HomeMy WebLinkAbout2012-06-19 Agenda and Support Documentation Town Council Work SessionVAIL TOWN COUNCIL
WORK SESSION AGENDA
VAIL TOWN COUNCIL CHAMBERS
75 S. Frontage Road W.
Vail, CO 81657
12:30 P.M., JUNE 19, 2012
NOTE: Times of items are approximate, subject to change, and cannot be relied
upon to determine at what time Council will consider an item.
Public comments on work session item may be solicited by the Town
Council.
1.
ITEM/TOPIC: Site Visits:
1) Red Sandstone Park (30 min. )
PRESENTER(S): Gregg Barrie
2.
ITEM/TOPIC: DRB/PEC Update (15 min.)
PRESENTER(S): Warren Campbell
3.
ITEM/TOPIC: Discussion of Liquor Licenses within the Town of Vail (30
min.)
PRESENTER(S): Pam Brandmeyer
4.
ITEM/TOPIC: Welcome Center Service Level Discussion (30 min.)
PRESENTER(S): Suzanne Silverthorn and Henry Beer with
Stantec/Communication Arts, Inc.
ACTION REQUESTED OF COUNCIL: Review and discuss standards of service
for operation of the Welcome Centers and provide policy direction on next steps.
BACKGROUND: The purpose of this discussion is to review and clarify the
standard of service envisioned in the Town of Vail Guest Service Enhancement
Initiative and its related programs. This discussion will specifically address levels of
service desired for operation of the Visitor Information Centers (Welcome Centers)
and identification of next steps as it relates to the current operational contract with
Vail Info, Inc., which ends on September 30, 2012.
5. ITEM/TOPIC: An update to the Vail Town Council on the municipal site
redevelopment project. Topics to be addressed during the worksession
meeting include:
1) Review of the ToV design program,
2) Update on the General contractor selection process,
3) Review of the updated project schedule, and
4) A summary of next steps and actions. (60 minutes)
6/19/2012
PRESENTER(S): Stan Zemler and Will Hentschel with Oz Architecture
ACTION REQUESTED OF COUNCIL: The Vail Town Council is being asked to
provide town staff and the design team any input or direction they may have at this
time with regard to the new municipal office building design program.
BACKGROUND: The purpose of this worksession is to provide an update on the
progress of the municipal site redevelopment project. While the project is far from
completion, a substantial amount of progress has been made by the design team
since the last update. The design team is current meeting with CDOT on frontage
road access and design issues, addressing construction mitigation issues with
both CDOT and the FHWA, preparing a helipad relocation application with VVMC,
finalizing required contracts and agreements for execution, and designing the new
project to comply with the design goals adopted by the Vail Town Council. The
design team anticipates submitting a development application to the Town of Vail
Community Development Department on July 23rd.
STAFF RECOMMENDATION: Town staff the Vail Town Council provides
direction to the design team on the new municipal office building program. In order
to adhere to the project schedule, the design team will return to the Vail Town
Council meeting on July 3rd with a request for sign off on the building program.
6.
ITEM/TOPIC: The Economic Value of the Town of Vail's Investment in
Employee Housing (30 minutes)
PRESENTER(S): Nina Timm; the Vail Local Housing Authority and Ford Frick with
BBC Research and Consulting
ACTION REQUESTED OF COUNCIL: Listen to the presentation by Ford Frick of
BBC Research & Consulting, ask questions and provide the Vail Local Housing
Authority with direction on next steps.
BACKGROUND: The Vail Local Housing Authority engaged BBC Research &
Consulting to conduct an assessment of the economic impacts of deed restricted
employee housing in the Town of Vail. Ford Frick, BBC Research & Consulting,
will present the findings and conclusions of the assessment.
STAFF RECOMMENDATION: None at this time.
7.
ITEM/TOPIC: Information Updates and Attachments:
1) March All Store Same Store, Kelli;
2) VEAC June 12, 2012, minutes, Kelli;
3) Vail Child Care (VCC) Update: VCC, which is licensed for 39-children (9-
infants, 10-toddlers, and 20 pre-schoolers), has been operating since 2000.
It is Vail’s only licensed infant center. VCC typically runs at approximately
75% capacity which drops to the 60% level during summer. In slower
periods, part-time teacher staffing is reduced in order to meet break-even
targets, John Power; and
4) April Sales Tax. (15 min.)
8. ITEM/TOPIC: Matters from Mayor and Council (15 min.)
9. ITEM/TOPIC: Executive Session: 1) C.R.S. §24-6-402(4)(b) - to receive
6/19/2012
legal advice on specific legal questions, Regarding: Proposed Charter
Amendments. (10 min. )
PRESENTER(S): Matt Mire
10.
ITEM/TOPIC:
Adjournment (4:25 p.m.)
NOTE: UPCOMING MEETING START TIMES BELOW (ALL ARE
APPROXIMATE DATES AND TIMES AND SUBJECT TO CHANGE)
--------------------
THE NEXT REGULAR VAIL TOWN COUNCIL REGULAR WORK
SESSION WILL BEGIN AT APPROXIMATELY 12:30 P.M. (or TBD),
TUESDAY, JULY 3, 2012 IN THE VAIL TOWN COUNCIL CHAMBERS
FUTURE AGENDA ITEMS:
July 3:
Site Visit - Sundial Plaza and Vail Golf Course Clubhouse - WS - 45 min.
RETT Discussion - Kathleen H. - WS - 20 min. - 7/3
Budget Timetable - Kathleen H. - WS - 10 min. - 7/3
Seconded Supplemental - Kathleen H. - ES - 30 min. - 7/3
Second Reading Ord 8 - Vail Golf Course - ES - 30 min. - 7/3
Wayfinding Update - Greg H. - 20 min. - WS - 7/3
Info Update: Strategic Work Plan Update - Staff - WS - 7/3
Municipal Site Contractor Award - George - 30 min. - ES - 7/3
Ord 2 & Res 7 - Bill - ES - 30 min. - 7/3
July 17:
Ralf Garrison Briefing - Kelli - WS - 30 min. - 7/17
Ford Park discussion re: noise - Todd O./Greg Hall - 30 min. - WS - 7/17
Lionshead Shuttle (Welcome Center site) Discussion and Update - Tom K. -
7/17 - 30 min.
Bob McKown recognition of service for 8 yrs on Liquor Board and CSE - ES
- 7/17
View Corridor Tree Guidelines discussion - George R. - 30 min. - WS - 7/17
TBD:
Ford Park Construction Contract Award- Todd O./Greg H. - 30 min. - ES -
8/7
Parking Operational Review and Policy Discussion - Greg Hall - WS - 30
min. - TBD
Open Space Discussion with Toby Sprunk, Eagle County Open Space
Director - TBD
Housing Fee in Lieu Discussion - TBD
Gore Creek Water Quality Update - Bill Carlson - TBD
Comcast Discussion - Ron Braden/Matt Mire 60 min. - TBD
Outdoor Display Goods - George Ruther - TBD
Historic District - George Ruther - TBD
Sister City discussion - TBD
Review of Inclusionary Zoning and Housing Strategic Plan - George R - WS
- 60 min. -TBD
Joint Meeting with VRD re: operations of event center - TBD
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Site Visits:
1) Red Sandstone Park
PRESENTER(S): Gregg Barrie
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: DRB/PEC Update
PRESENTER(S): Warren Campbell
ATTACHMENTS:
DRB results from June 6, 2012
PEC results from June 11, 2012
6/19/2012
Page 1
DESIGN REVIEW BOARD AGENDA
PUBLIC MEETING
June 6, 2012
Council Chambers
75 South Frontage Road West - Vail, Colorado, 81657
**Order and times of agenda items are subject to change**
MEMBERS PRESENT MEMBERS ABSENT
Tom DuBois Andy Forstl
Brian Gillette
Rollie Kjesbo
Libby Maio
PROJECT ORIENTATION 1:00pm
SITE VISITS
1. Remmert Residence- 5147 Gore Circle
2. Timber Falls Building #17- 4450 Timber Falls Court
3. Johnson Residence- 1995 Hornsilver Circle
4. Williams Residence- 302 Mill Creek Circle
5. Cabin Fever- 225 Wall Street
MAIN AGENDA 3:00pm
1. Johnson Residence DRB120185 / 10 minutes Bill
Final review of a minor alteration (landscaping)
1195 Hornsilver Circle/ Lot 14, Block 6, Vail Village Filing 7
Applicant: David Probst
ACTION: Approved
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
2. Lion Square Lodge East DRB120173 / 10 minutes Bill
Final review of changes to approved plans (stairs)
660 West Lionshead Place/Lot 8, Block 1, Vail Lionshead Filing 3
Applicant: Lion Square Lodge East HOA, represented by Richard Melick
ACTION: Approved
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
3. Williams Residence DRB120123 / 10 minutes Bill
Final review of an addition (garage)
302 Mill Creek Circle/Lot 4, Block 1, Vail Village Filing 1
Applicant: Margret Williams, represented by Snowdon and Hopkins Architects
ACTION: Approved with condition(s)
MOTION: Gillette SECOND: Maio VOTE: 4-0-0
CONDITION(S):
1. The applicant shall revise the landscape plan to include a minimum of three (3) shrubs in the
location of the removed existing driveway prior to the issuance of a building permit.
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6/19/2012
Page 2
4. Remmert Residence DRB120131 / 10 minutes Bill
Final review of an addition (garage)
5147 Gore Circle / Lot 14, Block 3, Bighorn Subdivision Addition 5
Applicant: Stephen Remmert, represented by Tom Beck
ACTION: Tabled to June 20, 2012
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
5. Timber Falls Building #17 DRB120151 / 10 minutes Bill
Final review of a minor exterior alteration (decks)
4450 Timber Falls Court / Unplatted
Applicant: Timber Falls Building 17 HOA, represented by Andrew Slaugh
ACTION: Approved with condition(s)
MOTION: Kjesbo SECOND: Gillette VOTE: 4-0-0
CONDITION(S):
1. The applicant shall either replace the existing wood railings on all sides of the building with the
new cable style deck railings; or, the applicant shall install new wood railings on the rear of the
building to match the existing wood railings on the front of the building.
6. Scott Residence DRB120109 / 5 minutes Bill
Final review of new construction (two-family residence)
4898 Meadow Lane/Lot 15, Block 7, Bighorn Subdivision 5th Addition
Applicant: Mark J. and Jacqueline K. Scott, represented by David Irwin
ACTION: Tabled to June 20, 2012
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
7. Ford Park DRB120203 / 30 minutes Bill
Final review of new construction (athletic field expansion, storage/restrooms building,
concessions/restrooms building, amphitheater restrooms building, amphitheater plaza
and seating area modifications, parking lot, bus stop, streetscaping, landscaping, etc.)
530, 540, and 580 South Frontage Road East (Ford Park)/Unplatted
Applicant: Town of Vail
ACTION: Approved with condition(s)
MOTION: Gillette SECOND: Kjesbo VOTE: 4-0-0
CONDITION(S):
1. The applicant shall install full cut-off style exterior light fixtures.
2. The applicant shall cover the flat roof portion of the concession/restroom building with gravel
ballast, sedum plantings, or concrete pavers.
3. The applicant shall return to the Design Review Board at a future date for further review of the
proposed in-field artificial turf.
8. Vail Fire Station No. 2 DRB120121 / 10 minutes Bill
Final review of an addition (stair tower and façade)
42 West Meadow Drive/Part of Lots H and I, Vail Village Filing 2
Applicant: Town of Vail, represented by Pierce Architects
ACTION: Tabled to June 20, 2012
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
9. McAleese and Valent Residence DRB120171 / 10 minutes Rachel
Conceptual review of new construction (single-family residence)
1691 Buffehr Creek Road/ Lot 3, Eleni Zneimer
Applicant: Kelly McAleese and Scott Valent, represented by Lauren Ford and Kyle Webb
ACTION: Conceptual, no vote
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6/19/2012
Page 3
10. Village Gondola DRB120190 / 10 minutes Warren
Final review of minor exterior alterations (block wall)
250 Vail Lane/Vail Village Filing 5, Lot 3
Applicant: Vail Resorts, represented by Jeffrey Babb
ACTION: Tabled to June 20, 2012
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
11. Cabin Fever DRB120179 / 10 minutes Rachel
Final review of a minor exterior alteration (storefront)
225 Wall Street/Lot B, Block 5C, Vail Village Filing 1
Applicant: Robert Lazier, represented by Kit Williams
ACTION: Approved
MOTION: Kjesbo SECOND: Maio VOTE: 4-0-0
12. Vail Valley Medical Center DRB120140 / 10 minutes Warren
Final review of a minor exterior alteration (reroof)
181 West Meadow Drive / Lot E & F, Vail Village Filing 2
Applicant: Vail Clinic, represented by Brice Jackson
ACTION: Approved with condition(s)
MOTION: Kjesbo SECOND: Maio VOTE: 3-1-0 (Gillette opposed)
CONDITION(S):
1) The applicant shall install a black EPDM membrane roof system to match the existing roof material
to the east of the area to be re-roofed. This shall be depicted on the plan submitted for a building
permit.
STAFF APPROVALS
O’Hara Residence DRB110571 Bill
Final review of minor exterior alteration (hot tub)
1711B Geneva Drive/Lot 5B, Matterhorn Village
Applicant: Thomas O’Hara, represented by Daniel Reedy
Pedigo Residence DRB120111 Warren
Final review of a minor exterior alteration (roof)
1325 Westhaven Circle/Lot 49, Glen Lyon Subdivision
Applicant: Ruth Ann Pedigo
Standage/Oldham Residence DRB120122 Rachel
Final review of an addition (entry and loft)
2239 Chamonix Lane #B/Lot 18, Block A, Vail Das Schone Filing 1
Applicant: Kathy Standage and Michael Oldham, represented by Martin Manley Architects
Gagner Residence DRB120126 Rachel
Final review of a minor exterior alteration (hot tub)
4501 Spruce Way Unit B/Lot 1, Block 3, Bighorn Subdivision 3rd Addition
Applicant: Tim Gagner
Pollack Residence DRB120136 Rachel
Final review of changes to approved plans (solar panels)
4173 Spruce Way, Unit A / Lot 11A, Block 9, Bighorn Subdivision Addition 3
Applicant: Susan Pollack, represented by Jason Perez
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6/19/2012
Page 4
Deevy Residence DRB120139 Bill
Final review of changes to approved plans (driveway)
736 Forest Road Unit A/Lot 11, Block 1, Vail Village Filing 6
Applicant: Brian & Caryn Deevy, represented by Beth Levine Architect
Ball Residence DRB120145 Rachel
Final review of changes to approved plans (roof and stairs)
2835 Snowberry Drive/Lot 8, Block 9, Vail Intermountain Subdivision
Applicant: Christopher and Mary Ball, represented by Beth Levine Architect Inc.
Streich residence DRB120150 Bill
Final review of a minor exterior alteration (deck)
5097 Main Gore Drive North / Lot 3, Block 1, Bighorn Subdivision Addition 5
Applicant: Fred Streich, represented by Ankerholz Inc.
The Baggage Cheque DRB120152 Rachel
Final review of a sign application (sign conduit)
242 East Meadow Drive Unit C-1 / Lot B, Block 5, Vail Village Filing 1
Applicant: Johannes Faessler, represented by Colleen McCarthy
Town of Vail DRB120153 Warren
Final review of a minor exterior alteration (Booth Creek flood repairs)
2965 Booth Falls Road / Tract B, Block 1, Vail Village Filing 13
Applicant: Town of Vail, represented by Tom Kassmel
Town of Vail DRB120154 Warren
Final review of a minor exterior alteration (Middle Creek flood repairs)
145 North Frontage Road / Lot 1, Middle Creek Subdivision
Applicant: Town of Vail, represented by Tom Kassmel
Four Seasons Hotel DRB120155 Rachel
Final review of a sign application (joint directory & menu boxes)
1 Vail Road / Lot A-C, Vail Village Filing 2
Applicant: Vail Hotel 09 LLC, represented by David Sorenson
Town of Vail DRB120156 Warren
Final review of a minor exterior alteration (repaint)
2507 Arosa Drive / Lot 5, Block D, Vail Das Schone Filing 1
Applicant: Town of Vail
Brinkmann residence DRB120157 Warren
Final review of a minor exterior alteration (retaining walls)
2693 Cortina Lane / Lot 8, Block A, Vail Ridge
Applicant: C,C & M Brinkmann, represented by Patrick Pinnell
Kelton Residence DRB120158 Rachel
Final review of a minor exterior alteration (deck)
1034 Homestake Circle / Lot 5, Block 6, Vail Village Filing 7
Applicant: Art and Elaine Kelton, represented by Duane Piper
Village Inn Plaza DRB120159 Warren
Final review of a minor exterior alteration (vent and lights)
68 East Meadow Drive / Lot O, Block 5D, Vail Village Filing 1
Applicant: Village Inn Plaza HOA, represented by Lauren Ford
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6/19/2012
Page 5
Weipking Residence DRB120160 Tom T.
Final review of a minor exterior alteration (landscaping)
332 Beaver Dam Road/Lot 6, Block 3, Vail Village Filing 3
Applicant: Jeff Weipking
Illig Residence DRB120161 Tom T.
Final review of a minor exterior alteration (landscaping)
796 Forest Road/Lot 13, Block 1, Vail Village Filing 6
Applicant: Cliff Illig
NASA Properties DRB120162 Rachel
Final review of an addition (residential)
520 East Lionshead Circle Unit 302/Lot 5, Block 1, Vail Lionshead Filing 1
Applicant: NASA Properties Ltd, represented by Andrew James Abraham
Crooked Ski Townhouses DRB120163 Warren
Final review of a minor exterior alteration (deck and repaint)
2039 Chamonix Lane/Lot 17, Vail Heights
Applicant: Crooked Ski LLC, represented by Julie Overy
Dreaming Tree Spa & Boutique DRB120164 Bill
Final review of a sign application (business identification)
520 East Lionshead Circle/Lot 1, Block 1, Vail Lionshead Filing 1
Applicant: Lazier Lionshead LLC, represented by Carrie Untham
Sunlight North DRB120165 Warren
Final review of a minor exterior alteration (paving)
2475 Garmisch Drive/Lot 5, Block H, Vail Das Schone Filing 2
Applicant: Sunlight North HOA, represented by Burke Harrington
Red Sands Corporation DRB120166 Bill
Final review of changes to approved plans (soffit and lighting)
100 East Meadow Drive, Unit 25/Lot O, Block 5D, Vail Village Filing 1
Applicant: Red Sands Corporation, represented by Rollie Kjesbo
Hurwitz & Pylman Residence DRB120167 Rachel
Final review of a minor exterior alteration (landscaping)
1150A Casolar Lane/Lot A-9, Block A, Lion’s Ridge Filing 1
Applicant: Peter Hurwitz & Donna Pylman, represented by Rick Pylman
Brownstein Residence DRB120169 Warren
Final review of a minor exterior alteration (retaining wall)
1452 Buffehr Creek Road/Lot 1, Cliffside
Applicant: Harvey Robertson
Vail Racquet Club DRB120170 Rachel
Final review of a minor exterior alteration (deck)
4695 Vail Racquet Club Drive/ unplatted
Applicant: Steve Loftus
Diazayas Residence DRB120172 / 10 minutes Bill
Final review of changes to approved plans (windows, landscaping, chimney)
1895 West Gore Creek Drive/ Lot 26, Vail Village West Filing 2
Applicant: Martha and Alex Diazayas, represented by Shepherd Resources
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6/19/2012
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Sutphin Residence DRB120174 Rachel
Final review of a minor exterior alteration (stairs)
4843 Meadow Lane/Lot 10, Block 7, Bighorn Subdivision Addition 5
Applicant: Elizabeth Sutphin
McHugh Residence DRB120175 Warren
Final review of a minor exterior alteration (repaint)
4014 Bighorn Road/Lot 1, Gore Creek Park
Applicant: M. Joseph McHugh, represented by Nedbo Construction
Village Inn Plaza Phase III DRB120176 Warren
Final review of a change to approved plans (condenser)
68 E. Meadow Drive/Lot O, Block 5D Vail Village Filing 1
Applicant: Village Inn Plaza HOA, represented by KH Webb Architects
Northwoods Condominiums DRB120177 Warren
Final review of a minor exterior alteration (reroof)
600 Vail Valley Drive Bldg. D/ Unplatted
Applicant: Michael Boyd
Timber Falls Building 7 HOA DRB120178 Warren
Final review of a minor exterior alteration (deck)
4511 Meadow Drive/Unplatted
Applicant: Karl Edgerton, represented by Julie Spinnato
Corrigan building DRB120180 Warren
Final review of a minor exterior alteration (repaint)
2000 Chamonix Lane/Lot 37, Buffehr Creek
Applicant: Tom Corrigan, represented by Burke Harrington
Sharer Residence DRB120181 Tom T.
Final review of a minor exterior alteration (landscaping)
1187 Hornsilver Circle/Lot 13, Block 6, Vail Village Filing 7
Applicant: Kevin Sharer, represented by Pristine Alpine
Tavern on the Gore DRB120183 Rachel
Final review of a sign application (business identification)
223 Gore Creek Drive/Block 5B, Vail Village Filing 1
Applicant: George Hilliard
Fantasia Furs DRB120184 Bill
Final review of a sign (business identification)
194 E. Gore Creek Drive, Unit 162 (Lodge at Vail) / Lots A,B,C, Block 5C, Vail Village Filing 1
Applicant: Sue O’Leary Adams
Hernandez Residence DRB120186 Rachel
Final review of changes to approved plans (living room, dormers)
1416 Moraine Drive/Lot 8, Block 2, Dauphanais-Mosely Filing 1
Applicant: Job Hernandez, represented by Brian Gillette
Sweet Basil DRB120189 David R.
Final review of minor exterior alteration (HVAC equipment)
193 Gore Creek Drive/Lot A, Block 5B, Vail Village Filing 1
Applicant: Gore Creek Plaza LLC, represented by Eric Rosenquist
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Page 7
Hutchinson Residence DRB120191 Bill
Final review of minor exterior alterations (reroof)
2616 Davos Trail/Lot 1, Block E, Vail Das Schone Filing 1
Applicant: Bryan and Patricia Hutchinson, represented by G&G Roofing
Holbert Residence DRB120192 Rachel
Final review of a minor exterior alteration (window)
508 East Lionshead Circle Unit 210/Lot 2, Block 1, Vail Lionshead Filing 1
Applicant: Philip Holbert, represented by Michael Krohn
Quintana Residence DRB120197 Rachel
Final review of changes to approved plans (deck benches)
1730 Golf Lane Unit 76/Unplatted
Applicant: Ana Cecilia Quintana, represented by Jeff Lutz
Nelson Residence DRB120198 Rachel
Final review of a minor exterior alteration (repaint, pavers)
2932 Bellflower Drive/Lot 7, Block 8, Vail Intermountain Development Subdivision
Applicant: Rachel Nelson
Preston Investments Inc. DRB120208 Bill
Final review of a minor exterior alteration (deck)
1610 Sunburst Drive, Unit 24 (Vail Golf Course Townhomes)/Lot 1, Sunburst Filing 3
Applicant: Cerrada Molino De Bezares, represented by Extreme Builders
STAFF DENIALS
Grier Residence DRB120188 Bill
Final review of a minor exterior alteration (hot tub/deck)
1422 Moraine Drive/Lot 11, Block 2, Dauphanais-Mosely Filing 1
Applicant: John Grier, represented by Bob Knepper
The applications and information about the proposals are available for public inspection during regular office
hours in the project planner’s office, located at the Town of Vail Community Development Department, 75
South Frontage Road. Please call 479-2138 for information.
