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HomeMy WebLinkAbout11. Memo.PressTripSurvey.VLMDAC October 10, 2016 TO: Vail Local Marketing District Advisory Council FROM: Melissa Delekta, MYPR CC: Kelli McDonald, Town of Vail and Kristin Yantis, MYPR RE: Results of Travel Writers Press Trip Survey As you know, press trips and individual media visits are some of the best ways to garner media coverage. MYPR consistently gets rated positively for its trips by writers in post-trip surveys, however, over the years a number of simple elements of press trips continually get debated e.g. length of trips, bringing a guest, etc. MYPR conducted a survey of key travel writers this fall to put these issues at rest. Most of the data supports what we already know, but we also received helpful comments that have sparked new ideas that can be incorporate into future trips. Who: We surveyed an extensive group of bloggers, freelance writers and in-house journalists who cover travel. There were 140 responses, although some writers chose not to answer every question. Although we don’t have the data to back it up, we estimate that most responses were from freelance writers. The Questions: § How often do you receive story assignments prior to going on a press trip? § When are you more likely to attend a press trip? § Do you prefer group or solo trips? § How important is the option to bring a guest? § What is the ideal length of a domestic trip? § What is the ideal amount of information included on a press trip itinerary? Key Findings: § Only 23 percent of writers have a story assignment prior to going on press trips. We discovered it is much more common for writers to get story ideas while on the trip and then pitch their editors. § 56 percent of writers have no preference whether a press trip is over the weekend or mid-week. § 39 percent of media prefer a solo trip versus a group trip. Only 16 percent of media said they would prefer to attend a group trip; the rest were indifferent. § 46 percent of writers say that the option to bring a guest is not important. However, we received several comments from family travel writers that the ability to bring their child or spouse is crucial for their stories. § 41 percent of media think that three nights is the ideal length for a domestic press trip. § We learned that media find it helpful to have a more robust itinerary with descriptions of activities, restaurants, etc. as opposed to just a bare bones; date, time and place itinerary. Incorporating all of the social media handles and hashtags that they may want to use while on the trip also is helpful. Sample Comments: We included a space for comments after a few of the questions and also left room for open ended comments at the conclusion of the survey. Here is a sample of the verbatim comments. Comments on the ideal trip length: § If full days are needed to sample a variety of activities, then I have to assess how long it'll take me to get there. If I fly across country for a two-night trip, I'm really not getting to know the destination. The important elements are: how far am I going, what time of day will I arrive, and what am I attempting to do? § Depends upon where it is. Generally 3-4 nights gives enough time to familiarize yourself with a destination and still have a little time to explore on your own. Once you know what a destination offers in a general sense, you can drill down for the special stories. § Depends on how long of a flight and how much time is required to pursue the leads or angles on interest. In general, 3 days/nights but if it's flying cross-country and a day is lost due to travel, then 4. Comments on what to include in an itinerary: § I value the descriptions in advance of the press trip, but then find flipping through pages is difficult when on the ground. Perhaps 2 documents is the way to go---one that's short and sweet for on the ground use and one that's longer for pre-trip prep. § One PR firm I go on trips with gives us not only descriptions, names/contacts of other media on the trip, but also all names and contacts for every single place we visit - hotel, restaurant, activity, etc. This becomes really helpful when writing the story, plus take the onus off you to answer questions! § Nice to include: Anticipated weather, what to bring/pack, recommendations for optional things to see/do in the area, etc. I tend to like more information than less. A quick overview of the whole trip is nice to have if the itinerary is lengthy. General comments: § The ideal group trip has only a handful of participants, and provides lots of time for pursuing individual story lines. Those of us who take photos want free time during the golden morning and evening hours. That's why I prefer individual trips with a limited itinerary where I can pursue my own story line. I enjoy backstage tours and the opportunity to interview important people, but I also need to experience the site as a normal traveler would. § The best press trips, in my opinion, are those focused on experiences real travelers can have (not special behind-the-scenes experiences travelers can't replicate), those with a variety of hotels and restaurants (not just one brand) ideally at different price points, and those that allow for some free time to see a place on your own and follow an angle. § Packing is always an issue, so I like to get the itinerary 2-3 days prior to a trip, especially if we'll be doing specific activities that require certain gear. Bottom line for me is: give me as much information as you can! And, if it's a large press trip - nametags, please! The findings from the survey confirmed most, if not all, of what we already are doing on behalf of our clients. MYPR is continually getting feedback from writers about its press trip process – we’ve realized we are doing some unique things that media have not experienced before e.g. we distribute an introductory email to all group participants prior to the trip so they can connect with each other directly and via social media before arriving. However, there’s always room for improvement! We were able to garner some interesting ideas out of the comments sections. We definitely plan to implement some of the ideas into future press trips. Some examples of new ideas include: § Screenshot and include the weather forecast on itineraries. § Create two itineraries, one bare bones itinerary and one with a high level of detail. § Provide fun facts in social media format prior to arrival for ease of use during the trip. Please see the following addendum with the full survey results. A complete list of verbatim comments is available upon request. Upon review of this information, please let us know if you have any questions. Thank you! Addendum: Survey Results