HomeMy WebLinkAbout2020-06-16 Agenda and Supporting Documentation Town Council Afternoon Meeting Agenda
VAIL TO W N C O U N C IL R E G U L AR ME E TIN G
Agenda
Town C ouncil Chambers and Virtual
1:30 P M, June 16, 2020
Meeting to be held in C ouncil Chambers and Virtually (access
High Five Access Media livestream day of the meeting)
Notes:
Times of items are approximate, subject to change, and cannot be relied upon to determine what time Council will
consider an item.
Public comment on any agenda item may be solicited by the Town Council.
1.Presentation / Discussion
1.1.2020 Community Survey Results 30 min.
Presenter(s): Suzanne Silverthorn, Communications Director and Chris
Cares, RRC Associates
Action Requested of Council: Review the top-level results of the Community
Survey as presented by Chris Cares of RRC Associates, ask questions
and determine if other discussions are of interest as additional follow up.
Background: The Town of Vail Community Survey is a key measurement
used by the Town Council and staff to probe public policy issues and solicit
feedback on other topics of community interest. I t is also used to measure
the town's operational performance. Conducted every other year, the 2020
survey was fielded in mid-March with responses collected through April 19.
The purpose of today’s session is to provide a high-level overview of the
survey results, which included series of C OV I D-19 questions that were
added to increase the relevancy of the survey. A narrative overview is
provided containing benchmark comparisons as well as preferences and
themes related to community priorities.
1.2.Vail Valley Drive Safety I mprovements- Advisory Bike Lanes Trail 30 min.
Presenter(s): Tom Kassmel, Town Engineer
Action Requested of Council: Direct staff to move forward with the Advisory
Bike Lane trial along Vail Valley Drive
Background: Vail Valley Drive is a narrow road that carries vehicles and a
significant number of pedestrians who use the Gore Valley Trail. Providing
a safe, separate recreational facility for pedestrians has been a critical goal
for the town. After a year of public process and review of alternatives, staff
has suggested moving forward with a summer trial of Advisory Bike Lanes
for a portion of Vail Valley Drive.
Staff Recommendation: Direct staff to move forward with the Advisory Bike
Lane trial along Vail Valley Drive
1.3.Vail Roundabout Lighting Project 5 min
Presenter(s): Greg Hall, Director of Public W orks
Action Requested of Council: Provide direction on publically bidding the
Vail Roundabout Lighting Project
Background: The Vail Roundabout Lighting Project's goal is to upgrade the
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lighting in the Vail Town Center and West Vail roundabouts to meet current
lighting safety standards for both vehicles and pedestrians in a roundabout.
The current lighting does not meet these standards particularly at the
pedestrian crossings. The project has been designed and is ready to bid
for fall construction. Staff is requesting a discussion on how best to move
forward with the project with regards to bidding it out fully, partially or not at
all.
Staff Recommendation: Provide direction on publically bidding the Vail
Roundabout Lighting Project
1.4.Review Draft Deed Restriction Compliance and Enforcement Policy 20 min.
Presenter(s): George Ruther, Housing Director
Action Requested of Council: Provide direction on the proposed
recommendations for future policy adoption and implementation.
Background: The purpose of this agenda item is to outline draft deed
restriction compliance and enforcement policy recommendations for
evaluation and consideration by the Vail Local Housing Authority and Vail
Town Council. For purposes of this review and recommendation, the
Authority is serving in an advisory capacity only. The Vail Town Council
shall be the final decision-maker on policy adoption. Each year, without
exception, far too many deed-restricted property owners fail to comply with
the annual verification requirement of the deed restriction by the February
1st deadline. I n some years, it has been as high as 40% – 50% of the
property owners. As of J une 1, 2020, 16 property owners have failed to
comply. Disappointingly, 15 of the 16 property owners are repeat offenders
from 2019. The Vail Town Council and the Vail Local Housing Authority
have requested recommended changes to the process and procedures in
an effort to increase the rate of annual verification and compliance.
Staff Recommendation: The Housing Department staff recommends support
of the six bulleted actions that are highlighted in Section I V of the staff
memorandum by the Vail Town Council.
1.5.Vail Gymnastics Center Renovation - Progress Update 20 min.
Presenter(s): George Ruther, Housing Director
Action Requested of Council: No action is required at this time.
Background: The purpose of this agenda item is to provide an update on the
progress of the Vail Town Council’s initiative to explore an alternate path to
achieving the Town’s adopted housing and environmental stewardship goals
with particular attention to the Vail Gymnastics Center renovation. A key
consideration of the draft alternate housing site plan is the potential
renovation of the Vail Gymnastics Center into a new, multiple use facility for
both gymnastics and early childhood education. The town staff has be
leading an effort with primary stakeholders and others to better understand
the feasibility of a renovation.
Staff Recommendation: The town staff does not have a recommendation at
this time as no action is being requested. This item is update and
information only.
1.6.Vail Village Loading and Delivery Policies and Operational Plan 30 min.
Presenter(s): Commander Ryan Kenney, Vail Police Department
Action Requested of Council: Staff requests Council to provide next step
instructions.
Background:
I n October of 2019, Town Council asked the Police Department to look into
changing in the current load and delivery regulations. The goal was to
reduce the number of complaints about trucks and noise in Vail Village.
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Staff Recommendation: Staff recommends Council to consider the proposal
and provide feedback.
1.7.Economic Recovery Efforts in Response to Public Health Crisis 30 min.
Presenter(s): Scott Robson, Town Manager
Action Requested of Council: I nformation Only.
Background: Town staff will present updates about many of the economic
recovery programs that are ongoing. Such topics include the proposed
transition to the Black Diamond Phase on the Eagle County Transition Trail
Map, the revised map designating public spaces for alcohol consumption,
revisions for the expansion of premises for restaurants, relief funds
programming (community and commercial), and others.
2.D R B / P E C Update (5 min.)
2.1.D RB / P E C Update 5 min.
Presenter(s): J onathan Spence, Planning Manager
3.Information Update
3.1.V LHA May 26, 2020 Meeting Results
4.Matters from Mayor, Council and Committee Reports (10 min.)
5.Executive Session
5.1.Executive Session, pursuant to: 1) C.R.S. §24-6-402(4)(b) - to receive legal
advice on specific legal questions; regarding: pending litigation, Delponte v.
Town of Vail and Essin et al. v. Town of Vail; 2) C.R.S. §24-6-402(4)(b)(e) -
to receive legal advice on specific legal questions; and to determine
positions, develop a strategy and instruct negotiators, regarding: MOU
between the Town of Vail, Vail Resorts, and Triumph development regarding
the Booth Heights development.
35 min.
Presenter(s): Matt Mire, Town Attorney
6.Recess
6.1.Recess 4:40 pm (estimate)
Meeting agendas and materials can be accessed prior to meeting day on the Town of Vail website
www.vailgov.com. All town c ounc il meetings will be streamed live by High Five Acc ess Media and available for
public viewing as the meeting is happening. The meeting videos are also posted to High Five A cc ess Media
website the week following meeting day, www.highfivemedia.org.
Please c all 970-479-2136 for additional information. S ign language interpretation is available upon request with 48
hour notification dial 711.
June 16, 2020 - Page 3 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: 2020 Community Survey Results
P RE S E NT E R(S ): S uzanne Silverthorn, Communications Director and Chris Cares, R R C
A ssociates
AC T IO N RE Q UE S T E D O F C O UNC I L: Review the top-level results of the Community S urvey
as presented by Chris Cares of R R C Associates, ask questions and determine if other
discussions are of interest as additional follow up.
B AC K G RO UND: The Town of Vail Community Survey is a key measurement used by the Town
Council and staff to probe public policy issues and solicit feedback on other topics of community
interest. I t is also used to measure the town's operational performance. Conducted every other
year, the 2020 survey was fielded in mid-March with responses collected through A pril 19. The
purpose of today’s session is to provide a high-level overview of the survey results, which included
series of C O V I D-19 questions that were added to increase the relevancy of the survey. A narrative
overview is provided containing benchmark comparisons as well as preferences and themes
related to community priorities.
AT TAC H ME N TS:
Description
Vail Community Survey 2020 Overview of Results
TO V Community Survey 2020 Council Presentation
Open-Ended Comments_final packet
June 16, 2020 - Page 4 of 393
To: Vail Town Council
From: Suzanne Silverthorn, Communications Director
Chris Cares, RRC Associates
Date: June 16, 2020
Subject: Presentation of 2020 Community Survey Results
I. BACKGROUND
The Town of Vail Community Survey is a key measurement used by the Town Council and
staff to probe public policy issues and solicit feedback on other topics of community interest.
It is also used to measure the town's operational performance. Conducted every other year, the
2020 survey was fielded starting on March 13 with responses collected through April 20. The
purpose of today’s session is to provide a high-level overview of the survey results as well as
an introduction in how to access and sort the more than 10,000 written comments forwarded to
the town. A narrative overview is provided containing benchmark comparisons, community
priorities, as well as preferences and themes related to the Town Council areas of focus.
II. SURVEY METHODOLOGY
The 2020 survey was fielded using two techniques. The primary method of distribution was
through a postcard mailed to all identified postal addresses in the Town of Vail using a list
obtained from a combination of sources including registered voters and a commercial vendor.
All known part-time resident owners were also sent cards using a list from the Eagle County
Assessor. The postcards, followed by a reminder mailing, invited recipients to enter one of two
unique passwords shown on the postcards to complete the survey online. Also, residents that
had a password but requested (by telephone) to complete the survey using a paper form were
provided a survey and a postage paid return envelope.
The secondary method of survey distribution was based on the promotion of an “open” version
of the survey designed to gather input from interested individuals that had not received the
password protected invitation. The promotion of this version of the survey was designed to
reach a larger cross section of the community including employees and business owners that
live outside town, and residents and part-time residents that had not responded to the invitation
version. Together, these two methods resulted in 1,348 completed surveys (680 from the
Invitation sample and 668 from the “open link”). The overall response was up significantly from
2018, about 25%. The improved participation is attributed in part to outreach that encouraged
the community to participate in a series of COVID-related questions that were added to the
survey during the third week of March. Additionally, $100 prize drawings of returned surveys
were a part of the process again this year. Promotion of the survey also occurred using email
lists that have been developed by the town - the town continues to grow these lists.
III. ACTION REQUESTED OF TOWN COUNCIL
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Town of Vail Page 2
Review the top-level results of the Community Survey as presented by Chris Cares of RRC
Associates, ask questions and determine if other discussions are of interest as additional follow
up.
IV. ATTACHMENTS
• Vail Community Survey 2020 Overview Report with a summary of responses to each
question comparing 2020 to 2018 responses
• Vail Community Survey 2020 PowerPoint Presentation
• Full Listing of all Open-ended Survey Responses
• Access to the Open-ended Survey Tool – click here:
https://public.tableau.com/views/VailCommunitySurveyComments2020/VailComments2?:displa
y_count=y&:origin=viz_share_link&:showVizHome=no
June 16, 2020 - Page 6 of 393
Prepared for:
Town of Vail
Prepared by:
RRC Associates, LLC
4770 Baseline Road, Ste. 360
Boulder, CO 80303
303/449-6558
www.rrcassociates.com
Town of Vail Community Survey 2020
An Overview of Survey Results
Town Council Presentation
June 16, 2020
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Town of Vail Community Survey 2020 – Overview of Results
RRC Associates 1
INTRODUCTION
This Overview provides a summary of selected survey results from the 2020 Vail Community
Survey. The 2020 Town of Vail (TOV) Community Survey used methods virtually identical to
those used in past years (2018, 2016, 2014, 2012 and 2010). As in past surveys, the 2020
program resulted in statistical analyses of selected questions as well as extensive open-ended
comments. The comments are presented verbatim in an Appendix.
In 2020 the surveys were fielded using two techniques. The primary method of distribut ion was
through a postcard inviting full-time and part-time Vail residents to complete a password-
protected online “invitation” survey. The Invitation Survey mailing list was created using voter
registration, commercial vendor, and Eagle County Assessor lists. Only one postcard was
mailed per address, but the postcards provided two unique passwords, allowing up to two
household members to complete the survey online. Respondents that had a password but
requested (by telephone) to complete the survey using a paper form were provided a survey.
The secondary method was the promotion of an “open” version of the survey designed to
gather input from interested individuals that had not received the password -protected
invitation. These subsets of respondents are referred to as the “Invitation” and “Open Link”
groups. Together, these two response methods resulted in 1,3 48 surveys, 680 from the
Invitation Survey and 668 from the Open Link Survey. The total response was up by more than
25% this year (from 1,074 responses in 2018). The significant increase in survey responses was
in part the result of particular efforts by the Town to promote the survey and expanded intere st
in the survey as a result of a series of COVID-19 questions that were added at a later date to
increase the relevancy of the survey. Efforts to encourage response also included 10 $100 Visa
gift card drawings spread throughout the surveying period.
Survey invitation postcards arrived in Vail mailboxes starting March 13, 2020. Reminder
postcards were sent to residents and seasonal residents about 10 days later. In addition, the
Open Link Survey was advertised as available for completion starting on M arch 25. Through
various ads, the public was invited to complete that version of the survey online but without a
password. Both the Invitation and Open Link versions of the survey were closed on April 20,
2020.
KEY FINDINGS FROM THE 2020 COMMUNITY SURVEY
As noted above, this discussion is divided into two major sections: Ratings of Facilities and
Services, and Policies and Priorities. As described above, survey responses were obtained using
the Invite and Open Link surveys. All results from returned surveys were analyzed. However, in
order to compare responses on a year-overyear basis some of the analysis focused on the Invite
results. In the following discussion results are from the Invite responses unless noted.
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Town of Vail Community Survey 2020 – Overview of Results
RRC Associates 2
A Profile of Respondents
The profile of survey respondents in 2020 are generally similar to results from 2018. As in
past years, the survey contained a number of demographic questions that provide a snapshot
of Vail residents and second homeowners; responses to these questions are used to analyze
input from subgroups of respondents. Results from the Invitation sample are relatively
unchanged from 2018 including the share of responses by neighborhood of residence in Vail,
whether respondents own or rent their residence, household composition, and where the
respondent is employed. However, the percentage of responses from second homeowners was
up somewhat this year from a relatively low response level in 2018 (compared to prior surveys).
It should be noted that the Community Survey typically underrepresents younger residents; this
is despite promotional efforts for the survey to encourage broad community response. This
finding also applies to renters as compared to homeowners, since renters are
underrepresented when compared to the U.S. Census. The survey analysis has taken these
findings into account and particularly on questions related to housing, some special reweighting
of responses from renters was conducted. Going forward, the Town should continue to look for
ways to engage this important segment of the community.
Ratings of Facilities and Services by Department
As with past surveys, Town departments were rated across a number of different measures
(questions) using a 5-point scale with 1 meaning “not at all satisfied” and 5 indicating “very
satisfied.”
In general, results continued the trend identified in 2018 with very positive feedback. In fact,
almost across all questions for all department s, responses showed slight improvement from
already high ratings. Average ratings improved from 2018, with a few exceptions in which
ratings remained unchanged. The survey fill-out, attached as an Appendix to this report,
highlights department ratings in a format that compares 2020 ratings to 2018 results.
Ratings of departments show strong satisfaction ratings from the community. In general,
results continued the trend identified in 2018 with very positive overall satisfaction and a
number of positive open-ended comments on the delivery of services. For most departments,
the average ratings were 4.5 or higher on the five-point scale used in the survey. The lowest-
rated attributes were generally given an average rating of at least 4.0 with a few exceptions.
The graphic summary of survey responses that accompanies this introduction illustrates these
findings. They are broken out by individual departments and for questions that were identical
between 2018 and 2020, comparisons are provided.
While “average” ratings are one way to evaluate the survey results, the percentages in the 1 to
5 categories are often more informative. Discussions of survey results at the staff level have
focused on the 4 and 5 ratings as a target for departments. Continuous improvement is
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Town of Vail Community Survey 2020 – Overview of Results
RRC Associates 3
achieved by increasing the satisfaction levels of all categories of stakeholders. This year the
percentages in the “very satisfied” category were consistently equal to or higher than those
achieved in 2018.
As in past years, there are some variation in ratings by department. Fire and the Library again
showed the highest ratings, but Public Works and the Police Department were also consistently
rated above an average of 4.3. Police Services and Community Development have shown
significant improvement over time (since 2016 and before), and the percentages in the “5 –
Very Satisfied category” have generally gone up this year from 2018. (The one exception was a
slight decline in Community Development ratings on “Knowledge, ability to answer questions”).
Bus and Parking services show relatively lower ratings than some of the departments and are
extremely stable when compared to 2018 – virtually identical in many categories.
The lowest rated single category in the satisfaction ratings was for “Overall parking fees/pricing
structure” again this year, an average of 3.2. However, these ratings were up slightly from past
years, clearly this is an example of a ratings category where a segment of the community is
likely to always express dissatisfaction.
The Town of Vail local government received lower average satisfaction ratings than most of
the other Town departments (see Q5 in the Ratings Summary) on the four categories that are
rated through the survey. However, these ratings were virtually identical to 2018. Given
some of the challenging issues that the town has encountered over the past two years including
Booth Heights, various housing issues including rent by owner discussions, and more recently
COVID-19, etc., these results may be considered a positive. Examining them more specifically,
“Being collaborative in the decision-making process” was again the lowest-rated attribute in
2020 with an average rating of 3.6. A review of the open-ended comments concerning the Vail
ratings in general, and particularly in relation to collaboration, suggests that there were
concerns for the Booth Heights process. Yet, there were also many positive comments on the
communication processes in town, as well as favorable mentions of staff, Council, and overall
community efforts to deal with contentious topics.
This open-ended input also included specific suggestions of ways the Town could improve
collaboration. For example, one respondent suggested more meetings after work hours.
Another mentioned more opportunities for online participation in meetings and discussions, a
comment that will undoubtedly be supported by many others as the COVID-19-related digital
meetings have become the norm in Vail and elsewhere. Collaboration, consensus building and
communicating town information remains a challenge, but it is also an area of opportunity.
Toward that end, the Town has continued its efforts to grow the Town of Vail email list s. These
contacts provide an effective means of creating an ever-growing database to reach interested
parties that would like information and expanded ways of participating in community affairs.
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Town of Vail Community Survey 2020 – Overview of Results
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Policies and Priorities
Slightly fewer respondents think Vail is on the right track in 2020 compared to 2018, but the
“wrong track” figure remains about the same. The difference is explained in part by
respondents that say they “don’t know.” As in past surveys, respondents began by indicating
their opinions regarding the general state of Vail. This question, tracked for over a decade,
asked, “Would you say that things in the Town of Vail are going in the right direction, or have
they gotten off on the wrong track?” This year, 57% of invitation respondents said the TOV is
going in the “right direction” (down from 61% in 2018 and 63% in 2016). Interestingly, the
percentage of full-time residents saying they “don’t know” was up this year (from 13% to 19%),
perhaps an indication of the complexity of issues TOV has confronted including most recently
COVID-19. About 24% indicated Vail is on the “wrong track,” identical to the results in 2018.
The findings from this question are of particular interest because they may seem to run counter
to the generally positive ratings of the Town departments described above.
A review of the open-ended comments that followed the ratings question on “right/wrong
track” helped to explain some of the differences this time. Booth Heights weighed heavily for
some, as did various comments related to housing, and some on parking. Reviewing the
comments suggests that many residents and second homeowners are answering based on
considerations that are not directly related to the delivery of town services.
As noted previously, a significant percentage of both resident and second homeowner
respondents (about 20%) say they “don’t know,” and these figures were higher this year on
some questions than in past surveys. The challenge of encouraging participation through a
variety of efforts, and broadening communications, especially to reach younger residents
represents a particular opportunity as Vail looks to the future.
Survey respondents provided input on a series of potential priorities that the Town Council
had identified for evaluation. Actions to protect and enhance Gore Creek were rated first
overall; these ratings were similar to, but slightly up, from results from 2018. As shown
below, a series of other actions were prioritized. Most results were not comparable to 2018,
the survey categories were changed this year. Results show a distinct hierarchy of priorities , but
all categories received 34% or more respondents calling them 4/5 level priorities. In other
words, all the listed items are considered at least somewhat important.
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Town of Vail Community Survey 2020 – Overview of Results
RRC Associates 5
The priorities were further analyzed through a follow -up question that asked about the “top
two” priorities from the list. Wildlife habitat and Actions to Protect Gore Creek were identified
more frequently than any other priorities. Housing (resident occupied, deed restricted) was
next hightest rated. Taken together, these results provide a source of information on levels of
interest that can be expected around various potential initiatives of the Town.
An additional finding from these analyses addresses the Civic Area Master Plan. It received
about 12% responses measuring it as a priority, with identical responses from both residents
and part-time residents. This relatively low rating compared to other potential priorities is
noted, and also the fact that the proposed improvements did not receive strong support in the
open-ended comments suggest that at this time the community may be hesitant to take on
extensive new building programs. It should be acknowledged that COVID-19 and related
economic questions may have significantly influenced some local thinking over the past few
months; changing priorities may not be fully captured in these results which were obtained
primarily in late March through early April.
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Town of Vail Community Survey 2020 – Overview of Results
RRC Associates 6
This question was then further evaluated by whether respondents were year-round residents
or part-time/second homeowners. Using this breakdown, we find that there ar e distinctly
different opinions by the two groups as illustrated below. Based on these results,
environmental programs in general are considered priorities by the community, both residents
and second homeowners. However, the rank ordering of the priorities differs between
segments. Protecting wildlife and expanding waste reduction efforts were particularly highly
rated priorities of residents, while acting to protect Gore Creek resonates most heavily with
second homeowners. Resident-occupied housing is also rated differently, it was twice as likely
to be considered a priority by year-round residents than by second homeowners.
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Town of Vail Community Survey 2020 – Overview of Results
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Housing-Related Questions
Housing policies received special attention in the 2020 survey and results have been probed
in-depth. The survey contained several questions designed to provide insight concerning
current opinions on housing-related policies, as well as preliminary information on attitudes
toward a potential November initiative on housing funding. Results from this analysis were
presented to Council in early March and a detailed memo was provided. This section of the
Overview provides selected highlights from that analysis.
This summary of responses on housing questions is based on registered voters only, and it
combines the respondents that participated via the Invite and the Open versions together . It
should be noted that the results have also been weighted to more accurately represent the
responses from renters and owners. Renters were somewhat underrepresented in the 2020
Vail Community Survey compared to their actual distribution in the Town based on the U.S.
Census periodic estimates (that include data compiled from 2014 through 2018). Therefore,
responses from renters on the housing-related survey questions were reweighted to reflect
their actual percentage of Vail residents.
Overall responses to questions that addressed “willingness to support a tax” and “If yes” the
preferred type, either a property or sales tax have been analyzed. A key finding from the
survey shows:
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Town of Vail Community Survey 2020 – Overview of Results
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• There is a slightly larger proportion of respondents indicating they are willing to
consider (39%) than those indicating they will not consider (34%). A notable 27%
are “uncertain.”
In a follow-up question, of those that are willing to consider a tax:
• Almost half (49%) favor a sales tax increase, compared to 31% identifying
property tax as their preference. Again, a relatively large segment (20%) are
undecided (“don’t know”). Clearly, the survey results show that there are
divisions of opinions on these questions and that the “undecided’ segment
would likely be determinative in any election. These results suggest that
information and communications around any ballot initiative(s) will be very
important.
As you may know, The Town of Vail is beginning to have discussions with the community to
learn what voters think about sources of financial support for resident -occupied, deed-
restricted housing. Are you willing to consider supporting a tax increase of some type to fund
local efforts for resident-occupied, deed-restricted housing?
39% Yes
34% No
27% Uncertain
(IF YES) Based on what you know now, would you prefer a property or sales tax as the
primary method for funding local housing programs?
31% Property tax increase
49% Sales tax increase
20% Don’t know
The survey also asked about overall mission and goals to address housing for year-round
residents. The following summarizes the question and the results. The overall responses
indicate that more are saying “right track” (42%), than wrong track (29%). Almost one in three
say “unsure/don’t know.” Clearly, there is a need and an opportunity to further educate the
Vail community on broad topics related to housing.
Do you think the Town of Vail and the Vail Local Housing Authority’s mission and goals to
address housing for year-round residents is headed in the right direction or do you feel they
are off on the wrong track?
42% - Headed in the right direction 29% - Off on the wrong track 29% - Unsure/no opinion
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Town of Vail Community Survey 2020 – Overview of Results
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Events-Related Questions
Vail’s events program received attention in the survey and a series of questions probed the
experience created by events, the number of events, and satisfaction with events. The
results indicate a high level of satisfaction with events, with general improvement in ratings
over already very positive 2018 results. Most respondents say events create a positive or very
positive experience for residents and guests (87%). Additionally, most respondents feel the
number of events is “about right” (76%), with 17% saying there were “too many.”
Civic Area Plan
The survey contained three questions that addressed aspects of the Civic Area Master Plan. As
described above, the Plan was evaluated as one of the potential “priorities” in Q43 of the
survey. It received some support as a priority but at levels considerably lower than several
other potential initiatives (12% calling it a first or second highest priority). Additionally, various
elements of the plan were tested in terms of the top two priorities to receive “focus for the first
phase of implementation.” Findings showed: Lionshead Parking and Tr ansportation – 53%,
Dobson Ice Arena – 49%, Town of Vail Municipal Complex – 42%, Charter Bus Lot – 28%, and
Library – 17%. The survey also asked about whether the Town should “invest in indoor facilities
to support hosting special events and community groups?” (Q30). Results showed 32% saying
“yes,” 24% “no,” and 31% “uncertain.” Here again, the data indicate that there are a large
number of residents/second homeowners with “no opinion.” They will require more
information if there is to be broad support for a major project that will require significant
investment in new indoor facilities at this time.
COVID-19 Special Questions
A series of COVID-related questions were inserted into the survey starting on March 19 .
These questions were designed to gather input on local behavior, as well as opinions on the
situation. Most of the questions were open-ended and results were periodically presented to
town staff in an effort to identify communications and other aspects of community response
that merited timely action. Among the findings, there were concerns from older residents
identified – some were expressing anxiety and fear. Data was shared and the Town increased
its efforts to reach out to the older population. Communications and outreach were initiated,
and various types of outreach have continued. These efforts should be maintained, as there
will likely be a need to continue to monitor and communicate pandemic -related information in
the foreseeable future.
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Town of Vail Community Survey 2020 – Overview of Results
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Transportation Questions
The survey addressed transportation-related topics and results provide a variety of insights
concerning use of automobiles and movement around town and the county. About 90% of
respondents report the have access to a vehicle. The most identified barriers and
impediments that keep residents from using their cars less include: need for a car for errands
(41%), doesn’t fit schedules (20%), distance to bus stop (20%), need car during the day for
work (19%). These results have been analyzed by neighborhoods within Vail, and other
crosstabs. The provide new insight on travel over the “last mile” that is often not completely
served by the bus or other existing modes. The survey also looked at where residents live by
how they get to work and where they work. These data will also be further explored by town
staff with assistance from the consultant team.
Responses on a question about the use of outlying neighborhood bus routes in Vail indicate
50% would use the bus more in summer if service was increased, and 42% said they would use
service more in winter. About 90% of respondents say they “never” used ECO Transit in the
past six months. Reasons given for not using the service more often by those that don’t use it
included “don’t need ECO” (90%), followed by “usually combining trips” (8%), and “travel takes
too long” (8%).
The Survey Form from 2020 with a full set of responses presented comparing 2020 to 2018
The next section of this overview shows results for each question on the survey. In addition, the reader
is directed to a comments appendix that features the extensive number of comments received for open-
ended questions on the survey. Comments can be sorted and organized in a variety of ways and provide
ideas for further community evaluation and policy insight.
June 16, 2020 - Page 17 of 393
Table of Contents
General State of Vail 2-3
Town Services 4
Public Safety 5
Community Development 6
Parking and Bus Service 7-9
Events and Guest Services 10
Library Services 11
Town of Vail Communications 12
Community Issues and Opportunities 13
Financial Prioritizing 14
Resident-Occupied, Deed-Restricted Housing Opportunities 15
The Environment 16-17
Parking and Transportation 18
Ownership and Property Rental Information 19
COVID-19 Questions 20
Demographics 21-22
Town of Vail Community
Survey 2020
An Overview of Invite Survey
Responses 2020 vs. 2018
Note - responses in this summary are based on the
Invite Survey. The number of responses vary by
question. Overall, there were 680 responses in the
2020 survey compared to 562 in the 2018 survey.
June 16, 2020 - Page 18 of 393
Q 1: Location of Residence
within Town of Vail
East Vail
West Vail (north of I-70)
Potato Patch, Sandstone
Vail Village
Intermountain
Buffehr Creek, Lionsridge, the
Valley
Matterhorn, Glen Lyon
Booth Falls and Bald Mountain
Road areas
Lionshead
Vail Commons/Safeway area
Golf Course
Booth Creek/Aspen Lane
Not a resident of the Town of
Vail
Other
Q 2: Which of the following
best describes you?
Year-round resident
Part-time resident
Non-resident owner of
business/commercial property
Employed in the Town of Vail
but don’t live there
Get mail in the Town but don’t
live or work there
Q 4: Would you say that things
in the Town of Vail are going in
the right direction, or have
they gotten off on the wrong
track?
Right direction
Wrong track
Don't Know
26%
30%
15%
16%
14%
12%
8%
8%
9%
7%
7%
6%
5%
5%
5%
5%
3%
4%
3%
3%
2%
2%
0%
0%
3%
2%
55%
56%
36%
41%
3%
1%
4%
1%
2%
0%
61%
57%
24%
24%
16%
19%
Town of Vail Community Survey | ■2020 ■2018
General State of Vail (1/2)
2 June 16, 2020 - Page 19 of 393
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4
Approachability of staff and
Town Council members
2020
2018
Offering public engagement
opportunities
2020
2018
Providing information to
citizens
2020
2018
Being collaborative in
decision-making process
2020
2018
48%
48%
30%
33%
15%
14%4.2
4.2
45%
41%
34%
37%
13%
15%4.1
4.1
41%
41%
37%
37%
13%
13%4.1
4.1
25%
26%
34%
35%
23%
22%
12%
10%8%3.6
3.6
Q 5: Using the 1 to 5 scale below, how satisfied are you with the Town of Vail local government in terms of providing
information to citizens about what local government is doing, including offering ample public engagement
opportunities, approachability, and being collaborative in the decision-making process?
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
General State of Vail (2/2)
3 June 16, 2020 - Page 20 of 393
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4 5
Cleanliness of pedestrian
villages
2020
2018
Overall park maintenance
2020
2018
Friendliness and courteous
attitude of Public Works
employees
2020
2018
Snow removal on roads
2020
2018
Cleanliness of public
restrooms
2020
2018
Appearance and condition of
Town-owned buildings 2020
Road and street
maintenance by the Town of
Vail (potholes, sweeping,
drainage, etc.)
2020
2018
80%
76%
18%
21%4.7
4.8
76%
69%
21%
28%4.6
4.7
71%
66%
24%
27%4.6
4.6
72%
68%
20%
24%4.6
4.6
66%
61%
27%
32%4.5
4.6
58%32%7%4.5
57%
54%
31%
35%
11%
9%4.4
4.4
Q 6: Rate your satisfaction with Public Works services in the Town of Vail.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
Town Services
4 June 16, 2020 - Page 21 of 393
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4 5
Courtesy and helpfulness of
fire department staff
2020
2018
Response times to
emergency incidents
2020
2018
Fire safety, awareness and
education programs
2020
2018
Wildfire mitigation efforts 2020
2018
Timely plan-check and fire
system inspections
2020
2018
79%
76%
15%
18%4.7
4.7
77%
72%
20%
21%4.6
4.7
67%
53%
27%
33%12%4.4
4.6
63%
57%
27%
32%
6%
9%4.4
4.5
64%
56%
27%
31%
6%
7%4.3
4.5
Q 7: Please rate your satisfaction with the following aspects of Fire Services in the Town of Vail.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Q 8: Are you aware of recently adopted code
amendments that require ignition-resistant
landscaping and building materials?
Yes
No
33%
67%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4 5
Overall feeling of safety and
security
2020
2018
Friendliness and approachability
of Vail Police Department empl..
2020
2018
Overall quality of service 2020
2018
Confidence in the Police
Department
2020
2018
Appropriate presence of police
on foot/vehicle patrol
2020
2018
Visibility of police foot/vehicle
patrol
2020
2018
74%
66%
20%
26%4.6
4.7
68%
64%
21%
25%
7%
8%4.5
4.5
65%
59%
24%
30%
7%
8%4.4
4.5
64%
60%
24%
27%
8%
8%4.4
4.5
59%
51%
27%
33%12%
9%
4.3
4.4
56%
51%
28%
32%
10%
12%4.3
4.3
Q 10: Please rate your satisfaction with the following aspects of Police Services in the Town of Vail.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
Public Safety (1/2)
5 June 16, 2020 - Page 22 of 393
Q 12: Do you know that the Town now
offers an online portal that provides
information on reviews in progress,
property research, building permits,
and on-line planning applications?
Yes
No
Uncertain
Q 12: (If yes) Are you aware that this
portal provides the ability to notify the
Town of a code violation?
Yes
No
Uncertain
Q 13: Have you used the services of the
Community Development Department
within the past 12 months?
Yes
No
37%
38%
55%
52%
8%
11%
32%
37%
63%
54%
5%
9%
21%
14%
79%
86%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4
Courtesy and attitude/helpfulness
2020
2018
Knowledge/ability to answer questions
2020
2018
Timeliness of response (to telephone
calls, inspections, questions/inquiries,
plan review, etc.)
2020
2018
Availability of information (e.g., public
records)
2020
2018
Building permit review and inspections
2020
2018
64%
62%
16%
25%
14%
4.4
4.4
57%
63%
24%
22%
14%
7%4.4
4.3
54%
51%
27%
32%
10%
10%4.2
4.2
48%
50%
32%
29%
16%
11%4.2
4.2
40%
48%
30%
32%
23%
7%4.1
4.0
Q 14: Please rate your satisfaction with the following aspects of the Community Development Department.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
Community Development
6 June 16, 2020 - Page 23 of 393
Q 16: Are you aware that the Town
offers residents/employees a variety of
parking passes and discount parking
programs?
Yes
No
Uncertain
Q 17: Do you own a parking pass or
value card this season?
Yes
No
Q 17: [If yes] What type of pass or value
card do you own? (Check all that apply)
Value card
Blue pass
Pink pass
Gold pass
Green pass
Red pass
79%
79%
17%
18%
3%
4%
34%
31%
66%
69%
76%
13%
20%
60%
4%
13%
2%
1%
13%
1%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4
Booth attendant courtesy 2020
2018
Ease of parking in summer 2020
2018
Parking structure cleanliness 2020
2018
Overflow Frontage Road parking
(convenience/ease of access)
2020
2018
Ease of parking in winter 2020
2018
Overflow Vail Frontage Road parking
(safety)
2020
2018
Overall parking fees/pricing structure 2020
2018
64%
59%
26%
27%11%
9%
4.4
4.5
62%
54%
22%
28%
11%
12%4.3
4.4
38%
35%
36%
38%
18%
19%4.0
4.0
27%
25%
25%
27%
25%
24%11%
13%
13%3.4
3.4
19%
20%
33%
31%
26%
26%
14%
12%10%
8%
3.4
3.4
22%
22%
27%
25%
24%
25%
13%
14%
15%
14%3.3
3.3
19%
17%
26%
22%
28%
22%
15%
21%
12%
17%3.0
3.3
Q 18: Please rate your satisfaction with public parking services in Vail.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
Parking and Bus Service (1/3)
7 June 16, 2020 - Page 24 of 393
Q 20: How frequently
have you used the
Town of Vail outlying
routes local transit
(bus) services in the
past six months?
Never
Occasionally
Frequently (more
than 60 rides)
21%
51%
28%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4 5
Dependability of bus service
2020
2018
Atmosphere/sense of safety on buses
2020
2018
Cleanliness of buses
2020
2018
Bus driver courtesy
2020
2018
Frequency of in-town shuttle
(Lionshead to Golden Peak)
2020
2018
Frequency of outlying service - Vail
neighborhoods
2020
2018
Level of crowding on buses
2020
2018
72%
71%
23%
26%4.7
4.6
68%
66%
27%
26%4.6
4.6
65%
65%
28%
28%4.6
4.6
68%
66%
24%
25%
7%
8%4.5
4.6
68%
63%
24%
27%8%4.5
4.6
58%
53%
27%
29%14%4.3
4.4
37%
36%
34%
38%
20%
17%4.0
4.0
Q 21: Please rate your satisfaction with Town of Vail bus service.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Town of Vail Community Survey | ■2020 ■2018
Parking and Bus Service (2/3)
8 June 16, 2020 - Page 25 of 393
Q 22: Would you use the
Town of Vail outlying
neighborhood bus routes
more if frequency of
service was increased?
In Summer?
Yes
No
In Winter?
Yes
No
Q 23: How frequently have
you used the ECO Transit
(regional bus) service in
the past six months?
Never
Occasionally
Frequently (More than 60 days)
Q 24: What are the primary
reasons you do not use
ECO? (Check all that apply)
I don’t need ECO transit
Usually I am combining multiple
trips/rides(kids activities, etc.)
Travel time is too long
Schedule does not meet my needs
(doesn’t go/return when I need to go)
Routes don’t go where I need to go
Takes too many transfers from Vail
transit and ECO transit
Cost is too much for the limited usage
Other
50%
50%
42%
58%
77%
22%
1%
90%
8%
8%
6%
5%
3%
1%
1%
Town of Vail Community Survey | ■2020 ■2018
Parking and Bus Service (3/3)
9 June 16, 2020 - Page 26 of 393
Q 26: In general, how
would you describe the
experience that events in
Vail create for you and
your guests?
1 - Very Negative
2
3
4
5 - Very Positive
Avg.
Q 27: With respect to the
number of events in Vail,
are there:
Too few events
About the right number
Too many events
2%
1%
4%
2%
13%
10%
31%
27%
50%
60%
4.2
4.4
8%
8%
79%
76%
13%
17%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4
Overall quality of cultural, community,
recreational, performing arts, and
business conference venue options in Vail
2020
2018
The overall quality of events in Vail
2020
2018
56%
46%
33%
37%14%
9%
4.2
4.4
50%
44%
37%
40%
10%
13%4.2
4.3
Q 28: Please rate your satisfaction with the following aspects of town-wide events.
1 - Not at all Satisfied 2 3 4 5 - Very Satisfied
Q 29: The Town of Vail invests in
various events in Vail. In general,
what is your opinion of this
economic development strategy?
I strongly support the Town’s
financial investment in events
I am somewhat in favor
I am neutral
I somewhat oppose
I strongly oppose
Q 30: Should the Town invest in
indoor facilities to support hosting
special events and community
groups?
Yes
No
Uncertain
Q 32: Have you heard about the
Town’s new Guest Experience
training initiative called PrimaVail?
Yes
No
45%52%
27%25%
19%16%
6%5%
2%2%
32%
27%
41%
25%
75%
Town of Vail Community Survey | ■2020 ■2018
Events and Guest Services
10 June 16, 2020 - Page 27 of 393
Q 34: Do you have a library
card in the Town of Vail?
Yes
No
Q 34: Do you access the
library remotely as well as
in person?
Yes
No
Q 34: Have you used the
library's website or
e-newsletter?
Yes
No
Q 35: How frequently do
you use the library? (Times
Per Month)
None
1
2
3
4
5 - 9
10+
Avg.
Q 38: Please rate your
overall satisfaction with
Vail Public Library
1 - Not at all Satisfied
2
3
4
5 - Very Satisfied
Avg.
64%
61%
36%
39%
35%
33%
65%
67%
34%
31%
66%
69%
30%
41%
31%
27%
13%
12%
7%
7%
8%
5%
8%
6%
3%
2%
2.0
1.6
0%
0%
1%
1%
2%
3%
24%
17%
73%
79%
4.7
4.7
Town of Vail Community Survey | ■2020 ■2018
Library Services
11 June 16, 2020 - Page 28 of 393
Q 40: How do you receive
information about the
Town of Vail that may be of
interest to you? (2019
Only)
Newspaper
Website (www.vailgov.com)
E-services (meeting announcements, agendas,
news releases, newsletter, etc.)
