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HomeMy WebLinkAbout00. VLMDACNOVMeetingVAIL LOCAL MARKETING DISTRICT ADVISORY COUNCIL MEETING NOVEMBER 16, 2017 AGENDA / •OCTOBER 2017 MONTHLY FINANCIAL REPORT, CARLIE SMITH •APPROVAL OF OCTOBER 19, 2017 MEETING MINUTES •CSE ALLOCATIONS FOR 2018, COMMISSION ON SPECIAL EVENTS •SUMMER & FALL RESULTS 2017, PARTNERS •DISCUSS NEXT STEPS FOR 2018 TACTICS, ALL CSE ALLOCATIONS FOR 2018, CSE 2018 Special Event Allocations-Strategic Overview Commission on Special Events November 7, 2017 COMMISSION ON SPECIAL EVENTS Barry Davis Chair, Commission on Special Events Mark Gordon Vice Chair, Commission on Special Events Samantha Biszantz Rayla Kundolf Marco Valenti Alison Wadey Kim Newbury-Rediker 5 Town of Vail | Commission on Special Events | 11/7/2017 2017 CSE Successes •Based on independent third-party survey data, the 2017 to date total direct economic impact is $14,813,923 million on an investment of $515,000 for the Community, Recreation and Cultural category. (17 events surveyed thus far) •That’s an average of $28.74 payback ratio per funding dollar. •Diverse board with representation from: lodging, real estate, retail, restaurant and chamber areas offers varied view points and experiential perspectives. •Implemented online RFP process for 2018, saving paper and staff resources. •Identified areas for further cooperation between event producers. (Labor Day weekend) •2017 surveyed events with Net Promoter Scores over 80: •Community Art Events - 91 •GoPro Mountain Games - 94 •Kids Adventure Games - 87 •Gourmet on Gore - 85 •Betty Ford Alpine Gardens - 83 6 Town of Vail | Commission on Special Events | 11/7/2017 2018 Newly Funded Events - Community, Recreation & Cultural Events 7 Town of Vail | Commission on Special Events | 11/7/2017 Vail Lacrosse Tournament Funded: $5,000 Requested Funding: $15,000 Dates: 6/18 - 6/20 Event Description: •National youth lacrosse tournament in it’s 24th year. Games played over three days. •Youth lacrosse is one of the fastest growing industries in the U.S. and 50% of the teams travel from outside of Colorado. Attendees: 2,000 athletes, 3,000 visitors Funding Usage: •Provide more onsite activation with staff and promoters of other activities in Vail. •Increase ease of booking reservations and planning other activation and ancillary events in Vail. •Improvement of marketing and brand awareness. Funding Reasons: •Great brand alignment •Strong producer qualifications 2018 Newly Funded Events - Community, Recreation & Cultural Events Vail Mountaineers Hockey Club Funded: $7,500 Requested Funding: $20,000 Dates: Vail Sportsmanship Tournament •Bantam & Midget Division - Friday, November 2-4 •Pee Wee Division - Friday, November 9-11 •Squirt Division - Friday, November 16-18 Attendees: 1,200 athletes, 3,500 spectators Event Description: •VMHC has held the Vail Sportsmanship Hockey Tournament for almost 40 years. •Tournament is set up on 3 weekends in Nov. leading up to ski season and Thanksgiving. (Age groups 8-15 years) Funding Usage: •Cover costs for more qualified referees and medical trainers at every event. •Increase children's ice time this year with no fee increase to provide access to as many children as possible. Funding Reasons: •Occupancy need weekends •Bring in destination guests 8 Town of Vail | Commission on Special Events | 11/7/2017 2018 Newly Funded Events - Community, Recreation & Cultural Events 9 Town of Vail | Commission on Special Events | 11/7/2017 The Steadman Clinic Vail Cup Event Series Funded: $2,500.00 Requested Funding: $5,000 Dates: •1/14 - Slopestyle - Golden Peak Terrain Park & Giant Slalom - Black Forest Race Arena •1/28 - Halfpipe - Golden Peak Terrain Park & Giant Slalom - Golden Peak Main Arena •2/18 - Moguls - Black Forest Arena & Giant Slalom - Golden Peak Main Arena •3/18 - Little Big Mountain - Head First Trail & Giant Slalom - Golden Peak Main Arena Event Description: •Community event open to ages 15 and younger, free of charge as an intro to snow sports competition. •For both local and visiting families to come together to enjoy this community event and compete at Vail. Attendees: 750 athletes, 600 spectators Funding Usage: •Offset the cost of the event as no entry fee is charged. •Bibs, awards, staffing and hill usage. Funding Reasons: •Support local community •Accessible, free event, any child can enter 2018 Newly Funded Events - Community, Recreation & Cultural Events 10 Town of Vail | Commission on Special Events | 11/7/2017 Legacy Fighting Alliance Funded: $17,500 Requested Funding: $25,000 Dates: May Event Description: •Live Mixed Martial Arts sporting event. Start at 5:30 pm, with main card on AXS TV at 7:00 pm. •Event will consist of up to 12 professional sanctioned bouts, held at Dobson Arena. •AXS TV is a tv network dedicated to providing the best in music programming and festivals, comedy performances, current events and mixed martial arts promotions. •AXS TV is a partnership b/n founder Mark Cuban, AEG, Ryan Seacrest Media, Creative Artists Agency (CAA), CBS Attendees: 50 athletes, 2800 spectators on site, 300-500K domestic viewers for live event Funding Usage: •Talent acquisition •Lodging, flights and travel expenses for talent/crew/staff •Marketing/Advertising Funding Reasons: •Marketing reach and strength – 45 million homes, 188 PR media outlets, 41K fan emails, 26K Facebook •Activation in the community - local youth martial artists and their families in demonstrations and exhibitions •Benefit from the impact of a nationally televised sporting event from Vail •Bring guests into town at off peak times in May 2018 Newly Funded Events – Education & Enrichment TEDxVail Funded: $15,000 Requested Funding: $25,000 Dates: 2/8-2/11 Event Description: •TEDx stands for Technology, Entertainment, and Design. •Generate fresh ideas by including speakers in the audience, encourage them to meet the attendees, connect them via app/social media/adventures before/during/after TEDxVail, as well as design social spaces for interactions and new ideas related to Vail Valley. Attendees: 900 attendees, TBD # of post event TEDxTalks video views Funding Usage: •Produce professionally edited videos of our TEDxTalks and upload them to the TED channel on YouTube, the videos will remain up on the internet. •The funds will be used to offset production costs, such as marketing, venue rental, a/v equipment rental, professional editing services and production crew, high definition livestreaming equipment. Funding Reasons: •Event producer was very responsive to CSE requests to move event and ancillary activities to Vail •Strong brand fit with Vail, partnership with well-known educational programming platform 11 Town of Vail | Commission on Special Events | 11/7/2017 Looking Ahead: 2018 Strategies & Actions Review existing event scorecard criteria and event categories for RFP process: Adapt to economic conditions Expand categories as needed Align with new town council strategy/ direction Encourage evolution of successful existing events: Extend event days – mid week Increase/diversify programming Optimize location and footprint Address areas