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HomeMy WebLinkAbout3.a. 2017 Vail Snow Daze RecapSurveyed Event Recap: Vail Snow Daze February 1, 2017 Vail Snow Daze, December 9-11, 2016 Office: 970.476.6797 x 702 Mobile: 970.331.5312 jdeighan@gohighline.com 2   Town  of  Vail    |    CSE    |    2/1/17   Attendance Estimate 3   • How  would  you  impact  a<endance  next  year?     • We  conBnue  to  work  with  Event  Partners  to   collaborate  on  the  social/digital  push  to   promote  the  event,  work  as  a  team  to   contract  with  the  right  talent  and  to  create   new  and  exciBng  partner  acBvaBons  to   increase  event  a<endance  and  memorable   experiences  for  guests.     Town  of  Vail    |    CSE    |     Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4% 8%8% 4% 8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event funding Direct economic Impact to TOV Economic impact payback ratio $40.37 $1,614,724.20 $40,000.00 Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K 20K 11.8K Attendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0% 50%Percent Responding53% 16%14%9%7% Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Visitor Type 4   • Was  this  the  visitor  type  split  you  expected?  Yes,  very  similar  although  we  show  a   higher  a<endance  based  on  concerts,  base  area  expo,  on-­‐mountain  acBon  and  apres   and  aOer-­‐dark  parBes.   • Why  or  why  not?  Please  explain.  The  markeBng  is  thoughPully  placed  with  a  varied  mix   in  order  to  achieve  a  similar  mix  to  the  below.   • What  steps  would  you  take  to  opBmize  visitor  mix?  We  conBnue  to  work  with  Event   Partners  to  collaborate  on  the  social/digital  push  to  promote  the  event,  work  as  a  team   to  contract  with  the  right  talent  and  to  create  new  and  exciBng  partner  acBvaBons  to   increase  event  a<endance  and  buzz  surrounding  the  event.         Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4%8%8%4%8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event funding Direct economic Impact to TOV Economic impact payback ratio $40.37 $1,614,724.20 $40,000.00 Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K 20K 11.8K Attendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0% 50%Percent Responding53% 16%14%9%7% Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Overall Visitor Profile 5   • Who  was  your  anBcipated  target   demographic?     • Male/Female  60/40     • Ages  25-­‐40   • Did  you  reach  your  target  demographic   • Yes,  because  the  talent  secured   catered  to  this  target.   Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100$200 Economic Impactper Attendee-Day$136$45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% DetractorPassive Promoter0%20%40%60%80%% of Total Number of Records25%22%53%Likelihood of Recommending Event to a Friend or Family Member0: None, Iwould havecome to Vailanyway1234 5: Half myreason forcoming to Vail 6 7 8 9 10: My onlyreason forcoming to Vail0%20%40%Percent Responding36%20%2%4%2%4%8%8%4%8%3%Importance of Event in Decision to Visit Vail Today - Overall2016 Event fundingDirect economic Impactto TOVEconomic impactpayback ratio $40.37$1,614,724.20$40,000.00Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K10K20K11.8KAttendance Est 28%NPS Net Promoter ScoreOvernightvisitorSeasonalresident ofVail Valley Full-timeresident ofTown of Vail Full-timedownvalleyresident Day visitor toVail0%50%Percent Responding53%16%14%9%7%Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 AverageOverallOvernight visitorSeasonal resident of Vail ValleyFull-time downvalley residentFull-time resident of Town of VailDay visitor to Vail5.14.35.34.74.14.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Overnight Visitor Profile: Overnight Visitors & Seasonal Residents Only Only 6   • What  measures  did  you  take  to   incenBvize  a<endees  to  book  lodging  in   the  Town  of  Vail?     • Lodging  packages  are  promoted   through  Vail.com  and  the  schedule   is  created  to  promote  a  weekend   of  acBon  to  promote  overnight   stays  in  Vail.     • The  event  adverBsing  and  print   pieces  included  a  lodging  call  to   acBon.     Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100$200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter0%20%40%60%80%% of Total Number of Records25%22%53%Likelihood of Recommending Event to a Friend or Family Member0: None, Iwould havecome to Vailanyway 1 2 3 4 5: Half myreason forcoming to Vail 6 7 8 9 10: My onlyreason forcoming to Vail0%20%40%Percent Responding36%20%2%4%2%4%8%8%4%8%3%Importance of Event in Decision to Visit Vail Today - Overall2016 Event fundingDirect economic Impactto TOVEconomic impactpayback ratio $40.37$1,614,724.20$40,000.00Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K10K20K 11.8KAttendance Est 28%NPS Net Promoter ScoreOvernightvisitorSeasonalresident ofVail Valley Full-timeresident ofTown of Vail Full-timedownvalleyresident Day visitor toVail0%50%Percent Responding53%16%14%9%7%Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 AverageOverallOvernight visitorSeasonal resident of Vail ValleyFull-time downvalley residentFull-time resident of Town of VailDay visitor to Vail 5.14.35.34.74.14.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Role/Importance of Event in Intent to Visit Vail 7   • What  acBons  did  you  take  this  year  to  generate  the  number  of  overnight   guests?  Messaging  directs  people  to  vail.com/snowdaze  where  a  number  of   lodging  packages  are  available.  New  this  year,  Vail  Mountain  and  Highline   worked  together  to  introduce  lodging  partnerships.  For  this  year,  Vail   Racquet  Club  and  Evergreen  Lodge  were  part  of  the  mix.     • How  would  you  increase  the  number  of  overnight  Vail  guests  coming  for   the  event  next  year?  ConBnue  with  a  strong  markeBng  plaPorm  through   several  medias  and  booking  bands  with  a  strong  following.      Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4% 8%8% 4% 8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event funding Direct economic Impact to TOV Economic impact payback ratio $40.37 $1,614,724.20 $40,000.00Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K 20K 11.8KAttendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0% 50%Percent Responding53% 16%14%9%7% Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   NPS (Net Promoter Score)/Likelihood to Recommend 8   • Do  you  think  the  NPS  scores  reflect  the  a<endee  event  experience?  All  events  at  Vail  Snow   Daze  are  designed  to  create  a  great  atmosphere  and  variety  of  experiences  for  guests  to   enjoy  even  outside  of  their  on-­‐mountain  experience.  This  NPS  is  lower  than  expected  but   because  a  variety  of  the  surveying  took  place  at  the  expo  village  vs.  key  Bmes  of  the   concert.  This  would  allow  for  several  surveyed  guests  to  be  those  that  stumbled  upon  the   acBvaBon  and  show  that  Snow  Daze  didn’t  impact  their  decision  to  come  to  Vail.     • What  steps  would  you  take  to  improve  the  NPS  scores  for  your  event  next  year?  As  Event   Producers  working  with  Vail  Mountain,  the  team  collaborates  to  conBnuously  stay  on  the   pulse  with  popular  entertainment,  unique  partner  experiences  within  the  budget                           and  current  Vail  Mountain,  Town  of  Vail  and  Strategic  Partnership  goals.     Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20%40%Percent Responding36%20%2%4%2%4%8%8%4%8%3%Importance of Event in Decision to Visit Vail Today - Overall2016 Event fundingDirect economic Impactto TOVEconomic impactpayback ratio $40.37$1,614,724.20$40,000.00Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K10K20K 11.8KAttendance Est 28% NPS Net Promoter Score Overnightvisitor Seasonalresident ofVail Valley Full-timeresident ofTown of Vail Full-timedownvalleyresident Day visitor toVail0%50%Percent Responding53%16%14%9%7%Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 AverageOverallOvernight visitorSeasonal resident of Vail ValleyFull-time downvalley residentFull-time resident of Town of VailDay visitor to Vail 5.14.35.34.74.14.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Estimated Return on Investment (ROI) & Attendee Expenditures 9   What  did  your  event  do  to  encourage  spending  in  Vail?   • Vail.com  promotes  a  wide  variety  of  acBvity,  lodging  and  restaurants  within  the  Town  of  Vail  through  content,  links  to  deals  and  more.     • The  concerts  within  the  Town  of  Vail  directly  impact  the  traffic  within  the  Town  of  Vail  Restaurants,  retailers  and  bars.     • The  increased  #  of  apres/aOer  dark  parBes   align  with  this  goal  as  well.         Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4% 8%8% 4% 8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event funding Direct economic Impact to TOV Economic impact payback ratio $40.37 $1,614,724.20 $40,000.00 Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K 20K 11.8K Attendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0% 50%Percent Responding53% 16%14%9%7% Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4%8%8%4%8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event fundingDirect economic Impactto TOVEconomic impact payback ratio $40.37 $1,614,724.20$40,000.00Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K20K 11.8KAttendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0%50%Percent Responding53%16%14%9%7%Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median: $213 $220 Overall Overnight visitor Overall Town  of  Vail    |    CSE    |    2/1/17   Vail Brand Compatibility The  Premier  Interna-onal  Mountain  Resort  Community   10   The  event  met  the  standard  of  excellence  by:   • Offering  a  world-­‐class  Vail  Snow  Daze  guest  experience,  strong  talent-­‐line-­‐up   and  event  a<endance  proved  successful  for  2016.     • ConBnuing  to  align  with  naBonal  brand  sponsors  who  create  appealing  event   acBvaBons  and  branding  with  a  strong  visual  appeal  and  brand  alignment.   Bud  Light  and  Vibram  were  key  brands  who  embraced  and  enhance  the   experience  for  the  Vail  guest.     • CreaBng  successful  MarkeBng  and  PR  campaigns  –  major  coverage   generated  millions  of  impressions  and  approximately  $400,000.00  in  value.   • UBlizing    a  variety  of  media  including  print,  radio,  video,  social  and  digital   media  and  more.   Town  of  Vail    |    CSE    |    2/1/17   Event Strengths & Weaknesses 11     • Measures  that  could  be  taken  for  event  improvement:   • This  event  is  a  well-­‐oiled  machine  bringing  a  wide  variety  of  visitors  to   the  area.  The  constant  focus  is  to  create  unique,  memorable   experiences  for  guests  which  is  exceeded  through  evolving  with  the   event  partnerships,  event  elements,  promoBons  and  more.     • For  repeat  event,  comparison  to  past  years:   • A  strength  of  this  year,  the  Expo  Village  partners  brought  increased   vitality  to  the  footprint  and  increased  number  of  partnerships.  We   conBnue  to  see  this  as  a  way  to  promote  the  free  concerts  through   the  DJ,  especially  since  the  concerts  are  the  pillars  of  the  event.     Town  of  Vail    |    CSE    |    2/1/17   Event Strengths & Weaknesses 12   • Exceeded  expectaBons  in  these  ways:   • Vail  Snow  Daze,  the  largest  early-­‐season  mountain  bash  in  North   America,  returned  Dec.  9-­‐11,  2016.  