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Home My WebLink About2005-04-19 Support Documentation Town Council Evening Session TOWN COUNCIL EVENING SESSION AGENDA 6:00 P.M. TUESDAY, APRIL 19, 2005 VAIL TOWN COUNCIL CHAMBERS 75 S. Frontage Road W. Vail, CO 81657 NOTE: Times of items are approximate, subject to change, and cannot be relied upon to determine at what time Council will consider an item. 1. ITEM/TOPIC: Citizen Input (10 min.) 2. Bill Carlson ITEM/TOPIC: Mauri Nottingham Award Presentation. (15 min.) Youth: Rudy Olin Rudy is a student at Eagle Valley High School. Rudy designed and installed interpretive signs at the Sylvan Lake trailhead, earning him the distinction of an Eagle Scout. These signs describe different wildlife that can be found along the trail, as well as a description of the "Halfway House" and are a welcome educational enhancement to the park that will be enjoyed by thousands of visitors. Individual: Allen Best Allen Best is a freelance writer whose stories have appeared in local newspapers for more than a decade. A self-described environmentalist, Allen uses his writings not to preach, but to provide a range of thoughtful perspectives and insights to help raise awareness about environmental matters that have, or will, impact our lives. His articles and commentary appearing in the Vail Daily and Mountain Town News provide the foundation for raising the community's environmental consciousness and are serving to create a platform for on going community dialogue and public policy. Organization: Eagle River Watershed Council The Eagle River Watershed Council (ERWC) advocates for the health and conservation of the Eagle River watershed through education, research and projects, The ERWC provides a forum in which everyone can participate and gain a greater understanding of the Eagle River environment. The ERWC won the award for creatively raising awareness and inspiring action toward local water issues. The following are just a few of the achievements and efforts of this valuable community organization: I . -Steering various public agencies to clean sand from the beautiful Black Gore Creek that discharges into Vail's Gore Creek. 2. Land preservation at Tennessee Pass in conjunction with the Eagle Valley Land Trust. 3. The annual high and river cleanup that doubles as a great social event for the community. 4. WaterWise Wednesdays that raise awareness of water issues in a way that makes the incredibly complex and often dreary topic simple and entertaining. 3. Bill Gibson ITEM/TOPIC: The applicant, James King Jr., represented by Beth Levine, Architect, is requesting permission to proceed through the development review process with a proposal involving the use of Town of Vail owned property. (20 min.) ACTION REQUESTED OF COUNCIL: Approve, approve with modifications, or deny the applicant's request to proceed through the development review process. BACKGROUND RATIONALE: The applicant, James King Jr., represented by Beth Levine, Architect, is requesting to proceed through the development review process with a proposal involving the use of Town of Vail owned property. The King Residence is located at 272 West Meadow Drive/Lot 9, Vail Village Filing 2. Previously a patio at the rear of this residence was constructed on Town of Vail owned property without Town of Vail approval. This Town of Vail owned property is part of the Gore Creek steam tract and zoned Natural Area Preservation (NAP) District. The applicant recently received Town of Vail approval for a remodel of this residence with the condition that the patio improvements be removed from the Town of Vail's property. The applicant is requesting to continue the use of the patio on the Town of Vail owned property. The Town Council serves the role of "property owner' for all Town of Vail owned property. Therefore as the property owner, the Town Council must consent to the applicant proceeding through the Town's development review process with a proposal involving the use of Town of Vail owned property. STAFF RECOMMENDATION: The Community Development Department recommends the Town Council denies the applicant's request to proceed through the development review process. Please note that should the Town Council choose to approve the applicant's request, this approval does not constitute an explicit approval of the proposed improvements; it only authorizes the applicants to proceed through the Town's development review process. 4. Matt Mire ITEM/TOPIC: Appeal of denial of exemption from Real Estate Transfer Tax for the conveyance of Lodge at LionsHead, Phase III, Unit 7. (5 min.) ACTION REQUESTED OF COUNCIL: Consider the appeal and either uphold, overturn or modify the decision of the Town Manager denying the above referenced transfer tax exemption application. BACKGROUND RATIONALE: The appellant, Donald L. Erftmier, represented by Daniel F. Wolf, esq., is appealing a decision made by the Town Manager on or about February 24, 2005, denying his Real Estate Transfer Tax exemption application. The appeal letter and relevant supporting documents are contained in the Council packets. In short, the transfer was made from a partnership to one of the partners for $1.4 million. The opinion of the Town Attorney is that no exemption applies to the transfer. It is possible that 1/3 of the requested exemption may be exempt based upon further review and analysis of additional information. However, at the time this request was required to be submitted for the agenda, such a request had not been made and such information had not been provided by the appellant. STAFF RECOMMENDATION: Uphold the decision-of the Town Manager, denying the exemption request. 5. George Ruther ITEMITOPIC: A request for final review and approval of the "Vail Resorts/Lionshead Core Site Hotel Operatina Covenant Agreement" (20 min.) ACTION REQUESTED OF COUNCIL: Approve, approve with modifications, or deny the agreement. BACKGROUND RATIONALE: On September 27, 2004, the applicant, Vail Resorts Development Company, was granted final approval with conditions of a major exterior alteration application allowing for the construction of the Arrabelle Hotel in Lionshead. One of the conditions of approval states, "The Developer shall address the following conditions of approval prior to the issuance of a building permit by the Town of Vail Community Development Department: (note.A grading permit shall constitute a building permit.) 1) That the Developer finalizes the Rental Program Proposal and then enters into a written agreement with the Town of Vail that is recorded with the Eagle County Clerk & Recorder's Office, which requires that the Rental Program Proposal is implemented and fully adhered to by the applicant and its assigned and successors for a period of not less then 20 years from the date of the issuance of a temporary certificate of occupancy. The final Rental Program Proposal shall be reviewed and approved by the Vail Town Council following a recommendation on the proposal from the Town of Vail Planning and Environmental Commission. " On April 5, 2005, the applicant appeared before the Vail Town Council for review and approval of the Rental Program Proposal, as required by the Town of Vail Planning & Environmental Commission. Following discussion on the proposal, the Town Council identified the following issues which must be addressed by the applicant: • The proposal must ensure that the common elements of the hotel operation, (ie, front desk, reservation system, meeting rooms, great room, spa, health club, etc.) endure on the site. • The benefits of the proposal shall be long-lasting and endure a transfer of property ownership STAFF RECOMMENDATION: At the time of drafting this request neither the Community Development Department nor the Town Attorney's Office has had time to review the proposed "Vail Resorts/Lionshead Core Site Hotel Operatina Covenant Aareement." 6. Pam Brandmeyer ITEM/TOPIC: Review of Draft Request for Proposals for Third- Suzanne Party Operation of the Town of Vail Visitor Information Centers Silverthorn and Review of a Town-Run Operation as an Alternative Approach. Krista Miller (45 min.) Farrow Hitt Kim Ruotolo BACKGROUND: On April 5, 2005, the Vail Town Council approved a recommendation by the Council Visitor Information Center Committee to direct the Committee to draft a request for proposals (RFP) for a third-party operator using the criteria discussed during the presentation and according to the timetable adopted in February. The timetable calls for: • Council review and approval of the RFP on April 19. • Issuance of the RFP on April 20. • Proposals, due to the Town of Vail on or before 12 Noon on June 1. At the time, the Town Council also directed the Committee to continue its analysis of a town-run operational structure with an update to occur at the April 19 meeting. Preliminary groundwork has been conducted with regard to both scenarios and will be presented by the Council Committee. ACTION REQUESTED OF COUNCIL: • Formalize purpose, goals, operational standards and evaluation measurements for the Visitor Information Centers to be included in the RFP and approve/modify the RFP as needed for release on April 20, 2005. /or • Direct the Town Manager to begin the process to transition to a town-run operation of the Visitor Information Centers effective October 1, 2005. 7. Warren Campbell ITEM/TOPIC: First Reading of Ordinance No. #10, Series of 2005, an Todd Oppenheimer ordinance approving the Commercial Core Construction Mitigation Sign Suzanne and Construction Fencing Package which will be implemented by the Silverthorn town to mitigate the impacts of construction in the commercial cores over the next several years. (10 min.) ACTION REQUESTED OF COUNCIL: Approve, approve with modifications, or deny Ordinance No. #10, Series of 2005, on first reading. BACKGROUND RATIONALE: For the past several months Town Council has been involved in discussions with the town staff regarding the need for ordinances and resolutions which will aid the town in mitigating the impacts of the forthcoming construction in the commercial core areas over the coming years. It has been generally agreed by Town Council and staff that those ordinances and resolutions should resemble those adopted in preparation and implementation of the 1999 World Alpine Ski Championships. STAFF RECOMMENDATION: The Community Development Department, Public Works Department, and Community Information Office recommends that the Town Council approves Ordinance No. #10, Series of 2005, on first reading. 8. George Ruther ITEM/TOPIC: Discussion of the First Reading of Ordinance No. # 11, Series of 2005, an ordinance amending Section 12-14-14, Restaurants, Bars, and Similar Uses, Vail Town Code, and setting for details in regard thereto. (5 min.) ACTION REQUESTED OF COUNCIL: Approve, approve with modifications, or deny the first reading of Ordinance No. #11, Series of 2005. BACKGROUND RATIONALE: On March 28, 2005, the Planning and Environmental Commission voted 5-0-0 to forward a recommendation of approval for the proposed text amendment. The purpose of the proposed amendment is to resolve existing conflicts relating to noise regulations in the Vail Town Code. STAFF RECOMMENDATION: The Community Development Department recommend that the Town Council approve the first reading of Ordinance No. #11, Series of 2005. 9. Judy Camp ITEM/TOPIC: Second Reading of Ordinance No. #9, Series 2005, an ordinance making supplemental appropriations to the 2005 Budget, Supplemental Appropriation No. 1. (10 min.) ACTION REQUESTED OF COUNCIL: Approve Ordinance No. #9, Series 2005, on second reading. BACKGROUND RATIONALE: To be provided in separate memo STAFF RECOMMENDATION: Approve Ordinance No. #9, Series 2005. 10. Matt Mire ITEM/TOPIC: Resolution #2, Series of 2005. A resolution to Dwight Henninger designate the National Incident Management System_ (NIMS) as the basis for all incident management in the Town of Vail. (5 min.) ACTION REQUESTED OF COUNCIL: Approve Resolution #2. Adopt the National Incident Management System (NIMS) and the Incident Command System (ICS) as the systems that will be used to manage all emergencies in the Town of Vail. BACKGROUND RATIONALE: The Federal Department of Homeland Security has mandated that local agencies adopt NIMS and the ICS systems for critical incident management, if they desire to receive grant funds from the department. The Town of Vail already uses the ICS system to manage small to large scale incidents. The additional requirements of the NIMS system for the Town of Vail are very limited over and above the ICS requirements. Approval of this resolution will make the Town of Vail eligible to receive grant funding from the Department of Homeland Security and the State of Colorado Division of Emergency Management. STAFF RECOMMENDATION: Approve. 11. ITEM/TOPIC: Town Manager's Report (10 min.) ? Intermountain Streamside Wildfire Project (Bill Carlson) 1. DESCRIPTION OF THE PROJECT Town staff would like to propose sponsoring a defensible space project in cooperation with Intermountain homeowners, U.S. Forest Service, Vail Fire Department, Vail Community Development, and Eagle County. The project will focus on the ongoing mountain pine beetle activity and treatment of hazardous fuels and creating defensible space for a safer environment for homeowners and fire personnel in the event of a wildfire. Defensible space is an area around a structure where fuels and vegetation are treated, cleared or reduced to slow the spread of wildfire. Defensible space provides room for firefighters to do their jobs. The suggested treatments in the Intermountain neighborhood are adopted from the Colorado State Forest Service's "Fire Wise" program that encourages homeowners to develop landscaping practices of defensible space that create wildfire defense zones. The proposed vegetation treatments for the Intermountain streamside area: 0 Remove juniper and flammable ground vegetation within 30 feet from structures. • Prune conifer trees 10-12 feet from ground or 1/3 of total height of crown within 30-50 feet from structures. • Thin pine beetle infected trees to achieve desired spacing between crowns of 6-10 feet, targeting only trees infested with mountain pine beetle. • Any vegetation removal will be reviewed by the Design Review Board. Through the use of a special agreement between the U.S. Forest Service landowners will be able to create defensible space on private land as well as adjacent public lands with in 200 feet from any structure. Vail Fire and Community Development is seek input from landowners to determine the level of interest in pursuing the creation of defensible space within and around your neighborhoods. An initial homeowner meeting was held with an intermountain neighborhood group on January 18, 2005. Although lightly attended, the initial response was positive at the end of the information and education session. II. BUDGET Approximately $75,000 from the Town of Vail RETT fund is budgeted for this wildfire defensible space project. The project cost will not exceed $75,000 depending on the response and level of interest from homeowners in the area. III. SCOPE, PLAN AND ACTION Scope: 1 • To reduce fuels build up on properties within the Vail Fire and Emergency Service Response area of the Intermountain. By generating defensible space, Vail Fire and Emergency Services will increase its ability to protect property and the community from the threat of structure or wildfire. Plan: • Identify properties that are threatened by. fuel build up that are less than 30 feet from structures and are adjacent to US Forest Service land. • Contact property owners and educate them of the risk their properties are being threatened by the fuel build up on and around their property. • Perform a site inspection with each.property owner or their representative to identify what fuels need to be reduced to generate a defensible space. • Collect bids to remove and keep costs to home owners and the Town of Vail at a minimum. Action: • To implement a fuels reduction plan that will generate a defensible space increasing fire fighter safety and allowing fire personnel to defend structures from a wildfire and the surrounding forest from a structure fire. IV. ACTION REQUESTED OF TOWN COUNCIL • Staff would like to inform council of our plan for wildfire mitigation in the Intermountain streamside area. • Staff will come back to Council for final approval to move forward with the project once feedback is received from the neighborhood on interest in the program. ? Police Department Annual Report In your packet you will find a copy of the Police Department's 2004 Annual Report. As you will see, the Department has had a very busy year, with a significant reduction in most crime categories during 2004. If you have additional questions on the annual report, please contact Chief Dwight Henninger. 11. ITEM/TOPIC: Adjournment. (8:50 p.m.) NOTE UPCOMING MEETING ART TIMES BELOW: (ALL TIMES ARE APPROXIMATE AND SUBJECT TO CHANGE) THE NEXT VAIL TOWN COUNCIL REGULAR EVENING MEETING WILL BEGIN AT 6 P.M. TUESDAY, MAY 3, 2005, IN VAIL TOWN COUNCIL CHAMBERS Sign language interpretation available upon request with 24-hour notification. Please call 479-2106 voice or 479-2356 TDD for information n:- OPERATING COVENANT AGREEMENT ` THIS OPERATING COVENANT AGREEMENT (this "Agreement") is made as of the day of , 200by and between THE VAIL CORPORATION, D/B/A VAIL ASSOCIATES, INC., a Colorado corporation ("Vail Associates"), and TOWN OF VAIL, a municipal corporation duly organized and existing under and by virtue of the laws of . the State of Colorado (the "Town"). RECITALS: A. Vail Associates and the Town, together with Vail Reinvestment Authority, are the parties to that certain Core Site Development Agreement dated as of November 8, 2004, and recorded in the real property records for Eagle County, Colorado (the "Records"), on , 2005, at Reception No. , as modified by that certain Amendment to Core Site Development Agreement dated as of 2005, and recorded in the Records on , 2005, at Reception No. (together, the "Development Agreement"). Initially capitalized terms used but not defined in this Agreement shall have the meanings ascribed thereto under the provisions of the Development Agreement. B. Certain portions of the Core Site have been platted and are now legally described as Lot 1, Lionshead Sixth Filing, according to the recorded plat thereof, Eagle County, Colorado ("Lot I"). In order to satisfy certain development requirements heretofore established by the Town for the Core Site Project, Vail Associates has agreed to establish a restrictive covenant, running with and encumbering and burdening the ownership of Lot 1, requiring the operation of certain facilities and functions incorporated into the hotel facility developed within the Core Site Project (the "Core Hotel"). 1. Operating Covenant. Vail Associates covenants and agrees with and for the benefit of the Town that from and after the date hereof, there shall be operated and/or made available for use within the Core Hotel, (a) a lobby area and front desk facility offering typical services that are ordinarily associated with hotel front desk operations from time to time, (b) the great room provided for in the Core Site Design Approvals, as such great room may be altered or modified from time to time, and (c) the conference and meeting rooms provided for in the Core Site Design Approvals, as the same may be altered or modified from time to time, all such operations to be materially consistent with the "Operating Standard" defined below (the "Required Operations"). This covenant and agreement for the provision of the Required Operations, in accordance with and subject to the terms hereof, are sometimes referred to hereinafter as the "Operating Covenant." 2. Operating Standard. In order to satisfy the Operating Covenant from time to time, Vail Associates will be required to provide and conduct the Required Operations in material conformity with the standards generally and ordinarily maintained from time to time by any recognized first-class hotel operator (a "Luxury Hotel"), subject, however, to the following qualifications: (a) The conduct of the Required Operations may be undertaken by Vail Associates pursuant to the exercise of ordinary business judgment customarily associated 649963.4 RUISH with the operation of any Luxury Hotel, and within the scope of ordinary business judgment, Vail Associates will be allowed wide latitude and judgment and broad discretion in the conduct of the Required Operations. (b) Without limitation on the generality of paragraph 2(a) above, Vail Associates, in the ordinary course of operating the Core Hotel, and again pursuant to the exercise of ordinary business judgment, may establish limitations and conditions on and requirements for the conduct of the Required Operations and the offering and provision of services pursuant thereto, including, without limitation, the establishment of fees and charges for the provision of the pertinent services or benefits. The foregoing provisions of this paragraph 2 are. sometimes referred to herein collectively as the "Operating Standard." The Town shall carry the burden of proof in making any claim of a violation of the Operating Standard. 3. Occupancy Requirement. The Operating Covenant shall apply only during such periods as the Core Hotel has been issued and may be occupied pursuant to art outstanding certificate of occupancy issued by the Town pursuant to the ordinary exercise of its municipal police powers (a "C.O."). In the specific case of any fire or other casualty destroying or damaging any part of the Core Hotel, and without limitation on the foregoing, Vail Associates will have no obligation pursuant to this Agreement to restore the Core Hotel for purposes of securing a C.O. The applicability of the Operating Covenant will also be conditioned upon the continuing legal availability to Vail Associates of any governmental licenses, permits and approvals necessary to conduct the Required Operations under applicable laws. 4. Remedies; Attorneys' Fees. (a) The Town may enforce the Operating Covenant by any mandatory or prohibitive injunctive relief, as appropriate, or other similar equitable remedy, but in no event will Vail Associates or it successors be liable for any damages resulting from any breach of the Operating Covenant, and any right or claim to damages is expressly waived by the Town. (b) In the event any litigation or legal proceeding arises out of the subject matter of this Agreement and is prosecuted to final judgment, the prevailing party shall be entitled to recover from the other party (and the presiding court shall be bound to award) all costs and expenses incurred by the prevailing party in connection therewith, including reasonable; attorneys' fees. 5. No Third-Party Beneficiary. The Operating Covenant shall run only to the benefit of the Town, and all rights and remedies to enjoy and enforce the Operating Covenant shall be lodged exclusively in the Town. . No party other than the Town shall be or may be construed as a third-party beneficiary of the Operating Covenant or the other provisions of this Agreement. ;In addition, the rights and interests of the Town hereunder may not be assigned or transferred in any manner or in any respect; any purported or attempted assignment or transfer of the Operating Covenant, or the other rights and interests of the Town hereunder, shall, at Vail Associates' election, be null and void ab initio and of no force or effect, or alternatively cause an extinguishment and tennination of the Operating Covenant and this Agreement (and upon the 649963.4 RCFISH 2 occurrence of any such extinguishment and termination, the Town shall be obligated to join in such recordable documents or instruments as Vail Associates may require in order to evidence the same). 