for improvement with event producers: Require conditions placed on their funding Ongoing check in with staff about producer performance 12 Town of Vail | Commission on Special Events | 11/7/2017 Looking Ahead: 2018 Strategies & Actions Remain mindful of event attendance volumes: Analyze Destimetrics occupancy reports Study community, intercept and event surveys for insight into guest experience Review parking counts Board actively attends events, first-hand experience Continue commitment to fund independent, 3rd party surveys for designated events: 2018 will be the 3rd year for collecting event survey data. 13 Town of Vail | Commission on Special Events | 11/7/2017 QUESTIONS? THANK YOU 2017 SUMMER/FALL RESULTS, ALL PARTNERS GOALS AND RESULTS TO DATE / *AS OF NOV. 10 2016 Results 2017 Goals 2017 Results 2018 Goals 5 year Goals Sales Tax May - Oct. +7% May - Oct +3% May +.57%; June +5.2%; July +7.6%, August +.4%, Sept+2.7%. Oct TBD May - Oct. +3% Overall +15% DestiMetrics/ Occupancy May - Oct. +5% (49% overall) May - Oct +2% May - Oct. +.0% (flat) May - Oct. +2% Overall +10% Group Occupancy 30% 4% 6% 4% 20% Out of State Overnight Visits 49% of mix 60% of mix 53% of mix 60% of mix 65% of mix International Visits 5% of mix 11% of mix 5% of mix 11% of mix 15% of mix In State Visits 25% of mix 20% of mix 29% of mix 20% of mix 20 - 25% of mix Consideration measure in 2017 55% in 2015 41%, 47%, 52% 2% increase 5 - 8% increase Net Promoter Score 80 84 in 2015 76 (81 Overnight guests only) 83-84 84-85 SUMMER OCCUPANCY BY MONTH / 2016 VS. 2017 5 YEAR RESULTS TO DATE / *AS OF NOV. 10 2014 Baseline 2015 Results 2016 Results 2017 Goals 2017 Results YTD 2018 Goals 5 year Goals 2014-2016 Results Sales Tax $7M May - Oct + 8% May - Oct. +7% May - Oct +3% May +.57% June +5.2% July +7.6% August +.4% Sept+2.7% Oct TBD May - Oct. +3% Overall +15% +15% DestiMetrics/Occupancy 43% occupancy May - Oct May - Oct - 1% May - Oct. +5% May - Oct +2% May - Oct. +.0% (flat) May - Oct. +2% Overall +10% +6% Group Occupancy 8,570 room nights down 15% up 30% up 4% up 6% grow 4% grow 20% +15% Out of State Overnight Visits 55% of mix 58% of mix 49% of mix 60% of mix 53% of mix 60% of mix 65% of mix 54% International Visits 9% of mix 9% of mix 5% of mix 11% of mix 5% of mix 11% of mix 15% of mix 7% In State Visits 19% of mix 19% of mix 25% of mix 20% of mix 29% of mix 20% of mix 20 - 25% of mix 22% Consideration NA 55% 55% in 2015 55% in 2015 41%, 47%, 52% 2% increase 5 - 8% increase 55% Net Promoter Score 75 84 80 83-85 76 83-84 84-85 82 GROUP RESULTS, VVP GROUP SALES / YEAR TO DATE RECAP VVP exhibited at 35 meeting industry tradeshows: 7,681 meeting planner attendees 1,046 one on one sales appointments VVP hosted 14 site and FAM tours to drive group business to Vail: 6,179 potential room nights VVP hosted 8 client events: 182 meeting planner attendees Successes: •CVENT partnership •Increased room nights on the books • Opportunities: •In-market property co-ops •Continue growth of past two years GROUP SALES / KEY METRICS YTD 2017 YTD leads generated: 169 Groups booked YTD: 57 Leads in system: 59 Room Nights on-the-books: +28% Room nights in system: 24,624 Future Pipeline: -12% GROUP SALES / CVENT GROUP SALES / GROUP OCCUPANCY V. LEISURE OCCUPANCY GROUP SALES / IPW (FORMERLY INTERNATIONAL POW WOW) – MAY 19 -23 Benefits of hosting IPW: •Previous host cities have seen an increase of over 700,000 international visitors and $1.7 billion in international tourism revenue within three years of hosting IPW. •IPW is the U.S. travel industry's premier international