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HomeMy WebLinkAbout09. 2019 CSE RFP Information Packet August 6, 2018 To: Special Event Producers Subject: Funding Requests for Special Events in 2019 Link: https://www.vailgov.com/cserfp The Town of Vail has consistently been a leader in the promotion and execution of events that grow partner brands, generate revenues, and support causes both locally and globally. The Commission on Special Events is seeking innovative and exciting proposals for special events throughout 2019 that support the vision of Vail as the world’s “Premier International Mountain Resort Community”. “Special Event Rating Criteria” (Attachment A) will be used to evaluate all proposals with respect to how they align with the strategy of a diverse calendar of events well matched to the Vail brand and will exceed the expectations of a sophisticated clientele and members of community. Producers will self-select one of two categories when they submit their RFP. 1. Recreational, Cultural and Community events are measured primarily on how well they will drive overnight destination visitation and align with the Vail brand. 2. Educational and Enrichment events/programs are evaluated by how they contribute to life long learning, a sense of well being and enhanced quality of life. Producers should submit all of the required information via the online application portal found here: https://www.vailgov.com/cserfp. Application submissions are due by 10:00p.m. MST on Monday, September 24, 2018. After which the application site will be closed. No exceptions will be made for late applications. Questions about the RFP will be accepted over email to: esaeger@vailgov.com RFP Schedule • Monday, August 27: Questions about the RFP are due via email. • Friday, August 31: Submitted questions & answers will be emailed to applicants. • Wednesday, October 3: Regular CSE Meeting • Wednesday, October 10: Applications will be reviewed by the CSE and producers interviewed at a special meeting. • Wednesday, October 17: Final funding allocations will be determined by the CSE at a special meeting. • Wednesday, November 8: Applicants will be notified of their preliminary funding status following the Vail Town Council’s review of the CSE’s funding allocation decisions. • Monday, December 17: Applicants will be notified of their final funding status after the last date for the Town Council to call up any funding decisions. Town of Vail: Commission on Special Events 2019 Special Event Funding Guidelines Mission Statement: The Vail Commission on Special Events (CSE) is accountable to deliver an annual Special Events Plan which ensures world class events that are fully aligned with Vail’s brand. The CSE shall effectively and efficiently allocate available budget behind this objective. The Events Plan will deliver measureable results in terms of specific goals: economic impact, optimization of the seasonal calendar, positive community experience and integration, as well as positive guest-centric results that lead to future loyalty. To qualify for funding review, events must support the CSE’s strategic priorities and meet the follow ing requirements: • The event(s) must take place predominately within the Town of Vail. • Applications must be completed online, providing all information and attachments required. • Incomplete applications will not be accepted, the online portal will not allow submissions without all required fields complete. • Applicants must request a specific dollar amount and an explanation of how the requested funds will be utilized. CSE 2019 RFP: 8/6/2018 RFP Information & Guidelines Page 2 • Funding allocations will be disbursed only to the entity whose name appears on the application. • All Town of Vail permits and documentation required for the production of the event must be filed under the name of the event producer as it appears on the funding application. “Special Event Rating Criteria” (Attachment A: Event Categories and Evaluation Criteria) will be used to evaluate all proposals with respect to how they align with a strategic approach to providing a diverse calendar of events that are well matched to the Vail brand and will exceed the expectations of community and guests. Producers will self-select one of two categories when they submit their RFP: • The Recreational, Cultural and Community events are measured primarily with respect to how well they will drive destination visitation. • Educational and Enrichment events/programs are evaluated by how they contribute to life long learning, a sense of well being and enhanced quality of