From  amazing  live  concerts  at   Solaris  and  the  Sponsor  Expo  Village  at  the  base  of  Gondola  One  to   après  and  aOer-­‐dark  parBes  throughout  Vail  Village  and  Lionshead,   Snow  Daze  was  a  weekend  not  to  be  missed.     • Performing  arBsts  for  Snow  Daze  2016  at  Solaris  included  Michael   FranB  Trio  ,  Le<uce,  Marvel  Years  and  Turntable  Review.  AddiBonal   entertainment  included  DJ  P  Rock  at  Mountain  Plaza.     • MarkeBng  exposure  conBnues  to  be  strong  and  event  partner’s   digital  media  and/or  event  promoBons  generate  addiBonal  exposure.     Town  of  Vail    |    CSE    |    2/1/17   Event Strengths & Weaknesses 13   • Exceeded  expectaBons  in  these  ways:   • Vail  remains  commi<ed  to  providing  free,  first-­‐rate  entertainment  for   locals  and  desBnaBon  guests  from  all  over  the  world.  The  weekend   event  kept  lodging  at  capacity,  restaurants  and  shops  packed  and  the   mountain  full  of  smiling  skiers  and  riders.  Similar  to  many  years  of   Vail  Snow  Daze,  the  event  complemented  all  of  the  SNOW!   • Sponsors  that  were  involved  in  Snow  Daze  included:  Vail  Mountain,     Bud  Light,  Pepsi,  Audi,  Town  of  Vail,  Verizon  Wireless,  Helly  Hansen,   Vibram,  Nature  Valley,  Liberty  Skis,  Vail  Resorts  Retail,  Colorado   Mountain  Express,  Meier  Skis,  The  Bev  Paw,  Vail  Racquet  Club  and   Evergreen  Lodge.     Town  of  Vail    |    CSE    |    2/1/17   Community Contribution 14   • Describe  how  the  event  impacted  Vail’s  sense  of  community:   • Vail  Snow  Daze  does  a  great  job  of  impacBng  the  sense  of  community.  It  is  a   strong  kick-­‐off  to  the  ski  season  bringing  free  entertainment  to  the  early-­‐ season  guests.     • This  event  drove  traffic  to  the  mountains  for  crowds  to  enjoy  the   entertainment  and  early  season  snow  in  the  mountains.    This  year,  the  much   awaited  snow  was  a  bonus  for  guests  making  the  snow  an  addiBonal  driver.   • Vail  Snow  Daze  set  the  tone  for  a  strong  snow  season  ahead.  Free  concerts  and   a  variety  of  fun  sponsor  acBvaBons  for  guests  to  enjoy  both  on  and  off  the   mountain.   Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts - General 15   ADVERTISING,  MARKETING  AND  PUBLIC  RELATIONS   A  full  adverBsing,  markeBng  and  public  relaBons  campaign  was  executed  surrounding  Vail   Snow  Daze  in  the  local,  regional  and  naBonal  media.  Placements  were  made  with  print,   broadcast  and  digital  outlets.     • Media  impressions  totaled  more  than:  2,693,276   • Local  and  Front  Range  Media:  919,919   • Digital  impressions:  843,000   • Editorial:  930,357                     Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Front Range 16   Colorado  Daily   • 3  half-­‐page  four-­‐color  print  ads:  December  2,  7  and  9   • 98K  Adult  Impressions     Westword   • 1  junior-­‐page  four-­‐color  print  ad:  December  8   • 138K  Adult  Impressions     PreRoll  Video     • 15  and  :30  preroll  and  out-­‐stream  video  purchased  through  The  Trade  Desk  against  a  HHI   Skier  audience:   • Adults  25-­‐54  /  HHI  of  $100k+  /  Skier  Overlay   • 203K  Impressions  /  414  Clicks  /  44%  Viewability  /  58%  CompleBon  Rate   • CPM:  $34.52  /  CPC:  $16.92   • 58  TRPs  against  ages  25-­‐54                 Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Local In-Resort Media 17   Vail  Daily     • 7  half-­‐page  four-­‐color  print  ads:  November  25  and  December  2,  5,  7,  8,  9  and  10   • 219K  Adult  Impressions   Vail  Weekly   • 3  full-­‐page  full-­‐color  print  ads:  November  25  and  December  2  and  9   • 75K  Adult  Impressions   Local  Radio     • :60  spots  on  KZYR  from  December  5  through  