HomeMy WebLinkAbout2.b. 2017 Vail Craft Beer Classic RecapSurveyed Event Recap: Vail Craft Beer Classic
Cultural, Recreational & Community Category
August 2, 2017
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Vail Craft Beer Classic: June 16-18 2017
Kristen Horpedahl
Phone: 303.777.6887
Kristen@tppevents.com
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Vail Craft Beer Classic: June 16-18, 2017
Kristen Horpedahl
Phone: 303.777.6887
Kristen@tppevents.com
2
Overall Event Highlights & Successes
• $176,613 in trade marketing sponsorship, additional
$18K in other sponsorships
• 100% of breweries would return next year – and they’re
picky! Already have demand from them for year 2
• Over 72% of visitors stayed at least one night, most of
whom stayed in Vail
• Successful influencer presence – Instagram
personalities @BeerTrekker and @BeerYoga, Kyle Clark
from 9News, Joel Gratz from OpenSnow, brewmasters/
owners from Colorado breweries, Colorado Brewers
Guild
• Successfully acquired the audience we were seeking
(Active Professionals and Super Boomers)
• Overall buzz from the event is overwhelmingly positive
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Questions from CSE
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• Was this the attendance you expected?
• Our goal was 3,000 over the 3 days.
There’s good room for growth in 2018.
• How would you impact attendance next year?
• Being able to go on sale much earlier
next year will significantly help our
attendance, as well as having an existing
database in place to market to again.
• Looking at our wine festival started in
Breckenridge the year before Vail, we’ve
seen ticket tracking double from this time
last year. We expect Vail will be able to
do the same and continue to build a loyal
following!
Attendance Estimate
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• Was this the visitor type split you expected?
• Yes. We anticipated the majority of our visitors to come outside the Vail Valley.
• Why or why not? Please explain.
• Much of our marketing was focused on the Denver/Front Range as well as out of
state to bring people to Vail specifically for the event.
• What steps would you take to optimize visitor mix for future events?
• Expand Front Range marketing through channels that worked well this year. We’d
also like to see more local awareness of the event next year.
• Continue to nurture relationships with industry influencers
and sponsors who align with the goals of the event
Visitor Type
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• What measures did you take to encourage
attendees to book lodging in the Town of
Vail?
• Partnered with 6 hotels in the area
listed on our website
• Each ticket purchaser received an email
encouraging them to book with our
partners
• Encouraged Vail Village lodging for
walk-ability to events
• All vendors were required to book
through our hotel partners
Overnight Visitor Profile: Overnight Visitors and Seasonal Residents Only
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• Who was your anticipated target
demographic?
• Active Professionals and Super Boomers
• Did you reach your target demographic?
• Yes
• Why or why not?
• Most of our audience was between
25-34 or 45-54 which falls into our
target demos.
• What would you change to attract that
audience next year?
• Continue to differentiate marketing
efforts to both groups through a variety
of channels and campaigns.
Overnight Visitor Profile
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• What actions did you take this year to generate the number of overnight guests?
• Hosting a multi-day event with ticket packages that cover multiple days of activities to
encourage overnight stays. As we continue to make this an annual tradition for our fans
this number will continue to grow.
• How would you increase the number of overnight Vail guests coming for the event next year?
• Would like to expand the event another day with increased programming to boost
overnight stays by our patrons and vendors.
Role/Importance of Event in Intent to Visit Vail
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• Do you think the NPS scores reflect the attendee event experience?
• Our surveys had 90% of respondents likely to recommend the event to friends/family.
• What steps would you take to improve the NPS scores for your event next year?
• At the conclusion of our events we survey our patrons to get their feedback on all
aspects of the event experience. We are constantly critiquing and evolving our events
to make improvements, listen to patron feedback, keep up with market
trends and stay current in our industry.
NPS (Net Promoter Score)/Likelihood to Recommend
10
• What did your event do to encourage spending in Vail?
• Website – listed local business partners to
encourage shopping with our partners
• Emails to purchasers – we included other activities
in Vail outside of the event, encouraging guests
to take advantage of other opportunities in the
area including outdoor excursions/rentals, Epic
Discovery, day trips etc.
• Hosting events in Vail Village, Lionshead and the
Resort to encourage shopping and dining in those
areas
Estimated Return on Investment (ROI) & Attendee Expenditures
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Event Strengths & Weaknesses
• How did the event exceed expectations?
• Buzz from participants and breweries was incredible
• Good mix between local, regional and out of state
visitors
• Well behaved beer enthusiasts, not the audience of
a “typical” beer festival
• Working with the Town of Vail and our local nonprofit
went more smoothly than it has at any of our first year events in other markets
• What are areas for event improvement?
• A few logistical hiccups that come with a new venue. We’ll easily be able to
smooth out trash plans, load in, and other areas next year.
• We’d like to expand local awareness and participation in the event,
not only from guests, but other Vail businesses as well
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Vail Brand Compatibility
• How did the event support the Vail Brand?