life. In consideration of the receipt of funds from the CSE, the Event Promoter shall agree to: • Direct prospective attendees to book lodging within the Town of Vail. • Ensure that the event is listed on local, regional and national event calendars. • Comply in a complete and timely manner with all Special Event Permit requirements of the Town of Vail. • Meet with the CSE Event Liaison Specialist: o To ensure compliance with the “Vail Brand” on all event promotional materials. Please be advised that penalties may be assessed against allocated funding for incorrect use of either the “Vail Brand” and/or the Town of Vail logo. o Agree to comply with the all marketing gates on the Marketing Checklist. See “Attachment C: Marketing Checklist” for more information. • Provide “activation” that will cross-promote your event throughout the community, create guest awareness of your event and stimulate business in local restaurants/bars and retail establishments. • Place the Town of Vail logo on marketing and promotional materials associated with the event. • Provide any event specific benefits as appropriate to the level of sponsorship. • Provide the Event Liaison Specialist with copies of any video or photography from the event for the purpose of promoting the Town of Vail. CSE 2019 RFP: 8/6/2018 RFP Information & Guidelines Page 3 Accountability: All event producers receiving funding will be expected to schedule a post-event recap with the CSE within 60 days after the event. For a more detailed explanation and information to be included, please review Attachment D: Guidelines for Post-event Recaps for All Events Receiving Public Funding. Events identified by the CSE will be included as part of the CSE’s independent event survey program, and are required to make their event or attendee email list accessible to the survey team. Funding Disbursements: • Funding allocations are distributed in three parts: o 1/3 upon the return of the signed Letter Agreement and invoice o 1/3 following the completion of the Marketing Checklist (at least 6 months prior to event) and the submittal of a completed Special Event Permit application (if required) o 1/3 following the approval of the event recap Attachment List: • Attachment A – CSE Special Events Rating Criteria • Attachment B – Vail Brand Guidelines • Attachment C - Marketing Checklist • Attachment D – CSE Event Recap Guidelines • Attachment E – Community Contact Info CSE 2019 RFP: 8/6/2018 RFP Information & Guidelines Page 4 Attachment A: CSE Event Categories and Evaluation Criteria Events receiving public funding will be categorized as follows:  Recreational, Cultural and Community Events: Goal: Deliver a diverse calendar of events in the Town of Vail that promote economic vitality and community enrichment Signature Events: • Established events that take place over multiple days and/or weeks • Strong Vail Brand identity • Drive overnight visitation • Promotion and marketing reach through local, regional, national and international media exposure • Several of these events receive their funding from the Town Council. Post event review and evaluation will be overseen by the CSE Destination Events: • Newer events, participatory sporting events and large scale ambient events which support the CSE’s criteria for promoting economic vitality and driving destination visitation • Supports the Vail Brand • Primarily local and regional media exposure, may attract some national exposure or sponsorships Ambient Community Events: • Ambient events which contribute to a sense of community, vitality and fun; enhance the guest experience and promote high NPS (Net Promoter Score) • Primarily local media exposure • Community celebrations: i.e. Vail America Days, Vail Holidaze, Vail Family Fun Fest  Educational and Enrichment Events Goal: Promote leadership development, intellectual opportunities and health and well-being • Shall be part of the CSE RFP process • Potential to build the Vail Brand as an educational and well-being destination • Local, regional, (and when appropriate) national and international media exposure • Economic impact may be in the future: Potential to return economic benefits as participants share their experiences to individuals and groups within their spheres of influence PLEASE SEE SCORECARDS ON FOLLOWING PAGES CSE 2019 RFP: 8/6/2018 Attachment A: Event Categories & Evaluation Criteria Page 1 of 1 SCORECARD: RECREATIONAL, CULTURAL & COMMUNITY EVENTS 2019 RFP Process Points Rating 0-10 0-5 0-10 0-10 0-5 0-10 Timing 0-5 Demographic Fit 0-5 Community Enrichment 0-5 Producer Qualifications 0-10 Rev: 06/26/2018 