HomeMy WebLinkAbout2009-07-21 Agenda and Support Documentation Town Council Evening Session
VAIL TOWN COUNCIL
EVENING SESSION AGENDA
7 m *Vk"
VAIL TOWN COUNCIL CHAMBERS
75 S. Frontage Road W.
Vail, CO 81657
6:00 P.M., JULY 21, 2009
NOTE: Times of items are approximate, subject to change, and cannot
be relied upon to determine at what time Council will consider
an item.
Public comments on work session item may be solicited by the
Town Council
1. ITEM/TOPIC: Citizen Participation. (15 min.)
PRESENTER(S): Public
2. ITEM/TOPIC: Town Manager's Report.
1. LionsHead Parking Structure Agreement (letter attached).
2. Timber Ridge Update.
3. Village Camera Installation Update. (15 min.)
PRESENTER(S): Stan Zemler
3. ITEM/TOPIC: Presentation of lodging reservation activity during ski season
2008/09 compared to 2007/08, as well lodging reservation activity for
summer 2009 and a preview of market forces affecting travel during the
2009 summer season and beyond. (30 min.)
PRESENTER(S): Ralf Garrison of Mountain Travel Research Program
ACTION REQUESTED OF COUNCIL: Listen to the presentation, ask
questions and provide direction for follow up reports.
BACKGROUND: The Economic Development Office has contracted for
reports outlining reservation activity in Vail year-round and compared to
other mountain destinations which will be presented, as well as a brief
overview of market forces affecting travel during the 2009 summer season
and beyond. This presentation is attached under separate cover.
STAFF RECOMMENDATION: Listen to the presentation, ask questions and
provide direction for follow up reports.
4. ITEM/TOPIC: A request for the determination that an exclusive ski
concierge for guests is a similar use to a"Lodge Accessory Use" and
"Personal Service" pursuant to Section 12-3-4, Determination of Similar Use,
Vail Town Code, to allow for a"Lodge Accessory Use/Personal Service" on
the second floor within the Commercial Core I District, located at 227 Wall
Street/Part of Lots B& C, Block 5C, Vail Village First Filing. (30 min.)
7iz uzoo9
PRESENTER(S): Warren Campbell / TJ Brink / Jack Hunn
ACTION REQUESTED OF COUNCIL: The Town Council shall approve or
deny the request that the proposed use is similar to other listed permited
uses within the Commercial Core I district pursuant to Section 12-3-4,
Determination of Similar Use, Vail Town Code.
BACKGROUND: The applicant is requesting the Town Council to make a
determination that the location of an exclusive ski concierge "Personal
Service" accessory to a"Lodge", be found to be a permitted use on the
second floor of the "Hong Kong Cafe" building. The applicant believes their
proposed use is accessory to a Lodge and a Personal Service to their
guests.
STAFF RECOMMENDATION: The Communtiy Development Department
recommends that the Town Council makes the determination that the
proposed exclusive ski concierge use is similar to a listed permitted use on
the second floor within the Commercial Core I district (Lodge/Personal
Service), pursuant to Section 12-3-4, Determination of Similar Use, Vail
Town Code. Please refer to the staff inemorandum to the Vail Town
Council, dated July 21, 2009, for additional information and a more detailed
analysis of the request.
5. ITEM/TOPIC: Adjournment. (7:30 p.m.)
NOTE UPCOMING MEETING START TIMES BELOW:
(ALL TIMES ARE APPROXIMATE AND SUBJECT OT CHANGE)
THE NEXT VAIL TOWN COUNCIL REGULAR EVENING SESSION WILL
BEGIN AT 6:00 P.M., TUESDAY, AUGUST 4, IN THE VAIL TOWN
COUNCIL CHAMBERS.
7i2 u2oo9
. ~ VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: July 21, 2009
ITEM/TOPIC: Town Manager's Report.
1. LionsHead Parking Structure Agreement (letter attached).
2. Timber Ridge Update.
3. Village Camera Installation Update.
PRESENTER(S): Stan Zemler
ATTAC H M E NTS :
OHP 1 Letter
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~ HAYES, PHILLIPS, HOFFMANN & CARBERRY, P.C.
1350 Seventeenth Street, Suite 450
Denver, Colaxado 80202-1576
Telephone: (303) 825-6444
Faesimile: (303) $25-1269
Corey Y. Hoffmann Fait•play Office Hilary M. Graham
Kendra L. Carberiy 675 Main Street Charissa A. Eclckout
3efferson H. Paeker P.O. Box 1046 Elizabeth C. Gross
Faiiplay, CO 80440 Cristina E. DiMaria
Of Counsel Telepiione: (3I9) 836-9005
7ohn E. Hayes Facsimi[e; (719) 836-9010
Herbert C. Pliillips
3uly 15, 2009
Mark Masinter
Open Hospitality Patiners
2525 McKinnon Street, Suite 750
Dallas, TX 75201
VIA FACSIMILE: (214) 750-0060
Re; Lianshead Parking Structure
Dear Mark;
As you know, I represent the Town of Vail. Yoiu• attorney, Steve Kaplan, has authoz•ized
me to send this letter dii•ectly to yau, with a copy to him. This leiter conceins the agi•eement
betuTeen the Town and OHP Vail One, LLC ("OHP"), dated October 16, 2007 ("DIA") and the
developrnent of the Lionshead Parking Structure propetty. 'i
The DIA has now expired by its terms. However, the Town Council has authorized me to
present the attached option agreement to you for your consideration. The option agreement
pravides OHP with an exclusive op#ian to develop the property, at a cost af one hundred
thousand dollars ($100,000) per six-month option pexiod.
The Town's offer is valid far fourteen (14) days fi•om the date of this letter. Please
respond to the Town's offer in writing prior to that time.
If you have any questions ar need additional infoi•mation, please feel free to eontact me.
Very tiuly yours,
I
Kendra L. Carberry ~
klcarberrv@hphclaw,com '
c: Matt Mire, Town Attorney '
Stephen H. Kaplan, Esq.
T/15/09
7/2 l/2009 4 U~E~J'A1LWLC~lf~iS1NTER-LD2. DOE` I
2-1-1 '
i
DEVELOPMENT OPTION AGREEMENT
THIS DEVELOPMENT OPTION AGREEMENT ("Agreement") is entered inta by and
between the TOWN OF VAIL, COLORADO, a Colorado home rule town, with offices at 75
South Frantage Road, Vail, Colorado 81657 (the "Town") and OHP VAIL ONE, LLC, a limited
iiability connpany organized under the Iaws af the State af Delaware ("Developer"), located at
2525 McKinnon Street, Suite 750, Dallas, Texas 75201 (each individually a"Paity" and
collectively "the 1'ailies"). I
WHEREAS, the Tawn and Developer enterred into a Development Improvement Agreement dated October 16, 2007 ("DIA"), setting foith the z•ights and abligations of the Paities
with respect to the redeveloprnent of approximately 6.6 aci•es of real property owned by the
Town and legally described in Exliibit A, attached hereto and incorporated herein by this
reference (the "Site"), which cansists of the Lionshead Parking Structure and an unirnproved ~
chaYter bus parking lot Iocated at 395 South Frontage Road, Vail, Calorado 81657.
WHEREAS, the DIA expired by its terms an June 17, 2009;
WHEREAS, though the DIA is no longer in effect, the Town desires ta provide
Developer with an exelusive aption to deveiop the Site under the tei7ns and conditions of this
Agreement.
NOW, THEREFORE, in considera#ion of the covenants and agreements of the Parties as
hereinafter set foith, and for good and vaIuable consideration, the receipt and adequacy of whieh
are hereby acknowledged by each Paity hareto, tne Parties agree as follaws:
1. Definitions. For putposes of this Agreement, the following terms shall have the
following meanings:
"Project Plan" rneans the schematic, architecturai intemal and external layouts of
the Site, which may include architectui•al coneepts, defined and arehitectural uses,
massing, a valet parking program and rnavement of people, but shall not include
architectural details including colors, materials or other similar architectural ar design
specifics.
"Public Impravements" means and includes roadways, sidewalks, parking and ,
drainage facilities. ~
2. DIA. The Pat-ties aclcnowIedge and agree that the DTA expired by its teims on '
June 17, 2009, and is no longer in effect. The Parfies fuilker aclcnowledge that the Town was, at
ail times, in compliance with the DIA and that thex•e aze no autstanding claims or issues related to
the DIA.
3. Term. This Agreement sha11 commence on August 1, 2009 and terminate on
January 31, 2010, unless extended by mutual agreement of the Pat-ties.
1 711512009
I
Q: IUSE'RS1 VAfL41GRlQH1' QPTION-I.D(1C i
7/2l/2009 ~
?_1_Z I
4. Option to Deveiop Site. ,
a. During the tez•m of this Agteement, the Tawn hereby grants Developer an
exclusive option to develop the Site, subject to the terms af this Agreement (the
"Option").
b. The fee for such Option shall be $100,000, which fee shall be payable
upon eYecution of this Agreement by Developer. The fee shall be nonrefundable.
c. The Option sha11 terminate upon termination of this Agreement. ,
~
d. Subject to Town apptoval and payrnent of an additional fee to be
determined by the Town, Developer may renew the Option foz three (3) additional six- i
month terrns.
5. Development of Site. If Developez exezcises the Option, Develaper shall obtain
vtritten approval from the Town before resubmitting its Project Plan. Th:e resubmitted Project
Plan shall be treated as a new development application, subject to all provisions of the Vail
Town Code applicable to the project as of the date of resubmittal of the Project Plan.