6. Run With The Land; Scope of Lot 1. (a) The Operating Covenant shall run with the land in perpetuity as an encumbrance and burden against the ownership of Lot 1, and shall be binding upon and may be enforced against Vail Associates and its successors-in-interest in the ownership of Lot 1 from time to time. Any owner of Lot 1 shall be obligated for compliance with the Operating Covenant, and any other obligations or duties arising under this Agreement, only during the term of ownership of the particular owner. References herein to "Vail Associates" will include any successor owner of Lot 1, and also, for purposes of compliance with the Operating Covenant, any party delegated responsibility therefor. (b) For purposes of this Agreement and the application of the Operating Covenant, from time to time Lot 1 will specifically exclude, and the Operating. Covenant and this Agreement will not encumber, (i) any portion of Lot 1 which has been subjected to residential condominium ownership pursuant to the Colorado Common Interest Ownership Act (CCIOA), C.R.S. § 38-33.3-101 et seq., and (ii) with the Town's concurrence (not to be unreasonably withheld or delayed), any other portions of Lot 1 which are not significant to the conduct of the Required Operations (e.g., any restaurant or other commercial retail operations). The Town agrees that from time to time, upon request, the Town shall execute and deliver such recordable instruments as may be appropriate to confirm or establish the exclusion, from the encumbrance of the Operating Covenant and this Agreement, of any portion of Lot 1 which is intended to be excluded from Lot 1 under the foregoing provisions. Any such instrument may be executed on behalf of the Town by the Town Manager, upon consultation with the Town Attorney, and without any action by Town Council or other agency of the Town. 7. Modification and Termination. The Operating Covenant and this Agreement may be modified or terminated by recorded instrument. mutually executed by Vail Associates and the Town. 8. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado. 9. Counterparts. This Agreement may be executed in counterparts, each of which shall constitute an original, and which together shall constitute one and the same instrument. 10. Recordation. This Agreement shall be recorded in the Records. t 649963.4 RUISH 3 j IN WITNESS WHEREOF, Vail Associates and the Town have made this Operating Covenant Agreement as of the day, month and year first above written. THE VAIL CORPORATION, D/B/A VAIL ASSOCIATES, INC., a Colorado corporation By: Name: Title: STATE OF COLORADO ) ss: COUNTY OF ) The foregoing instrument was acknowledged before me this _ day of 2005, by as of THE VAIL CORPORATION, D/B/A VAIL ASSOCIATES, INC., a Colorado corporation. Witness my hand and official seal. My commission expires: Notary Public [Signature blocks continue on following page] 649963.4 RCFISH 4 TOWN OF VAIL, a municipal corporation duly organized and existing under and by virtue of the laws of the State of Colorado By: Name: Title: Town Manager Attest: Town Clerk STATE OF COLORADO ) ss: COUNTY OF ) The foregoing instrument was acknowledged before me this day of 2005, by as Town Manager of the TOWN OF VAIL, a municipal corporation duly organized and existing under and by virtue of the laws of the State of Colorado. Witness my hand and official seal. My commission expires: Notary Public 649963.4 RCFISH 5 r MEMORANDUM TO: VAIL TOWN COUNCIL FROM: Stan Zemler, Town Manager Farrow Hitt, Town Council Member Kim Ruotolo, Town Council Member Suzanne Silverthorn, Community Information Officer Krista Miller, TOV Human Resources DATE: April 19, 2005 SUBJECT: Review of Draft Request for Proposals for Third-Party Operation of the Town of Vail Visitor Information Centers and Review of a Town-Run Operation as an Alternative Approach BACKGROUND On April 5, 2005, the Vail Town Council approved a recommendation by the Council Visitor Information Center Committee to direct the Committee to draft a request for proposals (RFP) for a third-party operator using the criteria discussed during the presentation and according to the timetable adopted in February. The timetable calls for: • Council review and approval of the RFP on April 19. • Issuance of the RFP on April 20. • Proposals due to the Town of Vail on or before 12 Noon on June 1. At the time; the Town Council also directed the Committee to continue its analysis of a town-run operational structure with an update to occur at the April 19 meeting. An overview of the two approaches is presented below. RFP CRITERIA In drafting the RFP, the Visitor Information Center Committee has incorporated three guiding principles derived from the information-gathering stage and reviewed by the Town Council on April 5. The three principles, described as follows, were developed to create an effective decision-making process: 1. Get Clear on Purpose The purpose of the Vail Visitor Information Centers is to assist visitors with their questions and needs in a way that provides a positive impression about Vail. The interaction creates a welcoming, customer-friendly environment where visitors feel comfortable exploring the resort at their own pace-whether it is a stroll through town for lunch, an intended or impromptu activity, an overnight stay, or an intent to return. As such, the operation will serve to further Vail's reputation for resort excellence and contribute to the municipal goals of economic vitality and prosperity for businesses in the Town of Vail. 2. Establish Clear Goals for Ongoing Decisions & Operations Six goals have been established for ongoing decisions and operation of the Town of Vail Visitor Information Centers. These goals serve as a framework in the request for proposals format, evaluation and selection process: • Business Decision Focus --What's best for community and Town of Vail 1 --Alignment with Town of Vail vision and goals • Fairness in Access, Representation --Eliminate potential for favoritism --Discontinue collection of commissions on lodging and activities --Provide visitor center services to all Vail business license holders in an equal non-discriminatory fashion • Singular Focus and Purpose --Remove possibility of conflicting roles or political agendas • Efficiencies --Eliminate duplication and unnecessary expense • Accountability --Provide annual performance measurements as set forth by the Town of Vail: (Note: These measurements were identified following the April 5 discussion) Customer Satisfaction (guests) To what extent do Visitor Center guests feel welcome and valued? To what extent do Visitor Center guests obtain the information they're looking for? To what extent is the information provided in a timely and helpful manner? To what extent does the overall Visitor Center experience leave the guest with a positive impression of the resort? To what extent does the experience differ from earlier perceptions? To what extent does the guest intend to return to Vail? Customer Satisfaction (business owners) To what extent do the Visitor Centers provide services to Vail business license holders in an equal non-discriminatory fashion? To what extent are the Visitor Centers operated in an efficient manner? To what extent do the Visitor Centers serve to assist the viability of the community and its individual businesses? Return on Investment To what extent are the Visitor Centers serving to contribute to the Town of Vail's economic viability, directly and indirectly? • Adaptability to Changing Circumstances 3. Define Operational Standards Operational standards have been prescribed to fulfill the information outpost purpose described above. As such, the operator shall gather and dispense information about Vail, its attractions, events, businesses and other related matters to serve the needs of Vail's customers. Information and services shall include the following: • Collect and dispense information relating to all current events and activities in the Town of Vail. • Collect and dispense information regarding the physical layout of Vail and provide personalized assistance with wayfinding, directions and other visitor orientation needs. • Dispense information and provide for the free display of materials and brochures from any and all Town of Vail businesses, including attractions, lodges, shops and restaurants in accordance with the following policy: It is the policy of the Vail Visitor Information Centers to first and foremost offer visitors 2 information on the amenities offered within the Town of Vail. These amenities include lodging, restaurants, businesses and services. If the guest's request does not exist within the Town of Vail, a comparable amenity within the Town of Vail should be offered. If this still does not accommodate the guest's needs, it is appropriate to offer a business within the Vail Valley but not within the Town of Vail in order to display excellent customer service. It is acceptable to offer guest activities that are not based within the Town of Vail. • Display and distribute information in which Vail is featured in the title or content of the publication. • Provide on-site access for lodging and activity bookings via use of computer terminals and courtesy phones in accordance with the policy listed below. All software used in the Visitor Centers will be restricted to Vail properties only. The Vail Visitor Information Center lodging policy is to facilitate information on lodging located within the Town of Vail. If the guest specifically requests information on lodging outside the Town of Vail, the Visitor Center staff will direct the guest to a courtesy phone where the visitor can make the necessary arrangements on their own. Similarly, visitor services agents may facilitate bookings for activities located within the Town of Vail. Guest activities that are not based within the Town of Vail may also be facilitated. As of October 1, 2005, commissions on lodging and activities booked from the Vail Visitor Information Centers will be discontinued. • Provide on-site facilitation of complaints or problems related to the Vail Village or LionsHead parking structures via distribution of discretionary coupons.* • Collect and dispense information to promote Vail's resort offerings, including the commercial business districts (Vail Village, LionsHead and West Vail), Vail Mountain, the transit system, recreational trails and paths, Ford Park, Colorado Ski Museum, Vail Golf Club, Vail Library and all other amenities within the resort. • Collect and dispense information and services to encourage and facilitate visitation during Vail's revitalization. • Provide for the sale of Vail manhole cover products and other merchandise approved by the Town of Vail that serves to complement the purpose of the center. • Provide wheel chairs in accordance with the following policy: For the convenience and safety of guests visiting Vail, both the Vail and LionsHead Visitor Centers have a wheel chair available. These are for day use on a complimentary basis and are to be returned before the Visitor Centers close for the day. All guests using the wheel chair must first fill out a check- out form. They should include their name, address, contact information and a credit card number in case the wheel chair is not returned or returned damaged. If the guest is unable to return the wheel chair before the Visitor Centers closes, such as during the shortened off-season hours, the Visitor Center agent should make arrangements for the wheel chair to be dropped off at the designated alternative location. Alternative Drop off locations: Vail Village: La Cantina Restaurant, located on the second level of the Village Parking Structure. Please call the restaurant to set up a return time. LionsHead: LionsHead Parking Structure booths. • Provide visitor center services to all Vail business license holders in an equal and non-discriminatory fashion. • Process the fulfillment of visitor information requests in a timely and customer-friendly fashion to maximize impact on the potential customer. • Maintain staffing and hours of operation as follows: • Winter season, 8 hours per day per center. • Summer season, 11 hours per day per center. • Spring & Fall Season, up to 6 hours per day per center with overlapping hours maintaining a 10 a.m. to 6 p.m. combined operation. • Maximize opportunities to access visitor information on a 24/7 basis. • Maximize opportunities to collect visitor contact information for performance measures. 3 *It should be noted that while Council has expressed interest in facilitating the town's parking operations at the Visitor Information Centers, the level of involvement is limited due to equipment and auditing requirements. ANALYSIS OF TOWN-RUN OPERATION In evaluating a town-run operation, the Committee reviewed a comparison of costs and recommended criteria outlined in the RFP evaluation process. Cost Comparison A preliminary cost-comparison conducted by the Human Resources Department indicates the Town of Vail could staff and manage the Visitor Center operations at a rate that would be competitive with the current contract amount of $170,675 for a 12 month period. The calculation includes wages and benefits for the two full-time and six part- time and seasonal positions utilized in the current contract. Additional efficiencies could be gained by implementation of a volunteer program to supplement full-time staff and/or exploration of integration of related functions such as reception, sales or parking operations. "What's Best for Vail?" Given the similarities in costs, a more important consideration is a philosophical discussion that aims to answer, "What's best for Vail?" The Committee has identified the following advantages and challenges in consideration of a town-run operation: Advantages • The Visitor Information Centers are TOV assets and, as such, should remain with the TOV as a matter of policy. • There would be greater accountability and predictability of the centers due to a new management structure tied directly to TOV staff and Vail Town Council. • Operational policies would be in direct alignment with TOV vision and goals. • TOV is already in the tourism business. Visitor Centers would be an extension of guest services already being delivered by TOV (parking and transit). • Visitor Information Center operations would have direct access to TOV resources and economies of scale, such as training, technology, communications, parking, transit, law enforcement, accounting, etc. • The Visitor Information Centers are a component of a larger effort to revitalize Vail. As such, TOV has the opportunity to build additional synergy in its vision to create a "seamless" on-mountain and off-mountain guest experience. Strategically, the centers are an important asset to visitors, businesses and the community. Additional improvements could be gained through coordination, collaboration and partnerships facilitated by the TOV. • TOV-run centers would neutralize the agendas of the two chamber organizations that competed for the visitor center contract last year amid allegations of conflicts of interest and favoritism. TOV would be able to maintain a singular focus and simplicity of operations. • As operator of the Visitor Centers, TOV is in the best position to adapt to changing circumstances. For example, if the LionsHead location were to be displaced due to the Conference Center, the town could move quickly to develop and implement an action plan that would address staffing and infrastructure issues simultaneously. • Over time, TOV could incorporate new efficiencies, such as the integration of parking operations, a volunteer program and other opportunities as they present themselves. 4 Given the reasoning listed above, a town-run operation could be characterized as a sound business decision to serve Vail's best interests. However, those same principles should be applied in evaluating the challenges identified by the Committee: Challenges • High learning curve. TOV has no previous experience in operating a Visitor Information Center. • Lack of "turn-key" operation; starting with "new" program. May be harder than it looks. • Decision provides access to space only; no equipment or furnishings provided. • Challenges associated with equitable access to lodging information systems. • Overcoming government bureaucracy stigma. • Timing challenges. Could be difficult to deliver on immediate expectations: conflict- free, exceptional customer-service. • Takes time to develop successful hiring and training programs. • Retention of motivated agents could be challenged by discontinuation of commissions on lodging/activities if no other incentives are in place. • Town decision-making could be perceived as political. COMMITTEE RECOMMENDATION: Upon reflection, the Committee is comfortable with either of the two approaches outlined in this memorandum and seeks direction from the Town Council to: • Formalize purpose, goals, operational standards and evaluation measurements for the Visitor Information Centers to be included in the RFP and approve/modify the RFP as needed for release on April 20, 2005. (or) • Direct the Town Manager to begin the process to transition to a town-run operation of the Visitor Information Centers effective October 1, 2005. ATTACHMENTS • RFP Draft • RFP Timetable 5 (ATTACHMENT) VAIL VISITOR CENTER CONTRACTOR SELECTION TIMETABLE Approved February 15, 2005 • Phase 1-Information Gathering February 15 - March 15, 2005 Staff will research visitor center operations in selected resorts and a matrix will be prepared with comparative information. The report will be reviewed by the Council Information Center Committee (Farrow Hitt, Kim Ruotolo, Stan Zemler, Krista Miller, Suzanne Silverthorn) with possible site visits and/or telephone interviews to complete the information gathering process. The research will serve as the foundation for drafting a request for proposals for the next operating sequence. • Phase 2-Request for Proposals Criteria March 15 -April 19, 2005 This next step will use the research obtained in phase 1, plus existing operating procedures, to determine new and/or modified criteria to be used in the request for proposals (RFP). The Council Information Center Committee will forward its recommendations to the full Council on April 5, 2005, with approval of the RFP on April 19, 2005. • Phase 3-Issuance of Request for Proposals April 20 - June 1, 2005 In this phase, the RFP would be issued on April 20, 2005, with proposals due to the Town of Vail no later than 12 Noon, June 1, 2005. Also during this phase, the Council Information Center Committee will prepare RFP evaluation criteria. • Phase 4-Evaluation of Proposals June 2- June 15, 2005 Taking place during this phase will be an evaluation of the proposals, based on the criteria established in phase three. This evaluation will be conducted by the Council Information Center Committee and will include interviews of the prospective contractors on or before June 15, 2005. A written recommendation will be forwarded to the full Town Council for consideration on June 21, 2005. • Phase 5-Selection of Operator June 21 - July 5, 2005 In this phase, two meetings of the full Town Council have been set aside to finalize a decision. The schedule provides allowances for interviews with the entire Town Council, if desired. • Phase 6-Approval of Operating Agreement July 6 - August 2, 2005 In this phase, a written operating agreement will be prepared which will contain performance standards and all other relevant operating policies called out in the RFP. The schedule allows for review by the full Council on August 2, 2005. • Phase 7 - Getting Ready August 3 - October 1, 2005 During this final phase, the selected operator will have approximately two months to prepare for the beginning of the contract period. 