100 Brand Fit 0-15 0-10 Potential to Increase Room Nights and Revenues Continues to evolve by delivering fresh content, enhanced experiences Marketing Strength Extent and quality of promotional and marketing "reach" Growth Potential What is the community involvement opportunity and/or lasting community benefit? Attracts target markets for visitors and community members Maximum Score Proven quality, knowledge and resources to sustain and grow the event Criteria Increase sales tax tevenue Potential to leverage media exposure and attract sponsorship support From guests outside Colorado From guests within Colorado, focus on Front Range From international guests Optimize calendar Promotes an atmosphere of vitality, fun and celebration Supports the Vail brand Supports the mission and vision of the Vail Town Council SCORECARD: EDUCATIONAL AND ENRICHMENT EVENTS 2019 RFP Process Points Rating 0-15 0-5 Timing 0-5 Demographic Fit 0-5 Community Enrichment 0-10 Producer Qualifications 0-10 Rev: 06/18/2018 100 Marketing Strength Extent and quality of promotional and marketing "reach" Brand Fit Potential to achieve one or more of the following Continues to evolve by delivering fresh content, enhanced experiences Achieve recognition and drives participation Growth Potential Criteria Leverage media exposure and attract donor and sponsorship support Enhance Leadership Skills: locally, nationally, internationally Foster a health and wellness reputation for Vail Provide opportunities for intellectual dialogues Deliver an educational component Optimize calendar What is the community involvement opportunity and/or lasting community benefit? Supports the mission and vision of the Vail Town Council Supports the Vail Brand Attracts target markets for visitors and community members 0-25 0-15 0-10 Maximum Score Proven quality, knowledge and resources to sustain and grow the event Attachment B: Vail Brand Information The Vail Local Marketing District Advisory Council (VLMDAC) welcomes and encourages the inclusion of the Vail Brand and logo in our events and partners’ marketing efforts. Below you will find information on the Vail Brand. Use of the Vail Brand is subject to approval by Vail Mountain Marketing team and the VLMDAC. What does this mean to you as an event producer? Please keep the brand character, promise and positioning statement in mind when developing and marketing your event. Dropbox link to Vail and Town of Vail Brand Documents & Photos: http://bit.ly/2vQmHvI Additional brand photos from Vail Mountain Marketing for use: https://bit.ly/2v5ZZ42 Boilerplate for Press Releases and Websites: About Vail Under blue skies more than 300 days each year, Vail is the world’s premier mountain resort. The year-round alpine experience is exceptional, from the vast terrain and natural grandeur of the surrounding Gore and Sawatch Ranges to world-class events, shops and spas, and the abundant culinary options and luxurious accommodations that line the pedestrian-friendly streets of Vail and Lionshead Villages. Vail is where outdoor pursuits meet village sophistication. Offering more than 5,200 acres of developed ski and snowboard terrain including seven legendary Back Bowls in winter, and flourishing with new summer activities after the debut of Epic Discovery in 2016, the options for year-round adventure are endless. Coupled with the vision inherent in the spirit of Vail’s founders, and an unbreakable commitment to excellence in all aspects of guest service and operations, Vail is like nothing on earth. Brand Essence: Like nothing on earth Brand Promise: There’s something about being in Vail that just can’t be put into words. Something that makes us surrender to being fully present in this place. Something that immediately disconnects us from our everyday, while simultaneously reconnecting us with family, friends and to parts of ourselves long forgotten. Something that reminds us of what we live for, what we work for, and what it’s like to forget everything else but the moment we’re in. Being in Vail puts us back in touch with our sense of awe and fills us with appreciation for being amazed, for being a part of something majestic, and for just simply being. From expansive and exhilarating mountain adventures by day, to lively and luxurious village experiences by night, being in Vail resurrects within us a childlike sense of joy, awe and wonder that turns even the simplest moments into treasured memories. Vail is like nothing on earth. Positioning Statement: To discerning individuals who desire premium experiences, Vail is the pinnacle mountain destination, that