• Our goal was to create a unique and elevated
beer experience that is not being achieved at
any other beer festival
• We tied in outdoor experiences and local
partners that reflect the Vail brands and
showcased both the mountain and the town in a
seamless way
• Worked with only premium craft beer brands
and featuring outdoor adventures, education,
food pairings and knowledgeable experts
• Aligned ourselves with the Vail Mountain for the
Classic Kickoff to produce an intimate event that
showed off the resort in a unique way
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Community Contribution
• How did the event impact Vail’s sense of community?
• Aligning with local business partners locally including
West Vail Liquors, Vail Valley Anglers, Vail Resorts,
and several restaurant and lodging partners in Vail
Village, Lionshead and the greater Vail Valley.
• Utilizing the Vail Valley Mountain Bike Association as
our nonprofit to support not only a local organization
but see it impact change in the surrounding area for
thousands of people to enjoy
• Would love to expand this in 2018 and incorporate
more partners and highlight Vail’s culture. For
example, we’d love to be able to feature Brewery
Allende from Vail’s sister town in Mexico
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Topline Marketing Efforts
• Trade partners
• Wall Street Journal, Mountain Living Magazine, and Colorado Homes &
Lifestyles amounting in over $176,613 in free advertising
• Denver/Front Range publications
• 5280 Newsletter contest, 303 Magazine social/email/print
• Local campaigns
• Vail Daily and direct mail
• Social media and Digital campaigns
• Facebook, Instagram, and search engine platforms to maximize targeted
impressions
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Potential for Growth & Sponsorships/Media Exposure
• How do you see the event evolving or growing next year?
• Over the next few years we can increase the number of days and the variety of events.
The wine festivals we’ve based this event off of now include 30+ events over 5 days. Ex:
educational seminars, paired lunch/dinner, specialty cellar tastings
• What sponsors do you plan to target next year? (Including existing and potential sponsors)
• Smartwater, CO breweries, West Vail Liquors, craft spirits, outdoor equipment retailers,
local Vail businesses, automobile, technology, brewing industry, bank, recreation etc.
• How will you leverage media exposure and extend
the marketing reach next year?
• We had great success in 2017 with our trade
partners and would like to expand that
program in 2018. Expanding our sponsor
relationships will expand our overall exposure
to their databases
• We had great influencers attend the event
this year who will be future ambassadors
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Sustainability Efforts
• What measures were taken at your event/program to support the environmentally-friendly goals of
the Town of Vail?
• Walking Mountains Science Center for trash,
recycling and compost
• Mobile app in lieu of a printed festival guide or handouts
• Banners with stickers for dates to ensure
they’re reusable
• Reusable signage, linens etc
• Utilizing the Voltswagon
• Encouraging public transit and take advantage of
walkable lodging options
• What waste reduction methods were used during your event/program?
• Reusable mugs, kegged beer for most breweries, recycling cans
• How could you improve on sustainability efforts for next year’s event?
• Better management of food vendor plates, cups etc. We had it on hand for them but didn’t
realize one had a product that was not compostable
• Keep Walking Mountains Science Center through the afterparty concert
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Event Budget
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Appendix Directory
Page 19 – Budget
Page 20 – Marketing Plan
Page 21 – Marketing Examples
Page 22 – Vail Visitor Survey Dashboard
Page 23 - Vail Craft Beer Classic Snapshot
Page 24 – Vail Craft Beer Classic Ticket Demographics
Page 25 - Vail Craft Beer Classic Survey Results
Page 26 - Vail Craft Beer Classic Survey Results: Lodging
Page 27 – Vail Craft Beer Classic Brewery Comments
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Budget
June 16-18 BUDGET '17
REVENUE
Tickets TOTAL:($45,897.09)
SPONSORSHIPS TOTAL:($86,500.00)
TOTAL MISC FEES TOTAL:($7,694.06)
TOTAL REVENUE:($140,091.15)
EXPENSES
VENUES TOTAL:($13,375.00)
Seminars ($7,034.62)
STAFF/SECURITY/POLICE/EMS TOTAL:($63,005.00)
PRODUCTION/RENTALS TOTAL:($11,463.61)
MARKETING/PR TOTAL:($67,000.00)
PRINTING TOTAL:($4,000.00)
ENTERTAINMENT TOTAL:($6,300.00)
INSURANCE TOTAL:($500.00)
MISC.TOTAL:13408.89
TOTAL EXPENSES:($186,087.12)
NET PROFIT:($(45,995.97) 20
Marketing Plan
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Marketing Examples
5280 Newsletter Contest
Billboard on I70 for 6 weeks
3 DAYS OF
FOOD & BEER PAIRINGS
OUTDOOR ADVENTURES
EDUCATIONAL SEMINARS
VAILBEER.COM
CRAFT BEER ELEVATED
USE CODE EAGLE FOR 10% OFF TICKETS
JUNE 16-18
AND FREE CONCERT BY
HEAD FOR THE HILLS &
GIPSY MOON
Direct Mail
JUNE 16-18