Sign language interpretation available upon request with 24 hour notification. Please call 479-2356,
Telephone for the Hearing Impaired, for information.
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PLANNING AND ENVIRONMENTAL COMMISSION
June 11, 2012
1:00pm
TOWN COUNCIL CHAMBERS / PUBLIC WELCOME
75 S. Frontage Road - Vail, Colorado, 81657
**Order and times of agenda items are subject to change**
The public hearing of June 11, 2012 has been CANCELED. All pending
applications will be heard at the June 25, 2012 public hearing. No
items were ready to be heard at this hearing.
1. A request for a recommendation to the Vail Town Council, pursuant to Section 12-3-7,
Amendment, Vail Town Code, for prescribed regulations amendments to Title 12, Zoning
Regulations, and Title 14, Development Standards, Vail Town Code, to require restoration of
watercourses and riparian areas, and setting forth details in regard thereto. (PEC120011)
Applicant: Town of Vail
Planner: Rachel Dimond
ACTION:
MOTION: SECOND: VOTE:
2. A request for a recommendation to the Vail Town Council for a zone district boundary
amendment, pursuant to Section 12-3-7, Amendment, Vail Town Code, to allow for a rezoning of
the Vail National Bank Building (US Bank Building) from Special Development District No. 23
with an underlying zoning of Commercial Service Center District to the General Use District,
located at 108 South Frontage Road West/Lot D2, Vail Village Filing 2, and setting forth details in
regard thereto. (PEC120014)
Applicant: Vail Clinic Inc., represented by Rick Pylman and Jim Wear
Planner: Warren Campbell
ACTION:
MOTION: SECOND: VOTE:
3. A request for the review of conditional use permits, pursuant to Section 12-9C-3, Conditional
Uses, Vail Town Code, for a healthcare facility and a public building and grounds, to allow for the
redevelopment of the Town of Vail municipal site with a medical research, rehabilitation, and
office building and a municipal office building located at 75 and 111 South Frontage Road West/
Unplatted, and setting forth details in regard thereto. (PEC120012)
Applicant: Vail MOB, LLC, represented by Triumph Development and Town of Vail, represented
by Consilium Partners, Vail
Planner: Warren Campbell
ACTION:
MOTION: SECOND: VOTE:
4. A request for a recommendation to the Vail Town Council on prescribed regulation amendments
to Section 12-13-5, Employee Housing Unit Deed Restriction Exchange Program, Vail Town
Code, pursuant to Section 12-3-7, Amendment, Vail Town Code, to allow for amendments to the
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6/19/2012
Page 2
employee housing unit deed restriction exchange program review process, and setting forth
details in regard thereto. (PEC120017)
Applicant: Town of Vail
Planner: Bill Gibson
ACTION:
MOTION: SECOND: VOTE:
5. A request for a recommendation to the Vail Town Council for a prescribed regulations
amendment, pursuant to 12-3-7, Amendment, Vail Town Code, to allow for amendments to Title
12, Zoning Regulations, to amend the development review process, and setting forth details in
regard thereto. (PEC120010)
Applicant: Town of Vail
Planner: Rachel Dimond
ACTION:
MOTION: SECOND: VOTE:
6. A request for a final recommendation to the Vail Town Council for prescribed regulations
amendments to Title 12, Zoning Regulations and Title 14, Development Standards, Vail Town
Code, pursuant to Section 12-3-7, Amendment, Vail Town Code, to provide regulations that will
implement sustainable building and planning standards, and setting forth details in regard
thereto. (PEC090028)
Applicant: Town of Vail
Planner: Rachel Dimond/Kristen Bertuglia
ACTION: WITHDRAWN
7. Approval of May 14, 2012 minutes
MOTION: SECOND: VOTE:
8. Information Update
9. Adjournment
MOTION: SECOND: VOTE:
The applications and information about the proposals are available for public inspection during regular
office hours at the Town of Vail Community Development Department, 75 South Frontage Road. The
public is invited to attend the project orientation and the site visits that precede the public hearing in the
Town of Vail Community Development Department. Please call (970) 479-2138 for additional
information.
Sign language interpretation is available upon request with 24-hour notification. Please call (970)
479-2356, Telephone for the Hearing Impaired, for information.
Community Development Department
Published June 8, 2012, in the Vail Daily.
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6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Discussion of Liquor Licenses within the Town of Vail
PRESENTER(S): Pam Brandmeyer
ATTACHMENTS:
Liquor Memorandum
6/19/2012
Town staff was asked to provide information concerning types of liquor licenses within
the town limits and the pros and cons of an establishment being licensed vs.
unlicensed.
Currently the Town of Vail (TOV) has 89 liquor licenses and there are approximately
140 nonprofit organizations in Eagle County.
I. Classes of Licenses and Permits Currently in the Town of Vail
Retail Liquor Store:
A retail liquor store license shall be issued to persons selling only malt, vinous and
spirituous liquors in sealed containers, not to be consumed at the place where sold.
Retail liquor stores may sell nonfood items related to the consumption of such liquors.
Alpine Wine and Spirits
Grappa Fine Wines and Spirits
Lionshead Liquor Store
Safeway Store (3.2%)
7-Eleven Store (3.2%)
Spikes Liquors
Vail Fine Wines
West Vail Liquor Mart
Beer and Wine:
A beer and wine license shall be issued to persons selling malt and vinous liquors and
fermented malt beverages for consumption on the premises. Beer and wine licensees
shall have sandwiches and light snacks available for consumption on the premises
during business hours, but they do not have to provide meals for consumption.
Big Bear Bistro
Old Forge Pizza (West Vail)
VistaBahn Ski Rentals
Yeti’s Grind
Hotel and Restaurant:
Hotel and Restaurants shall provide alcohol beverages only to customers of the hotel
and restaurant and only if meals are actually served and provide not less than 25% of
the gross income from the sales of food and drink of the business of the licensed
premises. Meals are served between 8 a.m. and 8 p.m. and meals and light snacks and
sandwiches after 8 p.m.
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Town of Vail Page 2
** A hotel may be designated as a resort complex if it has at least fifty sleeping rooms
and has a related sports and recreational facilities located contiguous or adjacent to the
hotel for the convenience of the general public.
Alpenrose Too Alpine Tavern Bart & Yeti’s
Altitude Billards & Sports Club & Café Aria Spa & Club Bearfish Bar & Grill
Billy’s Island Grill Blue Moose Pizza–Vail Blu’s Beanery
The Arrabelle at Vail Square** Bol Bully Ranch & Bar
Campo De Fiori Ristorante Cinebistro Elway’s Restaurant
The Express Lift The Four Seasons Golden Peak Grill
Game Creek Clubhouse Garfinkel’s The George
Gohan-Ya Grand Prix Room Kelly Liken
La Bottega La Cantina La Tour
Lancelot Larkspur Restaurant Matsuhisa Vail
May Palace Restaurant Mezzaluna Moe’s BBQ
Montauk Seafood Grill Nozawa Ore House
Pazzo’s Pizzeria The Red Lion Russell’s
Sandbar Bar & Café Sapphire A Restaurant Sebastian-Vail
Sushi Oka & Hibachi Sweet Basil Swiss Chalet
Tap Room on Bridge Street Terra Bistro Vendetta’s
Vail Cascade Resort Vail Chophouse Vail Marriott
West Side Café Yama Gasthof Gramshammer
Happy Valley Grill (Golf Club/Course) Left Bank Restaurant Up the Creek Bar & Grill
Old Forge Pizza (Lionshead) Osaki’s Sushi & Japanese Cuisine
Tavern:
A tavern license shall be issued to persons selling alcohol beverages by the drink only
to customers for consumption on the premises. A tavern license shall have sandwiches
and light snacks available for consumption on the premises during business hours, but
not have meals available for consumption.
Antler's Antlers at Vail Millie Barela Brd Rm Christiana at Vail
Kemo Sabe Shake Down Ritz Carlton Club & Residences
Samana Vail Amphitheater Whiskey Jack’s
Happy Valley Grill (Dobson)
Optional premises:
The premises specified in an application for a hotel and restaurant license with related
outdoor sports and recreational facilities for the convenience of its guests or the general
public located on or adjacent to the hotel and restaurant.
Golden Peak Grill The Express Lift Happy Valley Grill (Golf Course)
Art Gallery permit:
A person operating an art gallery that offers complimentary alcohol beverages for
consumption only on the premises and not sell alcohol beverages, and shall not serve
alcohol beverages for more than 4 hours in any one day.
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6/19/2012
Town of Vail Page 3
Special Event permit:
A special event permit may be issued to an organization which has been incorporated
under the laws of the State of Colorado for purposes of a social, fraternal, patriotic,
political or athletic nature and being nonprofit in nature or which is a regularly
established religious or philanthropic institution, or which is a state institution of higher
education. An organization shall only be allowed 15 days in a calendar year for a
special event permit.
II. Unlicensed Large Venues in the Town of Vail
Donovan Pavilion and Welcome Center/Grand View must have a special event liquor
permit or a private function to have liquor served during an event.
TOV Streets & Lionshead Mall needs a special event liquor permit to have liquor
served during an event.
Solaris Plaza needs a special event liquor permit to have liquor served during an event.
Ford Park Athletic Fields, Lower Bench and Parking Lots needs a special event liquor
permit to have liquor served during an event.
III. Pros and Cons of Licensed Premise, Unlicensed Premise and Optional Premise
Licensed Premise:
Pros: Cons:
All liquor revenue to licensee Limited flexibility for users
Turn-key for services No control over pricing
Loss of management control
No donation of alcohol
Unlicensed Premise:
Pros: Cons:
Flexibility for users Time Constraints for short notice events
Affordability for users (i.e. Memorials)
Available as Community Center User secures all vendors (caterer etc.)
Town oversight including Management
Optional Premise
Pros: Cons:
Flexibility – turn on/off as needed Conflicts of use & priority of use/users
Community/nonprofit/event producer friendly
Complete control & oversight by user
Rental revenue
More affordable
Turn-key or an option for the user to secure other vendors
3 - 1 - 3
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Welcome Center Service Level Discussion
PRESENTER(S): Suzanne Silverthorn and Henry Beer with Stantec/Communication Arts, Inc.
ACTION REQUESTED OF COUNCIL: Review and discuss standards of service for operation
of the Welcome Centers and provide policy direction on next steps.
BACKGROUND: The purpose of this discussion is to review and clarify the standard of
service envisioned in the Town of Vail Guest Service Enhancement Initiative and its related
programs. This discussion will specifically address levels of service desired for operation of the
Visitor Information Centers (Welcome Centers) and identification of next steps as it relates to
the current operational contract with Vail Info, Inc., which ends on September 30, 2012.
ATTACHMENTS:
Service Level Memorandum
6/19/2012
To: Vail Town Council
From: Welcome Center Review Team
Kerry Donovan, Susie Tjossem, John Power, Krista Miller, Suzanne Silverthorn
Date: June 19, 2012
Subject: Discussion of Welcome Center Service Levels
I. PURPOSE
The purpose of this discussion is to review and clarify the standard of service
envisioned in the Town of Vail Guest Service Enhancement Initiative and its related
programs. This discussion will specifically address levels of service desired for
operation of the Visitor Information Centers and identification of next steps as it relates
to the current operational contract which ends on September 30, 2012.
II. BACKGROUND
In 2010 the Vail Town Council identified “Improved Guest Service” as a top priority to
complement the completion of Vail’s redevelopment. As a result, a far-reaching and
comprehensive effort to expand the quality and integration of services to enhance the
guest experience in all seasons was initiated. A competitive process to solicit proposals
from resort experts from across the country resulted in the selection of
Stantec/Communication Arts in January 2011 to assist the town with its guest service
goals. Initial phases of this work have included programming the new Lionshead
Welcome Center and refinements to the town’s wayfinding system which is currently in
process. Additional phases will include renovation of the Vail Village Visitor Information
Center and continued wayfinding.
The Town of Vail Guest Service Enhancement Initiative was reaffirmed earlier in the
year with adoption of the Town Council Strategic Plan in which “Improve the Quality of
the Experience” was identified as one of four goal areas. Action steps within the work
plan have been identified to “improve the Vail experience for all guests and further set
Vail apart from its competition” and to “partner with Vail Resorts on cutting-edge
technology (e.g., wayfinding, Wi-Fi, social media, apps).”
The recent opening of the Lionshead Welcome Center and its related programming has
created opportunities for additional operational enhancements to address the Town
Council’s goals for elevated guest services. The previous recommendation of the
Welcome Center Review Team (Kerry Donovan, Susie Tjossem, Krista Miller, John
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6/19/2012
Town of Vail Page 2
Power and Suzanne Silverthorn) has been to move from a fragmented operations and
decision-making approach to a strategic and comprehensive approach that leverages
resources, and enhances the guest experience through quality and innovation. These
services are recommended to be housed under a single management structure as
outlined in Section III of the memorandum. This will require a reorganization of current
services. Consideration of enhanced services is also recommended.
III. CURRENT MANAGEMENT STRUCTURE OF VISITOR CENTER OPERATIONS
Since 2005, the Town of Vail has contracted with Vail Info, Inc. for the daily operation of
the two information booths. The contract specifies hours of operation and the provision
of the following information and services to the general public:
x Information relating to all current and scheduled events and activities in the Town
of Vail.
x Information regarding the physical layout of the Town of Vail and directions to the
location of things and activities within the Vail resort community.
x Display digital information material and brochures for Town of Vail business
license holders in the Centers, and generally act as a clearing house for all such
Vail information.
x Provide a lodging reservation service for Town of Vail rental properties.
x Provide an activities desk within the Centers for the purpose of booking activities
provided by Vail area businesses.
x In consultation with the Town, sell Town of Vail sponsored items that help to
market the Town of Vail to the general public.
x Provide services to all Vail business license holders in an equal non-
discriminatory fashion.
x Maintain a daily log of all referrals made through the Centers.
x Fulfill tourist information requests in a timely fashion to meet and exceed
customer expectations.
x Schedule summer/winter host shifts.
x Extend operational hours to assist stranded travelers during road closures on I-
70 between Dowd Junction and Copper Mountain until 10 p.m.
The current operational contact with Vail Info, Inc. ends on September 30, 2012. This
$206,813 contract provides for 5,784 hours of annual operation ($198,290), plus new
services to include scheduling and coordination of the Community Hosts ($8,523).
Management of the Vail Info, Inc. contract is currently overseen by the Town of Vail in
two capacities. The Community Information Office is responsible for oversight of the
day-to-day contract management, while the Human Resources Department is
responsible for oversight of the Community Host program. This circumstance has
resulted in shared oversight as well as additional program development by the Town of
Vail. The additional services are provided directly by the Town of Vail staff and include
the following:
x Community Host program design and funding.
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6/19/2012
Town of Vail Page 3
x Community Host recruitment, hiring and training.
x Training and coordination of guided tours by Community Hosts.
x Compilation and dissemination of weekly event calendar via email blast (hotel
concierges, businesses, etc.).
x Compilation and production of monthly event poster for Welcome Center
display.
x Compilation and deployment of new and updated video content for media wall
in the Welcome Center.
x Compilation and deployment of content pages for touch screen in the Welcome
Center and Transit Center.
On May 15, members of the Welcome Center Review Team presented a
recommendation to the Town Council to consider a new operational structure for the
Welcome Centers by converting to a town-run function following expiration of the Vail
Info Inc. contract in the fall of 2012. This recommendation was not supported by the
Town Council. Instead, the committee was directed to entertain discussions with Vail
Info, Inc. about service enhancements and the potential for a contract extension. On
June 5, during an update to the Town Council by the town manager on a process to
discuss continued contractual services with Vail Info, Inc., the Town Council asked that
a discussion on service levels be scheduled to better frame ongoing discussions with
Vail Info, Inc.
In introducing the service level discussion at this work session, the Welcome Center
Review Team recommends consolidating the services performed by Vail Info, Inc. and
the Town of Vail within a singular operational and management structure to create
efficiency, integration and consistency in service delivery as a first step. This seamless
delivery would remove the fragmentation and piece-meal approach that exists today. It
is assumed a third-party operator would perform these services given the Town
Council’s direction on May 15.
IV. GUEST SERVICE ENHANCMENTS
As a second step, the Review Team has previously recommended consideration of
additional service enhancements within operation of the Visitor Information Centers that
would differentiate Vail from its competitors. While the current service levels are
meeting basic needs, an initial assessment by Stantec/Communication Arts suggests
Vail could be an industry leader with additional emphasis and focus.
As suggested in the attached commentary by Stantec/Communication Arts, enhanced
service goes beyond “order taking and fulfillment.” Instead, it is “knowing and
anticipating the customer’s habits of mind, lifestyle preferences and aspirations and
translating that knowledge into responses that surprise and delight the customer or
guest.” In particular, the guest service delivered from the Lionshead Welcome Center,
given its impressive physical surroundings, should be elevated to meet or exceed that of
any of the concierge services delivered by a four or five star hotel, according to the
analysis by Stantec/Communication Arts.
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6/19/2012
Town of Vail Page 4
It is acknowledged the level or standard to which the Guest Enhancement Program will
be held must be established and agreed upon by the Town Council.
V. NEXT STEPS
Depending on the level of specificity used to define the Vail service standard during this
discussion and/or the need for additional information, the Review Team suggests three
options for consideration by the Town Council:
x Option 1 – Continue “status quo” with current scope of services provided
independently and concurrently by both the contractor and the Town of Vail for a
period ending September 30, 2013 via a one-year contract extension with Vail Info,
Inc. During the next year, identify an elevated service standard agreed upon by the
Town Council on behalf of the community and solicit competitive bids to be
released as an RFP in May 2013.
x Option 2 – Consolidate current scope of services performed by contractor and
Town of Vail into a single service contract effective October 1, 2012. Negotiate
terms of contract directly with Vail Info, Inc. During the next year, identify an
elevated service standard agreed upon by the Town Council on behalf of the
community and solicit competitive bids to be released as an RFP in May 2013.
x Option 3 – Identify an elevated service standard agreed upon by the Town Council
on behalf of the community within the next 30 days and either solicit competitive
bids for services to begin October 1, 2012 or negotiate terms of an extended
contract directly with Vail Info, Inc. for these elevated services.
VI. ACTION REQUESTED OF TOWN COUNCIL
Review and clarify the standard of service desired for operation of the Visitor
Information Centers and provide policy direction on next steps.
VII. ATTACHMENTS
A. Information Services Agreement
B. Service Level Comparisons
C. Stantec/Communication Arts: Observations & Commentary
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6/19/2012
INFORMATIONSERVICESAGREEMENT
THISAGREEMENTismadeandenteredintoonthis
JJ day ofSeptember, 2011,
bytheTOWNOFVAIL, aColoradomunicipalcorporation (the "Town ") andVAILINFO, INC., a
Coloradocorporation ( "VailInfo ")
RECITALS
WHEREAS, theTownhasavitalinterestinitseconomichealthandsustainability; and
WHEREAS, theTownofVailHomeRuleCharterandtheColoradoRevisedStatutes
providetheTownwiththepowertoappropriatemoneyforthepurposeofadvertisingthebusiness,
socialandeducationaladvantages, thenaturalresourcesandthescenicattractionsoftheTown; and
WHEREAS, theTownwishestocontinuetoretaintheservicesofVailInfotooperateand
managetheCentersandtocollectanddispenseinformationtothegeneralpublicrelatedtotourist
attractions, lodgingandotherrelatedmattersforthepurposeofattractingincreasedtouristvisitation
totheTownofVail; and
WHEREAS, VailInfowishescontinuetoprovidetheabove - referencedservicesfortheTown
subjecttothetermsandconditionsherein.
NOW, THEREFORE, inconsiderationoftheabovepremisesandthemutualcovenantsand
agreementssetforthhereinthepartiesagreeasfollows:
I.
SCOPEOFSERVICES
VailInfowillbeseenasacommunitypartnerinthepromotionandmarketingofVail.
ThecenterswilltakeontheroleofVail'spremierconciergeservice. Customerswillbeassisted
withrestaurantreservations, activities, overnightlodgingandinformedreferralsthatwillall
contributetoamemorablevisit.
Thecentermanagementstaffwillmakeitsbestefforttohaveanongoingpresenceata
varietyofeventsandfunctionstodemonstrateVailInfoInc.'scommunityinvolvementand
outreach. Theoutreachvenuesinclude: VCBAmeetings, MeadowDriveMerchantmeetings,
LionsHeadMerchantAssociationmeetings, VailValleyPartnershipevents, VailLocal
VailInfoCenterAgreement
4 - 1 - 5
6/19/2012
MarketingDistrictmeetings, VailCommissiononSpecialEventsmeetings, TownofVail
Annualmeeting, meetandgreetwithintheshopsandrestaurants, etc.
AnychangestotheoperationalstandardswilloccurthroughconsultationbetweenVailInfo
andtheTown. VailInfoagreestoperformtheScopeofServicesinaccordancewiththeapproved
budget.
NeitherVailInfonoritsemployeesareauthorizedtoacceptgiftsorotherformsof
compensationfromanybusinessesasaresultofVailInfo'soperationoftheCenters, including, but
notlimitedtocommissionsforbookinglodgingandactivities.
II.
INFORMATIONANDSERVICESPROVIDEDBYVAILINFO
A. VailInfowilloperatetwoCenters, oneintheVailVillage, theotherinLionshead.
VailInfowillberesponsiblefortherelocationofstafftothenewLionshead
WelcomeCenterwhencompletedasdirectedbytheTown.
B. TheCenterswillbestaffedandthehoursofoperationshallbeassetforthinthe
attachedExhibitA , whichisattachedheretoandmadeaparthereofbyreference.
Thepartiesherebyagreetocooperatetomakeanyadjustmentsinschedulingor
staffingdeemednecessaryinordertobetterservethecustomer, aslongassuch
changesarewithinthescopeofthecontractedhoursorarrangementsmadefor
additionalcompensationbytheTown.