inspires awe and wonder at every turn, so you can create and share exhilarating and luxurious experiences with family and friends, because only Vail delivers the best of mountain recreation and village sophistication in a unique cultural atmosphere. CSE 2019 RFP: 8/6/2018 Attachment B: Vail Brand Background CSE 2019 RFP: 8/6/2018 Attachment C Marketing Checklist Event Name: Event Category as designated in your agreement: Education & Enrichment (EE) or Cultural, Recreation & Community (CRC) 0 Item Marketing Action Item # of Days to Event Deadline Notes 1 Event Producer and/or Marketing Coordinator agrees to attend the Vail Brand Summit Date TBD- Spring 2018 2 Producer to provide marketing liaison representative contact infomation for CSE/ VLMDAC contacts (Name, Email, Phone)agreement signing 01/00/00 3 TOV CSE Event Liaison provides producer brand briefing/mtg and producer demonstrates an understanding of Vail Brand Guidelines 90 #NUM! 4 Producer to provide event brand creative strategy - basic look and feel of creative materials, producer to provide Vail lodging plan 90 #NUM! 5 Producer provides event synopsis, communications plan and press release for approval.45 #NUM! 6 Producer provides detailed event marketing budget, event marketing strategies for target market and channels, marketing goals and creative strategies 30 #NUM! 7 Appropriate calendar communication and integration, includes welcome center, bus shelters, vail.com, vaildaily.com, vail- calendar.com, vailgov.com, etc, ToV, Vail Mountain ticket sales, create FAQ sheet 30 #NUM! 8 Producer to provide community engagement plan and integration, may include merchant meetings and promotions, welcome center briefing, rack cards and other outreach 21 #NUM! Please complete cells in yellow to auto-populate dates. Agreement Signed Date: MM/DD/YYYY Event Start Date: MM/DD/YYYY Number of days between agreement signing & event: Marketing Checklist: 2019 Special Events - Attachment C Submit to Ernest Saeger - esaeger@vailgov.com The Marketing Checklist is designed to track dates and execution. ● Completion of the action items is *REQUIRED* as part of your CSE funding agreement. ● *ALL* marketing materials containing the Town of Vail logo or Vail logo MUST BE SUBMITTED FOR REVIEW PRIOR TO RELEASE OR PRINT. ● This includes, but is not limited to: advertisements, banners, websites, facebook pages, posters, program guides or email newsletters. ● If event materials are released or printed without TOV approval, your final funding payment may be impacted. ● Deadline dates have been designated so as to insure adequate time for review and production of your materials, should any changes be requested. Please complete all cells colored yellow to autofill the deadline dates. Attachment D: Guidelines for Post-event Recaps for All Events Receiving Public Funding: A post-event recap is required from all events receiving Town of Vail funding. Schedule a presentation to the Commission on Special Events within 60 days of the close of your event. Events identified by the CSE will surveyed in the independent event survey program, and are required to make their attendee email list accessible. A recap template will be provided for this purpose and shall include estimated results per the Criteria as described in the RFP. • Attendance numbers and demographic profile: o Estimated attendance. If your event is non-ticketed, please describe what method you used to estimate the numbers of attendees. o What percentage of people came to Vail specifically for your event? What percentage of people has attended the event in previous years? o Where did attendees come from: local, regional, out of state, international destinations? o Average age and income bracket of attendees. • Estimated spending by event attendees: o Dining, Shopping, Other Activities o Lodging: Please include an explanation as to how participants and/or attendees were directed to book lodging.  What percent of attendees stayed in the Town of Vail?  Average amount spent on lodging per day?  