Social media (Twitter, Facebook, etc.)
Attend or watch meetings (live web streams,
Channel 5)
Television
www.ECEmergency.org (for current information
on COVID-19 in the Vail Valley)
Radio
Other
85%
63%
54%
42%
18%
16%
16%
12%
4%
Town of Vail Community Survey | ■2020 ■2018
Town of Vail Communications
12
Information from Other Sources
Information from the Town of Vail
*2020 Only
June 16, 2020 - Page 29 of 393
Percent Responding Average
0%20%40%60%80%0 1 2 3 4 5
Actions to protect and enhance Gore Creek
2020
2018
Actions to protect wildlife habitat 2020
Expand recycling and waste reduction efforts 2020
Implement renewable energy projects in town (e.g., solar buildings)2020
Defining comprehensive parking management policies (potentially
through additional parking spaces and pricing/management
strategies)
2020
2018
Housing for resident-occupied, deed-restricted households 2020
Providing an economic development focus on the events that take
place in Vail 2020
Increasing Town of Vail transit frequency and connections 2020
Implementation of the Civic Area Master Plan for public spaces
(Town Hall, Library, Dobson, etc.) in the center of Vail 2020
Increasing regional transit frequency and connections 2020
69%
64%
23%
25%4.5
4.6
64%23%4.5
50%28%17%4.2
40%30%20%3.9
30%
45%
37%
33%
23%
15%4.1
3.9
39%27%21%3.9
18%33%33%3.5
19%30%35%3.4
19%31%33%9%3.4
18%26%38%3.4
Q 42: For each action listed below, indicate the level of priority you believe is appropriate. (Use a 1 to 5 scale where
1=Not a Priority, 3=Neutral, 5=High Priority.)
1 - Not a Priority 2 3 - Neutral 4 5 - High Priority
Actions to protect wildlife habitat
Actions to protect and enhance Gore Creek
Housing for resident-occupied, deed-restricted households
Expand recycling and waste reduction efforts
Defining comprehensive parking management policies (potentially through
additional parking spaces and pricing/management
Implementation of the Civic Area Master Plan for public spaces (Town Hall,
Library, Dobson, etc.) in the center of Vail
Implement renewable energy projects in town (e.g., solar buildings)
Providing an economic development focus on the events that take place in
Vail
Increasing Town of Vail transit frequency and connections
Increasing regional transit frequency and connections
20%24%
17%25%
10%21%
12%7%
10%8%
9%3%
6%4%
5%4%
5%3%
3%
44%
41%
32%
18%
18%
12%
10%
9%
8%
4%
Q 43: What two actions are your highest priorities? (2020 Only)
Town of Vail Community Survey | ■2020 ■2018
Community Issues and Opportunities
13
First Rank
Second Rank
June 16, 2020 - Page 30 of 393
Q 45: Are you willing to
consider supporting a tax
increase of some type to
fund local efforts for
resident-occupied,
deed-restricted housing?
Yes
No
Uncertain
Q 46: (If yes) Based on
what you know now, would
you prefer a property or
sales tax as the primary
method for funding local
housing programs?
Property tax increase
Sales tax increase
Don't Know
Q 48: During the Civic Area
effort five major sites were
identified that comprise
the study area of the Plan.
Which two sites do you
believe should be the focus
of the first phase of
implementation?
Lionshead Parking and Transportation Center
Dobson Ice Arena
Town of Vail Municipal Complex (current Town
Hall)
Charter Bus Lot
Vail Public Library
37%
37%
26%
29%
50%
22%
53%
49%
42%
28%
17%
Town of Vail Community Survey | ■2020 ■2018
Financial Prioritizing
14
Questions 45, 46, & 48 include only respondents registered to vote within the Town of Vail. They are weighted to
match the US Census owner-occupied housing rate, 2014 - 2018.
June 16, 2020 - Page 31 of 393
Q 51: Do you think the Town of Vail
and the Vail Local Housing
Authority’s mission and goals to
address housing for year-round
residents is headed in the right
direction or do you feel they are off
on the wrong track?
Headed in the right
direction
Off on the wrong track
Unsure/No opinion
42%
29%
29%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3
Increase restrictions on short-term rental
units (STR) in Vail to mitigate the loss of
long-term rental home opportunities
2020
Adopt requirements for all new or
expanded residential development to
contribute fees toward the supply of
deed-restricted homes
2020
Allow developers to meet their
deed-restricted housing requirement
outside the Town boundaries
2020
Allow increases in density to facilitate the
development of accessory dwelling units
for resident-occupied housing (i.e., a small
unit together with a larger residence)
2020
47%26%12%16%3.0
46%28%19%7%3.0
42%27%13%18%2.9
36%29%11%24%2.8
Q 52: Please indicate your level of support for specific changes that might be used to increase opportunities for
housing using the scale of 1 to 4 below, where 1 is “not at all supportive” and 4 is “very supportive.”
1 - Not at all Supportive 2 3 4 - Very Supportive
Town of Vail Community Survey | ■2020 ■2018
Resident-Occupied, Deed-Restricted Housing Opportunities
15
Questions 51 & 52 include only respondents registered to vote within the Town of Vail. They are weighted to match
the US Census owner-occupied housing rate, 2014 - 2018.
June 16, 2020 - Page 32 of 393
Q 54: Should the Town
encourage/incentivize the transition
from fossil fuel use to renewable
electric use in building design, for
example, installing electric heat pump
water heaters instead of natural-gas
powered boilers?
Yes
No
Uncertain
55%
21%
24%
Percent Responding Average
0%20%40%60%80%100%0 1 2 3 4
HOA handles landscaping/HOA rules
2020
2018
Lack of knowledge of eco-friendly
practices
2020
2018
Lack of effective alternatives to
pesticides/herbicides
2020
2018
Lack of eco-friendly landscapers
2020
2018
Costs are prohibitive
2020
2018
I prefer a green turf lawn, space to play,
socialize, etc.
2020
2018
Native plants and vegetation are not
visually appealing they attract nuisance
animals, and/or obscure views
2020
2018
41%
30%
19%
18%
19%
20%15%
17%
17%3.3
3.6
21%
17%
26%
21%
27%
24%
12%
21%
14%
18%3.0
3.3
18%
14%
22%
22%
29%
24%
13%
13%
18%
27%2.8
3.1
12%20%
16%
35%
31%
21%
21%
12%
22%2.7
3.0
15%
14%
17%
13%
30%
30%
15%
19%
23%
25%2.7
2.9
19%
11%
18%
17%
21%
25%
15%
21%
27%
26%2.7
2.9
11%19%
17%
20%
20%
47%
50%8%2.0
2.1
Q 55: The Town is currently working on improving and protecting Gore Creek water quality. Please identify the
barriers that exist toward your personal use of environmentally-friendly landscaping practices on your property. Rate
the following on a scale of 1 to 5 where 1 is “strongly disagree” and 5 is “strongly agree” that these are barriers.
1 - Strongly Disagree 2 3 4 5 - Strongly Agree
Town of Vail Community Survey | ■2020 ■2018
The Environment (1/2)
16 June 16, 2020 - Page 33 of 393
Percent Responding Average
0%20%40%60%80%100%0 1 2 3
Design standards that facilitate the
creation of defensible space (such as
using deciduous trees rather than
conifers)
2020
2018
Evaluation of the defensible space around
each home by trained personnel
2020
2018
Creation of defensible space on individual
properties (where vegetation is reduced
or modified to create a buffer around the
home)
2020
2018
60%
62%
29%
25%7%3.4
3.5
63%
58%
24%
24%
9%
8%3.3
3.5
58%
57%
27%
27%
11%
8%8%3.3
3.4
Q 56: Wildfire poses a risk to our homes, environment, economy, recreation and safety. Effective wildfire mitigation
requires a multi-faceted approach. Please indicate your opinion using the scale of 1 to 4 below.
1 - Not at all Supportive 2 3 4 - Very Supportive
Household Preparedness for an Emergency
Q 57: How prepared
would you say you and
your household are in
the event of a
catastrophic emergency
event?
Extremely prepared
Somewhat prepared
Slightly prepared
Not at all prepared
10%
12%
55%
54%
27%
27%
9%
7%
Town of Vail Community Survey | ■2020 ■2018
The Environment (2/2)
17 June 16, 2020 - Page 34 of 393
Q 59: The Town is working on finding an
appropriate balance between adequate vehicle
parking and encouraging use of public transit
and other alternative transportation means.
Should Town parking rates be based on demand
(i.e., higher rates at the busiest times and lower
rates when there is little demand, similar to
hotels and airlines)?
Yes
No
Uncertain
47%
53%
33%
27%
20%
20%
Q 60: Do you have access to a
vehicle that you keep at your
residence?
Yes
No
Sometimes
Q 61: To get around Vail and
the region, what
barriers/impediments keep
you from using your car less?
(Check all that apply)
Need my car for errands
before or after work
Doesn’t fit my schedule
Distance to bus stop
Need my car during the day
for work
Change in elevation or terrain
traversed to bus stop/path
Safe walking/biking routes
Place to store my recreation
equipment
Lack of lighting for travel at
night
Lack of bike storage
Other
90%
3%
6%
41%
26%
20%
19%
15%
14%
12%
11%
9%
15%
Town of Vail Community Survey | ■2020 ■2018
Parking and Transportation
18 June 16, 2020 - Page 35 of 393
Q 63: How long have
you lived within the
Town of Vail (or
owned property if a
non‑resident)?
Less than 1 year
1-5 years
6-15 years
More than 15 years
Not applicable
Q 64: Do you own or
rent your residence?
Own
Rent
Other
Q 65: (If you own your
home) Do you rent
your home to others?
Long-term
(over 30
days)
Yes
No
Short-term
(30 days or
less)
Yes
No
Q 66: Do you reside in
a deed-restricted
home?
Yes
No
Uncertain
Q 68: If you own a
home and rent out
residence short-term,
did/do you rent it
through:
A management company
Myself/online social sources as
VRBO, Airbnb, Flipkey, etc
Both a management company and
rent it myself
Q 69: In your opinion,
to what extent is the
loss of long-term
rental housing a
problem in Vail at this
time?
Not a problem
One of the region’s lesser
problems
A moderate problem
One of the more serious problems
A critical problem in the region
3%
19%
20%
58%
1%
85%
86%
13%
13%
1%
1%
13%
87%
18%
82%
11%
80%
9%
60%
32%
9%
7%
15%
29%
29%
20%
Town of Vail Community Survey | ■2020 ■2018
Ownership and Property Rental Information
19 June 16, 2020 - Page 36 of 393
Town of Vail Community Survey | ■2020 ■2018
COVID-19 Questions
20
Are you following the Stay-at-Home
instructions communicated by state officials
(and “social distancing” requirements) and
not going out to the best of your ability?
Yes
No
Are you practicing “social distancing” as
public health officials have advised, in other
words: do you deliberately increase the
physical space between you and other people
to avoid spreading illness, and stay home as
much as you can?
2
3
4
5 - Completely
Avg.
Did you know there are immediate free
behavioral health resources available to the
Vail/Eagle County?
Yes
No
To what extent are your friends and
acquaintances currently practicing social
distancing in compliance with the public
health order in Eagle County?
All or nearly all
Most
None
Don't Know
Avg.
Which of the following best describes your
habits?
Not going out at all
Going out occasionally or frequently for recreation
while maintaining a safe distance of six feet or more
Going out to shop for necessities including groceries,
medication and liquor
Going out occasionally for critical activities only
(caring for pets, caring for a vulnerable person, etc.)
Going out to get take-out food/drinks
Other
99%
1%
0%
1%
16%
83%
4.8
45%
55%
56%
28%
1%
15%
1.4
4%
59%
73%
16%
14%
2%
June 16, 2020 - Page 37 of 393
Q 71: Which of the following
best describes your
employment status?
Work 8 months or more a year in the local
area (Vail Valley)
Not employed: retired
Currently employed outside of the local area
(work on Front Range, out of state, etc )
Work 7 or fewer months a year in the local
area (Vail Valley)
Not employed: homemaker
Not employed: unemployed and/or looking for
work
Other:
Q 72: How many jobs do you
currently hold (winter 2020)?Avg.
Q 72: What is the location of
your place of work in the Vail
Valley? (Check all that apply)
In the Town of Vail
Edwards
Avon
Beaver Creek
Eagle Vail
Eagle
Minturn
Gypsum
Other
44%
36%
25%
30%
19%
21%
4%
5%
2%
4%
1%
2%
4%
2%
1.4
1.5
80%
86%
15%
12%
12%
9%
12%
9%
9%
7%
6%
4%
6%
3%
6%
2%
9%
5%
Q 72: Which of the
following modes of
transportation do you
typically use to get to
work most frequently in
summer?
Drive alone
Bicycle
Walk
Work at home
Bus
Bike and take the bus
Drive and take the bus
Carpool/vanpool
59%
34%
23%
19%
18%
15%
11%
7%
Town of Vail Community Survey | ■2020 ■2018
Demographics (1/2)
21
(Results from survey respondent)
June 16, 2020 - Page 38 of 393
Q 72: Which of the
following modes of
transportation do you
typically use to get to
work most frequently in
winter?
Drive alone
Bus
Work at home
Drive and take the bus
Walk
Carpool/vanpool
Bicycle
Bike and take the bus
Q 73: (If Resident) Do you
own or operate a business
within the Town of Vail?
Yes
No
Q 74: Are you a registered
voter in Vail?
Yes
No
Q 75: Which of these
categories best describes
your household status?
Single, no children
Couple, no children
Household with children living at home
Empty-nester, children no longer at home
Q 76: Are you:Male
Female
Q 77: Age of respondent 18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 - 74
75 or older
Avg.
62%
33%
17%
12%
10%
9%
4%
2%
13%10%
87%
90%
58%60%
42%
40%
21%
19%
27%28%
21%
18%
31%35%
50%
54%
50%46%
1%
8%
6%
11%11%
18%
19%
23%25%
28%
25%
12%13%
58.958.4
Town of Vail Community Survey | ■2020 ■2018
Demographics (2/2)
22
(Results from second household member)
June 16, 2020 - Page 39 of 393
PRESENTATION BY
Chris Cares
RRC Associates
Vail Community
Survey 2020
www.rrcassociates.comJune 16, 2020 - Page 40 of 393
Overview of Presentation
Town of Vail | Name of Presentation | vailgov.com
Introduction to Surveys/Survey Methodology
Resident type, Registered voters, Location in town, etc.
Satisfaction Ratings of Town Departments
Evaluation of Policy Topics
Overview of Open-ended Comments Tool
LINK
Questions/Discussion of Findings
June 16, 2020 - Page 41 of 393
Community Survey Methods
Town of Vail | Community Survey 2020 | vailgov.com
2020 Survey program was designed to be directly comparable to past studies (2018,
2016, 2014, 2012, and 2010) in terms of methods of data collection and presentation
of results.
While many survey questions have remained the same, Council and staff participated
in the design of a variety of new survey questions fielded in 2020.
As in past studies, year-round residents and part-time homeowners were sent a
postcard invitation to the web survey with two passwords per card.
Residents were able to request paper surveys by phone as an alternative.
Later, an “open link” was advertised for the web survey.
After submitting survey responses, participants were asked if they wanted to be added
to the TOV email contact list. Over 500 participants provided contact information.
June 16, 2020 - Page 42 of 393
Community Survey Responses
Responses –Survey Responses by Year
2012 2014 2016 2018 2020 Survey
Version
412 487 541 562 680 Invitation
265 292 376 509 668 Open Link
677 779 917 1,071 1,348 Total
Responses
Town of Vail | Community Survey 2020 | vailgov.com
Note -responses in this PowerPoint presentation are based on the
Invite Survey unless otherwise noted. The number of responses vary
by question.
June 16, 2020 - Page 43 of 393
Location
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 44 of 393
Business Ownership & Voter Registration
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 45 of 393
Household Type
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 46 of 393
Age
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 47 of 393
Respondent Type
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 48 of 393
Right Direction / Wrong Track
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 49 of 393
Right Direction / Wrong Track by Respondent Type
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 50 of 393
Satisfaction with TOV Local Government
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 51 of 393
Methods of Receiving Information about TOV
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 52 of 393
Methods of Receiving Information about TOV
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 53 of 393
Satisfaction with the Community Development Department
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 54 of 393
Satisfaction with Public Works
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 55 of 393
Satisfaction with Fire Services
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 56 of 393
Satisfaction with Police Services
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 57 of 393
Satisfaction with Public Parking Services
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 58 of 393
Satisfaction with TOV Bus Service
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 59 of 393
Satisfaction with Vail Public Library
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 60 of 393
Experience of Events
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 61 of 393
Number of Events in Vail
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 62 of 393
Satisfaction with Aspects of Events
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 63 of 393
Prioritization of Community Issues and Opportunities
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 64 of 393
Top Two Priorities
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 65 of 393
Top Two Priorities by Resident Type
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 66 of 393
Investment in Indoor Special Event Facilities
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 67 of 393
Civic Area Master Plan 1st Phase Priorities
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 68 of 393
TOV & Vail Local Housing Authority Direction
Town of Vail | Community Survey 2020 | vailgov.com
*Includes only respondents registered to vote within the Town of Vail. They are weighted to match the US Census owner-occupied housing rate, 2014 -2018.
June 16, 2020 - Page 69 of 393
Resident-Occupied, Deed-Restricted Housing Opportunities
Town of Vail | Community Survey 2020 | vailgov.com
*Includes only respondents registered to vote within the Town of Vail. They are weighted to match the US Census owner-occupied housing rate, 2014 -2018.
June 16, 2020 - Page 70 of 393
Do You Rent Your Home to Others
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 71 of 393
Loss of Long-Term Rental Housing
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 72 of 393
Habits During COVID-19
Town of Vail | Community Survey 2020 | vailgov.com
June 16, 2020 - Page 73 of 393
Open-Ended Comments Tool
Town of Vail | Community Survey 2020 | vailgov.com
Click to View Dashboard
June 16, 2020 - Page 74 of 393
Thank you
Questions/Discussion
June 16, 2020 - Page 75 of 393
1
Prepared for:
Town of Vail
Prepared by:
RRC Associates
4770 Baseline Road, Suite 360
Boulder, CO 80303
303/449-6558
www.rrcassociates.com
2020 Town of Vail Community Survey
Open-Ended Comments and Survey Form
May 2020
June 16, 2020 - Page 76 of 393
TOWN OF VAIL COMMUNITY SURVEY—OPEN-ENDED COMMENTS 2020
- 1 -
RRC Associates
TABLE OF CONTENTS
Question Page
Q1.1) Other: [If residence is in the Town of Vail], where? 1
Q4) Would you say that things in the Town of Vail are going in the right direction, or have
they gotten off on the wrong track? In a few words, why do you feel that way?
1
Q5) Using the 1 to 5 scale below, how satisfied are you with the Town of Vail local
government in terms of providing information to citizens about what local government is
doing, including offering ample public engagement opportunities, approachability, and
being collaborative in the decision-making process? Do you have any specific comments on
your ratings?
33
Q6) Do you have any suggestions on how Public Works can improve its services? 43
Q9) Do you have any suggestions on how the Fire Department can improve its services? 54
Q11) Do you have any suggestions on how the Police Department can improve its services? 60
Q15) Do you have any suggestions on how the Community Development Department can
improve its services?
68
Q17) How can the Town improve the parking pass/value card program? 73
Q19) Other than adjusting parking fees, what could the Town of Vail do to improve your
satisfaction with parking in the Town?
77
Q22.1) On which routes would you like to see more frequent service? 90
Q22.2) Do you have other suggestions on how bus services can be improved in the Vail
area?
93
Q24) Other (specify): What are the primary reasons you do not use ECO? 98
Q25) What improvements would you suggest to ECO Transit to better meet the needs of
you and your household?
98
Q31) What kind of new or different events would you like to see Vail host? 101
Q33) Do you have any comments on PrimaVail and improving customer service in Vail? 106
Q36) What do you like best about Vail Public Library? 109
Q37) What would you like added or changed about Vail Public Library? 119
Q39) How can the library improve its services? 123
Q41) Do you have any specific comments on your ratings of information or the sources of
information you find useful?
126
Q44) For each action listed below, indicate the level of priority you believe is appropriate.
Any comments on your responses?
129
Q47) Do you have any specific comments on your responses concerning tax increases to
support local housing funding needs?
136
Q49) During the Civic Area effort five major sites were identified that comprise the study
area of the Plan. Which two sites do you believe should be the focus of the first phase of
implementation? Do you have any specific comments on your priorities?
148
Q50) The Town is in the process of planning for West Vail by creating a Master Plan. What
specific ideas would you most like to see addressed in that planning effort?
152
Q53) Do you have any suggestions or opinions (positive or negative), regarding how
additional housing for residents could be provided, that you would like to share with the
Vail Town Council and the Vail Local Housing Authority?
158
Q55) Please identify the barriers that exist toward your personal use of environmentally-
friendly landscaping practices on your property. If you rated other above, please describe:
169
June 16, 2020 - Page 77 of 393
TOWN OF VAIL COMMUNITY SURVEY—OPEN-ENDED COMMENTS 2020
- 2 -
RRC Associates
Q58) Do you have any comments or unanswered questions related to Emergency
Preparedness in Vail?
170
Q61) Other (please specify): To get around Vail and the region, what barriers/impediments
keep you from using your car less?
171
Q62) Do you have any suggestions on ways to encourage alternative transportation
opportunities (bus, bike, pedestrian use, etc ) in Vail and throughout the region?
172
Q64) Other (specify): Do you own or rent your residence? 181
Q70) Do you have any further comments on your experience with the rental housing
situation in Vail?
181
Q71) Other: Which of the following best describes your employment status? 186
Q72.1) Other: What is the location of your place of work in the Vail Valley? 186
Q78) Do you have any additional comments or suggestions? 187
Community Survey Questionnaire 2020, Versions A and B 195
June 16, 2020 - Page 78 of 393
Vail Community Survey 2020 | Open-Ended Responses
Number of Comments
Q 1.1: Other: [If residence is in the Town of Vail], where?24
Invite Sample 9
Buzzard Park 1
Cascade 2
Middle Creek Village 1
New Chamonix development 1
Ptarmigan town homes 1
Sandstone creek area 1
Spraddle Creek 1
West Vail (south of I-70)1
Open Link 15
Avon 4
Buzzard Park 2
Edwards 4
Gypsum 1
Lakecreek 1
Middle Creek 2
west vail south of i 70 1
Q 4: Would you say that things in the Town of Vail are going in the right direction, or have they gotten off on the
wrong track? In a few words, why do you feel that way?969
Invite Sample 512
- I like the underpass by Timber Ridge - I like the new Sandstone school remodel and parking structure. - appreciate the concern
for employee housing - I am very upset that TOV wants to destroy more forrest area (Booth Heights) to build employee housing.
- TOV should ask Vail Resorts to lower the cost of the ski pass so more people can visit us. The price has gotten out of hand. after
COVID-19 even less people will visit if price remains high.
1
1. the parking in lionshead is a joke. the VVMC uses it , while they are underconstruction, leaving no parking for customers
looking to spend money in lionshead. 2. the number of events in this town is outrageous; too many soccer events, concerts,
kids events ect. 3. housing housing housing & East Vail is not the answer! the majority of council people don't tarry long in East
Vail. 4. build on the hillside across from the lionshead structure.
1
addresing employee housing and standing up to or at least arguing with logic against NIMBY's 1
Affortable housing, and employee housing 1
All our interactions with TOV staff have been positive -- the town hires consistently wonderful people. We are also impressed
that the proposed development in the Booth Falls area of the bighorn sheep habitat was reconsidered. On the other hand, the
growth of short term rentals in Vail seems to us to be quite disruptive to permanent residents.
1
Always improving 1
Am not familiar with specifics of long-term planning, infrastructure issues, etc. Right Direction: Management of buses and snow
removal in East Vail. My impression is that these are EXTREMELY user-friendly and facilitate our having real estate in Vail for the
use of our families...
1
As a senior citizen and having owned my home in Vail for 28;years, I really appreciate the heated sidewalks and streets in town
so I don't worry about slip and fall...I went over to Aspen for the day At Christmas and tiptoed through ice and snow...Vail is so
much better now than Aspen!
1
As a year round resident and local employee, Vail is making it harder and harder to thrive- rent has gone up exponentially and
options for housing is scarce.1
As an East Vail property owner I have very upset about 1
As far as street plowing this past year I would say wrong direct. This year Buffehr Creek Rd has not been getting plowed/sanded
soon enough making it dangerous.1
Page 1
June 16, 2020 - Page 79 of 393
As the town allows development to proceed virtually unchecked the livability or the town is decreasing. the town's willingness
to allow Vail Resorts to sell unlimited epic passes that encourages too many people to inundate the small town. The scourge of
southern CA and front range is upon us - traffic, congestion, sky rocketing housing costs - what is it that the town envisions for
Vail? A place for the rich to play and park funds in their 3rd or 4th homes? Homes that are rarely used when housing for locals
and seasonal workers is in short supply. At some point the focus will need to shift from a real estate profit oriented model to
one that focuses on a sustainable economy not based on ever increasing home prices, zoning that promotes housing for long
term living not empty 6 bd mansions whose only purpose is investment gains. Come out to CA and see where every open space
has been transformed into subdivision housing, strip malls and concrete. An economy that depends on never ending
development is doomed to fail eventually and leave us with all the problems we left to come to Vail in the first place.
1
As weekend warriors we are not as in tune with the day-in and day-out of the running of the town. Honestly we do need to pay
more attention.1
Availability of public transportation, keeping the streets cleared after snow, maintenance and care of the parks.1
Awesome transportation system, love VRD, vibrant community, Red Sandstone Elementary is the BEST!1
Badly oversold. Let it slow down a little.1
balanced approach to actions 1
Based on what we see, we are supportive of the Town of Vail direction. That question is hard to answer though without more
context.1
Beautiful setting 1
because of booth heights 1
Because of the poor handling of Booth Heights!!1
Because the E Vail employee housing project is back at the negotiation stage because of community input. Way to listen TOV!1
Because the question is way too vague to answer in terms of right or wrong.1
Because they approved the West Vail Springfield Marriott that W. Vail community told them was too big for this 2 acre piece of
land which was the old Roost Lodge. Turns out, our residents were correct. The next project that is proposed here, needs to
return a soil sample prior to approving that supports the building size just like any town would request from a commercial
builder.
1
Before the corona virus came to town, I felt like Vail was going in the right direction with new shops and restaurants opening and
it still attracts people from all over the world.1
Booth Creek 1
Booth Falls debacle. Ever Vail is a MUCH better solution, with NO wildlife impact.1
Booth heights debacle 1
Booth Heights debacle. No proper conflicts provision. Council not providing citizens with enough info. re what is being
considered. Attitude that we are right and citizens wrong.1
Booth Heights Development Not listening to what the community wants Lack of Transparency No direct communication or
guidance with residents and businesses during Covid-19 1
Booth Heights. No conflict of interest law 1
Both hospital and city government seem ready to respond to our needs. I would like to see the number of concerts designed to
bring in day visitors reduces.1
building the hospital addition and increasing parking for the town.1
Bus service is excellent, new parking option recognizes needs of property owners 1
Bus service, big events, city council Focusing on important issues.1
Busses are great. Town is beautiful. Mountain access all year is excellent.1
Buying and preserving open space is something the Town should avoid as there is such limited space with in TOV borders. If you
need open space, look up. Employee housing is being misguided by the reason we are all here - VRI. Still lots of space in the
west half of Timber Ridge. The other driver of the TOV's decisions is the Real Estate giants that require a number of open market
units available to each project. Deed restrictions don't make them much, if any, money. I would support the RE transfer tax fund
going to build apartments.
1
Came to vail in the early 90's to live full time....had been coming to vail since the early 70's to ski....way way over built....and the
beauty is slowly leaving the quaint town 1
Clean, good services and safe 1
Community Development-completely off the rails-asking to have owners get DRB approval to touch up exterior paint, like the
world does not have real challenges. Completely clueless leadership. Housing Department-asking to raise taxes when last years
survey said that homeowners are completely against it.
1
Community gatherings 1
Competent government providing adequate services 1
Concern for the long term strategy of Vail.1
Concerned that council members vote on issues to get votes from citizens.1
Page 2
June 16, 2020 - Page 80 of 393
Conflict of interest with Town Council Members, forcing Booth Heights rezoning and then approving multi family buildings
impacting wildlife.1
Confused about the how the political processes work in Vail.1
continual upgrades and improvements to the twon and infrastructure.1
continued addition of new summer activities, especially the addition of a new hiking trail in 2019, expanded summer bus service
to East Vail, return to the prior 2 hour free parking!1
Continued attention to worker housing, preserving enviroment and parking problems 1
continuing efforts on resident housing 1
Controlled growth 1
council informed by special interests and have little experience in running anything. not receptive to input (which is
discouraged) Council and management have singular interests and do not consider the whole of Vail in decision making which is
conducted too often behind closed doors
1
Council seems to address things in a timely manner and working in residents best behalf.1
Counsel and committee members are devoted to the town.1
Don't like Burton snow board and these mass events 1
Economic stability of the town, focus on year-round business; understanding the need for more affordable housing, the ability of
the town to work with businesses and Vail Resorts 1
efforts have been made towards affordable housing, environmental protection 1
Election of new council members that I feel are better suited to make the decisions for how Vail will be more in touch with
residents and future guests needs.1
Employee housing - why isn't the rest of Timber Ridge being re-developed before Booth Heights?1
Employee housing remains a big issue that needs to be addressed soon! Living in a Deed restricted home that I own for more
than 12 years and plan on staying in as my primary resident, I would like to see an alternative to opting out of the Deed
Restriction other than buying it out at the value of my property.
1
Employee housing seems to be a bigger and bigger issue, but other than that, I think there are a lot of good things going on.1
Engaged citizens and good leadership.1
Environmental inconsideration. Big horn sheep. Fireworks. To name a few.1
Essential Services are a priority Fire , police, and public works all receive high scores from me. Governance and fiscal
responsibility receive high marks.1
Ever Vail should have been considered over Booth Falls site. Better area for housing and no wildlife impact. Should not have
raised the rate for Cross Country Skiing to $15 - it was only $10 last year - we are not all rich and can afford that rate.1
Everything looks nice and they are aware of appeal of the valley 1
Everything seems to be well cooridinated when we are there. Town is very clean. Snow removal this winter was effective, even
when we had 38' in 2 days 1
excellent arts program. Good activities for multi-generations. Could use more beneficial programs for residents to ease the
fatigue of year round tourists. Increased benefit for housing or purchasing property should be explored 1
Expansion and growth are going too fast and I hope we do not turn into a Summit County (West Denver) is what I call Summit
County. The expansion near the East Vail exit on the north side of the highway was a mistake.1
feelgreat 1
Feels well managed with the right prioriiites, balancing services with the need to keep property taxes affordable 1
focus on hospital and new town center 1
For year-round residents, full-time workers who want and enjoy working and living here, it's financially difficult to rent or even
buy a small place for two people to live. My husband and I would love to buy a place soon.1
From my personal experiences I enjoy living here. My only concern is that the development over the past 10 years has gotten
too out of hand. I can't stand in the way of progress but a Disneyland ski resort and architecture isn't for everyone.1
Geared far too much toward visitors and not supporting residents.1
Generally good. There are always a few issues that remain a concern.1
Generally good. The project at the East Vail I70 exit seems to be misguided. I don't believe it is the right location for employees
or the wildlife. The proposed parking allocation is laughable. There are better solutions.1
Generally the right direction. Not sure who runs the show, town or the 800 pound gorilla that is the major employer!1
Generally, I think Vail is a good community. The summers used to be a little less crowded. I miss that, but I understand if you
dont grow, you stagnate.1
Glad to 'no holds barred' approach to housing has been moderated!1
Page 3
June 16, 2020 - Page 81 of 393
glass is much more full then empty 1
good balance of growth and conservation. big events. Global experiance.1
Good balance of keeping businesses thriving (absent the current situation) with maintaining our natural beauty and support for
outdoors lifestyles 1
good bus system good snow removal,1
Good job 1
Good job of balancing interests and dealing with VR.1
good leadership 2
Good reserves and good attendance in town 1
Good stewards of the town. Not spending crazy money.1
Good. Handling global pandemic well.1
Gosh, before covid 19, I would say right direction but after no. This is based on taking away our bus service which is needed for
everyone that doesn't have a car and right now doesn't have money for Uber etc. also lack of communication compared to
county, Avon, telluride. Lack of help offered to the workers that just lost jobs. We have to be at around 75 percent
unemployment, nothing from council except sales tax info, what about the workers. Did not see any council action regarding the
kids being told to leave although Kerry Donovan, Jake Wolfe all stepped up to the plate. Not much done even for your seasonal
employees either. We heard from Will Cook, vail health, Breck, Frisco all took major action re shutting down towns, nothing
from town council until mayor tested positive but again nothing to let the residents know you are there to help them during this
crisis
1
Great activities and the village looks beautiful.1
Great balance between Vail as a town as Vail as a resort 1
Great town 2
Great until the novel coronavirus 1
Handling of the sheep was difficult to handle. Could we do a land swap?1
Have always thought they were on the right track until this year, when I feel it is yet to be seen if Vail Resorts has finally
overdone the Epic Pass sales and the town needs to become more involved.1
Have been upset by the pushing out of the small boutique stores with big national names coming in. Still upset about losing the
Rucksack and Moose Caboose.1
Have only lived here 6 months 1
Having a survey is a great first step to listening to your town members 1
housing, pay scales, strict dog policy need to be implemented and enforced 1
Housing. My wife and I have rented for over 10 years, we're trying to buy and hopefully use the vail indeed program. So
dependent on the success of that my answer may change. None the less housing is an issue. Both my wife and I have worked
(myself for 19 years) in Vail and have no desire to move down valley. Working in the ski industry I understand the value of
second home owners but I do believe that the fulltime year round residents that keep everything running have as much value
and should not be forced to commute from down valley.
1
Housing/support for workers in Vail seems to not be a priority and it should be 1
I am a new home owner and have only lived in the area about a year.1
I am afraid that Vail is becoming too expensive and too exclusive. We have had a home here since 1970.1
I am fairly new to the valley but enjoy the amenities, public transportation and quality of living.1
I am generally satisfied with the way things are, but I always worry that government planners are scheming to do ridiculous
things, so I'm not sure what direction we are going in from now.1
I am very pleased with Vail and all the opportunities that exist in town.1
I appreciate that the town is buying places and offering them as deed restrictions. Affordable housing is a big problem.1
I appreciate the Vail In Deed program available to locals but I still feel there are too many homes that sit unused and abused by
people who do not live here for more then half the year.1
I appreciate what the town does for the community 1
I do not believe employee housing should be developed with lower standards than the existing TOV developments standards.
COVID 19 shows how quickly the economy can change and the employee situation.1
I don't think that the mountain sheep's terrain in East Vail should be developed.1
I enjoy living here. There never seem to be problems you might have in other areas of the State or country.1
I feel all of Vail's new lodging caters to the very wealthy. The mountain is wonderful! We have been Epic pass holders since
inception, it would be greatly appreciated if some discount would be offered to regular annual Epic passholders as a sign of
thank you. Housing that is more affordable for those employed in town and by Vail Mountain is critically needed.
1
I feel as if our tax money goes right back into the town.1
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I feel as though there has been a loss of visitors to the area. Large companies have taken over most real estate and residents
have been unable to purchase within their own town because they are priced out of the market.1
I feel in the many years I have lived here affordable and employee housing has been a big issue with little progress made. In that
requard I feel it is the same, little progress. I do appreciate the environmental changes though and am happy with more
community outreach I have seen in last few years.
1
I feel like I have seen outstanding improvements since I have been living here in the Town Of Vail because I have notice how
people here have worked hard to keep people safe and they show they really love people by what they have done.1
I feel like the town is out to take advantage of property owners especially season second home owners through increased fees
and taxes.1
I feel like the town provides support to the community as well as good communication.1
I feel that every space is being taken up by condos, and there doesn't seem to be enough affordable employee housing
anywhere in the valley.1
I feel that the TOV is getting buried by Vail Resorts. Coronavirus impact aside - the weekend traffic is unacceptable. The stress on
the Frontage roads both east and west from parked cars during the winter is unacceptable. We are choking on our own success.
Vail Resorts needs to find a way to LIMIT the number of daily visitors. External forces like AirBnB are also deteriorating our
neighborhoods. In the Booth Creek Townhomes, where I own, there is huge, disruptive turnover of out of town visitors. Instead
of providing work force, long-term rentals, out of town owners are letting short term rentals drive the lack of affordable housing
in our area. It was unacceptable for Vail Resorts to even CONSIDER developing Booth Heights. I hope that it is now off the
table, but stricter controls on short term rentals is a better solution than MORE development. TOV has to stand up to Vail
Resorts. The crowds are deteriorating the quality of life for locals and the quality of the experience for tourists. There has to be a
limit!
1
I feel that TOV has spent too much time focusing on increasing hotel space and building bigger and taller and less time on
preserving the community and beautiful natural places in Vail.1
I feel the Town have made everybody feel safe during these rough time, by keeping everybody inform of what is going on out
there. I do have to mention that one of my biggest concern is Employee Housing. As part of the hard working class, I struggle
sometimes with finding an affordable and safe place to live with my 5 year old son.
1
I feel the town is doing a great job. But I feel more could be done for local workers and less for Peter noble 1
I feel the Town of Vail is doing a great job! I tell that to our Mayor David Chapin all the time! Thank you for your hard work,
Town of Vail!1
I feel the Town of Vail really looks forward to the future and takes the necessary step to move in the direction of future needs. I
particularly ike their emphasis on green technology and the guest experience.1
I feel Vail town is trying to do all it is in its hands to ensure a pleasing lifestyle. the job VRD does to put forth activities for all ages
is amazing! Vail resort does to help a lot with maintaining a pristine Vail Village and Lionshead. It does still seem, however, like
the part-time resident millionaires are holding back on allowing for more affordable year-round resident properties availability
which is a problem, not everyone wants to have to drive an hour to come and work in Vail town.
1
I feel very comfortable with where the town is headed.1
I get a feeling that environmental responsibility is getting more consideration. You still have a long was to go towards where I
want you to be, carbon negative.1
I hate to see Vail/Vail Resorts continuing to build out our dwindling open space while not adding more desperately needed
parking. Trying to force people to park up at Redstone when they may want to ski on the east side of Vail Mountain leaves
people with a bad perception of Vail in general.
1
I have been coming to Vail since the very first year so I have witnessed the many many changes. I realize that change is
inevitable and growth is desirable, but I feel that Vail may be losing its unique character and charm. More high rise hotels, more
tourism and transient elements, less of a local community feeling to the town.
1
I have been upset about the Booth Heights project. It should not happen. We need to save the sheep and we need employee
housing but not at Booth Height location.1
I have enjoyed Vail for over 30 years. Its the consistency I like, so it its constant over 30 years of change it must be going in the
right direction for me.1
I have not actively been following the decisions made by the Town of Vail. I take the bus often and am grateful for the reliability
and convenience of our public transportation. I worry about Vail Resorts' impact on town and the surrounding communities, but
I am not sure what can be done.
1
I have not seen or experienced a better run municipal system. Sure there are problems, but they are recognized, considered, and
at least appear to be addressed.1
I have seen too much growth and not enough long term considerations on how to sustain the rapid development. I have also
seen some very well thought out decisions such as finding an alternative location for Booth Heights.1
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i hear all the time from businesss the it cost so much to do business in the Vail area. My Judgement is everything cost to much
here now that it was just a couple of years ago. Taxes is the biggest issue.1
I just read in the Vail Daily the Town Council is providing $500,000 to Middle Creek Apartments. I believe this is a subsidy to the
owners of the apartments. As an apartment complex owner myself, I think it is our responsibility to work with our tenants
(deferring rent, reducing rent, other ways) rather than look to our town government to subsidizes us.