6 e DRAFT 4/14/05 REQUEST FOR PROPOSALS TOWN OF VAIL INFORMATION CENTER OPERATIONS 3 TOWWOFWEA TOWN OF VAIL TOWN MANAGER'S OFFICE 75 S. FRONTAGE ROAD VAIL, COLORADO 81657 APRIL 20, 2005 1 e DRAFT 4/14/05 INTRODUCTION: Vail is ranked as the No. 1 ski resort in North America and averages over 1.5 million skier visits annually. In addition, the resort's popularity as a summer destination has seen steady growth following implementation of a tax-supported marketing fund to promote visitation during the non-skiing months. The citizens of Vail rely on sales tax income from visitor spending to support municipal services and to fund amenities for guest and resident use. Since its founding in 1962, Vail has developed a reputation for innovation and excellence, which has resulted in exceptional experiences for guests and a high quality of life for residents. To ensure Vail's future success, a large-scale revitalization is underway totaling more than one billion dollars in public and private investment. In addition to the new infrastructure, visitor services are an important component in Vail's continuing success. The Visitor Information Centers in Vail Village and LionsHead, owned by the Town of Vail, have been in place for more than 30 years and serve as the first point of contact for many arriving visitors. The facilities are staffed to provide a friendly welcome and to assist with information needs, resulting in a positive impression about Vail. Over 90,000 visitors a year pass through the Vail Information Centers. Of those, approximately 60 percent visit the centers during the summer and 40 percent in winter. The Town of Vail is soliciting proposals to operate and manage the Vail Visitor Information Centers beginning October 1, 2005, and continuing for a three year period. The operation will serve to further Vail's reputation for resort excellence and contribute to the municipal goals of economic vitality and prosperity for businesses in the Town of Vail SCOPE OF WORK: The Town of Vail is seeking an operator for the Vail Information Centers best qualified to fulfill the purpose, operational standards and goals identified by the municipality. Purpose The purpose of the Vail Visitor Information Centers is to assist visitors with their questions and needs in a way that provides a positive impression about Vail. The interaction creates a welcoming, customer-friendly environment where visitors feel comfortable exploring the resort at their own pace-whether it is a stroll through town for lunch, an intended or impromptu activity, an overnight stay, or an intent to retum. As such, the operation will serve to further Vail's reputation for resort excellence and contribute to the municipal goals of economic vitality and prosperity for businesses in the Town of Vail. Operational Standards To fulfill the information outpost purpose described above, the operator shall gather and dispense information about Vail, its attractions, events, businesses and other related 2 DRAFT 4/14/05 matters to serve the needs of Vail's customers. Information and services shall include the following: • Collect and dispense information relating to all current events and activities in the Town of Vail. • Collect and dispense information regarding the physical layout of Vail and provide personalized assistance with wayfinding, directions and other visitor orientation needs. • Dispense information and provide for the free display of materials and brochures from any and all Town of Vail businesses, including attractions, lodges, shops and restaurants in accordance with the following policy: It is the policy of the Vail Visitor Information Centers to first and foremost offer visitors information on the amenities offered within the Town of Vail. These amenities include lodging, restaurants, businesses and services. If the guest's request does not exist within the Town of Vail, a comparable amenity within the Town of Vail should be offered. If this still does not accommodate the guest's needs, it is appropriate to offer a business within the Vail Valley but not within the Town of Vail in order to display excellent customer service. It is acceptable to offer guest activities that are not based within the Town of Vail. • Display and distribute information in which Vail is featured in the title or content of the publication. • Provide on-site access for lodging and activity bookings via use of computer terminals and courtesy phones in accordance with the policy listed below. All software used in the Visitor Centers will be restricted to Vail properties only. The Vail Visitor Information Center lodging policy is to facilitate information on lodging located within . the Town of Vail. If the guest specifically requests information on lodging outside the Town of Vail, the Visitor Center staff will direct the guest to a courtesy phone where the visitor can make the necessary arrangements on their own. Similarly, visitor services agents may facilitate bookings for activities located within the Town of Vail. Guest activities that are not based within the Town of Vail may also be facilitated. As of October 1, 2005, commissions on lodging and activities booked from the Vail Visitor Information Centers will be discontinued. • Provide on-site facilitation of complaints or problems related to the Vail Village or LionsHead parking structures via distribution of discretionary coupons. • Collect and dispense information to promote Vail's resort offerings, including the commercial business districts (Vail Village, LionsHead and West Vail), Vail Mountain, the transit system, recreational trails and paths, Ford Park, Colorado Ski Museum, Vail Golf Club, Vail Library and all other amenities within the resort. • Collect and dispense information and services to encourage and facilitate visitation during Vail's revitalization. • Provide for the sale of Vail manhole cover products and other merchandise approved by the Town of Vail that serves to complement the purpose of the center. • Provide wheel chairs in accordance with the following policy: For the convenience and safety of guests visiting Vail, both the Vail and LionsHead Visitor Centers have a wheel chair available. These are for day use on a complimentary basis and are to be returned before the Visitor Centers close for the day. All guests using the wheel chair must first fill out a check- out form. They should include their name, address, contact information and a credit card number in case the wheel chair is not returned or returned damaged. If the guest is unable to return the wheel chair before the Visitor Centers closes, such as during the shortened off-season hours, the Visitor Center agent should make arrangements for the wheel chair to be dropped off at the designated alternative location. Alternative Drop off locations: Vail Village: La Cantina Restaurant, located on the second level of the Village Parking Structure. Please call the restaurant to set up a return time. LionsHead: LionsHead Parking Structure booths. • Provide visitor center services to all Vail business license holders in an equal and non-discriminatory fashion. 3 DRAFT 4/14/05 o Process the fulfillment of visitor information requests in a timely and customer-friendly fashion to maximize impact on the potential customer. o Maintain staffing and hours of operation as follows: • Winter season, 8 hours per day per center. • Summer season, 11 hours per day per center. 0 Spring & Fall Season, up to 6 hours per day per center with overlapping hours maintaining a 10 a.m. to 6 p.m. combined operation. o Maximize opportunities to access visitor information on a 24/7 basis. o Maximize opportunities to collect visitor contact information for performance measures. FACILITIES: The Town of Vail currently maintains two Visitor Information Centers; one in Vail Village and one in LionsHead. Vail Village Visitor Information Center The Vail Village location is a 950 sq. ft. space located on the top level of the Vail Village parking structure and accessed by 4 short-term parking spaces and 2 handicap spaces on the east side of the building, as well as approximately 1,500 additional parking spaces throughout the structure. Visitors also arrive via mass transit on the north and west sides of the building and by foot from the south. The main lobby and lounge area of the center, approximately 400 sq. ft,, can accommodate up to 30 visitors at any one time. The center also houses a 100 sq. ft. vestibule area which is accessible 24/7; a 200 sq. ft. enclosed office; and a 100 sq. ft. storage area. Public restrooms are located nearby, beneath the transit terminal. In 2004, 49 percent of the 91,672 Information Center visitors accessed this facility. LionsHead Visitor Information Center The LionsHead location is a 475 sq. ft. stand-alone space located along South Frontage Road West near the entrance to the LionsHead parking structure, which contains approximately 1,100 spaces. A turnout from the Frontage Road provides easy vehicular access, especially for large recreational vehicles. The center contains an open lobby on the ground level and limited storage space in the basement below. It accommodates up to 30 visitors at any one time. Public restrooms are located on the opposite side of the parking structure to the southwest. In 2004, 51 percent of the 91,672 Information Center visitors accessed this facility. The Town of Vail will provide the two spaces for operation of the Visitor Information Center at no charge to the contractor. With the exception of one wheel chair for each location, all other furnishings and equipment must be provided by the operator. Any equipment or furnishings purchased with funds from the Town of Vail shall remain in ownership with the municipality. Payment of monthly utilities are the responsibility of the Town of Vail. Building Maintenance The Town of Vail will maintain the Visitor Information Center building structures and fixtures in first class condition and respond promptly to requests for building repairs. The Town of Vail will also provide snow removal and exterior trash pick up. 4 DRAFT 4/14/05 The contractor shall provide janitorial and other services necessary to maintain the interior premises in a clean and orderly condition, to include window cleaning at least twice a year. VISITOR INFORMATION CENTER GOALS: The Town of Vail has established six goals for ongoing decisions and operation of the Visitor Information Centers. These goals will serve as a framework in the request for proposals format, evaluation and selection process: • Business Decision Focus --What's best for community and Town of Vail --Alignment with Town of Vail vision and goals • Fairness in Access, Representation --Eliminate potential for favoritism --Discontinue collection of commissions on lodging and activities --Provide visitor center services to all Vail business license holders in an equal non-discriminatory fashion • Singular Focus and Purpose --Remove possibility of conflicting roles or political agendas • Efficiencies --Eliminate duplication and unnecessary expense • Accountability --Provide annual performance measurements as set forth by the Town of Vail: Customer Satisfaction (guests) To what extent do Visitor Center guests feel welcome and valued? To what extent do Visitor Center guests obtain the information they're looking for? To what extent is this information provided in a timely and helpful manner? To what extent does the overall Visitor Center experience leave the guest with a positive impression of the resort? To what extent does the experience differ from earlier perceptions? To what extent does the guest intend to return to Vail? Customer Satisfaction (business owners) To what extent do the Visitor Centers provide services to Vail business license holders in an equal non-discriminatory fashion? To what extent are the Visitor Centers operated in an efficient manner? To what extent do the Visitor Centers serve to assist the viability of the community and its individual businesses? Return on Investment To what extent are the Visitor Centers serving to contribute to the Town of Vail's economic viability, directly and indirectly? • Adaptability to Changing Circumstances TERM: The term of the operating agreement will be for a three year period beginning October 1, 2005, and continuing to September 30, 2008. 5 DRAFT 4/14/05 COMPENSATION: Upon selection and approval of an operating agreement for the independent contractor, the Town of Vail will provide compensation for fees for services in two payments during the first year. A payment of 50 percent of the first year fees will be awarded on October 1, 2005; the balance will be paid on April 1, 2006. Funding for year two and year three will be subject to annual review and appropriation by the Town of Vail. In addition to fees for services, the Town of Vail will consider award of blue parking passes within the compensation package. ADMINISTRATIVE CONTROL OF FUNDS: Once a signed agreement is in place, the operator shall keep or cause to be kept true, accurate and complete accounting records of all business and financial transactions related to the Visitor Information Center operations. The operator shall provide a monthly report of Visitor Information Center activity, including the town's return on investment. The operator shall submit to the Town of Vail, for its review, the operator's audited financial statement by July 1, 2006. The expense of this audit shall be borne by the operator as an expense of administration. INSURANCE: The independent contractor shall carry for the term of the operating agreement the following insurance: • Comprehensive general liability insurance policy, including products liability, with limits of not less than one million dollars per occurrence and not less than two million dollars general aggregate for bodily injury or death of any person or persons or damage to property. • Worker's Compensation and employer liability in accordance with the Worker's Compensation Act of the State of Colorado. • Automobile liability (including owned, non-owned, and hired) in an amount not less than one million dollars per individual and not less than one million dollars per occurrence. RFP SCHEDULE: All proposals are to be submitted by 12 Noon, June 1, 2005. Late proposals will be rejected. Oral interviews of prospective contractors will be scheduled between the hours of 8:00 a.m. and 5:00 p.m. June 14. These interviews will be conducted by members of the Town of Vail Council Visitor Information Center Selection Committee. A written recommendation will be presented to Vail Town Council for consideration on June 21, 2005, and/or July 5, 2005. The Council has the option. to interview prospective contractors during the two sessions. A final decision will be determined by the Town Council no later than July 5, 2005. 6 DRAFT 4/14/05 After a priority listing of the final operators is established, the Town of Vail will negotiate a contract with the first priority information centers operator. If agreement is not reached, negotiations will be formally terminated and be initiated with the second most qualified information centers operator and, likewise, the remaining firms. A lease agreement for operation of the Visitor Information Centers will be reviewed by the full Town Council on August 2, 2005, with an effective date of October 1, 2005. FORMAT: Town of Vail Visitor Information Center operation proposals shall be prepared using the following format in order to facilitate evaluations: Letter of Transmittal Part 1: Background, Experience and Qualifications Part 2: Proposed Business Plan Part 3: Proposed Costs Part 4: Appendices Letter of Transmittal The letter of transmittal is to be addressed to: Town of Vail Visitor Information Center Selection Committee c/o Town Manager Stan Zemler 75 S. Frontage Road Vail, CO 81657 This letter must contain a brief summary of the key points of the proposal and a statement that the proposal will remain in effect for 90 days after receipt by the Town of Vail. The proposal shall, contain the name, address, and telephone number of an individual or individuals with authority to bind the company, who may be contacted during the period of evaluation. Part 1: Background, Experience and Qualifications Provide all pertinent background information, including mission statement, financial management, balance sheet and statement of sources and uses. Provide examples of previous experience with verification contact information. Describe expertise as it pertains to fulfilling the six stated goals of the information center operations. Part 2: Proposed Business Plan Provide a three year business plan(s) to be used to operate the centers. The proposal should include 100 percent of the visitor center operational costs to include all personnel costs, including taxes and benefits. Also, include all administrative costs, including cleaning, phone lines, office supplies, accounting, insurance requirements, etc. The business plan(s) should accommodate two circumstances with detailed narrative provided for both options in case a closure of the LionsHead location is needed to accommodate modifications to the LionsHead parking structure as a component of the Vail Conference Center project: 7 DRAFT 4/14/05 Option 1: Two locations effective October 1, 2005 (Vail Village and LionsHead) Option 2: One location effective October 1, 2005 (Vail Village) Include minimum staffing levels and hours of operation; a description of the services to be provided; as well as information on staff recruitment, hiring and training; management structure; and the process used for collection of performance measurement data. The business plan should demonstrate how the proposal specifically satisfies the town's six goal areas: 1) business decision focus; 2) fairness in access and representation; 3) singular focus and purpose; 4) efficiencies; 5) accountability; and 6) adaptability to changing circumstances. Part 3: Proposed Costs Include all costs you or your organization would charge the Town of Vail to implement the above three year business plan and accomplish the scope of work in this request for proposal. These costs should include the following circumstances: Option 1: Two locations (Vail Village & LionsHead) Option 2: One location (Vail Village) Additionally, the Town of Vail requests an itemized list of costs associated with collection of annual performance measurement data as outlined on page 5.. Part 4: Appendices: Information considered by the proposer to be pertinent to this project which was not specifically solicited in Parts 1 & 2 may be placed in the appendix. GENERAL CONDITIONS: Limitation and Award This RFP does not commit the Town of Vail to award a contract, nor to pay any costs incurred in the preparation and submission of proposals in anticipation of a contract. The Town of Vail reserves the right to accept or reject any or all proposals received as the result of this request, to negotiate with all qualified sources, or to cancel all or part of the RFP. The Town of Vail may choose to terminate this RFP process at any time. Equal Employment Opportunity The proposer will not discriminate against any employee or applicant for employment because of race, color, religion, sex, disability or national origin. Evaluation and Selection The Town of Vail Visitor Center Selection Committee will review the merits of the proposals in accordance with the evaluation criteria listed below. Failure to provide information requested in this RFP may result in disqualification of a proposal. The sole objective of the selection committee will be to evaluate the responsiveness of each proposer to the requirements of the RFP. Proposals shall be evaluated based on: • Completeness of proposal • Background and experience • Qualifications 8 DRAFT 4/14/05 • Proposed business plan • Proposed cost • Ability to meet and exceed the six goals identified in the RFP 9 W/H WOLF HELM LLC - - ' - ATTORNEYSAND VAII PROFESSIONAL BUILDING DANIIEL F. W OLF' COUNSELORS AT LAW 953 S. FRONTAGE RD. W., STE. 223 CAREY GUNN HELM* VAIL, COLORADO 81657 B RADLEY B . HELtii••, TELEPHONE: (970) 476-8865 CHRISTLAN CASEIN FACSIMILE: (970) 476-0446 . EMAIL: dwolf@wol~ltelm.com 'Also admitted in Connecticut "Also admitted in Tex" ''`Also admitted in New York March 25, 2005 Via land Deliver Town Council Town of Vail 75 S. Frontage Road Vail, CO 81657 Re. Appeal of Denial of Exemption from Real Estate Transfer Tax Lodge at Lionshead Phase III, Unit 7 Dear Town Council: This firm represents the Grantor and Grantee of the Town of Vail Code, the unit Grantoraand Vail (the "Unit"). In accordance with Section 2-6-6 of for n anecpplication Grantee hereby appeal to the Town Council the Town Manager's ger'ss denial with the exemption from the Town of Vail Real Estate Transfer transfer of the Unit. On or about January 31, 2005, DDM Investment Co., a Nebraska general partnership transferred the Unit to Donald L. Erftmier (the "Tr Co., Enclosed o s isca y of the Deed whereby the Unit was transferred. DDM Investment Grant, family and his two sons partnership whose sole general partners are Donald a rftmi the Statement of Authority Donald for Erftmier, Jr. and Michael R. Erftmier. Enclosed is copy tor father, was the February 24 transfer. 2005anthe DDM Investment Co. Donald L. Erftmier, the the Transfer. Grantee and Grantee applied for exemption from RETT Town Manager denied that application. Enclosed is a copy of the RETT Exemption Application as denied. As explained below, the Town Manager erroneously denied the parties' RETT Application, and that denial should be reversed by the Town Council. The Transfer Exemption is exempt from RETT under the following two exemptions contained in Section 2-6-5 of the Town Code: subsections C. Joint Properties, and E. Changes Within Entity. As to the Joint '-F 3 Town of Vail Town Council March 25, 2005 Page 2 Properties exemption (subsection C), the Unit was co-owned by the three general partners of the Grantor as a matter of partnership law. The Transfer terminated that co-ownership by transferring the interests of two of the general partners (the sons) to the third general partner (the father). The consideration paid in connection with the Transfer does not constitute "additional consideration" as contemplated by subsection C of Section 2-6-5 and therefore is not subject to RETT. As to the Changes Within Entity exemption (subsection E), the Transfer resulted from a change with the Grantor, a general partnership, and was a transfer to one of the general partners:- - In view of the foregoing, we respectfully request that the Town Council grant this appeal, reverse the determination of the Town Manger, and find that the Transfer is exempt from RETT. I you require any additional information, please do not hesitate to contact me. Sincerely, WOLF HELM, LLC Daniel F. W DFW/crp Encls. cc. Donald L. Erftmier (w/ encls.) MAR.18.2003 12:07PM LFMSON DUGRN MURRHY 4bcdy bve ~•U~= I•~'=~ Filed for record the day o} ,A.D. et olclcekM, RECORDER Reception No. By DEPUTY_ WARRANTY DEED THIS DEW, Made on this day of January 31, 2005 between DDM INVESTMENT CO., A NEBRARKA C>CNBRAL PARTNERSHIP of the County of and State of NEBRASTUL of the Grantor(s), and, DONALD L. ERYTMIER whose least address is : 6279 SOUTH 118TH STREET QUATIA, NJ 68137 of the county of and state of =13M, of the Grantee(s): WTPMS, That the Grantor(s), for end in ccnatdaration of the sus of ($1, 400, 000.00 ) aei One Million Four Hundred Thousand and 00/100 a+* DOLLARS tha receipt and sufficiency of which to hereby acknowledged, has vented, bargained, said and conveyed, and by these presents does grant, bargain, sell, convey and confirm unto the Grantee(s), his heirs and assigns forever, all the Via epy, together with improvements, if any, situate, lying and being In the County of and State of Colorado, described as follows: CONDOMINIUM V IT 7, THE LODGE AT LIONOMW PHASE III ACCORDING TO THE CONDOMINIUM MAP THEREOB R19CORDED JANUARY 16, 1970 IN 1500K 365 AT PAGE 187 AND AS DENINSD AND DESCRIBED IN THE CONDOMINIUM D&CLARXTION RECORDED JANUARY 16, 1978 IN BOOR 265 AT PACE 166, COUNTY OF EAGLE, STATE OF COLORADO. also known as street nLarber 000360 LIONSHEXI) CIRCLE VAIL CO 81657 TOGETHER with all and aindwlar and hsraditoments and appurtenances there t9 belonging, or In anywise appertaining and the reversion and reversions, remainder and remainders, rents, issues and profita thereof; and all the estate, right title Interest, claim and demand whatsoever of the Grantor(a), either in law or equity, of, In and to the above bargained premise., with the heredit¦mento and appurtenancsa; TO HAVE AND TO BOLD the said premises gbove bargained and described with appurtenances, unto the Orentae(s), hie heirs and assigns forever. The Grantor(:), for himself, hfs heirs and personal representatives, does covenant, grant, bargain, and agree to and with the Grantee( s), his hairs and as¦ign&, that at the time of the ensealing and delivery of these presents, he is wall seized of the promises above conveyed, has good, sure, perfect, absolute and Indefeasible :.tote of inheritance, in law, in fee simple, and has good right, full power and lawful Authority to grant, bargain, Doil and convey the same in manner and form as aforesaid, and that the some arm free and clear from all former and other Brenta, bara¦ins, setae, liens, taxes, assessments, aric4mbrenee¦ and reatrictione of whatever kind or nature soeyer, subject to Vassal tawas lop the year loot and tbce. apeallia ameptlaaa d.aorlb.d by r.l•rand. to r.aozd.d d-invacta rellsct.d)dn Cho Title 8aduraoe. aaa.pt.d by aranbeers) da aoeard•oa. 13th eaotdon as (TdtI. s.vd.w) of eb. Contract to any and tell Real labor. r.latdag to Lhe above described real prep-rtyi dlatrlbutt® ttdlity ....west., fdaalvdiap a.L1. TY)l those speaifloally d.oeribod rights of third pgeies ace ahopa by th. poblde r.oard. of which or.at..ra) has actual lsow2sdgd and whdah rare •c..ptad by orent.e(s) in sacosdanao with 8.4edm ab rratt.rs set lhc.a by ebw Public it ...rdr) and Lotion A. (pa2v.y R.vd.v) at the Contract C. Ray aad 9.22 Real leb.t. p.24tiag to th. abov. d.earib.d real prop.rey) 4nalasim of th. Arop.rey wdthla any spacial tan district) and, the be..fit and bard-as of, say doalareedaa sad party .02 agresmeaes, in ocy, acd eth.r Ea The Grantor(a) shall and will WARRANT AND FOREVER DEFEND the above bargained premises In the quiet and peaceable possession of the Grantee(s), his heirs and assigns, against all and every person or persons Lawfully claimin3 the whole or any part thereof. The singular number ahAU Include the plural, and the plural the airgular, and the use of any aerder ' shall be ¦PPppif cable to ail gandars. IN oP1TASSS WTTEBLOF the Grantor(s) has executed this deed on the dtte set forth above. DDM INV)°.SY'.BNT CO.. A NEBRASLA G 4L PARTNP3t5H)P BY, STATE OF N)tBRASKA ) ha. County of ) BY: (S A s , The foregoing Instrument was acknowledged before me on this day of Janus 31, 2009 by DONALD L. BRFT)eIN DONALD Lt., THTER, JR. AND MI L . E BTDt AS GENERAL PAR R8 DDM ]CA L RSH=P My commission expires It-lit-0 GDWL NOTARY • am of MeetuNe Gl fih~ JUUEIFEWHACKER Notary Public Ngm irocmVA ewly Croat Least Description ( 38-35-106.5, C.R.S.) Escrow# V50008316 when Recorded Return to. DONAI.0 L. ERFTMIER Title# V50008316 6279 SOUTH 118T4 STREET, OMAN, NE 68137 Form B2 08129/04 W), OPEN WARRANTY De_ED (Photographic)- (12501391 MAR.19.2005 12:07FM LArSON DUGAN MURRAY 402397 54Dt~l IZ=Ml ALaX 1T77te.7 niM i1QZJZT .lADluii, OOOa rd ZZONIZZALD C=OLR, 4l SL, oe MIC37 ~-r Dam= L. imma7R, ult., F lat=IL R. R'a.M.TSR, CJM'S= SW777)R Jorn Tar ffrW u/ZO/OJ vtR00Rr2f i MAR.le.2005 12:07PM LAMSON DUGRN MUHHHY' 4b~'-dj( d4DU INU.v~eJC r.r 1U 9TATEMCM' OF AUTHORITY (1139.30-1'72, C.R.S,) 1. Thia SCatomonc of 7u0hority relacco to do entity rimed DDM INvRSTNEN-r ca., A NPS RASKA GFNLRAL 9ARTNFRS I, 2 The typo of entity io a Q corporation ? rogiacered limited liability partnerrhip ? nonprofit corporation ? registered limited li-abtlity limited partnership limited liab:l'_cy company limited partnership as2aciacien g general partnership ? government or governmental 3ubdivicion or agency Q limited partnership ? 