6. Maintenance.
a. During the term of this Agz•eennent, the Town shall maintain, repair, and to
the extent necessary, replace Pubiic Improvements on the Site. The Tawn may use its
own funds or, as allowed by law, funds of the Vail Reinvestment Authority. The extent
of maintenance, repair and i•eplacement of Public Improvements shall lie within the soie
discretian of the Tawn,
b. If Developer develops the Site pursuant to the Option and later removes
any Public Improvements fhat were repaired or replaced by the Town, Developer agrees ~
to reimburse the Town ar the Vail Reinvestment Authority, as appiicable, for the cost of
such Public Impravements.
7. Arnenciment. This Agreement i-nay no# be amended or teFminated except by
mutual written consent of the Paities.
Assignment. Developer shall not assign or otherwise transfer this Agreement or
any rights or abligations therein, without the Town's prior un•itten consent.
9. Governing Law and Venue. This Agreement shall be governed by the laws of the ,
State of Caloi•ado, and any legal action concerning the provisions hereof shall be brought in the
Eagle County, Colarado.
10. No Waiver, No Paily shall have waived the exercise of any right tYtat it holds
hereunder unless such waiver is made expressly and in writing. Delays in enforcernent or the
waiver of any one or more defaults or breaches of this Agreernent by the Town shall not constitute a waiver of any of the other teirns or obligations of this Agreement.
2
711512009
;
Q: 4USE2SlMIL4tGR4DFIP OPTION-I.DOC I
7/2l/2009
2-1-3
11. Entire Agreement. This Agreement and the attached exhibits constitute the entire
agreement between Developar and the Town, superseding all prior oral or written
communications,
12. 5everability. If any provision af this Agreement is found by a court of competent
jurisdictian to be unlawful or unenforeeable for any reason, the remaining pi•avisions hereof shall
remain in full fozce and effect.
13. No Third-Partv Beneficiaries. There are na intended third-party benefciaries to I
this Agreement.
14, Gover7vnental Fmrnunitv. Nothing herein shall be construed as awaiver of any
pratections or immunities the Town may have under the Colorado Governmental Immunity Act,
C.R.S. § 24 -10-101, et seq., as amended.
15. No Jaint Venture. Notwithstanding any pravision hereof, the Town shall never be
a joint venture in any pz•ivate entity participating in this Agreernrxent, and the Town shall never be ~
liable or responsibie for any debt or obligation of Developer. IN WITNESS WHEREOF, each Party bas executed this Agreement or eaused it to be
exeeuted on its behalf by its duly authorized representative on the _ day of , 2009.
TOWN OF VAIL, COLORADO:
Stan Zemlez, Tawn Manager
ATTEST:
Lorelei Donaldson, Town Clerk
OHP VAIL ONE, LLC:
By;
Nanne: i
Title:
i
3 '
7/15l2aQ9 '
~
Q:IUSERS4!'r1ILWGRl0HP OPTION-I.DOC ~
7/2l/2009
I
2-1-4
. ~ VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: July 21, 2009
ITEM/TOPIC: Presentation of lodging reservation activity during ski season 2008/09
compared to 2007/08, as well lodging reservation activity for summer 2009 and a preview of
market forces affecting travel during the 2009 summer season and beyond.
PRESENTER(S): Ralf Garrison of Mountain Travel Research Program
ACTION REQUESTED OF COUNCIL: Listen to the presentation, ask questions and provide
direction for follow up reports.
BACKGROUND: The Economic Development Office has contracted for reports outlining
reservation activity in Vail year-round and compared to other mountain destinations which will
be presented, as well as a brief overview of market forces affecting travel during the 2009
summer season and beyond. This presentation is attached under separate cover.
STAFF RECOMMENDATION: Listen to the presentation, ask questions and provide direction
for follow up reports.
ATTAC H M E NTS :
Vail Mountain Travel Market Update
7iz uzoo9
ail Town Council
Ml7LLlt-P:IV
2009
Vail
Mountauln Travel
Market Update:
I ~ 4,0Y • • 1 ' • Confidential • . •
3 -I-1
IV 2009
T R 1P..
TRip
MM LM-A LM-A MM MM LM-A
pull L-iiii LEIII Lmill L-iiii Me 111 0 Asp-
So ~.dC : • •
:
* Rooms Available - • Butte
* Rooms Booked
* Avg Price Keystone
Mammoth (contract . .
North o-
.
-LSOJ Snwmas
•
MTRiP.Org • • .
wmas
Park
3-1-2
~ EMM
P,A0 UNTAIN R E S E A R C N
~
vr ' op ' . '
P.C
• Rooms Available
• . , . ,
* Rooms Booked ; •
* Average Price
:
:
.
.
.
.
.
- . Activity • . . ,
:
:
:
:
:
:
.
.
. - . ' .
MTRiP.Org . „ ,
. ► Occupancy
•
. .
. _
Industry
Aggregate
7i21i2009 3 -I-i
~ M=
Vail
MtlUlVF{LIPI S2ESEp92<W
ParticiDation
R' p• Represents (2,016) R• • • • . • .
(est) Community Census • (3,706) R• • (54%)
3-I-4
'Who m Vail Town Council 09-
INDEX
- i/9 ~R- -
_ o Activity
71 71 . - • - . • •
- Economic Indicators: - 11•
_ 009•_ _ on Activit
o 4 - 2009 - R- -
s
5
3-1-5
. • • /1•
Winter 2008/2009
(November April)
~
I '
. .
. .
Confidential . . .
3-I-6
70 0 NN ~ Vai I
mmU ,dTA ,N R E 5 Ea„<0 RESERVATION ACTIVITY REPORT
SECTION 2- STATIC WINTER SEASON SUMMARY GRAPHS
2008/09 YTD (as of Apr. 30, 2009) vs. 2007/08 YTD (as of Apr. 30, 2008) vs. 2007/08 Historical
Occupancy
0 HistoricAdual Ocmp. Rate (200708 season)
~ Occup_ Rate as oi. April 30, 2009 (200809 season)
o Occup. Rate as oi. April 30, 2008 (200708 season) -8%
~PercentChangeinYTDOcc.R _ 14~O _ J 7~O 100%
~ -11% ~ ~
so%
o° 70% 69 %
i Op/
12 61 % Syo~ 6 2 %
= o sz ~
3 60 - 11 /o ' ~ 60 %
¢ aa ~
o ao ~
40% 40%
23% 26%
20% 20%
.3~
OI 0%
rr ..7 f A' .
- - - - - - - - t
20 % 20l
Industr : ' •
40 % 40 %
November December January February March April Wintertotal
7/21 /2009
3-I-7
Vai I
~
RESERVATION ACTIVITY REPORT
lLNC1WIVF{411V S2FSEp92CW
SECTION 2- STATIC WINTER SEASON SUMMARY GRAPHS
2008/09 YTD (as of Apr. 30, 2009) vs. 2007/08 YTD (as of Apr. 30, 2008) vs. 2007/08 Historical
Rate
~ADRasof. Apri130, 2009 (2008N9 season)
DAD Rasof.Apri130,2008 (20070 season) _ J 4O/
oHistoric Aduaiuoa~zoo7mssea _ 400 I O
25%
-o- PercerdChangeinYTD ADR _7~O
i
~
ppqy 20%
$500
~ o
a
~ ~n ~ ~ ~ 151 5
$400
~ +20% ~ _
~ -11 % ~
~ 5/ a
a
$300
N 0%
$200 5 %
~
- 10 %
$100
15%
$0 20 %
November December January February March Wintertot al
Industry: .
~
7 21,2009
3 - I - 8
~ ~
, r4H Year over Year I ncremental and
M ° U "zA ° " R E 5 ` A R t " Abso I ute Fi I I- Vai I
■ Occ °lo at End of Month 200809
.occ atEndofMonth2007ro8 I n-Month For-Month
* Occ °/o at Starl of Month 2008ro9
0 $0%
$0~0 ❑ Occ °o a~ S~arl of Month 200708 75 4% 74.7/0
4
68.9°0 69.3%
10% 1 ~ I I 712/ 70°fo
62.4% 63.5% 678%
59.3% 65 21 "u0°. < u0°Jo
S2.6°/0 57.5%
55.1 %
5261 46.5% 50°l0
~
^ 422°/0
457 %
40%
° 3.0 ° + 1.4 2.1 +3 . 5 376,
34% + 1. 5 36 4/ 30%
25.2°/
+3.0
zo8ro 20%
207%
15_ 1 %
10°1a 10°/a
4% Q°Jo
Nav 08 v Nov 07 6ec 08 v Dec 07 Jan 09 v Jan 08 Fel) 69 v Fels 08 Mar 09 v Mar D& Apr 09 v Apr 08
Ivlonth ofOccupancy
7 rtnoo9
3-I-9
71m Winter Occupancy Rate:
M mU ,vTA e" RES Ea92E 0 Vail vs. Other Mountain Resorts
84%
o ~
70tlier VAIL 74%a individual resorts
~ +Aggregatetotal
~e
~o 0
~
nd%
~
` ~54 % ~
o ~oe e
54% ~501 qg~
fII tio o ~ `
~ ~O o
40%
~O e
R ~ 39 %
~
u ~
O M
saQo
M
NN 24 %
~
20%
16%
0 0
~o
10
% 4%
Nau-08 Dec-68 Jan-09 Feb-09 Mar-09 Apr-09 Historic months Total
MonthofOccupanry Histaric Actual
7iziizoo9
3-I-10
~ ~
~ Z41 Observations
lLNC1UIVF{411V S2FSEp92CW
Vail Winter 2008-9:
Snow Trumps the Economy? some, not so much
Short-L2aCI? Yes but not like the grapevine
Short-Haul? Drop in Long-Haul, Increase in Short (quantify)
Other-Impacts? Grey Mkt, 2nd Homeowner/friends?