marketplace and the largest generator of travel to the U.S. •IPW exposes host cities to more than 5,000 tourism delegates including 1,000 U.S. travel organizations and nearly 1,300 international and domestic buyers from more than 70 countries. •Nearly 600 journalists from across the globe attend IPW each year generating invaluable domestic and international media coverage for the host city. •IPW generates new international tourism demand for host cities that could potentially help to stimulate demand for new non-stop international flights from key markets. •The global brand exposure generated by IPW would be the equivalent of paying for tourism advertising in more than 70 countries. GROUP SALES / IPW (FORMERLY INTERNATIONAL POW WOW) DIGITAL MEDIA INSIGHTS, CACTUS DIGITAL MEDIA DELIVERY / •35% Super Boomers •37% Dynamic Families •17% Active Professionals •10% National Average VCR across all efforts of 82% Investing more paid media dollars into more qualified tactics generated a 12% increased in overall click volume 48.4M Impressions 18M Video Views 226K Clicks DIGITAL MEDIA DELIVERY / FALL 4.3M Impressions $1.70 Average CPC 22K Clicks •75% on Pandora •22% on Social •4% with PPC Social drove the highest click volume for the cheapest investment ($0.28 CPC) With a combination of upper- and lower-funnel tactics, PPC had the highest CTR at 4.78% GENERAL DIGITAL MEDIA RECOMMENDATIONS / CONTINUE •Investing in cross-platform video, allowing for the engines to auto-optimize •Expanding social to have an always on presence throughout the summer •Travel intent targeting for a more qualified audience with display efforts •To run into mid October as budget allows STOP •Utilizing Instagram as a traffic-driving channel START/TRY •Layering in additional audience segments into display and video •New formats for video (vertical video, 360 video, etc.) •Larger influencer / content marketing •Create custom social audiences for first-timers vs. previous •Email database or social chatter monitoring DIGITAL BRAND INSIGHTS, CACTUS BRAND CREATIVE PERFORMANCE/ DYNAMIC FAMILIES “For those who prefer to connect in person” had the highest click volume of the Dynamic Family creative with 16.5% of all clicks. SUPER BOOMERS “For those who vacation on the weekdays” had the highest click volume of the Super Boomer creative with 31.4% of all clicks. BRAND CREATIVE PERFORMANCE / DYNAMIC FAMILIES “For those who start the weekend early” had the lowest click volume of the Dynamic Family creative with 0.3% of all clicks. SUPER BOOMERS “For those who want to finish the day with a view” had the lowest click volume of the Super Boomer creative with 3.2% of all clicks. BRAND INSIGHTS CONTINUE •Encouraging mid-week and shoulder season travel for Super Boomers •Nearly half of all clicks (48%) came from the Super Boomers audience •Continue to address pain points/motivators for Dynamic Families STOP •Promoting mid-week messages with Dynamic Families START/TRY •Look into geo-targeting additional markets as a test •NYC and Miami saw high click lift on social and display •Heavy up delivery in the earlier months for destination markets •Destination booking are happening more than 90 days prior to trip •Investigate using social for mid-week and shoulder season travel for Active Professionals DIGITAL EVENT INSIGHTS EVENT / FOOD & BEVERAGE •FOOD & BEVERAGE RELATED EVENTS PERFORMED WELL ACROSS SOCIAL, VIDEO, AND PPC –Searches for restaurant/dining and events in Vail spiked once event-specific pre- roll and dining-related social campaigns hit market (mid August through