3. the entity is formed unbar the lawn of NCRRASKA 4. The mailing Addrose for the oncicy in 103OG RFdENCY PARKWAY DRIVE,-OMAHA, NE, G3114 S. Tho jg name M pooition of each person authorized co execute inetrumante conveying, encumber'ng, or otherwioe affecting title to zeal property on behalf of the er%tity is DONALD L. ERFTMIFR, GENERA(, PARTNeRI DONALD L, ERFTMIER SR. GENERAL _ PARTNER AND NICHAEL R. ERPTMILR, ORNERAL^PARTNER B=. The authority of the foregoing per:on(c) to bind the entity is ~kloc limil-od ? limited as follows: 7. Ocher metcero concerning the mapner ;n which the entity deals with intereoto in real property: ei. This ocacement of Authority to oxocuted on behalf of the entity purouanc ca the provisions of 936-30.172. C.R.S. Executed this - day of PC {A i, p NALD L. ERPTMI' >rNCRAL PARTNER Scace of )ea. County of It ) the fo- oing l.nntrumenc W~ikaok.rtiotjlad be re o th:e 2,--~ day o • r by ` 1at.Q d -1- In DS r.:• al, WERAI NOTARY, State of Nebra4a ra-SA__ ivsiorCA4Akah.WH1TE ~ My Comm. UP. Jul 26, 2008 8 zzl - Notary Fuirlic WHEN' RECORDED PLETURN TO: P- 1 Tmia Palm should not bo voce unUca cf'p art"y to capahla of holding tit to ca raal proporty, The aboaneo at any limieation atall 'ea prion cao-c a~iden.a chat ma ouch =lmicocion oxiata, " I l f I TAo aeeeamant eL put:+osicy mupc an eaeozdad co obtain the t...: bo!ja EiL7 QL tno acacuea, vsoo~e3ls I' Fern, M 021,243 SaA f r' (12;0909) " ' I'IHK.Id.(-106D 1G•UrJr I unii.wn uu~ni, I U,M ni ~u~~. •TCyn o01 fC':____ - ',f01 TOWN OF VAIL REAL ESTATE TRANSFER TAX EXEMPTION APPLICATION Grantor (Seller): DOM INVESTMENT CO., aMportnrrrehlp Grantee (Buyer): DONALD L. ERFTMIER, a pnrtnor Data of Closing: JANUARY 31, 2005 (All epproprlsto documonts partaining (o this request must be submitted wlih this request.) Legal description:.. LODGE AT LIONSHEAD PHASE III; UNIT 7, BK-0265, PG-0186, BK•00274 PG-0089 OCD 0817-78 R770775, DEC 1045-01, R895386 DEC 1022.04 Address of property: UNIT 7, LODGE AT LIONSHEAD PHASE III The underaigned, as grantor/ptantse of a detid or Instrument of conveyance dated 0V31/2005 hereby applies for uxamptlon from the payment of the Land Transfer Tax, Imposed b~ Title 2, Chapter 6 of the Vail Municipal Code, of the Town of Val,. The balls for such exemption Is as follows: THE TRANSFER HAS SEEN MADE TO TERMINATE CO-OWNERSHIP OF REAL PROPERTY OWNED BY A PARTNERSHIP AND THE TRANSFEREE IS A PARTNE OF THE TERMINATING PARTNERSHIP I hereby certify under penalty of perjury that the r going atateme are true and correct, D r?tor r i a ate PLEASE PRINT Name: DONALD L. ERFTMIER "See below Address; 6279 SOUTH 11eTH STREET OMAHA, NE 88137 Phone: (402) 731,4990 EXEMPTION The above requested exemption In: anted - Denied C~ Town Manager 1L Date Plesse fill out and return to; Town of Yell, 75 S. Frontage Road, Vall, CO 81687 along with a self-addrsaaed, stamped snWlope, original execUtad copy of this application will be sent back to applicant (at address noted above) upon approv0deniai of application. If others era to recelve a response, plesse provide the appropriate self-addressed, stamped envelopes for return, RECEIVED TIME MAR. 7. 2;41PM I C. Joint Properties: Any transfer by document, decree or agreement partitioning, terminating or evidencing termination of a, joint tenancy, tenancy in common or other co-ownership in real property; however, if additional consideration of value is paid in connection with such partition or termination, the tax shall apply and be based upon such additional consideration. E. Changes Within Entity: Transfers made pursuant to reorganization, merger or consolidation of corporations, or by a subsidiary to a parent corporation for no consideration other than cancellation or surrender of the subsidiary's stock, or transfers made to a corporation, partnership, limited partnership, joint venture, business trust or other association or organization, if that association or organization is owned by the persons by whom such transfer was made, if such owners have the same relative interests in such association or organization as they had in the real property immediately prior to such transfer and there is no consideration other than their respective interests in the new association or organization. MEMORANDUM To: Town Council From: Stan Zemler Judy Camp Date: April 14, 2005 Subject: 2004 Actual Results and 2005 Supplemental Appropriation 2004 Actual Results As a follow-up to Diana's question at your last meeting, we are attaching 2004 General Fund actual results compared to budget with expenditures shown by department. As you can see, most departments were below budget for the year. Community Development shows expenditures over budget; however, the overage resulted entirely from costs of plan reviews contracted out and reimbursed by the developer. The offsetting revenue is included in revenue on the "Licenses and Permits" line. 2005 Supplemental Appropriation We are also attaching the following documents for the first supplemental of 2005: • Proposed Supplemental Appropriation and Budget Adjustments Spreadsheet • Real Estate Transfer Tax - Summary of Revenue, Expenditures, and Changes in Fund Balance • Ordinance No. 9 These documents have been revised to include a $1,134,000 appropriation for Siebert Circle as approved upon first reading of the supplemental appropriation. Version 1 TOWN OF VAIL SUMMARY OF REVENUE, EXPENDITURES AND CHANGES IN FUND BALANCE GENERAL FUND 2004 2004 Amended Actual Over (Under) Budget (Unaudited) Amended Revenue Local Taxes Sales Tax 8,881,480 8,881,480 - Property and Ownership 2,646,945 2,620,871 (26,074) Ski Lift Tax 2,420,500 2,496,162 75,662 Franchise Fees, Penalties, and Other Taxes 668,700 700,273 31,573 Licenses & Permits 1,235,581 1,685,277 449,696 Intergovernmental Revenue 1,468,500 1,486,345 17,845 Transportation Centers 3,023,167 3,356,060 332,893 Charges for Services 672,985 736,912 63,927 Fines & Forfeitures 201,950 209,661 7,711 Earnings on Investments 109,000 171,475 62,475 Rental Revenue 707,142 803,939 96,797 Miscellaneous and Project Reimbursements 297,959 387,264 89,305 Total Revenue 22,333,909 23,535,719 1,201,810 Expenditures Town Officials 1,049,781 935,908 (113,873) Administrative Services & Risk Management 2,603,658 2,477,010 (126,648) Community Development & Housing 1,596,396 1,645,735 49,339 Police 3,816,446 3,685,846 (130,600) Fire 1,730,156 1,730,546 390 Public Works, AIPP & Streets 2,675,432 2,473,306 (202,126) Transportation & Parking 3,433,088 3,403,803 (29,285) Facilities 2,694,548 2,636,927 (570621) Library 702,941 657,955 (44,986) Contributions & CSE 942,346 913,870 (28,476) Dispatch Service Charge 463,813 463,813 - Total Expenditures 21,708,605 21,024,719 (683,886) Revenue Over (Under) Expenditures 625,304 2,511,000 1,885,696 Transfer to Capital Projects Fund (1,773,800) (1,773,800) - Beginning Fund Balance 10,376,744 10,376,744 - Ending Fund Balance $ 9,228,248 $ 11,113,944 $ 1,885,696 Version 2 Second Reading Proposed Supplemental Appropriations and Budget Adjustments #1 of 2005 Revenue Expenditure Increase Increase Description (Decrease) (Decrease) Reason Capital Projects Fund Project Reimbursement 348,648 escrow from ERW&S for Vail Gymnastics Center Project Reimbursement 250,000 VRI contribution for Vail Gymnastics Center Project Reimbursement 215,000 Eagle County School Distrcit contribution for Vail Gymnastics Center Project Reimbursement 40,000 VRD note payment for Vail Gymnastics Center Project Reimbursement 6,000 VRD capital reserve for Vail Gymnastics Center Other County Revenue (750,000) Eagle County for fire station $250K in '05 vs $1 million requested Federal Bus Grants (390,592) reduce 2005 federal bus grant to latest allocation Transfer from GF 62,000 for software maintenance budgeted in wrong dept Capital Outlay-Software 62,000 for software maintenance budgeted in wrong dept Capital Outlay-Software 51,000 recognize expenses for Copsmore grant received in Dec'04 Capital Outlay-Software '2,675 Mobile hardware laptop roll from 2004 to CAD/RMS project Professional Fees 50,000 add'1 funding needed for design services for Meadow Drive Buildings 20,635 Fire Infrastructure Impr roll from 2004 Construction Services 10,000 Dobson Ice Arena roll from 2004 Construction Services 88,000 Gymnastics facility roll from 2004 Equipment 29,500 cameras in buses roll from 2004 Equipment 29,280 GPS system for buses roll from 2004 Software 13,795 CAD/RMS project roll from 2004 Construction Services 8,000 Bus shelter replacement roll from 2004 Construction Services 234,945 Capital street maintenance roll from 2004 Repairs & Maintenance 88,740 Facility capital roll from 2004 to Parking Structure Maintenance in 2005 Pofessional Fees 13,955 LionsHead Improvements roll from 2004 Construction Services 79,284 Way Finding Improvements roll from 2004 Construction Services 149,360 West Meadow Drive roll from 2004 Construction Services 1,124,425 Village Streetscape roll from 2004 Subtotal Capital Projects Fund (218,944) 2,055,594 RETT Projects Fund Shared Projects 3,300 for irrigation from VRI Construction Costs 3,300 for additional irrigation at Pirate Ship Park (witiructiy Costs 1,134,000 Seibert Circle - Other State Revenues 28,000 LOCO grant for Betty Ford Alpine Gardens Construction Services 28,000 pass thru GOCO grant for Betty Ford Alpine Gardens Transfer from GF 10,762 manhole sales profit from 2004 . Professional Fees 10,762 AIPP additional expenditures for 2004 manhole sales profit Professional Fees 35,000 04 Public Art donation from Daymer Professional Fees 25,000 add'l funding needed for design serivices for Meadow Drive Supp I of 2005 050405 S-1 4/13/2005 4:00 PM Version 2 Second Reading Proposed Supplemental Appropriations and Budget Adjustments #1 of 2005 Revenue Expenditure Increase Increase Description (Decrease) (Decrease) Reason Construction Services 73,020 Rec Path Maintenance roll from 2004 Miscellaneous 12;030 Street Furniture roll from 2004 Miscellaneous 9,500 Bear Proof trash containers roll from 2004 Construction Services 8,734 Donovan Park-lower bench roll from 2004 Construction Services 33,588 Pirate Ship. Park roll from 2004 Construction Services 16,555 Trailhead development roll from 2004 Construction Services 57,256 N. Frontage Road Rec Path roll from 2004 Professional Fees 1,657 Public Art roll from 2004 Subtotal RETT Projects Fund 42,062 1,448,402 General Fund Shared Projects 6,000 Eagle County donation for 4th of July CSE Contributions . 6,000 add'1 funding for 4th of July Police Overtime 1,000 extra duty for Gymnastics Ctr parking lot weekends in January Current Property Taxes 4,538 increase to actual Shared Projects 5,000 from VRD for bubble storage Nov'04-Oct'05 Transfer to RETT 10,762 manhole cover revenue from 2004 roll to RETT in 2005 Fire Department Training 8,000 Train firefighters to conduct fire inspections during redevlopment Police Salaries and Benefits - 56,900 Part-time CEO's to provide 7 day a week coverage in construction areas PW Seasonal Salaries 23,100 Part-time construction inspector PW Seasonal Benefits 2,900 Part-time construction inspector Computer Software R&M (62,000) move to correct line item and fund Transfer to CPF 62,000 move to correct line item and fund Subtotal General Fund 15,538 108,662 Heavy Equipment Fund Misc Capital Outlay 100,000 purchase of new snowblower, in '04 budget but not spent Subtotal Heavy Equipment Fund 0 100,000 Conference Center Fund Design Services 314,008 Conference Center roll from 2004 Subtotal Conference Center Fund 0 314,008 Total All Funds (161,344) 4,026,666 Supp I of 2005 050405 S-2 4/13/2005 4:00 PM Version 2 Changes Highlighted TOWN OF VAIL Real Estate Transfer Tax Fund Summary of Revenue, Expenditures, and Changes in Fund Balance 2004 2004 Actual 2005 Amended Actuals Over (Under) 2005 Amended Budget (Unaudited) Budget Budget Budget REVENUE Real Estate Transfer Tax 4,225,000 4,819,743 594,743 4,623,000 4,623,000 Golf Course Lease 112,579 107,941 (4,638) 115,956 115,956 Lottery Revenue 20,000 21,686 1,686 20,000 20,000 Land Sales & Exchange - _ _ - Project Reimbursements 50,000 56,600 6,600 - 3,300 AIPP Revenue 35,000 35,000 Interest Income & Other 64,000 116,372 52,372 51,000 79,000 Transfer from GF 10,762 Recreation Amenity Fees 63,000 226,745 163,745 194,600 194,600 Total Revenue 4,534,579 5,384,087 849,508 5,004,556 5,046,618 EXPENDITURES Annual Maintenance RETT Collection Costs 211,250 240,987 29,737 231,150 231,150, Rec. Path Capital Maintenance 135,200 62,178 (73,022) 140,608 213,628 Betty Ford Alpine Gardens Support 89,000 75,000 (14,000) 94,000 122,000 Tree Maintenance 33,000 28,410 (4,590) 87,000 87,000 Street Furniture Replacement 25,000 12,969 (12,031) 25,000 37,030 Black Gore Creek Sand Mitigation 150,000 150,000 0 100,000 100,000 Park Capital Maintenance - 0 0 114,500 114,500 Bear Proof Containers 9,500 0 (9,500) 10,000 19,500 Park, Path & Landscape Maintenance 791,917 749,963 (41 954) 1,097,991 1,097,991 Subtotal Maintenance 1,444,867 1,319,507 (125,360) 1,900,249 2,022,799 Recreation Path/Trail Development Cascade Bike Path - 0 150,000 150,000 Trailhead Development 20,000 3,444 (16,556) 20,000 36,555 N. Frontage Rd. ( School to Roundabout) 650,000 592,744 (57,256) - 57,256 Village Streetscape Design & Implement 2,450,000 2,450,000 0 2,300,000 2,300,000 Meadow Drive - 0 - 25,000 Subtotal Pathways 3,120,000 3,046,188 (73,812) 2,470,000 2,568 811 Capital Maintenance ADA Compliance w/ VRD - 0 50,000 50,000 Raw Water Project 1,000 1,042 42 228,097 228,097 Pirate Ship Park - Per Safety Plan 332,370 298,782 (33,588) - 36,888 Big Horn Park - Per Safety Plan - 0 225,000 225,000 Public Art 64,213 62,556 (1,657) 120,000 167,419 Seibert Circle 1 1D00~ Subtotal Capital Maintenance 397,583 362,380 (35,203) 623,097 1,841,404 Park Development Donovan Park 12,000 3,266 (8,734) 41,000 49,734 White Water Park 41,683 41,683 - Skate Park - 100,000 100,000 Vail Memorial Park - 2,250 2,250 - - Subtotal Park Development 53,683 44,949 (8,734) 141,000 149,734 RT-1 r Version 2 Changes Highlighted TOWN OF VAIL Real Estate Transfer Tax Fund Summary of Revenue, Expenditures, and Changes in Fund Balance 2004 2004 Actual 2005 Amended Actuals Over (Under) 2005 Amended Budget (Unaudited) Budget Budget Budget Open Lands Open Space Acquisition - - - 500,000 500,000 Subtotal Open Lands - - - 500,000 500,000 Project Management Parks and Landscaping 78,827 79,491 664 81,735 81,735 AIPP - - 84,326 84,326 Subtotal Project Management 78,827 79,491 664 166,061 166,061 Total Expenditures 5,094,960 4,854,765 (240,195) 5,800,407 7;248;80 Revenue Over (Under) Expenditures (560,381) 529,322 1,089,703 (795,851) (2,202,191) Transfer to Capital Projects Fund (1,130,205) (1,130,205) - - Beginning Fund Balance 6,280,458 6,280,458 - 4,589,872 5,679,575 Ending Fund Balance $ 4,589,872 $ 5,679,575 $ . 1,089,703 $ 3,794,021 $ '3,477364 RT-2 ORDINANCE NO.9 SERIES OF 2005 AN ORDINANCE MAKING SUPPLEMENTAL APPROPRIATIONS TO THE TOWN OF VAIL GENERAL FUND, CAPITAL PROJECTS FUND, REAL ESTATE TRANSFER TAX FUND, CONFERENCE CENTER FUND AND HEAVY EQUIPMENT FUND OF THE 2005 BUDGET FOR THE TOWN OF VAIL, COLORADO; AND AUTHORIZING THE EXPENDITURES OF SAID APPROPRIATIONS AS SET FORTH HEREIN; AND SETTING FORTH DETAILS IN REGARD THERETO. WHEREAS, contingencies have arisen during the fiscal year 2005 which could not have been reasonably foreseen or anticipated by the Town Council at the time it enacted Ordinance No.25, Series of 2004, adopting the 2005 Budget and Financial Plan for the Town of Vail, Colorado; .and, WHEREAS, the Town Manager has certified to the Town Council that sufficient funds are available to discharge the appropriations referred to herein, not otherwise reflected in the Budget, in accordance with Section 9.10(a) of the Charter of the Town of Vail; and, WHEREAS, in order to accomplish the foregoing, the Town Council finds that it should make certain supplemental appropriations and budget adjustments as set forth herein. NOW, THEREFORE, BE IT ORDAINED, BY THE TOWN COUNCIL OF THE TOWN OF VAIL, COLORADO that: 1. Pursuant to Section 9.10(a) of the Charter of the Town of Vail, Colorado, the Town Council hereby makes the following supplemental appropriations and budget adjustments for the 2005 Budget and Financial Plan for the Town of Vail, Colorado, and authorizes the expenditure or (reduction) of said appropriations as follows: General Fund $ 108,662 Capital Projects Fund 2,055,594 Real Estate Transfer Tax Fund 1,448,402 Conference Center Fund 314,008 Heavy Equipment Fund 100,000 Total $4,026,666 2. If any part, section, subsection, sentence, clause or phrase of this ordinance is for any reason held to be invalid, such decision shall not affect the validity of the remaining portions of this ordinance; and the Town Council hereby declares it would have passed this ordinance, and each part, section, subsection, sentence, clause or phrase thereof, regardless of the fact that any one or more parts, sections, subsections, sentences, clauses or phrases be declared invalid. 3. The Town Council hereby finds, determines, and declares that this ordinance is necessary and proper for the health, safety, and welfare of the Town of Vail and the inhabitants thereof. 4. The repeal or the repeal and reenactment of any provision of the Municipal Code of the Town of Vail as provided in this ordinance shall not affect any right which has accrued, any duty imposed, any violation that occurred prior to the effective date hereof, any prosecution commenced, nor any other action or proceedings as commenced under or by virtue of the provision repealed or repealed and reenacted. The repeal of any provision hereby shall not revive any provision or any ordinance previously repealed or superseded unless expressly stated herein. 5. All bylaws, orders, resolutions, and ordinances, or parts thereof, inconsistent herewith are repealed to the extent only of such inconsistency. This repealer shall not be construed to revise any bylaw, order, resolution, or ordinance, or part thereof, theretofore repealed. INTRODUCED, READ, APPROVED, AND ORDERED PUBLISHED ONCE IN FULL ON FIRST READING this 5th day of April, 2005, and a public hearing shall be held on this Ordinance on the 19th day of April, 2005, at the regular meeting of the Town Council of the Town of Vail, Colorado, in the Municipal Building of the town. Rod Slifer, Mayor ATTEST: Lorelei Donaldson, Town Clerk INTRODUCED, READ, ADOPTED AND ENACTED ON SECOND READING AND ORDERED PUBLISHED IN FULL the 19th day of April, 2005. Rod Slifer, Mayor ATTEST: Lorelei Donaldson, Town Clerk RESOLUTION NO. 2 Series of 2005 A RESOLUTION TO DESIGNATE THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) AS THE BASIS FOR ALL INCIDENT MANAGEMENT IN THE TOWN OF VAIL (the "Town"). WHEREAS, on March 1, 2004 the Department of Homeland Security approved the National Incident Management System as a national standard to provide a unified structure for local, state and federal emergency preparedness, response, recovery and mitigation activities; and WHEREAS, use of the National Incident Management System strengthens response capabilities, promotes common doctrine and principles and integrates best practices for incident management; and WHEREAS, the Town recognizes the Federal Government's Homeland Security efforts and directive to implement a National Incident Management System ("NIMS") to ensure efficient command and control of major incidents; and WHEREAS, NIMS is a standardized response management system. It is an "all hazard - all risk" approach to managing major incident response operations as well as non-major incidents; and WHEREAS, NIMS was originally designed by a group of local, state and federal agencies to improve the ability of fire forces to respond to any type of emergency. It is organizationally flexible and capable of expanding and contracting to accommodate the responses or incidents of varying size or complexity; and WHEREAS, the Incident Command System components of NIMS are already an integral part of various incident management activities throughout the Town, including current emergency management training programs; and WHEREAS, the Town of Vail Emergency Operations Plan will adopt the National Incident Management System (NIMS) as the basis for incident management; and WHEREAS, the Town recognizes that federal laws require the implementation of an Incident Management System when hazardous materials are involved, and WHEREAS, the NIMS adoption is now a condition for the receipt of federal preparedness funds, including grants, contracts and other activities such as personnel training. NOW, THEREFORE, BE IT RESOLVED BY THE TOWN COUNCIL OF THE TOWN OF VAIL THAT: 1. The National Incident Management System is hereby adopted as the basis for all incident management in the Town. 2. If any section, paragraph; clause or provision of this resolution shall for any reason be held to be invalid or unenforceable, the invalidity or unenforceability of such Resolution No. 2, series 2005 section, paragraph, clause or provision shall in no manner affect any remaining provisions of this resolution, the intent being that the same are severable. 