11   • 48K  Adult  Impressions   TV8   • :30  spots  from  November  30  –  December  11   • 140K  Adult  Impressions                 Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Digital 18   • Vail  Snow  Daze  has  an  event  page  at  vail.com/snowdaze,  which   included  schedules,  sponsor  logos  and  links  and  more   • Event  informaBon  was  included  in  email  content  from  numerous   organizaBons,  including  Vail  Mountain,  Town  of  Vail,  Open  Snow,   Highline  and  Lodging  enBBes   • Vail  Mountain  email  blast  that  included  Snow  Daze  event  messaging:   – November  1:  10K  guests  and  resulted  in  852  addiBonal   visits  (approx.  8.7%  CTR)  to  vail.com/snowdaze   • Snow  Daze  page  views  totaled  28K         Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Social Media 19   Social  media  played  a  large  role  in  spreading  the  word   about  the  event,  as  many  of  the  arBsts  and  sponsors   involved  in  the  event  are  very  acBve  on  a  number  of  social   networks.     FACEBOOK   • Total  Posts:  7   • Total  Reach:  334K   • Total  Likes:  2.4K   • Total  Reac-ons/Comments/Shares:  5K   • Highlight:  October  17,  Snow  Daze  lineup   announcement   – Reach:  44K;  Likes:  266;  ReacBons/Comments/ Shares:  905   • Highlight:  December  8,  Condi-ons/Snow  Daze  Video   – Reach:  158K;  Likes:  637;  ReacBons/Comments/ Shares:  1.4K           Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Social Media 20   INSTAGRAM   • Total  Posts:  4   • Total  Impressions:  245.1K   • Total  Reach:  176K   • Total  Engagements:  12K   • Highlight:  Condi-ons  and  Event  Plug-­‐  Likes:  7K;  Comments:  165   • Highlight:  Concert  Shot  and  Snow  Update  -­‐  Likes:  3K;  Comments:  17         Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Social Media 21   TWITTER   • Total  Posts:  2   • Total  Impressions:  29K   • Total  Engagements:  803   • Highlight:  December  10  Concert  Preview   – Impressions:  16K   – Engagements:  523         Town  of  Vail    |    CSE    |    2/1/17   Topline Marketing Efforts – Public Relations 22   A  public  relaBons  campaign  surrounding  Vail  Snow  Daze  was  conducted,  reaching   out  to  local,  regional  and  naBonal  media  outlets  to  enhance  coverage  of  the  event   in  the  news  media.  One  press  release  went  out  on  October  17  to  announce  the   complete  lineup  for  Snow  Daze.     Snow  Daze  menBons  were  also  included  in  several  press  releases  including   announcements  around  early  season,  snow  and  terrain  messaging.   • December  3  Terrain  Update   • December  4  Terrain  Update   • December  7  Terrain  Update     The  public  relaBons  campaign  resulted  in  a  number  of  major  placements  for  the   event.   • Vail  Daily  (Oct.  18):  285,552  UMV     • Westword  (Oct.25/Dec.  1):  607,899  UMV   • Free  Skier  (Nov.  21):  36,906  UMV                   Town  of  Vail    |    CSE    |    2/1/17   Potential for Growth & Sponsorships/Media Exposure 23   • The  robust  markeBng  plaPorms  and  savvy  social/digital  plaPorms  in   place  by  Vail  lend  to  exponenBal  growth  in  Event  followers  and  acBon   • New  naBonal  brands  conBnue  to  be  part  of  the  markeBng  mix  at  Vail   Snow  Daze.     • We  conBnue  to  aim  for  growth  with  the  ski  industry  hard  goods   category  with  gear  demos  for  the  guests  to  enjoy.  This  year,  three  new   brands  were  introduced  to  the  event  as  expo  partners.     Town  of  Vail    |    CSE    |    2/1/17   Sustainability Efforts 24   • Worked  with  town  environmental  officials  to  develop  green  pracBces  and   worked  with  Vail  Honey  Wagon  to  recycle  all  event  cardboard,  plasBc  and   aluminum   • Had  event  staff  dedicated  to  collecBng  and  sorBng  trash  and  recycling   • Served  beverages  in  recyclable  or  compostable  cups   • No  vehicles  were  leO  idle  while  loading  in  and  out   • Moved  to  majority  use  of  linens  in  lieu  of  plasBc  disposable  tablecloths   The  Town  of  Vail  is  commi0ed  to  the  stewardship  and  protec5on  of  our  unique  mountain  environment.    