C.
VailInfoshallprovide, throughtheCenters, thefollowinginformationandservices
tothegeneralpublic.
Informationrelatingtoallcurrentandscheduledeventsandactivitiesinthe
TownofVailandmaintainsuchinformationonthedesignatedspecialevents
webpage.
2.
Aweeklyproductionanddistributionof "ThisWeekinVail ".
3. InformationregardingthephysicallayoutoftheTownofVailanddirections
tothelocationofthingsandactivitieswithintheVailresortcommunity.
4.
DisplaydigitalinformationalmaterialandbrochuresforTownofVail
businesslicenseholdersintheCenters, andgenerallyactasaclearinghouse
forallsuchVailinformation. BecausetheprimarypurposeoftheCentersis
VailInfoCenterAgreement 2
4 - 1 - 6
6/19/2012
tomarketandpromotetheassetsoftheTownofVail, anypublications
displayedmustinclude "Vail" ineitherthetitleofanydocumentdisplayedor
inthecontent. TheTownManageroftheTownofVailshallhavesole
discretionastowhatadvertisementsand/orpublicationsareacceptablefor
displayintheCenters, andwhichcomplywiththe "VailOnly" policy
discussedbelow. Inaddition, theTownshallreservetherighttodenyanyone
theopportunitytodisplayanypublicationoradvertisingmaterialwhichdoes
notfurthercomplywiththe "VailOnly" policyasdeterminedbytheTown
Manager.
5. VailInfoshalloperatealodgingreservationserviceforTownofVailrental
propertiesonly. InoperatingtheCentersVailInfoherebyexpresslyagrees
thatitshallnotbookanylodgingpropertiesoutsidetheTownofVailtown
limitsasrequiredbythe "VailOnly" policy, whichisattachedasExhibitB
andincorporatedhereinbyreference.
6. VailInfomayoperateanactivitiesdeskwithintheCentersforthepurposeof
bookingactivitiesprovidedbyVailareabusinesses. Ifanon - profitactivityor
activitynotfoundintheTownofVail, suchashorsebackriding,
snowmobilingordogsleddingisrequested, VailInfomaydispense
informationandbookreservations.
7. VailInfo, inconsultationwiththeTown, willsellTownofVailsponsored
itemsthathelptomarkettheTownofVailtothegeneralpublic.
8.
VailInfowillprovideservices, viatheCenters, toallVailbusinesslicense
holdersinanequalnon - discriminatoryfashion. VailInfoagreestomeetall
therequirementsoftheapplicabletown, state, andfederallawsrespecting
non - discrimination.
9.
VailInfowillmaintainadailylogofallreferralsmadethroughtheCenters,
whichwillbeavailableforpublicinspectionduringnormalbusinesshours.
10. VailInfoshallfulfilltouristinformationrequestsinatimelyfashiontomeet
andexceedcustomerexpectations.
VailInfoCenterAgreement 3
4 - 1 - 7
6/19/2012
11.
Anymaterials, suchas, butnotlimitedto, visitororientedfactsheets, walking
tours, tipsonhowtospendadayinVail, etc. producedfortheVisitorCenter
shallbecomethepropertyoftheTownofVailuponterminationofthis
Agreement.
12. VailInfowillschedulesummer /winterhostshiftsandperformallother
servicesoutlinedintheTownofVailHostProgramcoordinationscopeof
servicesassetforthintheattachedExhibitC , whichisattachedheretoand
madeaparthereofbyreference.
III. STRANDEDTRAVELERINFORMATIONANDSERVICESPROVIDEDBY
VAILINFO
VailInfoservesasanimportantguestservicecomponentduringroadclosures. During
regularoperatinghours, thestaffisavailabletomonitorroadconditionsviaTVChannel10,
assistwithdirectingmotoriststothefreeshelter, makingarrangementsforhotelbookings,
suggestingplacestoeat, orofferingentertainmentsuggestionsto "makethebestofit" while
they'rehere.
WhenroadclosuresoccurwhentheCentersareclosed, thefollowingproceduresareagreed
uponbythetwoparties:
A. IfaroadclosureoccursonI -70betweenDowdJunctionandCopperMountain
priortothedailyclosureofoneorbothoftheCenters, theVailVillagelocation
willremainopentoserveasaninformationpostwithoperationscontinuinguntil
10:00p.m. TheVailCommunicationsCenter (970) 479 -2201, willnotifyRobert
Bankat (970) 476 -6171uponthefirstreportoftheclosure. Apre - preparedsign
willbeattachedtotheLionsHeadlocationinformingmotoriststheVailVillage
locationisopenandwillassiststrandedmotoristswiththeirquestions. Staffingof
theVailVillageInfoCenterduringthisperiodwillbeaugmented, whenneeded,
bythestaffoftheTownofVailCommunityInformationOffice. RobertBankwill
serveascoordinatorofthestaffingcallout. Afterhourscontactinfoforthe
CommunityInformationOfficestaffisasfollows:
SuzanneSilverthorn, (970)471 -1361 (cell) or524 -7781 (home)
VailInfoCenterAgreement 4
4 - 1 - 8
6/19/2012
IfI -70isreopenedpriortothe10:00p.m. closingtimeofthecenter, thestaffwill
postasignonthedoorindicatingtheroadisopen; thecenterwillthenlockupfor
theevening.
B. IfaroadclosureoccursonI -70betweenDowdJunctionandCopperMountain
whentheVisitorInformationCentersareclosed, VailInfo. Inc. willmakeevery
efforttoopentheVailVillagelocationtoofferassistancetotravelersbetweenthe
hoursof9a.m. to10:00p.m. Seeaboveforoperatingprocedures.
IV.
CONSIDERATION
TheTownagreestocompensateVailInfoforitsservicespursuanttothisAgreementasset
forthbelow:
ThesumofTWOHUNDREDTHIRTEENTHOUSANDFOURHUNDREDTHIRTY
THREEDOLLARS ($213,433.00) payableinfourpaymentsofFIFTYTHREETHOUSAND
THREEHUNDREDFIFTYEIGHTDOLLARSANDTWENTY -FIVECENTS ($53,358.25). The
firstinstallmentwillbepaidatthetimethisAgreementisexecuted. Thesecond, thirdandfourth
paymentswillbepaidbyJanuary1, 2012, April1, 2012andJuly1, 2012.
WhenthereisaroadclosureandcustomersarestrandedtheTownwillpayVailInfoa
totalhourlyrateof $25perhourforcall -outmanagementandstaffing. Timesheetlogswillbe
usedtoverifythosehoursofoperation. Toprocesspayment, VailInfo, willsendaninvoice
within30daysofthecall -outtotheTownofVailCommunityInformationOffice, 75S. Frontage
Rd., Vail, Colorado81657. AnyrenewaltermtothisAgreementshallbenegotiatedasaseparate
agreement.
Inadditiontothecompensationstatedabove, VailInfoshallalsoreceive:
Six (6) - Blueandtwo (2) — SilverParkingPassesforVailInfoemployees; and
V.
CHANGEINOPERATION
TheTownhastherighttodiscontinueormodifyoperationsandagreestogivenoticetoVail
Infowithin30days.
VI. TERM
ThisAgreementshallbecomeeffectiveonOctober1, 2011, andshallterminateon
September30, 2012.
VailInfoCenterAgreement 5
4 - 1 - 9
6/19/2012
VII.
PERSONNEL
A. VailInfoagreesthattheprincipalpersonnelresponsiblefortheperformanceofthis
AgreementwillbeRobertBank. VailInfofurtheragreesthatnosubstituteofthis
personnelshallbemadewithoutthepriorwrittenapprovaloftheTown.
B.
VailInforepresentsthatitspersonnelengagedinthisprojectarefullyqualifiedand
properlytrainedtoperformtheservicesrelatedtothisAgreement.
VIII.
INDEPENDENTCONTRACTOR
VailInfoisanindependentcontractor, andnothingcontainedinthisAgreementshall
constituteordesignateVailInfooranyofitsemployeesasagents (exceptasexpresslysetforthin
thisAgreement) oremployeesoftheTown. Further, itisagreedthat:
A. TheTowndoesnotrequireVailInfotoworkexclusivelyforit;
B. TheTown, forwhomtheservicesaretobeperformed, doesnotestablishaquality
standardforVailInfoexceptasotherwisecontainedherein;
C.
TheTownmaysupplyplansandspecifications, butwillnotoverseetheactualwork
orinstructVailInfoastohowtheworkwillbeperformed, exceptasprovidedherein;
D. TheTownmayterminatetheContract, by14dayswrittennoticewithoutcurebyVail
Info, ifVailInfoviolatesthetermsofthisAgreementorfailstoproducearesultthat
meetsthespecificationsoftheAgreement;
E.
TheTowndoesnotprovidetrainingforVailInfo'semployeesorworkers;
F. TheTowndoesnotprovidetoolsorbenefitstocompletetheAgreementalthough
materialsandequipmentmaybesupplied;
G.
TheTowndoesnotdictatethetimeofperformanceexceptthatacompletion
scheduleandrangeofworkhoursmaybeestablished;
H.
PaymentforservicesrenderedpursuanttothisAgreementwillbemadetothetrade
orbusinessnameoftheproviderofservicesratherthantotheindividual;
I.
TheTowndoesnotinanywaycombineitsbusinessoperationswiththoseofVail
Info.
VAILINFOASANINDEPENDENTCONTRACTOR, ISNOTENTITLEDTOWORKERS'
COMPENSATIONBENEFITSANDTHECONTRACTORISOBLIGATEDTOPAYFEDERAL
VailInfoCenterAgreement 6
4 - 1 - 10
6/19/2012
ANDSTATEINCOMETAXONANYMONIESEARNED.
IX. MAINTENANCEANDREPAIR.
TheTownownstheCentersandshallberesponsiblefortheircondition, careandupkeep,
andthecostsassociatedwithsame. VailInfoshalltakegoodcareofthepremisesandthe
fixturesandimprovementstherein, including, withoutlimitation, anystorefront, doors, plate
glass, windows, heatingandairconditioningsystem, plumbing, pipeselectricalwiringand
conduits, andshallpromptlynotifytheTownofproblemsormaintenancerequiredwhichshall
beperformedassoonaspossibleattheTown'sexpense.
A.
VailInfoResponsibilities:
1. Providejanitorialandotherservicesnecessarytomaintaintheinteriorpremisesin
acleanandorderlycondition, toincludewindowcleaningatleasttwice, and
morefrequentasneeded, duringthetermofthisAgreement. Suchserviceswill
bepaidforbyVailInfowithfundsprovidedbytheTownandsetforthinthe
OperatingBudget.
2. Dailymonitoringofthevestibuleareatomaintainaneat, orderlyappearanceand
toensureasupplyof "VailFirst" brochuresandpublicationsareavailable.
3. VailInfoshalltakegoodcareofthepremisesandthefixturesandimprovements
thereinandpromptlynotifytheTownofVailFacilitiesMaintenanceSupervisor
at479 -2170ofanybuildingrepairneedswhichshallbeperformedassoonas
possibleattheTown'sExpense.
4.
VailInfowillprovideimmediatenotificationtotheTownofanythingitmay
witness, includingiceoverhangsfromtheCentersroofs, toensurethesafetyof
thecustomers.
B.
TownResponsibilities:
1.
TheTownshallmaintainthebuildingstructuresandfixturesinfirstclass
conditionandrespondpromptlytorequestsforbuildingrepairs.
2.
TheTownwillprovidesnowremovalandexteriortrashpickup.
3.
TheTownwillberesponsiblefortheremovaloficeoverhangsfromtheCenters
roofstoensuresafeaccesstotheCenters.
VailInfoCenterAgreement
4 - 1 - 11
6/19/2012
4. TheTownagreesthatitwillfurnishatnocosttoVailInfothenecessaryrepairs,
electricity, heating, lightingandwaterforpremises.
XII.
INSURANCE
VailInfoshallobtainandmaintaininforceforthetermofthisAgreementthe
followinginsurance:
A.
Comprehensivegeneralliabilityinsurancepolicy, includingproductsliability, with
limitsofnotlessthanonemilliondollars ($1,000,000.00) peroccurrenceandnotless
thantwomilliondollars ($2,000,000.00) generalaggregateforbodilyinjuryordeath
ofanypersonorpersonsordamagetoproperty. Allsuchpoliciesshallcontaina
provisionthatthesamemaynotbecanceledormateriallychangedoralteredwithout
firstgivingthirty (30) dayspriorwrittennoticetotheTown.
B.
Worker'sCompensationandemployerliabilityinaccordancewiththeWorker's
CompensationActoftheStateofColoradoforemployeesdoingworkinColoradoin
accordancewiththisAgreement.
C.
TheabovecoveragesshallbeobtainedfromcompaniesacceptabletotheTown.
CertificatesofInsuranceevidencingcoverageshallbefurnishedtotheTownatthe
timeofthesigningofthisAgreement. Thegeneralliabilitypolicyshallincludethe
Townasanadditionalnamedinsuredbypolicyendorsement.
XIII. NOWAIVER
NowaiverofanyoftheprovisionsofthisAgreementshallbedeemedtoconstitutea
waiverofanyotherprovisionofthisAgreement, norshallsuchwaiverconstituteacontinuing
waiverunlessotherwiseexpresslyprovided, norshallthewaiverofanydefaultofthetermsofthis
Agreementbedeemedawaiverofanysubsequentdefault.
XIV.
TERMINATION
TheperformanceoftheworkprovidedforinthisAgreementmaybeterminatedwith
thirty (30) daysnotice, inwholeor, fromtimetotime, inpartbytheTownforitsconvenience. Any
suchterminationshallbeeffectedbydeliverytoVailInfoofawrittennoticespecifyingthedate
uponwhichterminationbecomeseffective. ThisAgreementmayalsobeterminatedbyVailInfo
withthirty (30) daysnotice, inwholebyVailInfoforitsconvenience. Anysuchterminationshallbe
VailInfoCenterAgreement 8
4 - 1 - 12
6/19/2012
effectedbydeliverytotheTownofawrittennoticespecifyingthedateuponwhichtermination
becomeseffective. Intheeventoftermination, VailInfoshallbepaidonapro -ratabasisforwork
satisfactorilycompletedpriortothedateofterminationandforexpensespriortothedateof
termination. UpontheexpirationorotherterminationofthisAgreement, VailInfoshallpromptly
quitandsurrendertotheTownthetwoCenters, broomcleaned, ingoodorderandfirstclass
condition, ordinarywearexcepted.
XV. JURISDICTION, VENUEANDATTORNEYSFEES
ThejurisdictionandvenueofanysuitorcauseofactionunderthisAgreementshallliein
EagleCounty, Colorado. Ifitbecomesnecessarytobringanycauseofactiontoenforcethetermsof
thisAgreement, theprevailingpartyshallbeawardeditslegalcostsincludingreasonableattorney
fees.
XVI. POINTOFCONTACT
AnypointsofcontactforbothpartiesandanynoticeprovidedforinthisAgreementshallbe
deemedgivenuponreceiptifhanddeliveredormailed, CertifiedMail, ReturnReceiptRequested, to
therespectivepartiesattheaddressesbelow:
TownManager
TownofVail
75S. FrontageRoad
Vail, Colorado81657
Ph. 970/479 -2105
VailInfo, Inc.
P.O. Box4503
Vail, Colorado81658
Attn: RobertBank
Ph. 970476 -6171
XVII. ASSIGNMENT
ThisAgreementisforexpertservicesofVailInfoandmaynotbeassignedwithouttheprior
writtenconsentofallpartiestothisAgreement.
XVIII. COMPLIANCEWITHLAW
VailInfowillnotperformanyoftheservicesprovidedspecifiedinthisAgreementcontrary
toanylocal, state, orfederallaw.
VailInfoCenterAgreement 9
4 - 1 - 13
6/19/2012
XIX. SEVERABILITY
ShouldanysectionofthisAgreementbefoundtobeinvalid, allothersectionsshallremain
infullforceandeffectasthoughseverablefromthepartinvalidated.
XX. INTENTIONOFTHEPARTIES
ThisAgreementcontainstheentireintentionofthepartiesandmayonlybechangedbya
writtendocumentsignedbythepartieshereto.
XXI. EXHIBITS
AllExhibitstothisAgreementwhicharereferencedbytheprovisionshereofasbeing
attachedheretoaredeemedincorporatedhereinbythisreferenceandmadeaparthereof.
XXII. RULESOFCONSTRUCTION
TheheadingswhichappearinthisAgreementareforpurposesofconvenienceandreference
andarenotinanysensetobeconstruedasmodifyingtheparagraphsinwhichtheyappear. Each
partyheretoacknowledgesthatithashadfullandfairopportunitytoreview, makecommentupon,
andnegotiatethetermsandprovisionsofthisAgreement, andifthereariseanyambiguitiesinthe
provisionshereoforanyothercircumstanceswhichnecessitatejudicialinterpretationofsuch
provisions, thepartiesmutuallyagreethattheprovisionsshallnotbeconstruedagainstthedrafting
party, andwaiveanyruleoflawwhichwouldotherwiserequireinterpretationorconstructionagainst
theinterestsofthedraftingparty. Referenceshereintothesingularshallincludetheplural, andto
thepluralshallincludethesingular, andanyreferencetoanyonegendershallbedeemedtoinclude
andbeapplicabletoallgenders. ThetitlesoftheparagraphsinthisAgreementareforconvenience
ofreferenceonlyandarenotintendedinanywaytodefine, limitorprescribethescopeorintentof
thisAgreement.
XXIII. ADDITIONALASSURANCES
Thepartiesagreetoreasonablycooperatetoexecuteanyadditionaldocumentsandtotake
anyadditionalactionasmaybereasonablynecessarytocarryoutthepurposesofthisAgreement.
XXIV. PROHIBITIONAGAINSTEMPLOYINGILLEGALALIENS
PursuanttoSection8 -17.5 -101, C.R.S., et. seq., Contractorwarrants, represents,
acknowledges, andagreesthat:
A.
Contractordoesnotknowinglyemployorcontractwithanillegalalien;
VailInfoCenterAgreement 10
4 - 1 - 14
6/19/2012
B. Contractorshallnotenterintoacontractwithasubcontractorthatfailstocertifyto
Contractorthatthesubcontractorshallnotknowinglyemployorcontractwithan
illegalalien;
C. Contractorhasverifiedorattemptedtoverifythroughparticipationinthebasicpilot
employmentverificationprogramcreatedinPublicLaw208, 104thCongress, as
amended, andexpandedinPublicLaw156, 108thCongress, asamended,
administeredbytheUnitedStatesDepartmentofHomelandSecurity (the "Basic
PilotProgram ") thatContractordoesnotemployanyillegalaliens. IfContractoris
notacceptedintotheBasicPilotProgrampriortoenteringintothisAgreement,
ContractorshallforthwithapplytoparticipateintheBasicPilotProgramandshall
submittotheTownwrittenverificationofsuchapplicationwithinfive (5) daysofthe
dateofthisAgreement. ContractorshallcontinuetoapplytoparticipateintheBasic
PilotProgram, andshallverifysuchapplicationtotheTowninwriting, everythree
3) monthsuntilContractorisacceptedorthisAgreementiscompleted, whichever
occursfirst. Thissubparagraph3shallbenullandvoidiftheBasicPilotProgramis
discontinued;
D. ContractorshallnotusetheBasicPilotProgramprocedurestoundertake
preemploymentscreeningofjobapplicantswhilethisAgreementisbeingperformed;
E. IfContractorobtainsactualknowledgethatasubcontractorperformingworkunder
thisAgreementknowinglyemploysorcontractswithanillegalalien, Contractorshall
notifysuchsubcontractorandtheTownwithinthree (3) daysthatContractorhas
actualknowledgethatthesubcontractorisemployingorcontractingwithanillegal
alien, andshallterminatethesubcontractwiththesubcontractorifwithinthree (3)
daysofreceivingthenoticerequiredpursuanttothissubsectionthesubcontractor
doesnotceaseemployingorcontractingwiththeillegalalien, exceptthatContractor
shallnotterminatethecontractwiththesubcontractorifduringsuchthree (3) days
thesubcontractorprovidesinformationtoestablishthatthesubcontractorhasnot
knowinglyemployedorcontractedwithanillegalalien;
F. ContractorshallcomplywithanyreasonablerequestbytheColoradoDepartmentof
VailInfoCenterAgreement 11
4 - 1 - 15
6/19/2012
LaborandEmployment (the "Department ") madeinthecourseofaninvestigation
thattheDepartmentundertakesorisundertakingpursuanttotheauthorityestablished
insubsection8 -17.5 -102 (5), C.R.S; and
G. IfContractorviolatesanyprovisionofthisAgreementpertainingtotheduties
imposedbysubsection8- 17.5 -102, C.R.S. theTownmayterminatethisAgreement
andContractorshallbeliableforactualandconsequentialdamagestotheTown
arisingoutofsaidviolation.
REMAINDEROFPAGEINTENTIONALLYLEFTBLANK]
VailInfoCenterAgreement 12
4 - 1 - 16
6/19/2012
INWITNESSWHEREOF, thepartiesheretohavecausedthisAgreementtobemade
thedayandyearfirstabovewritten.
F
TOWNOFVAIL, aColorado
municipalcorporation Sl
ooRr
By:
St emler, TownManager
VAILINFO, INC.,
aColoradofor- rofitcorporation
By: qV
R (JlertBank
Its:
of .5t
StateofColorado )
ss:
CountyofEagle )
or
Dona •
SubscribedtoandaffirmedbeforemebyRobertBank, the ofVailInfo,
Inc., inthecountyofEe. cj -e- ,
stateofColorado, this ` dayof
2011.
at) • 4/
ryl
VailInfo
Center''Jr,h
Notaryubli
Mycommissionexpires0Z /Z
13
4 - 1 - 17
6/19/2012
EXHIBITA
MONTHDAYSBOOTHHRSHRS /DAY
October31W9 -2LH12 -510
November17W9 -2LH12 -510
LateNovember (WhenMTNOpens)13 W9 -5LH9 -516
December31W9 -5LH9 -516
January 31W9 -5LH9 -516
February 28W9 -5LH9 -5 16
March31W9 -5LH9 -516
April 23W9 -5LH9 -5 16
LateApril (WhenMTNCloses)7 W9 -2LH12 -510
May 31W9 -2LH12 -510
June9W9 -2LH12 -510
LateJune21W9 -8LH9 -822
July 31W9 -8LH9 -822
August 31W9 -8LH9 -822
EarlySeptember (THRULaborDay)7 W9 -8LH9 -822
September 23W9 -2LH12 -510
Training 148
VailInfoCenterAgreement 14
4 - 1 - 18
6/19/2012
EXHIBITB
VailVisitorCenterPolicies
Lodging: VailOnlyPolicy
TheVailVisitorCenter'spolicyistoonlybookandofferinformationonlodginglocatedwithin
theTownofVail. IftheguestspecificallyrequestsinformationonlodgingoutsideoftheTown
ofVail, theVisitorCenterstaffmaydirecttheguesttoaphonebookwheretheycanlookupthe
property'sphonenumber. TheVailVisitorCentersarenottobookanyaccommodationsthatare
notlocatedwithintheTownofVail.
