HomeMy WebLinkAbout2d. Vail Craft Beer Classic RecapQuestions from CSE
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September 5th, 2018
Surveyed Event Recap: Vail Craft Beer Classic
Cultural, Recreational & Community Category
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Vail Craft Beer Classic: June 14-17, 2018
Kristen Horpedahl
303.777.6887
Kristen@tppevents.com
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Overall Event Highlights & Successes
81%
96%
11%
25%
29%
of patrons had not attended the event previously
attended with 2 or more people
increase in out of state visitors
increase in overnight guests in Vail
decrease in expenses from 2017
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Attendance Estimate
Was this the attendance you expected?
• We expected attendance to increase more in year two
of the event. Ticket sales were up for some events
individually but not overall for the Classic.
How would you impact attendance next year?
• We would like to research a date change potentially. Its
possible the Frisco BBQ, Aspen Food & Wine and many
events in Denver impact our attendance over the weekend
as well as sponsorships.
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Visitor Type
Was this the visitor type split you expected?
• Yes. We anticipated the majority of our visitors to come from outside the Vail Valley
Why or why not? Please explain.
• Much of our marketing was focused on the Denver/Front Range as well as out of state to bring
people to Vail specifically for the event.
What steps would you take to optimize visitor mix for future events?
• Continue to market the event with longer lead times further away and zero in on the Summit and
Eagle counties closer to the event.
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Comparative: Visitor Type
Which best describes you during your attendance at the VCBC?
79%
9%
1%
4%7%
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site
survey company reaching only VBC ticket purchasers with wristbands
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Overnight Visitor Profile: Overnight Visitors & Seasonal Residents Only
What measures did you take to encourage
attendees to book loding in the Town of Vail?
• Partnered with 6 hotels in the area listed on
our website.
• Each ticket purchaser received an email
immeadiately after transaction with
information on our lodging partners
• Encouraged Vail Village and Lionshead
lodging for walk-ability to events
• All vendors were required to book through our
hotel partners
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Overall Visitor Profile
Who was your anticipated target demographic?
• Active professionals and Super Boomers
Did you reach your target demographic? Why or
why not?
• Yes, most of our audience was between 25
and 44.
What would you change to attract that audience
next year?
• Continue to differentiate marketing efforts to
both groups through a variety of channels and
campaigns.
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Comparative: Overall Visitor Profile
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site
survey company reaching only VBC ticket purchasers with wristbands
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Visitor Geography 2018
US View of Attendee Zip Codes
Survey conducted and reported by:
BGV Marketing Services
15334 E. Hinsdale Circle Ste. 1A
Centennial, CO 80112
303.766.0257
Contact:
Sean Diehl
Director of Marketing
Mobile: 303.905.5580
Fascimile: 720.870.3441
Email: sdiehl@bgvmarketing.com
For questions regarding this report, please contact:
Kristen Hannan
Data Analyst
khannan@bgvmarketing.com
Regional View of Attendee Zip Codes
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site
survey company reaching only VBC ticket purchasers with wristbands
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Role/Importance of Event in Intent to Visit Vail
What actions did you take this year to generate the number of overnight guests?
• Hosting a multi-day event with ticket packages that cover multiple days of activities to encourage
overnight stays. As we continue to make this an annual tradition for our fans this number will continue to
grow. Our Weekend Package (Fri/Sat tickets) grew 30% this year.
How would you increase the number of overnight Vail guests coming for the event next year?
• Continuing to expand programming interests to highlight the outdoor activities in Vail.
Expanding multi day ticket packages to keep people in Vail all weekend.
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Comparative: Role/Importance of Event in Intent to Visit Vail
I would have cometo Vail anyway
Only reason I
came to Vail
Half of the
reason
How important was the VCBC in your decision to visit the Vail area?
25%
4%
18%19%
34%
71%
VCBC at least 1/2
the reason for
coming
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site survey company reaching
only VBC ticket purchasers with wristbands
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NPS(Net Promoter Score)/Likelihood to Recommend
Do you think the NPS scores reflect the attendee event experience?
• Our surveys had 82% of respondents likely to recommend the event to friends/family. This went out only
to people who had purchased tickets to the event.
What steps would you take to improve the NPS scores for your event next year?
• At the conclusion of our events we survey our patrons to get their feedback on all aspects of the event
experience. We are constantly critiquing and evolving our events to make improvements, listen to patron
feedback, keep up with market trends and stay current in our industry.
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Comparative: Likelihood to Recommend
6%4%14%
68%
8%
82%
Likely to
recommend
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site
survey company reaching only VBC ticket purchasers with wristbands
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Estimated Return on Investment (ROI) & Attendee Expenditures
What did your event do to encourage spending in Vail?