Epic Pass? Good for Vail. Being continued
ShIftlClg DeCYlaCld Pattel'C1S? Look to school breaks
All The Love? Love the "Love
Vail Performance? Less Bad Than Others
7 21,2009
3 -I-I1
Current Seaso / 1 9 Summer
2. Economic . d Travel
Indicators
June 30, 2009
a
I ~
~ .
12
II II I s • . • . •
3-1-12
~ ~ - Consumer Confidence Index
~
MOUNTAIN RESEpRCH JUI Y`07 - June 'OV
J
12p ConsumerConfdencelndex(ConferenceBoard)
The ConsumerConfidence Index (CCI) decreased somewhat (20 2%) in June from May to 49 3(1985
110 =100), the first decline since February 2009 and immediately following three consecutive month-overvmonth
increases ConsumerConfidence is 3 5% lowerthan one yearago (Pvlay 2008)
a.
Says the Conference Board "After back-to-back months of strong gains, ConsumerConfidence retreated in
998 June_ The dedine in the Present Situation Index, caused by a less favorable assessmentof business
conditions and employment, continues to implythat economic conditions, while not as weak as earlierthis
10D 9,1.2 year, are nonetheless weak. Looking ahead, Expectatlons continue to suggest less negatlve conditions in
the months ehead, as opposed to strong growth."
m 9D 88.6 8 .6
~
~
~
m BD
75.0
~
~s
70 65.9 51
~
6 .3
59.8
~ 6D sa1
54.9
a
b .9
~ 51.0 49.3
m 50
'
m 44.9
m
40 3.0 38.0 3.7 3'2
u
SD 25.0
20
1D
Jul-07 Oct-07 Jarr08 Aprv08 Jul-OB Oct-08 Jan-09 Aprv09
Source: Corference Boerd
7i212009
3 -I-13
US National Unemployment Rate
~
MOUNTGIN RESEARCH JUI '08 - Jun '09 OPercentChange~2008n19trs2007ro8
12.0'f! 200alzo09
The National Unemployemnt Rate for civilian Norr T200712008
institutional workerincreased somewhat in June (1 1%) from
Mayto 9.50/o, iCs highest in 26 years and representing 14 7
million persons. The number of unemployed increased by
210,000 persons in June This is the 14th consecutive
month in vvhichthe Unemployment Rate has increased or $0.0%
remalned unchanged_ The rate Is currently 72 70l hlgher
than in June 2008 (5.5°!0) . 688% 70.9'
86.7°6
~
6 . 5 % - 62 .3 ~ 6o.4.~s ~
g ~
M
M1 ~
r
O 42.6 % ~
41.3%
412% a-
40.0•i4 m
5.0 /o ~
~ w
xy 29.896 29.896 ~
21.3% ~
4.0'fi 20.0•l0 ~
2.OYn 4.0°l0
0.0'1• -20.4%
♦p~ a~ .sp~ c~~ ~ z°~ ~O°j p~ ~ pa~'
^
Source: U.S. Federal Energy Irformetion Adminislration
7/21/2009
3-I-1&
~ um Sweet Crude Oil: $ per Barrel
MOCINTAIN RESEpRCH LOOV/O9 VS. LOO7/OV
$204.40 84.4°/.
$12 0 O Per~ent Change 2008709 vs 2007N8
662 % 2008009
$184.40 ~2ooTrzooa 58.6% 64.4°!r
$164.40 48.3%
48.8°!«
$148.80 ~ 52.E Q/O 22.6% e '
0 a`a
; $128.80 $iO O 24.4 ~
~ ~ L
w
~
w
E $104.40 ' 0.0'!a ~
X ~
@
c $84.40 $65.62
-20.0°h
a
$64.40 - L tT-- - - I
-31.4°~
~ ^ ^h h -40.0°0
$44.40 ~
-48.5%
-54.1 % -52.6°k ~
$28.80
-63.6°~ - .4°k
$4.40 -&0.0%
Jul Aug Sep Oct Nov Uec Jan Feb Wr Apr May Jimo 12Fdairth
Avg
Source: U.S. Federel Eneigyr In(ormation Administration
7/21/2009
3 -I-IS
US Tra vel Price Index
~ 1
MOUNTAIN RESEpRCH ~/UII '08 - May '09
Zgp 94% OPercentchange2008tt19vs.2007M8 149L
275 8.6°0 8.7% 20080
--2007108
7.91%
270 275 s%
265
Zso
255
255 4'z0k
4%
s 250
o i a.,~~
W 245 ~
n - 2%
9 0
240 239.9 ~
~ 235 4% ~
a 230 -10.6% 153
a`
~ ns 240 -2% C3
no
•4%
215
TheMayTravelPricelndexincreasedsomewhat[0.5%] fromAprilto2399 Thisi3the4lhcon3eculivemordhy
210 increase in the Index Forthe 12 moths depicted in this charllhe TPI is down an average oL0.6%, a
consitlerablynarrowergapthan oneyearago 6%
205 Gasollne price
tlecreasetl7.5
200 againsttwelve
down 1 3 perr -7.8°k •B%
195
-s.71A
190 -10Y.
Jurt-08 JuE08 Aug08 Sep-08 Oct-OB Nrnr08 Deo-08 Jari-09 Feb-09 Marv09 Aprv09 1449000 12morith
average
Source: US Bureau of LaborSlatistics; TIA
Reflecisconsumerpricas forlrarsporlation (airfare, motorfuel, etc.), lodging, recreationactivities, andfoodlbeNerageawayfromhome.
7 21 i2009
3-I-16
. • • /1•
3.
Summer Reservation Activity
(May •
. .
~
Confidential . . .
3-I-17
RESERVATION ACTIVITY REPORT
71M
mmU Id=A e0 aESEaR<H SECTION 2-STATIC SUMMER SEASON SUMMARY GRAPHS
2008/09 YTD (as of Jun. 30, 2009) vs. 2007/08 YTD (as of Jun. 30, 2008) vs. 2007/08 Historical
Occupancy ~ HlstorlcAdual Ocmp. Rate (2008 Season)
~ Occup. Rate as oi. June 30, 2009 (2009 Season)
O
1001 Occup. Rate as ot. June 30, 2008 (2008 Season)
Percent Ghange in YTD Occ. Rate
SO %
o 60° -15/0 36% 3370i
a - 0% 39% 38% ,
~ 40° 35°k o 40%
0 28 % 29 %
5 24%
m 20% 20% 20°4
<
~
v 201
13 14 ok ~ 201
oa 9~~
~ 0% 0%
-
c
~ .~....6 i .t ~
O -20% 9_20%
~k- -36 "33'm
-40 % -40 %
-60 % 60I
May June July Ru ust September rtotal
~ndustry:
HistoricActual OnTheBooks mo
7/21/2009
3 -I-18
RESERVATION ACTIVTY REPORT
i
SECTION 2- STATIC SUMMER SEASON SUMMARY GRAPHS
MOUNS{111V 12E5EARdW
2008/09 YTD (as of Jun. 30, 2009) vs. 2007/08 YTD (as of Jun. 30, 2008) vs. 2007/08 Historical
~ ADR as of: June 30, 2009 (2009 Season) R e
o ADR as of: June 30, 2008 (2008 Season)
O HistoricAdual ADR (2008 Season}
~rPercent Change in YTD ADR - 10%
8%
80~O + 3% ~
$180 _ ~ ~ ~ • 6%
a
$16 Q ~ ~ ~ e» r - 9~/O ~ 4% ~
+6%
$,4 50~ 2~ ~
d
~ ~
~ a
o $120 0%
a
$100 -2 %
~
$80 -41
~
$60 ~l
$40
$20 -10 %
$0 , -12%
May June July August September Summertotal
.
.
~
HistoricActual OnTheBooks Industry~
7i21 i2009
3-I-I)
7h 0 r4n - Summer Occupancy Rate: Vail
MouNrA,N RESEIIRCN vs. Other Mountain Resorts
Occupancy Rate: Vail vs. Other Mountain ResoRs
so i
as i
ao i ~ vruL
o Other individual resorls
-i\ggregatetotal
35 %
30%
25 %
0
20 %
15%
13h ~ 13%
10o/I ~ 10°h
6°h
5o/1
0%
May09 Jun-09 Jul-09 !Wg-09 Sep-09 0ct-09 Forecastmonthstotal
Month of Occupancy
7/21i2009 3-I-20
~ ~
~ Z41 Observations: Summer 2009
lLNCIUlVF{LIPI S2ESEp92<W
Underlying Markets: Broken
Recent Recovery: Premature to be Permanent
Consumers weary of bad news: ignorance is bliss
Summer Demand: Matches Summer Market
Short Lead, Short Haul, Regional, Affordable,
Travel Costs: Helpful
Weather: Not Helpful
Biking (Road): on the rise
Vail Performance: Less Bad Than Others
7 21,2009
3-I-21
ail Town Council
MOUlJTA IN RESEARLW
2009
4 Winter 2009-2010
(November April)
,
1= 8 ' ,
L "0 • ~ •
Confidential • . •
3-I-22
~ VM ~
~
M °U 14 TA °N RES `p°"0 Observations: Winter 2009-2010
Premature to Know:
Forewarned : but are we Forearmed?
General wisdom : start of recovery - Fall 2009
Would bode well for booking season, if....
Year-over-Year Comparison: Apples
forthcoming
Bad Habits from 08-09: of concern
Nimble attributes, steady hand both attributes
Stay Tu n ed . . . . .