Activities: VailFirstPolicy
TheVailVisitorCenter'spolicyistofirstandforemostoffervisitorsinformationonthe
amenitiesandactivitiesofferedwithintheTownofVail. Iftheguest'srequestdoesnotexist
withintheTownofVail, acomparableamenitywithintheTownofVailshouldbeoffered. If
thisstilldoesnotaccommodatetheguest'sneeds, itisappropriatetoofferabusinesswithinthe
VailValleybutnotwithintheTownofVailinordertodisplayexcellentcustomerservice. This
doesnotapplytolodging.
Itisacceptabletoofferguestsinformationonactivitiesandnon - profiteventsthatarenotbased
withintheTownofVail.
TheVisitorCenterStaffmaygivedirectionstolocationsoutsideoftheTownofVailwhen
specificallyrequestedbytheguest.
VailInfoCenterAgreement 15
4 - 1 - 19
6/19/2012
TOWNOFVAILHOSTPROGRAMCOORDINATION
SUMMER/WINTER2011 -2012
SCOPEOFSERVICES
Vision: TheTownofVailwilltakealeadershiproleincollaboratingwithitsresort
partners, includingVailInfoInc., todeliveranintegratedandseamlessquality
experienceforVail'scustomersandourmountainguests. Whetherinterfacingdirectly
withourmunicipalservicesasaresidentorpropertyowner, orenjoyingavacationasa
guest, ourstrategicalignmentwillbeembodiedinacommunity -wideculturethatwill
elevatecustomerservicetonewlevelsandwillresultinelevatingVail'seconomic
prosperityacrosstheresort.
VailInfoInc.
Schedulehostshiftsforsummer /winter2011 -2012. CopiesTOVHR- Directoron
groupschedulepostingsandcommunicationstohosts.
ScheduletheEpicFlyertobeavailablewhenhostsareonduty.
ScheduleshostorientationincollaborationwithTOV.
Managecentralizedhostsign -inbookatVailVillagewherehostsdeployto
assignmentsfromthere.
Trackhoursworkedforrequired80 -hourcommitmentpervolunteer.
TheHRDirectorandHostadministratorwillobserve /coach /mentorhostsonsite
baseduponamutuallyagreeableschedule. TheywillweartheRed -Icoatjacket
whenmakinginspectionstoincreasevisiblepresenceintheTOV.
Participateintheinterview /hiring /disciplineprocess.
AssisttheCommunityInformationOfficeinpreparationanddistributionof "This
WeekinVail" activitycalendar.
Makearrangementstopickupandstockfreegiveawaygranolabars.
ProvidestorageforhostmaterialsatVisitorCenters (brochures, coats /shirts,
nametags, swag, etc.).
Providestorageareaforhosts' personalitemsatVisitorCentersuponrequest
coats, skis, lunchbag, etc.).
Makenametaginserts.
Willcreateaname -tagsystemforVailInfoStafftocoordinatewithHosts.
WillbillTOV (attn: JPower) $2,841on7/1/11, 1/1/12, and4/1/12foratotalof
8,523.
TownofVail
Programdesignincludingshiftpatternsandtargetedstaffinglevels (45).
Employment, advertising, recruitingandretention.
Compensationstrategy (thevariouswaysthe $700valueiscarvedupinrelation
tohoursworked) Developselectionform.
Productpurchasing (hats, coats, vests, summershirts, fannypacks, nametags,
inventoryandcleaning).
Coordinationof "ThisWeekinVail" activityschedule.
DevelopshostorientationandtrainingincollaborationwithVailInfoInc.
IsprimarycontactwithVRmanagementwithregardtoparking, passes,
products, marketingetc.
4 - 1 - 20
6/19/2012
1.
ReportingRelationships
VailInfoInc. reportstotheTOV- InformationOfficerforpurposesofInfoInc
contractadministrationandforcoordinationoftheweeklyactivitymessage.
TheassignedHostAdministratorreportstotheTOVDirector -HR /Riskfor
purposesofassignedhostresponsibilitiesasoutlinedinthisscopeofservices
understanding.
Va" Info,En.
obbyBank Dat
TownofVail
StanZemlerDate
4 - 1 - 21
6/19/2012
Elevated Scope of Services Current Scope of Services
Purpose
The Vail Welcome Centers are the pillars of Vail’s Guest
Enhancement Initiative. It is in these facilities that we
communicate a World Class level of service and guest
experience. This heightened level of service is defined by
simplicity and innovation resulting in a measurable differentiation
between Vail and its competitors in how guests are welcomed
and cared for.
The Welcome Centers will provide a seamless, singular
communications portal for guest relations and services. The
combination of state-of-the-art technology and personal
interactions creates a high-tech/high-touch setting for a better
informed and more comfortable guest. In concert with effective
wayfinding and friendly and helpful employees and hosts
(parking, transit, mountain, shops) throughout the entire town,
our guests will now see Vail as the global standard for
excellence.
Services
x Delivery of concierge services by “doers,” with welcoming,
knowledgeable personalized guest assistance in every
way imaginable. Includes referrals, “personal favorites,”
reservations, activity suggestions, ticket sales, etc.
x Assembly and production of guest-related materials in
static and digital real-time formats. If it doesn’t exist,
create it.
Purpose
The Visitor Information Centers assist guests with their questions
and needs in a way that provides a positive impression about
Vail. Through delivery of exceptional customer service, the
interaction creates a welcoming environment where visitors feel
comfortable exploring the resort at their own pace – whether it is
a stroll through town for lunch, an intended or impromptu activity,
an overnight stay, or intent to return. As such, the operation will
serve to further Vail’s reputation for resort excellence and
contribute to the municipal goals of economic vitality and
prosperity for businesses in the Town of Vail.
Services
x Collect and dispense information relating to all current
and future events, attractions and activities in the Town of
Vail.
x Collect and dispense information regarding the physical
layout of Vail and provide personalized assistance with
wayfinding, directions and other visitor orientation needs.
x Dispense information and provide for the free display of
4 - 1 - 22
6/19/2012
x Creation of opportunities to promote events, activities,
outings and free offerings with each guest interaction;
customized when possible.
x Integration, expansion and management of Host program.
x Development of new and inventive ways to connect with
guests.
x Creation of referral opportunities for guests to share their
experiences with others.
x Creation of outreach opportunities to invite guests to
return – database.
x Engaging guests in ongoing celebration of Vail’s 50th
anniversary and its heritage.
x Creating partnerships and alliances with Vail Resorts, Vail
Local Marketing District Advisory Council, business
community and others.
x Engaging Vail residents, business owners, employees
and others in elevating guest services across the resort -
creating a culture sea change.
Components
x Visibility and accessibility – multi-dimensional (outdoor
hosts, apps, multiple locations, walking tours).
x Attractiveness – an expression of the Vail brand.
x Great, energetic staff – personal concierge, multi-lingual.
materials and brochures from any and all Town of Vail
businesses, including attractions, lodges, shops and
restaurants in accordance with the Vail-only policy.
x Display and distribute information in which Vail is featured
in the title or content of the publication subject to approval
by the Town of Vail.
x Provide on-site access for lodging and activity bookings
via use of computer terminals and courtesy phones in
accordance with the Vail-only policy. All software used in
the Visitor Centers will be restricted to Vail properties
only.
x Provide on-site facilitation of complaints or problems
related to the Vail Village or Lionshead parking structures
via distribution of discretionary coupons. The operator
shall provide internal controls to prevent abuse.
x Collect and dispense information to promote Vail’s resort
offerings, including the commercial business districts (Vail
Village, Lionshead and West Vail), Vail Mountain, the
transit system, recreational trails and paths, Ford Park,
Colorado Ski Museum, Vail Golf Club, Vail Library and all
other amenities within the resort.
x Collect and dispense information and services to
encourage and facilitate visitation during Vail’s
revitalization.
x Provide for the sale of Vail manhole cover products and
other merchandise approved by the Town of Vail that
4 - 1 - 23
6/19/2012
x Compelling content – gathering place for beginning and
extending the Vail adventure.
x Full-service clearinghouse - information available in a
comprehensive, one-stop shop format.
x Wow factor – international presence.
Measurements
x Increased guest contacts from year to year.
x Increased referrals from year to year.
x Increased guest use of information tools (Apps, websites,
virtual concierge).
x Increased guest loyalty (Net Promoter).
serves to complement the purpose of the center.
x Provide wheelchairs in accordance with the town policies.
x Provide visitor center services to businesses located in
the Town of Vail in an equal and non-discriminatory
fashion.
x Process the fulfillment of visitor information requests in a
timely and customer-friendly fashion to maximize impact
on the potential customer.
x Maintain staffing and hours of operation as follows: Winter
season, 8 hours per day per center; Summer season, 11
hours per day per center; Spring & Fall season, up to 6
hours per day per center with overlapping hours
maintaining a 10 a.m. to 6 p.m. combined operation.
x Maximize opportunities to access visitor information on a
24/7 basis.
x Maximize opportunities to collect visitor contact
information for performance measures.
Measurements
x Smooth management transition - no complaints or
conflicts of interest.
x Visitor counts.
x Lodging bookings – commission-free revenue returned to
the community.
4 - 1 - 24
6/19/2012
x Increased economic vitality and prosperity for businesses.
o Increased attendance/revenue at events and
special programs.
o Increased hospitality, retail, food and beverage
revenues.
x Increased coordination and collaboration with partners.
x Increased training resort-wide.
x Community buy-in and participation.
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6/19/2012
OBSERVATIONS&COMMENTARY:
THETOWNOFVAILGUESTENHANCEMENTPROGRAM
HenryBeerStantec/CommArtsJune11,2012
Background:
InOctoberof2010Stantec/CommArtswithBBCResearchandClarityGrouprespondedtoaRequestfor
ProposalissuedbytheTownforaGuestEnhancementProgram.Theprincipalcomponentsincludedreview
andupgradestoavarietyofguesttouchpoints,themostimmediateofwhichbecametheLionshead
WelcomeCenterandaTown
x TotheVailguest,servicedoesnotsimplymean“ordertakingand
fulfillment.”Atthislevel,Serviceisdefinedasknowingandanticipating
thecustomer’shabitsofmind,lifestylepreferencesandaspirationsand
translatingthatknowledgeintoresponsesthatsurpriseanddelightthe
customerorguest.
x Nordstromdepartmentstore,Apple’sGeniusBar,theFourSeasons
Hotel’sexceptionalattentiontodetail,andAmazon’sobsessionwith
makingtheircustomers’intersectionwiththeirservicefrictionlessare
justafewexamples.Thesefamiliarbusinessesdonotconsiderexcellent
servicetomerelybetheabsenceofcomplaints.Theselegendarybrands
explicitlytelltheircustomerinterfaceprovidersthatexcellenceis
measuredonlybypositiveconsumerfeedbackthatspecificallypointsto
incidentswherehighlevelsofservicewereprovided.
x Theseexperiencesformthebaselineagainstwhichthequalityofwhat
theTownthenprovideswhentheseindividualsandtheirfamiliesarrive
inVailandbecomeGuests.
2.SettingtheVailStandard
Itisimportanttorecognizethatbeforeanyadditionalinitiativesareundertaken
relatedtotheGuestEnhancementProgram,thelevelorstandardtowhichthese
initiativeswillbeheldmustbeestablishedandagreedupon.
x Fromitsbeginnings,theTownofVailhasbeenmindfuloftheguestexperience.
ThecurrentmarketingstrategiesadoptedbytheVailLocalMarketingDistrict
(VLMD)include:
Supportaworld
x ThestandardagreeduponintheVLMDmarketingstrategiesunambiguouslysets
thebarhigh.InordertodeliveraWorldClassExperience,extraordinarily
rigorouslevelsofperformanceandexcellenceateverytouchpointmustbeput
inplace,sustainedandmeasuredtocompeteatworldclasslevels.
x Forexample,theconciergeservicedeliveredatLionsheadWelcomeCenter
shouldmeetorexceedthatoftheGuestServicesdeskofanyfourorfivestar
hotel.
x TheTownofVailiswellonthepathtoworld
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: An update to the Vail Town Council on the municipal site redevelopment
project. Topics to be addressed during the worksession meeting include:
1) Review of the ToV design program,
2) Update on the General contractor selection process,
3) Review of the updated project schedule, and
4) A summary of next steps and actions.
PRESENTER(S): Stan Zemler and Will Hentschel with Oz Architecture
ACTION REQUESTED OF COUNCIL: The Vail Town Council is being asked to provide town
staff and the design team any input or direction they may have at this time with regard to the
new municipal office building design program.
BACKGROUND: The purpose of this worksession is to provide an update on the progress of
the municipal site redevelopment project. While the project is far from completion, a
substantial amount of progress has been made by the design team since the last update. The
design team is current meeting with CDOT on frontage road access and design issues,
addressing construction mitigation issues with both CDOT and the FHWA, preparing a helipad
relocation application with VVMC, finalizing required contracts and agreements for execution,
and designing the new project to comply with the design goals adopted by the Vail Town
Council. The design team anticipates submitting a development application to the Town of
Vail Community Development Department on July 23rd.
STAFF RECOMMENDATION: Town staff the Vail Town Council provides direction to the
design team on the new municipal office building program. In order to adhere to the project
schedule, the design team will return to the Vail Town Council meeting on July 3rd with a
request for sign off on the building program.
ATTACHMENTS:
Town Council Memo
Municipal Site Presentation
6/19/2012
TO: Vail Town Council
FROM: George Ruther, Director of Community Development
Stan Zemler, Town Manager
DATE: June 19, 2012
SUBJECT: Municipal Site Redevelopment Project
I. PURPOSE
The purpose of this meeting is to present information on the municipal site redevelopment
project and receive direction from the Town Council on several time sensitive next steps.
Information to be presented includes:
• ToV design program,
• General contractor selection process update,
• Project schedule, and
• Series of next steps for advancing the project forward.
The municipal site redevelopment project is a partnership between the Town of Vail (ToV), the
Vail Valley Medical Center (VVMC), the Steadman Clinic (SC), the Steadman-Philippon
Research Institute (SPRI) and Howard Head Sports Medicine (HH) to construct a new municipal
office building and a new medical office building on the Town’s municipal office site in an effort
to sustain and grow Vail’s year-round economy.
II. KEY POINTS OF THE PROJECT
• The redevelopment site includes the westernmost 2/3rds of the Town of Vail municipal
office site. (0.556 acres)
• Two separate buildings (ToV municipal offices and MOB) to be constructed.
• The medical office building (MOB) and the Town offices total approximately 100,000
square feet of gross building space. (MOB +/-78,000 sq. ft. & TOV +/-22,000 sq. ft.)
• A +/-260 space below grade parking garage would be constructed to accommodate the
vehicle parking need.
• Pedestrian bridge over South Frontage Road to provide circulation between MOB and
VVMC.
• Helipad requires relocation at VVMC’s expense.
• Mitigation of development impacts is required (i.e., employee housing, traffic impact fee,
art in public places, etc.).
• Development application fees, building permit and plan review fees, and construction
use tax payments are required.
• ToV to receive payment for land cost ($5 million) with a closing in March 2013.
• MOB office space to be owned by SC (46%) and VVMC (54%). A portion of the office
space is to be leased back to SPRI and HH.
• The ToV municipal offices are displaced for the duration of the redevelopment project
construction period (+/- 20 months).
5 - 1 - 1
6/19/2012
2
• A total of 50 to 60 employees will be displaced during the construction period.
III. TOWN OF VAIL DESIGN PROGRAM
Town staff has been working with OZ Architecture to prepare a final design program for the new
municipal office building. To date, internal interviews have been conducted with key town staff
members and draft studies have been completed to fully understand the current and projected
program needs of the Town.
A summary of the office space square footage requirements is as follows:
• Total office staff (49 employees)
• Total departmental office square footage ( 9,986 sq. ft.)
• Common areas (ie, restrooms, circulation, meeting spaces, public spaces, council
chambers, copy rooms, etc.) ( 14,863 sq. ft.)
• Total gross square footage of new office building ( 23,213 sq. ft.)
• Total gross square footage of new office building & renovated space (24,849 sq. ft.)
The design program includes the following:
• Two-story tall building atop a one-story tall parking level podium (three stories total).
• ToV to include +/-18,648 net usable square feet.
• Vehicle parking provided in a below grade structure (+/-72 total spaces per Code).
• 12-15 at grade customer-convenient parking spaces
• Shared loading and delivery facilities.
• Uses include administration, community development, finance, human resources,
information technology, municipal court, police, town council chambers and community
meeting space.
• Town Council Chambers designed to accommodate 125 occupants.
• Open work space design concept designed to improve efficiencies and increase
customer service.
• Uses have been arranged making the third floor the “town hall” portion of the building
and the first and second floors the “municipal business” portion of the building.
• Police department addition to remain. Existing addition to be integrated into the overall
design. A critical connection between the new building and existing building is required.
The design team anticipates returning to the Vail Town Council on July 3rd with a request
for building program design sign off. Sign off is needed to move the project forward and
adhere to the updated project schedule. Program design sign off includes:
• Building square footage
• Bulk, mass, & height
• Parking and loading
• Interior layout and flow
What additional information is needed from the design team, if any, for the Vail Town
Council to sign off on the building program design?
IV. GENERAL CONTRACTOR SELECTION PROCESS UPDATE
A general contractor will be retained by the Town of Vail and Vail MOB, LLC to construct the
new municipal office building, medical office building and shared parking structure. All partners
5 - 1 - 2
6/19/2012
3
agree that it would be best to retain one general contractor for the entire project and that
retaining a general contractor early in the design development process contributes favorably to
the project. Favorable contributions include improved cost estimation, enhanced project
constructability and feasibility, improved project logistics, increased project knowledge and
provides input from the contractor throughout project design.
The Vail Town Council instructed town staff to proceed with a general contractor selection
process. To that end, a request for proposals was prepared and later released on May 3rd.
Upon the arrival of the submission deadline (May 24th), a total of five proposals had been
received. The five proposals were evaluated based upon the adopted selection and evaluation
criteria. In the end, the selection committee, consisting of representation from the Vail Town
Council, Town staff, VVMC, Steadman Clinic and the hired consultant teams, chose to interview
three general contractor teams. On June 12th, the selection committee interviewed the following
three teams:
• GE Johnson Construction Company,
• Haselden Construction/R.A. Nelson, and
• PCL Construction.
The primary role of the general contractor team includes (but not limited to):
• Pre-construction services throughout the design development and final construction
drawing phases.
• Assistance in selecting the required sub-contractors for the design and construction of
the project in a competitive bid process.
• Assisting in the CDOT and Federal Highway Administration review process.
• Completing project cost estimation and providing recommendations which ensure the
project remains on schedule and on budget.
• Managing and completing the construction phase of the new municipal office building
and medical office building.
• Ensuring final inspection approvals and assist with owner move in.
The selection committee will return to the Vail Town Council meeting on July 3rd with a
recommendation of a general contractor team for the project.
V. PROJECT SCHEDULE
The project schedule has been updated based upon current conditions. Several components of
the project are tracking with the original schedule while others are behind. The updated
development schedule milestones and durations are outlined below:
• Execute the memorandum of understanding Jan. 17, 2012
• Issue ToV Design RFP Jan. 20, 2012
• Design Development Feb. 2012 – Mar. 2012 Sept. 2012
• Final Legal Document Prep. (DA) Feb. 2012 – Mar. 2012 July 2102
• ToV Entitlement Apr. 2012 – July 2012 Nov. 2012
• PEC Final Application Submittal June 11, 2012 July 23, 2012
• PEC Final Review August 27, 2012
• Construction Documents (CD’s) Aug. 2012 – Dec. 2012
Oct. 2012 – Jan. 2013
• Final CDOT Approval Sept Nov. 2012 – Apr. May, 2013
• ToV Office Relocation Apr. May 2013 – Jan. 2015
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4
• Construction Apr. June 2013 – Jan. 2015
VII. NEXT STEPS
A series of next steps have been identified for the project. The identified next steps are
intended to ensure the parties adhere to the project schedule. The next steps include:
• Sign memorandum of understanding Jan. 17, 2012 (done)
• Authorization to issue design RFP Jan. 17, 2012 (done)
• Determine ToV development approach Mar. 20, 2012 (done)
• Negotiate the Development Agreement Mar. 2012 – Apr. 2012 (ongoing)
• Finalize ToV building program design Mar. 2012 – Apr. 2012 (ongoing)
• CDOT Meeting Apr. 2012 (ongoing)
• Execute P&S agreement Apr. 2012 (done)
• PEC worksession April 9, 2012 (done)
• Peer Municipal Site Tours April19 & 20, 2012 (done)
• PEC worksession June 25, 2012
• General Contractor Selection July 3, 2012
• Building Program sign off July 3, 2012
• PEC worksession July 23, 2012
VIII. ACTION REQUESTED
The Town Council is being asked to provide direction to the design team on new municipal
office building programming and updated project schedule.