3. All resolutions or parts of resolutions inconsistent herewith are hereby repealed to the extent only of such inconsistency. This repealer shall not be construed to revive any resolution or part of any resolution heretofore repealed. 4. This resolution shall take effect upon approval by the Town Council. INTRODUCED, READ, APPROVED AND ADOPTED this day of , 2005. Rodney Slifer, Mayor ATTEST: Lorelei Donaldson, Town Clerk Resolution No. 2, Series 2005 r~ JANUARY 2005 VAIL BUSINESS REVIEW TOWN OF VAIN ~;7 April 6, 2005 Overall January sales tax increased.9% with Retail increasing 3.0%, Lodging increased.7%, Food and Beverage decreased 3.0% and Utilities/Other (which is mainly utilities but also includes taxable services and rentals) increased 3.4%. Town of Vail sales tax forms, the Vail Business Review and the sales tax worksheet are available on the internet at www.vailgov.com. You can subscribe to have the Vail Business Review and the sales tax worksheet e-mailed to you automatically from www.vailgov.com. Please remember when reading the Vail Business Review that it is produced from sales tax collections, as opposed to actual gross sales. If you have any questions or comments please feel free to call me at (970) 479-2125. Sincerely, n n Sally Lorton Sales Tax Administrator January 2005 SALES TAX VAIL VILLAGE January January January 2004 2005 % Collections Collections Change Retail 3619358 3789283 4.1% Lodging 3$893`1-.1 3759558 -2.81/6 Food & Beverage 336,84111. 331,203. -1 A7%, Other 14,113 12;158 -13.9°la Total 1,0981823 19095920 . -0.3°fo LIONSHEAD January January January 2004 2005 % Collections Collections Change Retail 144,914 143,565: -0.9% Lodging 242 492, 253,812 4.7%, Food & Beverage „ 81,033 Other 894"23 81487 31.8' Total 474,862 4869802 , 2.5°/a N January 2005 SALES TAX CASCADE VILLAGE/EAST VAIUSANDSTON&WEST VAIL January January January 2004 2005 % Collections Collections Change Retail 1 ?8;152 ;w. 178 533 Lodging 170,571 177,866 M Food & Beverage 869792176,831 Other '89147 51065 ` -37.8% Total 44%762, 438,295 OUT OF TOWN January January January 2004 2005 % Collections Collections Change Retail 24,699 , 325084 29,9°/Q Lodging 85254 6,477; 21.5% Food & Beverage 15480 1,84$ 24.9% Utilities & 177;773 187,876. 5.7%< Other Total 212,206 2259285 7.6% January 2005 SALES TAX TOTAL January January January 2004 2005 % Collections Collections Change Retail 709,I23 7309465 3.0% Lodging 8079728 8139711 0.7% Food & Beverage 506,146 ' 490,840 •3.0% Utilities & 206456 213,566 3.4% Other Total 2,229,453 21248,582 0.9% r RETAIL SUMMARY January January January 2004 2005 % Collections Collections Change FOOD 128,423 135,656 5.6% LIQUOR 32,286 32,463 .5% APPAREL 89,420 94,978 6.2% SPORT 318,872 336,998 5.7% JEWELRY 34,396 28,156 -18.1% GIFT 15,049 14,174 -5.8% GALLERY 15,706 7,135 -54.6% OTHER 74,024 80,413 8.6% HOME 947 492 -48.0% OCCUPATION TOTAL 709,123 730,465 3.0% VAIL POLICE DEPARTMENT 2004 ANNUAL REPORT A-1 ' J x IPA Dwight Henninger Chief of Police -1 77 y ~ 'T h, ~ _ ~f .1 • ati..Y . 75 South Frontage Road, V il, Colorado 81657 Phone: 970.479.2210 Email: vailpolice@vailgov.com • • • Table of Contents • Message from the Chief 3-4 • Vision, Mission, Values 5 • Organizational Chart 5 • 2004 Highlights & Accomplishments 6-9 • Objectives Achieved & Future Goals 10-12 • High Profile Cases 13 • Community Policing 14 • Problem Identification & Problem Solving 15-16 • Community Service Survey Results 17-18 • Training 19 • The Office of the Chief of Police 20 • Administrative Services 21 • Operation Services 22 • Investigative Services 22 • Patrol & Code Enforcement Services 23 • Records Services • Volunteer Team 24 • Citizens' Police Academy 24 • Communication Center Services 25 • Law Enforcement Actions & Crime Statistics 26. • Accidents Reported 27 • Summary of Activity & Enforcement 27-30 • • Criminal Activity 31-32 • 2004 Professional Standards Review 33 • [Photo Credits] Our warmest thanks to Dale Harpe for the following photos: cover page (lower three), pages 3, 9, 14, 18, 20 (lower photo), 21, 22, 25 (lower photo), 26, 27, and 31. • MESSAGE FROM THE CHIEF YL t is my pleasure to present the 2004 Annual Report and out- • ine some of the challenges for '05. This past year has been ;t;; + busy and satisfying one for all of us at the Vail Police De- • artment. Particularly, we should be proud of- a Making enormous strides forward in dispatch and records ianagement technology; . ~ ¦ Achieving a significant reduction in our crime rate; ¦ Developing an effective strategy to control youth and • underage drinking; ¦ Introducing a new educational and traffic enforcement program on 1-70, called the 65 Max Campaign; ¦ Responding effectively to challenging community issues • including construction management; and, ¦ Leading an Emergency Preparedness Program in Eagle -ounty and the region. the first two stages of a multi-phased, countywide (five a(Yencies) Computer Aided Dispatch and Records Manage- ` iient System project were implemented this past year. The ' esuits coming from this new state-of-the-art system are hav- ng resounding affects in our community through collection, ;organization, retrieval and analysis of real-time data. Task- • ng and coordination of police activity are now more profi- cient and far reaching. Cases are more successfully prose- cuted due to an increased efficiency in documenting inci- ' dents, accidents and criminal investigations. Furthermore, the system ailo~~s us to identity and develop better preventative treasures in a collaborative countywide manner to stop crime before it is committed. For all of our efforts, the Vail Police Department recently received the Colorado • Association of Chiefs of Police "Ralph Smith" Award for innovative technology program implementation. I know that our strategies have improved and become more effective. One only need look at the significant improve- ments in a multitude of year end crime figures that are covered more fully in this report. Whether we are discussing general disorderliness, public intoxications, theft, vehicular trespassing, burglaries and more, the incidence of crime have declined since 2003. Undoubtedly, our work through community partnerships clearly curbed the number of crimes and public disorder incidents. We continue to be instrumental in developing vital countywide strategies dealing with youth and underage drinking. • These programs center on the use of party patrols, liquor store compliance checks and a social norming campaign based on social research. It is underpinned by one clear message to young people: underage drinking leads to adverse consequences and this sort of risk taking behavior will not be tolerated. Another notable achievement in 2004 was the introduction of an education and enforcement campaign conducted on I-70, aimed at increasing road safety and reducing highway noise. The "65 Max Campaign", made possible by the Town Council, began on April 19th with a large educational component. Interviews were presented through televi- sion, radio and print media to promote the message that motorists must stay within the 65 mile per hour speed limit. This truly has been a successful campaign with a 27% reduction in accidents, and one the department will continue to support with at least 21 hours per week dedicated to I-70 Safety. We can be proud of the above mentioned significant accomplishments, but that is not all that we tackled in 2004. Vail is noted for putting on high profile events and this past year the department successfully worked a number of events, including the Teva Games and the World Forum, both held in June. We took the lead in providing security at the World Forum at a time the Eagle County Sheriffs Office was overstretched working the People v Kobe Bryant case. • Another noteworthy endeavor was continuing the Vail Holiday Curfews and the designation of special districts (restricts the presence of anyone younger than 21) as a means of reducing under-age drinking on July 41h and New Year's Eve. These measures have helped reduce crowd size in Vail Village and cut crime and disorder throughout the town. The town has now become more peaceful and manageable, thereby enabling the department to hire less mutual aid officers from other agencies and helping local businesses to be more successful, while still being safe for a family to walk down Bridge Street. Now for 2005. Obviously we will continue to improve on all of the outstanding programs undertaken last year. In addi- tion, the construction season kickoff last April that marked the start of Vail's Billion Dollar Renewal will keep us in high • gear. The renewal is the extensive makeover planned for the Village and Lionshead under the cooperation of the Town of Vail, Vail Resorts Development Company and other private developers. It is a development plan that will take sev- eral years to realize. To assure development projects run as smoothly as possible, the police department will continue to meet weekly with representatives from all entities involved. Meeting time will be used to discusswide-ranging issues • and to develop solutions to problems including pedestrian and traffic enforcement and, in general, to assure that visitors have the most enjoyable visit possible during this heavy construction period and when they leave Vail, they will . remember, not the construction, but the fact that Vail is one of the world's preeminent vacation spots. • Natural disasters and terrorism is epitomized in the minds of most of us by wholesale destruction of life and property. So keep your eyes open May 21 st through 24th when the Vail Police Department will have a once- in-a-l ifetime unique • opportunity to be the principal player in a large-scale disaster drill. Part of the Lionshead Gondola building is scheduled to be demolished at that time. The demolition of this building will simulate a real disaster. The Vail Police Department . will take the lead role in this emergency preparedness exercise. Hundreds of people will be involved in the exercise, which will provide practical Incident Command System skills critically needed in the world today. It should be noted that our counterparts from other towns and agencies in the region will help staff the Incident Command Post and partici- pate in the field. This should be a very challenging and educational demonstration. Last but not least, and here I speak for the men and women of the department, in thanking our Town Council, other Town departments, Town Manager Stan Zemler, residents and visitors for the strong support they gave us in 2004. The • department works diligently on matters that affect our citizens and visitors on a daily basis. We have tried to be as thor- ough as possible on all matters before us and continue to stand ready to hear and act on your legitimate concerns. You can be assured that we will consistently demonstrate our professional commitment by continuing to be a forerunner in helping to make Vail a wonderful place to live, work and visit. Dwight Henninger • Chief of Police • 4 2004 HIGHLIGHTS & • • ? Vail Code Enforcement Officer Moses Gonzales was awarded a Bronze Meritorious Award in December 2004 at a Town Council Meeting. Gonzales has coordinated many projects to service the community, including a • food drive that netted 50,000 pounds to feed hungry, less fortunate residents of Eagle County and the Shop with a Cop Program, which allows local kids to shop for holiday gifts using money donated by the Vail Municipal Court. ? Chief Henninger served as Colorado Emergency Management Team Leader in Florida during the September hurricane disasters. He provided Incident Command System expertise, multi-agency coordination, helped manage • recovery, mitigation and response efforts, and drafted situation reports and public announcements. His contributions were highly regarded by Florida Governor Jeb Bush, Florida Emergency Operations Management Staff and numerous • state and local disaster relief agencies. . ? The Colorado Department of Transportation (CDOT) awarded $40,000 to the Town of Vail, to fund the second phase of a countywide underage drinking prevention program. CDOT officials praised the program in Eagle • County as the BEST in the state and declared it a model policy and successful program from which others can learn. • ? The department partnered with the CARES Group Inc., Eagle River Youth Coalition, local schools and media to launch a social norming campaign, which is a collaborative community effort to impact substance abuse patterns • among Eagle County youth. Campaign strategies include: extensive research conducted to understand issues faced by youth and their perceptions; a proactive, collective local law enforcement response including party patrols and . compliance checks on liquor establishments; and, delivery of a consistent message about the consequences of risk taking behavior. ? A Vail Police Commander has been an active contributor to the public high school parental newsletter. Top- ics for articles have included parental issues in regard to exposure of alcohol advertising, liability issues regarding underaged drinking at homes, and depression and suicide. ? Local law enforcement has combined forces to develop the "Party Patrol." When there is a high likelihood of youth drinking and driving or when parties are held such as homecoming, prom, and graduation, our youth have dis- played a greater likelihood of risk taking behavior. Law enforcement has taken a leadership role in efforts to create positive social norming messages and enforce the liquor laws that hold juveniles and adults responsible for illegal . activity. • ? The Vail Police Department is coordinating a grant in the amount of $55,000 for the I-70 West Training Re- gion, funded by a 25-cent per vehicle fee collected by the state from vehicle registrations. Funds are split between • the Colorado Association of Chiefs of Police, (CACP) the County Sheriffs of Colorado (CSOC), the regions, the DA's Council and the Colorado Regional Community Policing Institute, to develop training programs and meet the • training needs of agencies without adequate training budgets. This program is administered by the Peace Officers Standards and Training in the Colorado Department of Law. • The program will help law enforcement officers from 43 agencies in our region attain or strengthen their skills in the following areas: patrol procedures, interdiction, interview and interrogation, officer safety, active shoot- ing, decisional driving, accident investigation, leadership and development. ? In partnership with Eagle County Health Services District and the Vail Police Department Citizens Police Academy Alumni Association, the Vail Police Department applied and received a grant for $62,000 to purchase 36 • Automated External Defibulators (AEDs) that will benefit 22 county and municipal agencies, including public and private schools and local recreational districts. Instruction on administering CPR and the use of the AEDs will be • provided during 2005 to numerous local community members including approximately 400 graduating high school seniors. The grant will be administered by the Eagle County Health Services District. • 6 • • 114 HIGHLIGHTS & • Three national and statewide conferences were hosted by the Vail Police Department in Vail, including the • Law Enforcement Coordinating Committee Conference in April, which brought over 150 law enforcement leaders from all over Colorado during the off season. A new repeater site was installed in East Vail that has significantly improved emergency and non-emergency • radio coverage for public safety and public works first responders. • The Vail Police Department continues to be an active participant of the Western Slope Joint Terrorism Task Force which addresses domestic and international terrorism and crime issues. • Two Vail Communications Center Dispatchers were honored for their roles in helping to save a suicidal • caller's life. Sharon Farmer was awarded a Life Saving Award by the Eagle County Sheriffs Office and Amy Gray was presented with the Vail Police Department Certificate of Commendation for helping Farmer. A national director of the Volunteers in Police Service (VIPS) conducted a site visit of the Vail Police De- partment Volunteer Program. VIPS is an organization managed by the International Association of Chiefs of Police in partnership with and on behalf of the White House Office of the USA Freedom Corps and the U.S. Department of Justice. The Corps was created to foster a culture of service, citizenship and responsibility. Information obtained from her visit will be included in a national publication for volunteer resource management. • Presidents Volunteer Service Awards, sponsored by the U.S.A. Freedom Corps, were given to the top ten volunteers of the Vail Police Volunteer Program at a Vail Town Council ceremony in April. Over the past three years, the department's food drive has collected tons of food to help the elderly, unem- ployed, chronically sick and those who are experiencing tough times in Eagle County. This year 50,000 pounds of food were collected. The Vail Communication Center spent three years developing an E911 system with the Eagle County School • District. The system was successfully implemented in the summer of 2004. 911 calls placed from local schools can now be easily traced. • Communication Action Teams (CATs) wrote and developed over 100 new policies and procedures for the Communication Center, law enforcement, emergency medical services and fire responders. 401 t6 The newly remodeled Vail Communications Center was on the a o cover of 911 Magazine unveiling the Center's state-of-the-art equip- ment, technology and furniture. _ r C The Vail Communication Center began publishing Tone Talk, a 9tAT - newsletter for Eagle County Public Safety agencies and their employees F4;: ~L y11 cm to improve information dissemination. P The communications center management team was instrumental • in the development of a regional radio communications plan that is now being used as a template at the state level. This plan promotes regional radio interoperability and establishes strategic goals for the future. • The communications center was able to work with outside agencies to develop a microwave replacement plan. This plan was approved and funded by the county saving local government over $375,000. • 114 HIGHLIGHTS & ACCOMPLISHMENTS-continued The communications center was instrumental in the development of a county-wide radio maintenance con- • tract that improved radio system reliability and provided for user agency radio support. Savings to local governments exceeds $175,000 per year. • Vail Communications doubled its public service efforts in 2004 to 12 events, promoting 911 education and public safety awareness. Community Policing through Environmental Design concepts were applied to the design and review of a • number of the significant new public and private building projects. This effort will reduce future potential for crime 0 and negative quality of life issues. The "Adopt a Home Room Program" has allowed code enforcement officers and patrol officers to visit schools and become a strong presence in helping kids gain a better respect for themselves and their surroundings. • They are taught good decision making skills, how to handle peer pressure and other important life skills. 1 Thirty-five volunteers performed approximately 3,000 hours of non-enforcement functions in 2004, enabling staff to engage in critical problem solving and community policing activities. Volunteer hours clocked in 2004 add • up to approximately $51,000 in savings to the Town of Vail, based on a federal rate of $17.80 hourly. Projects ac- complished and tasks perfonned include translation services, administrative support, special events assignments, de- • velopment of a youth volunteer program, ski/board/bike registrations and police auction support. Serial numbers and other identifiers of over 500 skis, snowboards and bikes were entered into a local data- base in 2004. Found and stolen recovered gear is then traceable through the database. • Vail Police Department has been a participant of the Colorado Police Corps since June 2001, and therefore, are eligible to hire graduates of police corps academies. Three police corps graduates joined the department in 2001 and 2002, another three joined in 2003, one veteran officer completed a one-year instructor, fully-sponsored fellow- ship. Two additional graduates joined the department in December 2004. The training room and emergency operations center had a technology remodel with the addition of a projec- tor, screens, DVD VCR and in-house, internet access for training of Vail and other local law enforcement personnel. The police department replaced a fleet of Saah with a new fleet of Ford Explorer sport utility vehicles in April. A benchmarking survey was developed by the Records Team to measure the got,, pion 1d1ng high quality police service and to help identify effective, innovative programs and services from other agencies. • A Vail Sergeant was elected Vice Director of the Colorado National Field Training Officers Association. Since the launch of a recruitment campaign for part-time and reserve officers in 2004, two part-time officers • have been hired. Part-time and reserve officers will be scheduled during special events to reduce costs and will act as • a second officer in regular patrol duties. A new jail video system was installed which significantly reduces the department's liability exposure in the area of prisoner housing. • The department hired two University of Nebraska Kearny intern students over the summer. One of the stu- dents, who was a criminal justice major, worked in code enforcement. The other was a communication major and worked in the Communications Center. She also developed a poster aimed at teenage depression and suicide on a • countywide level. 