FREE
CONCERT
VAILBEER.COM
USE CODE LOCAL FOR 10% OFF TICKETS
NEXT WEEKEND
BEERPAIRED WITH ADVENTURE
MUSIC BY
HEAD FOR
THE HILLS
& GIPSY
MOON
Vail/Summit Daily Campaign
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Vail Visitor
Survey Dashboard
Total economic
impact per
attendee day
Food and drink at
Classic
Shopping Other
restaurants/bars/
prepared food
vendors
Lodging Other items,
excluding
lodging
Recreation
$0
$100
$200
Economic Impactper Attendee-Day$156
$66 $35 $25 $24 $5 $0
Direct Economic Impact to TOV per Attendee-Day
In commercial lodging
In rent-by-owner lodgingVacation home/timeshare
With friends/family
Other
67%
10%
24%
Overnight Visitor Profile
Myself Only
2
3
4
5
6 or more
10%
29%
29%
14%
14%
5%
1
2
3 - 5
6 - 8
9 - 14
15 or more
19%
48%
24%
10%
Vail
Beaver Creek
Avon
Edwards
Eagle/Gypsum
Summit County
Other
71%
10%
10%
10%
Under $50k
$50k-$100k
$100-$150k
$150k or more
14%
14%
68%
4%
Overall Visitor Profile
Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 - 74
75 or older
23%
16%
35%
19%
3%
3%
Male
Female
31%
69%
Promoter Passive Detractor
0%
20%
40%
60%
80%Percent Responding70%
13%17%
Likelihood of Recommending Event to a Friend or Family Member
0: None, I
would havecome to Vail
anyway
1 2 3 4 5: Half my
reason forcoming to Vail
6 7 8 9 10: My only
reason forcoming to Vail
0%
20%
40%Percent Responding39%
13%10%
32%
6%
Importance of Event in Decision to Visit Vail Today - Overall
2017 Event funding
Direct economic impact to TOV
Economic impact payback ratio $3.56
$213,892.09
$60,000.00
Return on Investment: Funding vs. Impact
Summary of Key Trip Characteristics and DemographicsAttendee Days0K
10K
20K
1.4K
Attendance Est
53%
NPS
Net Promoter Score
Overnight
visitor
Seasonal
resident ofVail Valley
Full-time
resident ofTown of Vail
Full-time
downvalleyresident
Day visitor to
Vail
0%
50%Percent Responding72%
17%
3%3%3%
Visitor Type
Colorado
California
Kentucky
Ohio
South Carolina
Texas
Virginia 3%
3%
3%
3%
3%
3%
81%
2017 Vail Event Visitor Summary: Craft Beer Classic, June 16-18, 2017
Survey technique: Intercept. Overall sample size: 31 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2017): 1
Average
Overall
Overnight visitor
Seasonal resident of Vail Valley
Full-time resident of Town of Vail
Full-time downvalley resident
Day visitor to Vail 10.0
5.4
10.0
7.0
4.5
5.1
Are you
staying:
How many people
are staying in your
accomodations
unit?
Nights in the
area this trip
Where are your
lodging
accommodations
located?
Annual Household
Income
Age
State/Country
Gender
Nightly Rate (if Paid)
Average: Median:$354
$200
Overall
Overnight visitor Overall
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Vail Craft Beer Classic Snapshot
BY THE NUMBERS
OVER 1,500 total attendees
100+ food artisans, breweries, wineries, spirits, vendors, and locally made products
10 total events over 3 days
89% attendees surveyed would return for the Vail Craft Beer Classic
20+ industry influencers and experts were in attendance
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Vail Craft Beer Classic Ticket Demographics
Source: Eventbrite ticket purchasers
53%47%
Male Female
Gender Age
14%
31%28%
25-34 35-44 45-54
24%
55-64
3%
65+
Traveled from:
Greater Denver VailValley OtherCO Out of State: CA, TX, MI
Avg. Tickets Purchased: 2-3
31% Attended more than one event over the weekend57%7%3%33%
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Vail Craft Beer Classic Survey Results
Source: Survey Monkey sent to ticket purchasers
Would recommend to friends Importance of event in decision to visit Vail
Avg spending in Vail during their visit
89%17%3%18%21%41%
$139 $200 $304 $20
Low importance Sole purpose
Shopping Restaurants Lodging Recreation
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Vail Craft Beer Classic Survey Results: Lodging
Source: Survey Monkey sent to ticket purchasers
Location of Lodging Type of Lodging
Avg spent on Lodging: $304
VAIL VILLAGE LIONSHEAD OTHER IN VAIL VALLEY
Avg nights spend in Vail: 2+
HOTEL/
COMMERCIAL
RENT BY OWNER FRIEND/FAMILY
70%18%12%48%36%16%
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Brewery Feedback - Survey Responses
100% of Breweries said they would return for next year
• We are so grateful to have had the opportunity to take part in this festival and work
with the entire team. We are invited to too many festivals to count. Events like this are
completely in line with what Elevation is focusing on when it comes to events. We are
aware and grateful for the exposure we get by participating in these events, however,
donations can be overwhelming and we have a budget for this each year. We look
forward to working more together. Thank you again for including us in so many events
over the weekend and the same goes for you to us... if you have any feedback please
send it our way! Cheers!
• Great job to everybody involved. First year
events are always hard, every brewery I
talked to said they enjoyed the experience,
I hope they submit that themselves. We
look forward to having you guys back next
year for another great event.
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