1
I like our mayor 1
I like seeing improvements in the infrastructure.1
I like the improvement projects such as a new or 2 ice rinks or convention center. This would help diversify the types of events
we bring. At the same time we don't need an event here every week. I definitely don't think employee housing 'at any cost' ie
without wildlife studies and community input is wise or sustainable. For example tourists seeing bighorn sheep on their vacation
may be a highlight and adds to the quality of their trip to a mountain town. Putting cheap employee housing in that location that
doesn't have enough parking, is far away from services such as groceries, and without an impact study if the buses and cars is a
rushed idea that only benefits the developer...and certainly kills the bighorn sheep.
1
I like the new town council and the stand they are taking on the Booth Falls Developmenet!1
I like the seasonal proactive approach. Examples: flowers in springs, lights during Xmas.1
I like to recognize the effort in people's actions and although there's a lot we can fix in town, they're certainly trying their best.1
I live just up the road off the east vail exit on the north side and I do not want to loose the big horn sheep with the approval of
construction of housing 1
I love all the activities and festivals, but the longer we have a place in the valley the less I like to be in town during those times.
They feel too crowded. And on the other hand they are part of what I love about Vail!1
I love everything that is in vail. would love to make it a full time residence but will need to retire first 1
I love how the town supports the local business and communities. I love all the family activities!1
I love living here. The pace of life is perfect.1
I love so much about Vail. I love the skiing/ hiking, restaurants, concerts, activities. I know Vail needs the economic growth to
have those amenities, but it is becoming more international (Spanish speaking) and our Denver friends are choosing more
reasonable places to ski/stay, other than Vail.
1
I love the berm that they've been building along Bald Mountain Road. I also like the discounted parking during the winter.
There have been more 'events' throughout Vail which I really like. My only request would be that they be advertised a bit more
in the Vail Community newsletters.
1
I love the town of Vail. The only regret that I have is that the mom and pop shops are almost all gone due to high rents. And
that there is no longer a grocery store in the Village. Lionshead doesn't count although it's a great market.1
I love Vail, Vail loves me.1
I miss how affordable Vail used to be. Sales taxes are too high when you go out or purchase items. Everyone is moving down
valley because it's more affordable. Free events are now charging so locals don't even attend the events much.1
I moved back only 6 months ago.1
I moved to Vail in 1978 and it has grown so fast in both tourists and locals. I feel that the town is doing as well as can be
expected considering our rapid popularity.Parking,housing and employee retention are difficult issues to address.1
I notice that Vail continues to invest to care for the community 1
I see good things when I am up there 1
i see vail becoming 'too big for it's britches'1
I should be better informed.1
I sit as a trustee at the Betty Ford Alpine Garden's and have direct contact with at least two members of the town council and
keep aware of the activity's and plans.1
I think both the town and mountain are attracting the wrong clients to further the development of our town.1
I think certain things are good but other no. Booth Falls was a big item on our list as we do not feel housing should be built
there. There other more suitable locations. People need to stop being money hungry and think what is best for all concerned
not just their investment.
1
I think he town is working to address issues important to the community eg workforce housing 1
I think if the town wants to progress, not only do we need a positive relationship with vail resorts but with the school district as
well.1
I think in general the town is well managed though I would like to see greater environmental awareness, marijuana sales
liberalized with advertising prohibited and less reliance on sales tax revenue.1
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I think one of the harder aspects of living here is that there is no room for middle to lower class. Opportunity isn't really there,
pay isn't there. This town is made for the billionaire class and jobs in the community tend to only cater to how we can take care
of them.
1
I think that the town 1
I think that the Town of Vail should have taken more responsibility regarding managing the coronavirus outbreak in our county.
I believe that precautions, such closing the mountain, were not taken soon enough. I recently learned that there were numerous
cases of cv from Australian and Italian visitors. If Vail Resorts had closed the mountain after Vail's first case that tested positive,
as Pitkin county did in the beginning of March, Eagle county may have avoided this exposure. I believe that the Town of Vail
should have asked Vail Resorts to close the mountain and hotels the first week of March. The only explanation is that they did
not want to lose money--and now our town is plagued with coronavirus and our economy will be affected for months and
perhaps years to come.
1
I think the focus has been on growing the town which has it moving away from the great place that it is. Bigger is not always
better. I am hoping that the new council members will work to get it back on the right track. I have been pleased to hear that the
East Vail Housing project is being revisited by the new council.
1
I think the last election suggested that housing is no longer a priority. When in fact the vast majority of people opposed to
worker housing are nothing more than NIMBY's. They didn't care about mansions being built in that same area. They didn't care
about the Sheep when they built their homes. Hypocrites
1
I think the town is well governed 1
I think the Town of Vail decision to build employee housing in east vail on the exact location where a heard of Bighorn Sheep
spend much of their time in the winter sets a very bad example. I also think the town has done many things well. Particularly
the bus service.
1
I think town council and staff make thoughtful decisions.1
I think Vail continues to do a great job with community service and infrastructure, though lack of parking and affordable housing
continue to be issues 1
I think Vail needs to find a way to engage a younger population but at current prices, it is impossible. We need to make it more
accessible for mid-price businesses to open (i.e. Two Arrows, Lady Jones, etc.).1
I think we do need to address housing, but to what extent does government pay for that housing. I think a better solution is to
limit short terming. There are many tourist destinations that are facing this issue. Sausalito, CA came up with a great solution and
are seeing a return of community. Leaving this up to home owners and associations will only increase short term rentals and
force more workers out of the area.
1
I think we need to be paying our employees more to keep up with the super high housing costs. Rental prices are through the
roof and normal people who live and work here have to have 2 jobs or more just to keep their heads above water.1
I trust the people on the Town Council, Especially Kim Langmaid, Jen Mason, Kevin Foley and Brian Stockmar and I hope they will
be able to continue to work for the environment in Vail. I hope the there will be solution to move the employee housing from
East Vail and the sheep.
1
I was impressed that Kim Langmaid was able to get a second look pushed through for the East Vail employee housing. Obviously
public sentiment is completely against it and if the project proceeded even after this second look it would really show that the
town does not listen to its constituents.
1
I was really dismayed to hear that council had voted to approved the employee housing development in East Vail. Of course I
support affordable housing for employees but that is going to cause a real bottleneck in that location. Plus - Vail keeps
promoting itself as so environmentally conscious - that's a joke given the displacement of the big horn sheep. There had to be
other locations down valley that woud have made much more sense.
1
I would like to see more 'user friendly' establishments in town such as a bookstore, small grocery store, shops where things don't
cost as much as in Palm Beach, a better mix of retail.1
I'd say that outside of a few nonsensical rules and regulations, the town is on a good path. It has the unique situation of having
to navigate and please both the tourists that make our town so much money and the locals who wish to keep it small, and I think
they're doing a good job of that.
1
if recent development continues, i'm afraid west vail will be too crowded, too much traffic, too much noise, too much light(at
night).1
i'm a new part time resident so I don't have that much to offer. But so far what I'm finding when I'm exploring is great! buses and
library and play grounds -- yay.1
i'm ambivilent about the population high density increases proposed for local employees eg. East Vail/Edwards. Wolcott should
be the area pursued, with a more organized mass transit system.1
I'm happy with the service level. I do think that second homeowners should be allowed to vote on local issues by mail in ballot
so that we are not disenfranchised.1
I'm impressed with the off-season and summer events programming. They've filled a nice gap and added to the sense of
community while also creating a nice environment for guests and other visitors.1
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I'm new as a resident, haven't been here long enough 1
I'm not sure what the direction is, let alone if it is right or wrong.1
Improvements are always being made 1
Improvements are always nice!1
In the recent past, I thought that the town government was careful about its decision-making, fact based, careful about town
economics, focusing on appropriate major issues (like employee housing). I hope that approach continues.1
Indeed program 1
informative mailings 1
Infrastructure upgrades New housing in West Vail 1
Interest is in development rather than quality of life. More is not better. It is already hard enough to get to Vail and plans for
improvement seem decades away.1
Investment in infrastructure, relationship between town and vail resorts, events which serve locals, part time locals and tourists 1
It appears, without any confirmation, that the Booth Heights Sheep Kill was cancelled... But zero follow up, so I am left to guess.1
It is expanding without controls 1
It is getting to busy 1
It is such a economic diaster we are going through it is hard to know what direction we are going.1
It looks better, and there is more to do.1
It seems like the powers that be have realized we can't have vail without workers and workers need somewhere to live...1
It seems that the town keeps hitting up the residents for tax revenue. After a while a few hundred dollars more each year adds
up.1
It seems the stated objectives of the town,which include protecting wildlife and the enviroment, have given way to development
and congestion.1
It was going great until the C-19 outbreak.1
It was shameful that the town council approved the large construction project next to the sheep herd area in east Vail. Too
much development in the wrong areas. Plus how do large buildings get approved on small lots as on Davos Trail St.? Two recent
ones do not fit with the low key homes on this street and others? Town is losing character to wealthy developers and home
owners. Plus the local owners were never notified of these developments!
1
Its a bit of both, the town is still focused around a great ski resort, however I fell both villages have lost their authentic character
and now feel very corporate. Everything feels very fabricated and entirely focused on wealthy tourists, with little space for
everyday locals to make a mark and develop the character of the town.
1
It's a great idea to make the town to be luxurious to attract wealthy tourists; however, it must be very difficult for average
people to live in town. I love being in the mountains to enjoy the nature. I can enjoy luxurious services in Denver.1
It's a great place to be! Love the skiing and village.1
it's difficult to say where the town is going at this time. Can say that the town needs to focus on supporting it's temporary
residents more and actually make affordable housing affordable. The fight about the sheep and employee housing is ridiculous.
Do an EIR with a biology study.
1
Just feel the town says they are trying to help the people that live here, but in reality all they care about is the money coming in
from high end visitors from around the world. I understand space is limited, but there has to be ways to find contractors who can
help build quality affordable housing. If this is not fixed, and fixed soon, there will no one here to provide serice for the high end
visitors.
1
Keepin our head above water..1
Keeping the area looking GREAT !1
Leadership is addressing the economic vitality, housing needs and parking requirements. Transportation needs more work.1
Leadership tries to balance the needs of the community with variables, goals of residents, etc. Too much rhetoric about being
'green' and 'global warming'. This just makes people feel good, socially sounds good, seriously, Vail heats the streets during the
winter and then says they are concerned about global warming. Hypocritical. Don't try to say one thing and do the opposite. It
falls more along the lines of 'wealth-guilt charity', people who have succeeded, feel guilty because they may have more than
others, so they give 'a mite' of their money to make them feel better about themselves.
1
Let the community vote on having dispensaries in Vail rather than sending this issue to the Town Council. Rob Katz should lose
his lease with Vail Mountain because of the neglect in understaffing that lead to another lift death. Call attention to this!1
Life feels good in Vail.1
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Like the community and all it offers to it's residents.1
Like the measure taken for stream side preservation! Now we need to keep and provide wildlife corridors to the stream.1
Locals are always stepped over for the tourists. Airbnb has crushed the housing market, and sent rents through the roof. Without
a viable work force, this town will crumble.1
Long term reinvestment in community infrastructure is positive. Antagonist relationship with Vail Resorts doesn't help even
though they are a pain. Build affordable housing 1
Lost the way with the Booth Heights development.1
Lots of new businesses and improvements.1
Lots of thing going on. Issues with Vail Resorts..1
Love my home. Love Vail. I've been in lock down for. Over a week at home because of the Coronavirus. Where is our local
leadership? What are our leaders doing to advise us? Nothing!1
Love the free bus system, love the events 1
Love the improvements in parks and other public recreational spots like Ford park, Golf course, softball fields, bike path.1
Might be getting a bit to corporate. I would like to see the growth slow down 1
money is being spent in the wrong places - ie large amounts on events that don't need our help (spring back and snow days
specifically)1
Money talks, sheep stumble. The environment is second to Big Money, ie, the Merchants and their representatives on the Vail
Town Council.1
More needs to be done about overdevelopment. Too much emphasis on economic development. Growth growth growth. We
need to slow growth.1
More noise mitigation is needed. The Eastbound I70 Project should have been the impetus to replace the sound mitigation
berms along I70 that are old and outdated. The Short Term Rental application and tax payment process is too complicated, and
the registration fee should be a monthly not yearly charge.
1
Mostly in the right direction, however, Lionshead was allowed to become too overdeveloped.1
Mostly old and new Vail residents don't have much to complain about.1
Mostly right direction. My only concern is in my opinion the height of the buildings in town are too tall and the set backs for
homes and developments is also to small. Should be 20 feet rather than 10 1
Moving in the right direction! Love the new hospital!1
Must try harder to consider ideas from the residents 1
My dad is the director of IT and he is the absolute best!!!1
natural environment disappearing--bighorn sheep, bears, #birds etc...1
Need more, realistic, resident housing.1
Need to focus on the everyday employee that makes the town run. Too much power is with those that are living in the past and
believe things need to return to the 'glory days'. Instead we need to focus on the future and housing for the front line workers.
Stop focusing on housing for 'mid level' managers.
1
Need to look at affordable housing further west; Avon, Edwards and Eagle. NOT right in the town of Vail, it doesn't make sense -
it's too costly. Then amp up transportation from the west to Vail for workers.1
New to the homeowner party, but feel voices are heard and problems at least recognized 1
New town council seem to be quite an improvement 1
New Town Manager is providing excellent direction and leadership.1
New younger, environmentally conscious town council 1
Nice improvements to town and good public transportation 1
No disruption in service. Prior to Covid19.1
No more development - we need the wildlife 1
no more development by VR in areas we don't need and are harmful to wildlife. we already have too many people living in our
small valley 1
Not a real good question. We (all of us) are a pretty good group of people. Most of staff is great, but there are few (CEOs
mostly) who I wish would move to Avon. Council gets most things right, but they really booted the plastic bag ban (ALL bags are
bad, not just the ones from City Market and Safeway) and sometimes let their own emotions cloud this issue (Booth Falls Heights
and STR's)(both of these are good for Vail).
1
Not able to really go to town meetings, and I don't really know much from reading the paper 1
Not happy with the 4 people who voted against the decision to review the Booth Falls decision. I think everyone in our HOA was
also against Booth Falls being developed.1
Not paying attention to the needs of the locals who help to make Vail the resort it is. There needs to be better pay for employees
so they can live cost effectively. Town council needs to be more intune with the needs of those who live/work in the Valley.1
Not preserving open space, public benefits - private development scale not appropriate for character of the Village. Town
planning office is not independent, too tied in with developers 1
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Not sure because I think alot of things will change after the COVID 1
not sure TOV consistently behaves in fiscally responsible manner year over year to ensure tax revenue and budget are aligned to
allow sufficient reserves, especially in an economic downturn scenario as were now experiencing.1
Not very friendly to non-resident owners, a little 'holy-er than thou' attitude. For example parking pass requires I visit in person,
M-F...but I work full time in Denver.1
Obsessed with 'employee housing' at any cost and continuing to bring in special events that draw masses of people which
overruns our infrastructure 1
One of Vails biggest issues is having affordable housing for the people working and living here full time. The Booth Heights
housing development is a step in the right direction but with that said, there is still much work to be done.1
Other than issues surrounding Booth Heights, decisions mostly seem to be focused on real-world problems and needs, and
solutions are reasonable based on circumstances 1
Overall doing a good job. Housing obviously a big issue and making sure it is a collaborative effort is key.1
Overall, I have confidence in the town's direction.1
Overall, the public areas are being well maintained. Some of the restrictions are a bit onerous, but I feel that they are well
meaning. Perhaps there is a bit too much emphasis being placed on supporting summertime events that only attract daytime
visitors.
1
Overbuilding by Vail Resorts, which will continue at a very high level.1
Over-run with events of lower quality. Farmers market out of control. Too many dogs at public events. Dogs in general are not
monitored, in town or in the local back country. Many unleashed threatening encounters.1
Oversold. Not fun to be smashed together.1
parking an issue, housing costs for workers is so high, getting and keeping people to work in vail is an issue, more crowded, we
keep on building multi family units 1
Parking and housing. Rent in increasing at an alarming rate to the point that we may be forced out of Vail after living here for 8+
years.1
Parking is out of control. East Vail Development should not have been approved Code Enforcement doesn't enforce anything
related to Peter Knobel. Was actually told that by a Code Enforcement Officer.1
Parking structures and enlarged lots should receive a higher priority. Additional bus stops on the frontage road was a move in
the right direction. The major holidays such as the 4th of July should have increased bus schedules, especially because so many
families with young children take bike rides along the sides of the roads. If there were more frequent bus schedules, fewer
people would need to drive.
1
Part time residence provide a big financial support to the Vail community and have little or no say in any decisions.1
People were much friendlier when we purchased our first home in 2000. I think some of the rental laws have caused a larger
chasm within the community.1
Pleased to see the Vail Council reevaluated its position on the proposed development of the parcel of land just north of the East
Vail / I-70 interchange.1
Positive improvements in the village 1
pretty good job of keeping up with the growth. Don't like all the new tall buildings blocking peoples view of the ski area 1
Prevailing sentiment on short term rentals as a negative creates bias against homeowners instead of focusing on solutions to
whatever issues arise.1
Prior to covid19 we seemed to be booming and attempting to build a community that could live and thrive in Vail.1
priority on environment and wildlife, focus on responsible growth and sustainability 1
Proactive forward looking town council 1
Proactive steps toward managing growth. Hiring new town manager seems to have been successful. The Mayor , Town
Manager, and Town Council have been great in communicating with the town about the issues affecting the community.1
Progress has been positive in promoting and supporting year round 'local' residents. I was born and raised here and have been
able to see positive changes year to year.1
Property Values are not sustainable. Too crowded during holidays.1
Property values continue to rise and amenities continue to increase 1
Public services are good to excellent 1
public transportation if excellent 1
Public transportation is great, mountain is well maintained, lots of great options for food and shopping as well as activities 1
Quality of life and quality of skiing has continued to decrease due to too many people are trying to use limited resources. Adding
more density to the core around the municipal building is poorly planned.1
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Reading through the Partnerships/Collaboration/Engagement year in review booklet.1
Real affordable housing is needed, owning and renting 1
Reasonable growth and services all seem inline with this. We appreciate the local bus system, and easy access to Denver this
way also.1
Recent updates in housing and recreation facilities throughout the valley 1
Reconsidering the Booth Falls project 1
Regarding the housing in East Vail where the Bighorn Sheep live, I hate that the former city council approved the building. I
think a mountain town, especially one like ours that has enough money, should not extinguish the very wildlife that epitomizes
our valley.
1
Remains to be seen -- I am hopeful that things will improve with the new counsel majority and a promising Town Manager 1
Residential expansion in the area requires growth in amenities and services.1
Residents opinions give way to 'staff recomendations'1
Restaurants have gotten much more expensive and there is a greater feeling that there is no room for anyone who can't afford
them 1
right direction but I think moving forward with the whole project for lionshead parking structure and library area. that needs to
be done very carefully as it can be a huge success or a total bust.1
Roads are well maintained (resurfaced, plowed, repaired, etc.). Everything works.1
Safe, pleasant, with many amenities 1
Seem to be too favorable to Vail Resorts and has lost track of what makes Vail special. In particular in regard to Booth Heights
putting VR and developer interests ahead of the local citizens feedback and the environment 1
Seems like things are good in Vail. Town is clean and amenities are very good. Still a very significant destination mountain town 1
Seems to be a well managed town.1
seems to cater to the super-rich 1
Seems very engaged and tackling the major issues 1
Services are good. Facilities in generally good shape. Bus service very good.1
Services provided as expected and in an optimal manner 1
Services seem to be improving......transportation specifically 1
Several of the events that are being planned are attracting the wrong kind of people to our valley. They come in with an attitude
that they are above the law and they don't appreciate Vail for all of the right reasons. The Town of Vail will have to decide if they
want this to again be a first class resort that is safe for families and other vacationers or if they are after the money. I am
hopeful that we will keep pot shops off of Bridge Street as well as other streets in our town.
1
Short term rentals restrictions are too tight. Employee housing is overshadowing other priorities in the town. Better
transportation options are a better direction.1
Simply put, the good people who live here, and the sense of community the abounds.1
Since covid19 I believe the town is doing the right thing. Although I believe the town should have forced VAil Resorsts to cease
operations earlier. We are left picking up the pieces. I hope when operations return the town will look at Vail Resorts hiring
practices and stop or at least limit the use of visa holders to fill positions.
1
Slow, steady improvements without excessive development/expansion. Concerns about freeway expansion effects on East Vail.1
Slowing down hotel construction but too many allowable air B&B's.1
So much is invested into tourist not enough into the people that actually work and live here 1
Some Council members and people serving on Town boards or commissions place growth over quality. They put financial gain
above the environment and maintaining a quality lifestyle. Overcrowding has damaged the Vail experience both on the
mountain and in town. Further, too many Council and board or commission members have severe conflicts of interest when
decisions about Vail's future are being considered. The Town needs to immediately revise conflict of interest guidelines for all
boards, councils, and commissions.
1
some things are okay, some not. need for employee housing is great but not at expense of wildlife (sheep in east vail).1
Some Town council members focus on their own needs not the long-term benefit of the town 1
special events are overall positive but when is enough enough? The impact has damaged the unique character to some extend.
Is the goal to lose all small town uniqueness?1
Speed monitor in West Vail, trying to slow people down Fence in East Vail for the sheep Good signage around town 1
Speeds on roads is too fast. I-70 is too loud, and city and police don't to anything to slow down traffic in neighborhoods to the
15mph and never give tickets to loud trucks (airbrakes) and motorcycles in summer. Speed limit signage is not sufficient and I-70
signage is even worse! Town is allowing expansion of I-70 without comment or meetings with residents.
1
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Sprawl (spelling?) Used to be the Town of Vail, now it is the City of Vail 1
Starting to feel 'community'1
Still a great seasonal location.1
Striving to improve in a thoughtful fashion, balancing multiple interests.1
Successfully managing our rapid growth 1
Supplying housing for workers is important and the East Vail housing is in the right direction 1
sustainability efforts, hospital improvements, town bus system, well managed events, library 1
That is a vague question, much too broad.1
That question is too vague :)1
The basic services, police, fire department, buses, etc..perform well.1
The bus system is great and the town does a lot of great events that bring people together. It seems like we are cared about!1
The change of the members of the Town Council makes a difference 1
The community is working on the issues that need to be addressed.1
The continuous improvements are nice that helps keep values high and people interested to come. But I think Vail has done a
good job so that growth isn't too crazy. I like the variety of things that are put on year-round, the car show, rodeos, etc.1
The Council and Staff do a good job of REALLY listening to community concerns and suggestions.1
The council is not paying sufficient attention to finances and is considering spending money on so many big ticket items with
little understanding of preserving reserves for a major crisis (like the corona virus we are entangled in today)1
The development project at the entrance to east vail is very unfortunate.1
The divisive nature of recent events and the widening cultural gap between the 'have MORES' and 'haves' is sad and counter
productive.1
The erosion of a true sense of place, ie; the loss of clean air, clean water, respect for wildlife habitat, the replacement of lived in
homes with unoccupied residences and short term rentals. The mindless quest for more business opportunities, more events,
more concerts, without addressing the housing and infrastructure needs these businesses will require. Not recognizing that our
place has is at it's carrying capacity. I fear more growth will degrade our lived experience, and the experience of our guests as
this place becomes the place our guests are escaping from. And VR is complicit. This corporation will take until this place we call
home becomes the hollow shell of a bedroom 'community'.
1
The hiring of a new, competent town manager is a step in the right direction.1
The hospital taking over the town, and helicopter pad next to densely populated areas at elevation. I hope we don't have an
aviation accident which is inevitable.1
The infrastructure is constantly changing for the better. New restaurants are popping up.1
The investment the town made in Red sandstone parking structure makes it seem like providing service to cars and single
occupancy trips is the priority.1
The marijuana issue in the parking garage. When I drive yes to the mountain to go skiing the odor from marijuana smoking in
the garage is intolerable. There's absolutely no enforcement of the smoking ordinance, no signs telling violators the garage is
monitored etc. no visible police on high usage days.
1
the new council is more mindful of what the residents want especially in East Vail 1
The newly elected town council I believe has the towns best interest in mind.1
The once charming scale of Vail Village has been lost. Height limits have diminished it. And while there is still a place or two for
basic goods between the Village and Lionshead, that's it.1
the people of Vail have vision and we have all been blessed to be here 1
The recent election rewarded those candidates who 'listened' to the majority of residents and also want to preserve our natural
resources and environment.1
The relentless addition of large condominium complexes is changing the feeling of the town from a village to an anonymous
tourist attraction without any specific character.The traffic infrastructure is not set up for the onslaught of cars. The ski area was
not extended for more than ten years, however the number of visitors has increased very much. Please compare figures from 15
years ago to today and it will be evident that Vail reached its capacity.
1
The rush to employee housing is hurting our town. The same with the never ending push for wedding/ convention venues like
the one that degraded our golf clubhouse and course.1
the sheep won in the last election.1
The town continues to invest in itself and shows improvement from year to year addressing and solving problems 1
The Town Council seems on track but the Community Development Department does not seem aligned.1
The town government is doing just fine 1
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The town has an sustainability department that activly works on mitigation and releasing educational materials to the town!1
The town is constantly evolving and does a great job of communicating. They give residents every opportunity to get involved if
the choose to do so.1
The town is focused on key stakeholders: residents, business owners, business employees, and visitors 1
The town is nice and very friendly always inovative 1
The town is planning to be stable and for sustainable growth.1
The town is properly managed and commonly asks for input from its residents.1
The town is well maintained and always proactively looking to improve 1
The Town is working hard in trying to improve parking situation and the housing problem.1
The Town of Vail is heavily invested in the Town of Vail.1
The town of Vail sweats very pretty problems and has disrespectful code enforcement (Megan murretta) harrasing law abiding
residents, meanwhile the town of Vail does not plow roads that are not bus routes.1
The town seems to focus principally for tourists. There is no real place in town where locals can comfortably go for a coffee or to
just be with other residents.1
The Town seems to support local restaurants, shops & employees, which is important to us.1
The town seems vibrant and now that many of the remodels are done. It is quite pleasant to visit and ski.1
The town wants to kill sheep.1
The trend toward over development 1
The underpass that was added between West Vail and Vail Village was a great add. I have heard that there is a plan to charge
for parking during the summer and I think that is a bad idea.1
The Vail Indeed program is a step in the right direction but needs to be more widely publicized. I am not is support of booth
heights. Develop West Vail Mall and the Roost Lodge land. That would also drive revenue at West Vail Mall businesses.1
The Vail town council is not responsive to the town residents i.e. Booth Heights. The town residents overwhelmingly care about
the environment and the Vail town council only cares about corporations like Vail resorts, the real estate industry, and
construction corporations. The Vail town council also spends far too much money and time on affordable housing. Nothing
about Vail is or ever will be affordable. Stop wasting my tax money and your time on affordable housing. The environment and
quality of life in Vail are far more important! The environment and quality of life are intimately connected in so far the
destruction of our environment worsens the quality of life for all in Vail. People come to Vail for the recreation opportunities and
if we destroy our environment people will stay away.
1
The way the virus has been handled hasn't been the best, however, things are usually pretty good 1
There are good things and bad things going on. Overall, probably more good than bad.1
There are pros and cons, as with anything. I appreciate the Indeed housing system - I think having even more affordable options
in Vail for the workforce would be helpful. Even if the homes are not under the Indeed program, it would still be helpful to have
more affordable housing available. I do feel that the Town has tried to appeal more so to families, etc. than to enhancing
concerts and nightlife. I wish that we would get better bands for events that are created to drive business, etc.
1
There are too many events which draw too many people. I skied during the Burton snowboard event and it was very dangerous
- so many irresponsible skiers and boarders going extremely fast with absolutely no regard for anyone around them, including
small children. On the same weekend, I observed 3 different groups smoking marijuana on the edges of various ski runs. I know
this was most likely a very busy day for everyone who works on the mountain - but I did not see any 'yellow jackets' all day until I
headed down to Golden Peak at the end of the day. Parking on the south frontage road is dangerous for pedestrians. The ski
crowds on Saturdays makes for an 'unfun', stressful day. I love Vail, the natural beauty, fresh air, restaurants, hiking, bike trails,
Ford Amphitheater etc.
1
There is a program for affordable housing.1
There is a sense that some members of the town boards don't have the best interest of the residents at heart.1
There is no feeling of community in Vail. It has solely a resort/vacation feel to it. The opportunities for a community feel, mostly
based in West Vail are being allowed to languish and go unused or not used to their full potential.1
There is not enough emphasis on the natural environment. Lately, the emphasis has been more amusement park-like activities.
This is not Disneyland, it is so much more.1
There seems to be a focus on 'tourist experience' over building a local community. Residential and commercial development is
growing but the infrastructure (sidewalks, safe biking lanes) do not seem to be of high priority for the TOV 1
There was great progress under the previous council. I'm worried about where we're going under the new council. The NIMBYs
bamboozled the election.1
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They are making to many policies and taking the rights away from the owners. Also, the is conflict of interest when policies are
put in place. You want input from citizens but usually the decision has been made. It is like the boxes are just being checked.1
They are starting to listen to the community and are protecting the bighorn sheep. Not just giving Vail Resorts what they want.1
They are Working on employee housing. Every new business should have to have employee housing.1
They consider the housing situation for workers and look for housing opportunities.1
They don't use appropriate financing tools Planning for future is poor 1
they have a chance to get on the right track if the new west vail master plan addresses outdated and outmoded design review
codes and employee housing directions. west vail north looks like an old outdated 70's 80's ski village because of onerous old
DRB and PEC codes and bureaucrats. You need to allow new modern eco friendly and low maintenance exterior building finishes
and allow to rebuild currently in place structures at the current in place density, not the current outmoded codes.
1
They have changed their views on the bighorn sheep and that area is not suitable to hpusing.1
They Have out priced lower income travelers So the tourism is a much older crowd. Not very welcoming. Also makes it difficult
for locals who are lower income to enjoy the town.1
They have their eyes on everything!1
They need to work with Vail Resorts to maintain housing for seasonal employees. And restrict all the new short term rentals.1
Things seem to be rolling along and except for the East Vail housing debaucle, that is good.1
Things seem to work.1
Think Vail is well run and managed.1
Those making decisions aren't representing the common masses. I.e. east vail housing expansion 1
Thoughtful city planning 1
Thoughtful management and overseeing by Vail resorts 1
to many people, to many cars, buildings getting larger everytime a new developer comes and buys a new property.1
Too expensive, though I do enjoy the great round events 1
Too focused on getting more people in town with year round event all the time, so now the town feels way too crowded more
often than not. Lift tickets are so expensive that a lot of families we know in CO or out of state are looking elsewhere to ski now.
Rent has obviously gotten too expensive for smaller shops to make it, which has led to a lack of diverse shopping in town. -
Forces people to shop in Breckenridge, Frisco, Avon, or Edwards. Lack of quaint community feel that it used to have.
1
Too hard to figure out with the current virus situation 1
too liberal and politically correct.1
Too many bureaucratic regulations. Too many people at TOV 1
Too many events 1
Too many mega big buildings being built in the village 1
Too much building without apparent restrictions on size.1
too much development 1
too much development without concern for the community that is here.1
Too much emphasis on housing at the expense of other needs. Booth Heights project. Doing very little to curb short term
rentals.1
Too much emphasis on really unimportant topics like 'climate change' and 'affordable housing,' which honestly, little Town of
Vail can't do anything about. So instead we get a bunch of time wasting talking about these things.1
Too much focus on employee housing. Losing focus on the constituents they serve (i.e. the people that live here now).1
Too much focus on environmental issues and chasing the latest environmental fad without having a grounding in fact. Housing is
important but has become too dominant at the expense of other priorities.1
Too much new building. Too crowded.1
Too much new construction,Booth Heights project very bad,too much concern to the tourists,not enough for the fulltime stable
population.1
TOV for the most part are on right track The Bighorn sheep area for employee housing is wrong We don't have alot of open
space left, we need to keep what we have 1
TOV government is doing programs/projects which should be done by the private sector.1
TOV is always looking good, clean and with a welcoming character to all.1
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TOV is willing to sacrifice its mission statement and values to support growth we don't need: we need employee housing, but it
always comes with more luxury condo growth. The infrastructure cannot handle this. Examples: Mountain View Residences
Phase 2 is way over-developed and sports luxury condos along with a comparatively small number of EHU's; Booth Heights;
now-defunct Marriott Residence Inn. Newest insult is continued demands by a luxury lodge developer to take over covenanted
open space; Town Council should put a swift end to this. The Civic Area Master Plan is trying to remove every bit of green open
space in Lionshead; the misguided effort to move Town Hall into the middle of the tourist district is a travesty. Why would a
tourist visit Town Hall when we have information centers ... especially if the Police Department Lost and Found is no longer in it?
The restructuring of Town Meetings to limit public input limits the public process. The Ford Park Master Plan deliberately set
aside the nature center area as 'natural space' yet the Town recently modified the budget to include about half a million dollars
to design a new nature center, a project that will totally destroy that area. In short, we're trying to become a small city with
architecture to match and kill all the open space. Lionshead's avant garde Val d'Isere architecture never took off; why do we
think we need to build modernistic 'icons'?
1
TOV listened to the community and put the Booth Heights project on hold and is looking for a different location. Please save the
sheep and the pristine location.1
TOV needs to focus exclusively on public sector essentials and leave the rest to the private sector.1
TOV spends too much money on frivolous things. Example, the artwork and sidewalk reconstruction next to new parking garage.
Don't get me started on employee housing. More on that to follow.1
Town cares for the businesses in town and not the residents 1
Town council has been addressing the root of all the issues that the town currently faces, the housing issue. We need to solve
this problem if Vail is to succeed in the future.1
Town council seems to listen to residents more than previous council 1
Town council seems very responsive and resident oriented 1
Town has improved year after year since I've lived here 1
Town is always walkable, streets are always drivable, and there are great events, including free town bbqs.1
Town is concerned about the environment, businesses, and affordable housing, which are all important 1
Town is evolving into becoming solely a commercial and second home center for the wealthy. Full time residents are being
forced to live down valley 1
Town is gorgeous, updating is great. However feel it is pricing out colorado residents.1
Town is progressing well 1
Town is progressive in its environmental protection program and in its efforts to attract more visitors year round. Problem is, its
municipal boards and thinking are overly white, with almost no representation from the minorities. This is very backward!!!1
Town is well run. Facilities are well maintained. Activities are a special treat (Sunday Open Market and Octoberfest).1
Town of Vail has exceptionally well-maintained streets, parks, trails, and other common facilities, great public transport, and
excellent public health and safety services.1
Town of Vail is ignoring animal studies, resident's voices when it comes to wanting to build employee housing on the frontage
road in East Vail.1
Town of Vail should insist that Vail Resorts pay for more of the town's costs 1
Town politicians are not in tune with full-time residents' priorities. Residents DO NOT support the Town's housing initiatives and
want more immediate focus on parking solutions.1
Town seems to be in great shape 1
Transportation is good. the town looks great. using sales tax to pay for transportation.1
Transportation is great. Activities and concerts also good.1
Trends in Housing, Workforce, etc.1
trying to meet the various challenges of today including climate change, housing, health care 1
Trying to put too many people up here by offering $ to Deed their homes to renters. Turning neighborhoods into loud, cluttered
rentals with people partying every day.1
Unchecked growth. Too many big events drawing too many people. Losing some small time charm.1
unclear as to how to respond to the question, a bit to vague 1
Unfortunately, with the CoronaVirus COVID-19 - I'm not sure the hospitality industry can recover. The landlords of properties
that have over exceeded their rents for years are now understanding that they have been overcharging us for years. The cost of
living is not what the landlords have been considering when up-charging for rentals. We are moving out of Vail in June due to the
economic conditions of the Valley and the high cost of living.
1
until this pandemic, vail was prospering - - real estate up, slopes packed and so business was doing well 1
updates to buildings and environmental standards are awesome to see 1
Upgrading old buildings, building the under 70 turnaround 1
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Vail continues to be a first-class resort were we are excited to visit.1
Vail Council has not resolved conflict of interest ethics.1
Vail does a good job of meeting the needs of residents as well as guests. This can be challenging because the needs may be in
conflict at times.1
Vail has an excellent vision for the future, is very community oriented and has done an incredible job to keep the TOV looking
good.1
Vail has become a major party scene with drugs, alcohol etc...1
Vail has become very expensive and I would like to see some control in this area. My kids would not be able to keep, maintain
and go to Vail like I did.1
Vail has gotten too busy and crowded and is overrun in both winter and summer resulting in a lesser experience. What used to
be relaxing in summer and shoulder seasons is now crazy. Yes, growth is good, but in the past 2 years it is coming at the expense
of the quality of life. Please stop with the large one-day concerts that just attract day-trippers.
1
Vail has made a great commitment to reducing its environmental impact. The town also does well with events and activities for
people of all ages and incomes. That said, I am concerned about potential redevelopment around Dobson and the library. I
worry that this project, if and wehn it occurs, will be high-impact to local residents and detrimental to the character of the town.
1
Vail is a dynamic town that generally does a good job of balancing the needs of its residents with those of visitors.1
Vail is a great place to live year round and the town is trying to keep up with services needed.1
Vail is a very progressive town and has a great town council and mayor.1
Vail is at a critical point where you live by the tourist but you will die by the lack of service. A person making their living in the
service industry simply can't live a meaningful way of life in the Valley. The two issues will collide in a big way and we all will
suffer.
1
Vail is concerned a bout recycling and the future of our community as far as restrictions and growth are concerned.1
Vail is loosing the small town relaxed feel. The continued push for high end hotels and shops has pushed out any real mountain
culture. There is a clear push in town to enable the consumer culture and help people 'conquer the mountains'.1
VAIL made the terrible decision to approv Booth Heights and it only was approved because conflicted persons were allowed to
vote. VAIL needs a strong conflict of interest law 1
Vail prospers 1
Vail seems very conscientious about doing the right thing. I love the innovation I see there 1
Vail's reputation 1
very happy in Vail 1
Very overpriced and not getting better 1
volunteers should get free parking.1
Way too progressive/liberal 1
We always enjoy being in Vail - it's clean, busy, and friendly.1
We always enjoy our time n Vail and are proud to be homeowners. However, we do hear rumblings from friends that are full
time residents that there just isn't enough affordable housing for employees who work within the town.1
We are acting with more awareness 1
We are going thru a hard time. I wish we could do things to make getting outside, while keeping distance between us could be
done... like maybe plowing the Gore Creek Trail. It would make is safer and easier to walk.1
We don't receive much information.1
We feel comfortable and safe in Vail. Great restaurants, transportation and services.1
We had a perfect opportunity to offer housing to employees who could live in our town. Which brings me to my point 'wrong
track' - the leaders in our town have let themselves be bullied by an outspoken few. Harken back to the convention center or
even developing the 'roost site' - we continue to waste time & money on research and plans -it's ridiculous & I am a bit
embarrassed for the town council and other leaders.
1
We have always always had an employee housing issue and will always have. We can not totally solve that problem. I and my
taxes are not responsible for this problem Open space in the valley is as important as housing.1
We have owned for under a year so unable to give an opinion thus far 1
We love living here, and have built a life here. We love our jobs, the community, the outdoors. But we are going to have to move
eventually. We would like to buy a home but literally can only afford a 2 bedroom apartment or townhome - not suitable for a
growing family. Even with deed restricted housing, it's luck of the draw and limited, and restricted. There is no room for the
middle class/upper middle class here.