7 21,2009
3-I-23
ail Economic Advisory Council
MOUlJTl111V ftE5E11RLN
July I 2009
5. New Realities
Mega-Trends
- ~
I
Confidential • •
3-I-24
a-. ■ ~ ~
ing ~ P()Ynrsi
National to Global Economy
Western to Eastern
Democratic to Socialistic
Boomers to Millennials
Paper to Digital
Affluence to Thrift
Wants to Needs
Real Estate to Tourism
7 21,2009
3-I-25
Vail Council - July 21, 09
,
~
• .
A 6 26
Confidential • •
3-I-26
. ~ VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: July 21, 2009
ITEM/TOPIC: A request for the determination that an exclusive ski concierge for guests is a
similar use to a"Lodge Accessory Use" and "Personal Service" pursuant to Section 12-3-4,
Determination of Similar Use, Vail Town Code, to allow for a"Lodge Accessory Use/Personal
Service" on the second floor within the Commercial Core I District, located at 227 Wall
Street/Part of Lots B& C, Block 5C, Vail Village First Filing.
PRESENTER(S): Warren Campbell / TJ Brink / Jack Hunn
ACTION REQUESTED OF COUNCIL: The Town Council shall approve or deny the request
that the proposed use is similar to other listed permited uses within the Commercial Core I
district pursuant to Section 12-3-4, Determination of Similar Use, Vail Town Code.
BACKGROUND: The applicant is requesting the Town Council to make a determination that
the location of an exclusive ski concierge "Personal Service" accessory to a"Lodge", be found
to be a permitted use on the second floor of the "Hong Kong Cafe" building. The applicant
believes their proposed use is accessory to a Lodge and a Personal Service to their guests.
STAFF RECOMMENDATION: The Communtiy Development Department recommends that
the Town Council makes the determination that the proposed exclusive ski concierge use is
similar to a listed permitted use on the second floor within the Commercial Core I district
(Lodge/Personal Service), pursuant to Section 12-3-4, Determination of Similar Use, Vail Town
Code. Please refer to the staff inemorandum to the Vail Town Council, dated July 21, 2009,
for additional information and a more detailed analysis of the request.
ATTAC H M E NTS :
Memorandum to Council
Written Narrative from Applicant
Cover Sheet of Plans
Basemetn Floor Plan
First Floor Plan Wall Street
First Floor Plan Eaton Plaza
Second Floor Plan Eaton Plaza
7iz uzoo9
MEMORANDUM
TO: Vail Town Council
FROM: Community Development Department
DATE: July 21, 2007
SUBJECT: A request forthe determination that an exclusive ski concierge for guests is a similar
use to a"Lodge Accessory Use" and "Personal Service" pursuant to Section 12-3-4,
Determination of Similar Use, Vail Town Code, to allow for a"Lodge Accessory
Use/Personal Service" on the second floor within the Commercial Core 1 district,
located at 227 Wall Street/Part of Lots B& C, Block 5C, Vail Village First Filing, and
setting forth details in regard thereto.
Applicant: Four Seasons Resort, represented by TJ Brink and Jack Hunn
Planner: Warren Campbell
1. SUMMARY
The applicant, Four Seasons Resort, represented by TJ Brink and Jack Hunn, are
requesting a determination of similar use by the Town Council pursuant to Section 12-3-4,
Determination of Similar Use, Vail Town Code, to allow for an exclusive ski concierge
"Lodge Accessory Use/Personal Service" on the second floorwithin the Commercial Core 1
district, located at 227 Wall Street/Part of Lots B& C, Block 5C, Vail Village First Filing, and
setting forth details in regard thereto.
Based upon the review of the Town of Vail Zoning Regulations and our understanding of the
proposed operations, the Community Development Department recommends that the Town
Council makes the determination that the proposed use is similar to a"Lodge Accessory
Use/Personal Service", as contemplated by the Zoning Regulations.
II. DESCRIPTION OF THE REQUEST
The applicant is proposing to utilize the second floor of the "Hong Kong Cafe" building as an
exclusive ski concierge function for guest of the Four Seasons Resort. In addition to
providing limited food and drink service, the guests of the Four Seasons will be able to store
two pairs of boots, two helmets, goggles, and gloves in a locker. The second floor of the
structure measures approximately 1,408 square feet in size and will contain 133 guest
lockers for a total 266 guest to be accommodated. Skis and snow boards will be stored in
the basement of the structure or rented from a third party operating a public ski shop on the
two floors bellow.
Attached to this memorandum is written correspondence from the Four Seasons Resort
describing in detail their request and the operation of the proposed exclusive ski concierge
service and floor plans of the structure depict the uses on each floor (Attachment A)
III. APPLICABLE REGULATIONS
Vail Town Code
Section 12-3-4, Determination of Similar Use
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A. Uses Not Listed: In orderto ensure that the zoning regulations will permit similar
uses in certain prescribed commercial zones, the town council, on its initiative or
upon written request, shall determine whether a use not specifically listed as a
permitted use shall be deemed a permitted use on the basis of similarity to uses
specifically listed. The procedure prescribed in this section shall not be
substituted for the amendment procedure as a means of adding new uses to
the lists of permitted uses, but shall be followed to determine whether the
characteristics of a particular use not listed are sufficiently similar to certain
c/asses of permitted uses to justify a finding that the use should be deemed a
permitted use.
B. Review Use Characteristics: The administrator, upon requestofthe town council,
or written request of any person for a determination under this section, shall review
the characteristics of any use proposed to be determined as similar to permitted
uses, and shall transmit a report to the council advising in what respects the
proposed use would be, in fact, similarto specified permitted uses in the same zone
district, orin whatrespects the proposed use would notbe similarto permitted uses,
or would be similar to uses specifically permitted only in other zone districts. After
receipt of the report, the council may determine the proposed use to be similar to
uses specified as permitted uses in the same zone district if it finds that the proposed
use will not be substantially different in its operation or other characteristics from
uses specifically permitted in the same zone district. The council shall state the basis
forits determination, and the use thereaftershall be deemed a permitted use subject
to the same regulations as specifically permitted uses in the same zone district.
Section 12-2-2, Definitions of Words and Terms (in part)
LODGE: A building or group of associated buildings designed for occupancy
primarily as the temporary lodging place of individuals or families either in
accommodation units or dwelling units, in which the gross residential floor area
devoted to accommodation units or fractional fee club units, is equal to or greater
than seventy percent (7056) of the total gross residential f/oorarea on the site, and in
which all such units are operated under a single management providing the
occupants thereof customary hotel services and facilities.
Notwithstanding the above forproperties containing gross residential f/oorarea equal
to or /ess than eighty (80) square feet of gross residential floor area for each one
hundred (100) square feet of buildable site area, such properties shall be defined as
/odges, provided that gross residential f/oorarea devoted to accommodation units or
fractional fee club units exceeds the gross residential f/oorarea devoted to dwelling
units.
PERSONAL SERVICES: A nonmedical commercial business where a service is
offered to the customer and where accessory retail sa/es of products related to the
services may be provided, including, but not limited to, beauty and barber shops,
tailor shops, dry cleaners, laundromats, repair shops, and similar services.
USE, ACCESSORY.- A use or activity that is subordinate and incidental to a
permitted or conditional use.
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Article 12-713: Commercial Core 1(CC1) District (in part)
12-7B-1: PURPOSE: The Commercial Core 1 District is intended to
provide sites and to maintain the unique character of the Vail Village
commercial area, with its mixture of lodges and commercial
establishments in a predominantly pedestrian environment. The
Commercial Core 1 District is intended to ensure adequate light, air,
open space, and other amenities appropriate to the permitted types of
buildings and uses. The District regulations in accordance with the Vail
Village Urban Design Guide Plan and Design Considerations prescribe
site development standards that are intended to ensure the
maintenance and preservation of the tightly clustered arrangements of
buildings fronting on pedestrianways and public greenways, and to
ensure continuation of the building sca/e and architectural qualities that
distinguish the Village.
12-713-4: PERMITTED AND CONDITIONAL USES; SECOND FLOOR:
A. Permitted Uses; Exception: The following uses shall be permitted on the
second floor within a structure; provided, however, that a conditional use permit
will be required in accordance with chapter 16 of this title for any use which
eliminates any existing dwelling or accommodation unit or any portion thereof:
1. Multiple-family residential dwelling.
2. Lodges.
3. Professional offices, business offices and studios.
4. Banks and financial institutions.
5. Personal services and repair shops, including the following:
Beauty and barber shops.
Business and office services.
Tailors and dressmakers.
Travel and ticket agencies.
6. Retail stores and establishments, including the following:
Apparel stores.
Art supply stores and galleries.
Bakeries and confectioneries.
Bookstores.
Camera stores and photographic studios.
Candy stores.
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Chinaware and g/assware stores.
Delicatessens and specialty food stores.
Drugstores.
Florists.
Gift shops.
Hobby stores.
Jewelry stores.
Leather goods stores.
Music and record stores.
Newsstands and tobacco stores.
Photographic studios.
Sporting goods stores.
Toy stores.
Variety stores.
Yardage and dry goods stores.
7. Eating and drinking establishments, including the following:
Bakeries and delicatessens with food service, restricted to
preparation of products specifically for sa/e on the premises.
Cocktail lounges and bars.
Coffee shops.
Fountains and sandwich shops.
Restaurants.
8. Employee housing units, as further regulated by chapter 13 of this title.
B. Conditional Uses: The following uses shall be permitted on second floors,
subject to the issuance of a conditional use permit in accordance with the
provisions of chapter 16 of this title:
Dog kennels.
Electronics sa/es and repair shops.