October) Oktoberfest and Gourmet on Gore pre-roll spots averaged the highest VCRs at 89%. The Dining Carousel and Craft Beer Festival campaigns drove the highest average CTRs on social. EVENT / ADVENTURE •ADVENTURE EVENTS GENERATED HIGH ATTENDANCE, WITH CONSISTENTLY ABOVE AVERAGE LEVELS OF IN-STATE VISITATION –These events were targeted specifically to Active Professionals in the Front Range Outlier pre-roll spots generated the highest VCR of promoted adventure events with 79% completion rate. The GoPro Games spot saw a VCR 20% higher on Facebook than on cross-platform pre-roll. EVENT / CULTURE •CULTURAL EVENTS SUCH AS VAIL JAZZ FESTIVAL, VAIL DANCE FESTIVAL, AND BRAVO! GENERATED HIGH NPS SCORES –These events were specifically targeted at Super Boomers in both Destination and Front Range markets The International Dance Festival continued to drive strong engagement with Destination audiences. Vail Jazz Festival pre-roll spots drove the highest completion rate in this event category, with 85% VCR. EVENT INSIGHTS / CONTINUE •Marketing to Front Range as a majority of event visitors are coming from in-state STOP •Running event videos on desktop (low VCRs and CTRs) START/TRY •Geo-fencing nearby resorts to encourage event attendance •Align PPC and event efforts; search re-targeting with event-specific messaging •Layering in more event pre-roll messaging throughout the summer to run alongside the Brand spots •Additional behavioral targeting for event-specific spots •Tested “Craft Beer Enthusiasts” audience segments on social, which generated significantly higher CTRs than just the audience targeting DIGITAL RETAIL INSIGHTS RETAIL / •END DATES ARE DRIVING URGENCY –Across Dynamic Families and Super Boomers over video and display, the June 1st offer had the highest CTR •MID-WEEK OCCUPANCY –Midweek offers saw much higher engagement from Super Boomers than Dynamic Families •RATE CHANGES ARE NOT IMPACTING ENGAGEMENT –Slight changes aren’t incentivizing action OFFERS BOOK BY JUNE 1ST Offers: Save Up to 30% Off; Best Available Rates Performance: Highest CTR across audiences/creative SUMMER BREAK SAVINGS Offers: Enjoy rates starting at $XX per night -$149, $174, $159, $181 Performance: Rate changes did not increase engagement STAY LONGER AND SAVE Offers: Midweek savings on lodging -$149, $174, $181 Performance: Super Boomers outperformed Dynamic Families RETAIL INSIGHTS CONTINUE •Using end dates to drive urgency across video, display, and social STOP •Minimize rate changes in marketing unless drastically different START/TRY •Test driving urgency through time of year versus dollar amount •“Book before the leaves change” •“Summer won’t last forever” •“Visit the mountains before winter” SUMMER WEB, CONTENT & EMAIL, VAIL RESORTS VAIL SUMMER CONTENT / WEB & BLOG WEB •-5.8% YOY AVERAGE MONTHLY SITE VISITATION •-4.9% YOY DESTINATION VISITATION / +9% COLORADO VISITATION •MILESTONES –Lodging Responsive Launch –Vail Site Launch –New Dining and Retail Merchant Directories –Summer Experience Launch (forthcoming) BLOG: •30 NUMBER OF SUMMER CONTENT PIECES (+6 YOY) •+27.3% YOY PAGE VIEWS VAIL SUMMER CONTENT / EMAIL MARKETING APRIL – OCTOBER 2017 •7 CAMPAIGNS DEPLOYED (FLAT YOY) –2 Summer Interest Family, Non Family Tests –3 Local + Summer Interest Epic Discovery –2 Lodging Sale •3 CONTENT TESTS (FLAT YOY) •RECIPIENTS: +251.3% YOY •AVG CTR: DOWN FROM 3.73% TO 1.69% –1.71 BELOW BENCHMARK •UNSUBSCRIBE: UP FROM 0.35% TO 0.79 –.21 BELOW BENCHMARK VAIL SUMMER CONTENT / SOCIAL* APRIL – OCTOBER 2017 CHANNEL IMPRESSION NEW FOLLOWERS ENGAGEMENT Facebook 28.5M