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
1
E
D
C
B
A
PARKING GARAGE
CASHIER / PUBLIC RECORDS
EXISTING BUILDING
AMENITIES
(BIKEKKKKK/ SK/ SK/ SKSK/ SK/ SK/ SKI / SI / SI / SI / SI / I / SSTORAGTORAGTORAGTORAGTORATORAGTORAGE / EEE
LOCKERS)
PUBLIC PLAZA
PUBLIC PATIO
LARGE MEETING ROOM
(20-30 PEOPLE)
RESTROOMS
PREVIOUS STUDIES -INITAL TEST FITS - MUNICIPAL DEVELOPMENT - LEVEL 1-3 - APRIL 25TH
ECOECOECOECOECOECOECOECOECOECOECOECOECECOECOECOECOECOECOECEECOECOECOECOECOECOEECOCOCCNNNNNNNNNNNNNNN
DEVDDDEDEVDEVDEEDEDDEVDDDDDDDDDDDDDDD
EXISTING BUILDING
IT
STAFF ONLYNN
MUNICIPALUUUL
COURT STAFFUFUUF
COMMON
OFFICE
RESTROOMS
FINANCE
HUMAN RESOURCES
COMMUNITY DEVELOPMENT
COUNCIL
BREAKOUT
COUNCIL
CHAMBERS
MTG
MTG
ADMINISTRATION
APRIL 25, 2012 TEST FIT - LEVEL 2
APRIL 25, 2012 TEST FIT - LEVEL 3
APRIL 25, 2012 TEST FIT - LEVEL 1
APRIL 25, 2012 PROGRAM TAKE OFF
24/HR POLICE
IT / SERVERS
TownofVailǦMunicipalSPACESUMMARY
April25,2012
Area
Common
CommonǦOfficeFunctionȋ ȋ͡Ǧ͙͘ȌǡǡȌ 4,139
CommonǦCouncilFunctionȋ ȀȌ 3,375
CommonǦAmenitiesȋǡ Ȍ 972
CommonǦPublicBuildingȋǡ ǡ ȌǦ 4,026
DepartmentStaffArea
Administration61,104
CommunityDevelopment131,939
EconomicDevelopment3211
Finance111,280
HumanResources51,096
IT8702
MunicipalCourt3524
TotalPROGRAMMEDUseableSquareFeet15,341
TotalPLANNEDArea19,367
TotalGrossArea21,500
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
2
CONCEPT EVOLUTION - LEVEL 1 FLOOR PLAN
NEW CONSTRUCTIONEXISTING POLICE BUILDING (TO BE PARTIALLY RENOVATED)
NEW CONSTRUCTION
EXISTING POLICE BUILDING
EXTENT OF RENOVATION
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
3
CONCEPT EVOLUTION - LEVEL 2 FLOOR PLAN
EXTENT OF RENOVATION
NEW CONSTRUCTIONEXISTING POLICE BUILDING (TO BE PARTIALLY RENOVATED)
COMM DEV
EXPANSION
SPACE
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
4
CONCEPT EVOLUTION - LEVEL 3 FLOOR PLAN
NEW CONSTRUCTION
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
5
BUILDING AREAS
TownofVailǦMunicipalSPACESUMMARY
June15,2012
April25
Areas
June19
Areas Delta
Common
CommonǦOfficeFunctionȋ ȋ͡Ǧ͙͘ȌǡǡȌ 4,1394,972833
CommonǦCouncilFunctionȋ ȀȌ 3,3752,970405
CommonǦAmenities
ȋǡ Ȍ 972720Ǧ252
CommonǦPublicBuilding
ȋǡ ǡ ȌǦ 4,0266,2012,175
TotalCommonSquareFeet12,51214,8633,161
DepartmentStaffAreaAreaDelta
Administration61,1041,800696
CommunityDevelopment(withExpansion)131,9393,6611,722
EconomicDevelopment32112110
Finance111,2801,453173
HumanResources51,0961,636540
IT(InRenovatedPoliceBuilding)87027020
MunicipalCourt(inRenovatedPoliceBuilding)35245240
TotalDepartmentSquareFeet6,8569,9863,130
TotalPROGRAMMEDUseableSquareFeet(Areawithout"CommonǦPublicBuilding")15,34118,6483,307
TotalPLANNED
Area(PROGRAMMEDArea+"CommonǦPublicBuilding"forNewandRenovatedBuilding)19,36724,8495,482
TotalGROSSArea(inNewBuilding)21,50023,2131,713
INTERN SPACE AND ADDITIONAL WORKSTATIONS ARE NOT INCLUDED IN THE STAFF NUMBERS
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
6
NEW TOV
TOWN HALL /
MUNICIPAL
BUILDING
EXISTING
TOV POLICE BUILDING
FR ON TAGE ROA D WES TB OUN D
TOWN PLAZA
RENOVATION OF
EXISTING
TOV POLICE
BUILDING
SURFACE
PARKING
ENTRY TO TUCK
UNDER PARKING
ENTRY TO GARAGE
PARKING BELOW
MOB
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
7
ELEV
0.0’
ELEV
+3.5’
ELEV
+3.5’
ELEV
+1.0’
ELEV
+3.0’
ELEV
+0.5’
ELEV
-1.5’
ELEV
0.0’
ELEV
15.5’
ELEV
+2.5’
LANDSCAPE PLAZA / ELEVATIONS
AREA TO BE DISCUSSED AT MAY 14
PEC MEETING
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
PAGE
8
SITE DEVELOPMENT CONCEPT FOR THE PUBLIC PLAZA
COMMUNITY PATIO & SIMPLE CONNECTING PATH WITH SEAT WALL
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VAIL MUNICIPAL DEVELOPMENT VAIL, CO
TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
EVERGREEN LODGE - 7-8 STORIES
HOTEL/CONDO
FOUR SEASONS - 6 STORIES
HOTEL/CONDO
GATEWAY BUILDING - 5 STORIES
COMMERCIAL / RESTAURANT / CONDO
LIONSHEAD WELCOME CENTER
3-4 STORIES
COMMERCIAL / MUNICIPAL
SCORPIO - 6 STORIES
HOTEL/CONDO
SEBASTIAN - 6 STORIES
HOTEL/CONDO/AFFORDABLE /
RETAIL
SOLERIS - 7 STORIES
COMMERCIAL / RESTAURANT / CONDO
SKAAL HAUS
2 STORIES
CONDO
PAGE
9
SURROUNDING CONTEXT
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
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10
MUNICIPAL DEVELOPMENT - ARCHITECTURAL CHARACTER
VAIL ARCHITECTURAL PRECEDENT DETAIL / VOCABULARY PRECEDENT
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
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11
MUNICIPAL DEVELOPMENT - ARCHITECTURAL CHARACTER PROGRESS
EARLY CONCEPTPASTICHE
COMMON VOCABULARY
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TOWN OF VAIL | TOWN COUNCIL 19 JUNE 2012
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12
MUNICIPAL DEVELOPMENT - ARCHITECTURAL CHARACTER CONCEPT DESIGN
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VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: The Economic Value of the Town of Vail's Investment in Employee Housing
PRESENTER(S): Nina Timm; the Vail Local Housing Authority and Ford Frick with BBC
Research and Consulting
ACTION REQUESTED OF COUNCIL: Listen to the presentation by Ford Frick of BBC
Research & Consulting, ask questions and provide the Vail Local Housing Authority with
direction on next steps.
BACKGROUND: The Vail Local Housing Authority engaged BBC Research & Consulting to
conduct an assessment of the economic impacts of deed restricted employee housing in the
Town of Vail. Ford Frick, BBC Research & Consulting, will present the findings and
conclusions of the assessment.
STAFF RECOMMENDATION: None at this time.
ATTACHMENTS:
Town Council Memo
Economic Value of the Town's Investment in Employee Housing
BBC's Power Point Presentation
6/19/2012
To: Vail Town Council
From: Vail Local Housing Authority
Date: June 19, 2012
Subject: The Economic Value of Vail’s Investment in Employee Housing
I. INTRODUCTION
In January 2012, the Vail Local Housing Authority (VLHA) engaged Ford Frick of BBC
Research & Consulting to conduct an assessment of the economic value of deed
restricted employee housing (EHU) in the Town of Vail. The Town of Vail has never
completed a cost-benefit analysis of its EHUs and in light of changing market
conditions, the VLHA questioned the value EHUs have on the community. The VLHA
believes the answer to this question is important looking into the future and at the
development of new EHUs in Vail.
Through this assessment, BBC Research & Consulting has quantified the impacts of
EHUs in Vail and identified and enumerated impacts that can not be quantified, but
clearly have an impact.
On September 2, 2008 the Vail Town Council adopted the Town of Vail Employee
Housing Strategic Plan including the goal “to ensure there is deed restricted housing for
at least 30% of Vail’s workforce within the Town of Vail.” A major role of the VHLA is to
be a resource to the Town in meeting this goal. The VLHA believes the attached
assessment will be valuable to the community and the Vail Town Council as it looks at
future EHU development, policy making, and resource and funding allocations.
II. ASSESSMENT SUMMARY
Over the past 25 years the Town of Vail has built or incentivized the creation of 727
EHUs. The completed assessment characterizes and quantifies the economic costs
and benefits of Vail’s EHUs for residents, property owners and businesses. The data
and assessment conclude that EHUs provide Vail significant benefits with a modest
community investment and produces benefits that go beyond direct economic value.
1. Deed Restricted Employee Housing is a core element of Vail's infrastructure
2. Annual benefits of EHU are calculated as:
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6/19/2012
Town of Vail Page 2
3. Vail has produced EHUs without relying on ongoing fees, taxes or substantive
annual expenses.
4. The full value of EHU goes beyond direct savings, includes:
a. Improvement in town vitality, functionality, seasonality & authenticity
b. Improvement in worker quality of life
c. Improvement in guest experience—Vail's core offering
5. There are offsetting costs in providing EHU and not all community interests are
benefited equally
6. The economic value of EHU is not consistent between years
III. ACTION REQUESTED OF TOWN COUNCIL
Based on Vail’s adopted goal, the Vail Town Council’s Four Key Goals adopted March
20, 2012, and the findings and conclusions of the assessment, the VLHA requests the
Vail Town Council:
• Continue to seek opportunities to maintain and/or increase the number of
affordable EHUs at Timber Ridge
• Ensure funding is dedicated to the development of new for-sale EHUs at
Chamonix in 2013, as currently budgeted
• Identify action steps and update the Implementation Matrix of the Town of Vail
Employee Housing Strategic Plan, adopted September 2, 2008
• Requests the assistance of the VLHA to help ensure the Town of Vail achieves
its adopted EHU goal and the Vail Town Council’s four key goals adopted on
March 20, 2012
IV. ATTACHMENTS
A. “The Economic Value of the Town of Vail’s Investment in Employee Housing” dated
March 29, 2012
B. BBC Research & Consulting Power Point Presentation dated June 19, 2012
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Final Report
The Economic Value of the
Town of Vail’s Investment
in Employee Housing
Vail Local Housing Authority
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6/19/2012
Final Report
March 29, 2012
The Economic Value of the
Town of Vail’s Investment in
Employee Housing
Prepared for
Vail Local Housing Authority
75 South Frontage Road
Vail, Colorado 81657
Prepared by
BBC Research & Consulting
1999 Broadway, Suite 2200
Denver, Colorado 80202-9750
303.321.2547 fax 303.399.0448
www.bbcresearch.com
bbc@bbcresearch.com
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6/19/2012
Table of Contents
BBC RESEARCH & CONSULTING i
INTRODUCTION
Background ............................................................................................................................... IN–1
The Employee Housing Issue ..................................................................................................... IN–1
Report Objectives ...................................................................................................................... IN–2
Report Organization .................................................................................................................. IN–2
EXECUTIVE SUMMARY:
The Economic Value of the Town of Vail’s Investment in Employee Housing
Vail Employee Housing ............................................................................................................. ES–1
Approach ................................................................................................................................. ES–2
Other Perspectives .................................................................................................................... ES–4
The Vail Community ................................................................................................................. ES–5
I. Vail Demographic Data and Employee Housing Inventory
Vail Demographics ...................................................................................................................... I–1
Vail Employee Housing Market Considerations ............................................................................ I–2
Vail Employee Housing Rental Rates ............................................................................................ I–6
II. The Economic Value of Employee Housing
Methodological Options ............................................................................................................. II–1
BBC Approach ............................................................................................................................ II–2
Direct Economic Value of Employee Housing ............................................................................. II–5
Other Perspectives ...................................................................................................................... II–9
Vail—A Resort Economy ............................................................................................................ II–10
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6/19/2012
EXECUTIVE SUMMARY:
The Economic Value of the Town of
Vail’s Investment in Employee Housing
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6/19/2012
BBC RESEARCH & CONSULTING EX ECUTIVE SUMMARY, PAGE 1
EXECUTIVE SUMMARY
The Economic Value of the Town of
Vail’s Investment in Employee Housing
This study documents the current inventory and use of employee housing in Vail and calculates the
cost and benefits of this investment from multiple community perspectives.
Vail Employee Housing
Over the past 25 years, the town of Vail has mandated or incentivized the creation of 727 employee
housing units. These units have enjoyed high levels of occupancy even during periods of slow
economic activity. Vail employee units house an estimated 1600 employees, approximately 75
percent of which (1200 persons) work in the town of Vail. Because individuals often hold multiple
jobs, these 1200 Vail employees fill over 1500 jobs, nearly 20 percent of Vail’s estimated 9100
positions. The majority of Vail’s employee housing attracts entry level, seasonal employees but the
town also supports a number of deed-restricted, for-sale units that house longer term residents and
families.
Remarkably, the Vail community has produced this housing inventory without requiring any
ongoing general fund support and very little general fund expenditures. This experience is in marked
contrast to other mountain resorts that often use ongoing sales, real estate transfer or property taxes
revenues to supporting employee housing. The projects’ mortgage debt is about $18.0 million (net
of cash reserves), but all operating costs and debt service are covered by annual rents and lease
revenue. The majority of the current housing stock was created by opportunistic investment,
development requirements, or partnership by the town over a period of multiple decades.
Deed-restricted housing is not the only component of local employee housing. Many workers,
roughly 43 percent of persons who live and work in Vail, live in private rental housing or own their
own homes. Nevertheless the disparity between Vail housing costs and local salary levels makes
ownership an unrealistic option for the vast majority of residents. Many resident homeowners
purchased their units years ago and it is likely that these units will eventually be sold and transfer into
temporary occupancy use—further exacerbating the town’s housing /jobs imbalance.
From a Vail community perspective the quantifiable economic value of employee housing lies in
three areas: the costs avoided by businesses of having to induce workers from considerable distance;
the additional town retail spending by employee-local residents; and the public costs avoided in not
having to find a local parking solution for additional commuting workers.
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6/19/2012
PAGE 2, EX ECUTIVE SUMMARY BBC RESEARCH & CONSULTING
The employee housing benefits calculated in this report are summarized in Exhibit ES-1 below.
Figure ES-1.
Summary: Valued Vail Employee Housing
Source:
BBC Research & Consulting.
There are additional, non-economic benefits associated with employees being housed within Vail,
ranging from lessoned seasonality to the invigoration of the community’s public life. These benefits
are also described in this report.
Approach
Placing a value on the provision of employee housing presents the predictable challenges of valuing a
public service where there is an uneven distribution of costs and benefits—the same challenge one
faces in attempting to value public parks, public parking or even general public services.
Assumptions. This study incorporates certain assumptions and understandings regarding Vail
employee housing and its role in the unusual economy of a mountain resort community. These
points are described fully in Section II of this report and are summarized below.
Without employee housing Vail businesses would likely still attract workers, particularly in the
current economic environment, but attraction and retention would be more expensive; employee
turnover would be higher; and employee flexibility to work irregular hours or multiple jobs
would be diminished.
The provision of affordable employee housing requires some form of public investment, which
implies that tax payers—or some subset of tax payers—are in some degree supporting this
amenity. This support can be direct, such as public acquisition of land, or indirect, such as
regulatory requirements.
The provision of employee housing can displace other forms of development, which under many
circumstances may be of higher economic value.
The economic value of employee housing varies depending upon the nature of the individual,
business interest or taxpayer considering the issue. Similarly, the economic value of employee
housing is not consistent from year to year—it varies considerably depending upon background
economic conditions.
Employee housing enhances the Vail community’s ability to provide high levels of guest services.
Deed-restricted, for-sale housing is particularly valuable in allowing Vail residents to stay in Vail
and participate in civic life.
CategoryValue
Business costs avoided$12.6 million per year
New retail spending $6.0 million in annual retail
sales ($240,000 in sales tax
@ 4.0%)
Parking expansion$9.0 million
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BBC RESEARCH & CONSULTING EX ECUTIVE SUMMARY, PAGE 3
Business Savings. The existence of a substantive amount of employee housing means that Vail
businesses are relieved of the costs associated with compensating employees for lengthy and costly
commutes. In essence, Vail businesses are competitively advantaged when seeking employees, not
disadvantaged by the difficult and time consuming commute from down valley residences. Vail
businesses also save on employee training and turnover expenses and are more likely to attract a
reliable workforce with the availability of appropriate local housing.
Figure ES-2 summarizes employee housing associated cost savings for each segment of the Vail
economy. Vail government is a significant beneficiary for the same reasons that businesses benefit
from employee housing, but also for the avoided costs of finding parking options for the 1200
additional workers who would be commuting into town.
Figure ES-2.
Direct Impacts of
Vail Employee Housing
Source:
BBC Research & Consulting
BBC estimates that the business community benefits in the amount $10,530 per worker/year for each
of the 1200 Vail housed/ and Vail employed individuals using employee housing. This amounts to
$12.6 million per year in cost-of-business savings. In addition, employees residing in Vail are
expected to add roughly $6.0 million in additional retail sales as a result of increased local spending.
Even with effective bus transit, many workers commute to Vail jobs by automobile. By housing
workers locally, the town of Vail avoids capital spending for parking of approximately $9.0 million
and the accompanying annual management costs associated with parking operations — even
presuming some form of parking solution was a prospect.
Community risks. Although Vail operates its current employee housing stock without annual costs
to the community, it should be noted that the community has potential indirect risk for an $18.0
million debt obligation associated with the largest housing project. It should also be noted that the
provision of employee housing represents a lost opportunity to develop additional private market
units on the same land.
Direct Impacts of Vail Employee Housing
Vail
Businesses
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality
of labor force
–Eco bus pass
Additional local
spending by
employee residents
Vail
Employees
Positive:
Reduced cost of living
–Rents
–Commute time
–Commute costs
Ability to hold
multiple jobs
Town
Government
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality of
labor force
Reduced parking,
construction and
operational costs
–Capital investment/risk
–Bond risk
–Lost opportunity for
higher valued
development on town-
owned property
Negative:
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PAGE 4, EX ECUTIVE SUMMARY BBC RESEARCH & CONSULTING
Other Perspectives
The provision of employee housing has broad economic consequences, beyond the immediate
economic values described above, for all Vail property owners, guests and residents. These are
summarized in Figure ES-3.
Figure ES-3.
Perspectives on Vail Employee Housing
Residential property owners. As noted above in Figure ES-3, property owners seeking to rent
privately owned residential units currently have to compete with employee housing. Currently,
the presence of over 700 units of lower priced housing likely dampens the potential rental value
of individually owned rental units.
Conversely, all residential property owners also benefit from employer housing because exaction
requirements on new or remodeled housing drive up the cost of new units, effectively pulling up
the price of all units.
Commercial property owners. Commercial property owners are generally benefited by
community investment in employee housing as it increases the costs of potential new
competition, because of the inclusionary zoning and commercial linkage requirements, and
reduces the labor costs of operations for commercial tenants.
Undeveloped or underdeveloped land owners. Land owners, properties with redevelopment
potential, and developers are burdened by inclusionary zoning, commercial linkage and employee
housing requirements which represent an immediate development expense that must be factored
into development feasibility calculations.
Other Perspectives on Vail Employee Housing
Private Rental
Property Owners
Negative:
•Subsidized
Competition
All Residential
Property Owners
Positive:
•Increased cost of
competitive
new developments
All Commercial
Property Owners
Positive:
•Increased cost of
competitive
new development
Land Owners
and Developers
Negative:
•Increased cost of
competitive new
development
Positive for all:y Increased functionality of the resort
y Improved visitor experience
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BBC RESEARCH & CONSULTING EX ECUTIVE SUMMARY, PAGE 5
The Vail Community
Finally, and perhaps most importantly, employee housing presents widespread general benefit to all
property owners, residents, visitors and second home owners who have a stake in the success of Vail.
Generally, an improved quality of life for employee residents, reduced commuting times, year round
presence of residents and housing cost savings, all add to a more stable employee base and a better
functioning community, which results in:
An improved guest experience—the most basic product sold by Vail;
Better positioning against other resorts competing for a quality workforce and the most
discriminating guests;
Reduction in the seasonality of local businesses;
Increased vitality, diversity and “real town” authenticity for the town;
Increased community participation (e.g., volunteer activities, town boards); and
Enhanced ability for younger residents to stay in Vail and grow into higher-level employment
and community leadership positions.
It is not a conceptual leap to assume that a better community with a more stable and participatory
workforce translates into better guest services. Visitors value their interaction with local residents and
workers who enjoy their town and communicate pride in their community help create the experience
that differentiates engaging resort towns from simply undifferentiated commercial resorts. As the Vail
community matures, many long time residents will retire and their homes will likely transfer into
second home status, further eroding the town’s private housing stock. The economic value of
employee housing will grow as the private ownership stock is diminished and the diversity of
employee housing, including additional deed-restricted, family and for-sale units, expands.
In sum, over a two decade period, the town has created an enviable employee housing stock with very
modest costs to the general taxpayers. Operation of the town’s 727 units puts no burden on the
general fund. The Timber Ridge project, the town’s largest investment, has been a time consuming
effort but it is still operated under contract by a private entity and current rents cover all operating
costs and debt service.
The town of Vail has been remarkably successful in creatively stimulating the development of
employee housing without incurring substantive public expense. Vail’s employee units save the
business community about $12.6 million per year in operating expense, generate nearly a quarter
million in sales taxes for the general fund, and allow the town to avoid a burdensome investment in
finding parking solutions for 1200 employees. Employee housing has provided the town a valuable
insurance policy during tumultuous economic times and demonstrated value during both rising and
declining economies.
No other mountain resort can claim this level of benefit with so little direct cost.
6 - 2 - 9
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INTRODUCTION
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BBC RESEARCH & CONSULTING INTRODUCTION, PAGE 1
INTRODUCTION
This study quantifies the economic costs and benefits of the town of Vail’s investment in employee
housing.
Background
The majority of Colorado resort communities have some form of employee housing stimulation or
development program. Some resorts marshal very aggressive housing efforts, offering multiple forms
of employee housing with financial support from ongoing general tax revenues as well as exactions
and fees placed on new development. Other communities support more modest programs, including
third-party efforts by not-for-profit organizations and grants or loans from state housing authorities
or federal programs. Employee housing provision comes by many names, including affordable
housing, workforce housing, community housing and deed-restricted housing.
Over a 30 year period, the town of Vail has constructed or caused to be constructed nearly 750 units
of deed-restricted, employee housing. In 1991, the town of Vail established the Vail Local Housing
Authority to better support, manage and promote Vail employee housing efforts. The town
acknowledged the community benefits of maintaining deed restricted housing with its adoption of
the 2008 Employee Housing Strategic Plan and in its ongoing commitment to employee housing
provision. For a number of years, the town has pursued a goal of providing deed restricted housing
for 30 percent of the community’s workforce through both public and private sources.
As of December 2011, the town of Vail managed, or otherwise assisted, 727 employee units,
providing in-town housing for approximately 1,600 employees. In addition, some local businesses
provide their own housing assistance privately, some Vail workers own their own homes and many
private owners rent units long-term to local employees.