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4-1-4
Employee housing units, as further regulated by chapter 13 of this
title.
Household appliance stores.
Liquor stores.
Luggage stores.
Meeting rooms.
Outdoor patios.
Theaters.
12-7B-9: ACCESSORY USES:
The following accessory uses shall be permitted in the CC1 district:
Home occupations, subject to issuance of a home occupation permit in
accordance with the provisions of section 12-14-12 of this title.
Minor arcade. Amusement devices shall not be visible or audible from any
public way, street, walkway or mall area.
Outdoor dining areas operated in conjunction with permitted eating and
drinking establishments.
Swimming poo/s, patios, or other recreational facilities customarily
incidental to permitted residential or lodge uses.
Other uses customarily incidental and accessory to permitted or
conditional uses, and necessary for the operation thereof.
Vail Village Master Plan (in part)
Goa/s for Vail Village are summarized in six majorgoal statements. While there is a certain
amount of overlap between these six goa/s, each focuses on a particular aspect of the
Village and the community as a whole. The goa/ statements are designed to establish a
framework, or direction, for the future growth of the Village. A series of objectives outline
specific steps that can be taken toward achieving each stated goa/. Policy statements have
been developed to guide the Town's decision-making in achieving each of the stated
objectives, whether it be through the review of private sector development proposals orin
implementing capital improvement projects. Finally, action steps are suggested as
immediate follow-up actions necessary to implement the goa/s of this Plan.
The Vail Village MasterPlan's objectives and policy statements address key issues relative
to growth and development. These statements establish much of the context within which
future development proposals are evaluated. In implementing the Plan, the objectives and
policies are used in conjunction with a number of graphic planning elements that together
comprise this Plan. While the objectives and policies establish a genera/ framework, the
graphic plans provide more specific direction regarding public improvements ordevelopment
potential on a particular piece of property.
7i2 u2ooCD
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GOAL #2 TO FOSTER A STRONG TOURIST INDUSTRY AND PROMOTE YEAR-
AROUND ECONOMIC HEALTH AND VIABILITY FOR THE VILLAGE AND FOR THE
COMMUNITY AS A WHOLE.
Obiective 2.1: Recognize the variety of land uses found in the 11 sub-areas throughout the
Village and allow for development that is compatible with these established land use
patterns.
Policy 2.1.1: The zoning code and development review criteria shall be consistent
with the overall goa/s and objectives of the Vail Village Master Plan.
Obiective 2.2: Recognize the importance of Vail Village as a mixed use center of activities
for our guests, visitors and residents.
Policy 2.2.1: The design criteria in the Vail Village Urban Design Guide Plan shall be
the primary guiding document to preserve the existing architectural sca/e and
character of the core area of Vail Village.
Obiective 2.4: Encourage the development of a variety of new commercial activity where
compatible with existing land uses.
Policy 2.4.1: Commercial infill development consistent with established horizontal
zoning regulations shall be encouraged to provide activity generators, accessible
greenspaces, public plazas, and streetscape improvements to the pedestrian network
throughout the Village.
Policy 2.4.2: Activity that provides night life and evening entertainment for both the
guest and the community shall be encouraged.
Obiective 2.5: Encourage the continued upgrading, renovation and maintenance ofexisting
lodging and commercial facilities to better serve the needs of our guests.
Policy 2.5.1: Recreation amenities, common areas, meeting facilities and other
amenities shall be preserved and enhanced as a part of any redevelopment oflodging
properties.
Policy 2.5.2: The town will use the maximum flexibility possible in the interpretation of
building and fire codes in orderto facilitate budding renovations withoutcompromising
life, health and safety considerations.
Vail Land Use Plan
CHAPTER II - LAND USE PLAN GOALS / POLICIES
The goals articulated here reflect the desires of the citizenry as expressed through the series
of public meetings that were held throughout the project. A set of initial goals were
developed which were then substantially revised after different types of opinions were
brought out in the second meeting. The goal statements were developed to reflect a general
consensus once the public had had the opportunity to reflect on the concepts and ideas
initially presented. The goal statements were then revised through the review process with
the Task Force, the Planning and Environmental Commission and Town Council and now
represent policy guidelines in the review process for new development proposals. These
7i2 u2oo60
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goal statements should be used in conjunction with the adopted Land Use Plan map, in the
evaluation of any development proposal.
The goal statements which are reflected in the design of the proposed Plan are as follows:
2. Skier /Tourist Concerns
2.1. The community should emphasize its role as a destination resort while
accommodating day visitors.
3. Commercial
3.1. The hotel bed base should be preserved and use more efficiently.
3.2. The Village and Lionshead areas the best location for hotels to serve the
future needs of destination skiers.
IV. REQUIRED ACTION
The Town Council shall approve or deny the request that the proposed use is similarto other
uses listed as a permitted use within the Commercial Core I district pursuant to Section 12-3-
4, Determination of Similar Use, Vail Town Code.
Pursuant to Section 12-3-4, Determination of Similar Use, Vail Town Code, the Town
Council is required to state the basis for its determination of similarity or no similarity. If the
proposed use is found to be similar the use thereafter shall be deemed a permitted use
subject to the same regulations as specifically permitted uses in the same zone district.
Town Council shall make the following finding of fact in accordance with the Vail Town
Code:
1. That the operation and characteristics of the proposed use have been
determined as similar to permitted uses, or would be similar to uses specifically
permitted only in other zone districts.
V. CRITERIA
In determining whether or not a proposed use is similar to a listed permitted or conditional
use, staff is required by Section 12-3-4, Determination of Similar Use, Vail Town Code, to
address the following criterion:
1. How are the operation and characteristics of the proposed use similar or not
similar to a specific permitted use within the Commercial Core I district?
The applicant has proposed to operate an exclusive ski concierge service on the
second floor of the "Hong Kong Cafe" building. The applicant has identified in their
written narrative detailing the operation many similarities between the listed
permitted uses of "Lodges" and "Personal Services". In several discussions, both
the applicant and staff have agreed that the proposed use contains many elements
which are similar to accessory uses typically provide by a lodge within Vail and
elements of a personal service. However, staff as the administrator felt that the
process found in Section 12-3-4, Determination of Similar Use, Vail Town Code, was
7i2 u2oo7
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the appropriate way to receive a determination on whether those similarities were
prevalent to the point of making a determination of similarity.
Since the establishment of the Town of Vail and the Ski Resort a goal has been set
and pursued, to strive to always be the best provider of services to our varying
guests. This goal is identified throughout the adopted Comprehensive Master Plan.
As can be expected, to achieve this goal over time changes to the approach have
had to been made. For example, the most recent renaissance of the past seven
years has been in response to the need to "update" and "improve" the overall Vail
product due to changing expectations of our guests. One example of this is the lodge
expectations have gone from 250 square foot, 7.5 feet ceiling heights, no air
conditioning to an excess of 400 square feet, 9.5 feet ceiling heights, and air
conditioning.
As a part of the need to approach this adopted goal, various adopted master plans
identify methods by which to consistently improve the guest product and experience.
An example of this is language found in the Vail Land Use Plan identifying the need
to create "Transition Areas" between the two villages and between the road network
and the base of the mountain. Within the Plan it identifies that there needs to be a
land use which serves this function. It was determined through the Vail Village
Master Plan that the larger/more dense structures should be located along the
periphery of the Village Core. The zone district which was selected to serve as both
the "transition" and the location of higher density structures was the Public
Accommodation District.
As a result of the location of the Public Accommodation district the Town has seen
the development of larger/higher density projects adjacent to the South Frontage
Road. Furthermore, in attempting to achieve the goal of providing the highest level
of service to our guests these hotels are intending to offer four to five star service.
Operators of four to five star lodges have developed operation plans and amenities
to compliment these service goals. For example many of the new lodge products
include spas, conference/meeting facilities, access to materials and technologies to
conduct business, high end dining, room service, concierge services, shuttle
services, etc. The expectation of guests throughout the ski industry is that lodges
provide these types of services.
As a result of our adopted Master Plans and the location of the Public
Accommodation district a difficulty has arisen with regard to the spatial distance
between the location of the Town's new lodges and the base of the ski mountain.
The applicant has proposed and the Staff agrees that in the current market there is
an expectation of the guest when they visit Vail that they will receive a"World Class"
experience from start to finish. Staff further agrees that the provision of a ski
concierge service to guests of Vail is an important element of that experience. The
applicant identified in their written report that it is 840 steps from the Four Seasons
Resort to the Vista Bahn. The applicant has the goal of turning this walking into a
more pleasurable experience by not having to carry skis and boots to the mountain.
In discussing the applicants desires of providing a certain level of service and the
operation of that service Staff felt that the land use contained many of the elements
of two listed permitted use on the second floor of the Commercial Core I district.
Those land uses being an accessory use to a lodge and a personal service. The
definitions of both are included under the Applicable Documents Section of this
memorandum. As discussed in previous paragraphs Staff believes that the
7i2 u2oo8
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proposed service is an accessory use to a lodge of the quality we are encouraging in
Vail. Furthermore, the proposed service fits the definition of a personal service for a
specific customer.
Staff has identified several positive potential outcomes from the incorporation of the
proposed exclusive ski concierge use. The use as proposed by the applicant should
reduce the traffic congestion necessary to shuttle guest from a lodge to the base of
the mountain as guest will likely use the Town's transportation system to reach the
mountain or walk. Staff further believes that this proposed use will generate
significantly more activity in any second floor space than a dwelling unit which is a
permitted use on the second floor which meets several Town goals of vitality. In
addition, guests of lodges like Four Seasons Resort will traverse through the retail
core and likely spend more time in the Village in street clothing verse carrying skies
and walking in ski boots back to their lodge. Having a remote location associated
with lodges in the Town can be beneficial from an economic stand point as more
guests will walk by various retail offerings to a greater extent to and from the lodges
and the remote exclusive ski concierge location.