content views (+54% YOY) 10.3K new followers (+17% YOY) 845K engagements (+18% YOY) Instagram 117 posts* 6.2K new followers* 464K engagements* Twitter 1M impressions (-41% YOY) 1.9K new followers 7.8K engagements *No YOY data available for Twitter & Instagram OTHER CONTENT HIGHLIGHTS •Video: 1.7m lifetime impressions •27 Videos produced, +5 YOY •16 videos produced in collaboration with Deadline MotionWorks •10 social media influencers hosted WEB, EMAIL & SOCIAL RESULTS / INSIGHTS FOR 2018 Successes •New responsive site and year-round booking experience •Robust and immersive, video engagement on social •Brand Content Contributor allowed for nimble content creation across all channels Opportunities •Increase video content across all channels •Optimize email strategy to leverage new VR dynamic send capabilities more effectively within in available sends •Re-envision summer web content content for responsive SUMMER INFLUENCER PROGRAM, MYPR BY THE NUMBERS / INFLUENCER STATISTICS / EVENT/PERSONA INSTAGRAM FOLLOWERS TOTAL POSTS ENGAGEMENT STATIC IMPRESSIONS STORY VIEWS Kum_TheHuskyBear GoPro Mountain Games 48,200 41 19,414 Kodiak_TheBearDog (GPMG) GoPro Mountain Games 28,700 34 12,072 BeerTrekker Vail Craft Beer Classic 17,200 19 1,129 OutsideSuburbia Dynamic Family 33,200 89 3,756 9,100 KelleeSetGo Active Professional 15,600 44 1,026 18,280 Lilbuckdalegend Vail Dance Festival 92,300 5 10,544 MommyTravels Dynamic Family 21,600 49 2,723 840 9,795 Macaroni Kid Kids Adventure Games 21,326 39 3,189 201,600 AdventurousKate Active Professional 101,000 36 37,296 48,513 105,451 Amanda Batty Vail Outlier Offroad Festival 17,100 28 5,946 233,267 255,634 @VAILMTN ENGAGEMENT STATISTICS / TOTAL POSTS ENGAGEMENT STATIC IMPRESSIONS STORY IMPRESSIONS GoPro Mountain Games 7 2,500 60,700 Vail Craft Beer Classic 2 2,700 67,600 OutsideSuburbia 10 2,000 63,400 159,000 KelliSetGo 13 1,800 55,500 166,000 Vail Dance Festival 5 2,400 55,600 56,800 MommyTravels 4 4,400 73,400 43,800 Macaroni Kid 1 1,300 51,200 AdventurousKate 8 3,000 63,400 96,500 Vail Outlier Offroad Festival 5 2,200 63,500 74,400 Instagram Followers 174,000 SUPPORTED EVENTS / SAMPLE HIGHLIGHTED COMMUNITY PARTNERS / SAMPLE POSTS / SAMPLE POSTS / SAMPLE POSTS / SAMPLE BLOGS / SAMPLE BLOGS / SAMPLE BLOGS / SAMPLE VBLOG / PUBLIC RELATIONS, MYPR PR RESULTS / NO. OF CLIPS VS. COMP SET •Aspen 734 •Breckenridge 435 •Park City 203 •Steamboat 157 •Vail 948 PR RESULTS / QUALITATIVE OBSERVATIONS •Vail and Aspen continue to have the most diverse messaging •Park City has extensively more media coverage than years past, however, the message continues to focus on “cheap.” •Several negative stories appeared relative to Aspen – Conundrum Hot Springs overuse issue, deaths on Capitol Peak, mountain biker death, killing of bears, etc. •Opening of Epic Discovery at Breckenridge did not garner close to the coverage seen last summer. •Vail has a more extensive, pr-savvy community e.g. support for events, restaurants, etc. PR RESULTS / QUALITATIVE MEASUREMENTS •Share of Voice •Maintain 84 percent “extensive” and “significant” coverage. In 2017, maintained 85 percent. •Key Messages - grow outdoor activities and family 2017 2016 •Outdoor Activities 31 percent 26 percent •Events 27 percent 26 percent •Hotel/Hotel Packages 20 percent 17 percent •Family 12 percent 9 percent •Arts, Music, Festival 10 percent 22 percent MEDIA HOSTED •44 media hosted PR RESULTS / INSIGHTS FOR 2018 PR Successes •Influencer program •In-market media visits •Visiting journalists program PR Adjustments •Influencer program – continue