Employee Housing Trends
During the mid 2000’s, a period of very strong resort economic expansion, employee housing was
largely viewed as a highly valued asset and a fundamental infrastructure requirement for the
functioning of the Vail resort community. This view is widely shared among Vail’s peer
communities. With the downturn in the economy, the production of employee housing associated
with new development has slowed, employment demands have diminished and private owners have
increased the supply of private rental units. Concurrently, as long time residents exit the workforce,
their personal housing is most often sold into the second home market. And, although housing rental
and ownership costs have declined in recent years, Vail’s private housing values remain unobtainable
for the great majority of local workers. Throughout the mountain resorts, policy makers are revisiting
the question of what constitutes an appropriate level of the community investment and what form of
housing represents the most valued community investment.
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PAGE 2, INTRODUCTION BBC RESEARCH & CONSULTING
Report Objectives
The objective of this analysis is to characterize and quantify the economic costs and benefits of Vail’s
employee housing for the community’s residents, property owners and businesses.
It is recognized that the benefits and costs of providing public investment in employee housing do
not fall evenly across all parties in the Vail community. As a result, it is difficult to make simple
pronouncements or calculations about the value of this type of housing. This report offers a
conceptual framework for identifying the community costs and benefits of housing, and ultimately
attempts to quantify the economic costs and benefits from multiple community perspectives. The
intention here is to bring objective information to ongoing community discussion about the value of
this investment and the issue as to whether employee housing remains an appropriate town
investment with acceptable community returns.
Report Organization
This analysis has three sections. An Executive Summary follows this introductory section. Section I
provides background data on Vail socioeconomic conditions and describes the current employee
housing situation, including a derivation of the number of local workers generated by Vail’s employee
housing infrastructure. Section II offers a methodological discussion and calculations of employee
housing value from different perspectives within the community.
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SECTION I.
Vail Demographic Data and
Employee Housing Inventory
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BBC RESEARCH & CONSULTING SECTION I, PAGE 1
SECTION I.
Vail Demographic Data
and Employee Housing Inventory
This section provides basic economic, demographic and employment data for the town of Vail,
which are used for cost and benefit calculations developed in Section II. An inventory, description
and accounting of Vail’s employee housing is also provided.
Vail Demographics
Based on the 2010 U.S. Census, the town of Vail has 7,230 housing units and a population of 5,305
residents. Approximately 2,604 units are occupied by full time residents Tenancy of these units is in
near even division between renters (1341 rental units) and owner occupants (1263 owned units). The
remaining units (4,626) are held for seasonal or occasional use, available for sale or rent, recently sold
or unoccupied.
A significant share of Vail resident households are occupied by retirees or persons employed elsewhere
in the country—skewing traditional worker per household ratios and similar measures. A 2008
presentation entitled “Shaping the Future of Eagle Valley,” prepared by the Eagle County Economic
Development Council calculated that 1,500 households in Vail have at least one locally employed
individual, which is in line with estimates derived from the town’s periodic household surveys.
Housing and population data from the town of Vail, U.S. Census Bureau and American Community
Survey are shown below.
Figure I-1.
Vail Housing and Population
Data
Note:
^ Census 2010.
^^ Town of Vail.
* ACS 2006-2010.
** ACS 2005-2009.
Source:
Vail PowerPoint Presentation, “Shaping the Future
of Eagle Valley”, January 17, 2008; Eagle County
Economic Development Forum ; U.S. Census 2010;
and American Community Survey 5-year estimates.
Category
Population5,305^
Dwelling units in Vail
Full-time occupied units2,604^
Owner-occupied (1,263)
Renter-occupied (1,341)
"Vacant" housing units4,626^
Seasonal units (3,840)
For rent or sale, sold or unoccupied (786)
Total dwelling units in Vail7,230^
Employee households in Vail1,500^^
Median household income$64,859*
Median rent$1,266*
Percent of renters paying >30% of income48.7%**
Data
It is noted that U.S. Census resort data—largely because of the April (off season) counting period and
the difficulties in determining tenancy characteristics of individual units—are often of questionable
accuracy.
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PAGE 2, SECTION I BBC RESEARCH & CONSULTING
Figure I-2 shows additional economic and demographic data that have been drawn from local surveys
and other town sources.
Figure I-2.
Vail Employment
Source:
Town of Vail PowerPoint Presentation,
“Shaping the Future of Eagle Valley”,
January 17, 2008.
CategoryData
Number of jobs in Vail9,100
Average number of jobs per person1.3
Individuals employed in Vail7,000
Employees living in Vail30%
Employees living between Vail and Edwards34%
Employees living outside of Vail to Edwards36%
There is very little statistical data that fully captures socio-demographic changes occurring with the
recent economic downturn and Vail’s apparent economic resiliency in comparison with the rest of
Eagle County. The Eagle County Economic Development Council (ECEDC) reports that county-
wide employee counts declined 20 percent between 2008 and 2010. It is likely that the number of
jobs and the number of individual employees have declined from the levels suggested above, although
the strength of winter and summer tourism markets in 2010 and 2011 has likely helped Vail sustain
its employment base more effectively than the remainder of Eagle County.
The data in the above Figure I-2 suggests that roughly one-third of jobs in Vail are filled by Vail
residents and similar proportions are filled by persons either living between Vail and Edwards (34%)
or living elsewhere down valley (36%). Multiple job holdings are common and a large share of the
jobs in town pay entry level wages.
Vail Employee Housing Market Considerations
Vail employees live in private rental and private employee-owned housing units as well as a variety of
deed-restricted employee units. In addition, a number of businesses own or control rental housing
that they reserve for their own employees. As noted above, approximately 30 percent of Vail jobs, or
roughly 2800 positions, are filled by persons working and living in Vail. The remaining positions are
filled by employees residing elsewhere in Eagle or surrounding counties.
Deed-restricted employee housing. Figure I-3 on the following page documents the individual
projects that comprise Vail’s deed-restricted employee housing inventory.
In total, the community supports about 603 employee units and recent private development has
added an additional 124 dedicated units for a total of 727 deed-restricted employee units created by
town actions or regulations. When full, these units support an estimated 1,600 employees,
approximately 75 percent of which (1200 employees) work in Vail.1 Timber Ridge is the largest
employee project with 198, two bedroom units, often accommodating three or four workers per unit.
Conversely, some smaller projects are family oriented, with two or more bedrooms per unit but
supporting only one or two workers. The town added about 124 employee dedicated units through
development requirements associated with recent growth.
1 In 2007, the town of Vail surveyed a sample of housing residents, indicating that about two-thirds of housing residents
worked in Vail. Anecdotal data indicates that the loss of construction jobs has concentrated the percentage of Vail
employee housing residents who are also employed by Vail. This analysis assumes 75 percent of persons living in Vail
employee housing also work within the town of Vail.
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BBC RESEARCH & CONSULTING SECTION I, PAGE 3
Figure I-3.
Vail Employee Housing Inventory
Community ProjectsDescriptionCost/Return
Timber Ridge Village198All 2/1 units; 115 are master-leased
by Vail Resorts
Rental1981, 2003
(renovated)
YesTown of Vail (TOV) paid $20 million in 2003; rental revenues pay borrowed
cost of purchase & management; privately managed, permanent deed
restriction; $22M borrowed including closing costs; TOV lent $1.9M to TRAHC
$18,000,000
Vail Commons71Ownership Units: 24 2/1.5 condos;
13 2/2 townhomes; 6 three bedroom
townhomes; 10 3/2 with 2-car garages
Rental Units: 18 one bedrooms
Rent
and
Own
1997YesTOV bought land for $4.5M out of General Fund, and City Market funded
the development. TOV receives annual residential land rent of $49,000, and
commercial land rent of $99,000 from the homeowners association
($148,000 total annual TOV revenue). Land rents should cover the
$4.5M land cost by 2027.
None
Red Sandstone Creek182 1/1 townhomes; 10 2/1 townhomes;
2 2/2 condos; 4 3/2 condos
Own1999NoDonated small (otherwise undevelopable) 1/3 acre to water district which owned
adjacent property. TOV and water district built units and sold for
the cost of development. Conveyed land to homeowners association. No
loss or income created.
None
Middle Creek142Mix of studios; 1/1; 2/1 and 3/2 unitsRental2005No$23M, $850K in state grants, $15M in private activity bonds = $7.15M
private developer cost. Land leased to housing authority for $10/year.
TOV gets land and improvements with no debt obligation in 2053.
None
Buzzard Park2421 studios andõ3 one bedroom unitsRental1998Yes$2M cost, TOV built and managed. None
North Trail Town Homes64 2/2 townhomes; 2 3/2 townhomesOwn2001NoBought property for $150,000. Developed by TOV for $1 million. Costs
recovered after units were sold.
None
Arosa Duplex22 family duplexesOwn2010NoTOV bought property for $150,000. Built duplexs and sold them for
construction costs.
None
Creekside Apartments12All one bedroom unitsRent2000YesTOV bought apartment property for $1.2M from the general fund. TOV gets rental
revenue, will be paid off in 2020.
None
Buy-Down Program5Two 2/1 units; 3 1/1 units3 for sale,
2 rental
-Yes for
rentals
TOV buys units; applies deed restriction and sells for Deed Restricted
Value.
None
Caretaker Units125Vary in typeRental-NoHomeowners provide accessory dwelling units for workers in exchange
for square footage allowances.
None
Subtotal603
Four Seasons Resort28On-site units; 56 total bedsRental2010NoBuilt as part of the required employee housing component .-
First Chair (Arrabelle component)32Lion's Head Village; 124 total bedsRental2011NoBuilt as employee housing component for the Arrabelle project.-
Ritz-Carlton32On-site units; 53 total bedsRental2010NoBuilt as part of the required employee housing component .-
Solaris13Off-site units; 22 total bedsRental2010NoBuilt as part of the required employee housing component .-
Sebastion19On-site units; 28 total bedsRental2010NoBuilt as part of the required employee housing component .-
Subtotal124
Total Employee Housing Units727unitsTotal Current Debt Obligation
Workers Per Unit2.2workers
Total Employees Housed in Units1,600employees
Employees working in Vail (75%)1,200employees
Year
Completed
$18,000,000
Units
Private Projects with Restricted Employee Units
Rent
or Own
Current
Debt
Obligation
Revenue
Generating
for TOV
Note: Total employees housing in employee units is based on 1.65 employees living in each unit.
Source: Town of Vail, RRC Associates and BBC Research & Consulting.
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PAGE 4, SECTION I BBC RESEARCH & CONSULTING
Vail does not restrict its employee housing to Vail employees, although most residents who choose to
live in Vail employee housing are also employed at Vail businesses.
The key data drawn from the housing inventory, and used to calculate employee housing benefits, are:
The town of Vail owns, supports or maintains 727 employee dedicated units, housing
approximately 1,600 workers—about 1200 of which are employed in Vail.
Vail workers hold 1.3 jobs per worker,2 thus the 1200 Vail workers living in Vail employee units
will fill about 1,600 Vail positions (jobs), roughly 18 percent of the town’s estimated 9000 total
positions.
Approximately 90 percent of Vail deed-restricted employee housing are rental units. The
remaining 10 percent are deed-restricted for-sale units, which are often larger, multi-bedroom
projects designed for families and longer term workers. Both forms of housing are included in
this analysis.
Timber Ridge carries about $18.0 million in net long-term debt3. Rents from Timber Ridge
currently cover all operating costs and debt service.
It is most notable that Vail taxpayers have no ongoing out-of-pocket costs associated with the
development and operation of Vail employee housing. Individual projects are managed by
contractors and costs are covered by project rents. The modest administrative costs of supporting the
Vail Local Housing Authority are paid out of the town general fund.
The current housing associated debt service—approximately $18.0 million dollars, which is
associated only with the Timber Ridge Project—is technically an obligation of the Timber Ridge
Affordable Housing Corporation. The corporation continues to make all required monthly
payments.
Vail’s experience with deed-restricted employee housing is in notable contrast to many resorts that
more often rely on on-going sales or property taxes to support community housing operations or to
cover debt service and operational obligations.
Vail private market housing. As noted previously, about 70 percent of individuals employed in
Vail live outside of the town. About 30 percent of persons employed in Vail live in the town (some
2100 workers). Of these Vail employed and Vail housed workers, approximately 1200 individuals
(57%) live in Vail employee units, while the remaining 900 persons (43%) live in owner occupied or
rented units.
The availability of private residential units, whether for sale or for rent, is subject to many market
forces. The dynamics of the Eagle County and Vail private housing markets is complicated by the
shifting economics of long-term (employee) versus short-term (overnight guests) housing rentals and
the long standing disconnect between local wage and salary levels and Vail housing costs.
2 RRC Associates; Nexus Study, 2006
3 The Timber Ridge project has about $20.2 million in debt and nearly $2.0 million in available cash reserves. The town
manager reports that Timber Ridge revenues are covering all monthly debt service obligations but the project is below
certain debt to cash reserve requirements.
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BBC RESEARCH & CONSULTING SECTION I, PAGE 5
Private housing in Vail for employees is a critical element of the employee housing provision system
but also a very uncertain component of the long term employee housing stock. Some of the forces
narrowing the availability of Vail owner occupied and private rental housing include:
Some Vail workers live in their own privately-owned homes. In many instances these units were
purchased many years ago when prices were lower. As these residents leave Vail and sell the
residence it is likely that these units will convert to second homes and will be lost to the local
employee housing stock.
Despite the economic downturn and the general decline of housing values, Vail homes are still
far outside of the price range of local employees. The median price of a unit solid in Vail in
2011 was over $1.8 million. Even in most affordable Vail neighborhoods, the median sale price
in 2011 was over $400,000 and that would only purchase an older, one-or two bedroom
condominium unit. Even in challenging economic times, the private housing market can not
readily provide affordable housing for Vail employees.
The recent economic decline and the decline in resort home values were expected to produce
many new year-round rental units, effectively expanding the local employee housing stock.
Instead, changes in the cost of offering units to transient guests, the result of VRBO-like
(Vacation Rental by Owner) web access made transient rentals in many cases a more attractive
rental alternative and muted the transfer of units to long term worker rentals.
In sum, the private market is providing about 43 percent of the housing used by Vail residents who
are both working and living in Vail. This housing stock is likely to decline in number overtime as
owner occupied units are sold and transferred to second home use. Despite lowered prices,
acquisition of private homes by Vail workers is still largely infeasible. The recent economic downturn
undoubtedly added to the local housing rental stock, but it did not dramatically increase the market
or significantly change rental prices, as many owners chose to rent to transient guests rather than long
term employee residents. The town of Vail and the Vail Local Housing Authority reports strong
demand for family oriented, for-sale units that would allow workers and their families to stay in Vail
and maintain the community’s family presence, fill volunteer positions and support a diverse, year
round community,
Nearly 60 percent of Vail worker-residents are housed in deed-restricted units and Vail’s deed-
restricted units, both rental and for-sale projects, have maintained high occupancy rates, which is
evidence of their value and desirability.
In essence Vail’s deed-restricted housing has proven an effective insurance policy for worker
availability during both periods of both prosperity and decline. The town policy to expand the supply
of more family and deed-restricted for-sale units is likely the next evolutionary step of this program.
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PAGE 6, SECTION I BBC RESEARCH & CONSULTING
Vail Employee Housing Rental Rates
The majority of Vail employee units are designed to serve a transient rental workforce and to provide
clean, safe, convenient and functional housing. Employee housing is generally less expensive than
open market housing but formal comparisons are difficult because the wide variation in size, location,
capacity and finish in private market units. Most Vail employee housing does not have limits on
resident income, although the Vail Middle Creek project is a private development using state and
federal mortgage funds that require occupancy by moderate income households. The most recent
Vail employee housing rental rates for Middle Creek and qualification criteria are shown below.
Figure I-4.
Rental Rates and Income
Restrictions, Effective July 15, 2011
Note:
* Combined incomes.
Source: Middle Creek Village, Vail Local Housing Authority
Unit Type
Studio:883$ 1,500$
One bedroom:941$ 1,600$
Two bedroom:1,122$ 1,800$
Three bedroom:1,969$ 3,000$
2,093$ 3,000$
2,160$ 3,000$
1 person, living alone 36,360$
2 persons sharing unit *41,580$
3 persons sharing unit *46,740$
4 persons sharing unit *51,960$
RentDeposit
Income restrictions for studio, one and
two bedroom units (60% of AMI):
Generally, Vail employee units are in high demand and have low vacancy rates, suggesting units are
scarce and highly valued in the market place. In summer, vacancies rise but even over the last few
years, the units have remained at or near capacity during ski season and have continued to meet
financial requirements. All of the for-sale, deed-restricted housing is occupied. Representatives of
Polar Star Properties, which manages a number of Eagle County rental complexes, reports that
average rents on a per square foot declined 16 percent (Eagle County) between 2007 and 2011.4 The
project management company also indicated that summer 2011 vacancy rates, elsewhere in the
Valley, were high. Conversely, the town of Vail representative reports that all available Vail employee
housing are fully occupied for the 2011-12 ski season.
4 Gerry Flynn, Eagle County Economic Development Council, Quarterly Newsletter 2011.
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SECTION II.
The Economic Value of Employee Housing
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BBC RESEARCH & CONSULTING SECTION II, PAGE 1
SECTION II.
The Economic Value of Employee Housing
This section describes analytical options considered for this analysis. Methodological assumptions
used in the Vail analysis are documented and calculations presented describing the economic value of
Vail’s investment in employee housing.
Methodological Options
There is no generally accepted methodology for calculating the economic value of affordable housing.
BBC’s investigations uncovered only a few studies that attempted to measure the economic impact of
employee housing and most were conducted in traditional urban settings with very different
economic conditions. A few illustrative examples are highlighted below.
Minneapolis & Saint Paul Studies
A 2001 report by Maxfield Research Inc. and GVA Marquette Advisors on the Twin Cities of
Minnesota estimated the economic value and return on investment in workforce housing by
calculating the increased consumer spending, business income and construction activity associated
with the subject households. The analysts considered all workforce households employee housing as
new residents to the community and then multiplied this new household figure by the average
gross income for the workforce household. This figure was then multiplied by the percent of
income each household spent in the local economy and the share spent in the Twin Cities.
The Twin Cities study explains that the lack of workforce housing negatively impacts the
productivity of the local businesses. The study assumes that each additional worker will add a
certain additional business production value to the local economy. To find the increase in
business income added by new workforce households, the report multiplies the number of new
workers by the business income per worker. Finally, the report adds in the projected gains related
to the construction of the workforce housing units. The projected increase in local construction
wages added to the projected increase in government fees and tax assessments contribute to the
positive economic impact due to new construction of the units.
When the figures of consumer spending, business income and construction gains are added together,
the report finds the total economic benefit of adding new workforce housing units to the market. The
model calculates the projected economic return over 15 years and divides this figure by the total
estimated development cost to build the units to determine a return on investment (ROI). The
calculations suggest an ROI ranging from 2.22 to 8.13.
Portland and Oregon state workforce studies
The Workforce Housing Report of Central City, Portland by GVA Marquette Advisors takes a
similar approach towards valuing the economic impact of workforce housing as the Twin Cities
study. However, instead of assessing the value of consumer spending and business income, the
Portland report uses IMPLAN software to measure the direct, indirect and induced impacts of
construction activity and the impact of the addition of new households. The model divides this
economic return by the public cost of constructing the workforce units, with and without
subsidies, to calculate the return on investment in workforce housing.
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PAGE 2, SECTION II BBC RESEARCH & CONSULTING
The study finds that the 20-year return on each dollar spent is $2.73 when the city is paying the
full cost of development. When the city provides a subsidy to private developers, the 20-year
return on investment is $12.55 for each dollar invested.
Using a similar IMPLAN methodology, the Oregon Housing and Community Services (OHCS)
studied three housing developments in Oregon to indentify the economic impacts of project
investment. The study used IMPLAN to calculate the associated impacts of constructing the
housing developments. The figure does not illustrate the potential of private investment coupling
with the public funds, typically $5-$7 per state agency dollar. This private investment boosts the
economic impact of $10 to $15 per OCHS dollar invested.
Although IMPLAN modeling and similar business activity measure analysis are legitimate
approaches, the other housing studies identified failed to acknowledge that absent employee housing
other beneficial development might occur. This potential substitution issue is one characteristic that
sets Vail apart from most traditional economies. Similarly, a Vail study should acknowledge that Vail
workers still have other options for housing even if those options are more expensive or less
convenient. In our view, the practical value of Vail housing is best expressed as the savings incurred
by housing residents and local businesses because Vail businesses did not have to incur the additional
costs of luring new workers from remote housing.
BBC Approach
Vail has invested in employee housing as a means of ensuring the availability of a functional and
reliable workforce in an area where private land and construction costs limit the private market’s
ability to produce affordable worker housing. This study incorporates six key assumptions regarding
employee housing and its impact on the unusual economies of mountain resorts.
(1) The economic value of employee housing in Vail will vary by the perspective of the
individual, business interest or taxpayer considering the issue.
The economic value of employee housing to a worker, who is relieved of a lengthy and costly up-
valley commute, is different than the value received by an adjacent home owner with concerns
about neighborhood congestion. Similarly, the value of employee housing to a tax-paying second
home owner may be perceived very differently than the value of the same units to a local
employer, who might otherwise be unable to secure a necessary work force. All of these varying
perceptions of value are reasonable and valid. Employee housing has costs and benefits that are
not evenly distributed throughout the Vail or Eagle County community. This disparate
distribution of costs and benefits is true for most public investments, including parks, recreation,
public parking and basic services such as police and fire protection.
The objective of this report is to fully represent costs and benefits of the community’s employee
housing investment and the distribution of costs and benefits among various communities of
interest within the broader Vail community.
(2) Without employee housing, Vail businesses would still attract workers but attraction and
retention would be more expensive, employee turnover would be higher, and employee
flexibility and willingness to work irregular hours or multiple jobs diminished.
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BBC RESEARCH & CONSULTING SECTION II, PAGE 3
Many studies calculate the value of employee housing with an assumption that without such
housing, workers would be unavailable. This study assumes that, “but for Vail housing,” workers
could still be found but employees would require higher wages to compensate them for at least
the lost time and new commuting expenses. In addition, businesses would incur higher costs for
retention and training of employees, and to provide full services despite reduced multiple job
holding by local employees.
(3) The provision of affordable employee housing requires some form of public investment,
which implies that tax payers—or some subset of tax payers—are, in some degree, paying
for this amenity.
Employee housing requires some form of public or private subsidy in order to produce housing
below private market costs. Although Vail has done a notable job at stimulating employee
housing with very little general public expense, any public subsidy implies that some community
interests pay and other interests benefit. For instance, if the town were to buy land and donate it
toward the creation of employee housing, the local taxpayers in the community would subsidize
the project in proportion to each taxpayer’s local tax contribution and a separate set of employee
residents and commercial businesses would be the direct beneficiaries.