9 OBJECTIVES ACHIEVED AND FUTURE GOALS (Become the best resort police department in the country. ? Our Vision is to be the best resort police department in the country by providing a sense of safety and security through high quality police service. The primary measurement of our success will be a positive response from our citizens in community surveys, reductions in our crime indexes and traffic accidents, acknowledgements through state and national policing awards, and positive outcomes as a result of a wide range of policing efforts. ? The Hi-Country Leadership Development Program will begin its second session in 2005 to help develop the next generation of leaders who will be able to lead and foster an environment that promotes progressive, forward • thinking police departments. Lead the Town of Vail in emergency preparedness activities. • ? This goal to be one of the best prepared towns in the nation helps us to achieve our Vision to become the best resort police department in the country. ? Incident Command System training for all department employees is ongoing to improve our knowledge and to • hone critical incident response skills. The department will host a construction accident disaster drill with the Federal Emergency Management Agency (FEMA) Urban Search and Rescue Team in May 2005. Costs for this • four-day, large-scale drill will be covered by the State of Colorado and will involve 200 people from the Northwest Region, and even more curious spectators watching it. ? Develop a Town Emergency Operations Plan for handling man-made and natural disasters. Continue to use innovative, proactive, problem solving approaches to reduce the incidence of crime. ? Increase the scale and content of information that comes from our new countywide CAD and RMS system • which provides peer-to-peer data sharing as well as access to the National Crime Information Center, a centralized repository of information. The collection, verification and collation of viable data is essential to effectively respond to incidents due to the increased mobility of today's criminal elements. ? Continue to improve radio communication which inarguably is one of the most essential tools to public safety providers. A robust public safety communication infrastructure is a critical component of the Town's and County's public safety mission. It is an enabler to a safer, healthier and more prosperous Eagle County. Thus, the County's radio system user agencies have framed a common vision in which modern mobile communication technology con- tinues to enhance the delivery of public safety services well into the 21 st Century. ? Leverage existing investments in infrastructure to ensure universal countywide access, improve state and • regional interoperability, enhance functionality, and provide for system upgrades to ensure hardware and software reliability. ? Continue to provide citizens with the information they need to avoid being victims of crimes and to discourage their involvement in criminal activities. Radio interview spots are used to educate and mobilize residents and visitors in crime prevention. Brochures are continually developed and updated They outline police and crime prevention services and convey how to access them. Classes will be provided as needed. ? Post crime statistics on the web to increase community awareness of hotspots, crime trends and officer activity. • 10 OBJECTIVES': • Develop a Compstat-type program and crime analysis unit. 0 Collect and analyze call data to increase understanding of crime and community issues; to better allocate resources • more efficiently and effectively; to identify the types of information needed to support community policing efforts; and, to measure the success of our policing strategies. Complete the third phase of a countywide Computer Aided Dispatch (CAD) and Records Management System (RMS) Implementation Plan. ® Roll out Mobile software and integrate its functionality with CAD. Then implement an Automated Field • Reporting System (AFRS) in Fall 2005. Electronic police reports will be populated with information from the RMS and CAD systems. Over time, mug shots and detailed street maps will be made available in patrol cars as well. El Complete work on drafting standards for all users of the system and train-the-trainer courses. Build on our level of public trust. o Continue to strengthen community partnerships directed at proactive education, positive role models and aggres- sive, but fair enforcement. One method is to involve the community in the identification and solution of problems of crime and disorder. 11 Continue to hold meetings between patrol staff and Vail bar owners monthly to maintain open dialog between the department and liquor establishments regarding over service of liquor issues. Continue to integrate the operations of the police department into the operations of the remainder of the Town. 0 Ensure the Town maintains financial stability while providing high quality services in a cost effective and efficient manner. One example of a course of action is to provide police follows behind buses during holiday events and busy weekend nights. Develop greater operational efficiencies. • o Test and evaluate mobile digital cameras to enable the department to purchase in-vehicle video and audio systems. Utilization of this type of equipment will play an important evidentiary role in crime investigations. The ability to cap- • ture and record video and audio clips will help give officers, prosecutors and the public an accurate record of an incident. This type of information will help identify suspects more easily, bring about more convictions and exonerate officers • accused of misconduct. Additionally, it will help meet federal regulations requiring the reporting of traffic stops with regard to racial profiling and should reduce the amount of time our officers spend in court. Video and audio tapes often provide ample information prosecutors need to help convict offenders in a more efficient manner. o Provide automatic vehicle location in patrol vehicles. • 0 Identify and reward employees who develop new efficiencies. An example of a new efficiency was the design of new radio protocols in 2004 that improved radio communication. Adoption of the rules of etiquette and procedures is vastly beneficial to law enforcement operations. El Continue representation and active participation on the Eagle County Crime Response Team, the Western Slope Joint Terrorism Task Force, the quarterly countywide detectives meetings, and the quarterly regional judges' meetings. Partnerships with other law enforcement and civic organizations who share mutual interests benefit all partners because there is a larger opportunity to share resources. n • OBJECTIVES ACHIEVED AND FUTURE • continued • Educate the participants of the academies what critical facilities are in the Valley, so they can in turn educate their co-workers, neighbors and friends in the event of a natural or man-made disaster. The 4th session of the Citizen's Po- lice Academy was held from October 14, 2004 to November 18, 2004. lain an educational and enforcement campaign on Interstate Ill that will increase road safety and reduce noise, r The 65 Max Campaign has been very successful with a 26.9% reduction in accidents over • the first 33 weeks it was run. This is a notable success, particularly when accidents had been SLOW significantly increasing each of the last three years prior. DOWN) The campaign included a poster alerting drivers not to "Race thru Vail." Drivers were encouraged to sign up cuEs r • AT PLAY to win a chance to drive a NASCAR Cup 600 HP race es car July 17 at Pikes Peak International Raceway near ~Colorado Springs, sponsored by the Richard Petty Driving Experience. The drawing was held in July to• coincide with the Vail America Days annual parade. During 2004, officers committed 984 hours of enforcement on I-70 resulting in . 109 tickets issued with an average speed of 86.4 MPH and 775 warnings issued. As we now move into a second phase of the enforcement program, we will ratchet up our enforcement efforts to continue to reduce the speed on the Inter- state by citing drivers with average ticket speeds closer to 80 MPH than the cur- PzCry Driving Experience dravvina. Doug Johnson • rent 86.4 MPH. • Summary • I Education and Enforcement Program April • ' - December 31, 2004 Hours i Patrol Time on 1-70 984 hours Number of citations issued for speeding 109 Average speed i citations 86.4 MPH • Number of summonsed arrests 53 Number of custodial arrests 52 • Number of Warnings Issued 775 • • • Provide leadership development opportunities and training for employees to prepare them for advancement. ""i, n 11('1) 11\i 4v:; I ~'Et;7dt" c A Focus Group, represented by 14 key stakeholders of the community, met with the command staff to share their • vision of what the department should look like over the next five years. Feedback received from the group was used in the next phase of development of the department's strategic plan. HIGH PROFILE CASES INVESTIGATED BY OUR DETECTIVE'S TEAM Burglary Case: • On 11/01/04, a 31 year old, white male burglarized two stores, one residence and the Vail Interfaith Chapel. The sus- pect was found next to a stolen motor home and arrested several hours after the start of these events by patrol offi- cers. The four crime scenes were investigated by the detectives office and a search warrant was obtained for the sto- len motor home. When the search warrant was served on the motor home, a three-month old black lab met the detec- tives at the door and was rescued, after being locked up inside the motor home for over 15 hours. The puppy was given to the care of the Eagle County Animal Shelter, where it was later adopted by a new home. Several of the stolen items from the burglaries were recovered and returned to the original owners. The suspect is now serving time in the Colorado Department of Corrections for an earlier crime. • Missing Person: • On 05/11/04, a 66-year old male was reported missing by his family. A two-day search and rescue was started in the Vail area and in the national forest to the north of Vail. It snowed several inches that night with no signs of the gen- tleman. The search continued into the second day when fortunately, he was found in the east end of the Vail Golf Course. His condition was good and he was taken to the hospital and returned home the following day. • ]far Service: • Two cases investigated by the Detectives Office involved the same 20-year old, male suspect. The first involved a bar establishment serving alcohol to members of a band that had contracted to play at the club. The band was given • free drinks throughout the night and was never asked for any identification. One of the band members was a minor and taking frill advantage of the free drinks. After the concert the minor then drove on South Frontage Road. Once at • the end of the Frontage road, the minor then drove his vehicle up the bike path until he crashed. The minor later told responding officers that he thought the bike path was the on ramp to the Interstate. It was very fortunate that no bik- ers were using the path at the time. Return of a recovered stolen firearm: An officer was able to locate a firearm that had been stolen in 1973. A detective was able to find the descendants of the original owner and return the weapon. • Sexual Assault Case: • A detective was assigned a sexual assault case where the victim gave information about the suspect implicating him in two other crimes that occurred in Vail. The detective coordinates a photo lineup with all of the victims involved, • and the suspect was identified. The police were able to obtain a confession for both crimes. The detective then ob- tained a felony vehicle theft and misdemeanor assault arrest warrant. As a side note, the detective also cleared the • suspect from a false rape report. Vail Ski Pass Case: In April 2004, the Investigations Unit began investigating a ski pass theft case involving Vail Resorts. • The suspect was a subcontracted employee of Vail Resorts working out of the Denver area. The suspect issued 12 • children's ski passes for kids 4 years of age and under, to 12 of his college friends ages 20 to 21. Much time was spent building the foundation for this case and determining if the Eagle County District Attorney's Office would prosecute the case locally. The suspect was later identified and interviewed in Boulder by two detectives. The suspect confessed to the criminal activity and a warrant was later issued for the suspect's arrest. The suspect was arrested on $20,000 bond and was charged by the Eagle County District Attorney's Office with one Count of Theft Series $500 - $15,000 a class 4 Fel- ony, and 12 Counts of Forgery of Tokens, all class 5 Felonies. The case is currently pending in District Court. 1, • COMMUNITY POLICING PROGRAMS YY[' ommunity Policing is a philosophy that reflects one of our most basic premises. That is, to build a system of service delivery through collaboration with the community and civic organi- • zations. It is based on demonstrated needs of the community and overall Town priority. Of- ten, individual officers initiate the process for problem solving a community issue by creating partnerships with community organizations or community residents, providing quality public information and outreach. and measuring the outcome or result of problems. . Some may ask, "What really is the Community Policing Program?" The answer is simple but extensive. It is a composite of many individual initiatives that is in place to make the Town more functional, meet special needs of the community, and is put into service through the Vail Police Department staff working to assure ` that the collaborated efforts of civic organizations and individuals keep the ex- pected goals. Some of the more prominent Community Policing programs are: • In 2004, 16 members of the community graduated from the Vail Citizens' Po- lice Academy. Through seminars, demonstrations and hands-on participation, citizens gain an awareness of what officers can do, and cannot do when enforcing local, state and federal laws. Milli A H(Wi.IM( M Code enforcement officers and patrol officers visit schools and become a strong pres- ence in a learning environment helping kids gain a better respect for themselves and their surroundings. They are taught good decision making skills, how to handle peer pressure and other important life skills. O°, I a 011 1 1 it I =°w 1. 1) )1) 1 ~ It I L 1 Over the past three years, the department's food drive has col- lected tons of food to help the elderly, unemployed, chronically sick and some who are just experiencing tough times in Eagle County. This year 50,000 pounds of food were collected. i - t )a°: l O 1)' 1> 1 i. C 1? i + r l', l 1( ° 1 14 Serial numbers and other identifiers of over 700 skis, snowboards • and bikes were entered into a database in 2004. Recovered or lost gear is then traceable through the database. • h 1 P \ I IMI Increases the presence of patrol and code enforcement on the streets. Bicycle patrol requires additional training, but significantly increases interaction between • officers and citizens. r )I' Ai I I I I A (A W Needy children shopped with officers during the holiday period for toys and clothes for themselves and their families with Vail Municipal Court funds. ilk I a y l,' 1% 1 W- Bicycle and skateboard helmets are donated to ensure safety of our • youth. ib Is 11.1 <t 1; I } I' I a% This summer the top level of our parking structure was converted into a skateboard park as an outlet for a safe alternative hangout. At the end of the summer, the department hosted a barbeque to thank the skaters for their compliance ~aith laws and rules and to promote interaction with officers. t )1' Uniformed personnel serve as waiters and waitresses at a local restaurant to generate over $1,000 for the Colorado Special Olympics. - Consider ~Y Ol!I O1' JAII, c~rltl), Thedepart- "Stay out of JaiV' Card • ment encourages personal responsibility by making more informed decisions after drinking alcohol. The cards have two test strips to measure blood alcohol content. 14 COMMUNITY PROBLEM IDENTIFICATION & . PROBLEM SOLVING STRATEGIES WILDLIFE PRO'T'ECTION ORDINANCE A Town ordinance was passed in August 2002 after bear sightings tri- pled from the year prior. The law is aimed at forcing residents to be more responsible with their trash. In effect year- around, the law states residents can only put their trash out on garbage pickup days from 6:00 am to 7:00 pm. The law • also makes it a violation to leave trash outside, where bears can get to it. There were 212 bear calls in 2004 compared to 268 reported in 2003. • COMMUNITY SURVEYS A new survey form, developed in cooperation with Vail Resorts, was implemented in • 2004. The results are used to determine the level of understanding of crime prevention and the level of fear in the com- munity towards crime and social disorder. This information helps the department identify and prioritize crime problems • and develop solutions. SOCIAL NORMING CAMPAIGN The department has partnered with the CARES Group, Eagle River Youth Coali- tion, local schools and media to develop a collaborative community effort to impact substance abuse patterns among Ea- • gle County youth. Campaign strategies include: extensive research conducted to understand issues faced by youth and their perceptions; a proactive, collective local law enforcement response including party patrols and compliance checks • on liquor establishments; and, delivery of a consistent message about the consequences of risk taking behavior. GRIME PREVENTION WORKSHOPS Community members learn valuable business and residential crime preven- tion topics conducted by Vail Detectives. INTRADO-911 PROGRAM[ The primary purpose of the reverse 911 system is to simultaneously call up to 1,000 S phone numbers per minute notifying them of an emergent message from the local authorities. This information could include evacuation or public safety announcements. TIPS 83 liquor establishments, trained on responsible liquor service, proactively address issues related to overservice of alcohol. LANGUAGE INTERPRETERS Staff from AT&T Language Line offer immediate land-line translation service be- • tween officers, investigators and the public 24 hours a day, seven days a week in a multitude of languages. Additionally, three officers and one volunteer provide Spanish translation service for our Spanish-speaking community. • COMPLIANCE CHECK OPERATIONS In December 2003, the first of a series of countywide checks targeted 48 • liquor stores throughout the county. In 2004, 39 liquor stores were contacted in the county. Law enforcement officials recruited, trained and sent juveniles into liquor stores to buy beer without presenting identification. The checks are part • of the Underage Drinking Grant received from the Colorado Department of Transportation being led by the Vail Police Department, the Eagle River Youth Coalition and CARES Group, Inc. to address the issue of youth illegally obtaining • alcohol from liquor stores. The checks reinforce the message that it is illegal to sell to minors, and liquor store mer- chants will catch heat for non-compliance. Prior to this enforcement action, each establishment received a letter from the Chief informing them of the upcoming compliance check. Even after these measures were undertaken, only 71 % of package liquor stores in the county passed the compliance check in 2003. In 2004, there was significant improvement with 92% of liquor stores passing the compliance check. • PARTY PATROL Another program that has been developed out of the same grant is the county wide effort by law enforcement to conduct party patrols. Information obtained from the Eagle CARES survey and Dr. Woods' RAD Report, indicate that our youth are using drugs and alcohol at a rate higher than average for Colorado or the nation. As a • strategy to help deter the illegal usage of drugs and alcohol by our youth, the Eagle River Youth Coalition has developed a Social Norming Campaign to educate local youth that their perception of what their peers are doing in regards to drug • and alcohol usage is not realistic. 15 • • • • COMMUNITY PROBLEM IDENTIFICATION & • PROBLEM SOLVING STRATEGIES-continued • Local law enforcement have combined forces to develop the Party Patrol. When there is a high likelihood of youth drinking and driving or when parties are held such as homecoming, prom, and graduation, • our youth have displayed a greater likelihood of risk taking behavior. Law enforcement has taken a leadership role in efforts to create positive social norming messages and enforce the liquor laws that hold juveniles and adults responsible • for illegal activity. • t of my ,I 1.0 1; I 111l t A ION A partnership between the Vail Police Department and the Colorado • Restaurant Association was established to provide bar code training to bar and restaurant employees in an effort to pro- vide additional education to employees regarding alcohol related laws, how to deal with intoxicated individuals, over • service, and partnerships with the police. The Vail Police Department also provides TIPS training in concert with this program. • 1.I ( W 'N"1 1 NJ I-NIOR I % 1, S11~ 1%, \ 1( 1._ The Vail Police Department coordinated a memorial service to honor • those who have served in the emergency services field and who made the ultimate sacrifice in their service to the community. The service was held at the Vail Interfaith Chapel in May 2004. • i D ~ + 's I I t k PR i )(.'R -r \I In 2004, 32 volunteers performed 3,158 hours of non-enforcement functions, thus free- ing up department staff to engage in critical problem solving and community policing activities. Volunteer hours worked in 2004 add up to $54,286 in savings to the Town of Vail. Projects accomplished and tasks performed include • translation services, administrative support, special events assignments, development of a youth volunteer program, ski/board/bike registrations and police auction support. • . 1 • Volunteers setting up the 2004 Vail • Police Department Auction • • • • • 16 • CUSTOMER SERVICE SURVEY RESULTS Between February 8, 2004 and January 30, 2005, a total of 1,040 community service surveys were mailed out to indi- vidualswho had come into contact with the Vail Police Department during this time period. 195 surveys were re- turned, which represents a 19% response rate. The purpose of the survey was to develop a process by which the po- lice department could measure the public's perception of how well the Vail Police Department is serving this commu- nity and its visitors. • The surveys have been, and continue to be mailed randomly to victims, witnesses, and offenders, in addition to • drivers and occupants of vehicles. These are the cumulative results of this survey, during the above mentioned time frame. 1. When you first contacted the VPD, either by phone or in person, how friendly was the staff? 