Several concerns Staff has identified are what level of activity and function will a
remote lodge accessory use serve in the off season. Will the land use be vacant?
Can it be converted to a function which generates activity in the shoulder and
summer seasons? Staff also has contemplated the impacts of making a
determination that an accessory use to a lodge could be located off the development
site. What negative impacts could result from a determination of this nature?
Staff's conclusion is that we support a determination of similar use as a
determination that an exclusive ski concierge is specific to a particular use and the
proposal of any other lodge accessory use would have to proceed forward through
this same process in that event. Any discussion regarding this determination should
include a conversation about the function of the space for use throughout the year.
VI. STAFF RECOMMENDATION
The Community Development Department recommends that the Town Council makes the
determination that the proposed use is similar to an allowable permitted use within the
Commercial Core I district, pursuant to Section 12-3-3, Determination of Similar Use, Vail
Town Code, to allow for an exclusive ski concierge to be considered a similar use to a
permitted Personal Service, located at 227 Wall Street/Part of Lots B& C, Block 5C, Vail
Village First Filing, and setting forth details in regard thereto.
Staff recommends that the Town Council approves the applicant's request subject to the
following finding:
1. The operation and the characteristics of the proposed use are sufficiently similar
to a Personal Service use to justify a finding that the use should be deemed a
permitted use and would be similar to uses specifically permitted in the zone
district.
VII. ATTACHMENTS
A. Written description and plans from the applicant
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FUiTR SEAS[7NS RESURT,VAIL. - SKI CONCIERGE
REQ[JEST FOR DET~RMINAaTION O~ ~IMILAR USE
~EC~ND FL()()R - EATON PLAZA
On behalf of the Four Seasons Hrate1-'Vail, the Develaper resFectfWly reques#ts that the Towrn of
Vail Counci1 make a dete_rmination of similar use ta gerrmit aSki Concierge function an the
secand floor ofthe Gorsuch huiiding, forrnerly the Hong Kang Caf6 building ia Vail village in.
accardance with the attached glans. We propose the following uses far each of the Four (4)
levels cafthe existing building;
> BASEMENT LEVEL,: Ski starage 1tuning, primarzly for the Fouyr Seasons guests,
aperated by Gorsuch,, (a perrnitteti use).
3- I'IRST LE'VEL - Wall Street: Ski f board rrental, storage of renta.l skislboards, ogen tv
t.ie public, oper~ed by Garsuch, (a pen-nitteti use).
~FIRST LEVEL - Eaton Plaza: Re#ail, vpe-n tv the public, operated by Gorsuch with
certtain modifications for improved accessibility, custamer convenience and back-of-
house support, (a permitted use).
SEGOND FLOOR - Eatan Plaza: Ski concierge for Faur Seasons guests only, tv include
lflckers for the stora.ge of ski 6oots, heimets, gloves, goggl~s and other ski accesscrries,
(not enttirrely eonsistent with curirent zonang definitions, hence our applicativn for
determination of sirnilar use).
The current zoning Cornmercial Core 1 I3istrict (see Towm Code Titie 12, Chapter 7, Article 13)
provides that, Qn the "Second Float"within a strUCtur+e, bofih a"Lvdge" use amd "Personal
5ervices'' use shall be a Permi.tted~ Our proposed 5ki Concierge use is nvt entirely consistent
with the definitions of either the "I..ardge" or "Personal services" but we believe that we a.re
substantially consistent waifih bvth defmitinns. Th+erefnre, we are r€:questi.ng that the Tc~wn of Vail
Cou.ncil supgart our applicatian and apprave #he creatiQn of this n+ecessary gue~t service.
T'he Ski Concierge service that we are proposing to provide to the guests of the Four Seaso-ns
Hotel canstitates a personal service, ►xhich is performed by many other 5 star hotels and resorts
within ski areas iia Col+~rado and Narth America. We suggest that Ski Concierge is perhaps a
nevv use, rtc~t anti~ipated in Vail's current cade. This new use is necessary because of the remote
location of the Four Seasons Hotel, relative to the ski base. It is essentiai ta the success of the
Four Seasons Hatel t.hat the Ski Ca.ncierge finction be conducted in a locatian adjacent to the ski
base. The 1ocaation of the Fv~ Seasons HQteI is consistent with tfie goals of the Tawn, as it is
locatecl on the geriphery of the Commercial Cvre. The lvcatiQH of the prvposed Ski Concierge
within close proximaty ta the ski base is compatible vith the goals and uses of the adjacent Ski
Base RecreatiQn Distirict ll.
The prcrposed Ski Concierge facility eould also be +considered an {`Accessgary Use". See Town
+Code Titie12, Ghapter 7, Arficle B-9 which states i_n gart that "...other recreatianal facil.ities
custQrnarily incidental tv pernvtted ...ladge use..."sha)l be pernnitted. This service is c1early an
accessory use ta the hoteI fimctic~n and ig an integral p,~~Rfooe scervice provided in mountain ski
resarts. We heLieve that #he T'owm Cn+de intended that certain Iodge frunctions coaa1d be remcate
fieom, the maixi Lvdge facility because of the inclusioA -ailie wvrds "...A building or group of
associa.ted buildings,.." which we contend mearts that they do not need to be adjacent vr
connnected.
For youur convenien+ce, vve are providtng the definitivns (Arficle 12, Chapter 2-2-2 of the 'F`awn
Code) of "Lodge" anc1 "`Fersonal Services" frotn the Towm Code, which are as follows:
LODGE: A building car group of associated huilciings designed far occupancy primarily
as the tempa~rary lodging place of i-ndividuals vr famiIies either %n accvrnmodatiorr units
vr dwelling u.nxzs, in which the gross residential floQr area devoted tQ ar-cornmodation
ur°tits vr firactiorral fee club units, is eqUal ta or g;reater than seventy percent (70°,!Q) of the
tatal grnss residential £@oar area on the sitej and in which a11 such units are operated under
a single rnanagement providing the occupants thereof custamary hotel services and
facilities.
Natwithstanding the above for properties c4ntaining gross residential floor axea equal to
or less than eighty (80) square feet of gross residentia.l flooar area for each one hundred
(100) square feet of buildable site area, such properties shall be defined as lodges,
provided that ,gross residential floor area devoteci to accc►rnmcrda.tion unnits or fractional
fee c1ub units exceeds the gross residential floor area devoted to dwe~li-og units.
~PERS(7NAL SER'V'ICES: A nonrnedical cammercial business where aservice is offered
to the customer and where accessory retail sa1es of prvducts related to the services may
be- prvvided, irrcluding} but eot Iim.ited to, beauty and barber shops, tailor shops, +dry
cleaners, laundromats, repair shops, anci sirnilar services.
[]'THER CONSTDE1tA'CIC]NS»
Guests of the hotel ruvvould not 6e likely io walk from th.e hatel to the ski base if they are re-quired
to do so i n their ski baots and carrying their slci equipment. A vehicular shuttle service frvrn the
hotel to one of the skier drop oi~ locatiorrs wauld be alogical alternative solution, however such
a shuttle service would adci ta congestioti, which already exists. Your support of our application
will serve tv reduce vehicular traffic by facilitating the convenient storage of +aur guests' ski
equipment near thhe base ofthe ski area.
If our Ski Cancierge use were a.pprQved, our lvading and delivery fuacfiun cauld vccur via the
adjacent Mountain P1aza Delivery :Facility, This state-af=the art facility is adjacent to our
proposed location and we wQUld be pleased to canimit to routing all of flw- delxveries through
thts currently underufilize,d facility.
We are aftaching a progran summary fvr the proposed Ski Concierge; prepared by Mr. Hans
Willimann, Genera.l Man.ager of the Fou.r Seasons Hotel, Vail which autlines the operational
s#rategy for the praposed Ski Concierge facility.
C C}NCLU SIC]N:
In conclusiuar we believe tLhat our groposal is consistent with the goals of the Town of Vail and
the intent of the Commercial Core I Zone District. We,#~XV that the creation of acanverriently
located 5ki Cuncierge facility Xs essential tv #.he success of t~e Four 'Seasons Hvtel, which is
certai.nly in the best interest of the Town of Vail. 4_'
Ski +Concierge
Four Se~sons Resort Vail
The most desirable hotel Iocation in a ski resort is by the slope, thus providing ski-inlski-aut
factlities as well as incorporata.ag an in-h+ouse ski rental, ski storage and ski cQncierge. T'his
model is what the disceming traveler (Four 5easvns guest) will seek. This discerning traveler
will pay a premium for such cQnvenience. The ski-inlski-out scenario imprnves the daily mutine
by avaiding the irtitation ofdeaLing with cumbersome equipmenk and faatwear. It saves time artd
allnws guests tv fully enjay ahassle-free ski exgerience, especfally when famu1ies are involved.
In tvday's environment of +eampeting resorts, it is na longer sufficient to have the largcst ski
mountain in North Ame~ca. The ultimate aud only differentiator amongst all win#er-sport
destinafi~~s will be superior service.
T4 ensure that the Four Seasans Resort Vail is successfud as a luxury prvp+et ty and upholds the
campan.y's hard-eamed regutation in service excelleRnce, it 2s imperative that we add.ress vur off-
site location, cvmpleinenting it with a ski eoncierge locatei at the liottom ofthe sIope_ The ski
con.cter~e vsrill }e an essential lead.irtg factor in develop:mg a pasitive experience for the guest_ As
such, care must be taken in the design to create a cognfortable arnd r~laxing atmvspheae. A
supr~or u~ est enenence will resuif in ensuzing a return visit to Vail and the Four 'Seasons
F esort Vail _ Four Seasons guests, owners and residence club owwners will expect and demand this levei of
service, an+d care n2usit be taken to get this service right.