Sometimes that subsidy is direct and clear—e.g. the town’s acquisition and donation of land.
Sometimes that subsidy is less obvious—when the community attracts state or local financial
support or housing is exacted from new development.
(4) The presence of employee housing alters the local housing market with implications for the
provision of a high level of guest services and Vail’s position in the larger competitive resort
marketplace.
Vail is a successful resort in part because employee housing contributes to the ability of public
and private enterprises to attract and retain a high quality, stable workforce at reasonable wage
levels. Employees value local housing because it reduces travel time and costs and reduces the
uncertainty, cost and difficulties of procuring housing in the Vail Valley and generally improves
the quality of life. The economic value of employee housing is also represented in part by the day
to day enhanced quality of service that distinguishes the Vail guest experience. Additionally,
with the provision of workforce housing, Vail is better able to compete against other resorts,
some of which have very extensive housing programs, for the best workers. The presence of
employee housing has value to Vail businesses and thus indirectly benefits visitors, second
homeowners and residents who use public and private services, ski on Vail Mountain or dine in
area restaurants. These benefits are largely unquantifiable.
Conversely, the provision of housing alters the local private housing market. Arguably, public
investment in housing in part shifts the cost burden of attracting workers away from those
enterprises that require a large workforce and thus makes a private expense a shared community
costs. This is the dilemma of all public services. Economic purists would suggest that inaccurate
pricing inevitably leads to misplaced investment. Arguably, the presence of lower cost employee
housing reduces overall wages and damages those property owners who would otherwise put
private rental units on the market. Similarly, inclusionary zoning, and the requirement of new
development to provide housing, contributes to the higher costs of development, which distorts
land values, raises the cost of new projects and reduces development innovation and
experimentation.
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PAGE 4, SECTION II BBC RESEARCH & CONSULTING
(5) The provision of employee housing can displace other forms of development, which under
many circumstances may be of higher economic value.
In recent instances, employee housing in Vail is required of new development and thus the town
foregoes the potential benefits of additional private accommodations and thus the visitor
spending and tax receipts associated with private residential accommodations. Resort towns are
unusual in that high value private housing induces a high level of retail sales and thus any
reduction in private market development, or substitution of high value for lesser valued
residential units, can be a costly “investment”.
A share of existing Vail employee housing was developed by way of zoning requirements placed
on new development. Arguably, if not for town housing requirements, some employee units
would likely have been replaced by private units, which would have produced higher levels of
town tax income, increased the original value of the underlying land, and increased developer
profit and/or reduced the cost of the other private units in each development. On the other
hand, the town requirements that require on-site employee units most often also afford the
developer additional density to accommodate those employee units, thus employee and open
market units are not readily transferable. The economic loss suffered by developers because of
employee requirement varies based on other site constraints and decisions about on-site versus
off-site development.
(6) The economic value of employee housing is not consistent from year to year—it varies
considerably depending upon background economic conditions.
By way of example, in 2007-08, there were more Vail jobs than available workers and the
lack/cost of housing might have been the weakest link in the local resort economy. Although
consumer demand was strong, the local business community was hamstrung by the lack of
available workers and service quality diminished. Private housing was largely unavailable and/or
very expensive. Under these circumstances, dedicated employee housing was extremely valuable.
Two years later, in 2009-10, the situation reversed and jobs were scarce and public and private
housing was relatively plentiful. Additional private units came into the rental market. Yet, in
2011, Vail employment demand rebounded, summer business was strong and there was virtually
no vacancy in Vail employee housing for the 2011-2012 winter season.
In sum, there is no single perspective or single value that can be placed on a public investment in a
shared good, such as employee housing. It is a complicated equation. Nevertheless, faced with
ongoing community investment decisions, exploring the question and attempting to illuminate the
issue, is a necessary exercise.
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BBC RESEARCH & CONSULTING SECTION II, PAGE 5
Direct Economic Value of Employee Housing
Considering all of the varying perspectives on employee housing and the many trade-offs that come
with public intervention into the private market, BBC offers the following cost benefit calculations.
Figure II-I shows the conceptual economic impacts of Vail employee housing as experienced by the
three major components of the Vail economy: Employees, Business, and Government.
Figure II-1.
Direct Impacts of
Vail Employee Housing
Source:
BBC Research & Consulting, 2012
As noted previously, the value of employee housing is best measured by the reduced costs of business
associated with a flexible, available and reasonably priced workforce.
Vail employees and businesses. Resident employees enjoy the most immediate and direct
benefits from the availability of Vail employee housing, by the avoidance of the more costly
alternative of a lengthy down valley commute. Cost of living savings include: reduced costs of
housing, reduced costs of travel and the value of increased time availability. Many resort workers hold
more than one job allowing increased earnings, a practice that is facilitated by convenient, local
housing. Vail businesses benefits in the same manner as employees. If, hypothetically, the 1,200 Vail
housed and Vail employed workers1 were forced to live down valley and commute, Vail businesses
would have to increase compensation to re-attract these workers.
The attached Figure II-2 shows the assumptions and values underling the calculation of Vail’s
employee housing investment as experienced by Vail workers and Vail businesses. These calculations
demonstrate that each Vail housed Vail worker represents an economic benefit of about $10,530 per
year for a total annual economic benefit of about $12.6 million dollars per year ($10,530 x 1,200
workers). This benefit is shared between Vail businesses, which enjoy lower labor costs and Vail
workers who have lower operating costs, increased time and increased flexibility.
1 Figure I-3 Section I
Direct Impacts of Vail Employee Housing
Vail
Businesses
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality
of labor force
–Eco bus pass
Additional local
spending by
employee residents
Vail
Employees
Positive:
Reduced cost of living
–Rents
–Commute time
–Commute costs
Ability to hold
multiple jobs
Town
Government
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality of
labor force
Reduced parking,
construction and
operational costs
–Capital investment/risk
–Bond risk
–Lost opportunity for
higher valued
development on town-
owned property
Negative:
6 - 2 - 25
6/19/2012
PAGE 6, SECTION II BBC RESEARCH & CONSULTING
Figure II-2.
Employee Cost Assumptions and Calculations
Source: BBC Research & Consulting, 2012
Additional benefits, but of a lesser value, accrue to workers who reside in Vail housing but are
employed elsewhere in the county. Anecdotally, it is reported that many of these workers started with
Vail jobs but eventually took promotions or new positions elsewhere in the county. Others have
summer jobs outside of Vail, often in construction, and retain their Vail housing with the expectation
of returning to a Vail position in the following winter. Because these workers are not immediately
contributing to the Vail economy they are not considered a return on Vail’s housing investment.
Vail businesses. Without employee housing, Vail businesses would have to raise employee
compensation levels to cover the higher costs of remote employee housing and employee
commuting expenses2.
In practice, local businesses experience additional benefits. BBC has identified three categories of
business operational savings associated with local employee housing.
Savings associated with reduced pressure on wage and salary levels. Vail businesses save the
cost of providing higher wages that would otherwise be necessary to attract Vail’s workforce from
more removed communities where housing is available. These savings are already counted as an
employee benefit.
2 This calculation assumes a reasonable equilibrium between supply and demand for employees. In years where job
opportunities are plentiful, such as 2007, employees would have to raise wages more to entice down valley workers to Vail
jobs. In years when jobs were scarce, such as 2010, far less inducement would be necessary.
Additional travel time:45 min. per day @ $12 per hour$9.00 per day X 200 days$1,800 per year, per employee
Additional travel costs:20 miles per day @ 52¢ per mile$10.40 per day X 200 days$2,080 per year, per employee
Additional housing costs $75per month, per employee
$900 per year, per employee
$2,000 per year, per employee
$2,000 per worker
$1,750 per worker
Employee Savings
=
=
Eco bus pass=
Additional Employer Costs
At a minimum, Vail employers would have to raise wages and salaries to compensate employees for the additional
costs associated with living down valley.
Total Employee and Employer Savings = $10,530 per employee
New Employee Compensation = $4,780 per employee
New Employer Costs = $5,750 per employee
Employee turnover/ training/quality
Reduces multiple job holding; increases employee hiring requirements
Employers relying on a commuting work force would face additional training and hiring costs and would likely share
in the additional cost of ECO bus passes.
=
=
=
=
=
6 - 2 - 26
6/19/2012
BBC RESEARCH & CONSULTING SECTION II, PAGE 7
Savings associated with reduced requirements for public and private investment in
parking and transportation. Commuting workers experience higher travel costs and
must be able to access local parking or functioning mass transit. In addition, most
businesses would pay for an ECO bus pass, or at least subsidize that pass, in order to
enhance worker reliability. Monthly bus pass costs range up to $200 per month
depending on the residence destination. We assumed partial subsidy by employees of
$1750 per year per pass.
Savings associated with enhanced worker availability, quality and reliability. A lengthy
commute to what is often poor housing contributes to absenteeism and worker dissatisfaction,
especially in a challenging environment where traffic conditions and travel times can be
uncertain. Vail businesses save by experiencing reduced worker turnover, reduced business
disruption due to delayed or absent workers, greater business flexibility because of worker ability
to commit to part time positions or irregular hours and reduced employee training costs. We
assume that local employee housing saves $2,000 per resident worker in reduced turnover and
training costs.
As noted above, BBC estimates that each Vail-based worker using Vail employee housing represents a
savings to Vail businesses of about $10,530 per employee or $12.6 million per year.
Increased spending by employee-residents. Employees residing in town also tend to purchase
daily goods and services in town and frequent Vail restaurants, bars and entertainment. The value of
this local spending can be derived by calculating the percent of worker income spent on local goods
and services, and estimating a Vail capture rate. Local employee spending in Vail as a result of Vail
employee housing is documented below.
Figure II-3.
Vail Retail Spending by Employees
Lodged in Vail Employee Housing
Source:
BBC Research & Consulting.
BBC estimates that in addition to the savings realized by Vail businesses, Vail retailers would garner
approximately $6.0 million in additional retail sales, which represents an additional $240,000 in
annual sales tax receipts (at 4.0%).
Categor
Employees in Vail employee housing1,600
Average annual income30,000$
Total employee income48,000,000$
Percent spent on retail25%
Amount spent on retail12,000,000$
Percent spent in Vail50%
Amount spent in Vail6,000,000$
Amount of retail spending per employee$3,750
Value
6 - 2 - 27
6/19/2012
PAGE 8, SECTION II BBC RESEARCH & CONSULTING
Vail Government. It should be noted that the town is also a business with the same employee cost
and challenges as a private entity. To the degree that workers housed at Vail employee housing are
also town workers, cost avoidance benefits will be roughly the same for both public and private
sectors. More problematic, if employee housing were unavailable, there would be pressure on the
town to create additional parking to accommodate the 1,200 or so additional workers who would
have to commute into the community each work day or evening.
Assuming 50 percent of these workers would take the ECO bus, or utilize parking provided by
employers, and that then new bus riders could be accommodated without significant cost to the
community, about 600 new workers would drive to town. Further, assuming two workers per car and
.75 parking spaces per vehicle (assuming job time shifts), the town would require 225 new parking
spaces in order to maintain current parking standards. Structured parking in Vail costs about
$40,000 per space. Assuming a physical solution could be devised, accommodating additional
parking demand would cost at least $9.0 million. Operating costs of the structure would be in
addition to capital costs and employees are unlikely to pay the kind of rates currently in effect, thus
suggesting an ongoing operating loss.
Currently some businesses provide employee parking (e.g. town offices, hospital) but on-site parking
options have largely been exhausted and new employees would have to be accommodated in new
public parking facilities or compete for existing parking spaces.
Avoiding pressures on parking is a strong argument in favor of employee housing but in all
practicality, developing new structured parking for employees is an unlikely practical solution. In a
reasonable “no-housing” hypothetical, rather than create parking, the town would be more likely to
press Eagle County to increase bus service and perhaps expand in-town operations. As described
above, employers would be saddled with the additional costs of attracting workers and all the
attendant problems of employee turnover and decreased service levels associated with a lengthy bus
commute.
In sum, we see three measures of employee housing value, as shown in Figure II-4.
Figure II-4.
Summary: Valued
Vail Employee Housing
Source:
BBC Research & Consulting.
CategorValue
Business costs avoided$12.6 million per year
New retail spending$6.0 million in annual retail
sales($240,000 in sales tax
@ 4.0%)
Parking expansion$9.0 million
6 - 2 - 28
6/19/2012
BBC RESEARCH & CONSULTING SECTION II, PAGE 9
Other Perspectives
The provision of employee housing also has broad economic consequences for all Vail property
owners, visitors and residents. These are summarized in Figure II-5.
Figure II-5.
Perspectives on Vail Employee Housing
Residential property owners. As noted in the above Figure II-5, property owners seeking to rent
privately owned residential units currently have to compete with employee housing, although that
public subsidy is arguably small. Currently, the presence of 727 units of lower priced housing
probably dampens the potential rental value of individually owned rental units.
Conversely, all residential property owners benefit because exaction requirements on new or
remodeled housing drives up the cost of new units, effectively pulling up the price of all units.
Further, all property owners benefit from a well functioning resort and positive guest experience.
Commercial property owners. All commercial property owners are generally benefited by
community investment in employee housing as it increases the costs of potential new competition,
because of the inclusionary zoning and commercial linkage requirements, and reduces the labor costs
of operations for commercial tenants.
Land owners. Land owners, properties with redevelopment potential, and developers are burdened
by inclusionary zoning and commercial linkage and employee housing requirements as they bear an
immediate cost for maintaining the town’s housing stock.
Other Perspectives on Vail Employee Housing
Private Rental
Property Owners
Negative:
•Subsidized
Competition
All Residential
Property Owners
Positive:
•Increased cost of
competitive
new developments
All Commercial
Property Owners
Positive:
•Increased cost of
competitive
new development
Land Owners
and Developers
Negative:
•Increased cost of
competitive new
development
Positive for all:y Increased functionality of the resort
y Improved visitor experience
6 - 2 - 29
6/19/2012
PAGE 10, SECTION II BBC RESEARCH & CONSULTING
Vail—The Resort Economy
Finally, and perhaps most importantly, employee housing presents wide spread general benefits to all
property owners, residents, visitors and second home owners who have a stake in the success of Vail.
Generally, a reasonable quality of life for residents, the possibility of professional advancement and
homeownership, reduced commuting times, year-round presence of residents and cost savings, all add
to a more stable employee base and a better functioning community, which results in:
x An improved guest experience—the most basic product sold by Vail;
x Better positioning against other resorts competing for a quality workforce;
x Reduction in the seasonality of local businesses;
x Increased vitality, diversity and authenticity for the town;
x Increased community participation (e.g., volunteer activities, town boards); and
x Enhanced ability for younger residents to stay in Vail and grow into higher-level
employment and community leadership positions.
x Opportunities for families to remain in Vail and raise a generation of new Vail residents,
support local schools and create a critical mass of residents, which would all be jeopardized
without the town’s support of deed-restricted for-sale housing in addition to rental units.
A better community with a more stable and participatory workforce translates into better guest
services. Visitors value their interaction with local residents. Workers who enjoy their town and
communicate pride in their community help create the experience that differentiates engaging resort
communities from branded commercial resorts. As the community matures many long time residents
will retire and their homes will likely transfer into second home status, further eroding the town’s
private housing stock. The economic value of employee housing will grow as private ownership stock
is diminished and the diversity of employee housing, including additional deed-restricted family and
for sale units, expands.
In sum, over a two decade period, the town has created an enviable employee housing stock with very
modest costs to the general taxpayers. Operation of the town’s 727 units puts no burden on the
general fund. The Timber Ridge project, the town’s largest investment has some remaining financial
risk, but it is still operated under contract by a private entity and current rents cover all operating
costs and debt service.
The town of Vail has been remarkably successful in creatively stimulating the development of
employee housing without incurring substantive public expense. Vail’s 727 employee units save the
business community about $12.6 million per year in operating expense, generate nearly a quarter
million dollars in sales taxes for the general fund, and allow the town to avoid a burdensome
investment in finding parking solutions for 1200 employees.
6 - 2 - 30
6/19/2012
6 - 3 - 1
6/19/2012
WhatistheeconomicvalueofVail'sinvestment
indeedrestrictedemployeehousing?
ProjectObjective
6 - 3 - 2
6/19/2012
1.DeedRestrictedEmployeeHousingUnits(EHU)(727units)
areacoreelementofVail'sbusinessinfrastructure
2.AnnualbenefitsofEHUarecalculatedas:
CategoryValue
Businesscostsavoided
(compensation,turnover,
commute)
$12.6millionperyear
Newretailspending$6.0millioninretailsales
($240,000insalestax@4.0%)
Parkingexpansion
costsavoided$9.0million
Observations&Conclusions
6 - 3 - 3
6/19/2012
3.VailhasproducedEHUwithoutrelyingonongoingfees,
taxesorsubstantiveannualexpenses
4.ThefullvalueofEHUgoesbeyonddirectsavings,includes:
¾Improvementintownvitality,functionality,seasonality&authenticity
¾Improvementinworkerqualityoflife
¾Improvementinguestexperience—Vail'scoreoffering
5.ThereareoffsettingcostsinprovidingEHUand
notallcommunityinterestsarebenefitedequally
6.TheeconomicvalueofEHUisnotconsistent
betweenyears
Observations&Conclusions
6 - 3 - 4
6/19/2012
VaildeedrestrictedEHU—727Units
¾603communityunits/124privateunits
¾90%arerentalunits
¾1,600employeesliveinEHU
¾1,200oftheseemployeesworkinVail
¾About18%ofVail’s9,100positionsliveinVailEHU
VailPrivateEmployeeOccupiedUnits—773Units
¾Slightlylargernumberofprivateunits
¾Bothrentalandownedunits
¾Likelydiminishingsourceofemployeehousing
Roughly30%ofVailjobsfilledbyVailresidents
VailHousingContext
6 - 3 - 5
6/19/2012
Direct Impacts of Vail Employee Housing
Vail
Businesses
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality
of labor force
–Eco bus pass
Additional local
spending by
employee residents
Vail
Employees
Positive:
Reduced cost of living
–Rents
–Commute time
–Commute costs
Ability to hold
multiple jobs
Town
Government
Positive:
Employee cost savings
–Wages and salaries
–Training/turnover
–Skills and quality of
labor force
Reduced parking,
construction and
operational costs
–Capital investment/risk
–Bond risk
–Lost opportunity for
higher valued
development on town-
owned property
Negative:
DirectEconomicImpactofVailEHU
6 - 3 - 6
6/19/2012
OtherPerspectivesonEmployeeHousing
6 - 3 - 7
6/19/2012
Additionaltraveltime
Additionaltravelcosts
Additionalhousingcosts
NewEmployeeCompensation
EmployeeSavingsValueperEHemployee
EmployerSavings
$1,800peryear,peremployee
$2,080peryear,peremployee
$900peryear,peremployee
$4,780peremployee=
Employeeturnover/training/quality
Reducedmultiplejobholding;
increasedemployeehiringrequirements
Ecobuspass
NewEmployerCosts
$2,000peryear,peremployee
$2,000perworker
$1,750perworker
$5,750peremployee=
ValueperEHemployee
TotalEmployeeandEmployerSavings=$10,530peremployee
EmployeeCostSavingsCalculations
6 - 3 - 8
6/19/2012
Vail’semployeehousingprogramhasproducedsignificant
benefitswithverymodestcommunityinvestment
Employeehousingproducesbenefits(vitality,authenticity,
etc.)thatgobeyonddirecteconomicvalue
Employeehousingisaformofinsuranceinauncertain
businessenvironment
Thereareoffsettingcostsinprovidingemployeehousing
andnotallcommunityinterestsarebenefitedequally
Inlightofanuncertaineconomy,andtheeconomicbenefits
ofemployeehousing,thenatureandscaleofnewemployee
housingshouldbepartoftheongingcommunitydialogue
aboutpublicinvestmentandtheongoingsuccessofVail
Summary
6 - 3 - 9
6/19/2012
Questions?
6 - 3 - 10
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Information Updates and Attachments:
1) March All Store Same Store, Kelli;
2) VEAC June 12, 2012, minutes, Kelli;
3) Vail Child Care (VCC) Update: VCC, which is licensed for 39-children (9-infants, 10-
toddlers, and 20 pre-schoolers), has been operating since 2000. It is Vail’s only licensed
infant center. VCC typically runs at approximately 75% capacity which drops to the 60% level
during summer. In slower periods, part-time teacher staffing is reduced in order to meet
break-even targets, John Power; and
4) April Sales Tax.
ATTACHMENTS:
March All Store Same Store
061212 VEAC Minutes
April Sales Tax
6/19/2012
Town of Vail - Sales Summary
Winter 2011/12, as of 3/31/12
The report is produced by the Town of Vail Economic Development Office, with data provided by the Town of Vail
Finance Department, and is prepared by MTRiP, the Mountain Travel Research Program. For further information,
please contact: Kelli McDonald, Town of Vail Economic Development Manager (970.479.2454, kmcdonald@vailgov.com).
This monthly Sales Tax Collection Summary provides both graphic and brief supporting narrative summaries of
sales tax collections in the Town of Vail. It is prepared monthly by town staff in conjunction with MTRIP, and is
intended to provide summary information for town management, Town Council, the Vail Economic Advisory
Council (VEAC), and Vail Local Marketing District Advisory Council (VLMDAC).
1. Series One is an “All Store” series of sales tax collections from all businesses. The report series is best used
to evaluate total sales activity for the current season, compared to last season, and is broken down by both
geographic and business segments.
2. Series Two is a “Same Store” fixed set of select businesses (see table below), using gross sales revenue, and
is best used to compare the performance of a fixed set of established businesses.
3. Series Three is a Comparison of Set One and Set Two, and can be used to compare and contrast the initial
two sets. Comparisons between the two are based on percentage change year over year, thereby mitigating
the fact that Series One–All Store is based on sales tax collections and Series Two–Same Store is based on gross
sales.
All Report sets are further broken down by Geographical subset and by Business Segment. Reports compare
current season-to-date results against the previous season, where “Summer” is May – October, and “Winter” is
November – April.
Note: For purposes of the Series Two “Same Store” comparison, the following businesses are included in their
respective sets:
LODGING RETAIL RESTAURANT
VAIL VILLAGE Austria Haus
Gasthoff Gramshammer
Lodge at Vail
Mountain Haus
Sonnenalp
Vail Mountain Lodge
American Ski Exchange
Blitz
Colorado Footwear
Golden Bear
Gorsuch
Roxy
Blu’s
La Tour
Red Lion
Russell’s
Sweet Basil
Vendettas
LIONSHEAD Antlers
Destination Resorts
Lift House
Lion Square
Marriott
Montaneros
Charlie’s T-Shirts
Double Diamond
Lions Head Jewelers
Swedish Clog Cabin
Vail Ski Bike Tech
Vail T-Shirt
Bart & Yeti’s
Billy’s
Garfinkel’s
Les Delices De France
Moe’s
Montauk
7 - 1 - 1
6/19/2012
Town of Vail - Sales Summary
Winter 2011/12, as of 3/31/12
The report is produced by the Town of Vail Economic Development Office, with data provided by the Town of Vail
Finance Department, and is prepared by MTRiP, the Mountain Travel Research Program. For further information,
please contact: Kelli McDonald, Town of Vail Economic Development Manager (970.479.2454, kmcdonald@vailgov.com).