1
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We love the options of concerts, dance, arts, outdoor activities, beauty in the landscaping and lighting, ease of parking, great bus
system, heated walking areas in town.1
We need more affordable housing in the town of Vail. We need to stop the NIMBY attitude in east Vail.1
We need more ice time at Dobson and a community pool. Also the town shouldn't be providing housing, Vail Resorts should
figure it out. And the new building by RSES is so ugly is diminishes the town.1
We need to be more environmentally friendly 1
We need to preserve our natural areas 1
we should back off financing of special events that are a boon to restaurants and bars and do not benefit anyone else. they
create crowds, stress infrastructure and reduce the quality of life for those that live here as well as those that would visit for
some of the more enduring qualities of the area. we should focus on programs that support the community EVERY DAY, and
stop financing and otherwise supporting the 'spikes' in occupancy.
1
Well, I am not sure what the right or wrong direction is. I have lived here five years. My only wish is for housing for the working
class in Vail. Housing seems to be rising each year, and pushing out the people who keep the business running for the tourist.1
Which direction is the town going?1
While getting better, lack of avenues for community voices is apparent in town business. The Booth Heights proposal showed
lack of concern for pedestrian and motor vehicle safety which should be the number one purpose of town council but wasn't
really discussed.
1
While some areas government appear very good, i.e., street maintenance, the library, friendliness and responsiveness of first-
line employees, other areas seem askew, such as availability of employee housing and parking.1
Winter and summer activities are plentiful. Business seem to be doing well.1
with the exception of the Booth Heights project.1
With the whole COVID situation, I think the town was proactive in helping the businesses. Not as much for individuals right away
but understood the economic impact this was going to have. We will see how they perform after this crisis simmers down.
When we are back to high rents, high leases, trying to make Vail fun again not just a place where rich people can invest and
leave the rest of us without places to live, businesses, bars, and restaurants that are fun and affordable. What the town is going
to do when we won't have enough employees- that will be a huge test!
1
Wonderful and responsive community 1
Working on affordable housing options; lots of job opportunities; solid free transportation 1
Working to economic development and affordability in housing for residents is a good course of action.1
Working to improve housing and parking 1
Would like to see some changes.1
year round activities 1
you are on top of current issues 1
You listen 1
Open Link 457
.1
1. Building process, too complex and costly, impossible for young families to expand their property or anyone to do alterations.
2. Senior's are the forgotten class in Vail.1
A bit delayed, but now on track. I wish we had closed hospitality elements earlier (hotels, restaurants, bars) as it spread it much
faster. I wish we had a way to enforce 6' because there are many not following the mandate, but don't want to put police in
harm's way.
1
Absolutely no positive reaction to reduce workforce to mitigate potential mass exposure. All other Public works department in
Eagle county went to on call and skeleton crews except Vail with absolutely no emergencies to require a full staff.1
Addressing crucial issues, like housing, traffic and parking.1
affordable housing is still a serious issue that isn't being addressed in a timely fashion. Majority of businesses were understaffed
all season as workers had no place to live 1
Ahead of the game 1
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All Eagle County is a touristic place. They are developing several places and growing up on business. However, they forgot
about housing and parking too. Those are the most things to find here without forgetting the PRICE Of Living!! That's mean less
housing, more expensive. I used to work on the old Cascade, now Grand Hayat and living on Gypsum because it is very expensive
to live on Vail, Avon, or Edwards. $1200.00 for a single department if you find it. Moreover, it is hard to find a spot to park for
resident of the valley due to all number of tourist even worst on peak winter season. Have to move to a worst job with a worst
hourly rate closer to my place because it is not affordable to pay housing any more. Every year, everything is getting so
expensive; rent, gas, insurance, bills, etc but the salary rate is the same. Even if our jobs increase 35 cents every year!!!! That's
very offensive!!
1
All good 1
All my answers (and life in general) will now be shaped by the global pandemic. I feel the towns response has been great and the
bold moves that we're made has literally saved lives. The communication has been great as well which is no easy
accomplishment since we are all building the plane as we fly.
1
Although I do not own/live in Vail proper, it is still the town that runs what happens in the Vail Valley. I feel the TOV
staff/council all truly care about ALL of us and are doing their best.1
Although TOV consistantly prioritizes affordable housing in this messaging and communications - the actual inventory of
affordable housing does not seem to be increasing. The opposition to the Booth Falls housing project seems contradictory to the
stated goals of increasing affordable housing capacity. There also does not seem to be any demonstrable effort to incentivize
home owners to convert STRs to LTR's. It's a rough time to run a survey in light of COVID 19 which I think TOV has done a very
good job in handling, but it's hard to evaluate performance in 'the time before' while the future is so uncertain.
1
Always present always available 1
As a business owner I was preparing in February, NO ONE came to back me up as I wrangled with young uncaring staff who
literally called me an alarmist. You guys did nothing at all .1
As a small business owner, this Town become more and more expensive that is hurting our retail business.1
As hard as it was for VR to close, it was the right decision 1
As part time resident and one who rents out our apartment to visitors, Vail has done an excellent job making itself a 3 season
family friendly resort town.1
Bathrooms were inexcusably disgusting this past winter!! You need to provide parking options for locals who live & work hard
year round at making this a great destination resort & inform them better of those options.1
Because I had experience the Vail health service before and they have the best crew ever, they are awesome my daughter was
born in Vail and I'm so grateful for every person that works there 1
Because it seems like people have not been taking COVID-19 seriously; i.e. parties on the mountain, meeting up to go skiing, etc.1
Because of good leadership within the council and town departments 1
Because of the huge, tall buildings. They stick out like a SORE THUMB.1
Because of the lack of care regarding the Whole community- such as the Booth Creek project- and more-1
because we have limited the spread of the corona virus 1
Because you always keep transparency on the ways you do all the operations for the town and community.1
Beeing updated on current situation 1
Before the virus there was public transit. One thing that could maybe be better is recycling.1
Being proactive 1
Bending to the will of Vail Resorts and approving housing in the East Vail bighorn sheep habitat 1
Bigger everything is not better. Some of the specialness of Vail is getting lost.1
Bigger is no longer better. With all the high speed lifts and ability to get mega people up the mountain every thing is skied out by
10:30 in the morning. no place to park, unbelievable traffic coming and going. Run out of room so now we use wildlife area for
more housing. People every where even on some of my little hide away hikes. May be time to find a new place that is what
brought to Vail in the first place. The outdoor life.
1
Booth falls and lack of respect for wildlife, need more restrictions on buying propertie only for air bnbs, lack of employee housing
outside of VR, lack of family units for VR employees, lack of affordable housing for the people who work here!1
Booth Falls employee housing decisions were not considerate of the residents wishes and concerns. It's all about the money.
Also the decision to close the mountain seemed to be made 2 weeks too late and now we've had high infection numbers and
deaths because of unlimited travel to and from.
1
Booth Heights was a big concern for me, and the fact the council is looking for a new solution is very encouraging. I also feel
the TOV are doing so much to communicate with the citizens. And the fact you want feedback on how you are doing in order to
respond and improve is AWESOME.
1
Bottom line, I think Vail is a great community to live in for family and people in general. I do feel TOV needs to do whatever it
take to help all business through these trying time with the Covid19 virus.1
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But! We need to prioritize the interests of people who live here year-round in order to make Vail a sustainable town, not just a
tourist destination. We need to trust that what makes Vail awesome for residents will be valued by visitors.1
Cancelling the TOV meeting at Dobson Arena Situations like that that help get ahead of our Corona situation 1
Cant shut everything down. Need to start reopening ASAP. I get flattening the curve which we have done. That doesn't end
this. It will be around until we achieve herd immunity or have a vaccine which could be years out. We need to get the low risk
population back out playing and working asap. The sooner that happens the sooner we get to herd immunity and less time we
need to shelter our high risk and elderly population. Vail is an absolute ghost town right now. The sooner we get some
movement the better. We might still have a chance to save some of our economny.
1
Carona virus. Have you done an environmental assessment of hot-spots and how to possibly sterilize or mitigate issues?1
Chamonix Vail housing, hopefully plans for additional employee housing, the town picnics, the social dinner - all these things
combine to show you care about locals and not just tourists and special events 1
Chamonix was not affordable housing. Something needs to be done to help keep families that are not doctors and lawyers in
Vail.1
City has seemed to be responsible in trying to have affordable worker housing, sustainable operations, recycling and
environmentally friendly policies.1
Clean, love the bus. I think major holidays present a parking problem.1
Closed quickly. Just wish hourly workers were being cared for better. TOV is caring - Vail Resorts not so much. Wish we could
get VR to be better employers and contribute to the community more (i.e. parking, etc.)1
Closing as many places as possible and telling people to stay home keeps many people from getting sicki.1
Closing recreational and other town facilities and limiting restaurants to take-out only are painful but necessary steps.1
Cognizant of the issues impacting locals and businesses and working to improve things.1
Community involvement There is more room for different viewpoints to work together 1
Community Programs and infrastructure improvements (for the most part) have been positive.1
Concerning building codes it is antiquated. Requirements as far as design and materials should be updated. Zoning codes should
be revised as well.1
Continue to add public services.1
Continued efforts to add housing, commitment to improve Gore Creek and bighorn sheep habitat. The response to health and
economic situation has been appropriate 1
Continued expansion, good city council, better attempts to bring in summer visitors than in the past.1
covid 19 1
COVID-19 response is going to destroy this town, there will not be anything left soon to go back to.1
Decisions like the Booth Heights development are indicative of a Council gone awry! Whatever was in their heads to make such
a decision is beyond me. If they think reducing the density was a 'solution' I'm sorry, they were just bull-headed! Frankly, I think
there should have been a petition to remove them from office!!!!!
1
definitely we are in the 21st century 1
Depends on who you are - Fallridge is fully staffed during this Virus and no one is wearing masks. All other hotels are shut down
and their staff is not working! Why is Fallridge so different!1
Didnt approve new vail employee hosuing. Nimby does not support the future.1
Do not attend town meetings. Only get info from newspaper 1
Do not make top of Vail mountain a tacky playground with anymore roller coasters and rides.1
Do not treat the employee's equally across the organization. Don't pay employees's a livable wage for the valley. Don't pay
overtime for overtime hours worked. Make some take time off for overtime worked while other departments get as much
overtime as they want.
1
doing the right things to maintain our excellence 1
Engaged with community and environment.1
Enjoy the participation/feedback/communication of town leaders appreciate the forward thinking process 1
Environmental decision making is being made that protects resources, restricts access to more fragile areas, and trends toward
considering creative out of the box solutions rather than antiquated decision making.1
even though I lost my job for the time being with the mountain closing I feel it was for the best. Shutting down everything that
brings tourism into the valley for the time being and having people head back to their place of residence. I believe we are still on
the rise of infections but I feel It could've been a lot worse with everything staying open. I don't think a lot of people in the valley
do you understand the social distancing and staying at home to help the greater good of the people.
1
Ever ending allegiance to Vail Resorts. Total regard for needs of long time locals. This is no longer a community it is a Greedy
Corporate Compound 1
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Everything needed to be closed Entire Eagle county should be on a lock-in except for groceries and medical care. Nothing else. If
this continues especially with the young people not getting what needs to be done we will not have lost part of our winter but
we will loose the summer. Can we afford that. Let's get serious.
1
Everything seems good.1
Everything seems to be taken serious ing during this tough time and people are following the changing guidelines continuously. I
feel the hospital and police department have stepped up and doing their best in the worse possible situation hand.1
except for parking it is a great place for visitors 1
except for the bighorn sheep issue in East Vail. I do not feel that has been handled well. However the COVID-19 has been
handled well 1
fast response and updates 1
Feels like the County should be shutting down for 2-3 weeks.1
Feels like there needs to be more employee housing for vail mountain employees. And normal people that work in Eagle County.
It doesn't feel like the same community that I moved into 13 years ago, because no one can afford to live here.1
First I will say I have been kicked out of the survey by making a mistake and you have go back in and start from the beginning
Horrid type of form.1
Focus on housing should be on VRBO; we got behind this and it has changed the fabric of our neighborhoods. Solving housing is
not higher/more density - losing critical open space, removing preschools (that is creating different problems). It is a narrow
valley, if you keep going higher - more ice/less light/more shade. You have to address VRBO. Also, housing isn't the only issue -
don't lose sight of everything else.
1
FRUSTRATED, DISSAPOINTED...... TOV did nothing and continue to do nothing! No information has been shared, no voice has
been heard. Upon the first confirmed case in the Vail Village, the Village/solaris/lionshead should have been shut down/locked
down. It is the town's fault it spread so quick. Bartenders, retail workers were all confirmed and yet places stayed open. Places
with less confirmed cases have done more! Telluride's response was spot on, lock er down! Vail's response: Greed: sales
tax...parking...sounds like trump...economy before our safety
1
Further prioritization of environmental sustainability 1
Future vision by town leaders.1
Generally a great response by the town and proactive with sales tax suspension and relief fund. I would request that instead of
asking for donations from the community for feeding first responders they town use this as an additional opportunity to
stimulate local businesses and buy means from community restaurants from the local businesses- this supports our first
responders as well as supports your businesses that need cash infusions. Your community is largely tapped out in cash at the
moment from the large lack of employment.
1
Generally I think heading in Right direction but next couple years will truly tell how well we do 1
Generally moving right direction. We have challenges but the town is working to solve them in the right manner 1
Given our somewhat unique landscape and our reliance on tourism, i believe we have done the best we can so far. Obviously
more can and should be done.1
Given the current state of the world fighting covid 19, I feel that Vail has done what they can to flatten the curve. The economic
shortcomings we can deal with later. The health and wellbeing of our citizens comes first.1
Glad we are in lockdown but think its ridiculous we cant all be tested like aspen and telluride, etc 1
good intentions. open minded 1
Good job with police, fire and transportation. Seems we are spending toooooo much money underwriting housing. It seems like
every employee must be getting a benefit. Maybe Vail Resorts and other employers should pay a living wage?1
Good leadership particularly in the Town staff. Good fiscal policies particularly seen in these tough times. Economic efforts will
be vital in months ahead. Disappointed in Booth Heights process and hope it is moved or dismissed. Housing overall is a
challenge and TOV and House Dept may not have made best decisions w options.
1
Good leadership.1
Good management 1
Government does not belong in the housing business! Let private money take care of this...if employees need beds the
employer should provide that as an option. I think that VR has too much influence over the town's direction. Feel that people
with even perceived conflicts should be asked to recuse themselves from town business. Very disappointed in the greater
community for pushing people out of town to spread the virus around the world.
1
Great job Very appreciative 1
Great local leadership and response minimizing spread of CV19. Great to continue maintaining Nordic Trails 1
Great municipal services, good events in town, good communication to residents.1
Great town, activities, skiing and other recreation.1
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Great vacation spot1 But after living here for 7 years, unaffordable for the average person. Housing is too limited and expensive.
How can businesses expect to hire employees if they can not afford to live here?1
Ha, I mean not in your control but the town is like a scene from walking dead, not the right direction, hope it changes soon!1
Hard to know what direction the Town is heading at this point - the COVID-19 crisis has really thrown everything into a constant
state of flux and unknown.1
Hard to say exactly because of the virus. Having the tourists gone has definitely helped!1
Hard to say what the outcome of all of this will be. Hard for a town to react to a worldwide pandemic and hit the bulls eye. This
is going to take a lot acting to societies reactions to how their lives have been affected. There is NO overnight answer and to
believe one is out there is foolish.
1
Hard to tell just yet. Waiting to see what happens to the state and country and what Vail Resorts plans to do.1
Have not lost sight of the customer 'tourist' and that development or more importantly redevelopment is the future.1
Having among the highest per capita numbers of infected patients how can any hotel be open??1
Helpfull messaging at this critical time.1
helping merchants from get go 1
helping with rent was amazing. hopefully we see airbnb unit sell and monthly rent drop to affordable rates 1
Hope new cases of COVID decrease w Vail lockdown.1
Housing has become the primary reason this council seems to exist. Housing over all...Housing at the expense of children,
housing at the expense of wildlife, housing housing housing. Millions of dollars given to residents to deed restrict their homes
does not generate new housing, just more paperwork for a housing department that is full of 'untouchables'. Housing is
extremely important to this valley, but let's face it, it isn't the only issue. Housing wouldn't be as challenging if we focused on
reducing the cost of living and paying fair wages.
1
Housing shortage within Vail for locals and seasonal workers. Vail Resorts is not running the ski mountain in a world class way 1
How the fuck am I supposed to work here where the nearest place I can afford is almost an hour away?????? Your deed
restricted housing is still almost a half million dollars! I hope the corona virus tanks everything.1
I am a 4 year resident and this is the first time I have been invited to comment or participate in the community directions, focus
or similar effort.1
I am a teacher at RSES and feel the town has been supportive of the school.1
I am disappointed that a few vocal people effect the lives of others. Private property owners should be treated the same and
allowed to follow adopted Town Codes to build an appropriate structure, Booth Heights. Am concerned planning staff is
recommending approval of Christiana house, former Kendall home rezoning. People are worried about the sheep yet good with
density in downtown Vail?
1
I am glad to see some changes due to the virus outbreak, but feel that we should follow along with shelter in place orders and be
more strict to encourage social distancing (post office, grocery story, walking trails, etc)1
I am glad you guys have responded so quickly, and despite the lost revenue from the resorts closing early you guys have delayed
tax deadlines and have allocated funds to deal with this crisis. I love I can still walk around my neighborhood and essential
services are still available. I wish the community meeting was able to have a more positive tone, but you knew it was necessary
to focus on the crisis at hand. And clearly something is working correctly because in Eagle County, we have the third most cases
which you would suspect it would be more because this was most likely where community spread began to occur. Thank you for
your hard work!
1
I am glade to see a lot of the public areas closed to help encourage people to practice social distancing. I feel some of the
communication is so repetitive with small changes, it's hard to keep track of how things are progressing.1
I am impressed by our mayor and his leadership.1
I am mostly happy with how the town functions.1
I am not a business owner nor am I employed by Vail Resorts so I don't k ow the unique problems of working in Vail.1
I am optimistic about the new Town Council. I am extremely concerned about the Booth Falls development. I hope it will
happen some where else. Having the Big Horn Sheep in our area is such a gift.1
I appreciate how the town has worked in collaboration with Eagle County to determine what actions need to be taken. As a 'hot
spot' for Colorado I believe the proper steps were taken including no gatherings of over 50 people, which at the time was leading
the nation with size and timing
1
I appreciate the workforce housing initiative.1
I believe the library and ice rink are wonderful landmarks both physically and visually, and should always remain as is.1
I believe the way that the employee housing conversation went was very poorly managed by the town.1
I believe we should implement the same Home Orders as Denver and Aspen. Only by working together as a state will we get
through this situation. All counties should follow state direction.1
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I do Appreciate the improvement you made in clearing snow on Bellflower drive during the winter and also hauling it away since
we never get any sun, and it doesnot melt. However if the timing of the services could be done before our street is reduced to a
one lane street because of the accumulated snow bank, that would be even better and safer.
1
I do feel like all hotels should be shut down. Some are still open.1
I do feel there should be deeded employee housing. Employee housing seems to go from low rent employee housing then it
later becomes very expensive non employee housing.1
I do not follow the Vail Community as much as I did years ago when I lived in East Vail.1
I don't keep up with this information on a daily basis 1
I don't like forced Employee housing in East Vail. There are other options that have not been explored.1
I dont see anything that would show it going in the wrong direction 1
I don't think the Council is listening carefully enough to the people.1
I don't think there is an option at the moment, but my hope is that Eagle county will not get more drastic in shutting down.1
I feel as though the town of vail has just not taken care of the people who help run the community. It's only about money per
usual. Not stepping up in a time of need.1
I feel informed via Vail Daily and think the steps taken by the ski area asa well as you direction to the bars and restaurants while
painful are necessary.1
I feel like the Town of Vail is working hard to keep us well informed.1
I feel that closing businesses and the mountain were the responsible action. I think you should also ban all back country activity
since people can't do it on there own.1
I feel that the civic engagement project had an agenda from its inception and all the public comments did little to change that
preconceived agenda. Yes, Dobson needs to be replaced/enlarged/expanded to offer access to even more sports (i.e. more ice,
indoor tennis, indoor pickleball). We are a recreational sports resort, after all. we cannot compete with other resorts (i.e.
Steamboat which does offer indoor tennis, etc) NO, the town does not need a convention center/meeting rooms. We have
hotels with meeting rooms and ball rooms. The town should not be competing with our hotels for this business AND in a world
of Covid-19, maybe it is time to put our energies into strengthening our existing businesses rather than continue with this civic
center plan.
1
I feel that the gov in many instances has gotten away from the people.....too big and involved in too many things 1
I feel the precautions of closing locations was wise.1
I feel the town is lacking engagement from younger generations in terms of business investments, housing opportunities, and
public image. There are large scale efforts made to gain exposure to these crowds (SnowDaze, Burton US Open, Spring Back to
Vail, Hot Summer Nights, Whistle Pig Series of Concerts) but the town / communities are setup in a way to be a significant
deterrent for young people to move here to setup a life or start a business.
1
I feel the Town is staying ahead of the curve as the Pandemic runs its course. I'm proud to say I work for the municipality.1
I feel Vail went too big and commercial... I personally do not like the feel of the bigger is better feel that Vail chose to go w/their
buildings and shops. I moved here in late 90s and stayed because of the small town feel and look... which is almost gone now.1
I feel we should not be building on bighorn sheep habitat. Enough is enough.1
I feel we went to the right direction for people who is able to speak english, I have seen the spanish speaker community doesn't
know how contagious COVID 19 can be and I have heard 'will be only a flu'1
I have been a resident since 2007 and I feel that the town is becoming over developed.1
I have been in the area for two months now and the aggressiveness of handling this COVID 19 situation has been excellent. The
people of surrounding towns have been cautious and respectful for other people's safety. These things start with the city
leading by example.
1
I have left Vail and returned to CT in mid March.1
I have lived here for many years and everything seems to be just fine. Except for the coronavirus we are all healthy 1
I haven't been to Vail since the Fall of 2020 1
I haven't lived here long enough to really feel like I deeply understand some of the issues in our community like our neighbors do
(who have lived here for 20+ years). However, it would be nice if we had safer sidewalks and regular bus transportation (the
varied schedules throughout the year is confusing...) Also, the police out here are aggressive, over eager to write tickets for the
most minute issues, and have an over the top ego as a public entity. Why are they so hard on locals but seasonal/part time
residents can get away with being total jerks?
1
I know there is a lot of political and social pressure to buy into the pandemic but is it really any worse than the seasonal flu or
other sicknesses that have come to our area? Why buy in ?1
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I like our engagement and feel we do much more right than wrong.1
I like that the town takes care of its own mostly, however I feel the housing problems up here are still a massive source of
inequality and strife between the locals here. Please address with some more affordable housing for middling income and low
income households.
1
I like the redevelopment plan for the area between Lionshead and Vail. I think all the concerts and events provide energy to the
town. I wish there were some alternative options to jazz etc. that were more geared to the 40-60 age group.1
I listened to the Mayor's podcast this morning. It seems like the Town is on top of things and ready to jump start our economy,
when permitted.1
I live her 6-8 months of the year and while I think Vail got some negative press for the aggressive action taken early on, I feel
very safe and privileged to be a part of this community who put people above profit from the beginning.1
I live in Eagle not Vail no clue what you are doing 1
I live in Edwards but my Friend Charlie works in the Public Works division so I'm sure they're doing a good job 1
I love the discussion of making things improve for entertainment. I believe that adding on to Dobson Arena or re-doing the
arena will add users and increase event growth for the community and guests of the Vail area.1
I love this small mountain community. Great people and the TOV seems to really care about its residents from discounted
parking, to taking care of and donating to the Rses school, to the care and attention to details like the Xmas lights/flowers and
the overall cleanliness of the Town.
1
I run a ski and bike store and feel they town makes you jump through a new hoop every other week with regulations yet we see
a neighboring store allowed to do something we were told we cannot do, no base guideline.1
I say I don't know, because my employment time in Vail was brief and I don't have a good gauge for how things were before.1
I say the right direction, but I am very concerned this new group of council members who were elected in Nov. may not consider
the workers of this town of any value.1
I see the town addressing employee housing/affordable housing, environmental sustainability, public health, wildfire and wildlife
concerns as well as economic viability.1
I think it is tough to say what the right or wrong tracks look like at the moment but I think the Town has done as good a job as
should be expected in navigating the current circumstances.1
I think once Vail Resorts closed the Mt. our medical community is able to focus all needed energy on taking care of COVID
patients.1
I think somethings are definitely going in the right direction and others are not.1
I think that the council is careful about the impact of development on the community and understands the concerns of the locals
when considering major projects. I like how maintaining the beauty of the town with landscaping and DRB input is important.1
I think that we hit the peak, but we need to maintain the social distancing as much as possible to control this.1
I think the COVID response is good. I think that the town of Vail needs to fight harder for affordable / employee housing. Seems
like a minority of residents are holding everyone else hostage of that issue.1
i think the golden goose is slowly being chocked to death ! We used to be #1 or #2 in ski magazines surveys, not anymore!1
I think the Town has done a great job with the hiring of Scott Robson the new town manager. We have a lot of issues to address
but the Mayor, Town Council and Town Manager are doing their best to stay on top of it.1
I think the Town of Vail if doing the best they can amidst the COVID-19 situation. This little quaint community is all about helping
each other.1
I think the Town of Vail is doing an excellent job addressing many important issues at once. During this COVID 19 time I
appreciate the communication updates and I can see an increased police presence out on the streets.1
I think the Town thinks of its constituents in decision making. Very proactive regarding closing down during COVID-19 1
I think the Vail locals are acting in a way that will help us all move in the right direction. Reducing the population to the core local
group was smart. The seasonal and tourist population makes our small mountain town grow exponentially. With the reduced
numbers it gives me more hope that we will get through this with minimal casualties.
1
I think the Vail Village Homeowners Association has gained too much influence. They and the powers that be are not looking out
for the full time middle class residents.1
I think there is less of a focus on the community and support for the full-time residents, business owners, and their needs. Yes,
we need to focus on our guests that come and stay in our community. But there needs to be more support and assistance for
locals, as well. Parking, for example, is a HUGE issue. I would love to see a plan in place to help mitigate parking costs for all the
employees/business owners.
1
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I think they have but I think that the pot smoking has gotten out of hand in the village and will make it less likable for families to
keep coming 1
I think too much emphasis is being placed on affordable housing for seasonal employees.1
I think TOV is doing an excellent job in informing thier residences with current updates. The one item that I would suggest needs
to be adjusted is access on Vail Mountain for recreation during this time. Not allowing residents access to the mountain puts
them in an unsafe position while trying to recreate in the back country. At least on Vail mountian, there is controlled trails.
1
I think town of vail as an empyoyer sets a good standard for the rest of the business in the area as far as how to treat employees.
TOV also does an excellent job provide free commuinty events and services.1
I think Vail claims to take bold step towards sustainability and the Vail staff works so hard to implement what they can, but there
is a lack of leadership at the council level in taking the matter seriously and taking bold action. Vail is the first 'sustainable
destination' in America but in my perspective, we are not doing enough.
1
I voted for spending money on the Rec Center and Golf course because I was told it would help keep costs down. However, the
Nordic Center increased the cost of ski passes, and eliminated the early bird discount.1
I was a school teacher in this valley for 5 years and have been coming back to teach ski school while in grad school for the
several years. It just doesn't seem to be a sustainable place. The people who work in this town and service the tourist
population cannot afford to live here. The corporations are getting richer and the quality of service is suffering. Soon we are
going to lose customers because of it. The entire valley has been understaffed for years and most of the newer staff is only here
for a year or two with little commitment or concern for quality. Is it possible for the Town of Vail to enact it's own minimum
wage. Something closer to $18 or $20 an hour.
1
I would say mostly on the right track - housing is such a difficult problem. In-deed looks like it is a program in the right direction.
Also feels like Vail Resorts could do more to help housing, and I would like to see more habitat protection for Elk and sheep in
the area to the greatest extent possible.
1
I'm concerned the town is relying on the hotels to provide recreation such as indoor tennis, swimming pools, gyms and weight
rooms. The year round locals are disappearing partially due to this lack of community recreation.1
I'm happy 1
I'm happy the town stepped in to slow/reevaluate the triumph development in east vail.1
I'm impressed with Vail's commitment to recycling.1
I'm not from Vail or even Colorado. However, I have visited Vail on a number of occasions. What I like is the ease in which it is
to move around both on foot and by vehicle. My most recent visit ended with a trip from the bottom of the back bowls to the
Vail Medical Center via Vail Ski Patrol and Vail Ambulance Service. Everything is pretty compact there an fortunately the medical
center was only a minute or two from where I was picked up at. Very convenient and easy. The Vail Ski Patrol went above and
beyond getting me off from the mountain and to the ambulance. The Ambulance Personnel were very professional and
knowledgeable and kind. The ER staff was wonderful and my doctor, I wish I could remember her name, was absolutely
wonderful and a great lady!! This trip was not the result of a crash on the mountain. In fact I never fell prior to my problem. Of
all things, a very pesky and stubborn nose bleed ended my week only a couple of hours into day 4 of 5!! As it turned out I was in
pretty tough shape due to a blood loss estimated to have been in the 2pt range. Several factors were involved in its cause even
though I have suffered from these things since I was a kid. A born with thing. Now, at 62 you'd think that this wouldn't happen
on the grand scale that it did. It was by far the worst one I ever had (go figure). It took nearly 4hrs in the ER to get it stopped. If
the staff wasn't nice enough the doctor was actually going to give me a ride to my vehicle at the parking ramp on the east side of
town. Unfortunately, due to the stubbornness of my system that didn't happen. However, when I was able to finally leave
arrangements were made with a staff member to get me to my vehicle. The young man knew his way around, was able to direct
me in the right direction when we arrived and was so kind as to give me quite a bit of assistance with all my stuff to my truck. I
was already impressed with Vail as it was and now I can't say enough as to what kind of place it is. I don't know if I'll ever be
back skiing there again even as bad as I want to. I skied 2 days last year believing that I wouldn't be back again due to some
future plans. However, those plans changed a bit and I was able to talk Mama into another trip. While I was trying to bleed to
death she spent her time at the hotel in Silverthorne. She wasn't exactly happy with me when I finally was able to get a hold of
her after getting stabilized. She had no way to get to me. I was able to assure her that I wold be OK and eventually did get back
to her. I didn't get my 5th day of skiing which was slated for Beaver Creek. I figured I had pushed my luck about as far as I had
better both for staying on the right side of the dirt and for our marriage!! I am currently trying to talk Mama into a summer trip
to the area. Some fishing would be on tap along with getting to the top of 3 different mountains. 2 can be driven to, Mt Evans
and Pike's Peak and a walk to the top of Mr. Elbert. It's going to be a tough sell but if I pitch it right who knows. I would like her
to spend some time with me in town there for a day of walking around and taking in some shopping among other things. You
have a great town in a great location and I just can't see not visiting again. Keep up the good work!!! Kevin and Diane Adams
Iron River, MI
1
I'm not liking all the changes for owners like myself who rent their home...it's just making everything more difficult.1
I'm not really that active in the community or what Vail is doing, so I'm uninformed to make such a decision.1
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I'm not sure what the question is referring to.1
I'm not sure which direction the Town wants to be headed.1
I'm STILL extremely upset at the Forest Service road closures that were allowed in the Summer of 2014 when I was in Florida
taking care of my Cancer stricken mother. I heard arguments along the lines of 'Oh, you just can't fight the Forest Service! Well,
let me tell you. There are communities all across the western U.S. that have successfully fought off the U.S.F.S. when faced with
issues such as this. We lost 3 of 4 National Forest roads out of Vail in 2014 and the companys that paid for the gates CONTROL
THE KEYS to these gates and still get to USE these roads. And then last Summer, All of the campsites next to the road to Piney
Lake were closed. To me this seems like a ploy by the local lodges to dissallow camping and FORCE our guests to purchase their
rooms.
1
Immediately closed everything up was wide to get rid of ppl and slow the virus down 1
Implementing social distancing early 1
important thing is bringing people in, thats why we pay such high rent. there are lots of events, so thats good, but going forward
its going to be hard. if we cannot have large event due to social distancing and Covid19, how will we bring in more visitors?1
Improvements are positive for residents and guests. Financially, the TOV is in a strong position.1
In certain aspects such home ownership I feel yes with the indeed program however it isn't brought up in much conversation
and information can be tricky to find without contacting a real estate agent. My husband and I are curious but aren't ready to be
bombarded by listings! Rentals need to be more regulated in regards to response time from home owners and short term
quotas. For employment many have a hard time hiring if the person hasn't established housing yet because it is so difficult. Also
the cost of rent in a percentage of income for this valley make sit very difficult for savings or eventually home ownership for long
term. I wish there were more points of contact from town of Vail via email with issues or successes.
1
In general, I think the TOV is trying to meet the needs of its citizens. Sometimes those needs conflict with other important
priorities like housing vs open space. I think open space is crucial b/c once it's gone, it is gone forever. Housing can be dealt with
in other ways.
1
In some ways, we're doing great. Events like Taste of Vail and the Whistle Pig concerts are great for drawing a wide range of
people. The bands selected for the Spring concerts were much better this year, despite the unfortunate cancellations. Staying
away from music and events that only attract under 30 people is in the best interest of the town, and in the past year or so I've
noticed an improvement in that. We've had really wealthy clients say they're not coming to Vail anymore due to the
proliferation of events and crowds, although I think so far we're OK in that regard. We have lost quite a few art galleries in the
past few years, so it is a little sad to see that happening.
1
In the 27 years we have had our part time residence we think that the strict code compliance has benefitted us both financially
and aesthetically.1
Inspections are always time notified. Inspectors are highly knowledgeable and punctual. Community development personnel
are very knowledgeable, helpful and very nice. I've been involved with town of Vail for over thirty years. Thank you so much.
Bruce from QQ Electroc
1
Investing in our community in positive ways.1
Is there going to be a rent freeze or push back due date for bills?1
It appears that the Town of Vail is beginning to take steps to increase engagement from its younger population. I feel that this is
important as our community is rapidly evolving.1
It seems like the town is working fine. I'm not happy at all with the mountain, or Vail resorts.1
It was a good decision to close the mountain and the virus rate was to high 1
It's a great place to live.1
It's become a Vail Resorts owned/corporate town, lost the individual feel of mom & pop shops & restaurants, missing the dance
spots 1
Its been tough for many, financially, but because of the action that Vail and Eagle County took early on, many have the
opportunity to gain a bit of financial assurance because of the grant the county received.1
It's going well with the major exception of the Booth Heights project and the over emphasis on employee housing at any cost.1
It's hard to tell businesses to stop, Working in healthcare I find myself conflicted on many issues with this pandemic. Was it really
a good idea to let people continue to come here for surgery when we were a known hot spot. Vail health even sent a message
saying the time to act is now, but continued to let people from out of the county, state and even country come here. Seems
counter intuitive. I think limiting the # of people allowed in grocery stores would have been better. I also feel like making
restaurants close and not allow take out would have been good. From someone who was infected early on, I feel as though we
did not act quick enough. I know it is hard to make game time decisions without disrupting our economy. I'm glad we took the
measures we did, it was a good start. I just don't think it was fast enough. Having never faced something like this in our
community and as a nation I hope we learn valuable lessons going forward.
1
Its perfect everything is organized no trash , and good atmosphere 1
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Listening to community concerns and taking action 1
Locals are being forced out of town financially by people who do not live here. Airbnb/vrbo etc. Have eaten up all affordable
housing.1
Locking things down was a very smart move to stop the spread 1
Love the way the leadership in town and also Vail Associates continues to reinvest in the community.1
Mandatory shut down of bars, restaurants, and other non essential businesses.1
Measured response and balanced approach 1
Mind boggling that the entire state has administered only 7700 tests.1
Mixed feelings here, the Town has responded admirably in light of current global situation, but the issues that are coming to the
forefront: stability of employment, lack of affordable housing, industry support services, and over reliance on the mountain were
below the surface issue that need additional support. The pandemic will be the macro issue that is going to highlight many of
these under-addressed areas.
1
More actions with affordable housing need to be taken 1
More comments later in the survey 1
More focus is given to luxury visitors and part-time residents than to full-time residents and resort workers.1
More inclusive, stuff like this survey. Not sure anything changes as result but it's nice to be asked.1
More or less, but I understand you cannot please everyone 1
most people are staying home 1
Mostly on the right direction 1
mostly right direction - do not agree with the East Vail/bighorn sheep issues, but do agree with most everything else 1
Mostly right direction but some town council members are way off track prioritizing housing above all else.1
Move towards creative ideas for affordable employee housing.1
Moves towards more sustainable living as a community 1
moving ahead with protecting the environment, sustainability, conservative finances 1
Must find a way to balance making Vail great for full time living and decision making based on what is best for business owners
and Vail Resorts 1
My biggest concern is the decision to build a large housing structure in East Vail . I understand this is being reevaluated which I
appreciate. Otherwise, I think the Town is doing well. The snow removal on our streets has been fantastic. Thank you, Charlie!1
My only source of information is the Denver news and the Covid-19 Colorado website so I am not totally sure what is going on.1
Near impossible to live in Vail affordably without roommates 1
Need more parking, No parking on the frontage road. Move all future employee housing or deed restricted housing down
Valley!!!1
Need to protect the local workforce instead of VR.1
need to provide more housing for personal at fair pricing need to provide more parking and keep the cars off the street-- maybe
a out door parking lots and bus over ?1
new to the area. been here just under a year.1
No heart or soul - there is no real community 1
No place for locals to go anymore. Everything is for tourists. Building are too big. It doesn't feel 'homey' anymore.1
None of the signs are in Spanish, or other languages for our world travelers.1
Not enough done to help locals be able to find affordable housing.1
Not enough focus on local residents. The Town seems entirely focused on foreign investors and driving up real estate values at
the expense of local visitors.1
not enough info 1
Not enough social distancing 1
Not enough vision for future of Vail 1
Not focused on basic needs. Doing too much 1
Not much info about monetary spending 1
Not on everything but, this Vail Resorts property development in East Vail seems have divided the town making it challenging to
focus on community while supporting all levels of sustainability.1
Not receiving enough communications specific to Vail Hospital coping with virus. Not enough news in general about what
neighborhood resources are available to us.1
Not sure how to define 'wrong track'?1
Not sure what is going on there 1
not sure where new town projects are going 1
Now seem to be balancing need for growth with need to retain the mountain town feel 1
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Ok 1
Only the data after thses 3 weeks will tell us if this is working.1
Open minded and always looking to get better.1
other than Vail wanting to put housing in ram habitat I think all is going well. Definitely need affordable housing.1
Our community was built from those members who are now the most vulnerable. How are we helping them? I've personally
been delivery care packages but these have been to a handful of elderly/ vulnerable citizens. How are we helping those in the
medical field? How are we helping local businesses? Can we set up a program to deliver take out food or gift cards from local
restaurants to those who are vulnerable and those in the medical field. We are taking great steps but how can we continue to
support one another?
1
Over development Causes overcrowdedness Save your money on advertising Focus on making what we have better 1
Overall from working in town everything seems to run smoothly everyday i'm there 1
Overall I think Vail is moving in the right direction. However I am really concerned about your proposed idea for low rent
employee housing being built between the Lionshead's parking structure and the road. There are many reasons but clearly
converting green space is environmentally irresponsible.
1
Overall in the right direction. I think that people that are employed by he Town of Vail need to be paid accordingly with the cost
of living in Eagle county.1
Parking continues to be more and more difficult and expensive. I don't believe the town of Vail needs to collect $30/car for
parking; it seems greedy.1
Parking should cost more so that we go to the road less often. There should also be paid daytime summer parking. It's
ridiculous that the town is in a frenzy over a couple of people having a cough and is willing to cripple the economic impact in
town.
1
Pleased TOV is protecting the bighorn sheep and addressing the issue regarding the east Vail development. Feel strong support
for TOV businesses and employees 1
Plowing is great. Free bus is great (added Express routes are greatly appreciated!). Vail could do more to continue to build
community for year-round locals & businesses. Absentee ballots are needed for local elections. In person voting is not possible
for people who work all day. Information regarding elections and openings could be improved.