• Website – listed local business partners to encourage
shopping with our partners
• Emails to purchasers – we included other activities in
Vail outside of the event, encouraging guests to take
advantage of other opportunities in the area including
outdoor excursions/rentals, Epic Discovery, day trips
etc.
• Hosting events in Vail Village, Lionshead and the
Resort to encourage shopping and dining in those
areas
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Comparative ROI & Attendee Expenditures
How much was spent IN TOTAL by you and your immediate travel party during your time in Eagle
County? (Full-time residents: only include spending associated with your attendance at the Classic.)
Survey results from VCBC’s evenbrite page, post event emailed survey to attendees and on site
survey company reaching only VBC ticket purchasers with wristbands
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Event Strengths & Weaknesses
How did the event exceed expectations?
• Many breweries responded to the post-event survey that its their favorite beer event to attend all year
• Increased out of state visitors by 11%
• Increased overnight guests for the event by 25% in Vail properties
• 84% of guests would return in 2019
What are areas for event improvement?
• More ticket sales leading to overnight guests in Vail
• Adjusting outdoor activities to be attractive to locals as well as out of town guests
How did this year’s event compare to previous years?
• Even though ticket sales were flat, the event continued to grow in 2018
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Vail Brand Compatibility
How did the event support the Vail Brand?
• Our goal was to create a unique and elevated
beer experience that is not being achieved at
any other beer festival
• We tied in outdoor experiences and local part-
ners that reflect the Vail brands and showcased
both the mountain and the town in a seamless
way
• Worked with only premium craft beer brands
and featuring outdoor adventures, education,
food pairings and knowledgeable experts
• Aligned ourselves with the Vail Mountain for the
Sip at the Summit to produce an intimate event
that showed off the resort in a unique way
100%
would come
back to Vail
35%
Don’t travel to Vail
during other times
of the year
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Community Contribution
How did the event impact Vail’s sense of community?
• Aligning with local business partners locally including West Vail Liquors, Vail Resorts, and several
restaurant and lodging partners in Vail Village, Lionshead and the greater Vail Valley.
• Utilizing the Vail Valley Mountain Bike Association as our nonprofit to support not only a local
organization but see it impact change in the surrounding area for thousands of people to enjoy
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Topline Marketing efforts: PR & Media
Media
The Vail Craft Beer Classic was featured
in the following publications:
303 Magazine
5280 Magazine
All About Beer Magazine
Beer Advocate
Thurst Magazine
Vail Resorts
West Vail Liquors
Summit Daily
Vail Daily
Westword
Thirst Colorado
KDVR.com
Social Media - Facebook, Instagram
5,000 fliers, 500 posters printed and
distributed in Eagle County
marketing
Brewbound.com
BeerAlien
Craftbeer.com
VailDaily.com
Denver Life Magazine
Denver Post Summer Getaways
Travel Pulse
HonestCooking.com
PostIndependent.com
ColoradoBeerGirl.com
VailValleyThisWeek.com
Denver Hotel Magazine
Vail-Beaver Creek Magazine
Colorado Expression
Gazette.com
Thrillist.com/Denver
Total Media Placements: 136Total Media Value: $718,201.68
Total Impressions: 38,842,635
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Topline Marketing efforts: Digital
New social media and eblast strategy
• Over 500% Database growth (from 745 to 4662)
• 22.4% Avg open rate for eblasts (industry average 15%)
• 2.2% Avg click rate (industry average 1%)
• 35% More eblasts sent to specific segements of the database
• Total paid social impressions
813k
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Topline Marketing efforts:Traditional Paid
Expanded advertising to outlets that
worked well in year 1
• 303 Magazine
• 5280 Magazine
• Vail Daily
• Summit Daily
VAILBEER.COM
JUNE 14-17
CRAFT BEER ELEVATED
20% off select tickets with code EAGLE
JUNE 14-17
VAILBEER.COM
CRAFT BEER ELEVATED
20% off Toast of Vail tickets with code VAILMAG
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Potential for Growth & Sponsorship/Media Exposure
How do you see the event evolving or growing next year?
• The wine festivals we’ve based this event off of have grown to includ 30+ events over 5 days. We’d like
to eventually get the VCBC to that level with realistic growth over the next several years. We’ve learned
a lot about what programming sells to this mix of an audience and how to trim the events to make the
most sense for the experience as well as the bottom line.
What sponsors do you plan to target next year?(Including existing and potential sponsors)
• We have partnered with a sponsorship company for all of our eventsin 2019. They have already begun
conversations with Jameson Caskmates (largest sponsor of Great American Beer Fest), Wild Tonic,
Topo Chico, Spiked Seltzer, Naked Juice, Bark Thins, Smart Pop, Bank of the West, Escape Caravans,
Aviator Nation
• We will continue to work with existing partners including West Vail Liquors, Smartwater, Evergreen
Lodge, Great Divide Brewing Co, Bonfire Brewery, Odell Brewing Company.