to expand and capitalize on content sharing •Visiting journalists program – rising cost of hosting media TRADITIONAL MEDIA, SITE TRADITIONAL MEDIA / 2017 SUMMER OVERVIEW •$610,351 SPEND (TV, PRINT, OOH) –32,588,358 impressions delivered (19% increase YOY on 8% budget increase) –Overall CPM: $18 –Total Value of Campaign: $1,150,851 –Over $556,500 delivered in added value (KPI of nearly ½ media dollar value) Insights for 2018: •Continue with Addressable TV, but recognize scale limitations •Use Set Top Box analysis to purchase advance zoned cable as a compliment to addressable TV •Consider adding Addressable Direct TV •Removing print brand in Front Range •Continue out of home branding in Front Range/Destination TRADITIONAL MEDIA / 2017 VS 2016 SUMMER IMPRESSIONS TOTAL DESTINATION IMPRESSIONS 16,878,559 CHICAGO 23% HOUSTON 69% 0 2000000 4000000 6000000 8000000 10000000 12000000 14000000 16000000 18000000 Chicago Houston Dallas LA TOTAL 2017 2016 13200000 13400000 13600000 13800000 14000000 14200000 14400000 14600000 14800000 2017 2016 Front Range Destination Markets TRADITIONAL MEDIA / SPEND BY MONTH TOTAL DESTINATION IMPRESSIONS 16,878,559 CHICAGO 23% HOUSTON 69% $0.00 $50,000.00 $100,000.00 $150,000.00 $200,000.00 $250,000.00 $300,000.00 $350,000.00 Destination Front Range TRADITIONAL MEDIA / SPEND BY MEDIUM TOTAL DESTINATION IMPRESSIONS 16,878,559 CHICAGO 23% HOUSTON 69% Air OOH Houston 4% Print (CTO) 5% Addressable TV/Advanced TV 91% Addressable TV 42% OOH 27% Advanced TV 20% Print 8% Radio (fall) 3% Front Range Destination Markets TRADITIONAL MEDIA / 2017 DESTINATION IMPRESSIONS BY PERSONA TOTAL DESTINATION IMPRESSIONS 16,878,559 Dynamic Families 2,059,284 52% Super Boomers 1,878,835 48% Dynamic Families 2,460,714 21% Super Boomers 1,341,689 12% OOH 7,767,982 67% Dynamic Families 1,370,055 100% DALLAS 8% CHICAGO 23% HOUSTON 69% TRADITIONAL MEDIA / 2017 FRONT RANGE IMPRESSIONS BY PERSONA TOTAL DESTINATION IMPRESSIONS 16,878,559 CHICAGO 23% HOUSTON 69% TOTAL FRONT RANGE IMPRESSIONS 15,154,799 Dynamic Families 2,868,792 19% Super Boomers 1,480,981 10% Events 2,806,573 18% OOH 7,998,453 53% Active Professional represented within OOH and Events TRADITIONAL MEDIA / ADDRESSABLE TV – DESTINATION OVERVIEW •2,061,010 Impressions Delivered •376,709 Homes Reached •Average Frequency: 5.5 times •Average commercial completion rate: 87% •35% of viewing in Prime Time •Scale was limited but will improve over time, as more homes become X1 subscribers. •We were able to cap frequency as planned to avoid any over exposure and force impressions into increased reach. Insights for 2018: •Add Direct TV •Consider using VR Known data base for Connected TV with the VR DSP on The Trade Desk •Supplement with Advanced Zoned Cable TV based on set top box analysis •CPM still vary advantageous at $34.00 per thousand Achieved KPI of 45% reach and 3.5 x’s frequency TRADITIONAL MEDIA / FRONT RANGE ADDRESSABLE TV - OVERVIEW •2,010,436 Impressions Delivered •184,613 Homes Reached •Average Frequency: 10.72 times •Average commercial completion rate: 85% •40% of viewing in Prime Time •Scale was limited but will improve over time, as more homes become X1 subscribers. •We were able to cap frequency as planned to avoid any over exposure and force impressions into increased reach. Frequency was higher in Front Range due to longer advertising window Insights for 2018: •Add Direct TV •Consider using VR Known data base for Connected TV with the VR DSP on The Trade Desk •Supplement with Advanced Zoned Cable TV based on set top box analysis Achieved KPI of 80% reach