1
Police department is horrible. No police in the village at night. Moving traffiv violations amoungst our guests.1
Proactive on issues 1
Promoting social distancing is good 1
Quick actions to close businesses and sites that would help spread the virus. Necessary services are still running and continuing
to groom the Nordic Track and keep sidewalks provides an outlet for remaining citizens.1
Quick response in efforts to help business and individuals during COVID19 (sales tax payment delays, rent relief)1
Rates for parking/skiing are getting ridiculous, no employee housing, real estate is way too high in general. Making it hard for
locals to continue to live/play here. As far as with corona, did a good job.1
Really feel as if all Stores, restaurants, lodging should be shut down!!!1
Recreational facilities very biased to certain sports. Parking too expensive for residents in structures - more discount should be
given for TOV residents. Very expensive to hire facilities.1
seems the new town council thinks we do not have a housing problem. More concerned with a bunch of NIMBY's with ridiculous
arguments opposing worker housing all while ignoring massive homes being built for the rich.1
Sending the young season help home in 10 days was WRONG. You could be contributing to the spread of the virus. and how do
you know they have the money or the place to go?1
Services continue to maintain/improve.1
shelter in place order should be implemented 1
Should have acted sooner.1
Shut down necessary given no availability of masks or testing 1
Shut er down until the virus is under control 1
Shutting it's alll down was good, but should have started sooner 1
Since the COVID-19 pandemic, I have had several racial remarks bc I am non white. Vail and surrounding towns need to teach or
provide information to their communities about what is COVID-19. Also, I feel Vail is just about profit and not the community
during time is crisis. And seriously charging for parking is still crazy for people that can't find parking tickets work in town.
1
Some good things but i think the municipal offices should be redone and employee housing added on the site.1
Something happened either in Town or in the resort that got a lot of people visitors mostly infected with Covid-19.1
Still a popular destination. Services provided are good. No Cannabis sales or parlors in town.1
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Still don't know where are when the pandemic will end. This is going to have catastrophic consequences to our local working
force, particularly to service industry people who live paycheck to paycheck. Rent is already extremely high here and missing
paychecks will hurt!
1
Stop the developers in the townm from bastardizing project density go down valley improve busing. Out Town population does
not warrant all the summer tourtnaments they rent rooms but don't support the retail business Understand the record snow
fall but the trucks plowed in driveways up the three feet deep of heavy slush took hours to dig/shovel out was life safety issue
could leave the home Have them come back and back drag or push open drives.
1
Summer time crowds have grown over the past few years.1
Taking covid very serious 1
Taking positive steps to respond to the current corona situation 1
Talk about the new civic area was good, as a way to improve our town.1
The above question should give another option. We are not going in the right or wrong direction solely. The Town of Vail has
work to do. I feel like the younger voice gets lost in old Vail money.1
The changes in business in the community have gone for high-end and pushed Lauren businesses out of the way and now it's
suffering because of the virus which was seen as going to destroy a lot of businesses no matter what what it needs to be worked
on in the future. Are better ways to communicate to business owners and get better business feedback so that businesses can
operate year-round not just for the busy times
1
The citizens maintain the effort to have a delightful place to live 1
The closing of the Town due to virus is extremely unfortunate and I think the TOV should make every effort to open up in a
reasonable manner as quickly as possible. Too many small businesses will go away. Even if masks required, etc.1
The communication over COVID has been amazing and on track. THANK YOU for taking a lead role in this throughout our
community. I would like to see a bit more positive messaging in the COVID communications when possible and/or appropriate.
Amanda has been absolutely amazing!! The message from Bones was heartfelt and appreciated. I cannot say enough for the
leadership during this crisis! On another note, I do NOT think ToV is on the right track taking beautiful land that attracts visitors
and enriches local lives and turn it into employee housing. There are a host of employee housing projects going up down valley
which will be sufficient. When I moved to Vail 28 years ago I lived in a barn and had three jobs and made it just fine because it
was my choice to live here. I do not believe we should be as focused on providing people with what they should achieve
themselves. If you choose to come to our Valley, do what it takes to make it. We have all done so. Otherwise pick a less
expensive place to live. This is about individual choice, not government hand-outs.
1
the environment programs and sustainability improvements I've seen over the past few years are wonderful.1
The facilities I use remain the same.1
The negativity around booth heights, exploiting the sheep, pretending they cared about them to stop a housing project we
desperately need to have Vail survive. We say we are leaders in recycling, but we are far, far from it.1
The news on the East Vail housing project over the past year was an absolute **** show. Right project in the wrong place. The
process on this one was a bit unfortunate in how it played out, but I think it's for the best that the project won't be going forward
in East Vail because density got whittled down, which would have resulted in fewer employee housing units. Hopefully, the Town
and Developer can figure out a way to swap land to protect the bighorn herd and still develop employee housing in another part
of Town where it's more appropriate and less impactful to wildlife.
1
The number of cases seem to have have been minimal since we have been self isolating 1
The question is too vague.1
The renovation of the village had been spectacular. Restaurants are good, skiing is great, and summer activities have really
improved.1
The same regulations you are applying to short term rentas should be applied to uver and other web platform services 1
The sheep issue started out very poorly, but finally with a new election of town council members, we are going in the right
direction 1
the sooner we curve this virus the sooner we get back to life before 1
The state of Colorado is growing so fast, I understand us long time locals don't want many changes but the reality is there will be.
I feel the town is doing the best it possibly can under the growing number of visitors and people moving here,1
The Town appears to be biased in favor of Vail Resorts which, for example, affects the limited local housing situation. The Covid
virus proves that the Town is not equipped in any way to handle a large-scale emergency that affects locals and visitors. From
what I have heard/read, Vail Resorts handled/communicated the situation poorly which then trickled down to the Town of Vail
shutting down some services. I understand certain things needed to happen quickly, but how it is presented goes a long way in
having the public respect the decisions that needed to occur. It's a serious learning lesson for all of us.
1
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The town continues to focus on employee housing 1
The town govt involving in real estate business.1
The Town had a quick and proactive response to the COVID-19 virus. The Town is always clean, engaging and vibrant.1
The town has been very quick to adapt to the Corona Virus pandemic. Cutting sales tax also helps everyone save money. We are
obviously a tourist destination which makes the mtn packed which stinks for locals. But that is expected.1
The town is focused on the tourist versus the property owner.1
The town is going in the correct direction. Looking forward to the Civic area. My one concern is housing, what's going on with the
East Vail Booth Heights and Timber Ridge Phase II. I do support housing but just haven't seen anything any update about those in
a few months.
1
the town is growing at that is always good as it increases taxes.1
The town is taking all recommended steps to ensure the safety of the town.1
The town is working very hard to cope with our COVid-19 issues. The finance department, town council, and town manager
should be commended on their rapid response to the situation.1
The town just doesn't communicate very well.1
The town needs to keep working on solving the parking issues on the high demand days of winter ski season. They should
demand financial assistance from Vail Resorts which is the basic source of the problem.1
The Town of Vail and Vail Resorts are proactive 1
The Town of Vail appears to be people (guest, employee, resident) driven, rather than budget driven. Be good to your tax
payers, the money will follow.1
The town of Vail is doing too little to protect the riparian zone on Gore Creek. Condos are right now being rebuilt way too close
to the Creek. The decision to sacrifice big horn sheep in the interest of employee housing was an absurdity.1
The town sponsors activities that bring people here. There is genuine concern for employee housing. The virus which no one
could predict, will turn things upside down.. The town had no control over that though.1
The Town took action right away to prevent the virus from spreading.1
The towns of vail, Avon and Minturn need to work more together. Develop common interest plans for infrastructure and growth
for next 1, 5, 10, 20 years.1
The workforce is not able to live in or near Vail. A Middle Creek structure is not the answer.1
There are people living out of their cars like homeless gypsies. All over town. having been thrown out of their employee housing
units. makes no sense, we're all trying to avoid this illness, yet we put kids on the streets.1
There has been too much development. Buildings seem to get taller and taller. I see families walking down Chamonix Rd all the
time and there are no sidewalks. It's so unsafe.1
There is a lot of work to do regarding the recovery from the covid-19 epidemic in our community, but I feel steps are being made
in the right direction. One big concern is lifting the stay at home order too soon...1
There is good and bad 1
There is too much collaboration with Vail Resorts who seems to be the tail wagging the dog. I'm seeing much too much emphasis
on growth and development.1
There is very little factual information coming out of the governments.1
There seem to be a number of initiatives in the core that are being studied but that is all that is being done. Then easier things
like the west vail master plan get stalled 1
There seems to be a disconnect between the people like me who are fully aware we're a tourism-based community and the
'locals first' people.1
There seems to be a great deal of self-serving going on. The 'sense of community' is gone.1
They are running the town fine.1
They closed the Mountain and Businesses to help stop the spread even before the governor shut down Colorado.1
They should be in total lockdown for at least 14 days starting now. I live on Alpine Dr. and everyday there are at least 14 to 20
people having a party in the street. I do not believe this is healthy with COVID 19. Also when I go for a hike on the soccer field
so I do not see anyone I go pass the Golden Peak Ski school parking lot which has been filled with large groups again skinning up
the mountain ( even though Vail has banded it).
1
Things are great, but we need to tighten up the marijuana smoking out in public, especially on the top deck of the transportation
center. When life gets back to normal, we can worry about that...1
Things change momentarily and it is hard to know what the right direction actually is. I also don't know what the future plan is
for Vail Tourism so it's tough to say without some certainty of the safety of our future environment.1
Things were on track until recent challenges, but now I wonder if the town will need to adjust to new realities, and how quickly
that can be done.1
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Think they are fine but be quarantined it's hard to tell. I do know that the restaurants should have shut down earlier when the
social distancing first began. I know of restaurants that were still staying open putting many more people at risk for their greed.
This is something I think the town should have put a stop too. They only got away with it for about a week but that was enough
to do a serious amount of spreading of the virus. Also , by all means buses should have been shut down as well.
1
This are difficult times and it's hard to figure out what to do or not do. Businesses need help please 1
This community is growing beautifully.1
This question is a bit too open ended for me to answer.1
Though this is a world class resort, it is also a small town. It lacks the small businesses in town that it once had, having replaced
many of them with generic corporate stores selling high end clothing. It lacks the ability now to house the people it depends on
for services essential to any town.
1
Til the virus 1
Time to come out of our disproportionate representation bubble based on social status, longevity in area, and wealth.
Democracy requires buy in and we don't have that in most 20 and 30 somethings ....those most directly impacted by our
decisions/regulations within our community can't or will not vote.
1
timely response, good communication 1
To little staffing and to many people coming to town 1
Too crowded and growth is destroying the environment. Housing problems for lower incomes.1
Too many special events that create crowds 1
Too many tourists/ parking on frontage roads etc 1
Too Much - Big Gov'mint.1
Too much emphasis on more and bigger and employee housing at ant cost 1
Too much lodging businesses being built.1
Too much money spent on wrong things - seibert circle for example. West Vail underpass was waste of money.1
Too much stress on govt. need to shape economic housing situation instead of market demand. Employers need to accept more
responsibility.1
Too much traffic and pollution. Town council is not protecting the environment or wildlife.1
Too much uncertainty regarding when Vail will reopen and the ability to ensure safety of when it does reopen 1
Too politically correct 1
Too restrictive in issuing permits for remodeling residents.1
took aggressive action to close things down, made garage free for those that wanted to visit local restaurants still offfering
takeout.1
Took relatively early and committed action to combat Covid-19 1
tourists are gone....Q&A from our Covid Task Force leader was hopeful....appears we are comfortable with surveillance strategy
in the health system...as well as beds, etc 1
TOV and VR only gives lip service to local affordable housing and we are at a tipping point in tourist traffic capacity and cost.1
TOV has acted swiftly in light of COVID-19 and has kept the public informed via email newsletter, public signs, etc. These are
challenging times.1
TOV has continued to take the pulse of its community members and respond accordingly. There's no shortage of disagreements
amongst various residents, but the town does a great job of vetting all aspects of a situation before making what are often
difficult decisions.
1
TOV is addressing the most critical item and that is affordable housing for those who are employees in TOV. Providing free public
transportation and job opportunities is great but more consideration needs to be given to wages 1
TOV is fiscally responsible.1
ToV seems to have good balance considering building on what works, growth vs keeping status quo and the needs/wants of FT
and PT residents, guests, small businesses, corporations - Vail Resorts. Not all will be happy but ToV seems to find right path. I
think ToV Council has diverse perspectives that help achieve that balance. I applaud what they are able to accomplish.
1
town back on track with GREAT new town manager and the amazing staff. Council might have their differences but seems they
can mostly come to good compromise. the fact the last elected officials and staff had so cautiously and professionally created a
wealth of assets, reserves, and general great work atmosphere has afforded Vail the ability to be nimble, and more progressive
in ao many ways.
1
Town doesn't incredible job, as a previous owner of an art gallery they work great and the art in public places? Possibly give a
little more reduce tax during the current problems in the retail sector?1
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Town housing has gotten off the wrong track. You built Chamonix as affordable housing at around $500,000-$750,000 which is
only affordable to business owners or people with money from their parents. We need housing for our employees that work for
the business. Without the seasonal people no business works. Then you find a parcel that will possibly eliminate the herd of
bighorn sheep and you jump right on it. We are stewards of the wildlife here and we tend to put economic growth over their
well being. They are part of the soul of the valley and if you take it away we lose our soul.
1
Town of Vail implementing safety restrictions very well under the circumstances, keeping the public informed.1
Town of Vail really seems to be taking care of its community during the crisis. I'm very grateful for all that Vail has offered its
residents.1
Town of Vail seems to ignore their impact on the rest of the valley. You collect as much in taxes as the whole rest of the county
but don't seem to participate in county-wide solutions. The money you spend on housing within town boundaries would go a lot
further down valley. Ditto with transportation. You are not an island. If the rest of the valley goes down, Vail will go down.
1
Town of Vail takes good care of the community year round 1
Town seems to be doing well, but issues with the mt i.e lifts opening late, restaurants understaffed etc may harm Vail's
reputation .1
Understand the circumstances but recovery will be much slower in a resort area while Rent in commercial space, labor, and
expenses will stay the same while income will be depressed.1
Unfortunately my season as a seasonal ski instructor/coach abruptly ended and I haven't been in town lately.1
Up until the last 2 weeks of course. All was well with business. Crime is low, community generally happy. Still a seasonal
problem with housing and affordable. Streets need to have lighting, ridiculously dark to walk, side walks. Much need for
improvement. But you could only answer right direction or wrong.
1
Vail continues to be a hub of social activity in the valley for locals, especially in the summer.1
Vail did what all other towns did during this crisis. Too soon to know if correction is needed. I was disappointed the mountain
closed, thought there could have been social distancing managed for this outdoor sport we love.1
Vail does not represent all homeowners just the locals. Money spent in wrong places.1
Vail has become uncomfortably crowded. It is difficult to live, socialize and recreate in the town. As residents, we have been
pushed aside for the front range and numerous other guests.1
Vail has very good professional running the town. They have foresight and they are progressive in managing the town.1
Vail health has provided exceptional leadership.1
Vail instituted a shut down right away 1
Vail is a great town, leadership is doing the right things for all. WE are here and want to be a part of the solution.1
Vail is being a leader in encouraging social distancing but still providing information to the community.1
Vail is pricing itself out of all but the 1%. In housing, in shopping, in dining out and on the mountain. Real estate has become
ridiculous, as are the size of the homes and the oversight into what is being built.1
Vail is striving to go green. A way to the future.1
Vail looks down the road and does things right! Now they just need to focus more on summer business. In particularly a bike park 1
Vail residents should not shoulder the burden of employee housing. Businesses are the ones who benefit and should bear the
burden. Also there is a lot of affordable housing in areas outside of Vail. We are like any other town or city in that the closer you
live to the center the higher the cost of housing. Cheaper housing is available in areas west of Avon and employees can bus or
drive into Vail
1
Vail resorts was very slow to react and put us as employees in danger and withheld information for at least 48 hours. As a result
some of my colleagues were infected. They only closed because the Governor was going to order them. They made it seem like
they were being good citizens. We get paid for one week and then laid off and do not qualify for unemployment as part time
seasonal employees . Town of Vail is always in bed with Vail resorts and put money over safety.
1
Vail seems to be concerned with appropriate development to maintain its appeal.1
Vail seems to be the hub of activity in the Vail Vail and is a well known tourist destination that continues to attract visitors year
round.1
Vail should have been shut down a week earlier. I ended up catching and testing positive for Covid 19 the last week I was there
before close.1
Vail spends a lot of money to do projects properly. This had made most project well done!1
Vail took swift actions cause it was obvious we were a hot spot.( sad for sure)1
Vail town leadership is strong and positively directed on things that matter most. They are a group of smart, concerned
individuals that listen to the residents of Vail. They care.1
Vail Village is beautiful, quaint, and clean. Lots of great shopping, restaurants, and kid activities are available. Very few spaces
are unoccupied in buildings. Lionshead, however, lacks the same character.1
vail was far too late in restricting activity, and hopefully will keep stay at home orders longer 1
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Very pro active 1
VR is too big a player. We need diversified employment opportunities. They are corporately irresponsible. $12.5 an hour,
bringing migrant workers (J1s) that are inexperienced is not only unethical but down right dangerous. The Cvirus blew up in Vail
becuz J1s couldn't afford to stay home. Then they are housed 11 to a 2 bedroom apartment. And all the while you good 10% ers
of Vail are pissed that your meal service is slow. You saw what happened when there weren't enough lift operators, a man dies!
Wake up Vail!! I am bedridden with the virus because of VRs callous disregard for anything but their shareholders. We'll see
what your property value is in a year (one out of your 3). Wake up Vail!!! I will move from here, as I hope many do. And just
because I don't live 'in the Village' see who waits on you, cleans your house and cooks your meals!! Wake up!! Demand a living
wage in a community where it costs 3x the national average for a gallon of milk! This is the biggest joke of all: Epic Promise... VR
grants folks in financial crisis (with money they collect from those very same people) Instead of VR paying a living wage THEY
WOULDN'T BE IN FINANCIAL CRISIS!! Then they want to be seen as a great Corporate Citizen?! Wake up Vail!!! Rob Katz can
not even ski his own resorts, he's sworn at and spit at by other skiers! What does that tell you?? Just wake the fuck up Vail, you
were my life long dream! You were my go to place when my parents died. You were my favorite place in the whole world (and
I've been to some very awesome places). Just wake the fuck up!
1
Waiting for direction from Eagle County, which took far too long to receive, exposed Vail and workers within Vail to this virus.
Vail should have been far more proactive and struck out on its own to create mandates covering business activity at the outset
of this virus. The international press we've received as being culpable for the spread of the virus into Mexico is terrible. Waiting
too long for direction from county government was irresponsible. That said, before this all started the direction of Vail as a
town was great in my opinion. In the future, just make town decisions as a town and don't wait for the county!
1
We are a small community with a limited scale of our infrastructure facilities. The continual encouraging by additional marketing
is over exerting the expected comfort and safety of our town 1
We are currently at our vacation home in California. I think the decisions made by TOV and Vail Resorts (I'm a part time ski
instructor out of Lionshead) to date have been appropriate. The challenge will be how to move forward.1
We are doing a good job social distancing... however, this is NOT sustainable. We have to get back to some sense of normality.
The county is going to end up empty and bankrupt if something sense of life is not restored.1
We are losing community members and hence community while the we are empowering NIMBYs.1
We are very concerned by the steady franchising of the village—- shops, restaurants— a general loss of a community feeling.
The proposed addition inEast Vail is a particular concern. We're glad it is on hold.1
We don't need to provide employee housing to the extent that the Town of Vail is proposing to expand it. Also, we don't need
to update the Dobsen arena and spend a bunch of money. We are also concerned about the Town of Vail approving 'spot
development' without a long term plan in place for West Vail. There is currently a proposal by the Triumph developers to
expand the DoubleTree hotel and it adversely affects the West Vail neighborhood.
1
We feel safe here, thank you. However, I do think that the bus service should have ended sooner 1
We feel that the values of town are not being properly represented concerning the Triumph Development/Booth heights
project. We are concerned with the numerous large public events, parking issues and what this does to our town.1
We got hit early and i think Vail got things in place way before any other place 1
We have come together in a time of pain. We are all feeling the hit, yet we came together as a community to help out the best
way we can. This little valley has a heart of gold.1
We have concerns about the independence of the town counsel and decisions that seem to be contrary to the majority view.1
We have to have a strong dialogue with Vail Resorts. It was quite apparent to most locals who spent time on the mountain that
Vail Resorts is pinching pennies and not paying their employees. The result has been a noticable decline in the guest experience.1
We have to many second home owners and short term renters in vail. The community feel is going away. We a one of the few
ski communities that have Working/year round residents in town. We need to work to keep it this way.1
We haven't been up since everything closed down. we imagine it's incredibly difficult for people.1
We haven't totally freaked out. As all the guests have left I think the scare has calmed down.1
We love living in the town of Vail. Everything is well kept (parks, streets, common areas) and there is pride in being a part of this
great little town 1
We love Vail and always have. We are sheltering in place in Denver and of course makes sense to do it In Vail.1
We need not only tests for COVID, but also tests for antibodies to know if we had it. So many of us have had unusually severe or
odd symptoms since Jan and Feb as well as now. We need to know asap.1
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We need to do more to limit crowds during peak times. It's completely not pleasant to be on the mountain with hour long lift
lines. If I wanted that, I'd be at Disney.1
We need to establish a reopen for business date, and have some energy and positive messaging within the community when
things clear.1
We need to open up the economy. Keep people who are at risk home.1
We need to test everyone. I know, 'We Can't' We are a small community, you could test everyone that has not been tested.
Drive thru, mobile, anything other than 'Sorry, we assume you all have it, stay home' We have only tested 7701 people in the
whole state!!!!! San Miguel County will test more residents than the rest of the state!!!
1
We prioritize Vail Resorts and visitors more than our local community.1
We screwed the pooch when we let Peter Noble build the ugly Solaris that only caters to the 1%. We need responsible work
force housing so the workers that make this town what it is can continue to come to this town and carry on the true Vail legacy.1
We've collectively had no viable choice but to comply with orders to shelter in place. I agree with all actions taken to reduce
exposure to the virus.1
What 'things' do you mean? This question is annoyingly vague 1
When I moved here 6 years ago, it felt like it was more about the locals than about the tourists. Everything from housing to bus
drives that I loved cuz you could see people that live here year round, that love this town for its amazing stuff. And then it turned
into a hospitality town, where it was more important to have a person that is visiting happy than a person thay lives here full
time.
1
When you can test us and tell us (accurately) whether or not we have had the virus I will think you are going in the right
direction.1
Wish they would consider residents' needs and desires as much as looking toward guests/revenues. Allowing quite a bit of
oversized proposed lodging projects, kowtowing to Vail Resorts in approving housing in E Vail on bighorn sheep prime terrain.
Probably moving Children's Garden preschool because prime real estate.
1
Wrong direction with the bighorn sheep issue in East Vail, but a good proactive working stance on COVID 19 1
Xxxx 1
You are always on top of things updating and correctly using taxes 1
You guys are trying what's best for the community. Thanks!1
You have to park on the friggin road.1
you kept front range people from coming up 1
You saw the guy from Frisco was sick 3 weeks ago(he came from Italy), and you didn't do nothing( thinking about money only),
that was the time to close everything, EVEN NOW the police dosen't do nothing, I saw cars and people in Vail walking what right
directions are you talking about, you need to close everything now, the people are stupid they they don't understand how virus
is spreading and you just post on Facebook and vail daily. Take more severe action bring the army don't let this idiots people out,
I am looking out of the window now in Avon there is like 20 people walking 3 feet one from each other, what are you people
doing?
1
You should not charge for summer parking.1
You're doing a great job 1
Q 5: Using the 1 to 5 scale below, how satisfied are you with the Town of Vail local government in terms of
providing information to citizens about what local government is doing, including offering ample public
engagement opportunities, approachability, and being collaborative in the decision-making process? Do you have
any specific comments on your ratings?
368
Invite Sample 191
additional housing should be vote of people in town, not just vail resorts 1
Al public meetings are during the week which makes it very difficult for folks that have a second home to attend.1
All decisions are made by permanent residents. Second home owners who pay millions in property taxes have no vote.1
All I can see about town meetings are some signage in the Roundabouts. Also the reputation of the local govt is Backdoor Deals
and Closed Door bargaining so why bother.1
Also worried about debt. Read in last year's TOV publication that there is no debt, but when I look at the operating budget I see
this expense 'Interest on long-term debt - $526,383'. During the past few years the economy has been great and there should be
more accountability in addressing this
1
As a part-time resident, because we are generally here only on weekends, I feel somewhat left out of decision-making issues,
which is, at least in part, my fault. I want to veg out when I get here, not attend events or meetings.1
As someone that has a primary residence outside of Vail (Denver) it would be nice to receive Town of Vail information at our
primary residence if possible.1
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At meetings where citizens are limited to 3 minutes of comments, after the fact, involvment in the process doesn't exist. When
appointed officials make decisions that should be made by public vote and/or by elected officials, everyone suffers the
consequences
1
At the moment we are all concerned about COVID 19 but in general happy with town of valil local government 1
Booth Heights fiasco 1
Booth Heights meetings could possibly have been handled in a more positive manner. I like the daily Town of Vail e-news.1
Booth Heights was not openly communicated at the beginning.1
Both the above mentioned east Vail employee housing and the changes in the golf course were initiated in secret. There is
definitely a conflict of interest, in my opinion, in having company employees sit on decision making boards like PEC 1
Can we have public engagement meetings during after work hours?! Making these meetings in the middle of the day makes it so
no one who actually lives and WORKS here a chance to be heard. Because we are at WORK.1
Conflict of interest in the latest decision of development mentioned above. So sad!!1
continue to strive for transparency and collaboration in all decisions 1
Dave Chaplin has been a strong leader 1
Discussing, and even voting on a proposal for redevelopment of our town public spaces while most concerned citizens of this
town were busy trying stop Booth heights shows some tone deafness as to what citizens are most concerned about. I'll bet
public comment and understanding were low due to bad timing.
1
dispersing information/educational material to the citizens on current affairs on which the town is making current decisions,1
Don't get involved in day to day activities of town government.1
Don't pay enough attention to thisw 1
East vail issues 1
enforcement officers do not act quickly. residents have to call numerous times to get action from that office 1
Epic fail on collaborative effort on Booth Heights 1
even with the corona virus the meetings are being broadcast on our TV 1
Everyone has always been nice and approachable 1
Everyone I know is approachable and open to discussion.1
for ex: tennis courts became pickle ball courts and are now run as an organization so residents cannot drop in for free. What are
our taxes for?? How did this happen???1
From watching channel 8 and reading the VD I stay in touch with the goings on but at this time have not had the desire to
involve myself politically or emotionally in the debates.1
Given that Vail has many PT residents and owners of rental properties would like to see Vail implement more virtual engagement
opportunity, meetings and collaboration.1
Have asked signs in town that are wrong to be corrected. Still not done 6 months later...1
hope the town council sticks up for the big horn sheep.1
I am on the email info list but seem to get most of my info from the Daily.1
I am very interested learning more about the Town of Vail and everything the town has to offer. I am still fairly new since I
bought my house Oct. 2019. The little experience I had with the Town has been positive.1
I believe that the town picnics are a great way to get the community involved.1
I believe that those most involved in the administration of the town and its policies are committed, conscientious and
cooperative.1
I did attend a public engagement opportunity while out these last summer 1
I did enjoy going to the town picnics and conversing with the Vail employees and town council. It was good to receive feedback.1
I did send an email to the town council with a complaint about the idiot on Bridge Street who stands out front his business and
verbally flags down people...it was addressed but he was doing it again this Christmas 1
I do believe the local government was slow in responding to the voice of the people with regard to the issue mentioned above.
It was clear that much of the population was in opposition to the development.1
I don't get correspondence from TOV government. I usually find out about things through the HOA or Vail Daily.1
I don't have any specific comments on my ratings.1
I feel like the meetings are held only when people who work day jobs are available (9-5). And when certain changes are put out,
it's overnight without much knowledge until morning 1
I feel the town is collaborative during the decision-making process but if there is a change or a change needs to be made the
collaboration has come to an end the decision is made for us.1
I feel they did not listen to the community, but later have ch azad need their views which is good.1
I gave '3's' because I do not know of how TOV communicates other than through the Vail Daily.1
I get more information from the Vail Daily than the TOV.1
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I had no clue that there was discussion ongoing about this crazy road through east vail, parallel to i-70. Feel like I should have
been informed earlier. It's a crazy idea, by the way, hope it fails.1
I have been involved in several construction and renovation projects and find the town staff approachable, collaborative and
cooperative in getting things done.1
I have concerns about a new location for Booth Heights and a plan for the Vail core 1
I have found that the design review board is to subjective. Some properties in the development must all look alike and others
(like the Vail Row Townhouses) are completely different.1
I have given input but it seems to be ignored with no follow-up questions from the TOV 1
I have made attempts to work with multiple council members on pertinent issues they say they care about and have been
completely ignored twice or pushed aside with a no. there is a lot of NO generally in the town government and staff. the answer
should be YES BUT or YES AND. working together to find solutions versus just saying no because its easier.
1
I have not gone to town council meetings recently, but it is a great way to be heard. It would be nice to see parts of the old
housing system come back. Having a deed restricted unit, which will sell to the first or second person , should NOT have to be on
the open market for 3 month. It is just making that household loose 3 months of mortgage and HOA payments.
1
I have not had much direct interaction with Town of Vail 1
I have sent notices for things to be fixed around town (signage etc.). I have received notification back that these items would be
corrected, however, it's been over 6 months and nothing has been done.1
I like the information provided in Vail Daily and the weekly paper that comes out very Thursday 1
I like the TOV notices that appear on my computer. You are tryingT 1
I read Vail Daily for info 1
I think that TOV does a good job of providing information to the citizenry. However, I find duplicity in that particular council
members (Chapin, Bruno, Coggins) have their pro-business agendas that are not pro-environmental at the same time. For the
latter three, money will always supersede the environment although they will find every opportunity to mask their intentions.
1
i think the town does an excellent job with providing information - i read the newsletter that is provided 1
I when to the Vail Gov. office last week to turn in documentation. It was closed. Called George Ruther, good guy. He has helped
me so much. I love where I live. Thank you. So here we are in a pandemic and where are our leaders? What should we do?1
I would like to see a bit more effort to encourage and enforce 'dark nights' Some general information such as, is there a
communal composting sight?1
I would love more of a sense of community in Vail. I know it is a tourist town but i also know of a lot of locals. I would love more
community outreach programs.1
I would not have answered this way with the previous government but I believe the new council has the long term interests of
the town and the citizens in mind 1
if anything, I think the town over-does the engagement and information sharing. I'd like to see a more decisive approach 1
Impressed with hiring of Scott Robson. Suzanne Silverthorne sets the gold standard for a CIO. Civic Area planning has been well
organized by Matt G.1
In regards to the Booth Heights issue, I feel that the town council provided great opportunities for REAL locals' voices to be
heard. Thank you. I felt like the democratic process really worked in that instance.1
In the past unfair time allotments for residents to speak and limiting at times to 3minutes or none at all. Some decision making
was done in haste and unwilling to table or at least post phone or slow the process, in particular to the Booth Heights issues!1
information on coronavirus should be closed on a timely basis.1
Is there an email/newsletter than I can be added to so that I can be more informed?1
Jean B., Jenn M., Travis & Dave - Great. Brian, Kim, Kevin... Not so much.1
Lack of transparency, lack of in-depth thought by non paid committee members, making announcements with no follow-up for
the community 1
Leaders are trying to balance needs of community 1
Let us please consider getting a new public safety/police station that we can be proud of and that is far more functional. Our
current one is not in good condition, probably safe to say it has mold, not enough room for our vehicles, equipment, etc., it is
certainly not secure or safe, and does not match the standards of our town.
1
Major projects get passed with the public being informed after the TOV has all there ducks in a row. i.e...new developments. It
would be great if the remodeling of old buildings process could be less stringent. To many hoops to jump through. Color of
paints, or what the DRB feels is best.
1
Majority of town meetings are in the middle of the day, when most of us are working.1
Megan murretta and Mike Vaughn are terrible public servants.1
More opportunities for for citizens to join advisory boards.1
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More transparency would be better.1
Most town information received is from the Vail Daily & local employees.1
My limited interaction with town officials has been very easy which surprised me 1
My ratings are based on the bruising Council & PEC process around the TRiumph proposal, in which, for example, after 4-5 hours
of developer remarks, community members were limited by a stop watch to 3 min. each & told on one occasion mention of
Bighorns was out of order.
1
Na 1
New town council would not have approved Booth Heights but decision was forced in last meeting of the old council.1
No 15
No conflicts of interest on town board.1
No idea how the decision making process works. Have never heard from my town council members and don't believe residents
are part of any decision making 1
No, I have not ever attempted to contact any councilors.1
No. Council doing good job with issues 1
None 2
nope 1
Not at this time 1
Not happy about the decision to approve the development in East vail that jeopardizes the bighorn sheep. I also think the Town
needs to vote to increase the minimum wage to a livable wage (not less than $25 per hour) for large employers (more than 100
people, like Vail Resorts ). It's not like VR will relocate the resort.
1
Not pleased with how Booth Heights was carried out....1
on the dont know its bc i don't know if the staff is approachable. You might offer open office hours or a mayor coffee chat but if
I dont see this posted somewhere or in an email or an ad I don't even know it is offered. I try to be signed up for all of the emails
but I almost think a mailing needs to be sent out as even if you run an ad who knows who is going to be reading the paper that
day to see the ad.
1
Only getting notice of items a few days before meetings is unfair. Only 3 mins to speak when developers get hours is unfair.1
Patty Mckenny is very responsive 1
Peace Officer Mike Chon is a master of friendly community engagements.1
Please remove speed bumps on Chamonix and put in a sidewalk instead.1
Please see comments above.1
Poor 1
Positions requiring voting too often recycles the same people.1
Public engagement opportunities - good. I thought collaborative decision making process fell apart at the Booth Heights appeals
hearing final decision, when 4 town council members said no new information was presented by the appellants.1
Public hearings are often an afterthought after decisions have already been made in private, non-public discussions.1
Public meetings that I have attended seem to be dominated by those who rant.1
Recording and broadcasting town meetings 1
Regarding the virus information, I feel like there has been a lot of information available. However regarding many new building
plans, I feel like there are too many closed meetings and no information (specifically regarding the lot where the roost lodge
used to be)
1
Relationship with Vail Resorts seems to take precedence over citizen's needs..1
Resident views are usually ignored.1
See above All important issues are carefully controlled and directed outcomes with no interest in facts that don't support
council desires. Some staff is still fearful after the escapades of the Moffet regime 1
See above covid 19, lack of response to community feelings about bighorn development,1
See above!1
seems good!1
Seems like a lot of controversial deals are being made behind closed doors and only brought to the public when it is too late to
do anything about it.1
Ski with the Town Council, neighborhood picnics are all great ideas to find time to speak with the council.1
Small point: the three minute comment time should be managed better. It seems degrading to 'yell' at a person that time is up.
How about using a digital clock that the speaker can see as it counts down. If necessary the Then the moderator says 10 seconds
and then she/he can yell. DONE
1
Some council not always responsive 1
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Sometimes it seems like we don't hear about information gathering sessions or they are at times when we can't attend. Also,
having an agenda for the sessions published would be good. An 'open house' implies a come-and-go event, not one with a
presentation beginning at a certain time. If there is going to be a presentation be sure that the start time is mentioned in the
publicity.
1
Thank you.1
The building, renovation and permitting process seems be burden with red tape and long approval process.1
The civic development planning process is a good example of information and collaboration.1
the council should take more time to get involved with the Vail Chamber. They have the ear to the business community and only
Scott Robson, Mia Vlaar and Brian Stockmar have attended meetings. Scott was the only one who actually took notes, Mia
shared info and Brian defended his position. I think the board members are an asset.
1
The East Vail housing agreement with Triumph Development. Is an example where council members did not listen to their
constituents. The issue of the Towns failure to have a robust ethics policy for council and board members also became
apparent to the community.
1
The not too distant discussion about developing housing on the golf course is an example of things being done behind closed
doors. Departments like Housing and Community Development appear to have their own agendas and 'work the system' to get
what they want rather than listening to the community.
1
The pass office people are efficient .Buck Allen very approachable .the reception in police desk are welcoming . The actual police
that sit in room behind the reception are lazy and do not want to get involved with any discussion regarding the marijuana issue .1
The periodic emails from Town of Vail are informative and do provide opportunities to attend meetings, even virtually during the
Coronavirus pandemic.1
The staff and boards do an excellent job of providing information and engagement opportunities. Citizens like myself have a
responsibility to put in the effort to seek out that information and give thoughtful opinions.1
The staff and Town Council members seem to be part of a specific Vail scene - people that are in a certain crowd, which makes it
less accessible for others.1
The TC needs to be more sensitive to issues of sustainability and the environment 1
The TOV picnic in the East Vail dog park is a wonderful opportunity to meet the Town Council members.1
the town coucil is a bunch of puppets 1
The Town Council finally made a good decision not to proceed with the housing project in East Vail. The majority seemed to
want to cater to Vail Resorts more than the residents.1
The town council meetings are in the middle of the day. For those of us that actually work, it is not possible to attend the
meetings.1
the town is doing a good job in sourcing/building housing for locals, limiting the 'part time' owners. however, the delayed
reaction to the COVID-19 virus is concerning and the reason for a huge outbreak in town.1
The town needs to be clearer on its communication. I have been to a number of sessions and if you don't have a background in
municipal management, it can be very confusing.1
The Vail Daily does a great job keeping everyone informed. Big shout out to them!1
The Vail Indeed program is a step in the right direction but needs to be more widely publicized. I am not is support of booth
heights. Develop West Vail Mall and the Roost Lodge land. That would also drive revenue at West Vail Mall businesses.1
There are some members who are terrific, there are others who do not respect the the environment and the will of the people
unless they are developers.1
there could have been more transparency with Booth Heights and parties with ties to VR should not have been allowed to vote.1
There is not enough engagement or info flow.1
They are very friendly and interested in feedback 1
They do what they want 1
They get feedback then they do whatever they want. It's exasperating 1
Things seem very well hashed out before (and sometimes even after) decisions are made. I pay attention to Weekly emails by
Town of Vail and Vail Daily to stay up to date.1
think Vail does a good job through publications, notices, availability, information; definitely better than other places I've lived 1
This survey is a great collaborative decision-making event, ASSUMING you heed the results. Important question: Whose 'voice'
should have the highest weight? Because you do not allow 2nd homeowners to VOTE in the town elections, they are not
represented, yet it is their tax dollars which are being spent. That is why I gave a low score for 'Being collaborative in decision-
making process.' I strongly resent not having a voice.
1
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Too much gets done behind the scenes so that the public meetings are a 'rubber stamp' that no public input can effect. It was
an insult that the Council declined to honor Kim Langmaid's request to reconsider Booth Heights, its biases and the vote to
proceed without much of the information requested and with wildlife mitigation dumped on the town. Talk about 'collaborative
decision making' - no points for that one. There's no real discussion in pubic meetings; each member of the appropriate board
and/or the public gets to make a statement with little to no further discussion. One has to hope discussion happened at some
time in the process.
1
Too much politics with interests of the wealthy only when it comes to employee housing!1
TOV goes thru the motions 1
TOV seems to engage public input 1
Town council could hold webex meetings in order for more residents to participate.1
Town Council is very approachable 1
Town Council seems to have their own agenda and not the concerns of the people.1
Town government is a little too swift to dismiss 'opposing' comments to the apparent goals of the council! More discussion of
negatives is needed to make the RIGHT, not the 'apparent' decision. To expand ALL possibilities and keep an OPEN mind. Who
knows, there may be a better idea!!!
1
town picnics and ski opportunities to meet officials is a positive direction for interactions 1
Town planners are difficult to work with at best.1
Town planning staff is unhelpful and rude to the public, too much secret work with developers. Town Master plan is
manipulated to achieve the result the developers want.1
Unfortunately, we do not have any communication (nor do we hear of any opportunities to do so) with town council members
and decision making process. We are there on weekends in the winter and only occasionally in Vail during the summer, so it is
difficult to get involved.