Series 1: ALL STORE report for Winter 2011/12 (Nov 11 thru Apr 12)
Sales tax collections were up in most
sectors/locations in November, December and
February, but were mixed in January and March.
Winter total sales tax collections to date are UP for:
• VV retail
• VV lodges
• LH Lodges
• VV restaurants
• LH restaurants
Winter total sales tax collections are DOWN for:
• LH retail
March sales tax collections were UP:
• VV lodges
• VV restaurants
• LH lodges
March sales tax collections were DOWN:
• VV retail
• LH retail
• LH restaurants
17%1%-3%19%-1%39%27%7%8%8%18%17%4%15%9%7%2%-8%1%-3%15%11%2%5%1%3%-5%-3%11%-2%
-$100,000
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
NDJFMNDJFMNDJFMNDJFMNDJFMNDJFM
Sales Tax Collections
Month
(Year-over-year % change shown above month labels)
ACTUALS BY MONTH
"All Store" Sales Tax Collections
Winter 2011/12 vs. Winter 2010/11
$ Change
Winter 2010/11
Winter 2011/12
VV LodgesLH LodgesVV RestaurantsLH RestaurantsVV RetailLH Retail
1.9%
9.3%8.8%
3.7%
12.7%
11.5%
-1.6%
4.8%
0.3%
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
14%
RetailLodgesRestaurants
Percent Change in Sales Tax Collections
SEASON-TO-DATE CHANGE
"All Store" Sales Tax Collections
Winter 2011/12 vs. Winter 2010/11
VV+LH Combined
Vail Village
Lionshead
16.7%
39.3%
17.9%
6.6%
14.8%
2.8%1.2%
26.8%
17.0%
2.1%
11.4%
-4.7%-3.3%
7.0%4.2%
-8.5%
2.4%
-3.3%
18.6%
8.2%
14.8%
1.3%5.3%
11.4%
-1.3%
8.5%9.1%
-3.3%
0.5%
-2.0%
3.7%
12.7%11.5%
-
1.6%
4.8%0.3%
-20%
-10%
0%
10%
20%
30%
40%
50%
VV RetailVV LodgesVV RestaurantsLH RetailLH LodgesLH Restaurants
Percent Change in Sales Tax Collections
MONTHLY CHANGE
"All Store" Sales Tax Collections
Winter 2011/12 vs. Winter 2010/11
Nov
Dec
Jan
Feb
Mar
Winter Total
7 - 1 - 2
6/19/2012
Town of Vail - Sales Summary
Winter 2011/12, as of 3/31/12
The report is produced by the Town of Vail Economic Development Office, with data provided by the Town of Vail
Finance Department, and is prepared by MTRiP, the Mountain Travel Research Program. For further information,
please contact: Kelli McDonald, Town of Vail Economic Development Manager (970.479.2454, kmcdonald@vailgov.com).
Series 2: SAME STORE report for Winter 2011/12 (Nov 11 thru Apr 12)
“Same store” gross sales were up in November,
December and February in most sectors/locations.
However, “same store” gross sales were down in
January in all sectors/locations. “Same store” gross
sales were mixed in March.
Winter total “same store” gross sales are UP for:
• LH retail
• VV lodges
• LH lodges
• LH restaurants
Winter total “same store” gross sales are DOWN
for:
• VV retail
• VV restaurants
March “same store” gross sales were UP for:
• VV lodges
• LH retail
• LH restaurants
March “same store” gross sales were DOWN for:
• VV retail
• VV restaurants
• LH lodges
1%-8%-6%-6%-9%8%1%-4%5%3%9%6%-10%5%-4%21%4%-3%3%2%8%6%-4%8%-1%-1%8%-7%3%4%
-$1,000,000
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
$6,000,000
$7,000,000
$8,000,000
NDJFMNDJFMNDJFMNDJFMNDJFMNDJFM
"Same Store" Sales
Month
(Year-over-year % change shown above month labels)
ACTUALS BY MONTH
"Same Store" Gross Sales
Winter 2011/12 vs. Winter 2010/11
$ Change
Winter 2010/11
Winter 2011/12
VV LodgesLH LodgesVV RestaurantsLH RestaurantsVV RetailLH Retail
-3.8%
1.9%
0.2%
-7.1%
1.6%
-0.4%
2.3%2.2%
1.4%
-8%
-6%
-4%
-2%
0%
2%
4%
RetailLodgesRestaurants
Percent Change in "Same Store" Sales
SEASON-TO-DATE CHANGE
"Same Store" Gross Sales
Winter 2011/12 vs. Winter 2010/11
VV+LH Combined
Vail Village
Lionshead
0.8%
8.0%8.7%
21.5%
8.1%
-0.8%
-8.3%
1.3%
5.9%4.3%5.7%7.6%
-6.4%-4.5%
-10.0%
-3.5%-3.7%
-7.0%-5.9%
5.4%4.8%3.0%
7.9%
2.5%
-9.5%
2.8%
-3.6%
1.6%
-1.0%
3.7%
-7.1%
1.6%
-0.4%
2.3%2.2%1.4%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
VV RetailVV LodgesVV RestaurantsLH RetailLH LodgesLH Restaurants
Percent Change in "Same Store" Sales
MONTHLY CHANGE
"Same Store" Gross Sales
Winter 2011/12 vs. Winter 2010/11
Nov
Dec
Jan
Feb
Mar
Winter Total
7 - 1 - 3
6/19/2012
Town of Vail - Sales Summary
Winter 2011/12, as of 3/31/12
The report is produced by the Town of Vail Economic Development Office, with data provided by the Town of Vail
Finance Department, and is prepared by MTRiP, the Mountain Travel Research Program. For further information,
please contact: Kelli McDonald, Town of Vail Economic Development Manager (970.479.2454, kmcdonald@vailgov.com).
Series 3: COMPARISON: ALL STORE VS SAMES STORE for Winter 2011/12 (Nov 11 thru Apr 12)
This winter, “same store” gross sales are
outpacing “all store” sales tax collections for:
• LH retail
• LH restaurants
This winter, “same store” gross sales are trailing
“all store” sales tax collections for:
• VV retail
• VV lodges
• LH lodges
• VV restaurants
Monthly detail – VV+ LH combined:
• Retail: “Same store” trailed “all store” in
all months (Nov thru Mar).
• Lodging: “Same store” trailed “all store”
in all months (Nov thru Mar).
• Restaurants: “Same store” trailed “all
store” in all months (Nov thru Mar).
Monthly detail – VV:
• Retail: “Same store” trailed “all store” in
all months (Nov thru Mar).
• Lodging: “Same store” trailed “all store”
in all months (Nov thru Mar).
• Restaurants: “Same store” trailed “all
store” in all months (Nov thru Mar).
1.9%3.7%
-1.6%
9.3%12.7%
4.8%8.8%11.5%
0.3%
-3.8%-7.1%
2.3%1.9%1.6%2.2%0.2%
-0.4%
1.4%
-20%
-10%
0%
10%
20%
30%
40%
VV+LHVVLHVV+LHVVLHVV+LHVVLH
Percent Change in Sales Tax or Gross Sales
SEASON-TO-DATE CHANGE
"All Store" vs. "Same Store"
Winter 2011/12 vs. Winter 2010/11
ALL STORE: Winter 2011/12 to date
SAME STORE: Winter 2011/12 to date
RetailLodgesRestaurants
12.9%
1.5%
-5.1%
12.7%
-2.0%
1.9%
28.4%
20.1%
4.9%7.0%5.1%9.3%13.7%11.8%
2.4%
14.0%
6.4%8.8%6.1%
-4.3%-5.4%-2.2%-5.4%-3.8%
8.1%3.7%
-4.0%
6.8%
0.6%1.9%5.2%6.4%
-9.0%
4.1%
-1.3%
0.2%
-20%
-10%
0%
10%
20%
30%
40%
NDJFMTot.NDJFMTot.NDJFMTot.
Percent Change in Sales Tax or Gross Sales
MONTHLY CHANGE: VV + LH COMBINED
"All Store" vs. "Same Store"
Winter 2011/12 vs. Winter 2010/11
ALL STORE: % Change, 2011/12 vs. 2010/11
SAME STORE: % Change, 2011/12 vs. 2010/11
RetailLodgingRestaurants
16.7%
1.2%
-3.3%
18.6%
-1.3%
3.7%
39.3%
26.8%
7.0%8.2%8.5%12.7%17.9%17.0%
4.2%
14.8%
9.1%11.5%
0.8%
-8.3%-6.4%-5.9%-9.5%-7.1%
8.0%
1.3%
-4.5%
5.4%2.8%1.6%
8.7%5.9%
-10.0%
4.8%
-3.6%-0.4%
-20%
-10%
0%
10%
20%
30%
40%
NDJFMTot.NDJFMTot.NDJFMTot.
Percent Change in Sales Tax or Gross Sales
MONTHLY CHANGE: VAIL VILLAGE
"All Store" vs. "Same Store"
Winter 2011/12 vs. Winter 2010/11
ALL STORE: % Change, 2011/12 vs. 2010/11
SAME STORE: % Change, 2011/12 vs. 2010/11
Vail Village Retail Vail Village Lodging Vail Village Restaurants
7 - 1 - 4
6/19/2012
Town of Vail - Sales Summary
Winter 2011/12, as of 3/31/12
The report is produced by the Town of Vail Economic Development Office, with data provided by the Town of Vail
Finance Department, and is prepared by MTRiP, the Mountain Travel Research Program. For further information,
please contact: Kelli McDonald, Town of Vail Economic Development Manager (970.479.2454, kmcdonald@vailgov.com).
Monthly detail – LH:
• Retail: “Same store” outpaced “all
store” in all months (Nov thru Mar).
• Lodging: “Same store” trailed “all store”
in November, December, January and
March, but outpaced “all store” in
February.
• Restaurants: “Same store” trailed “all
store” in November, January and
February, but outpaced “all store” in
December and March.
6.6%2.1%
-8.5%
1.3%
-3.3%-1.6%
14.8%11.4%
2.4%5.3%
0.5%4.8%2.8%
-4.7%-3.3%
11.4%
-2.0%
0.3%
21.5%
4.3%
-3.5%
3.0%1.6%2.3%
8.1%5.7%
-3.7%
7.9%
-1.0%
2.2%
-0.8%
7.6%
-7.0%
2.5%3.7%1.4%
-20%
-10%
0%
10%
20%
30%
40%
NDJFMTot.NDJFMTot.NDJFMTot.
Percent Change in Sales Tax or Gross Sales
MONTHLY CHANGE: LIONSHEAD
"All Store" vs. "Same Store"
Winter 2011/12 vs. Winter 2010/11
ALL STORE: % Change, 2011/12 vs. 2010/11
SAME STORE: % Change, 2011/12 vs. 2010/11
Lionshead Retail Lionshead Lodging Lionshead Restaurants
7 - 1 - 5
6/19/2012
Vail Economic Advisory Council (VEAC)
June 12, 2012
MEETING NOTES
• VEAC Members Present:
Rayla Kundolf; Rob LeVine; Pam Stenmark; Matt Morgan; Kristin Williams (for Chris Jarnot);
Michael Kurz; Steve Kaufman; Brian Nolan; Mark Gordon; Kim Newbury; Chris Romer; Paul
Wible; Brett Schoenfield
• VEAC Members Absent:
Andy Daly; Greg Moffet; Bob Boselli; Mia Vlaar; Laurie Mullen; Mike Ortiz; Joe McHugh;
• Others Present:
Jim Lamont; Connie Woodberry; Mark Woodberry; Beth Slifer; Mary McDougall; Matt Scherr
• TOV Staff Present:
Finance Director Judy Camp; Economic Development Manager Kelli McDonald; Community
Information Officer Suzanne Silverthorn; Executive Assistant Tammy Nagel
• New Member Introductions: Kelli McDonald, introduced and welcomed new VEAC members;
Paul Wibel, Executive Vice President, First Bank and Chris Romer, Executive Director, Vail Valley
Partnership. McDonald also took the opportunity to thank resigning VEAC members Steve
Rosenthal, Alan Kosloff, Bob McNichols and John Garnsey.
• Community Survey: Suzanne Silverthorn reviewed the highlights of the 2012 Vail Community
Survey particularly as related to economic vitality and doing business in Vail. Silverthorn
explained the Town reached out to the community to participate in the online survey by sending
out postcards with a passcode or through open house meetings. Silverthorn stated there was a
total of 677 survey respondents and over 300 pages of written comments. The survey was
broken down into two categories; respondents who own a business in town (15%) and
respondents who do not own a business in town (85%). Both groups felt the Town was heading
on the right track fiscally, but on the wrong track concerning the size of the developments and the
redevelopment of the Municipal Office Building. The budget and capital management; economic
vitality and actions to improve Vail’s appeal as a well-rounded community (a great place to live,
work and play) are high priority issues for both respondent groups. Whereas, parking was once
one of the highest priorities with business owners and is now towards the bottom of the high
priority list, but is still ranked high with the respondents who do not own a business in the town.
The overall satisfaction of the quality of events in Vail with business owners is 70% and non
business owners are 85% satisfied. Both groups were overall satisfied with the ease of access to
event venues, Frontage Road express bus for events and parking availability during special
events. The overall satisfaction with the current level of taxes and services provided by the Town
of Vail was good and both groups were not willing to pay more taxes to get more services. The
business respondents felt that they pay too much for the services they receive. Silverthorn stated
the next step was to go through and incorporate some of the written comments of the
respondents and report back to Council.
• MTRiP Summer Season Preview: Katie Barnes reviewed the 2011/12 Winter, Same Store, All
Store Sales Tax and Summer 2012. As of April 30, 2012 the occupancy in Vail for the 2011/12
winter was up 1% whereas the industry overall was down 3%. Vail average daily rate for the
winter was up 8% and the industry was up 5%. In comparison with other mountain destinations,
Vail is ranked in the top three. The winter showed the strongest economy since December 2007.
Occupancy started strong and ended flat and properties held the rate throughout the season and
Vail outperformed the industry. RevPar (revenue per available room) showed a net gain for the
season.
7 - 2 - 1
6/19/2012
All Store sales tax collections for the winter season showed a 3.7% increase in the Vail Village
and a 1.6% decrease in Lionshead for retail; a 12.7 % increase in the Vail Village lodging and
Lionshead showed 4.8% lodging increase; 11.5% increase from Vail Village restaurants and a
.3% increase in Lionshead. Same store gross sales showed -7.1% decrease in Vail Village retail
and a 2.3% increase in Lionshead; lodging showed a 1.6% increase in Vail Village and a 2.2%
increase in Lionshead and restaurants show a -0.4% decrease in Vail Village and 1.4 increase in
Lionshead.
Summer 2012 data as of May 31, 2012 the Vail occupancy is pacing up 18%; daily rate is 0% and
RevPAR is up 18% and the preliminary industry is up 22%. Barnes stated it was too early to
make assumptions but the summer is starting out strong. Barnes attributed special events for the
strong occupancy numbers; especially in July, August and September.
Brian Nolan would like to see a new mix of the businesses that are chosen to provide recap.
Nolan felt the Same Store/All Store percentages in Lionshead were too low and there was further
discussion concerning the right mix of businesses in the sample group and the purpose of the
report.
• VEAC 2012 Meeting Topics:
McDonald reviewed the VEAC 2012 meeting topics which were provided in the committees’
packets. McDonald also informed the committee of the new membership policy stating if a
member misses three meetings in a year, his or her seat will be reassigned to a new member.
• Financial Reports:
The financial reports were provided in the committees’ packets. Judy Camp commented the ski
season 2011/2012 reported the highest sales tax collections in history, beating the previous
record set in 2007/2008.
• Town Manager Report:
None
• Citizen Input:
None
• Other Business:
Brian Nolan and Matt Morgan gave a brief update on the last restaurant meeting. The group
critiqued and discussed how each special event in the town affects the local restaurants. Nolan
reported less than 50% of the Vail restaurants participate in Taste of Vail.
McDonald invited the committee to attend the joint VLMDAC and CSE meeting at 8:30 am on
June 21, 2012 at The Antlers.
Silverthorn informed members this Friday, June 15, the Town will be hosting an electronic
recycling and shredding day. There is a small fee attached to this service.
Pam Stenmark complimented Town of Vail Community Development planner Rachel Dimond for
her fast and thorough response to Stenmark’s question. Morgan also complimented George
Ruther and Martin Haeberle with the ComDev Dept. and Tammy Nagel with the Town Manager’s
office for all the assistance he has received on his new addition to his restaurant.
• Next Meeting:
The next meeting is scheduled for Tuesday, July 10, 2012 at The Antlers.
7 - 2 - 2
6/19/2012
MEMORANDUM
May 24, 2012
To: Vail Town Council
Stan Zemler
Pam Brandmeyer
Judy Camp
From: Sally Lorton
Re: April Sales Tax
I estimate Vail will collect another $55,000 in April sales tax to bring April
collections to $1,152,764. If so, we will be down .2% or $2,295 from budget and
down 3.3% or $38,926 from April 2011. The ski season (November – April) would
be up 3.9% or $536,785 from the prior ski season. The 11/12 ski season had the
largest sales tax collection ever.
Lift tax for April is down 22.4% or $81,628 from April 2011, the ski season
is down 3.4% or $117,553.
7 - 3 - 1
6/19/2012
2,210,5472,073,4811,997,0912,225,8412,275,9672,597,9852,783,3062,976,6552,619,6732,564,3832,795,6882,638,7532,849,984211,2311.94%8.00%
2,366,3212,281,8332,111,1632,362,8252,429,3772,527,1302,718,6433,071,6152,588,8892,577,3602,803,1362,642,5822,987,809345,2276.59%13.06%
2,568,8712,699,664 2,372,942 2,344,1782,785,1012,852,9542,986,4463,327,3042,504,5672,685,0043,143,4182,812,9533,171,923358,9700.91%12.76%
1,043,431870,875871,468992,157915,5541,280,3241,330,7401,098,9181,235,9411,156,9341,191,6901,155,0591,097,764(57,295)-7.88%-4.96%
8,189,1707,925,8537,352,6647,925,0018,405,9999,258,3939,819,13510,474,4928,949,0708,983,6819,933,9329,249,34710,107,480858,1331.75%9.28%
448,234414,248428,919411,595458,770449,283545,874622,103516,150421,925473,292495,374
751,439657,707742,755732,113834,913805,362953,017918,061717,233873,765895,951836,979
1,157,8671,044,9661,075,5321,128,5141,166,1831,255,2431,265,7811,397,8421,121,8601,228,7671,481,3291,247,506
1,124,2751,084,3181,029,446994,445993,9851,055,6141,162,7461,349,7951,068,3911,147,3521,310,4711,159,569
747,766713,574679,208757,033795,807832,549908,318834,569753,754761,425889,945796,436
486,570484,425508,092532,537566,173614,396688,519662,767581,033594,362623,420604,744
571,783642,293591,269623,646713,117799,582747,877719,109651,873701,075788,430692,684
1,933,9402,139,4172,171,0982,362,0952,549,0322,771,2582,821,8712,652,6282,553,9742,963,7633,184,6452,717,361
15,411,04415,106,80114,578,98315,466,97916,483,97917,841,68018,913,13819,631,36616,913,33817,676,11519,581,41517,800,00010,107,480858,133
7 - 3 - 2
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Matters from Mayor and Council
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Executive Session: 1) C.R.S. §24-6-402(4)(b) - to receive legal advice on
specific legal questions, Regarding: Proposed Charter Amendments.
PRESENTER(S): Matt Mire
6/19/2012
VAIL TOWN COUNCIL AGENDA MEMO
MEETING DATE: June 19, 2012
ITEM/TOPIC: Adjournment (4:25 p.m.)
NOTE: UPCOMING MEETING START TIMES BELOW (ALL ARE APPROXIMATE DATES
AND TIMES AND SUBJECT TO CHANGE)
--------------------
THE NEXT REGULAR VAIL TOWN COUNCIL REGULAR WORK SESSION WILL BEGIN AT
APPROXIMATELY 12:30 P.M. (or TBD), TUESDAY, JULY 3, 2012 IN THE VAIL TOWN
COUNCIL CHAMBERS
FUTURE AGENDA ITEMS:
July 3:
Site Visit - Sundial Plaza and Vail Golf Course Clubhouse - WS - 45 min.
RETT Discussion - Kathleen H. - WS - 20 min. - 7/3
Budget Timetable - Kathleen H. - WS - 10 min. - 7/3
Seconded Supplemental - Kathleen H. - ES - 30 min. - 7/3
Second Reading Ord 8 - Vail Golf Course - ES - 30 min. - 7/3
Wayfinding Update - Greg H. - 20 min. - WS - 7/3
Info Update: Strategic Work Plan Update - Staff - WS - 7/3
Municipal Site Contractor Award - George - 30 min. - ES - 7/3
Ord 2 & Res 7 - Bill - ES - 30 min. - 7/3
July 17:
Ralf Garrison Briefing - Kelli - WS - 30 min. - 7/17
Ford Park discussion re: noise - Todd O./Greg Hall - 30 min. - WS - 7/17
Lionshead Shuttle (Welcome Center site) Discussion and Update - Tom K. - 7/17 - 30 min.
Bob McKown recognition of service for 8 yrs on Liquor Board and CSE - ES - 7/17
View Corridor Tree Guidelines discussion - George R. - 30 min. - WS - 7/17
TBD:
Ford Park Construction Contract Award- Todd O./Greg H. - 30 min. - ES - 8/7
Parking Operational Review and Policy Discussion - Greg Hall - WS - 30 min. - TBD
Open Space Discussion with Toby Sprunk, Eagle County Open Space Director - TBD
Housing Fee in Lieu Discussion - TBD
Gore Creek Water Quality Update - Bill Carlson - TBD
Comcast Discussion - Ron Braden/Matt Mire 60 min. - TBD
Outdoor Display Goods - George Ruther - TBD
Historic District - George Ruther - TBD
Sister City discussion - TBD
Review of Inclusionary Zoning and Housing Strategic Plan - George R - WS - 60 min. -TBD
Joint Meeting with VRD re: operations of event center - TBD
6/19/2012