Backgr+nund Information;
As the care of Village of Va.:il is vehicle fw, guests will need ta wa11k t+o the Vista Bahn base 1ift.
With skis and haats, this walk from the HoWl could eas~~~ ~xceed 10 rni~utes, going thraugh
often crowded streets, across a small covered bridge that spans Gore Creek, to final}.y reach the
Vista. Bahn base area.
Our main c4napetitors ac°e located at the slape and affer ski-inlski-out convenaence. Other
competitors (Cardillera, Mau.ntain Clubs, S+annenalp, One Willow Bridge, etc.) must provide a
ski cvnciergelrental close to the slopes. These faciiities feature skilbaot lnckers for the
cQnvenience of storing items, such as hehme#s, goggles, gloves, bovts, clot:hing, in proximity ta
the ski base.
Present Competitive Situation.
Vail Resorts, the mana.gement camgany controlling mast m+auntain operativns; seaeral hotels in
Vail, Beaver Creek and the Vai1 Valley also control transpv-rta.tivn to aind fram nearby a.irports
via "Calorado Mvuntain Express"; vatious retail nperatioras related to ski rentaly ski c:lothing,
accessories, etc.
Vai1 R.esorts recently apened at the foot of Vista Bahn an exclusive Ma►untain Club wi#h a two-
tiered metnbership. lY~-):i~~~~~~~~ub,riitnclul)s.s°oni
7/21/2009
4-2-3
~
1. Stand-alone, exclusive Club adjacent ta ticket counter allows upper-tier members access
via a private, gate~ drive. The member's ca7rd activates a praximit;y reader and a1lows c:ar
access; at the same time, the car valet and the ski walet are electranically adviscd that the
memher is appraaching. `Ihe ca.r valet greets the member by nagne and h.elps unload
sports equigment of -CamUy members ar gues#:s. The member proceeds via eIevatar ta a
sumptuausly furnished "1ocker r°ovm" vwhere each member has a full locker feaiuring
bat-in air hvses to dry two pairs of ski bnots as wetl as amp.le space for typical ski wear
such as goggles, glvves, hehmets, etc. This arrea also offers male and female washraoms
for members' use_ During the time the member changes into sporting gear, the ski valet
has loeated and retrieved the skis of choice for this member. Every member has space for
fow pai,rs of skis or snowboards. The spox-ting equipment is loaded vn rolling racks
holding up to four pairs of s~~~ and, via separate elevatvr, the equipment is brouglj.t to the
front of the Club close to the ski lift. The member and guests have the option tv
immediately put the skzs on and proceed to th~ lift, or they can stop at the Club louage for
a complixnentary contuient.al breakfast. The CIub lounge a~ers a sophisticated
"mountain" d6cor; weather perm.%iiingq there is an adjacent terrace with an open fire pit as
v~~~~ ~warn, comfvrtable uphvlstered seating witb warm blan.kets and overhead gas
heating_ 1'viembers can alsa use an outdoor heated whirripool, with direct access to the
Lodge Spa and Healtb Club. Lutiation fee is $ 250,000 plus a maintenance fee. This
membership kruys two lifetime ski passes, lifetume parking for ane vehicle, lcacker room
and ski storage for four pairs of skis. Lunch ztems as vvell as after-ski beverages need to
be purchased.
2. C7ption two5 the lowez-tiered offering at $10f},{~00, gmvides all the above benefit.s
excluding the lifetirrie parkzng or the lifetime ski passes,
3. This compiex alsa oF#'ers equipment rental and storage, all controlled and managed by
,Va.il. ltesorts. This retail area is for the general public.
1, Four Se$sons Optiun:
The "Hong Kong Gafe" space on "WalIstreet" as 4-story building wit:h abi-level grade; this
location includes a basement helaw street level, whicb wauld allow for ski storage. T'he first
(ar street) level cauld be used for a skilboat mntal operated by a third garty. A second level
on a higher elevation 2lso has street access from Eaton Plaza +courtyard, rougbly 150 feet
f'ram the Vista Bahrt ski lift, This sgace (1,440 sq ft) cvuid seave as re#ail ofaccessvries and
ski gear(e.g,, baot wanmers, h.and vvartners, sun cream, etc.).Al1 flours arre serviced vxa
elevatvr. Washroom facilities arre in the basexnent. The third floo-r is accessible via stairs or
eTevatQr, anci the s~~ce of 1,400 sq ft has a wnrking wc}vd-burning fireplam. This area could
be conwerted as an extension ofthe Four Semons R:esort into a convenient area, affering
cof~ee, hot chQeolate and iight continental breakfast as well as private lockers (similar
lockers as used by Vail Resorts Mountain Club, +Corclilieras etc.)
7i21i2oo9
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2
5ervic+es Fravided.
■ Ski Ren#a1 ExpressM skis/snowboards atad boots eould t?e rented an-1ine from
home a.nd }ae ready at Ai Coneierg~.~. Similariy, a booth wi116e pravided in t,ht
hotel #o accomplish the same without need for the guest to leave the property.
The data would be t-ansmitteti to off site ski rental aad equipment wvuld be
ready upQn arrival_
• Ski tickets may b+e purclased in advance of arrival and chEarged to the guest's
fvlia,
+ Ski-schcaol arrangenentscQUld be made priQr to arriaal, aud children would bi
ferri.ed to and from either Lionshead or Golden Peak base a.reas.
• Eguiprnent transfer Crom hotel to Ski Concierge.
• Drying equipment for wet clothing (e.g., glvwes and hats) awailable at Skr
Corrcierge.
• 14 flat-screen monitor providing snow conditio:ns, including grvarning report.
• Mountain tail map(s) wau.ld be available.
HOTEL GUEST PR(7CEDtlRES
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(Transport
Ski Co-c~erge
7/21 /2009
4-2-5
n
~3
Vail is a wvrtdwide knawn ski resort. I3ownhill sk.iing, snowbaarding and crass-crauntry skiing
are the pr+evaleint sgorts dtiri€ng the win~er season fram November until April. The primaY-y
hassle of a winter vacatiort is the organization andlor renting af the equipment, clothing, lifi
tickefs and franspostatiaa, particuXarly with a faraai[y.
Our Ski G'oracierge service will be the pinnacie Qf our pvints of difference with our competitoxs.
lt will h~ve ta be a seamless experience tv surpass die ski-iia0`out edge vf the competition. The
accessibility, enthusiwm, local knowledge, a.nticipation and helpfulness provided by these
concierge professianals will ensure our g~ests enjoy aIl aspe-cts oftheir Vai1 vacation.
Here is the sequence of senrice prvvided:.
• The Guest is pr4vided witb aWeb site address when mak,ing fiis roorn reservation in
nrder far himAer to baok rental equipment (Gorsuch) and laft tiekets on line wiith Vai1
Resorts. We will try to get a terrainM in the ho#el ta provide tickets to guests directly.
•Guest arriving at the Resvrt with his own gear will be offered to have his boots and ski
gear moved to the Ski Cancierge, 50 yards away from the base vf the Iift.
•Thrv-ugh this, we WIll avoid guests vvearing bvvts in the Resort and a.lso arraid daumage
from ski equipment in guest raoms and residences.
*Guests arriving withvut thheir own equipment are encoura:ged to visit the Gorsuch fitting
ronm lacated in the LQbby ta kave ~eir boots fitted. This service is a1so offered in the
priva+cy of their guest raom far an aciditivnal fee, ar for VTP Guests,
# The data of the selected equupment and boot sizes will be e1eciranically umsaiitted to the
Ski Crxncierge at 227 Wall Stmet.lhe boots will be automatically placed in the pi-e-
assigned guest Iocker. `I'he rented skis stay with +Gorsuch inn the ski rack labeled with
guest's lasi name and uutial.
* The next rnomin.g, guests wha will ski Golden Feak or Lionshead will be shuttled to these
lacations. Vis€a Bahn skiers will walk 840 steps ta the Ski Concierge.
•T`he ski technician has pre-fitted poles and skis, ensuring the right bindi-ng seti.ing based
on heights, weights and level crf pra-ficiencies. The guest will find the fitted bvots, pre-
warmed in the individual lvcker.
• While this ser-vice occurs, weather reporrts are exchanged as well as snvw conditions,
9rOvarmng report and clcrsed ski runs. Camglimentary hot chacolate, coffee, herba1 tea and.
bite-~~ze muffinslcraissants are offered.
~We anticipate that m.ast ski passes will be prtpaid on-line a❑tl delivereci tothe R.esort.
Any iast minute forgvttera equipment can be purchased at Gorsuch retail and charged to
the guest room.
• Q-nce this service is successfully cgmpleted, aPFlY~~ ~ourtesies and anticipative attitr.ide,
a carefree skiing experience and vacation are ensureci.. . but hold - - -there is more!
0 in the afternaan, at the end of the ski day, we wil be at the base with a mobile ski rack
sparting vur lvgo to pick up skisJpoles, so aur guests may enjny apres-ski cockt.ails and
shopping. The guest retums boots to the lacker where they can dry and waarm vverm'ght.
• During the entire stay at Vail Resort, we will providr the Ski Goncierge service on a
complimentar'y basis. ()n the last dcty, we bring the eqtupment back to the Resort to piace
into the guest"s wehicle. We will store {)wner ar VIP equipment into the ski lvcker in the
garage.