1
Vail Resorts gets its way too often. They have created many of the crowding and infrastructure problems in Vail and they should
be held more accountable for fixing them--parking, crowds, employee housing, should all be dealt with accordingly.1
Very pleased 1
We are 'Thursday pm - Monday am 'residents; most civic events are not part of our venue... Our primary 'local contacts' are with
the golf course staff (am in Senior Golf League...).1
We attended the cookout at Donovan Pavilion last summer/fall and thought it was informative and a good event to meet some
of the town council and local organizations.1
We especially appreciate the Vail Homeowners Association newsletter - not part of TOV but insightful from their perspective.1
We live out of town for part of the year and do not always get timely information concerning Vail happenings. I check the Vail
Daily on line for my mountain news. We signed up for county alerts through another system.1
We need a better conflict of interest law, or at least enforce the one we have. Moffett getting the bus ad contract year after
year without any bidding was deplorable. Hope you don't that continue (even after he sits out an election)(term limits should be
cumulative). Ousting the operator of the info booths was mean and stupid. The current staff is inept and continues to promote
the stereotype that government employees are lazy.
1
We rarely hear anything about what is going on with Vail other than reading the Vail Daily while there in the summer. Other
communications could be provided.1
When I went into vote I was treated like I was a lost J1, I think more people with accents or looking different than the usual vail
local are making vail their residence and we shouldn't treat everyone like a foreigner 1
while i've enjoyed many a year living in vail, all through them i've never had reason to be engaged 1
Who are the Town Council members and how do we contact the?1
Why did normal engaged citizens in Vail get short time during the hearings about the Vail Resorts employee housing project in
East Vail Booths heights? only minutes while the contractors got hours.1
Wish the approachability question would have been two questions. Council would still get 5; staff 3.1
You can go to the town council meetings, but may not make an impact when you approach them with concerns or ideas on
improvements. I think that the citizens should have some say in certain decisions as well!1
You listen to the residents and take action 1
You should be sending property owners more information regarding meetings, plans and requesting more input from property
owners.1
#NAME?1
Open Link 177
-1
A lot of good people representing TOV 1
All I can say your staff is very professional ñ.1
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As a full-time resident who works full-time I can't attend meetings in the middle of a work day.1
As a member of the Board of the Vail Symposium I appreciate the support that we get from TOV.1
As an East Vail resident we enjoy the Summer town picnic in Big Horn Park where we have met town council members and been
able to discuss issues and concerns.1
As you do eco friendly campaigns clearly, health campaigns are also needed. Perhaps a clinic to provide low cost attention to
visitors for minor medical issues such as flu symptoms and minor 1st aid 1
Average 1
Based on what I read in the local paper, it seems there's a very vocal minority that is raising hell about short term rentals, which
is ironic in a town that was founded specifically to be a resort destination. Please keep in mind the millions of dollars these short
term renters add to our local sales tax base. Vail was founded on tourism, so please remember that when locals scream for more
housing.
1
Bathrooms & parking options.1
Being a business owner I am getting information but on the citizen side I am not getting much. I notice a lot of people are getting
their information second hand or by hear say. Why are we not sending alerts out via the phone alert system to either guide
them to a website for information or pass on new restrictions?
1
Being sufficiently collaborative may be challenging for town officials who become very immersed in issues and attached to
particular solutions before an issue has a good public airing. It can put the public at a decided disadvantage in bringing about
change that a majority may favor. The public may be at fault for not getting involved sooner in the process.
1
Being we don't live there it's difficult to rate but I get these emails from you periodically and they are very informative.1
Better now with the new council. The Booth Falls deliberations were not the town at its best... too closed a process and too
dominated by VR 1
Better salary, less money on rent/housing. Keep the money for local people instead of spending money on J1s or temporary
employment that's send most of the money outside the valley or the country!!1
BOOTH FALLS 1
Booth Heights was a blackeye in this category!!1
Can't attend 'the meeting before the public meeting' - where the real decisions are made in Vail...1
Collaborative with who? The public, other town boards, it's staff, or general community?1
Com Dev & Housing Staff are top notch - best in the valley and among the most professional and collaborative - of all such public
staff - that I've had the pleasure to work with in my 42 years as an architect 1
Communicated issue to Town Council on risks to residents from large cranes. A lot of immediate interest, then no followup and
no return communications.1
Decisions are made before the public hearings. We've heard it again and again from council members who have made their
decisions prior to all evidence being presented. Council is walking a very fine line and could be in trouble if the right people had
all of the information.
1
Development in East Vail - all information not available from the start Good cancelling the town meeting at Donovan Pavilion,
but I think it took a few strong phone calls to get you to see that a gathering of that size with a good many of your older citizens
was probably not well thought out
1
Did not like the way the decision was reached on the new East Vail Employee housing project. Not enough emphasis placed on
the environment and wildlife in my opinion. Also, didn't make sense to have such a close vote being decided by members who
had a business interest in the project being approved.
1
Directors, department managers, and town manager should have followed Vail resorts in shutting down operations immediately
and didn't. Ran busses for almost another week with no passengers and required all other facilities to be full staffed with
absolutely no guests to justify it.
1
Disregarding public outcry bd disapproval of Booth Creek housing proposal 1
Don' really see much support toward local government (first responders) from Town Council.1
Don't know the process of contacting a town council member.1
don't live in Vail 1
Dropped the ball on communications re the bighorn sheep, but stopping the busses and opening the parking lots were good
social distancing measure 1
Every local resident should be able to be tested at a drive up testing facility!1
First time user of this. If it makes a difference then my ratings might change. Thanks 1
For the most part, I feel that the Council has it's mind make up and any input from the citizens is taken with a grain of salt. I'm so
sick of seeing some of the same people on council for term after term when they are eligible for election. Also, time given to
citizen input is very limited and almost laughable.
1
Frustrated at times that as a VAIL business owner, living in Eagle County for 40 yrs. I can't vote on issues in the Town that affect
my business.1
Great 1
Great job DC!1
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Having lived here for 46 years, this group that now leads Vail is great.1
Housing at the East Vail exit could have been handled better Not all info available from the start - I don't think 1
I am not even sure what public engagement opportunities means.1
I am not sure I ever receive info from Town of Vail gov about ongoing issues or topics.1
I am unhappy about the decision to allow mountain lions to be culled/hunted. The meeting was held in Gypsum, in the evening
on a bad snow day, therefore inaccessible.1
I answered don't know on the second question because I am staying inside and don't have a chance to meet them.1
I applaud the dedication of the council members but they are also promoting the extreme high end nature of Vail. Bigger and
more expensive is not better. The economic divide is just too extreme.1
I believe the town is open to listen to the people however when decisions are made, their decisions ALWAYS favor the money
people—rich real estate companies, people with their own agenda. Decisions are not necessarily for the integrity of VAIL.1
I do not know where to access information re: the TOV 1
I feel the town of Vail makes decisions that are not looking at the community as a whole. Vail is a major destination in terms of
employment and recreational activities for the community and some decisions seem single focused on the town and not the
community as a whole.
1
I have not reached out to Town Council members.1
I hear stuff on the radio sometimes 1
I interviewed to get on a committee and it appeared the decision had already been made of who to add; seems like you want
insiders and want to hand-pick people even tho you have a public process, also there are no term limits so some of the people
serving on these committees have been on FOREVER - you lose new perspectives by doing that
1
I just wanna day thank you to our front liners who are doing the best they can to keep our community safe. I hope that we
continue to do our part to fight this virus. I pray that we will win this. Gob bless everyone 1
I like receiving the parking update e-newsletter. It has been helpful to me.1
I live in Mexico and I would like to have a newsletter send to my email every time you have a new communication 1
I only have received information about the possible re-development in the library area rather than other Vail issues.1
I think life has become busy. So the people that are truly interested will seek out what's going on. I'd say less is more in terms of
reaching out. As I don't have a job where I have to check my email, we are in overload information-wise so that our brains just
get fried and we can't process reading a lot of correspondence.
1
I think the initial approval of the Booth Heights housing development showed that the decision making process is not as
collaborative as it should be. Although that proposal was later rejected, I think that the town government needs to honestly
listen to input if it wants to be collarborative.
1
I think the town is doing its best in a difficult situation.1
I think there has been improvement with the recent election of Council members, AND the addition of Town Manager. Prior to
that I had concerns about decision-making/transparency and issues due to not addressing Conflicts of Interest 1
I think ToV govt is very transparent on what they do. We hear the differing perspectives and get context on decision was made. I
think everyone wants to do what is best for town.1
i think you can be too collaborative. At some point you need to act. With another recession lets act and get things done.1
I work in Denver so tough to get up there for week day meetings. The Town council is full of development pro money grabbers.1
I would hope that our community leaders come forward with their 'best guess' given the fact that the virus was spread within
the community during Burton as to how many of us have or have had the virus. Now that testing is not an option unless you
have extreme symptoms and are 'at risk' there is no way to determine how wide spread the virus was other than following
existing infection models which would indicate that at least 50% of our population was infected.
1
I wrote in the above box.1
I'm at fault for not taking advantage of opportunities to get to know the council. I work too much 1
I'm hopeful about the new makeup of the town council, but I've seen meetings open to the public that seemed to be something
the council had to 'endure' before going ahead with a pre planned agenda.1
I'm not actively involved, but feel the opportunities to collaborate are available.1
I'm not aware of opportunities to react to plans and provide input...I learned of this site from the signs posted around
town...that was helpful 1
I'm the kitchen manager at Yellowbelly and meet a lot of people from town if Vail, I maid friends with some of them and they all
are approachable 1
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Immediate action needs to be taken in rental relief for FTYR residents at Timber Ridge. The property continually is very poorly
managed.1
In bed with Vail Resorts is always the wrong path if truly interested in citizens welfare 1
In the beginning of the Big Horn sheep parcel it was clear Vail Resorts had already aligned the support with out following proper
steps with several officials - thanks for, to date bring the project under control 1
Information regarding voting in the Town is sparse. I don't feel I have a say in the decision-making process regarding events, the
use of surplus funds, etc.1
Initially I enjoyed working with the Town's local government, but over a period of time it became very confrontational. Seemed
the Town was mostly worried about litigation and rule enforcement. I felt there was little trust or respect. Vail began feeling
really really uptight.
1
Issues with VA not paying its workers appropriately. It really showed this year. The topic of employee housing has been there for
40+ years without real good plans.1
it feels like w/some issues the public is not fully aware until the ball is already rolling.....case in point Booth Heights 1
It is easy to email the entire town council but I have rarely heard back from them. Recently I sent them all an email and got one
response from Mayor Chapin that he was acknowledging receipt.1
It's too commercialized.1
I've lived in the Vail Valley for over 40yrs + care alot about our community Of course I think we're growing out of control, but
that's progress. One of the main problem is parking. With all of the COVID situation hopefully we'll return to the neighborly
kindness + slow down + appreciate our valley
1
Just take more severe action, don't wait, there are people who will not be chosen because they are not from USA, and I know
you don't care.1
Just to say town of vail employees are very hard workers year round 1
Keep doing the good job.1
Keep doing what you're doing. Keep believing in science.1
Keep up the good work informing people.1
Love the vail police 1
Maybe offer some means for people that don't live in the area, but who pay taxes and have businesses there, to have a platform
to share thoughts and concerns.1
More public info. You got my email some how so why not a daily update of where we are tracking and what plans are.1
More than enough info.1
MOst directors have no interaction with the employees they supervise. Stay away so they don't have to deal with their concerns.1
My family is unemployed. SBA loans and PPP not happening. How do we pay our rent.1
My neighborhood has been involved in the PEC meetings regarding the Doubletree Expansion. We have submitted multiple
letters and spoke at the meetings. We truly do not feel we were adequately heard. Very small concessions were made by the
developer to appease us and we felt that the town planning department were being pressured to push this through as soon as
possible.
1
n/a 2
Need to make local parking more affordable for permanent locals.1
Newspaper updates are very informative.1
No 14
No info on how many residents have been tested. No info on how many are sick.1
No public engagements of any type Bravo should be cancelled Other Ford Theater concert.1
No, this is unprecedented situation and the TOV is handling it very well.1
Other than I want to spend more time in Vail in the future so that I feel a part of the community 1
Our TOV council members are hiding - plus TOV is not providing any format now to be in contact with them.1
Overall I have a positive view of everyone at TOV 1
Overall, I think the Town does a very good job in the daily functioning of a great small town. However, I think that Vail Resorts
has shown undue influence on the decisions of increasing the housing within the town limits. I question how much natural
resources can we expend to add housing that can be built further down valley. When will it be enough? We are already paying a
high price for overbuilding in Vail which I don't think is necessary. I love Vail and it bothers me greatly to see the town overbuilt
due to greed as I don't think we need to add employee housing in the town. If the overgrowth continues, I have been
contemplating other towns that may be better suited for me with less urban sprawl.
1
Parking is a joke. I buy a parking pass in the Ford Lot and you close it down for a concert?? Did u ask? Was there a 'forum'?
Where is the community in that?? Just keep catering to the 10%ers!!1
Perhaps I am just not aware of the ways info provided. I admit I do not read Vail Daily more than a Couple of times/week 1
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Please consider making Red Sandstone K-8; so many concerns with junior high in our valley - that is why people go to charter and
VMS. Red Sandstone is a beautiful, small local school. Housing isn't the only issue. Please consider all issues when making
decisions and don't lose the character, views, natural light of our town.
1
Please do not OK projects, such as the wasteful Red Sandstone parking structure without a vote from Vail residents!!!!!1
Pushing through the new East Vail employee housing.1
Relatively good job so far! Keep it up!1
Satisfied 1
See above 1
See above comments regarding Booth Falls employee housing.1
see box above about civic center plan 1
Seems above average 1
Several months ago I would have rated these as 1-2 and now it is 3-4. Time will tell where it goes from here 1
shelter in place order should be implemented 1
Some members are swayed by the pressures of the older Vail community to vote certain ways. Creating a deeper divide
between the older and younger generations in Vail.1
Sometimes information is hard to find. Unified communication on everything from events to public information needs to more
easily found.1
Staff approachability and Council approachability are different in my eyes. Staff - 5 Council - 2 1
Staff needs to find ways to communicate and obtain feedback in a different venue than going to meetings at town hall. Go out to
the people.1
Stay at home order.1
Thank you for all the COVID updates. Be well.1
Thanks for the great work- see above for suggestions on first responder/and business support, local businesses as much as they
will and want to shouldn't be pressed into giving out charity at this time. They need us to pay a reasonable price for service so
they can cash flow and keep paying employees
1
The council is not leading by example. They don't seem to know how to work collaberatively.1
The decision making process occasionally raises some eyebrows as transparency is not always at the forefront of discussions or
decisions.1
The development at the east Vail exit 1
The fact that a resort town can trash all It's hard workers with no help Or rent control will hurt you in the future.1
The handling of the bighorn sheep and other development issues are a giant problem. Town council needs to increase the
minimum wage for large employers (more than 200) to $20 per hour. VR isn't going to move the mountain. If they paid a living
wage, most of the problems and housing issues would go away.
1
The limiting of public comment on Booth Heights was disappointing. The public should have been given the same amount of
time as the applicant. The fix was in for the project from the beginning.1
The previous council should not have forced the decision on Booth Heights on the eve of an election. It should have been left for
the new council, which does seem more open.1
The Town and particularly need to realize that while VR is the largest employer they continually push the TOV beyond
acceptable limits of our capacity.1
The town council's handling of the Covid-19 situation and the town's communication has been fantastic.1
The Town of Vail asks for feedback. The Town has a very informative website and reaches out to those who provide their email
addresses.1
The Town of Vail has become better over the years at informing people about what is going on. The publications, email alerts
and the efficiency of review processes, i.e. building permit reviews, have been greatly improved.1
The town seems to make decisions on development project without any thought to the town residents input.1
The Vail InDeed Program does not require communication to owners of property within the Homeowner's Association, before
they put a Vail InDeed restriction on property within an HOA. After the Vail InDeed restriction is placed, owners within the HOA
are not notified that this has happened. This information should be readily available to homeowners while it is happening, and
after the fact as well. It seems like a lot of secrecy regarding Vail InDeed restrictions being placed.
1
There is always room for improvement and as a part time resident I really cannot comment on the decision-making process 1
There is no collaboration in decision making. YOU are doing it... the community has no say.1
There needs to be an easier way for families to participate in board meetings. It's hard to leave work to attend a meeting and
comment. More effort should be made to get the public's opinion on projects and developments electronically.1
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There seem to be plenty of attempts to get the opinion of people who are already here to come to a place and give their
opinion. Doesn't seem like a lot of proactive effort to grow a diverse culture across generations of attract business.1
There seems to be a great deal of self-serving going on. The 'sense of community' is gone.1
There's a need for transparency.1
There's always room for improvement and I think there just has to be a lot more participation with more people 1
They way they handle covid -19 1
Those that are critical of the Town in these areas either chose not to participate or didn't get their way 1
Times have changed. My experience with Community Development staff has been disappointing. Folks don't seem to care or be
vested in what happens with the Town of Vail. Different Vail.1
Total waste of money to build Red Sandstone school parking. I was unaware of that project being ok'd. Don't remember a town
vote??1
Town Council is an untouchable group that has no engagement with people who actually live here, they only care about their
own interests.1
Town council is approachable and meetings are open to public. The Booth project seems to be a fiasco waiting to happen.1
Town council is out of touch. Real estate is not the driving force for Town business.1
Town council members are arrogant 1
Town staff always available and quick response. General programs that town has for the dissemination of information are
productive and useful - also timely, not too many, not too few.1
Ultimately the decisions for Chamonix were made regardless of collaboration from the local community.1
Vail Resorts rules this faux 'Town'1
Very poor experiences as there is a person in the government who wields more power than the mayor and causes unnecessary
changes and hoops to be jumped through which increase my costs for even simple things.1
We are in vail but outside town limits. We would like to be more involved but can't vote in the town or serve on committees or
boards 1
We are totally upset with the plans for 'employee housing' in East Vail. The Sheep are our most important community asset and
2 have been killed on I-70 1
We could have been faster but we most likely were hampered by the current incompetent administration in DC 1
We need updated specific data collection to know how many people are positive, their conditions and symptoms ... and how full
the hospital is, and how we can get tested sooner for both the virus and antibodies 1
We were very dissapointed in the way the process of the Booth Heights project was handled.1
When I lived in Vail I was offered to attend all of the meetings, given notes after each one I didnt attend. I love that we are
informative I just feel the rich in this town who dont even live here have far too much say in how its run.1
Where can we find information about what is going on in and around town during this time! I'm sure where to access the info!1
Wish we had more intel on Covid-19 locally 1
Workers in the parking pass office are especially friendly and helpful .1
Would like to know how I can help.1
YOU DID NOTHING VAIL! 1 POST CONFIRMING THE MAYOR HAD...HE HAD SYPTOMS TWO WEEKS AGO WHICH IS WHEN YOU
SHOUD HAVE REACTED 1
Q 6: Do you have any suggestions on how Public Works can improve its services?397
Invite Sample 209
1. The snow plows should not plow walls of snow across private driveways making it impossible to get out. 2. The frontage
roads should be re-striped (white and yellow lines) more often and/or more durably.1
1. Out by Manor Vail the path to the Riva Bahn is always icy until you get to the bus stop. One day someone will fall and sue for
millions, as this has been reported before. The bricks on the public path to Ford Park through the Manor Vail site is falling apart.
Someone is likely to trip in a hole there. Does anyone inspect this? .
1
'Appearance and condition of Town owned buildings is listed TWICE. Town hall is beyond its useful life and is beyond repairs to
make it function into the future 1
Appreciate the need for bear-proof garbage cans but often find the handle to very dirty. Anyway to keep those clean and/or
alternative opening mechanisms?1
be a bit more sensitive to blocking driveway access when plowing streets. I realize this may not be feasible but in a perfect world
this would be appreciated.1
Best towns staff as a group 1
Better led or solar street lighting in East vail 1
Better road marking for turn lanes in the West Vail commercial area.1
Better snow removal on secondary (not bus routes)streets 1
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Bury utility boxes, telephone boxes. DO NOT GIVE COMCAST, ATT, VERIZON, HOLY CROSS, XCEL ABILITY TO PROVIDE SERVICE TO
THE TOWN UNLESS THEY BURY LINES AND PEDESTALS.1
Bus drivers need to announce each stop or have a video screen that shows the next stop. You can not see where you are when
you ride the bus and the lights are on inside and it's dark outside.1
But the smells in some bathrooms (like the Lionshead bathroom by the ice rink) are awful. Due to (I'm guessing) flooring maybe
that is slip-proof, but odor-retaining. Not sure there's a solution, but it's awful.1
Carbon negative operations. Or neutral at the very least 1
Charlie Turnbull should get a raise (and his guys too). Take the money out of Greg Hall's salary.1
Clean up the parking structures 1
Congrats on Herculean efforts this winter. Stay safe out there. Give em the best equipment available.1
consider sidewalks in more areas particularly in the connecting areas between lions head and Vail Village as well as on the
frontage road.1
Could we get the speed bumps back on Chamonix Lane near the two bus stops? The amount of pedestrian traffic on Chamonix
be hind Safeway deserves a 15 mph speed limit like the other parts of Chamonix. The speed limit is 25 mph in front of Safeway
and there are sidewalks. Either put sidewalks on Chamonix or lower the speed limit. The white lines on the sides of the road are
ineffective .
1
Could we go back to speed bumps on Chamonix behind the grocery stores. Placing them in a place that the buses stop or start.
By commons and behind holiday inn.1
Do a better job of maintaining and cleaning public restrooms.1
Doing a great job 1
Doing a great job!1
don't know yet, i'll have more next year 1
Don't know, I can't get to my home there because I am following the stay at home and social distancing.1
Don't smoke. No loud music from the vehicle. Wear pants at waist level.1
Drainage is blocked all over. They don't clear the gravel and debris so water piles up. Example is West Vail bus stop on Gore
Creek drive 1
Eliminate using grader for snow removal. Makes the frontage road too icey 1
Every interaction with a PW employee has been positive. The only thing I can think of is Deep Cleaning the Village & LH Parking
Structures. Maybe Painting now that no one is here. They are icky.1
Everything is good.1
Fix the nasty sewer smell at the 'bridge'1
FIX THE POTHOLES!1
FIX the potholes, come on!!!1
Fix the slope of Sandstone Drive in front of our condo 1116 Sandstone drive. The entire road width drains on our driveway. this
causes ice build up in the winter time. Patty, Greg Hall and Charlie Turnbull are aware and I think working on this with the next
repaving. thanks
1
Floors in parking structure need to be cleaned better, especiall after big events.1
For a town that has a high number of weekenders who love this town and help support it, there should be a public trash location
to drop off our trash. There is a place for recyclables, but we need one for trash.1
Garage is leaking and needs paint 1
Generally a bright spot for Vail.1
Generally very satisfied with public works, but they haven't been responsive about removing sand pushed by the plow onto our
front yard 1
good job!1
great job on this 1
Great job!1
Great job.2
Gutters and curbs on both sides of the roads in Intermountain (especially on Kinnikinnick Rd) to improve drainage, snow removal
and pedestrian safety 1
Have been VERY impressed with street snow removal this winter especially in view of abnormal snowfall...1
Have snow plowers try not to bury driveway entrances.1
Have the town contract with one trash collection company and put fee in our taxes. It is a nuisance to have several different
trash collection companies with thier loud trash trucks running thru our neighborhoods. And the towns buses run too fast and
the new eco-friendly buses are louder and the old gas buses!
1
Hire a leader!1
I love our recycling efforts but could we also have bins for compost ? Also labels so guests know what to put where. I have
noticed many visitors do not recycle nor understand the importance of it.1
I am REALLY impressed by our snow removal.1
I don't have any suggestions on the services can improve because I am satisfied.1
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I enjoy walking through Bridge Street early in the morning going to work and seeing how the Public Works staff are cleaning up
the streets by 'hand sweeping'. I try to greet them with a 'Good Morning and thank you' and often get a smile back, I really
dislike the dirty roads. Snowbanks this time of the year. Totally understand the cost of getting the 'sweeping trucks' out more
often, although it would certainly make it look much cleaner and prettier. Is it possible to reuse the 'sand' more than once.
1
I have seen a lot more trash lately on the ground in the village, more than usual.1
I know a lot of people can not be working right now, but it would be nice to get the gravel swept up. The mag chloride dust on
the roads can be a big allergen.1
I know Stephen's Park is sore spot, but it really is a dog park first and foremost now. I wouldn't take my kids there to play. Not
just bc of dogs, but it's a sewer. We jokingly call it the 'poop & pee park'.1
I live on Forest Rd and it is dangerous and ice covered most of the winter. Also, speed limits should be strictly enforced. Speeding
cars and trucks are very dangerous!1
I love our flowers and the snowplows always plow my street before I leave in the morning. I know we pay our Town Employees
well. I am very happy.1
I realize side streets aren't a priority for plowing, but sometimes we can go a day or two without plowing and it makes it difficult
to drive on our street.1
I realize that the town is investing in upgrades to their buildings, but the main municipal building is so old and appears its age. It
does not represent the 'elite' resort Vail wants as their image. We could use waste cans along the Gore Creek rec path through
Matterhorn. Dog waste bags and trash accumulate along the path. Locals are the ones that clean up after those that are not
inclined to clean up after themselves or their dogs. Dog waste bags are only located at one spot at the Donavon Park fence, a
steep climb, from the path or at the Grand Hyatt. The only waste can along the path is at the Grand Hyatt. If you are not from
the neighborhood, you would not know that there are waste cans at Donavon Pavilion or the Matterhorn bus stop. None of
which are convenient.
1
I think Public Works is always doing a wonderful and thorough job. We see how hard and diligently they work when we winter in
Vail and when we revisit Vail during the month of July.1
I think PW is doing an excellent job,1
I think Vail does a terrific job of this compared to pretty much anywhere else in the state. Certainly better than Boulder County.1
I use the parks all summer. They need to be constantly inspected and maintained and do not appear to be. The wood chips, or
other materials, should be checked and raked daily. As should the actual climber. The restrooms attached to the parks should
have child sized facilities, it's a park for children. And they need to be cleaned more frequently.
1
I would like to personally thank the Public Works crews for all they do!1
If possible, have even more people cleaning main traffic areas, particularly after major events and weekends. Sidewalks near
Golden peak after the burton were pretty gross. In general we do a great job.1
im on the Lionsridge loop bus line. I pay taxes but dont see why the bus STOPS in the summer. Even 2 busses a day would give
something.1
Improve the safety on the bike path from East Vail to Vail Village by removing snow on a regular basis and putting sand on the
path.1
Improved snow removal after we asked but all the snow this winter made it difficult. Called so room made for our limited private
parking. Live at end of culdesac 1
In a dry summer, cut down those grasses and weeds along the road. A fire hazard. especially in front of the fire station in West
Vail!!!1
In general the crew does a great job. Management is not always great however. Time for some managers to move on.1
It seemed this winter that several snow storms the roads were plowed after the snow stopped making the roads very slippery.1
It would be nice for the town to fix the roads when needed.1
It would be nice if they could shovel the kids playgrounds in the winter. Donovan park, pirate park. Maybe we could have park
volunteers. It is very hazardous climbing with my 4 yr old niece when it is all ice.1
It's great.1
Just stay the course, you are doing fine.1
Just think you are trying to do the best you can and we can tell, we are grateful 1
Keep doing what you're doing 1
keep it up 1
Keep up the good work 1
Keep up the good work!!1
kudos for real-time info on parking availability during ski season 1
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June 16, 2020 - Page 123 of 393
Let private snowplowers move snow to storage areas along town streets. Cut snowbanks farther back and more frequently.
Don't block driveways and private streets with mounds of snow.1
Lots of rocks after snow melts and check more often on our streets for drainage as it's covered full of rocks 1
Make bar owners pick up the cigarette butts in front of their doorways.1
Make sure projects are necessary and not pursued just because you can get subsidized funding. The new underpass and E Vail
interchange are overdone and E Vail is not in keeping with Vail 'look'1
Make sure the street sweeper removes rocks used for traction (Matterhorn/S. Frontage Rd.). Also, there should be a sign on the
area where (Matterhorn Rd./ S. Frontage Rd) meet - we reside on the corner of the street and see many cars thinking the path
leading up to the park is a road and its dangerous during high season to see cars turning right thinking that is S. Frontage Rd.
when its a path leading to the park. Not sure what sign to put there (maybe) no access for vehicles?
1
Maybe focusing more of it's clean up efforts on the outskirts of i70 were trash tends to build up daily.1
More availability of trash collection services where you can get rid of trash on days other then specific collection days, even if at
a fee.1
more heated sidewalks on both sides of west meadow 1
More public trash and recycling cans!1
more snow plow trucks please 1
No 18
No suggestions, but a big THANK YOU for keeping the roads clear out the in the deep freeze of East Vail. We appreciate it!1
No, I think you guys do a really good job.1
no, I'm pleased with the services provided 1
NO, they are doing an incredible JOB!1
No. In general, excellent work across the board.1
None 3
none is always looking great, and is nice to visit 1
None.1
None. You guys are awesome!1
Not at this time 1
not too many public restrooms...1
noticed this year that road maintenance needs attention 1
on city streets where individuals walk, and are hilly, increase non slip materials 1
open your eyes more to what is reality that is why they get paid 1
Overall well done. As noted above, additional trash stations would be a welcome upgrade in the public works area.1
Perhaps be more able to remove dead or dying trees on TOV property adjoining private home both for structure safety and
future fire concerns.1
Plant and maintain flowers in road dividers in East Vail; something low and colorful- petunias?1
Please ask plow drivers to be careful of people's lawns and the bridges found in a number of neighborhoods. We watched a
private plow service push mounds of snow well into our yard, digging into our yard, and pushing snow and dirt up against our
trees. We will have to work on the yard this summer.
1
Please do a better and more timely job of cleaning up around the bus stops. I see trash and cigarette butts all the time. Those
areas should be immaculate, despite their high usage. Per snow removal, please knock down snow berms that block sightlines
at intersections. Why don't you see what myself and every other driver encounters at particular intersections? Anticipate and
get 'er done. On a plus side, Public Works has always been quick to respond to any of my concerns. Bravo and Kudos, Charlie
and Crew!
1
plow/sand Buffehr Creek earlier and more frequently. Seems like the past few years many more spinouts, trouble getting up hill
and down and dangerous walking conditions 1
Pot hole patrol and a number to call or website to report potholes 1
problem with heated sidewalks not being repaired.1
provide tools to help keep dog parks clean in the spring. shovels and buckets, pooper scoopers would help with the spring time
dog poop blooms where disintegrated months old previously buried poop is surfacing and bags can't effectively help dispose of
the problem.
1
public restroom near Arrabelle Ice Rink is always dirty. public restrooms in pocket parks are very clean.1
public restrooms need help 1
Public Works did an excellent job of keeping the snow banks knocked down so traffic could see around corners. I am very
pleased with how quickly the main roads are clear of snow, and the drivers always seem aware of oncoming traffic and do a
wonderful job.
1
Public Works does a great job.1
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Public works is one of Vail's best characteristics.1
put less gravel down or try to pick up more. Would like to see monitoring of mount dropped and amount reclaimed with goal to
reduce gravel that is left.Start measuring it. We should have snow tires so not that necessary.1
really like street sweeoing on frontage in front of golf course so i can ride my bike 1
Re-pipe the vent that produces the sewage smell between the structure and the covered bridge. It is very unwelcoming (for
locals and guests) to walk down those stairs and get punched in the nose with that smell. Replace the wood on the covered
bridge with something that will allow snowmelt. There is snowmelt on either side of it which gives a false sense of
security/traction. In the winter, on a daily basis I see people slipping. These result in either a near miss or going down
completely. I've seen the near misses cause the most damage. When one person carrying skis slips and in trying to regain their
balance swings their skis or poles and strikes someone else. It happens more than it should.
1
Replace the men's urinal in the Town Hall bathroom! It is wasteful and shines a bad light on Vail. Public Works does a good job
with the roads but maybe they should identify some areas to remove slush on warm days on back streets. (Basingdale)1
Restroom in Lionshead by the ice rink is disgusting by Noon. Are there enough employees hired to make rouitne rounds to the
rest rooms?1
Roads seem to be falling behind. Especially at east Vail interchange where all the recent construction really did a number on
Bighorn Road.1
Roads should be maintained better (potholes etc)1
Saw the street crew blow garbage into the drain. I know that goes right into the river. Couldn't/ didn't approach the man.
Probably should have and that is on me.1
seems good 1
Several Town owned buildings are becoming dated and worn, ie Town Hal and Community Development 1
Snow plow drivers drive too fast 1
Snow removal has been outstanding 1
Snow removal is a safety issue. Surprised at the one lane situation in neighborhoods during the last big storm.1
Snow removal is amazing. I ride the bike path from West Vail all winter and it is almost always clear. When the Roost is finally
redeveloped it would be good to extend the separate bike path. Pigeons in the village core are an increasing problem . Better to
deal with it now before it is major.
1
Snow removal is excellent. I never saw such much equipment being used. Great job. Early mornings, vail village is swept and
picked up everyday.1
Snow removal is unbelievably good 1
snow removal on Sandstone Drive is sparse.1
Snowberry Drive in Intermountain was left as a 1-lane road for over 2 weeks after a heavy snow. We appreciate that the roads
were cleared, but so much snow on the side of the road, reduced it to a 1-lane road, causing many people to get stuck in the
snow banks.
1
Some of the buildings are quite dated and I think the Public Works Department should be moved down valley 1
some sort of ordinance on dog owners that do not pick up after their dogs in parks and on trails. I realize hard to inforce but
something needs to be done about that. It's a health hazard!1
start street sweeping now to accommodate bikers who should not travel to recreate 1
Stop putting so many rocks on the road 1
Stop using Salt and Gravel...sand is better 1
Street sweepers - too often - too early in the morning!1
Street sweeping in spring will be essential this year as people will be getting on their bikes early for something to do outside
while maintaining social distancing.1
Streets and walkways in the neighborhoods seem to be cluttered with trash and debris.1
Sweep more in the spring so cinders don't end up in the creeks 1
Sweep streets earlier. Add sidewalks in sandstone neighborhood. More asphalt work.1
Thank you public works for keeping town beautiful 1
The I-70 underpass between Aspen Lane and Bald Mtn. Road gets very icy and impassable during winter months.1
The bathroom in the Village underneath Vandettas frequently isn't as clean as I would expect - paper on the floors, toilets not
flushed, etc. Also, it would be nice to have bins installed in the bathrooms to hold gloves and other accessories that can't hang
on the hooks.
1
The biggest issue is the terrible condition of I-70 but that's CDOT 1
The gravel side of streets needs to be removed 1
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The huge snow removal machine that the city uses in March damages the brand new road they just put in this summer There
are now new snowplow scars in the brand new road we just paid for this summer and it seems like the stupid new layer they
placed around Burrher Creek & Lions Ridge Loop was entirely too thin and did not even seem to last one year. Worthless waste
of money. It got washed away in one rainstorm.
1
The municipal building is hardly one of Vail's more attractive structures.1
The Public Works team is awesome!1
The snow plow drivers on my street help me out everytime it snows and I appreciate their help. Some of the drivers dump
snow in driveways when it is not necessary. Carry the snow when going past a driveway and perhaps slow down.1
The snow removal is ridiculous, I regularly witness plows with the blade down plowing dry pavement or a 'dusting' of snow, after
the plows go by in these circumstances the pavement has both fresh chunks missing as well as a layer of the surface scraped off.
This is a mountain town, some snow on the road is ok and is better than road damage.
1
The spring/summer flowers in and around the Village are wonderful. Please keeping doing the same.1
The town looks clean every time we are in.1
The town-owned buildings need an update to make them aesthetically more pleasing.1
There are some roads in vail that get repaved almost every year. Black gore dr in east vail is pitiful can we get a repave?! Most
people on the road actually live here unlike forest drive that get repaved it a little dirt gets on it.1
These members do a great job, keep it up 1
They are doing a great job!1
They are doing a great job.1
They are doing a very good job!1
They do a great job 1
They do a great job. The Village looks amazing every morning. Staff is always friendly. The streets are plowed well. We should
monitor and enforce sidewalks being cleared. Plow companies often plow snow on the sidewalks causing people to have to walk
on the streets in those sections. This is dangerous and discourages people to use their care instead of walking, busing or biking.
1
They make it look so easy to clear roads on stormy days. I've never noticed anything that wasn't completely clean and
maintained.1
They try and it shows!1
they've been great Mr Burnett would be proud.1
Tired of having to clear snow from snowplow at my driveway entrance several times a day 1
Tony is a great plow driver, very aware of his surroundings. Nick is awesome in the loader. Gail is great as she patrols the
neighborhood and is great with my dog 1
Too many lava rocks this year.1
Too many rocks strewn on the roads. This black rock gets in tires, garages and homes. Also chips windshields and is just plain
unsightly. Sand, as Aspen uses, is better environmentally. Between storms it would be nice if some attempt was made to sweep
it up.
1
TOV public works does a grade A job.1
Town does little to nothing ot protect pedestrians and cyclists. Patrolling of speed limits and putting speed humps, sidewalks,
protected bike paths on the roads are necessary to protect cyclists and pedestrians. Town seems much more concerned with not
annoying out of town drivers by stopping them for speeding than protecting vulnerable users of the road.
1
Town doesn't need to use big snow removal machinery on small streets as often. We don't need 'super highways' in west Vail.
Gravel and big dirty snow piles result. Sometimes they come when the streets are mostly melted and a waste of time on the
machinery.
1
Town hall and Community Development Building are not up to community standards.1
Vail view drive north side parking. 'Maintenance' Monday and Friday mornings year round, what exactly is being done?1
We live on a tough to maintain street with steep grades...Sandy Lane. It can readily get impassible in snow storms/icy
conditions/snow build-up. Extra attention is appreciated!!1
We live up Buffher crk rd and have no bus service, which I'm sure all of our tax $ pay for, so our snow plowing seems to be low
on the priority list! There are a lot of full time residents that live up there, how about bus service for us?1
We need a new police department building.1
We would love to see quicker clean up of cinders from sidewalks and streets as taking out girls for a walk in their stroller which is
difficult when the road sides and sidewalks are covered in cinders.1
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When I take my dog for a walk in the winter mornings, I usually bring a flashlight because it can be dusk/ dark. The streets are
curvy on Potato Patch and they drive so fast. They don't really slow down when they see me and my dog. I know it sounds
ridiculous, but it can be scary. I wish they would slow down a little when they see pedestrians/ dogs.
1
When PW does major snow removal in North West Vail neighborhood, they frequently block off entire lanes with piles of snow
that sit for days. I know it is hard to find a place for all the snow, but in some areas visibility is impaired due to the piles they
leave.
1
Workers are outstanding!1
Yes! Please put sidewalks in East Vail. Drivers RARELY obey the speed limit of 15mph. Someone is going to get injured--it is an
accident waiting to happen as there is nowhere for pedestrians to walk but in the street. I have called the police many times.1
You have the same question twice.1
You're doing a great job.1
Open Link 188
*Just want to say that for YEARS I have always noted how clean the TOV parking structure bathrooms are!1
All involved do a great job. Pleasant early in the morning keeping the Town pristine!1
Another trash can (maybe near Aspen Lane?) or two along the bike path from VGC to East Vail where you can service it/them.