60% Very helpful & friendly 33% Helpful and friendly • 5% Okay 1% Somewhat unfriendly/unhelpful • 1% Very unfriendly/unhelpful 2. To what degree did the officer/employee receiving your initial inquiry try to help • you? • 50% Tried very hard to help S 26% Tried hard to help 22% Did what he/she had to do • 2% Did not try at all to help 3. Approximately how long did it take an.officer to arrive at the location of the incident/your location? • 49% Less than six minutes (excellent for emergency) 31% Between six to ten minutes (standard) 20% Over ten minutes (standard for non emergency calls) 4. Did the officer/employee explain what was going to happen with this incident? • 85% Yes 4% No • 11% Does not apply 5. How friendly was the officer/employee? • 56% Extremely friendly 39% Friendly • 3% Didn't notice 2% Unfriendly • 6. To what degree did this incident contribute to your sense of safety and security in the Town of Vail? 34% Very high influence • 38% High influence 23% Neutral • 2% Low influence 3% Very low influence • • 17 • CUSTOMER SERVICE SURVEY RESULTS-continued • 7. How well did the employee meet your expectations in handling your situation in a responsive and sincere manner or concern? 47% Exceeded expectations 31 % Above expectations 19% Met expectations .5% Slightly below expectations 2% Below expectations 8. How effective was the person in handling your call? 47% Exceptionally effective • 44% Very effective 6% Slightly effective • 7% Not very effective 1% Not effective at all • .7% Does not apply • 9. Overall, rate your satisfaction with the service you received. • 61% Extremely satisfied 30% Satisfied • 5% Neutral 4% Extremely dissatisfied 10. If not local, how will this experience contribute to your decision to return to Vail? 60% No effect • 6% I will return based solely on this experience 30% I will return regardless of this experience • 1% 1 will not return based solely on this experience 2% 1 will not return regardless of this experience .6% I will go the speed limit through Vail ar rn ~ .s The Vail Policy Department's policy is to provide each and every employee an opportunity to grow and develop. In fact, it is more than a policy, it is an expectation. Every employee is expected to make well judged decisions and use high-quality judgment. Sometimes we, as an organization, are fortunate to find individuals that are fully trained to fit their job descriptions. However, in most cases, there is the need to customize training to bridge the missing skills. Much of the training is conducted in house at the Vail Police Department, and some is provided by other training programs around the state. Training for sworn personnel includes patrol procedures, criminal and civil law, search and seizure, high risk liability, self-defense, arrest procedures, crime scene investigation, traffic accident investigation, CPR, domestic violence, • drug investigation, leadership, Incident Command System training, winter driving, community policing and technology. Training for code enforcement officers includes community policing, leadership, accident response, winter driving, • CPR, technology and evidence processing. Training for Records personnel includes Colorado Open Records Law, Colorado Records Network Certification, • police records management systems, uniform crime reporting, statistical reporting, community policing, leadership, • police volunteer management, verbal judo and computer applications. Training for communication officers includes community policing, leadership, law enforcement dispatching, emer- gency medical dispatching, CPR, conflict management, Haz Mat response, suicide prevention, technology, mapping • and communications training officer instruction. The following chart shows the number of hours each administrative group and individuals received in 2004. That level of training achieved is significant, but the variances in the hours of training by groups indicate that more effort is required to upgrade the training for some of the staff in 2005. We look forward to reviewing training plans with all administrative heads that will demonstrate that considerable thought goes into one good training plan. We are not looking for numbers, but instead, we are looking for tangible results in the manner that each employee undertakes his • or her work. Training Accomplished in the Year 2004 No. of Employees Hours of 2004 Administration 3 494 • Investigation 5 1,109 Patrol 23 3,527 Code Enforcement 6 204 • Records 6 291 • Communications Center 21 764 l9 • • VAIL POLICE DEPARTMENT ORGANIZATION v. s The Police Department Staff The Office of the Chief of Police Chief Dwight Henninger leads the Vail Police Department • consisting of 61 members: the Chief, two Commanders, five Sergeants, three Detectives, 17 Police Officers, two State- Funded Officers, five Code Enforcement Officers, one Records Manager, four Records Technicians, one Executive • Assistant, one Communications Manager, four Communica- tions Supervisors and 16 Dispatchers. The role of the Chief encompasses internal leadership and • *'v external representation. The Chief articulates a vision of where the department is going in a way that galvanizes the • department in that direction. The Chief is responsible for setting goals and objectives and to see they are accomplished. He also coordinates community relations, problem solving approaches, fiscal management, strategic planning, techno- logical developments and organizational initiatives. The Administrative Services Division of the Vail Police Department includes the Chief of Police, one Administrative Commander, one Operations Commander and one Colorado Police Corps Training Supervisor. • Chief Dwight Henninger 1o • • Vail Police Department Management Team • • • i $vi Left to Right: Administrative Commander Joe Russell, Chief Dwight Henninger, 911 Center Manager Paul Smith, Operations Commander Steve Wright • • The Administrative Division r The Administrative Commander oversees the Records Division which is • comprised of one Records Supervisor, one Executive Assistant and four Records Technicians. • W The Administrator Commander is responsible for the following functions • - I' of the Vail Police Department: Administrative, Professional Standards, Accreditation, Demand Reduction, Grants, Planning and Research, • Auditing, Hiring, Training, Recruiting, Reserve Program, Citizens Police ' Academy, Volunteer Program, Community Emergency Response Team, • - l 4 Animal Control, Court Liaison, Budget and Building Maintenance. Administrative Commander Joe Russell • In 2003 and 2004, the Administrative Commander has been responsible • for developing and implementing several community policing programs including a campaign to address underage drinking in Eagle County. The offshoot of that program has been the development of party patrols which places special • patrol teams in the community when there is a high risk of youth drinking and driving. Compliance Check Operations were also conducted in the county to address the issue of youth illegally obtaining alcohol from liquor stores. • The Administrative Commander is responsible for administering an 1-70 West Regional Training Program, funded by State fees collected from vehicle registrations. The program will help meet the training needs of agencies without • adequate training budgets. • • • • The Operations Division • The Operations Commander is responsible for Patrol, Investigations, I r Code Enforcement, Construction Liaison and Special Events Planning. > - a The division consists of four patrol sergeants, one detective sergeant, • I;r, three detectives, one task force detective, 17 police officers and five code enforcement officers. Patrol officers and code enforcement officers perform a variety of duties including calls for service, routine reports, arrests, criminal investigations, traffic accidents, traffic enforcement, :.F proactive and preventative patrol and general community activities. As with all other divisions in the department, they are trained and empowered to make decisions and participate in activities that support Operations Commander Steve Wxight the principles of community policing. I • Five code enforcement officers who comprise this civilian branch serve on two day-shift teams and are supervised by a patrol sergeant. They are responsible for the education and enforcement of non-criminal municipal codes. They assist with Vail Pass closures in instances of inclement weather or bad traffic accidents. They perform many services that can be accomplished by non-sworn personnel including evidence processing. They participate and initiate a broad range of community relations programs and participate in special events. They are responsible for coordinating and enforcing loading and delivery in both the Village and in Lionshead. And, they staff Checkpoint Charlie. The Investigations Division consists of one detective sergeant and four detectives. The detective sergeant and three detectives are responsible for in-depth investigations of crimes against persons and property. The fourth detective • was assigned in July 2002, to the Eagle County Crimes Task Force, an organization responsible for multijurisdic- tional investigations throughout Eagle County. The task force is a joint effort with the Vail Police Department and • the Eagle County Sheriff s Office and is funded by a Byrne grant from the State of Colorado and the U.S. Depart- ment of Justice. The Investigative • Detectives are plainclothes investigators who gather facts and collect evidence for criminal cases. Some are assigned to interagency tasks to combat specific types of r ~°ime. They examine crime scenes, investigate estab- Zr ow hments or persons to gather facts supporting a com- idainant or an accused, conduct interviews, testify be- 1;)re courts and grand juries and prepare assigned cases I`Or court and charges or responses to charges. i i f ases handled by detectives are typically the result of • g lls initially investigated by patrol officers. Depending upon the complexity or nature of the call, a detective may be called to a crime scene to assist patrol officers. • Detective Sergeant and Detectives In some instances, the detectives will work with the patrol officer rather than assume the case directly. The Investigations and Patrol Divisions work closely together, sharing information as it is learned and solving cases with • great diligence. Detectives also serve as patrol officers when necessary for staffing needs. Crime Scene Investigator (CSI) roles were created in 2003 so CSI officers could collect the evidence on major crime scenes and free up the detectives to conduct interviews and oversee the investigation more efficiently. Two patrol officers were assigned as CSI officers in 2004. • y I _ I the Code Enforcement Team • The Patrol Division ¦ The Operations Commander is responsible for Patrol, Investigations, Code Enforcement and Special Events • Planning. The division consists of four patrol sergeants, one detective sergeant, three detectives, one task force • detective, 17 police officers and five code enforcement officers. Patrol officers and code enforcement officers per- form a variety of duties including calls for service, routine reports, arrests, criminal investigations, traffic accidents, • traffic enforcement, proactive and preventative patrol and general community activities. As with all other divisions in the department, they are trained and empowered to make decisions and participate in activities that support the • principles of community policing. • Five code enforcement officers who comprise this civilian branch serve on two day-shift teams and are supervised by a patrol sergeant. They are responsible for the education and enforcement of non-criminal municipal codes. They • assist with Vail Pass closures in instances of inclement weather or bad traffic accidents. They perform many services that can be accomplished by non-sworn personnel. They participate and initiate a broad range of community rela- tions programs and participate in special events. They are responsible for coordinating and enforcing loading and delivery in both the Village and in Lionshead. And, they staff Checkpoint Charlie. • i F n , 01 4N' • • • The Records Division • The Administrative Commander oversees the Records Division which is comprised of one Records Manager, one Executive Assistant and four Records Technicians. Three Technicians work 30 hours per week, while one works 40 • hours per week. The Executive Assistant performs administrative, budgetary and secretarial functions to maintain department operations. The Records Technicians perform criminal justice records management functions which include classifying crime reports for NIBRS (National Incident-Based Reporting System), coding statistical information into Colorado Crime Information Center (CCIC), and preparing statistical 10 reports for the Colorado Bureau of Investigation and 4 the Federal Bureau of Investigation under very strict • Y,~~. federal and state crime reporting mandates. They re- search and retrieve information for individuals and criminal justice agencies while applying and adminis- tering specific statutory dissemination requirements. They staff the front desk area of the police Depart- ment seven days a week and coordinate Lost and Found functions in collaboration with Vail Resorts • and the Eagle County Sheriffs Office. Administrative Commander and Records Team The Volunteer Team I-hirty-five volunteers enable department staff to engage l in critical problem solving and community policing ac- - k Ilvities. Services provided in 2004 included: translation; ? processing payments to vendors; operation of the Vail , r Police Department Auction of unclaimed items; computer -input of recreational equipment registrations; sales sup-1 port of Vail Police gear at the Vail Farmer's Market; and, Tganization of the Annual Town of Vail Holiday Party. i . N y • Special events support included assignments on New Year's Eve and July 4th; the Annual Peace Officers' Ski Race; the Eagle County Emergency Services Memorial; the • Annual Make a Difference Day; the Rotary Rubber Duck Race; the Fall Skateboard Event; and, the Red Sandstone Elementary School Lockdown Training for Officers. • Citizens' Police Academy The Vail Police Department's Citi-, m* zens' Police Academy ran its fourth yr x ' • session from mid-October through mid-November. Sixteen graduates gained an awareness of what officer, can and cannot do when enforcing ? ' t local, state and federal laws through ; seminars, demonstrations and hands • on participation. To date, over 60 citizens have graduated from four courses held over three years. • 24 • rI • a s The Vail Communications Center Staff Absent: Dispatchers Jennifer Kirkland, Jennifer Mitchell and Amy Domke • • • • The Vail Communications Center • ' The Town of Vail's commitment to public safety starts with its state-of-the- • art consolidated 911 Center, a countywide 800 megahertz radio system and v new 911 phone equipment. The Vail Communications Center is located at • the Vail Police Department and supports twenty-four hour a day operations ' for thirteen public safety agencies including: law enforcement, emergency medical services and fire departments across the county. • Twenty one full-time communications professionals staff the Vail Communi- cations Center which handles on average 600 phone calls and dispatches • over 400 responses a day. These professionals hold national and state certifications in Emergency Medical Dispatch and 9-1-1 call management. • Operational cost for the Center is distributed to all thirteen agencies with the Town of Vail's contribution equaling approximately 38% of the operating budget. A portion of their budget is funded by the County 911 Board with • fees from telephone bills. • 9I i Genter Manager Paul Smith • • • • • • • o a•~~x r: fir. ~x• LAW ENFORCEMENT • ACTIONS AND CRIME 1 r. F' S Q • STATISTICS • 111 11 11 11 Jill 67,443 53,845 52,527 52,923 62,433 • 3,923 3,886 3,586 3,344 3,354 • • 658 650 638 588 559 • Incident report numbers are assigned to calls for service when an officer generates paperwork, does follow-up • investigation on a case or when certain types of calls require an incident report number by department policy. • OFFENSES INCIDENTS REPORTED III II • 2000 2001 2002 2003 2004 Total Arrests 1102 1078 877 994 1028 • 61 86 98 52 50 LarcenN 1heft 669 775 648 542 397 • Ski/Board Thefts"" 119 128 102 61 32 Motor Vehicle Theft 28 24 35 19 10 AssaUlt 89 132 119 81 79 • • Fraud 87 73 1 1 110 DUI 186 184 1: 136 • • 122 1 4• 132 • 265 252 225 • SeXUal • Trespassing 129 163 186 161 84 Trespassing (VelliCtlkll) - 56 113 63 29 Disorderly Conduct 76 115 88 90 65 • Obstructing/Resisting • 43 32 43 39 Protective Custody 146 163 167 188 174 • + Ski and boarcl thefts are included in Larcenj,,Tlieft • + + Prior to Oct 2002, VPD classified Deceptive Use qfSki Facilities as 7heff qfServices: Deceptive Use QfSki Facilities are currently classified as Fraud Impersonation • • • 16 • R Accidents F Reported'; • 0-1 7 2000 - 2004 T _ s! w.+m^ 2000 2001 2002 2003 2004 Total Accidents 658 650 638 588 559 Accidents involving alcohol and/or drugs 22 15 22 19 13 % of Total Accidents Involving Alcohol and/or Drugs 3.4 2.3 3.5 3.2 2.4 • Summary of Activity • and Enforcement Calls For Service by Call Priority: June - December 2005 • Priority 7 2 Priority 6 7373 • • Priority 5 6244 i I • Priority 4 3835 i e Calls For Service • Priority 3 68 • Priority 2 55 • Priority 1 28 . Priority 0 12 • 0 1000 2000 3000 4000 5000 6000 7000 8000 • Different priority levels are set for each call for service that will best determine the needed response from a police • officer. The levels determine whether an officer should respond with lights and sirens immediately or the call can be held for an extended period of time. An example would be a Priority I requiring lights, sirens and immediate response, whereas a Priority 3 requires a normal response without having to run at a high rate of speed. The graphs depicted above and for the next three pages represent activityfrom June through December 2004. The Vail Police Department acquired a new computer aided dispatch and records management system in June 2004 which allows us to more • accurately track our Calls for Service. 17 • Enforcement-continued Summary of Activity and • Calls For Service by Day of Week: June - December 2004 • 3000 2500 3 • 2000 • 1500 Calls For Service • 1000 500 SU MO TU WE TH FR SA • The department's highest call volume occurs between Thursday through Saturday, and from 9:00 am (0900 hrs) and 5:00 pm (1700 hrs), and from 10:00 pm (2200 hrs) and 2:00 am (0200 hrs). Calls For Service by Flour of Day: June - December 2004 • 1200 1000 - 800 - - - - • 600 - - - - - - - - p Calls For Service i 400 - - - - - - - - - - - - - - i 200 - - - - - - - - - - OQ OQ OQ OQ OQ OQ OQ OQ OQ OQ QQ QQ • O ~1 D <O 4i ~O N ~ ,~D ^rp ~O 0`L • • • Summary of Activity and Enforcement-co Incidents by Month: June - December 2004 • 350- 300-"' . 250- 200 P Y t ~ , ~y r`~'iA ~r ~ ~ 4 ' j' ~ Incidents • 'tF~F n i a 150 q „r' I .~,`;a ~y ~ , ~ 100 d C 50-' y Jun Jul Aug Sep Oct Nov Dec Incident report numbers are assigned to calls for service when an officer generates paperwork, does follow-up investigation on a case or when certain types of calls require an incident report number by department policy. Incidents by Day of Week: June - December 2004 350- 300-, € ! 250- • ~ F * ~ 200 nti ® d ~I ~ ~ ~yN~ ~ y~ Inca ents 150-'-i - I ,4 9 g i 100 [.ts .I x,07, ip l~r A k ` t 50- f 4 r SU mo TU WE TH FR SA 29 • Enforcement-continued Summary of Activity and • Top Ten Call Types: June - December 2004 • Bar Checks, 332 • Nbtor Vehicle Accidents, 405 Contacting Persons, 429 _ ¦ Assists • Assists, 2383 ¦ Traffic Stops Suspicious Incidents, 437 ? Parking Problems • Alarms, 648 ? 