Estimated number of room nights booked in association with your event. • Estimated Return on Investment (ROI) to the Town of Vail: Specifically, how much additional spending within the Town of Vail was generated by the event? What is the ratio of increased revenue to the amount of funding received? How much additional sales and lodging tax revenue generated by the event accrued to the Town of Vail? (Town of Vail sales tax is 4%. Vail Local Marketing District lodging tax is an additional 1.4%). • Visitor Intent to Return and Satisfaction Ratings: Would you come back? Was it fun? Please provide the NPS (Net Promoter Score) number determined from provided or your own survey results. • An overview outlining the event’s successes and opportunities: specifically, what went well and what measures could be taken to improve the event. For repeat events, please provide a comparison to past years. • A description of how the event is compatible with the Vail Brand. • How did the event impact Vail’s “Sense of Community”? • Topline marketing efforts that were implemented to promote the event. • Potential for growth and the development of sponsorships and media exposure. • Please describe any and all measures that were taken to produce the event in as “green” and environmentally friendly manner as possible. • A detailed event budget showing actual profit and loss numbers and how the funding was utilized. Please separate the in-kind support from cash revenues and sponsorships. Submit your event re-cap electronically on the PowerPoint template no later than noon on the Wednesday a week before the CSE meeting. CSE 2019 RFP: 8/6/2018 Attachment D: Event Recap & Guidelines Community Contact List – Attachment E Town of Vail Contact Name Phone Email Town of Vail Special Event Permitting Ernest Saeger, Special Events Coordinator 970-477-3551 esaeger@vailgov.com Town of Vail (CSE) Special Event Marketing & Commission on Special Events (CSE) TBD – for now: Mia Vlaar, Economic Development Director 970-477-2454 mvlaar@vailgov.com Vail Local Marketing District Advisory Council (VLMDAC) Mia Vlaar, Economic Development Director 970-477-2454 mvlaar@vailgov.com Special Events Liquor Licensing (LLA) Tammy Nagel 970-477-2460 TNagel@vailgov.com Vail Fire Department Mark Novak, Fire Chief 970-477-3474 MNovak@vailgov.com Vail Fire Department Mike Vaughan, Fire Marshal 970 479-2252 MVaughan@vailgov.com Vail Police Department Craig Bettis, Commander 970-477-3409 CBettis@vailgov.com Venues Contact Name Phone Email The Arrabelle at Vail Square Aaron Beckman 970-754-7769 abeckman3@vailresorts.com Betty Ford Alpine Gardens Ellen Lorenz, Operations Manager 970-476-0103 info@bettyfordalpinegardens.org Dobson Ice Arena Jared Biniecki, VRD, Dobson Arena Manager 970-479-2271 jbiniecki@vailrec.com Donovan Pavilion Laurie Asmussen, Donovan Pavilion Mgmt. Inc. 970-376-3756 pavilion@vailgov.com Ford Park Athletic Fields Joel Rabinowitz 970-479-2280 jrabinowitz@vailrec.com Gerald R. Ford Amphitheater Vail Valley Foundation (VVF) - Jen Mason 970-470-0001 jmason@vvf.org The Grand View Laurie Asmussen, Donovan Pavilion Mgmt. Inc. 970-376-3756 pavilion@vailgov.com Solaris Plaza Ernest Saeger, Special Events Coordinator 970-477-3551 esaeger@vailgov.com Vail Golf Course Alice Plain, Director of Golf 970-479-2260 aplain@vailrec.com Vail Mountain School General Use: Jeanne Macsata Theater Use: Tony Bender Athletic Facilities: Lisa Isom 970-476-3850 frontdesk@vms.edu tbender@vms.edu lisom@vms.edu Vail Mountain Vail Resorts - Jeff Babb 970-331-5959 jeffb@vailresorts.com Golden Peak Vail Resorts - Jeff Babb 970-331-5959 jeffb@vailresorts.com Mountain Plaza Vail Resorts - Jeff Babb 970-331-5959 jeffb@vailresorts.com Lionshead Ski Yard Vail Resorts - Jeff Babb 970-331-5959 jeffb@vailresorts.com Vail Nordic Center Dan Timm 970 476-8366 dtimm@vailrec.com CSE 2019 RFP: 8/6/2017 Attachment E: Community Contacts Page 1 of 2 Hotels - Contact establishment directly Contact Name Phone Email Sandra Perrig-Holst, Vail Valley Partnership (VVP) for assistance w/ lodging questions and group sales 970-477-4003 Sperrig-holst@visitvailvalley.com Other Contact Name Phone Email Ambulance District James Bradford 970-926-5270 jbradford@ecparamedics.com CDOT- Colorado Dept. of Transportation Michael Goolsby 970-683-6306 Michael.Goolsby@DOT.STATE.CO.US US Forest Service District Ranger, Aaron Mayville Paula Peterson, Minturn Supervisor 970-827-5154 970-827-5159 awmayville@fs.fed.us pkpeterson@fs.fed.us Vail Chamber & Business Association Alison Wadey 970-477-0075 info@vailchamber.org Vail Valley Partnership (VVP) Sandra Perrig-Holst 970-477-4003 SPerrig-Holst@visitvailvalley.com Welcome Center Manager Amanda Zinn 970-476-6171 AZinn@vailgov.com Welcome Center Vail Village Amanda Zinn 970-476-4790 welcome@vailgov.com Welcome Center Lionshead Amanda Zinn 970-479-5181 welcome@vailgov.com Vail Daily - Business Editor Scott Miller 970-748-2930 smiller@vaildaily.com Banner Printing: Great Big Color, Inc. Suzie Grant 303-404-9900 suzieg@greatbigcolor.com Banner Printing: IMAGE CRAFT Martha Vermeire 602.276.2082 x175 MVermeire@imcraft.com CSE 2019 RFP: 8/6/2017 Attachment E: Community Contacts Page 2 of 2