How will you leverage media exposure and extend the marketing reach next year?
• We had great regional influencer partners this year who went above and beyond in promoting the event
because they had such a great time. They will make great ambassadors for the event in thr future.
• We’d like to expand the media trade partners, going after outlets that align with the event and our
audience.
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Sustainability Efforts
What measures were taken at your event/program to support the environmentally friendly goals of the
Town of Vail?
• Walking Mountains Science Center for trash, recycling and compost
• Mobile app in lieu of a printed festival guide or handouts
• Banners with stickers for dates to ensure they’re reusable. Other signage saying “This Weekend” rather
than specific dates
• Reusable signage, linens etc
• Encouraging public transit and take advantage of walkable lodging options
What waste reduction methods were used during your event/program?
• Reusable mugs, kegged beer for most breweries, recycling cans
• Better management of food vendor plates, cups etc.
• Kept Walking Mountains Science Center through the afterparty concert
How could you improve on sustainability efforts for next year’s event?
• Sourcing sponsors who have sustainability focused activations
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Event Budget
Total Event Budget:
CSE Funds:
Cash Sponsorship (not CSE):
In-kind Sponsorship:
Marketing Budget:
Profit & Loss:
How did you use CSE funds?
$68,000
$18,950
$10,000
$30,839
($32,722)
Marketing, hotel
rooms for brewers/
media
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Appendix: Budget
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Appendix: Marketing Budget
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Appendix: Survey Dashboard
Total economic
impact per
attendee day
Food and wine
purchases
Lodging Shopping Restaurants/
bars/ food
concessions
Recreation Other items
$0
$100
$200
$300
$400
Economic Impactper Attendee-Day$88 $28 $21 $18 $15 $6 $0
Direct Economic Impact to TOV per Attendee-Day
In commercial lodgingIn rent-by-owner lodging
Vacation home/timeshareWith friends/familyOther
71%
13%
7%
9%
Overnight Visitor Profile
1
2
3
4
5
6 or more
26%
31%
19%
6%
9%
9%
1
2
3 - 5
6 - 8
9 - 14
15 or more
16%
32%
27%
18%
4%
4%
Vail
Beaver Creek
Avon
Eagle/Gypsum
Edwards
Other
Summit County
96%
4%
Under $50k
$50k-$100k
$100k-$150k
$150k or more
21%
30%
16%
32%
Overall Visitor Profile
Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 - 74
75 or older
11%
25%
29%
22%
8%
3%
1%
Male
Female
42%
58%
Promoter Passive Detractor
0%
20%
40%
60%
80%Percent Responding53%
28%19%
Likelihood of Recommending Event to a Friend or Family Member
0: None, I
would havecome to
Vail
anyway
1 2 3 4 5: Half my
reason forcoming to
Vail
6 7 8 9 10: My only
reason forcoming to
Vail
0%
20%
40%Percent Responding48%
31%
1%3%1%1%3%6%4%
Importance of Event in Decision to Visit Vail Today - Overall
2018 funding
Direct economic impact to TOV
Economic impact payback ratio
TOV/VLMD sales tax impact
TOV/VLMD sales tax impact ratio $0.05
$3,327
$1.81
$123,011.75
$68,000.00
Return on Investment: Funding vs. Impact
Summary of Key Trip Characteristics and DemographicsAttendee Days0K
10K
20K
1.4K
Attendance Est
34%
NPS
Net Promoter Score
Overnight
visitor
Seasonal
resident ofVail Valley
Full-time
resident ofTown of Vail
Full-time
downvalleyresident
Day visitor
to Vail
10%
20%
30%
40%
50%
60%
70%Percent Responding63%
11%16%
2%8%
Visitor Type
Colorado
Texas
California
Connecticut
Illinois
Michigan 2%
2%
2%
2%
5%
72%
Attended Event Last Year?
2018 Vail Event Visitor Summary: Vail Craft Beer Classic
June 14 - 17, 2018
Survey technique: Intercept. Overall sample size: 89 (Please note that sample sizes are smaller for subgroups.) Number of years event has taken place in Vail (including 2018): 2
OverallOvernight visitorSeasonal resident of Vail ValleyFull-time resident of Town of VailFull-time downvalley residentDay visitor to Vail 5.77.38.70.03.04.4
Are you
staying:
How many people
are staying in your
accomodations
unit?
Nights in the
area this trip
Where are your
lodging
accommodations
located?
Annual Household
Income
Age
State/Country
Gender
Nightly Rate (if
Paid)
Average: Median:$248
$238
Overall
Overall
event
Null
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