In  considera5on  of  both   our  local  and  global  impacts  and  opportuni5es,  our  environmental  vision  is  to  demonstrate  and  promote:  renewable  energy,   resource  efficiency,  ecosystem  protec5on,  and  community  awareness  and  educa5on.   Town  of  Vail    |    CSE    |    2/1/17   Event Budget 25   • Total  event  budget:  $366,608   • CSE  funds:  $40,000   • Profit  and  loss:  -­‐   • Funding  uBlizaBon:  Overall  Event  ProducBon   • In-­‐kind  sponsorship:  Lodging  and  TransportaBon  Support   • Cash  sponsorship:  $304,863   * Event producer to attach detailed budget for recap Town  of  Vail    |    CSE    |    2/1/17   Additional Information/Appendix 26   • Detailed  budget  in  complete  PDF     • Full  version  of  the  Survey  Dashboard  PDF  in  Appendix   • AddiBonal  MarkeBng  Display  Items  and  PR  Examples   2016 VAIL SNOW DAZE (as of 01/27/2017) ACTUAL Vail Snow Daze REVENUES: 419 Vail Mountain/Strategic Alliance Funding 295,725.72 420 Sponsorships (Other)9,137.50 420.5 CSE Event Funding 40,000.00 421 Incremental Funding 422 Entry Fees 422.5 Concert Ticket Sales (Private Reserve) 423 F&B Sales (net sales tax 4.0%)21,745.48 424 Band Merchandise Sales Cut 424.5 ATM Commission TOTAL REVENUES 366,608.70 EXPENSES: 510 Event Operations/Security 23,643.01 517 Talent/Bands 104,379.75 518 Production 35,254.16 519 Event Promotions 2,199.57 519.5 Event Advertising/Marketing/Postering 520 Event Merchandise/Sponsor Gifting 525 Event Supplies 1,225.33 526 F&B Expenses 14,776.17 526.5 Charitable Donation (Bev Sales)1,500.00 527 Equipment Rental 14,964.44 529 Event Photography 530 Portable Toilets/Trash/Recycling 5,163.50 533 Prize Money/Appearance Fees 535 Public Relations 538 Venue Rental/Site Fees 3,600.00 543 Wardrobe/Uniforms 550 Event Insurance 4,410.00 555 Equipment Repairs - 617 Bank/Credit Card Charges 1,428.35 620 Vehicle Expenses 3,560.60 626 Pre-press/Design 627 Licenses and Permits 1,897.60 628 Printing and Reproduction - 630 Office/Computer Supplies 200.00 636 Postage/Shipping 137.23 640 Event Travel - 641 Meals/Entertainment 21.22 642 Lift Tickets 643 On-Mountain Dining 644 Event Lodging 3,328.22 646 Sponsor Ground Transfers 669 Contract Labor 4,669.00 670 Event Payroll Expenses 12,528.90 671 Sponsor Implementation/Fulfillment 19,300.90 672 Event Management (EP/AP)48,420.75 672.5 Project Fee 60,000.00 TOTAL EXPENSES 366,608.70 Profit/Loss - -CONFIDENTIAL- Prepared by H I G H L I N E Total economic impact per attendee day Restaurants/Bars/ Prepared Food Vendors Recreation (golf, bike rental, etc.) Shopping Lodging Other items, excluding lodging $0 $100 $200 Economic Impactper Attendee-Day$136 $45 $15$40 $24 $12 Direct Economic Impact to TOV per Attendee-Day In paid lodging Vacation home/timeshare With friends/family Other 57% 22% 20% 2% Overnight Visitor Profile Myself Only 2 3 4 5 6 or more 31% 24% 24% 10% 6% 6% 1 2 3 - 5 6 - 8 9 - 14 15 or more 15% 17% 50% 13% 4% Vail Beaver Creek Avon Edwards Eagle/Gypsum Summit County Other 73% 10% 8% 2% 6% 2% Under $50k $50k-$100k $100-$150k $150k or more 14% 39% 14% 32% Overall Visitor Profile Under 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 or older 36% 23% 16% 13% 1% 7% 1% 2% Male Female 62% 38% Detractor Passive Promoter 0% 20% 40% 60% 80%% of Total Number of Records25%22% 53% Likelihood of Recommending Event to a Friend or Family Member 0: None, I would have come to Vail anyway 1 2 3 4 5: Half my reason for coming to Vail 6 7 8 9 10: My only reason for coming to Vail 0% 20% 40%Percent Responding36% 20% 2%4%2%4%8%8%4%8% 3% Importance of Event in Decision to Visit Vail