We are frequently picking up left dog poop and bikers' trash.1
As always kudos & high praise go out to the snow removal/disposal crews - they are wonderful. we live on a very steep street &
feel very safe in winter 1
Assistance with dog poop clean up. Many of us do but not enough to out number the amount that doesn't.1
At the bridge over Gore Creek on Aspen Lane there. Is a guy who goes out of his room (rents) and uses that area to smoke - does
this about 10 times a day when not working in his Vail Run Salon. Smoking is not allowed on Vail Trails and yet this guy is always
sitting on the fence - smoking
1
Better leadership 1
Call in group gatherings to law enforcement so they can be broken up.1
Charlie and his crew are second to none. When we had the storm that put down approx 3'/hour, my little street had one pass of
the plow before 9 am, and was sufficently clean and usable by the afternoon. They all deserve a raise.1
Charlie Turnbull is a very competent caring personand I'm sure he does an outstanding job. I have full confidence in him and his
decision making and I'm sure he will do everything in his power to keep his employees safe!1
Clean the parking garage throughout the winter season. The ground is dirty with lots of mud. It's gross to walk. Clean the
elevator waiting area on P1 more frequently. Walls are dirty and also with foot prints. Cleaning the ground too 1
comment regarding plowing already given Lionshead still looks like the ugly step sister and is left out of major town events 1
Concerns are not about appearances.1
Condition of town buildings (old buildings need new systems if they are not going to be updated/rebuild) (i.e hvac
modernization)1
Continue in present course 1
Continue the customer service training for all of the community. That was great.1
Convert public restrooms to pull out/push out entry and exit doors. Have motion sensor water faucets and soap dispensers to
help improve cleanliness and stop future spreads of germs and virus.1
Create some new banners for the entry and egress to town thanking our community for doing their part and reassuring everyone
we will get through this!1
Cut down one or two remaining pine trees on Gore Creek in vicinity of The Wren. Also it would be a great benefit to have the
path along Gore Creek plowed all the way to Ford Park? Presently the plowing stops at The Apollo.1
Department seems to do a great job. The only input I'd have is scaling back somehow from a financial perspective. Like the
flowers beds are beautiful, but in a time of crisis, how can that be curtailed? As we go through this crisis some are recognizing
essentials in their lives. Can we do that as a town? Is it a necessity to have the most beautiful flowers? That comes at a price,
1
Do something!! About the freeway noise. Please/ all you all do is talk,1
Dog waste. Some Owners walk their dogs, put the dog feces in the green bags and then LEAVE THE BAGS ON THE SIDE OF THE
ROAD OR WORSE. Who do they think should pick them up? Dogs need to have dna on file. If feces us on road, test it and fine the
owner. You'd make enough money to pay for the process.
1
Doing a great job!2
Doing a great job, with restrictions 1
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Doing a great job.1
Doing a great job. TOV did a great job with the bus system and getting a handle on limiting bus capacity. Overall, I'm satisfied.1
Doing great overall 1
Doing great.1
East Vail better road (winter) maintenance 1
Expand Public Works facilities 1
Fill pot holes people !1
Find a way top get the bubble gum off the village brick roads 1
Fix the slope/drainage issues on Sandstone drive. safety hazard in the winter time 1
good job!1
Great crews, good people!1
Have employees not be on cellphones while on duty.1
Hirer nicer snow plow drivers 1
I am especially impressed with the snow removable crews and the great job they do on our roads. No need for improvement,
only praise!1
I broke my leg because Vail town didn't clean the ice on the roads ......1
I don't think these questions have much to do with Covid 19 1
I get grossed out when the snow melts and the amount of dog poop.1
I have always thought that the Public Works department has done an excellent job throughout Vail 1
I have lived in several places all over the country but my childhood home is Hermosa Beach, CA. It is a tiny beach town in
southern CA and I always tell people that we settled on Vail because it feels like Hermosa did when I was little, the only
difference is instead of the ocean, we have the mountains. The community is friendly and everyone smiles and waves and you
can tell that everyone who lives her appreciates and loves it and it shows from programming that the Symposium offers, to the
arts and music events all the way down to the care the public works employees put into everything they do. They also always
smile and wave, seems like they enjoy their jobs and that makes a huge difference. Living in DC when I am not here, the vibe is
about as opposite as you can imagine. We love Vail and look forward to making it our permanent residence when we retire...
and hope we can afford to buy a house here ... but for now, our tiny condo is heaven.
1
I have not been to any of these areas in some time so I have no idea what they look like. Seems to me these areas should be
closed and scaling back staff.1
I hope they are financially compensated for their constant efforts 1
I know the Post Office is not town owned! But we need to make sure this building looks the part of Vail! It is a DISGRACE how it
looks… especially in summer. We are a world known and visited destination... and if ever a visitor went there they would think
they were in the hood of inner city! I feel the town of Vail needs to make this a known eye sore and rally to change... either
through volunteer or work or funding or pressure for them to figure it out!!
1
I left messages for the snow plow supervisor this winter. Never even got a return call. Bad. At least respond.1
I look forward to spring!1
I love this community.....I want to take action/do my part to help us come out of this stronger....I would appreciate info on things
I can do to help.1
I only want to compliment the people who are still out there working, keeping the people who are able, because of the nature of
their jobs and economic stability, to sequester themselves from all of this ( I am one of those and a bit ashamed of it).1
I think Public Works does an amazing job. Our streets are cleared right away after a storm, the parks and pedestrian areas are
always clean, too.1
I think that public works goes over the top on much of the maintenance including street sweeping, plowing, park maintenance
and village maintenance. Small reductions in these areas will not have major impacts on the overall community. While I
understand the towns desire to maintain a world class level of service the services provided are way over the top in many cases.
1
I wish that the town would stop plowing snow into our parking lot and onto our sidewalk on Red Sandstone Rd. I also wish that
the town would insist that the Solaris bathroom was kept in better condition. Every weekend it is filthy.1
I would happily double the taxes that go to TOV if we could double the number of plow divers and have them take their time to
not plow in my driveway.1
I would like to see more roadside trash pick up.1
Increase hand sanitizers in public places and have water bottle fill stations increase 1
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Increasing the frequency of snow removal on Bellflower drive during the winter would be really necessary to keep our street
safe. Many times the frontage road and kinickinick are cleared, and i noticed we get neglected. I wish our street did not have to
be reduced to a one lane street because of snow accumulation. one question : what am i supposed to do with the snow from
the road that is being plowed in my driveway by the city trucks ? I cant put it anywhere and end up having to showel it back on
the side of the street. Does not make sense and it kills my back, because once it is plowed it is like cement..... Maybe the snow
could be pushed to the sides of the street between the properties instead of our drvieways...... And then hauled away, because
being northfacing, that snow will not melt otherwise.... Having said that, you have improved the frequencies of this service in the
past 5 yrs, so thank you, but a little bit more would really help us tremendously. Thank you
1
Install a diaper changing table in the men's bathrooms! What is this, 1945?!1
It would really help if they could get the recreation paths and streets swept up for people to use. Now that most of the trails are
closed for migration and calving, there will be more and more people placed in a smaller area to recreate. Townhall, the Police
Department, and Community Development could all use a facelift.
1
Keep doing what you're doing 1
Keep doing what you're doing.1
keep it up 1
Keep parks and playgrounds closed until the pandemic ceases.1
Keep the bathrooms clean around the clock!1
Keep up on the maintenance but PW is doing a great job of that. They also need to put the hammer down on VR to keep up on
their maintenance and safety on the sidewalks and stuff the town does not control. GoldPeak would be a great example of what
VR has done very little maintenance to the sidewalks
1
Keep up the Good work these are hard times for everyone especially those Essential wirkers who more pressure on them now
then ever, We thank You!1
Light the walkways in the Village better. Sometimes it feels like walking in the dark.1
Love hearing the plows out! That means it's a great day in our community. Thanks for continuing to plow sidewalks during COVID-
19. Helps us keep exercising.1
Lower Taxes 1
Make sure people are using masks and gloves 1
Make the parking garages look much better. They are a disgrace.1
Many ToV buildings are dated, with COVID, until town gets back on feet economically, now is not right time to address buildings.
Work w Vail Health to provide COVID-19 and immunity testing at strategic spots and when it comes vaccines 1
Maybe desinfect the street,bus.1
More Jeremy's 1
More no smoking signs at bus stops 1
more speed signs and perhaps speed bumps 1
More sweeping and cleaning while there are few vehicles on the roads.1
My favorite part about Vail is all the flowers, cleanliness, fresh air, decorations and just the general care and attention that is
given to the surroundings.1
my local Stephens park has had dog owner efforts to begin spring poop pickup. I hope it's an improvement from 2019.1
n/a 1
Na 1
need for sand on some icy surfaces along rec path near ford park 1
need more litter pickup from the streets, amazing how must trash tourists discard 1
No 11
No suggestions about improvements but wat to alert to a concern. There is a strange drain like cover that is open and looks like
it could cause damage to a kid on the west side of the I70 overpass about half way down the path from the top of the north side
of the overpass to the frontage road.
1
No they are doing great 1
No, they do a great job.1
No. public works is great 1
No. They are terrific, especially with plowing, and very responsive to minor issues when called.1
No. They do a great job.1
None 2
None, they seem to be doing a terrific job!!1
None. Great job.1
Not at this time.1
Not at this time. Satisfied with good job they are doing 1
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Oh I think maybe surveys that are done more often and also a customer comments that could be handed in and just dropped in
a box to some people like to write right away instead of getting online doing it..1
Old holiday decorations need to be removed more timely.1
Only a first world problems here, the route the snowplows go when it snows at night the plows come but between 4:30 and 5:00
am and wake me up. Yes first world problems, and I know need to plow roads is a certain order.1
Open bathrooms earlier in off season.1
Originally from Michigan where roads are a mess and schools called off due to snow. Your roads are great and so is snow
removal. The county has been out already with street cleaner machines. Excellent!1
Our daughter is the Supervising Accountant for the Santa Barbara County Public Works Department. She and others are
'essential workers' and I know the efforts they are putting in during this crisis. Thus, I appeciate the efforts of the TOV and Eagle
County Public Works employees. So they just need to keeo up the great work.
1
Our parks are amazing - kudos to Gregg Barrie and staff. Please keep park bathrooms open year-round; kids have to use the
facilities all of the time and the porta-john next to a bathroom does not make sense. Heat them, clean them, keep them all open -
Donovan is the only one open year round. It's not just kids using them, people on walks use them too. Turn trail from
Donovan to town into nordic track - grade the trail for nordic skiing.
1
Our snowplow drivers are the best! Cigarette butts and ash are dirty and disgusting, especially at the transportation center.
Town employees work hard to keep everything clean and shouldn't have to fight that losing battle.1
Overall, Public Works does an outstanding job. Ideally, I would like to see more snow removal during intense snow storms so
that the roads are safer when so many people need to travel through this valley for work.1
Pay more attention to the West Vail, commercial strip. It is often a mess while Vail Village is pristine. Public restrooms in winter
are noticeably less clean than VR counterparts. Town could do a better job.1
Please open bike paths 1
please partner with CDOT to fix potholes and damage on I-70.1
Plot earlier in the day so roads are cleared at school drop off time.1
Plow the snow a little earlier meaning before it stops and get all packed down 1
Plowing of alleys had to be requested only after people fell.1
Plowing quality has gone down.1
Pot holes always remains a struggle 1
potato patch is extremely slippery from the cinders/gravel from snowstorms. It would be great to get it cleared off as their are
many people using the road now to exercise 1
Potholes are not well graded to match the level of the rest of the street. This needs to be improved 1
Praise for all the efforts!!1
Probably don't need the snow removal so much, it's excessive 1
Provide a covered bus stop at the Spruce Creek stop.1
Provide more parking spaces.1
Provide training for PW Employees both on the job and off the job. One in particular, Alex Fritton is angry all the time, barks and
is alway aggressive, believes he owns the property he rents and barks at the owner.1
Public restrooms were a nightmare during the ski season. They were filthy and not serviced as much as needed. Restrooms
need to be serviced more than 1x day and at minimum should be serviced 2x day.1
Public works does a good job. Even with the heavy January and February snowfalls; my neighborhood was regularly cleared in an
expedient manner.1
Recreational paths and road shoulders could use a good sweep-up. With a lot of the trails closing around town for calving and
migration, there will be a lot of use very soon.1
Restrooms need attending more often...2-3 times a day they need cleaning. The one in Lionshead by the skating rink needs the
floor and walls redone.1
Reward Charlie and his team for the job they did on our roads this winter. Amazing work everywhere in Intermountain and
beyond.1
Right of way permits and related should not be like getting a prison sentence.1
roads could always use work but its tough I get it. otherwise TOV does pretty well with maintenence of this area.1
Roads well maintained 1
sidewalks with snow removal on on all town of Vail streets 1
So far, so good...1
Some extra surveillance to keep the people out of the restricted areas.1
Start street sweeping early in the spring and put out trash cans/dog poop bags 1
Sweep pedestrian pathways of winter debris between snowstorms. Many people are walking in the parks.1
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Take care of and improve what we already have. Stop building more!1
thank you for your diligence and hard work 1
Thank you for your service.1
Thank you! They do a great job!1
The landscaping, parks, and village are PERFECT!! Thanks for maintaining them. I love seeing crews in the roundabout planting
and pruning. The flags change according to events, the signage is very good for structures, road closures, and info.1
The parking along the Frontage Rd. has grown into a problem. Someday when money is flowing again, another parking structure
would be nice. Maybe an underground structure east of the Ford Amphitheater would be nice.1
The restroom by the Arabelle Ice Rink is consistently filthy and in disrepair. The floor is buckling, and toilet paper dispensers
broken, and water faucet leaks. This has been like this since at least July 2019.1
The sidewalk areas under the I70 underpass (the circle near Simba Run) could use more attention in the winter. Water drips from
the bridge and cause an awful ice patch. The ice was not maintained this winter as in previous winters and was extremely
dangerous.
1
The town always looks great!1
The Vail parking structure is super dirty, the walls near all entrances are seriously in need of help. Public bathrooms in the
parking structure are never stocked with napkins or toilet paper.1
The vv parking structure is disgusting!1
The walkway under I70 between Aspen Lane and Bald Mountain road is a Disaster! Snow melts, runs down, freezes and causes a
slicked over ice rink. Water runs into the road so even a bigger HUGE ice ink. I've seen tire tracks up on the walkway and fear the
someone could be taken out by a skidding vehicle. It's VERY dangerous, so only use that walkway when I have to.
1
There doing a fine job.1
There is always room for improvement. However, I feel so blessed to live in a town that takes pride in making our public spaces
clean and beautiful.1
There is no pedestrian connection in WINTER between East Lionshead Cirlce and the access to Lionshead Village. This needs
addressing and the speed of vehicles reduced. People can slip and injure themselves or get run over by vehicles 1
There needs to be paper towels in public toilets. We have been told for years that the air dry machines for hands SPREAD disease
and germs around the room. They should be disconnected at a time like this. Vail Resorts is the worst offender.1
These guys are very friendly! Thanks to them!1
These guys do an unbelievable, consistently great job!1
They are awesome, town hall is just past its lifespan.1
They are doing a great job. Let's open up more bike paths. But now it is snowing again.1
They are ggreat 1
They are simply amazing 1
They do a great job.2
They do amazing work.1
They do an amazing job.1
They do an excellent job. Bathrooms need to be cleaner and updated. I'm ambivalent about the Town-owned buildings.1
This needs not to be a family fan establishment. Too many couples running one department.1
THIS SHOULD NOT BE ON THIS SURVEY 1
To many locals walk their dogs on the frontage road and parks and do not pick up their poop. Town should enforce this better, it
is a mess.1
TOV does a great job but there is always room for improvement here. More springtime street sweeping for sure!!1
Town buildings are in need of updating.1
Town owned buildings are not the image that the Town should want to convey. Run down, smelly, crap heating systems, crap
cooling systems.1
Truck traffic / delivery vehicles in the village and lionshead are damaging the streetscape and overall aesthetics.1
Trying not to let ice accumulate on side roads 1
Unfortunately,it is probably lack of staff as we all have that issue 1
Using the sidewalk from Middle Creek to Red Sandstone Garage is a death wish because it is frequently covered in ice and snow,
even days after a snow event. I'm afraid I will be injured one of these times slipping & falling on it.1
Vail always looks fantastic!1
Very satisfied 1
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we could probably relax on the snow removal trucks not. The snow will melt and the address extra activity is not healthy for the
environment 1
We have some dated buildings. Require remodels when the town has the funds again 1
When loading trucks with loaders for snow haul off, flaggers are required, even at 6am. If the situation would require
construction crews to use flaggers, then TOV should be using flaggers. Roundabouts look nice, but 80% of the summer there are
trucks, cones, & workers in them. I HIGHLY encourage more xeriscape in the roundabouts. Parks also look nice, but
maintenance is sometimes excessive. For several hours EVERY day, they have mowers running, leaf blowers, weed whackers, etc
that cause air & noise pollution and make the park less pleasant. Decreasing the frequency of this maintenance could save the
Town money, minimize the noise and disturbance, and not sacrifice cleanliness and upkeep.
1
Who Cares right now!!!1
You guys are always awesome 1
Q 9: Do you have any suggestions on how the Fire Department can improve its services?269
Invite Sample 146
a person in our development was having a charcoal fire on a wood covered deck with a wood overhang. fire department would
not come out to talk with the person. This is a violation of the fire code.1
All my interactions with the fire department have been positive. They are always willing to take a moment to make local kids
feel special.1
Am only aware of requirement for fire resistant roof material for new build and renovation of older properties. Not sure what
ignition-resistant landscaping is and would welcome a leaflet on that.1
Am very concerned about impact of a major fire in town and the local area (e.g. forest fire sweeping through the Valley); have
no background in this respect (e.g. knowledge if our Fire Department responses to a high-rise/hotel fire would be adequate...).
Would strongly support issues the Council and Fire Department feel are necessary and indicated to promote fire-related safety
issues (e.g. more fire trucks, staff, etc.)
1
As president of the homeowners association in my building I am quite aware and often in contact with the fire safety folks.1
Ban all fireworks all year round.1
Be more public facing with helpful messaging about mitigation and fire systems.1
Being proactive on recommending tree removal on overgrown properties.1
Bring back Captain Bensen!1
Check high occupancy areas 1
Communicate more, I don't see the materials with FD as I do with TOV updates.1
Communicate the policies on trees. I have heard we can not cut down a tree in our yard without replacing a tree of similar size...
would like to trim back some trees from near our house and near our shake roof. I would like to replace our shake roof, but need
my duplex neighbor to do the same (he is not in favor, I am), so TOV regulations are holding me hostage. I want to change to a
fire-resistant plastic slate-look roof (the same exact product TOV used on the Golf Course Shelters on the TOV Golf Course. Who
do I talk to? Steve Booren. 303-521-5268 (c)
1
Does anyone know what to do if there is a fire....?1
Doing great job 1
Doing OK 1
Don't be too intrusive for new landscaping we already have enough rules and bureaucrats t deal with.1
East Vail forest fire mitigation near residences bordering forest 1
Education on fire mitigation would be helpful. Combining fire mitigation with aesthetic appeal would be great.1
Enforce more fire mitigation around homes and offer some financial incentives since it's so expensive and the wait lists are long
right now.1
Enforcement of new Code on at risk older properties in the town. Too many very large trees have grown as the town ages, Allow
more of these trees to be cut down, with the replacement by smaller foliage further from older structures 1
Existing small lots are already over on site coverage. Now the recommendations are to have hard surfaces 5' around the building
perimeter, which seems like a good idea. What are people supposed to do to protect their property, tear up their driveway and
on grade decks to transfer site coverage to hard surfaces around homes? Community Development needs to get a clue that the
site coverage requirements do not reflect any reality on developed lots seeking to provide wildfire mitigation.
1
Faster inspections/more staff 1
Fire dept overeaches the needs and expectations of the community. It seems they always want more. We should negotiate a
better plan with Eagle County for fire work on Vail Pass. Departments send different messages - Com Dep want landscaping and
Fire Dept wants is all taken out.
1
Fire guys are the best 1
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Free removal of fire-hazardous trees 1
Get an electric car 1
Get to know the weird home numbering system on roads associated with Buffehr Creek Road .1
Great guys.1
Great team, stay safe 1
Hats off to our fire dept! Great job and communication of wildfire mitigation efforts. The process of approval for tree removal for
fire prevention was easy and professional 1
Have a booth at the Farmers Market (maybe share with Police). Have give aways for kids as well as hand out info and answer
questions.1
Have a fire extinguisher inspection 1
Have town rated for wildfire mitigation so we can get reduction in our insurance bill. Other towns in the Vail valley are rated
why not Vail.1
Having just remodeled a home, I think the new sprinkler requirements will make it very difficult for the middle class to live in
Vail. Had we known about the requirement, we would not have purchased our duplex in East Vail and would have stayed in
Homestead.
1
Help more in elimination of dead limbs on hillside.1
How about considering a once-a-year pancake breakfast accepting donations to the local fire department. The donations should
more than cover the costs of the breakfast.1
I am not familiar with any of the above. I luckily haven't had to call the fire department.1
I do not really think about the Fire Department.1
I don't have any suggestions for the Fire Department.1
I have had no interaction with Fire department 1
I have had one experience. I cannot speak highly enough of their response!1
I have not had any interaction with the fire department in Vail 1
I hear from contractors about challenges with plan review with the fire department. I want to make sure they are collaborative
with their engagement with the community and recognize that there are significant costs associated with some fire codes and
that our community also has a wonderful fire department that can respond quickly to issues we have.
1
I hope you now allow Hardie Board and vinyl siding. The stuff looks great and has come a long way from when the ordinances
prohibiting were written. Just like the opinion of shake shingle roofing. Get into the 20th century!1
I know we could and should do much more. Please talk to my husband and convince him.1
I love the fire department! there was truck in the village when our grandkids were visiting. They had just responded to an alarm.
There were no issues, and they let my three grandkids sit behind the wheel of the truck before heading back to the station. Ages
6,5, and 3
1
I think the fire dept. is doing a good job. Nothing has burned down and no loss of life!1
I think we can do more to help mitigate wildfire risks.1
I think we need to spend more efforts on reducing wildfire issues.1
I was disappointed to recently find out that if my car battery is dead across the street from the Vail Fire Department, they will no
longer jump my car. I asked for it 2x in 5 years but it was SO nice that they did it! I thought it was such a great small town
gesture. Now I'm told it's a liability! Really??? That's ridiculous. It's helping someone in the community. I have a new car so I
doubt I will need it but my friend's battery was dead the other day and the guy refused. It was 10' away. Outside. Next to the
park. They were not busy. Is he so inept that he can not use jumper cables without blowing up the car????
1
I'm excited to take the Real Fire course tomorrow, as a real estate broker and would, be better to answer this question
tomorrow.1
Increase staffing to meet NFPA standards. Provide two sets of PPE per firefighter. Require automatic sprinkler protection for all
new construction and for major remodels both commercial and residential.1
I've been told they are very difficult to work with...1
I've had 4 places in vail fire and other regulations are while i will not build in Vail again 1
I've heard that if the fire department puts out a fire in your house or property you get billed. If this is true this is very sad and
wrong.1
Just understand that everyone does not have the money to surround their houses with 6' of stone 1
Keep up the good work 1
Keep up the great work!1
Kkudos to the fire dept. -- they came out on New Years night to deal with a flood on Buffehr Creek Rd. and were amazing!1
Kudos to EMS as they responded very quickly to our emergency a year ago and took good care.1
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Landscape requirements are silly. Need more fuel reduction on forest service land. Need more sprinkler/alarm inspectors.1
Luckily haven't had to call them!1
Maybe mandatory fire safety programs ?1
Maybe neighborhood meetings on a smaller scale to put a face on you and us 1
More communication through social media and partnership with Vail Daily. I know waaaaay more about restore the gore than
fire protection initiatives. Do some marketing/branding and a targeted communication strategy.1
more inspections at condo complexes that have illegial grills on their decks. Fire hazard 1
More proactive outreach to the community. I don't remember there being much in the way of proactive comms during the fire
season in 2018 and no one from the FD has ever reached out to me as a homeowner.1
More public awareness.1
n/a 1
Need a larger boot for fund raising 1
Need additional people to conduct inspections, etc.1
No 21
No - but the guys are all pretty hot! Is there a 2020 calendar?1
no because my experience with them has been first rate.1
no they are great.1
No, the fire department seems to be doing what it should be.1
No, they are superb 1
No.2
No. We're not there to see most of their services.1
None right now.1
nope, better hot dogs 1
Not at this time 2
not really, they do a good job.1
Not sure 1
Not well enough informed.1
Nothing but good things to say about the crew that serves E Vail. I work at the Racquet club and have seen them at all hours of
the night. Incredibly professional and helpful.1
Once again I don't have first hand interaction with the fire dept staff to see if they are friendly but I have never met a non
friendly fire fighter. Maybe they can be out and about more like at certain events so the public can have interaction with them
as PSA
1
Overzealous enforcement of maximum occupancy in town venues before any codes had been violated.1
Pay them more!1
Per the latter question, I have not seen any information about the code amendments. How about informational notices in the
Vail Daily so residents know of about these particular changes? It's all about communication and getting your message out.1
Please note, every fire official I have met other than Mike Vaughn is very polite and helpful. Mike Vaughn is a condescending jerk
who manipulates fire code to suite whatever he sees fit.1
Provide a bigger presence 1
provide a source for real-time updates on area and state wild fires in progress 1
Reduce its size. Wow are we over prepared and staffed for basic fire needs 1
Respond to alarms in less than 15 minutes if they are less than a mile away,1
respond to emails requesting correction related to a mitigation report sent that wasn't for our address 1
Send out more communications pertinant to homeowners.1
Send out the info you mention above 1
start the brush pick up earlier as easiest and for bush right time to prune to chop bushes down in april[spring] before growth has
started 1
Thank you fire department 1
The department needs to work on the attitude and customer service exhibited by the Fire Marshal. It is appalling how he treats
customers and development projects. The Fire Chief is a better example of attitude and professionalism.1
The extensive Vail urban wilderness interface is a serious risk and management challenge. If there is a wildfire, Got water?1
The fire department has been great working with Bald Mountain Townhomes on fire mitigation.1
The Fire Department is one of Vail's greatest assets. I love seeing the Fire Trucks parked in front of the Vail Athletic Club and
seeing the Fireman working out. Nice to see the emphasis the place on physical fitness in a very demanding occupation. Now if
we can get the police to do the same, that would be great.
1
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The grass on the frontage roads needs to be cut at the most twice a season. It is a big fire hazard when it gets high and very dry.
Other towns down valley do it.1
The new buildings don't have enough landscaping (because of the Fire Dept's rules) and they stick out like sore thumbs. Over
regulating, I think.1
The new fire restrictions cause at least one fire alarm each month after it was initiated in our building causing the fire
department to come out every month at least once to turn it off. My 900 square-foot place has 12 fire detectors in it, which
seems like a little excessive considering if I burn a sandwich the fire department shows up.
1
The new landscaping regulations will change the look of Vail and destroys the mature treed look we sell..It ignores the value of
trees to our community and sanity and climate change impacts.1
The town should not charge for fire department responses outside of town limits. These costs should be covered through an
arrangement with Eagle County.1
There are still some tree teepee like piles from trees cut many years ago on the north facing hill above Buffehr Creek Rd. They
need to be burned yesterday.1
There needs to be a balance between fire safety and attractive. Landscaping 1
they are doing a fine job 1
They are GREAT!1
They do a good job. I don't know answers to your specific questions.1
they seem alright 1
Timelinesss of inspections and reviews 1
Vaughn and Novak are good. Many places in Vail do not have AEDs.... like the Double Tree...is this something that is on Fire
Marshalls radar?1
We are lucky to have such a great Fire Department.1
We drove up to Vail a few years ago in November (my husband, 2 daughters and I was pregnant) and realized we didn't have any
working carbon monoxide detectors. We just replaced the boiler, so it was important to have a CO2 detector. I called the fire
department around 11pm and they were so nice. they let us borrow carbon monoxide detectors for the night until we could buy
some. I was so appreciative.
1
We were sent a letter from the town/fire commission concerning what type of landscape is recommended and also stated that a
review would be done on our property to suggest 'fire safe'changes but we never heard from them again.1
We've never had to use their emergency services, but are very happy they are a stone's throw from us on Lupine.1
When I tried calling about the wildfire mitigation, I could never get in touch with a person.1
When we built our home in 2013, the fire department was not timely on inspection and lengthened our building process by 6
months.1
When we reached out to the fire department to ask for assistance in mulching debris we had collected on our hillside in order to
protect our home from the potential for fire we were originally told the pictures we'd sent of what we had bundled was perfectly
fine for them. When the staff arrived to mulch they complained and nearly left the site claiming it was not appropriately done
for them.
1
Open Link 123
-1
A little better PR with the public. A couple of times I have asked to speak with someone at the fire department in West Vail and
have not had the best customer experience - almost like I'm bothering them by asking questions or needing advice.1
Allow residents to adhere to the fire prevention code without having to submit excessive planning and permitting via Jonathan
Spence who causes undue headaches and frustration.1
Be a little more flexible. These guys are like despots when it comes to the rules.1
Be careful to balance wildfire mitigation with habitat needs.1
Be patient with the alarm and ansul inspection field workers. They want nothing to do with coming to Vail right now in my
experience 1
Better inspection scheduling 1
Clear fire hydrants in the winter (shovel, plow etc.) instead of going to the gym. The Vail Fire Department should own the
clearance of ALL fire hydrants to improve safety during the winter - impossible to keep up on in the winter when they get plowed
or shoveled in. They have capacity and this should be a priority with public works snow removal services.
1
Cocky! Unapproachable.1
Continue to announce what actions are being taken by VFD on the wildland front. Be progressive and aggressive in prescribed
burns and methods to reduce risk for the town.1
Continue to clear fuel near town residences and buildings.1
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Continue to support the community 1
Do not allow a renter to smoke on the Bridge over Gore Creek on Aspen Lane 1
Doing fine 1
Educate and inspect 1
Educate local builders, siding contractors, etc. about specific fire-resistant materials that can be used in our environment. I
talked to a local siding contractor last summer, and they did not seem to have much knowledge about that aspect.1
Fantastic leadership and staff.1
Figure out something for when alarms go off in building so we dont have to wait forever for the truck to get there. Clears out all
business.1
Fire dept is great.1
Fire Marshall is great when I worked with him regarding a property in Lionshead 1
Great Job!!1
Have never had a need for the fire department but grateful they are here and available!1
I do not know enough about the Dept 1
I do think we need more information on current rules,etc. I have a few questions that have never been answered 1
I don't know much about their going ons truthfully. But as I'm answering this question I'm thinking, what is the towns method of
communicating this? Are there monthly updates online?1
I have been fortunate to not have to deal with the TOV fire department 1
i have no awareness of any fire safety awareness programs. I've lived here 16 years and find the fire department staff VERY
unapproachable leaning to snotty and stuffy. They should take the 'smile class' or be involved in Prima Vail to learn how to say
hello.
1
I have no issues 1
I LOVE our fire dudes 1
I think that Vail Fire does a great job 1
I would like to see more communication, for example, on ignition-resistant landscaping/building materials and similar fire safety
topics and include more awareness of forest fire prevention and emergency plans.1
If we see that our FD is not as busy due to decrease in volume of guests / employees we should ask for volunteers from the FD to
help at our hospitals.1
I'll have to look up the code amendments requiring ignition-resistant landscaping and building materials. I'm not sure how recent
these were adopted and how much public outreach there was so I am not critical, just curious.1
I'm not at all aware of what the FD does, which may be the first step in improvement!1
In the summer time I believe we as a town need to explain in the big complex building why is not 'fine' to have gas or mix gas in
the stairways, on the back of the trucks in the middle of the sunny day.1
Infuriated at the decision by Dept of Wildlife to allow hunting licenses for bighorn sheep 1
issue a news letter with recommendations and rules 1
Items built to code 20 years ago no longer comply with respect to trees. If the town wants to change landscaping rules, they
should pay for it since the owner paid the first time.1
Keep doing what you're doing.1
Keep talking to people about it.1
Keep up the good work 1
Keep up the good work and Thanks!1
Keep up the great work guys!1
Make sure FD knows where every subdivision is located and has them in their GPS.1
More community engagements, awareness, education 1
more information/inspection/fines for landscaping mitigation. we saved our home in santa rosa in 2017 due to fire mitigation.
work with vail resorts on beetle kill mitigation in our forests 1
More information/inspections/fines for fire mitigation of landscaping. This saves lives & destruction of property if ALL owners
take it seriously. we saved our house in Santa Rosa in 2017 because we were prepared ahead of time 1
More inspection capacity 1
n/a 1
Na 1
No 17
no So far so good. Seems like it has always been up to par and better 1
No- but I will now look at the new code amendments 1
No experience with them so I do not at this time.1
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No need to improve 1
No suggestions at this point 1
No, but in general first responders in vail and eagle county are excellent.1
No.2
No. They too have my great respect.1
None 2
nope 2
Nope all of them are awesome too 1
Not at this time.1
nothing to add 1
Our downstairs neighbors had a smoker up close to our wooden house for over a year before it was brought to the fire
department's attention and the rules were murky that our neighbor understood and what the writing was.1
Outstanding department. Professional. Also, appreciate support of Vail Veterans.1
Pardon the sports analogy, but the fire department are like linemen in football. When they are good you don't think about them
much. Like ours, they just get the job done. When they are bad it causes huge issues. Ours seem to be very good.1
Please thank them for keeping us safe!1
Post fire conditions during dry peri.ods via electronic signs 1
Provide Ed on fire meditating around homes 1
Public emergency trainings 1
Public seminars reviewing the Fire Code issues.1
push out communications via emails like this.1
put a few info ads in the paper 1
Put articles in the Vail Daily about this.1
Reach out to visitors, not only residents 1
Require removal of evergreens to close to buildings 1
response time is important but vehicles sometimes go too fast 1
Staying in touch with the public and obviously listen to what they're saying not waiting till I vote has to come up at election time.1
Stop telling folks 'what to do' with their Private Property.1
Take the dead trees out 1
thank you for all you do 1
Thank you for their service 1
The fire department is understaffed in plan review and inspection. Additional staffing needs to be provided to decrease review
and inspection timelines. This will be essential to ensure the construction industry is supported in the recovery phase of this
situation.
1
The interstate can require a lot of their resources at the least opportune times. Keep working at having personnel available for
citizens during these times.1
The valley needs to do a better job with education on wildland urban interfaces. What mitigation looks like and how it is
preformed. I would suggest a wildland fire specialist that could help locals determine safe vegetation, building materials,
defendable space and mitigation practices. Just as we have a local highway cleanup communities should have a local fire
mitigation day. Resources and incentives also can help just like walking mountains or holy cross offer rebates. As our WUI
increases with and the likelihood of a human caused wildfire is ever so prominent measures need to be taken. I believe the the
vail valley has the social capital to pull together through adverse times and with the proper education can decrease WUI wildfire
possibilities.
1
The VFD should be more diligent in working with HOA's to be more responsive and compliant with wildfire mitigation. Many
open areas within HOA's are overgrown and not properly maintained.1
Their doing a great Job 1
There doing fine.1
These guys are awesome!!!!1
They are amazing.1
They are brave and doing everything great.1
They are doing a great job!1
They are doing an awesome job.1
They do a great job!1
They do a great job. Last summer I had a wildfire representative come analyze my house and I made almost every improvement
he suggested 1
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They do a great job. I love to see the firefighters driving around in their truck. I also love seeing them doing community service
acts on Instagram!1
They seem to be doing a great job 1
They seem well trained and in shape. They go on hikes in full gear carrying their axes. Impressive!1
THIS SHOULD NOT BE ON THIS SURVEY 1
Town of Vail needs to get on board. I have a duplex and wanted to reside with fire resistant materials and I wasn't able because
it didn't look identical to the rotting wood siding of my neighbors. Put some pressure on people to make their properties fire
resistant!
1
Town required me to plant new trees on property. Then 2-3 years later Fire Department required me to remove trees, several of
them the same trees. Town Council worries more about looks than being practical. Building underpass on North Frontage road
was not a good use of money.
1
Trim conifers branches higher off the ground and remove wooden mulch. Vail is not a Firewise community.1
Unfortunately, or I guess fortunately, I've never seen your fire department in action or had any contact with them so I can't be of
much help here.1
Q11: Do you have any suggestions on how the Police Department can improve its services?315
Invite Sample 163
*during big events, they are short staffed and can't even help with a robbery because they are tending to all the drunks and
fights..1
A bit clearer differentiation between code enforcement officers and police officers.1
Again more formal and informal interactions with residents in their neighborhoods 1
Auto traffic in the vail do not pay attention to speed limits. Very dangerous with all the people walking and some on streets.
Speed limits should be enforced on such roads as Forest, Beaver Dam, Vail Valley Drive 1
Be as visible and approachable as the fire dept.1
Be more friendly 1
Bring back the patrol car dummy. Had only 1 bad interaction with a police officer here and he had newly transferred from VA.
Only the best to say about how they patrol and keep the community safe.1
Build a new Police facility 1
Can not say that I have ever seen Vail police on foot patrol.1
Can't stand the speed traps. And no I don't have any speeding tickets. Not very neighborly.1
Continue the great work, and thank you for all your efforts!1
continue to explore interaction opportunities with residents. Coffee with a cop...etc are great programs. Love love the shop with
a cop for Xmas 1
Do all officers know where East Vail is??1
Doing a great job 1
Doing OK 1
Don't wait for a tragedy to happen to do something about it. nightclubs, bars, and concert events like at the Ford Amphitheater
should have police or security personnel checking hand bags, purses, patting people down and using metal detectors checking
for knives, guns and drugs.
1
Enforce speeders in the West Vail neighborhoods. Start giving tickets.1
Enforcement of 15 MPH zones. Speeding is out of control.1
For their own safety & to reduce winter accidents: collaborate with the Colorado Department of Transportation and sate patrol
on automatic speed limit signs during inclement weather with steep fines for speeding, enforced by camera.1
Get several electric cars 1
Give a guy/girl a badge and a walkie talkie and look out! Some of our CEOs lack common sense and seem to just make life hard
on people, especially small businesses in the Village.1
good cops/bad cops a solution is difficult because of the sociopathic nature it takes to want to be a cop in the US. Study
the paradign of the successful first world european police systems 1
Great that the police now available near the bus stop in vail village reminding people this is not a skiers drop off.1
Had an excellent personal encounter with an officer during a call to our neighbors residence this year! I don't like the presence
of a police vehicle on Bridge Street (near Pepi's). I contrast this to the presence of the Cowboy, horse and carriage from years
ago and am sad that we feel this show of force is necessary. It really spoils the atmosphere.
1
Have a booth at Farmers Market with the Fire Department 1
Have more of a walking presence in Vail Village. Enforce parking restrictions on Mill Creek Circle and Gore Creek Dr.1
Have not had an occasion to personally interact with the department but do see them often.1
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Haven't had to interact w/ them either. I have heard that they are totally over the top w/ DUI and patrolling on I-70.1
I actually had encounters with the police twice this year so far; which is twice more than I ever have! They were beyond friendly,
down-to-earth, and comforting regarding the situation (one being an attempted break-in) and they responded very quickly and
were very professional.
1
I always feel safe in Vail.1
I don't see CEO's walking the village like I used to - maybe I'm just not out enough. I think the bicycle volunteer program is
great and helps with visibility.1
I hadn't thought of it before, but I never see a police officer in the village.1
I have concerns about the physical abilities of the police department should they have to use physical strength conditioning to
do their job.1
I have seen a few police officers around, but I'm not really looking for them, so they are probably around more than I notice.
They seem very active on snowy days controlling the roads and truckers. I always feel safe in Vail, but grew up in San Francisco,
so I still lock my doors and am aware of my immediate surroundings.
1
I haven't had a bad experience with the police in this town, any that I have encountered have been courteous, upstanding
individuals.1
I haven't had many interactions with local police and I am glad to live in what I think is a very safe community. When I have had
interactions with police they seem to be unnecessarily officious and not very effective. (I had to call 911 when I was assaulted by
a drunk when I was riding my bike and they made little effort to follow up or find the person who fled when the officers got
confused about where he was.)