and 7 x’s frequency TRADITIONAL MEDIA / ADDRESSABLE TV RESULTS •CHICAGO DYNAMIC FAMILIES –89% completion rate –Reached 157,001 –Frequency 5.53 times –40% of viewing in Prime Time •CHICAGO SUPER BOOMERS –89% completion rate –Reached 119,234 –Frequency 5.09 times –40% of viewing in Prime Time •HOUSTON DYNAMIC FAMILIES –85% completion rate –Reached 51,655 –Frequency 5.46 times –30% of viewing in Prime Time •HOUSTON SUPER BOOMERS –85% completion rate –Reached 48,819 –Frequency 5.96 times –30% of viewing in Prime Time Achieved KPI in each market of 45% reach and 3.5 x’s frequency FRONT RANGE / ADDRESSABLE TV •DENVER DYNAMIC FAMILIES –85% completion rate –Reached 97,509 –Frequency 10.72 times –40% of viewing in Prime Time •DENVER SUPER BOOMERS –79% completion rate –Reached 87,104 –Frequency 11.08 times –40% of viewing in Prime Time Achieved KPI of 80% reach and 7 x’s frequency •DENVER POST –May Summer Kick Off Special Section –265,000 impressions –$5,000 added value to cost of $6,700 •5280 MAGAZINE –June Summer Adventures; July Summer Traveler –180,000 impressions –$6,500 added value to cost of $14,000 FRONT RANGE PRINT RESULTS / NEXT STEPS FOR TACTICS, ALL •VLMDAC BOARD EXECUTIVE SESSION –November 16 –Communication with partners on additional direction •ALL PARTNERS TACTICAL MEETINGS –December 7, 12:00pm – 2:00pm –Week of January 8 TBD •VLMDAC TACTICAL PRESENTATION –January 18 meeting DISCUSS NEXT STEPS FOR TACTICS / THANK YOU!! NEXT MEETINGS: VLMDAC MEETING, DECEMBER 21 CANCELLED VLMDAC MEETING, JANUARY 18, 8:30 AM – 11:00 AM, THE ANTLERS LODGE APPENDIX YEAR OVER YEAR DIGITAL RESULTS / Display Video PPC Facebook Instagram 2017 Benchmark: 0.11% CTR Benchmark: 68% VCR Benchmarks: 1.25% CTR $2.50 CPC Benchmarks: 0.65% CTR 20% VCR Benchmarks: 0.15% CTR 8% VCR 0.18% CTR 77.28% VCR 6.46% CTR $1.38 CPC 1.17% CTR 79.39% VCR 0.29% CTR 10.99% VCR 2016 Benchmark: 0.09% CTR Benchmark: 68% VCR Benchmarks: 1.00% CTR $3.00 CPC Benchmarks: 0.25% CTR 15% VCR Benchmarks: 0.15% CTR 15% VCR 0.11% CTR 75.49% VCR 1.23% CTR, $1.92 CPC 1.06% CTR, 14.09% VCR 0.12% CTR, 12.87% VCR •DESTINATION •FRONT RANGE TRADITIONAL MEDIA / 2017 SUMMER IMPRESSIONS FY17 Impressions Chicago 3,938,119 Dynamic Families 2,059,284 Super Boomers 1,878,835 Houston 11,570,385 Dynamic Families 2,460,714 Super Boomers 1,341,689 Houston OOH 7,767,982 Dallas 1,370,055 Dynamic Families 1,370,055 Super Boomers - TOTAL 16,878,559 FY17 Impressions Denver 14,709,799 Dynamic Families 2,603,792 Super Boomers 1,300,981 Active Professionals combined in above Events 2,806,573 OOH 7,998,453 TOTAL 14,709,799 Year over Year Impression Comparison / Impressions Market FY17 FY16 Chicago 3,938,119 453,320 Houston 11,570,385 8,988,765 Dallas 1,370,055 3,227,492 LA 0 925,951 TOTAL 16,878,559 13,595,528 Denver 14,709,799 13,794,199 GRAND TOTAL 31,588,358 27,389,727 ADDRESSABLE TV / TOP WATCHED NETWORKS CHICAGO DYNAMIC FAMILIES •FXM •TLC •HISTORY •FREEFORM •A_AND_E •USA •BRAVO •FX •FXX •DISCOVERY_CHANNEL CHICAGO SUPER BOOMERS •FXM •HISTORY •FX •TLC •USA •BRAVO •A_AND_E •FREEFORM •DISCOVERY_CHANNEL •HGTV HOUSTON DYNAMIC FAMILIES •FXM •TLC •HISTORY •FREEFORM •USA •A_AND_E •FX •FXX •BRAVO •DISCOVERY_CHANNEL HOUSTON SUPER BOOMERS •FXM •HISTORY •USA •FX •A_AND_E •TLC •FREEFORM •BRAVO •ID_DISCOVERY •DISCOVERY_CHANNEL ADDRESSABLE TV / TOP WATCHED NETWORKS DENVER DYNAMIC FAMILIES •FXM •HISTORY •FXX •TLC •A_AND_E •DISCOVERY_CHANNEL •FREEFORM •USA •BRAVO •FX DENVER SUPER BOOMERS •FXM •HISTORY •A_AND_E •TLC •USA •DISCOVERY_CHANNEL •FX •BRAVO •FREEFORM •ID_DISCOVERY ADDRESSABLE TV / TOP WATCHED NETWORKS