7iz 1 izoo9
4-2-6
4
a For rentezs, there is nathi:ng to da but leave the ski boots in exchange for shaes and walk
back to the Resart (Vista Bahn)_ Skiers from other bases (Gvlden Pea.k or Lionshead) usc
the shuttle tv retiim to the Resort with their ski equipment. The equipment wiI1 be stored
by the Betl staf#.
• It imperative that the Gorsuch shop in the hotel and the Gorsuch emplayees at 227
Wa115treet pmvide aseervice that meets Four Seasons standards.
To enhaace the warmth of this exclvsive service, guests visitiug the Ski C'orr.cierge will
start their day ~n the mauntain with ccjmplimenta.ry rich roasted coffee and a selection o#
teas. These beverages will 1e prepared in stylish "to go" cups_ Maming mini-
rnuffinslcroissants will also be available t.o satisfy the hunger of those who skipped
breakfast to get ari early start. Coffeeltea will be replacel in the afternoon with spiced ho
apple cider for a warm-up treat.
FRQM THE HOTEL i1EE'W'P[lIIVT
Resart frant-of-house employees will assist the guest wifih unloatling the luggage and ski equiprnent
as r~ecessary. Employees must take qarficular care when unloadRng equipment fmm the roof rack of
the vehicle.
it will be the emplayees, responsibility tv ertsure €hat +each indirridual piece of equipment is #agged
and perfinent inforrnation is recorded:
* The guest's first inifial and surnarne must be vwratten on the control stub.
~ i_I~~ . _ ........y a . KiFS _.~.i. ~iM ill,Y ur 'C c"~V'c`~E'~c'~p~ i.C
• Each pie~ ~f equipment shouid have a s#icker with the same matching number tor every
individual guest and the guest's Last Name and First lnitial (le. TAN, Vlf)
• AlI guest ski equipment will be stacked nea#ly and held for transpot'tataon to the Skr Concier~~
facilityr_
n : S4{` ~quipi-nent Vaags wilh' be appropriateJy t,agged with the Gue~t's namer aeparture date,
howv many bags and the matching con#rol stub numbers
• The bags wcdl be hLina in the Beli Closp-t sorted hy !as# narne.
Equipment uvill be transferred to the Skr Corrcierge faciliiy, Skr Cvncr'erge will ensure that each pieee
of eqlllpl'!`1eFlt ha5 +r~ pr0~~r tag 5C7 It 1S eaSfly idE.'f1tE~abEe foC f2tfieVal.
Guest equipment bags uvdl be heid at the Resort for the durabon of the guesYs stay.
The Door Attendant/GSA is responsible ior the safe keeping and proper storage of emptjr guest sici
bags.
Equapment 6ags will be tagged wiih an 4range fuggage #ag with the guest's narrie, uvhat 'rtems were in
the bag, the corresponding sficker numbers, and the guest's departure date_
The equEpment bags will be organized by Last f~~~er
The Skr +Corrcierge wiil indeRendentlyr account for ail guest's personai equipment upon receipt and
ensurre each piece of equiprnen# is tagged and handed crver to Gorsuch stafF.
7i21i2oo9
4-2-7
5
Alf equiprtaen# wiil be stored by last name. BQots virrifl be stored in assigned personal lockers, vn #he
top floor and the floor below at the Ffong Kong Caf+e buiJcting. 5kis and pvfes wilR be stored together
by Gorsuch on the designa#ed ski starage r~aclcs_ Snrnvboards wikl be held in the snawbaard racks.
Helmets or 4ther guest befang€ngs will be labeled and stored in Guest's assigned lveker, tvgether
wEth th+e boots.
The Skr' Cancierge wFll assign a iocker for the guest's equiprnent and note on a cantrol sheet +date of
arrival, departure, name of guest and lacker#.(using thear arrivals lists pTavided by the Reso€t). The
controi stub vuill then be filed accardirtg to departure da#es an+d alphabefically.
Skis should be fabeled just abQve the frarat birading, boots sMould be Iabeled on the back near the #op
c,f the cuff. Both poles should be lakeied jus# under the grip. Snowboards shauld be labeied vn the
deck ~~cvt= the front bindirtg.
Tha.s is tcr ensur~ that vwe have aunxfozm labelira.g system fvr all guest equiprnent.
The ruaaing of Ski Cancierge (Dff site)
Arrival
haci7 r~~ornia-r~; ~~efut~e opel~lg, Gors~~c~~ ti~~ill br-iii~; a11 tlie skisf'srxo ~~boaids to t1~u outsic~e
r.~cks.
Guests will be greeted by the Ski Concierge. The guest's full narne will he obtained. ne Ski
Cancierge vi.11 record the guest's last name and first initial on a note pad. The guest will he
invited to paroceed ts his 1QCker, Skt Cvncierge has list af all lockers with corrresponding
names.(Eatvns Plaza)
Guesk has made arrangernents the nu'ght before far boots and skis. The selected skis have been
adjusted to the boats and are v+raiting outside itt the ski ras;k in aipha order. The bovts have
been placed into the locker af the guest. Hotel wa.I l provide Gorsuch a dai1y update af guest
n.anes and locker Ski Conczerge circulates on upper floor and wi.ll assist the guests with
bvots.
Craffee and healthy, organic muffins are offered to the guest. This station will he on Eatons
Plaza level. (Level 3)
lunch and ather recotnmendations. Tissues ancf maps will afsv be offered
The guest wiU be directed either by stairs crr elevataar to flutdovrs ir~ ~rder to retrieve their
skisr'snowboard. The Ska CancEerge wi11 vvish them a pleasant day on the mountain.
The Ski Concierge shauld ensure that any items left behind will he put into the guests locker.
If uncerttaiin whv left iternr behind, it must be handled like lost and found.
7i2iizoo9
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()utside Ski Cancierge wi11 assist the guest ia retra:eving thei.r skisJsnowboa,rds and
aceompany the guests t4 Vista Bahn. -ney wi1l endeavor tv assist the guest regarding ski
conditions and mountain infnnnation. ,Ski C'oncierge and Gorsuch employees a.re fially
veTSant w'1th SIIiJ'V1fi aGallditiC?i1S S17d laSlt Illght5 gT't][}1121~g rep[}I"t. `I'wv Maps arre gut in every
locker
The whole pz-ocess should be as quick and efficient as pQSSible to alIvw zs tn serve the next
guest.
If guest has a private ski lesson with arequested instruetor Ski cancierge agent will introduce
the ins#ructor to the guest. "Che instructor will assist guest with skis and wa.}k with them to the
base of the mountain. Yf ski instructor is unknornn to the guest, guest skis wi116e pulled in the
morning and brought to the base of Vista Baln ski racks in alpha order where our guest will
meet #.heir ski instructor after they have been assisteci with their boots.
Note: The Ski Crancierge shau1d make every attempt to recognize guest faces a:ud naxxxzes
after the first day whenever possible in order to provide personalized sersrice,
Reium
IJpon return to the ,Ski CQncierge Facility the guest will he weXcom:ed back by the Ski
Goncierge. The Ski Concier,ge wi11 ask for the guest's full narne. They will write the last
name and first initiai on a note pad. The sk:is will be put on tt~~ sid raek annci will be retumed
by the Sla Concierge to Gorsuch ski ren#a1 on second floor, VJallstreet enitrance an+d give it to
the Gvrsuch employee wh+a w7i11 store the skis overnight. Guest vvill 1ae directed back to
hisJher lccker on F;atans Plaza or fourth floQr..
S'ki C"oncierge wil:l give assistance to the guest tv take off their }aoats. Offer them a cirink and
some finger fvod.
Nofie ;hot chocolate is offered to all g,ucests and recorflmenciativns are made for dinner a:nd
apres. Offer assistance with reservatians, Call back to laotel concierge, °who vvill confinmm
arrangements in wr,itirig delivered to guest bedroorn.
Ihe Ski C'onrrerge will ask ALL gucs1s in a natural manner it they p1an on skiing the next
day.
If the guest vvill not be skiing an their departure day, the Ski Concierge will ask ifthe guest
would like us to deliver the boQtsr"skis to the guest's rovm. If so, th~ Skr` C'oncierge will fll
out the Guest Equipment Retu-n farm with the ~'ruesi's name, room number (if knawn)~ ~
detailed list af all items to be retumed tca the hotel, a.nd a detailed descriptian af what is to be
~L')ck- Lc-, lhe ?[otSr~ F\ifh ~~"tlL 4-'i1t4i*~"'iY'~;~ti1' da'r4'~at.'i~ f } e` 1 r'•~;~~ ~7,_t~ ~ ur ~t~,4.=~t ~
. . ~ _ .
Items that will be transferred back to the Resort urill be held in a designated area labeled `Back
to Re5{_lr".
7/21 /2009
4-2-9
7
Boats wriJl be retumed to the Resort fo[lawing the guest's lasst ciay of skiing and received by
Guest Services.
Boots without a boot bag will autornatically be delivered to the guest's roo:rrn by.S`ki
C'oncierge unless otherwise indicafied on the Guest Equipment Returm Form.
It is the responsibility of the Skr Cancierge Attendant to wape dvwn alI guests' bvots, poles,
skis I snvwboa.rd equipment (incIuding rental equiprnent) at the enci afea.ch ski day.
Baots shQuld be wiped down with a cloth. Ahard hristle bx°uush shpuld ke used to cleari the
bottam af the boat.
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Four Seasons Ski Concierge Facility
Determination of Similar Use Submittal to the Town of Vail
Submitted by: Four Seasons Hotels and Resorts
July 14, 2009
NAKA GNJS, V_LC_
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