911 Calls • ¦ Prisoner Processings ¦ Alarms • Prisoner Processings , 821, ¦ Suspicious Incidents • ? Contacting Persons Traffic Stops 1805 ¦ Wor Vehicle Accidents • 911 Calls, 1057 ¦ Bar Checks • Parking Problems, 1268 ;o CRIMINAL ACTIVITY SEXUAL OFFENSES: In 2004, 18 cases of sexual assault were reported, which includes the attempted rape case which was closed after the victim refused to press charges on her ex-boyfriend. Those t 8 cases resulted in seven arrests. This compares to 16 cases reported in 2003. Of the 18 cases, eight of the offenders were acquaintances of the victim, six of the offenders S were strangers to the victim, one was a spouse and one was a relative. The remaining two cases were unfounded. In the cases where the offender and victims were acquaintances, the majority of the sexual offenses occurred either at the victim's residence or the offender's residence. Seven of the offenders were adults. The eighth case involved a juvenile offender who had sexual contact with another juvenile on a school bus. Social services are working with • both sets of parents. Two arrests were made in these cases involving offender and victim acquaintances. Of the six cases where the offenders and victims were strangers, the sexual offenses were committed by adults. Arrests were made in five of the six cases. The victim of the sixth case refused to press charges. In three of the cases resulting in arrests, the victims were juveniles. The one case involving the offender and victim as spouses resulted in no arrest, because the victim refused to cooperate. The case involving the relative as the offender to the victim was reported by the mother of a daughter • who was sexually assaulted by the daughter's father. The mother did not want to press charges. The family is now working with a special advocate. Sexual offenses are traditionally under reported by victims. At the end of the Year 2004, there were two sex offenders registered in Vail. ROBBERY: Only one strong-arm robbery, which involved no weapons other than hands and feet, occurred in 2003 involving one unknown male suspect. In 2004, two cases of robbery were reported. One of the cases was reported by an employee • of a local hotel who stated the suspect entered the hotel, held the victim up at gunpoint and took $278 in cash. The case remains open. The second robbery case involves an adult male offender who kidnapped his ex-girlfriend from a • service station, took her back to her house and robbed her of $1,000 in cash. No arrest was made because the victim refused to cooperate. BURGLARY: • In 2004, there were 50 cases of burglary reported, close in number to the 52 cases reported in 2003. Of those 50 cases, 33 were burglaries of commercial sites, including five at hotels and five at construction sites. A further breakdown shows that 14 of the • commercial burglaries were forced entries and 19 were non-forced entries. There were 17 residential burglaries, six of which were forced entries and 11 non- forced entries.. The department offers vacation security, checks, where a patrol officer will check ~a residential and commercial properties in an owner's absence. Detectives and patrol officers conduct business crime prevention workshops. These are just two measures used by our patrol teams to combat burglaries. . CRIMINAL • FRAUD: In 2004, there were l 10 fraud cases reported, while 150 fraud cases were reported in 2003. This represents nearly a 27% • decline. • It is important to note in 2002, there were 54 fraud cases. The increase in the reported fraud cases in 2003 and 2004 are due to a procedural change by the Colorado Bureau of Investigation (CBI) in the reporting of deceptive use of ski facili- ties. In 2002, this crime was reported under theft of services and in March 2003, CBI dictated that this crime to be re- ported under fraud-impersonation. In March and April 2003, 23 deceptive use of ski facility crimes were reported. Theft and larceny decreased in the first quarter from 2002 and 2003 to reflect the change in statistical reporting to CBI. ASSAULT: Total assaults have dropped steadily over the last four years. In 2001, 132 cases were reported; in 2002, 119 cases were • reported; in 2003, 81 cases were reported; and, in 2004, 79 assault cases were reported. • Total number of assaults includes both aggravated and simple assaults. Aggravated assaults are those involving a weapon or inflicting severe or aggravated bodily injury. In 2003, there were 19 cases of domestic violence resulting in 18 arrests, including 15 males and three females. In 2004, • there were 30 cases of domestic violence. According to victim advocates, only a small percentage of domestic violence is reported. Victims often endure multiple events of battery before making the first call to law enforcement. • THEFT/LARCENY: • Larcenies have decreased steadily over the past five years. There were 397 cases of larceny reported in 2004, while • there were 542 cases of larceny reported in 2003. Of the 397 larcenies reported in 2004, 32 involved theft of skis or snowboards. That is nearly half of ski and snowboard thefts reported in 2003. This may be due to our aggressive ski and snowboard registration program. The most commonly stolen skis by make are Salomon, Rossignol and K2. The most commonly stolen snowboards by make are Burton, Salomon and Rossignol. MOTOR VEHICLE THEFTS: Ten vehicle thefts were reported in 2004, compared to 18 motor vehicle thefts reported in 2003, which represents a 47% decrease from 2003, when 19 motor vehicle thefts were reported. All 10 vehicles were recovered in 2004 compared to 17 vehicles recovered in 2003. The most commonly stolen vehicle in Vail by make in 2003 was the Chevrolet, while in 2004 it was the Ford. According to the National Insurance Crime Bureau, the most commonly stolen vehicle in the U.S. in 2001 was the • Toyota Camry, followed by the Honda Accord and Chevrolet full-size pickups. • ARSON: • In 2004, only one case of Arson was reported. A small fire was reported at a bus waiting area. Upon arrival, the officer observed ambers smoldering from what appeared to have been newspapers and wood. There were no leads, so the case • was closed. • 32 1 1 PROFESSIONAL STANDARDS REVIEW There were 17 professional standard cases assigned in 2004, more commonly known as internal affairs or IA investigations, regarding Vail PD Personnel. The following topics were investigated or reviewed. Additionally, the department investigated and reviewed all use of force incidents and motor vehicle accidents involving employees. Professional Total Internally Externally Disposition Standards Number Generated Generated Category Prisoner 1 1 Exonerated Processing Evidence 1 1 Documented Verbal Handling Counseling Issuance of 1 1 Exonerated Parking Ticket • False Arrest 1 1 Exonerated Rudeness 3 3 1 Exonerated 1 Unfounded 1 Verbal Counseling, Excessive 3 3 1 Exonerated Force 1 Unfounded 1 Ongoing Traffic Com- 1 1 Documented Verbal plaint Counseling Expired 1 1 Documented Verbal Intoxilizer Counseling Certification Total 12 2 10 5 Exonerated 2 Unfounded 1 Verbal Counseling 3 Documented Verbal Counseling 1 Ongoing Traffic 5 5 1 Not Preventable Accidents 4 Preventable-Verbal Counseling Use of Force 27 27 27 Within Policy Reports 6 Were from • wildlife being put down) 33 d ' 1 s~ -L- y.' 1` . F' at { QUAR ° z e r tea? 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T. - r .y,L. _ 4-7 ,r-='$- i~ ~~r.,, ~'=c:__ ,~'a.:~' -_-:b r:rri,K-f-'ti"~i.: 1:.~•~,?.~... °.<.:`c_xa- .a.... -r-'..:i'"~k -,.t. :-t ca,^ .r `"r -Y -u%-:. - s.'S..,w_L°s._ -dom.. .-<.,< c- ry•+..,~3+.i :,1: „ems ~ ~^:;a~ ~.i-~`"".~r:.~^-n '•-'N.L_- ~ <'`7, N~ ~x..'.`+:°~sY -.''2 ~;'A _.5=ci`..__~+~ - 'is-•~-.,~'.-` - - ;'~y-~"+i;'~'~- '"N ~..5. .ti ^a,- 'cis ~ y',?{~~ ..S• ~'F-.•t t-. l;s~ . tti`C.; '^,p:>. `.`t`>~ ~-C,.x:.1i'>' - - -"~~.';~-5'.•^,•~. iY~,•:!?ti 1 ~C LIFTHOUSE,__...._ •$-''c f ..Y' `fir ..x~ ;y - v! ODGE L _ lta L i E r s G. r uy A R K I N G ST. U C •,a q"`s' ' . _ J UkiV'RY LL - itR Ms y,~,~~ - - j 6+t ' ~'~J•i.} ~r~ i,. ,y - Y ~ ~ K.~-... "BSc: - 1 LIONSFIEAD~ l:- FAZIO COURSE :CENTER.,,. :4.,e x4..':12 =i :tz FF S Gc F CLUB " .b. ' .``A~ ~ L` s ...,-S:r `~Pc~ 4~~Si~'~R-~, .E,~,4 s ~~ta. '>>c~'l A'' .i ,yi p• , KPa 1- __El:~~,_ / _,_~t`"'`,e 1`•l 5'f \i~~4 E y / ' LIFT R N FREEI,k~(PRESS e = „ ku n I G6ND0 1,A r, t m.• NEW SKIS N w~ LION SQUARE BRIDGE N r L.oDmE Ail THE RITZ-CARLTON® MAP IS NOT TO SCALE TWO ELK RESTAURANT BACHELOR GULCH VAIL MOUNTAIN THE DEVELOPER Vail Resorts Development Company is the real estate planning, development, construction, retail leasing V A I L R E S O R T S - and management subsidiary of Vail Resorts, Inc., the premier resort owner/operator in North America, DEVELOPMENT COMPANY including the Vail & Beaver Creek ski areas. With over four decades of experience gained through creating an impressive list of successful private clubs and resort communities, Vail Resorts Development Company is a clear leader in the resort development industry. Projects in various stages of planning and development exist in Arrowhead, Avon, Bachelor Gulch, Beaver Creek, Breckenridge, Keystone, Vail and Wolcott, Colorado and in Jackson, Wyoming. The incomparable location of a residence at The Arrabelle will provide owners and their guests the convenience of simply walking out of the lobby to enjoy ice skating with { children or grandchildren, purchase lift tickets and ° z jump on the Eagle, Bahn Gondola, or take the kids y. I to ski school -only steps away. Luxuriate in the hotel's Avanyu Spa for a day of pampering without - r stepping outside. Afterwards, stroll to the .y restaurants, shops and galleries f ' that are such an important part of a Vail Square. f, - Care has been taken to design floor plans, finishes and amenities to maximize the experience of living only steps from the Eagle i Bahn Gondola. Thoughtful floor plans, luxurious finishes, plus incredible hotel services and amenities have been combined to create r _ unforgettable experiences that owners and their guests at The Arrabelle will be able to enjoy, time and again. M l r ~ . y y, 4 v~l~ ARRABE,LLE AT VAIL SQuq~ f., , A LUXURY ROCKRESORT'm HOTEL M e,. ry u M~r ate-- 1 _ l k y qn' 4 I LEGENDARY SERVICE... TIMELESS ELEGANCE ocated at the heart of Vail Square, the hotel vvTithin The Arrabelle will be owricd and operated by IZockResorts. O\ti,ners L of a residence or penthouse within The Arrabelle will have the extraordinary benefit of the same first-class hotel - services and amenities that are offered to hotel guests during a stay at any luxury RockResort. RockResorts manages such prestigious luxury hotels as The Equinox & Spa in Manchester Village, VT: The Cheeca Lodge Spa in Islamorada, FL: La Posada in Santa Fe, and The Lodge at Rancho Mirage, near Palm Springs. The other RockResorts Hotel in Vail - The Lodge at Vail - was recognized in 2004 as one of the highest rated ski resort hotels in North America. A R ockResorts will showcase its legendary personalized service at The Arrabelle and provide distinctive, a Yom,~. richly-appointed accommodations that embrace the ambiance and style of the A~ grand resorts of Europe. owners and r~ c• their guests will be offered inspired cuisine along with 24-hour room service, a handsomely appointed Avanyu Spa, and every first-class amenity that would ;l be expected by guests staying at the tjIl Ir71, . I = ; world's finest luxury hotels. And when extra guests are expected, II the elegance and comfort of the ht I~!. ri ~i, " RockResorts' hotel accommodations are 77 conveniently close by. I I , . (J 1 S:~ , 1 I >rp, ti , y - i a, , ROCKRESORTS® au The Difference Is Le enda ~o'//i ~ 3~~u,~3~z»• Via. ~ i www.rockresorts.com SHEAD * * - VA11. VAIL -THE #I SKI RESORT 0rq Qu,44 IN NORTH AMERICA... JUST STEPS AWAY! r;. s The location of Vail Square will never be duplicated - offering convenient access to all of Vail's 5,289 acres of mountain terrain! Your stay at The Arrabelle, summer or winter, provides recreation right outside your door.' • • • • ° • • • - - - • • - • Owners at The Arrabelle will also have • • • • • • • - - <C F.v a special opportunity for membership I at the private Red Sky Golf Club T : . ' ° ~ n • • • ~'7~~ • • • - featuring two award-winning golf • -c: courses designed by Tom Fazio and . • . • _ t` Greg Norman. Among many cultural activities, owners • • can enjoy the world-class Bravo. Vail valley Music Festival with concerts at• • • - - both the Ford Amphitheater and the stunning Vilar Center in Beaver Creek. • • i i i t~ i JUST STEPS FROM VAI L'S EAGLE BA`H lwD0LA Y c .I yy p Tr I~ a 4 4 k - I IM, 17 I ilk- LL, it i II - .1 - I ~I ~ i ~ ~ ~ - ~ ~ ~ ~ ~ d d~ ~ ~ ~ ,..~n ~ J~~ I\_ ~ ~ ~L4_ Ills ~ - I ~ ~ ~ L _ ~ ~ l ~l~i _ ~,,,rRUAr+rmrm D - rill ~ _ - b ; • ; J BUJ ''r j~:, I r'r~ ~~~1 ~ d I ~ ~yt%? ~ I~ ~y~"~ ` 1• I ~,T~,i I ~ 1 ~ f~! ,1~~t~• ~ ~'i ~ i~~ y ~ t .L. i:~ ~ L ~ ' l ~ ~ I ~ ~ , s. ~ ..w i . ~ j ' I h' _ , .~-1 r~ y r r,i • YI _ I I iki" I IN It4jr ROD UCING J ((CT M AAT-VAIL SQUARE he memorable old World architecture and European lifestyle were an inspiration when soldiers of the 10th Mountain T Division returned from Europe to establish ski resorts in North America. in Colorado the result was Vail - a resort that has been consistently recognized as the # 1 ski resort in North America. Evoking the romance and charm of this alpine heritage, Vail has grown from humble beginnings in 1962 a to become a sophisticated and high-energy resort that is renowned throughout the world. The founders of Vail saw their dream of a quaint, European-inspired pedestrian village become reality. Todav. I redevelopment plans for a New Vail will continue to honor the Bavarian roots that have made Vail such a beloved resort for over 40 years. An array of lively activities and remarkable shopping and - ~dining opportunities will allow visitors to experience the allure of The Arrabelle at Vail Square. r ~VZA13ELLE AT VAIL S A Q J* a w.:~ ~ - - nspired by the memorable architecture of Europe's grand resorts, The Arrabelle at Vail Square evokes the romance and I ch rm f V - a o ails own alpine heritage along with Old World elegance and se.r~ rce. Approxrmately see enry dist~nctrve, privately owned residences and penthouses are being offered above quaint shops, a luxurious Avanyu Spa and courtyard cafes that surround an enchanting town square and winter ice rink. The Arrabelle will also be home to a prestigious RockResort Hotel. And it's all just steps fror>> Vail~s Eagle 13ahn C;ondola. Impressive archways will entice visitors into a sunny 1 central courtyard designed to evoke the charm of the European lifestyle. Take time to leisurely stroll a scenic ,F°»„~~ } pedestrian street made memorable with cart vendors and a bubbling fountain. Stop to enjoy the quaint music 'a~,,,'~ ~r .o ~ of the Vail Square Glockenspiel or spirited entertainment MG,. i°k i z ~i~ at the outdoor plaza. Sip hot chocolate around an open ` k s „ JX~ r 4 ~ r fire after ice skatin on the outdoor rink. Sim 1 ut ~ s enjoy Vail Square., every seasc~ri of Ih( year. ~3R_`' ~ ,~R`` ~ ~ ~ ~.r ~I ~ Rt' fi~ ~ 'r s 4 u ~ ~ ~ ~t 4: g~,g ~ 7(~jl~~ . ~ 1 i ~ I ~eW- f ~r ~ d ~ f' 1 `~tiT I y ~ A a ~ 17 l `rte f. _ ~ 1 , btu r j L .PB'~: 1 ,~-~~j"y ! ~ • r ` w ' y..r, ',k, ~ `~Z ~ z/:: `.a1 ` (gg,- ~ r 111r~~! t , ty~_r ,,,'ii~•''~ t 311 _ ~ I Affil' _ C!(II ` H f.~ _ _ .1. - ez - _ _ - X~a~ - - So- - ~ _ - y t a l EUROPEAN ELEGANCE UNPARALLELED LOCATION proximately seventy residences are being offered - ranging in size from 1,600 to 8,200 square A feet. residence or A penthouse at The Arrabelle will offer a once-in-a-lifetime opportunity to own a well-appointed resort home in one of the most desirable locations at the base of Vail Mountain. Wa Y uy. s.~ - _ x,t~...s. i _ ~ 'i° ~ y .rID"~:' n,. i .~+as`x" '.~'-Q ~ r~'_ r{6 - _ 1~ 74, i _..r , ~ ~u i. ~ 3' `i " -ram s f .i:Ciw~i. -~~s` ~ 4-ah~~;r~i%;. i~J3~tac'~`,ea7+.. is aEINERAL -FEATURES - KITCHEN: Inferior doors 7 O" tall sorted knotty aldei -2 panel •`'Luxur;y kitchen with top of tJ~e lirje appliance package refrigerator; Main 'entry dons T-O tall;: stained knotty alder 3 panel dual fuel range (gas=co6kfop7e}ectnc convection oven) ri3icrowave; • Hand for ed iron door hardware - g dishwF0sl?ei till yn srainless stoel`fu •'Coffered ceilings with crown molding accents in living rgorn • Hardwood IenQfty aldei cab~netry;wttl -two finish aptions aild Arid dining room in residences decgt atye drawer dulls • Timbered vaulted ceilings-in penthouses : •::Double basin; -asr'lrori apron fiant kitchen`sink tall,-stained knotty alder baseboards in all common areas: and + Polished chrome tradifiona}.design faucet with se arafc uil out`s ra . bedrooms and 4 wide :stained knotty-alder casings at all doois +'Foui`:d}fifererrt q bons of natural stone sla b kitch p en co nt rr =s"and ' u op and windows backsplash •-Painted hand troweled wai}s andcetlings with, radius corners -2 gas fireplace in-ifving.room with raised store hearth 1NlpS.T>~R B=ATH=ROO S • Low'E, double pane -clad.6, for and;pine interior windows- - Und&-mount sink under_rnount cast ?on soaking tub with )jol lied,: , wfth- screens • Acoustical insulation in all. walls end ceilings c-irome fittings • I hi ee -options of nsturai stone lath finishes. N, tur at stone s}ab •'Randorn-width hbrclwood floors in, the entry kitchen, ' counteitops., natural stone file.floor,.shower, walls shower fl©oi dining room :and living room with two options.of stain color _ and shower bench AlLoptions have decorative stone--ti he otrrents 12" x,12" tile floors in laundry room _ • - - , 'yin bath' floor. _ Steam shower BEDROOMS'. - •,wood cabinetry with decorative drawer pulls, Twp,fihtsh options • 100% wool carpet in all bedrooms • European-style, frameless glass shower enclosure Coffered ceilings with stained hardwood-crown molding accents in master bedroom = ; y_ u' 1- i9~ - p Z n N - '~s 11; "~~s"" r~4 t 4 hA• : lil, c =7 I* n ~ 1h _ x Y s LIE, , s AT RIBS': J _1F ATH.S: ADDITIONAL SECONDARY B _Uitreous chlria surface mounted sink - Individually contiolied multrzone, forced air heating%cooling system Cast: iron, three will alcove tub-or shower stall with'fraimeless 8 o tall sl?ding glass doors provide access to_extertol' decks Loc o-st lass enclosure. Polished c7irome fifths Gas hook u[~ or owner p~'ovided-barbecue &I on deck pcan yleg g. - Natural stone. tile-count floor, and tub/shower. surround - Cable. tile- Sion aid Cat;S (data-grade) multi le telephone .ifne system - Wood cabineu_y with decorative. pulls:,,fwo finish options • > nelgy ~fficier~t and water saving washer and:,diyer., • :Chrome shower .curtain rod for owner-provided shower curtain UPGRADES - POW:DER,..ROOM: By Change .Grdel . Decorative, surface-mownbasin. Faucet showerhead and controls in polished-chrome finlsla:: o- Nataral stone slab coLintertops _two options--of natural stonetlle - floor;' some:.units-have shovueT:stalls . with natural: stone walls, floors and _ bench. All options _I ive decorative stone tile` elements In lath floor • Wood.: cabinetry with decorative pulls..:~vo finish options Frameless, European; style -glass shover enclosure- _ (where showers are -included) STOCK PHOTOS-ARE. PROVIDED FOR ILLUSTRATIVE AND MARKETING PURPOSES ONLY AND.DO.NOT REFLECT_;'ACT.UAL. AR RA BELLE FINISHES AND SHOULD NOT BE RELIED UPON AS.:A 8A515 EOR,PURCHASING. 1-2/10/04. OBTAIN THE PROPERTY REPORT REQUIRED BY FEDERAL LAW-AND BREAD IT BEFORE SIGNING ANYTHING. No FEDERAL AGENCY HAS JUDGED TH E'.M ER ITS -OR `VALUE :I F".,ANY, OF THIS PROPERTY. STANDARD FEATURES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND DEVELOPER.M` IY REP4ACL ANY CHANGED FEATURES WITH FEATURES OF SIMILAR QUALITY, OESIGN,OR-MATERIALS, PLANS AND INFORMATION PRESENTED HERE ARE-PROPOSED-'AND SUBJECT.T,O 'MODIFICATION OR ELI'MI.NATION BY';THE DEVELOPER WITHOUT NOTICE. ALL PLANS AND INFORMATJAN- ARE_SUBJECT. TO GOVERNMENTAL APPROVALS. DESIGNATED TRADEMARKS ARE.THE PROPERTY-OF VAIL TRAD EMA RKS,: INC.-(D 2004 VAIL RESORTS DEVELOPMENT COMPANY- n. ys® .77 IW h i v . u \ ~ SL y I t-~ - SQUARE AT VAIL ' ~ - 1 O a S As A6 SQUARE i l t' _ FOR IN'FORI~IATIQN, V_tSIT _SLVWW.TREARRABELLE OR SfP BYOUI~ PREVIEW CENTER'BETWEEN TH'E ~AtKI110 S`7~2UCI URE AIVO-SHE: ONDOLf 24 -5 • - - I.N ;THE -PROP.ERTV RE. BOR7REQUI R.ED BY .FEDERAL:LA4V ANp:REA IT.BEFORE-SIGNING,ANVTHING' NO FEDERAL AGENCY-HAS' 9 - - -..JUDGED-TKfE MERITS 9R Vq CUE IF ArIY';:OF THISPROPE RTY.: J4 RT L,ST=f END-ERINGS AND STOCK_PFiOT05_AR'E PROVIDED_FOR ILLUSTRATIVE. _ -:PIyD tv1A, RKETIf~G'p(JR P9SE5':ONty AN.?: 5y0ULD-N[3Y IED.UPON AS A BASIS FO L7RC HASIN 1 GE~'`'ELEM 'f --S U -;Tf5. Ct1ATVGE OF1' lYE FINEM NTYJITHOU.T'NOTiC , E T'A~IV'DA O': F H IN.IS ES RE S B - - - -R A U JECY TO CHANGE WITHOUT NOTICE -AND DEV ELOPE RJMAY ' - ,R EPf~AGE;ANY.CHAN_G`Ep FEA'TIFR'ES VJITFI Sff:11tAR QUALITY bE51GNMATERIALS,'VERI'FY'/a LL AN DETAILS BEFOR-E PU RCH ASI'IVG .:P_Iy4N5'AND "INFORM AY{ON..iPRESENTED HER E:ARE PROPOSEp AND: .SU BJ EGT'TO-FLODI FICATION-OR ELIMINATION~6Y" THE'~OEVELOPER" - - Si - AItU I'KAIJtMHK'KJ'HKt IHt'- _ La: - ur~N E-ALH0USlNG PptOPE RTY'OF VA IL TRADEMI?. FiKS .[NC 12/2004Y VAIL~RESORTS, DEVELO P.fv1ENT_COM PANYVV _ e - e , © as e AN" pr * Ln S'~'+Ei A "A 41 41 he Arrabelle offers a glorious opportunity to live the ultimate alpine lifestyle in Vail. A residence at The Arrabelle will allow you the romance of strolling hand-in-hand with a loved one down a quaint street of interesting shops, lingering over the exquisite tastes and smells of an extraordinary dinner at your favorite sidewalk cafe located just around the corner; making memories with your family while sharing the -warmth and laughter of a mountaintop picnic, or gazing up at the stars above the ' Ford Amphitheater while listening to a Bravol Vail Valley Music Festival concert by the New York Philharmonic. 9MAGBNE THUS REMARKABLE LIFE. IT CAN BE YOURS AT THE ARRABELLE AT VAIL SQUARE. pM 4V 5 E.A&L 13A#IIV V g ~v;{'~'~ d t ~~I p~ e 3 .1 ..rrii The designers of the residences and penthouses at The Arrabelle at Vail Square have creatively blended the memories of a superb European vacation experience with an unequaled, upscale Vail residential offering. Because of its location at the heart of Vail Square, owners and their guests will be a short stroll from the handsomely appointed Avanyu Spa and Fitness Center, charming cafes, the Vail Square winter ice rink and summer plaza, ski school and skier services, as well as shopping and dining in a quaint pedestrian village. ~ w . r C3 ~k .ftr M 'r I ~ ` ~,4_~II1~1~C(!-~.~IILbi ~ Sal.. ~ ~ - ~ i I ~ IMA y - A -2`.W~. ~ T 32ri ryl _ .ten ^Y 1 - , _ _ 1'.,,. .a~, ~~~s- ~ t ~ a4"2:.;~ z-°c z „~-a,.;-- s r'- : - ...z~,? 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I : gine walking through .seven foot tall knotty; alder doors into an expansive living room featuring- t[aditional touches such R ° ~"as randor-nwidth- hardwood floors; " hand - r troweled walls an coffered ceilings with ~ crown molding ira the residences, or timbered vau[ted ceilings rn-the f?;enthouses. _ rw , f . -k. 41`;'k 44 1 03 N 1 Mile and-an-apron e , e e _ y OFFERING TWO TO SIX BEDROOMS. access will provide contemporary convenience to is rnagrnfi-cemff~esi WeMigi-o-p-p-off-UrTily. LOFESTYLE NEEDS _ t:• -.i' -.~°ti- i =c 1 'eY:, _ +co t 's-^':? r. _.rr +..r"'" e.._. _ -$s ?S'~- : ~ c. _ ~a -~r~ _f__ ~.'..C.. -~rv t -«w,., '>,i ~ ;rib. ~ ,'3•.^e ;t -r" L 4'~ ...s~°~- <;x ~xa--....~ ,.r - :.'~'....~-x`~r~- ~-~..,,.a,..e :.g-$~'G". a.. t.~ _ ~ - W ~ w `s":r~ r-:~n'~ -w.`•.-. ,-,;ea-, - "t`k'c•z~ .?ai > ~..,,4`v'.nc~°. ..S z f.~:*.'~,:;. .._,,2 •.~sr. ...-stir.,.,- ~ 'a,= a.cR - - v,;- i?.; M. ~.~.x~.-'rra_.yx-. '~r•• 1~r.. 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Each residence floor plan features a deck that either overlooks festive scenes in Vail Square below or captures the drama of the surrounding Rocky Mountain views. The generously-sized master bathroom will become a private retreat with a soaking tub, steam shower, and elegant natural stone and wood finishes. All residences offer high-quality, 100% wool carpet, hardwood and tile flooring throughout. Also, an individually-controlled, multi- zone forced air heating/cooling system will provide year-round comfort. - he ,interior finish. appointments .for the res~:dences and penthouses within.. The Arrabelle have been- chosen to complement the rich ansumptuous- European-style of the hotel interiors-. Imagine walking through seven - foot tall `knotty alder. doors into an expansive living room featuring traditional touches such as random width hardwood floors., hand r Fill i -=3 1 ~.d fri~LPOlorl eP~llc ~vi7 i r~fforo~ ~P1 .IrirCC NA1/t.Ii li1VU vv U11J . A! I" Vviil,I l,l.A L.L.titt vv.,i,ii i. crown molding in the residences, or timbered vaulted ceilings In:the penthouses. 1 , N I zc- fter a day on the slopes, gather for cozy, A,conversation around an impressive _ . fireplace with a raised stone hearth while a toast fire warms the toes. The gourmet kitchen is --perfect for-ease-6f entertaining ~-for-either-large__ parties catered by a hotel chef or casual family APPROXIMATELY 70 RESIDENCES dinners - featuring top-of-the-line appliances, OVER 30 DIFFERENT F.LOOR _.P LAJWS__RA__N_G_9_N.Q _1.N_ -S I Z E, F R O_.M_ natural stone countertops, knotty alder cabinetry, 6 SQUARE FEET and an apron-front sink. High-speed Internet: OFFERING TO ' MEET YOUR FAMBLY9S to this magnificent residential opportunity. LIFESTYLE NEEDS ~ • r • ' ~ ¦ ~ • • • ~ r~ i TO LIONSHEAD PARKING STRUCTURE - - "~""'°°~~r.r„ Vail Exit € 176 LANDMARK ,r,a=a~,~~~ s. ~ a A ` ~ E ''°"tip ~ . ~ llNFf WE., ~ ' r CONCERT I g F West Vail Exit ,.r" ~FA~~;r , - 173 90 ' q,,,,,,~, HALL s , S ® ~ ~ i PLAZA , , f{ ~ LIFTHOUSE ~ ' ~ r 1 LODGE _ ,mm- . _ Ea le Bahn Gondola S ~ ~ ~ yy~ x 9 _ . a4 ~ - ~ ~ EN r~ rl p r / _ `i ij LUXURY HOTEL i I r ..f' ~ _ _ - I AND _ ! •1 ~ ...a,. R , ESIDENCES MONTANEROS '~1 ~ ~ ' ~ o ~ „ i i.. ~ - , i i o i ~ D~ 1- _._,--r - f a ._3 r i LIONSHEAD ~ ' +b a{ _ - I f__ ;o CENTER ~ ~ ~ ~ v ~r . ; I_J ~ ~ T.. / ;3~;, ~ SQUARE v~<. NORTH ,~.r- ~ I AIL MARRIOTT ,.~~~y_ ~lk -'-'tit J ~~a., MOUNTAIN RESOR _ y & SPA ~s F,,: ~ ~~G;; ~ ~ ~ 4 - f~ 4 rA~Ri , 1 1 j~ i ~ l - _ ' PARKIN G ~ RAGE ~ ~ . r.. T~ L 1 FT 8 '`w~• ll~ N-'~ R~A C E ~ BORN r, r`%~'~;.... ~ I r. 7 t k,~, FREE ~r~~. n 'rl, - y i~~~ ~ ~ i EXPRESS { ~AGLE i ~ ~ ~ ~ ~ ~ I . 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