Today - Overall 2016 Event funding Direct economic Impact to TOV Economic impact payback ratio $40.37 $1,614,724.20 $40,000.00 Return on Investment: Funding vs. Impact Summary of Key Trip Characteristics and DemographicsAttendee-Days0K 10K 20K 11.8K Attendance Est 28% NPS Net Promoter Score Overnight visitor Seasonal resident of Vail Valley Full-time resident of Town of Vail Full-time downvalley resident Day visitor to Vail 0% 50%Percent Responding53% 16%14%9%7% Visitor Type Colorado California Florida Illinois Texas Arizona Tennessee 3% 3% 4% 4% 4% 5% 55% 2016 Vail Event Visitor Summary: Snow Daze, Dec 9-11, 2016 Survey technique: Intercept. Overall sample size: 98 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2016): 11 Average Overall Overnight visitor Seasonal resident of Vail Valley Full-time downvalley resident Full-time resident of Town of Vail Day visitor to Vail 5.1 4.3 5.3 4.7 4.1 4.4 Are you staying: How many people are staying in your accomodations unit? Nights in the area this trip Where are your lodging accommodations located? Annual Household Income Age State/Country Gender Nightly Rate (if Paid) Average: Median:$213 $220 Overall Overnight visitor Overall 2016  SNOW  DAZE  RECAP  REPORT EXECUTIVE  SUMMARY Vail  Snow  Daze,  the  largest  early-­‐season  mountain  bash  in   North  America,  returned  Dec.  9-­‐11,  2016.  From  amazing  live   concerts  at  Solaris  and  the  Sponsor  Expo  Village  at  the  base   of  Gondola  One  to  après  and  after-­‐dark  parties  throughout   Vail  Village  and  Lionshead,  Snow  Daze  was  a  weekend  not  to   be  missed.   Performing  artists  for  Snow  Daze  2016  at  Solaris  included   Michael  Franti Trio  ,  Lettuce,  Marvel  Years  and  Turntable   Review.  Additional  entertainment  included  DJ  P  Rock  at   Mountain  Plaza.   Sponsors  that  were  involved  in  Snow  Daze  included:  Vail   Mountain,    Bud  Light,  Pepsi,  Audi,  Town  of  Vail,  Verizon   Wireless,  Helly  Hansen,  Vibram,  Nature  Valley,  Liberty  Skis,   Vail  Resorts  Retail,  Colorado  Mountain  Express,  Meier  Skis,   The  Bev  Paw,  Vail  Racquet  Club  and  Evergreen  Lodge.     EVENT  SNAPSHOT Dates:  Friday,  December  9  through  Sunday,  December  11,   2016 Total  estimated  attendance:  59,685 Estimated  total  media  impressions:  2,693,276 Locations:  Solaris;  Base  of  Gondola  One,  Mountain  Plaza;   and  Vail  Village  and  Lionshead  Bars  and  Restaurants EVENT  SCHEDULE EVENT  ELEMENTS:  CONCERTS Michael  Franti and  Minturn  Review   Friday,  December  9 at  Solaris Venue  opened  at  5pm,  Concert  at  5:30pm EVENT  ELEMENTS:  CONCERTS Lettuce  with  Marvel  Years Saturday,  December  10  at  Solaris Venue  opened  at  5pm,  Concert  at  5:30pm EVENT  ELEMENTS:  SPONSOR  EXPO  VILLAGE Friday,  December  9  through  Sunday,  December  11 Mountain  Plaza,  Base  of  Gondola  One Guests  experienced  premier  brands  and  received  product  samples  in  this  area  from   the  likes  of  Verizon,  Smith,  Nature  Valley,  Audi,  Helly  Hansen,  Bud  Light,  Liberty,  Vail   Resorts  Retail,  Epic  Mix,  Red  Bull,  The  Bev  Paw,  Noosa  Yogurt  and  Meier  Skis.  The   Sponsor  Expo  Village  is  a  strong  way  for  brands  to  activate  amongst  local  and   destination  skiers,  enhance  the  overall  guest  experience  and  amplify  the  schedule. ADVERTISING,  MARKETING  AND  PR A  full  advertising,  marketing  and  public  relations  campaign   was  executed  surrounding  Vail  Snow  Daze  in  the  local,   regional  and  national  media.  Placements  were  made  with   print,  broadcast  and  digital  outlets.   •Media  impressions  totaled  more  than:  2,693,276 •Editorial:  930,357 •Local  and  Front  Range  Media:  919,919 •Digital  impressions:  843,000 ADVERTISING:  PRINT ADVERTISING:  COLLATERAL EVENT  CREDENTIALS EVENT  PHOTOS EVENT  PHOTOS/TOWN  OF  VAIL  LOGO