1
I live in an area with no sidewalks and a lot of traffic. Lots of seasonal residents that may not pay attention to walking
traffic/small children. I'd like to see a greater code inforcement in the area. Speed limit is 15, average speed I'd say is about 25-30 1
I never see Police on Bellflower Drive, one of the narrowest streets in town, no sidewalks, drivers exceeding the speed limit by 10-
20 mph, especially at night, or on north frontage rd at west vail mall with cars going 45 mph next to free skier parking on the
shoulder.
1
I recommend more training to correct racism and other type of biases rampant among the law enforcement 1
I see people speeding up and down the North Frontage Road all the time but I rarely see any cops. I regularly drive West
Beaver Creek Blvd in Avon where the speed limit is 25 mph. No one speeds there because Avon PD is present and happy to hand
out a ticket. The latter is how Vail PD should operate. Give tickets, increase revenue, and you will have people slowing down.
1
I think our police dept is a bit heavy handed especially with the local population. We are not a big city. Most of the cops in town
now are not very friendly at all.1
I wish they would spend more time enforcing noise regulations thru town west of MM182 for semi trucks without both Jake
brake and regular engine mufflers and less on petty speed traps 1
I would like to see more vehicles driving around. the bigger the presence the more citizens are on better behavior. Possibly
having them standing around more in the village on evening nights. there are a lot of people going to bars and then driving. I
would like to see DUI checkpoints set up randomly. That would def curb irresponsible drivers
1
I would like to see speed enforcements on our public streets.1
I'd like them to be more visible. We visited Aspen a few summers ago & police officers are everywhere. We rarely see officers in
Vail 1
I'd like to see much more police visibility on N Frontage Rd,, especially in the 25mph zone at the west end of town. The new
radar sign seems like a speed challenge to some.1
I'll add that Police vehicles are much more prevalent than foot patrols in my experience.1
I'm confident they can give dui as you see them all the time. We need to address marijuana in public areas etc 1
Incident about 2 years ago at a bar in Vail and police officers were not capabble of handling the situation. They decided to take a
very aggressive and threatening approach when they could have diffused the situation very easily 1
Increase the number of code enforcement officers during busy months.1
It seem like a VERY hard job, so no.1
It seems there are more & more cars in Vail Village, especially by Solaris & International Bridge. I would like more gates &
signage to stop unauthorized vehicles in the Village.1
It still feels like a police state. The enforcement is overbearing and egregious for locals.1
Keep assisting the State Patrol in speed enforcement on I-70. Aggressive high speed driving is getting worse and worse. Even
now with the present 60 % reduction in traffic it is still a problem.1
Keep going strong, and thank you!1
Keep up the great work 1
Less time in vehicles and more time on foot in the village.1
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like to see more police presence in village during summer. Could have bikers dismount in walking area and have dogs more
under control.1
Maybe I have missed the police/ foot vehicle patrols?1
Megan murretta has no idea how to define the codes she is enforcing and trespasses on private property without probably cause
to harrass citizens 1
More foot patrol visibility 1
more friendly contact with residents 1
more patrols in east vail.1
More speed control along the north frontage road, the south frontage road between east vail and vail village, and on Lionsridge
loop between buffer creek and the bus stop on Glacier Court.1
more traffic enforcement, in particular speeding on I-70 and Bighorn Rd 1
More vehicle patrols in neighborhoods.1
more visibility in east vail 1
More visibility of police and code enforcement when town parking is full, both summer and winter and alternate street parking is
being used by out of town guests.1
Most of your officers are great. A couple of years ago there were a couple of nasty women on the force.1
My brother was former Chief of Police (Greg Morrison) so I have followed the Department for many years and an have always
been impressed with their 'presence' (e.g. parking a vehicle at ends of the Market to prevent someone driving into the crowd...).1
My interaction with the police dept has been very limited.1
My neighborhood has a 15mph speed limit. I appreciate this because we have quite a few kids on our street. However residents
rarely follow the speed limit. They often drive 2+ the limit. We have complained often, but there is never a police car in our
neighborhood. You could post up in our driveway and stop plenty of people speeding by and then maybe people would slow
down
1
Need a policeman to stop people from being dropped off at the Lionshead bus stop 1
Need better enforcement of noise ordinances on I-70, especially in East Vail.1
New police department building and a program that allows police to generate tickets from the laptop, we need printers in the
cars (this all reduces time on a traffic stop), license scanners or a program where you can run a license plate on the laptop and it
generates in your ticket program, etc.
1
No 16
No they are excellent 1
No, I don't have any suggestions on how the police department can improve its services.1
NO, I think they are great!1
No.1
No. Good job!1
No. I'm very impressed with what I've seen.1
No. Doing a great job. I do like seeing police cars around and police on foot.1
None 1
None.1
nope 1
not really - its just that seeing police always makes you wonder what you are doing wrong? speeding? parking illegally?
jaywalking?1
Over reacting in several situations I have been involved in.1
Place police cars in the area of roundabouts and give tickets to the reckless drivers 1
Please contact us if the police or fire departments are called to our home when we are out of town.1
Police are available to assist when needed.1
Police are very visible at check point charlie but not are the east end of gore creek dr 1
police are well trained, almost like social workers 1
Police do nothing to protect safety of pedestrians/cyclists on the side/residential roads. Pulling people over on I-70 provides no
safety or benefit to residents. Police should be constantly patrolling speeds on the side/residential streets that are unsafe for
pedestrians due to speeding vehicles.
1
Police don't go the speed limit - 15mph, nor slow neighborhood traffic, and you NEVER see them in East Vail or on I-70 giving
tickets to fast and loud trucks.1
Police don't think east gore creek drive exists, people going the wrong way, people parking on street, never see a policeman 1
police presence in downtown vail at night is overwhelming intrusive and over the top It does NOT make me feel safe. It makes
me feel paranoid and not want to go put.1
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Police presence seems to be located mostly in the center of town. Very rarely do we see code enforcement or police in our
neighborhood. Police presence will up tick during slow times. Here in Matterhorn as short term rentals are growing, we have
increased traffic and speeding through a neighborhood with narrow streets. Many residents walk the road with their kids and
dogs. Visitors do as well. It is a dangerous place to walk with no sidewalk and people that speed.
1
quality over quantity 1
Regularly patrol the North Frontage Road for speeders. Code Enforcement could also make sure people are following the rules
for trash. Please make sure the cans are latched and trash isn't scattered and also that the cans are not left on the street when it
is not trash day.
1
remember that they are there to serve the people not lord over them 1
Require the chief to take classes about treating people with respect. Remind ALL police staff that THEY are not above the law
and should treat everyone respectfully and not treat people like criminals. Not a good feel for guests and locals.1
seems good 1
shave the beards. Makes officers more approachable 1
Since covid19 I have noticed more patrol cars in our Chamonix neighborhoo but this past week we have had a bike stollen out of
a car and two packages stollen off a front porch. So we might need more police presence .1
Slightly increase visibility of drive troughs both day and night 1
Some good officers have left and some of the new ones are not very good. Wish we could keep the best around. Seems odd
considering how much we pay.1
Stay safe out there 1
Stop patrolling the Vail parking garage for drunk drivers 1
Thank you 1
Thank you for having a prescription drug recycling drop.1
Thank you for your service!1
Thank you police department for keeping us safe 1
The 25mph on the outer portions of the Frontage Road seem to be designed more for police revenues than public safety.1
The chief does a great job with his department very friendly very approachable 1
The Police Department is very professional and friendly. Great leadership in the department.1
the police have a very stern attitude in Vail that is unnecessary. Kind of a 'chip on their shoulders' I would like them to be
friendlier and reach out to the community more. Have a better 'customer service' approach in talking with residents 1
There is a young man that works at check point charlie who is always rude. Not sure if he is part of the police force.1
They are doing a great job, all very approachable and have the right enforcement attitude!1
They are great 1
They are GREAT!1
They could address 'pan handling' and aggressive sales behavior of 2 specific shops on Wall Street and Bridge Street.1
They need more beds in the Vail Jail. Please give them a larger drunk tank. Vail PD brings drunks to hotels when their own
occupancy is at the limit, usually during the holidays.1
This is a resort. Police should be friendlier. People are complaining about getting tickets for doing 28 in a 25 zone. Give the
tourists a break.1
too invisible 1
Too many officers around. What are they doing?1
too many people speeding on frontage roads, bust them 1
too much presence in the village. nobody wants to be on vacation and out at night and see police officers everywhere and
walking into bars. why not properly train bar and restaurant staff and trust they can do a good job and call you if there is an
issue. it is intimidating and uncomfortable.
1
Tough to strike a balance with appropriate amount of visibility. We just walked through concert areas during Burton and it
seemed like police presence was a bit too much.1
Treat Range Rovers the same as old Toyota's for violating laws!1
use e-bikes 1
Very friendly and helpful 1
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Very small thing but irritating. When ever we have friends over, we call the police and ask for a permit to park in the street. First
we to talk somebody who ask who we are , address and more. Then they say we will forward you to the Police department.
Again you are asked Name address, reason. Some time you are asked to call again. The whole procedure will have to be
repeated. It takes long time each time. This is a joke and a topic for many dinner conversations. Why does this have to be so
complicated each time?
1
WE are SO lucky with the amazing people on the force. Thank You!1
We could possibly have too many officers.1
We deeply appreciate the care, skill and availability of the Police Department when we have needed their help.1
We have far too many cops. I'm sure we spend way too much on them. My kid is at red sandstone. I see a cop there occasionally
and they are not nice, explanatory nor do they make me feel safer.1
We have few police in East Vail. The traffic problem, i.e. people who don't obey speed limits, is a problem.1
We have had several problems locally that have required police response. While they are timely to arrive on site, follow up calls
and emails have not been returned, and we have been left without support. I would demand that staff return calls and emails
and follow up with aggrieved parties, particularly those that call for information.
1
We have had several village burglary where especially at night there could have been more protection.1
We need more police presence for speed control in West Vail. It is dangerous for children and bikers just trying to walk home or
to the park on residential streets due to the lack of sidewalks and unregulated speeding.1
When I first moved to Vail 30 years ago, the police were extremely freindly and professional. That is no longer the case. I do not
trust Vail police or the chief. I personally have called the chief twice in the last few years with concerns about rude police. He
didn't call me back either time. It is obvious from that fact alone that he could care less about the citizens he is paid to protect.
1
When the interstate's closed prevent people from speeding down Chamonix Ln.1
White male police officers tend to oppress disabled and POC- bully behavior need to stop. Not feel safe with them.1
Wish they would patrol the side streets more now that people are 'walking'. Since we don't have sidewalks, there are work
vehicles that seem to be speeding/not paying attention. Also, there are groups of bikers that take over the width of the road. I
have had to jump on the side of the road!
1
Would like more enforcement of the speed limit on the south frontage road from where it goes under the freeway through the
Village in both directions. I use this a lot and there are a lot of people speeding, especially through the 25 mph limit. Either
enforce the limit or raise it.
1
Would like to see more monitoring / enforcement of Bighorn Rd. in east vail. Lots of cars going WAY too fast. Would also like to
see more enforcement of the noise ordinance on i70 for trucks going UP and down the hill near the east vail exit.1
You said that speeding in neighborhoods would be addresssed, yet I have only seen a patrol car in East Vail once. Speeding is a
huge problem that needs to be fixed!1
Open Link 152
Again have them reach out to visitors, not just residents. Perhaps also be on the mountain 1
again I've been isolated so the above satisfaction is before isolation and assume it's still the same 1
An example of the police need to be more intune with violation s is the Meadows Dr. in front of the library. In the AM and
throughout the day, private vehicles 'zoom' through this BUS only corridor with no respect for the 'Do Not Enter' signage.
Vehicle have no regard for the 16 MPH speed limit in this stretch of Meadows Dr. between the hospital and Fire Station.
1
Appreciate seeing them around 1
Appreciate the Vail police department hosting seminars on different subjects.1
As a patron of the town I am always delighted to see our police men and women throughout the village.1
At this time Police everywhere controlling groups of people. Are around Minturn Mile Stay Home!!!!!!1
Ban all Pot possession in Vail.1
Based on my experience with the town's dispatch service & cops, I know that calling 911 would be pointless because no one will
respond to my call and I'm going to have to remedy my own emergency.1
Be fair 1
Be more visible and friendly looking. Pretty unapproachable at present.1
Be safe out there 1
Being better listening on us. Fit on our shoes before to make any decisions.1
Bring back the Saabs.1
Cannot comment on the services since they are great but you may want to look at having law enforcement riding on bikes more
to cut down on pollution 1
checkpoint charlie staff can be friendlier 1
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Chief & high level officers are extremely arrogant and conceited.Most patrol are down to earth and grounded and don't act like
they're better then others.1
Chief Henninger is doing a great job 1
Concerned about only 1 egress from East Vail if there was ever an event that warranted a rapid evacuation. There needs to be a
more efficient way to allow local owners to use the frontage road and access to East Vail when the highway is closed.1
Constant speeders on Frontage Rd., very seldom see patrol cars stopping anyone for speeding.1
Construction abuses on Gore Creek Drive for the past 3 years have been outrageous and it has been detrimental to the guest
experience as well as residents and NOTHING is done about it. In addition, the stops signs at the intersection of the South
Frontage Road and Vail Valley Drive (Tyrolean) are CONSTANTLY being violated and have never witnessed a ticket being issued or
police monitoring.
1
Convert vehicles to electric. Town is roughly 10 x 2 miles wide. Lets save money on gas, vehicle maintenance, and reach
sustainability goals. Entire TOV fleet should become electric 1
Crime seems to be rising and an increased police presence is needed to stop it before it's out of control. Economic woes and
drug use will drive more crime.1
Decrease off season speed traps 1
Doing great.2
Don't allow smoking on Bike Trails 1
Don't give nurses tickets after work 1
Don't see the police out in public as often as we used to. It would be great of they incrrased their community presence again.1
Encourage high-traffic residence and business areas to install cameras in parking areas to mitigate un-certainty in regards to 'hit
and run' vehicle accidents.1
Enforce 6' rule. Can we have something like Yellow Jacket on Vail Mtn on the streets?1
Enforce the law. If there is supposed to be no overnight - or long term - camping in certain parking lots and trail heads enforce
that. Ticket them, tow them, collect that as revenue for the town. That's not the kind of tourist we need to coddle.1
every officer I have had contact with is polite, professional and knowledgeable 1
expedite the 'return to normal' before the public begins protesting 1
Fantastic leadership/staff and employees!!!!1
Fire Dwight H.1
focus on community interaction as peace offices not police officers. I would also like to see the budget for vehicles, weapons,
etc, reduced.1
Good job never felt unsafe at any of the large crowded events 1
Gore Creek Dr. by Mill Creek Circle is a very high traffic area for illegal parking, delivery services, hotel valets, transportation
services and the general public (not to mention the TOV vehicles) constantly park on the sidewalk or behind the parking spaces
for the Row Houses, making it extremely difficult or impossible to get in and out of the parking spots. There needs to be more
police presence to direct these people to appropriate parking spots and drop off zones. Maybe some signage as well to indicate
where they should be parking/dropping off/waiting would help? It seems like a never-ending constant everyday dilemma. Is
there any way to put in a drop off/waiting zones like in the Lionshead Parking structure somewhere in the Vail Parking Structure
or GP?
1
Graffiti seems to be more prevalent these days. VPD should use town cameras to find the vandals and expose them via all media
and use strong penalties as part of their enforcement.1
Great response time and approachability 1
Happy to see police in East more often lately. Driving down my road now and then is a good thing. Also watching for speeding in
East Vail has been good to see 1
Have employees that are more approachable without attitude of being superior.1
have extra patrol during the pandemic to ensure businesses and homes are not looted.1
Have the officers more friendly.1
I am all for the police. Honest hard work poluice are what make the difference between the U.S. and Mexico but we need more
neighborhood interaction and less sitting on the highway 1
I appreciate all that they do.1
I appreciate Vail PD and all the hard work that they put in as first responders.1
I believe the police personnel are SWAT Team wanna bees. Rather than always looking to arrest people for minor incidents they
need to be allowed to use their judgement depending on the situation. Most people are good by nature and not hardened
criminals. They have a hard job due to the party nature of a ski town. They need training on how to defuse a situation without
arresting everyone.
1
I come in contact with the police a lot due to work and they are always helpful.1
I don't know about this 1
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I feel that our police officers in avail truly do protect and SERVE. I've heard stories of them driving my friends home at night if
they get off work too late to catch the last bus. They do a good job of socializing and creating a sense of friendship with the
community.
1
I find most Code enforcement employees more friendly than Police officers.1
I just am not out and about enough to see them either in my neighborhood or in Town villages. I'm sure they are doing a great
job.1
I know a few of them and they go to Yellowbelly a lot, they so cool thank you guys for hard work and I mean it 😀1
I prefer peace force over police force 1
I quit dealing with police when there standard answer was to make it a civil issues and not make a report - Merchants still feel
Lionshead is left out of patrols As grandmother said nice to look but not to cook 1
I spent 38 years in Law Enforcement in Michigan. 25 of those years with the Michigan State Police. I know it's tough but visibility
is a key factor in police work. The more people see you the better impression they have of the PD. I don't feel I can have an
opinion but in all of the times we have visited Vail I've only seen a patrol car twice and have never seen an officer on foot. Now
that said I and we didn't spend much time in an area where they would have been visible to us. Me, I was skiing and away from
the main parts of town most of the day. In our other visits we weren't in town all that long so actually seeing 2 patrol cars is
probably indicative of the PD's efforts to work with the community. Without a good community relationship LE is a difficult thing
to achieve effectively. I've never heard anyone complaint about the PD or read any articles reflecting on the PD either positively
or negatively. Given this day an age when so little respect is given to authority not hearing anything tells me the PD has good
personnel and work well with the community.
1
I think that the code enforcement department could be a little better about allowing for on street parking when requested and
necessary. We had a remodel project and they were very difficult about letting the workers have their needed work vehicles at
the site and were very rude to our foreman even though we had a permit to do this work and just wanted to get it done, they
made it very very difficult
1
I would have given a 5 but survey wouldn't let me. Police Department is very friendly, helpful and approachable.1
I would like to see more police presence given the rise in crime over the last few years.1
I'd like to see more foot patrols in the village and Lionshead especially since there isn't much pedestrian traffic. I fear
considering the economy that could lead to more muggings, crimes-against-persons in less-traffic areas.1
Id say lay off 1/2 the officers, but then where would the town get all its money if speed traps were gone. That's the ONLY time
you see them. Such a friendly and welcoming reputation the town must have with our guests as they get pulled over doing 30 in
a 25
1
Increase visual presence of both foot and vehicle patrol. Better enforcement of Frontage road speed limits!!1
Just being in touch with the public and letting them know that they're listening and getting information all the time so that things
can be changed if they need me 1
Keep being a presence to be seen.1
Keep doing what you doing.1
Keep on smiling! I do think businesses and locals need to be more aware of the difference between Town of Vail code
enforcement and the police department.1
Keep the small town feel.1
Keep up the good work and Thanks!1
Keep up the good work. Maybe get yourself better video cameras for the Village where people get drunk and do stupid things.1
Luckily I don't have a lot of interaction but when I do I've found police to be reasonable, helpful and responsive.1
Make sure cars are not driving down the bus paths in vail village. Or illegally parking in the village!!!!!!!!!!1
Maybe a little more personable engagement with the public.1
Monitor for Corona parties and politely disband them while educating the participants.1
More foot and vehicle patrols!! Strict enforcement of speed limit on I-70 and frontage roads!!!!!!! Strict enforcement of noise
ordinance and Jake Brake use!!!!!!1
More foot/vehicle patrols!! Please please please we need to issue more speeding tickets to slow the traffic on Frontage roads
and I-70. Enforce the Jake Brake noise ordinance!!!!1
More presence in/about town. Especially patrolling parking garages late at night.1
more visiblity 1
My son's bike was stolen a few days ago from inside our car in our driveway - that made us feel violated - might be nice to have a
sign that the streets are patrolled to deter thiefs; also the drivers along Chamonix Rd and Chamonix Lane drive way to fast and
tons of people are on their phones, you need more signage for speed limits (in fact you have 15 mph in one part of that street
and 25 in another - makes NO sense; sidewalks would make me feel safer when I walk my dog which is daily
1
n/a 1
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Na 1
Need more foot patrols in the Village and during events. Why are there so many Vail police for such a small town?1
Need to do more speeding enforcement on roads in vail not just out on the interstate. That's the only place you see them
enforcing speeding.1
No 12
No all the patrol are friends, some act pretty arrogant 1
no complaints 1
No experience with them so I do not at this time.1
No Great force 1
No suggestions at this point 1
No.1
No. Ditto on the respect thing for them too.1
None 1
Not at this time.1
Not friendly, no presence. Call about speeding, they come out for 20 minutes and that is it.1
Not really, which is a really good thing!1
Not really. Overall great. Can tell when a few new hires start every fall, takes a bit to get adjusted. But, that's true in any position
or job.1
nothing to add 1
On Gore Creek Dr. by Mill Creek Circle, there are CONSTANT illegally parked vehicles (sometimes it's TOV vehicles). A lot of hotel
valets, driving services, delivery trucks all use this area to park. This makes it extremely difficult for owners of the Row Houses to
get in and out of their parking spaces (and sometimes impossible). It would be good to have police visibility there and direct
people to the appropriate waiting zone, across from the Christiania, the top of the parking structure or the Lionshead parking
garage drop off and pick up. Could the Vail Parking garage get something like the Lionshead parking garage's 15/30minute
parking/drop off zones? This is a situation that happens every day, regardless of the time of year or day.
1
Please give out more warning tickets or actual speeding tickets. We also need more digital speed limit signs.1
Police Department does a good job 1
Police department has been A++ in the few instances we've interacted with them.1
Police do not have to be rude in order to do their job. The attitude from our police force comes from the chief. He needs to go.1
Provide self defense classes 1
Put the stop sign back at vail village drive and west ptarmigan going into town. Or set up radar there. Big speeding problem.1
Rarely see the police and when I do almost always see them harassing someone about something minor. They must be bored to
be jumping on folks about a leashed dog or bicycling through town. They sure don't seem happy or friendly. Again, 'smile class'
needed. Gruff and angry.
1
Rude dispatchers need to be removed.1
See fire department suggestion.1
slow down with vehicles for most responses 1
Stay Safe!!!1
Stop giving locals tickets 1
stop picking on the young workers 1
Switch to electric patrol vehicles to reduce carbon footprint and reach the town sustainability goals 1
thank you for job well done 1
Thank you for your service!1
Thanks for offering to support local businesses that are still open.1
The tenured officers, that know our community and are raising families here, are extraordinary and should be better rewarded
for length of service. There is ample turnover in this valley and Vail PD has also seen that over the years. Invest more in those
that have stayed the course and who remain as pillars of our valley communities.
1
There doing fine.1
These guys do a consistently good job, a job I would not want. We can never train enough to discourage overzealous behavior,
especially in a resort environment.1
They are amazing.1
They are by far the friendliest and polite police force i have ever met.1
They are keeping us safe.1
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They are the best in the business. They are always visible and always look willing to help if needed. I appreciate them so much!1
They need to monitor parks and playgrounds to encourage social distancing especially the kids on the playgrounds and the dog
parks.1
They seem more worried about stopping speeders than interacting with the public. When calling them, they are not the
friendliest staff. They are rarely walking around, almost always in their cars. It feels like they are not a part of the community.
They treat members of the community with the same attitude as a drunk tourist.
1
They should check more on groups gathering and people doing activities together and not practicing social distancing 1
They should take citizen complaints against their staff a bit more seriously. They should also note the person offering the
complaint shouldn't be treated like they did something wrong. This is especially true when one deals with one member of the
Public Safety department and Check Point Charlie.
1
they're fine 1
This is a well run police dept.good training, good public relations. Great managers/ sgts and supervisors. We are very lucky to
have a Chief of Police that is a national figure, soon to be Pres. of IACP .1
THIS SHOULD NOT BE ON THIS SURVEY 1
Too self satisfied 1
Use bikes more often.1
Use other resources in the event of larger crimes. Our community feels very safe. Violence is not a high concern. However, when
it occurs, Vail needs to acknowledge their lack of experience and utilize other resources from the start of the investigation.1
Vail Valley is known around the State, Nation and World as a 'Police State' with over zealous ambitious officers. This must stop.1
Very rude. You need help and they act as if your the criminal.1
Walk around more just being a friendly presence 1
We have a great police departnent 1
We need a complete overhaul of the police dept. starting with the chief. The way the police interact with the public has gone
from friendly to adversarial.1
We're a tourist town, police need to be oriented so they don't over-react. There is no major crime here; just a few drunks and
punks.1
When parking is full and you are trying to work in town and you have to load in to a venue, the parking ticket people need to try
and contact people that are working and not just give out tickets quickly. Businesses are usually loading in or out for a period of
15 minutes or less. Getting a parking ticket during this time is not good policy. The police need to at least ask around and try to
solve the situation before giving a quick ticket. And having the police drive up and down bridge street doesn't help our tourist
business. Nobody wants to see that.
1
Wonder too many dogs not on a leash and no one says anything to them 2.Tired smelling all the pot when you walk around
town! I feel the please just ignore it instead of trying to really deal with the problem in town 1
Q15: Do you have any suggestions on how the Community Development Department can improve its services?204
Invite Sample 116
a few more smiles 1
Again, no interaction with this dept 1
Be a bit more visual in areas that are under examination and approach residents rather than wait for us to uncover anything that
might directly affect us.1
Be more transparent with the public.1
Be predictable.1
Been helping a home owner at VRC work through his permits and Ashley Brown has went above and beyond in helping out.
Incredibly patient and responsive.1
Building Permits need to be handled in a more timely manner and with more cohesive explanations.1
Can be confusing and frustrating to get a permit.1
Caroline is always helpful and patient.1
Citizen participation in the decision making process and a much stronger conflict of interest regulation.1
Clarity and uniformity on short-term rental AirBnb, etc.1
Confer with HOA requests for opinions related to owner's requests about which the HOA needs further input.1
continue to reach out for insight from residents...i.e. the bighorn sheep concerns. Be bold and represent the residents. Be
creative in your vision and purpose to protect our environment. That is truly our product!1
Don't know what they do other than building permits.1
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DRB and PEC way to cumbersome. Just look at the PEC agenda most cases are tabled to a later date just endless minutiae. A year
or more to get anything that's even slightly out of the box approved. ' Eagle County housing group report cites difficulties in
creating more units Local government processes often hinder attempts to build workforce housing The report shows that
'sometimes we're our own worst enemy,' Lindstrom said. 'Talk to any developer and they'll grouse about the gauntlet to get
things approved.' Lindstrom added that 'resident housing' doesn't have the kind of profit margins to justify lengthy, expensive
journeys through local government approval processes.' This isn't just for resident housing it is the same for all housing.
1
expand the property owners spring shrub/tree free pick-up offering and volume 1
Explain why building permits are so expensive?????1
Faster response.1
Felt like we live in communist China having to deal with our overloads 1
From observing staff at PEC & DRB meetings, they seem to always support the developers and rarely challenge them to do better
or come back with a better plan. Staff appears to disregard or ignore the history behind zoning that protects open spaces.1
George Ruther yields too much power. Napoleon 1
Get rid of short term rentals 1
Girl at office was incredibly rude to me! Remind them they are in customer service!1
good to know information is available 1
Great overall. Specifically - the ratio of ceilings removed to overall scope of residential renovation projects triggering fire
sprinkler requirement, in my experience can be a deterrent to providing an otherwise improved living space.1
Have not used 1
Have people available for walk in help 1
I am not even sure what it does so I can't comment on it but do a better way of getting the public to be aware of it.1
I appreciate their patience when I call!1
I did not experience personally but my contractor did.1
I do not even know what they do, so maybe more community outreach.1
I haven't used them but will do so now. Thanks for the information.1
Id suggest disbanding 1
I'm not sure when I would use this.1
Improve building requests.1
It seemed that quick responses were initially provided yet the last few times neither my husband or I received any response.1
It would be nice for first time contractors, if there were a list of All items needed for a permit.1
Keep up the good work!1
Less concern with appearances and more with practical, environmental concerns.1
Less is more 1
like the meetings and surveys - they help to keep me informed 1
Make it more visible as I am not aware 1
Make sure announcements are posted several times in the Vail Daily.1
Make the system less complicated with getting building permits 1
Maybe be little more open to square footage requirements. I want to add a small room to my house and I cannot even though it
would not change anything to the property as it would be on an existing porch. Basically i just want to enclose a porch and they
said no.
1
More public awareness of the resources, user-friendly guides.1
more tickets for leash law abuse. why were the cameras taken off the Vail site. It was great too see real time conditions etc.1
my building permit this year took 8 WEEKS. I would hope that the economic development dept and the building dept could work
together to ensure that businesses open in a timely manner to generate the most sales tax dollars during our busy time. also a
lot of the code requirements were ridiculous - for example, a full size ADA bathroom was required that is down a set of stairs
with NO ramp or elevator. how does that make any sense? I lost seating capacity because of this decision.
1
My son did an internship for the city of vail Xmas of 2018. It was a fantastic experience for him. I would encourage the city to
develop this program. He learned so much about different aspects of city government and the associated business of running a
town.
1
n/a 1
No 15
No, I don't have any suggestions for how the community can improve its services.1
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No, not used.1
No.2
No. I am extremely worried about what is happening with the attempt to build ANYTHING on the Booth Creek property. Please
don't ruin that beautiful piece of land, and push our wonderful herd of sheep off of their home!1
None 2
None.1
Not at this time 1
Not sure what Community Development Department does 1
Notifying neighbors ahead of time about proposed building changes next to them should be a routine part of their duty.1
Of course more employee housing 1
online is good in the age of the covid 1
Online process is NOT user-friendlyi.1
Our local architect interacts directly with the department and has never expressed anything but a good feeling about his ability
to get things done.1
Overall excellent!1
Permit system is very hard to navigate but front desk support staff very helpful.1
Please don't build employee housing in Booth Heights. Let's mess with the forrest as least as possible. Instead build second or
third floors on top of the City Market, Safeway, May Palace, and many of the shops in Eagle-Vail. In making those buildings more
valuable for the owners of them you won't have any disagreements from their part, plus give them a cut of the rent. No cars or
pets allowed as to not create more traffic jams, require more parking space, and have tons of dog shit everywhere.
1
Please keep in mind a homeowner acting along on a once-in-5-years permit or request is not familiar with the town's current
procedures. A little patience is appreciated.1
Please review fee requirements for small projects - citizens are not encouraged to follow the process when they know they will
be charged a $250+ fee for something as simple as removing a tree or painting trim.1
Possibly could revisit some zoning regulations so people don't try to maximize their profit with complete disregard for the site
and neighborhood. Try to keep massive excavations into hillsides to a minimum.1
Provide a questionnaire for the online system, guiding people to the appropriate application, or at least narrowing down the
choices. The number of different types of applications is pretty overwhelming 1
Provide consistency. 10 years ago we underwent a home renovation. At the time, 'chimney caps' were not permitted. 2 years
prior, they were, and now they are again. What's that about? Not a big change, but how are those decisions made?1
Rather than putting notices in doors of surrounding community members that need to be notified of potential projects that
might affect their property value they are physically notified or direct mail.1
rather than truck garbage to be buried I would suggest a waste management program that converts waste into usable products
look into WastAway 1
Realize that resident housing is a community goal and not a detriment. Do your part to help not hinder this goal 1
Regulation changes over last 15 years need to be reviewed..There is no understanding of the purpose of specific regulations.
The 'handbook' should not replace the 'law'. Large projects are too easily approved. Small home projects are raked over the
coals as though larger projects are not understandable. Impacts of larger projects are not carefully investigated and not
mitigated.
1
Remember that development does not mean more.1
Require zero energy ready homes. Push hard for building efficiency. Penalize carbon emissions.1
See question above on replacing a shake roof.1
Staff is quite unfriendly.1
Surely it has improved since building our house 22 years.1
Thank god that I have never had to deal with this dreaded, money grabbing bureaucracy!1
The general attitude of the Planners is poor and unhelpful. Jonathan is extremely confrontational.1
the overall process in Vail to get a project approved is over the top, part of the reason housing is so unobtainable that there is so
much cost just in the approval process, the DRB and PEC are completely out of control and randomly impose requirements that
are not found in the town code.
1
The policies adopted for touching up paint seem heavy handed and stupid. We are not seeing outbreaks of lime green and
purple houses. Deal with real issues, not stupid issues. Does anyone at the end of their career want to opine that their career
was well spent and had meaning because they kept orange trim off homes in East Vail?
1
The process is too slow and resident unfriendly.1
The review board needs to be more collaborative with residents in discussing home renovations. This should be an opportunity
for suggestions and and compromise on the side of the review board, not just the residents.1
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there are far too many hoops and restrictions for home owners to do renovations. This process should not be an expenditure or
come with substantial rules. As a home owner I would like to make improvements to my property that would ultimately benefit
our community but find the additional cost on top of inflated constructions costs prohibitive. Possibly removing the exorbitant
restrictions will allow property owners to improve homes which will benefit the overall aesthetic of the town.
1
Think you still have to go in to pick up a permit. Absolutely no reason for this.1
This was a high usage year for this department and timeliness suffered a bit. Seems like this is probably a cyclical problem, so not
much to do except be highly aware that delays create lots of frustration and costs for construction projects. There were times
when response was surprisingly good!!
1
Too developer oriented 1
Town of Vail has always had a 'bad reputation' for getting permits, etc. My only personal experience was changing from wood-
burning to natural gas fireplace which was efficient and pleasant.1
Town planning staff works with developers, does not enforce Vail Master Plan fairly, but bends the criteria to the development
project. Material on projects are sprung on public days b4 PEC and and Council Meetings, no time for review. Plans are
withdrawn, reset - all making it hard for public to engage. Planning department officials are rude and difficult to deal with.
1
Understand that not everyone is as digital savvy as they are and may need some coaching on how to use the TOV systems.1
very helpful when I needed a permit 1
very helpful. building inspectors call back within 24 hours. really responsive and willing to explain code.1
we need friendlier staff at the desk.1
We need more sidewalks!1
Why were permits so expensive for Vail Commons new roofs? Since the complex is town owned it would have helped with a bit
of a discount.1
YouTube video for first timers filling out the correct permit and paperwork. It can be very confusing.1
Open Link 88
-1
2 small points I have brought to the attention of CDD in the past couple of years, to no avail. 1 - the dumpster at Homestake
Condominiums should be turned to face the East, that way the trash truck can empty it without 'off-roading' in the dirt and mud
(as it does now, being emptied from the West) and dragging the dirt all down the street and making a mess. 2- The sign by the
recycling bins behind the CDD says to drop off items at the Rummage Sale Maloit Park in Minturn. The Rummage Sale hasn't
been in Minturn for a number of years. I hope no one is dumping items there!
1
A newsletter with code updates and such would be nice to see.1
Actually work with homeowners instead of directing them to the internet.1
again a newsletter 1
Allow people to make improvements on their houses and lots without having to jump through hoops with DRB.1
Be consistent and work with owners. The current staff is not approachable or uses common sense. This is creating acrimony.1
Become a mediator between tenants and landlords. Vail Resorts asking everyone to leave, instead of sheltering in place,
directly led to widespread infection of COvid19.1
Before retirement, I worked in Community Development (mostly affordable housing). Affordable housing is one of the largest
problems in the Vally (much different then north east Ohio), The housing athority should consider going county wide. I would
volunteer to be part of a study or ?? if that becomes a consideration. If that becomes a consideration
1
Best all round! Keep up the great work!!!1
Construction has a very diverse language and sometimes it is challenging to understand language of professionals when
interacting with them on a project.1
Continue to offer support and processes besides just forcing all community members to use online processes. Simple projects or
permit requests still need simple processes.1
Create a new town code requiring all businesses have motion sensor faucets and soap dispensers. Require the Vail Mall in West
Vail to have bathroom faculties and remove the porter potties there. All bathroom doors should further be pull out to enter and
push out to exit,
1
Do more planning for future vision of Vail with plans for each neighborhood.1
Do not allow the town to charge for summer parking. This is huge.1
Do not give any special considerations ( size, height, footprint ) for new construction in return for tax breaks, employee housing
or deed restricted housing developments!!!!!!!!!!!1
Do not have enough info for a suggestion 1
Don't use it.1
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Don't work with Peter Nobel.1
Force some of the dilapidated residential units on Red Sandstone Rd to update and fix their buildings.1
Get the word out to the community of your resources.1
Great department, very accommodating and eager to assist.1
Great staff!1
Have a tremendous amount of respect for this department on how they deal with all the NIMBY's and complainers we have in
Eagle County.1
Have to question how this department actually works - do the wealthy who want 'special' deals pay they off???????1
I can't really say. I feel they are a bit hard to reach but I haven't tried in the last 12 months. I plan to reach out this summer.1
I have brought it to their attention a number of times, with no results: (I know small items). Homestead Condominiums trash
container located on Sandstone Dr, when it gets emptied, the trash truck drags the mud from beside the container all over the
road and it is really unsightly. If they would turn the container to be loaded from the East, rather than the West, it would take
care of the problem, because they would stay on the road and not 'off-road' it into the dirt. The sign in the back of the CDD by
the recycle bin, still says to drop off items in Minturn at the Rummage Sale. The Rummage Sale has not been at that location for
a number of years. I hope no one is dropping off items there!!!
1
I have not personally used the Community Development Dept, but several contractors working for me have done so, and the
service has been helpful & timely.1
I have to say the TOV building department including everyone from CJ to the inspectors to the receptionists have been super
helpful, courteous, informative and basically excellent.1
I hope it is easier to deal with now then two decades ago!1
I sound like a broken record but keeping in touch with the community and always getting a new information before it comes into
play for an election every 6 months reviewing things maybe even every four months just depending on what needs to be fixed or
what seems to be an issue
1
I suppose I would know about these updates if I tuned into meeting bi-weekly. Again if I wanted to well-educated in all this, I
imagine the town web site would provide this information.1
I would love to have easy to access information about sustainability provisions related to buildings/zoning. Highlights of what
you can expect to be checked on 1
It would be nice if the office would pro-actively email the police report to me about my son's bike being stolen; instead I have to
seek it out and ask for it 1
It's important that the planners continue to reach out to adjacent home / property owners for all building permits / approvals.
they must continue to identify 'right of ways' and contact impacted parties to ensure planning doesn't get to far ahead of
violations
1
Jonathan Spence is a bottle neck, hinderance and causes undue headaches, with too many hoops to be jumped through. Then
he uses one set of code, the building department another set and there is no real communication between him other than
pointing to a code book without explanation of why.
1
Less is more 1
Let community development know that they work for the citizens of the community.1
Make it more accessible.1
Matt Gennett is an asset to TOV. Has had a difficult agenda since taking the helm. Be cautious with direction from outside
consultants that don't know Vail and our community.1
more pr in Vail Daily 1
more public bathrooms 1
More timely inspections 1
n/a 2
No 15
No interaction so no input to provide.1
no opinion 1
No.3
None 2
nope 1
Not at this time.1
One of the ladies (don't recall name) in the front office is not particularly friendly or helpful, in fact she's been downright rude to
us in the past. Feel like everyone else does a good job, though.1
Open meetings and citizen vote on new developments on open land. The planning and zoning committee is corrupt.1
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Planning and Building Departments needs to take how do we get this done attitude rather that how do we prevent this.
Ordinances and Planning Policies were made by us and should be able to be changed when times and circumstances change.
The elimination of density limits in Lionshead was a great example of how this should be done
1
Publicize Vail InDeed restrictions being implemented in real time.1
Respond to building permit requests faster 1
simplify the process for one time user.1
Thank you 1
The staff is great, the regulations are in need of an overhaul. We are making it more likely for residents to do work without
permits. The process is too expensive and onerous. I blame the council.1
They utterly mishandled Booth Heights, and looked like near servants to the interests of the developer and Vail Resorts. It was
shameful.1
Think about employee housing.1
THIS SHOULD NOT BE ON THIS SURVEY 1
to much felling of righteous power They need a broader view 1
too many rules on remodelling 1
TOV should have as-built records on file for all TOV buildings (public buildings, and employee built housing). They do not.1
Trying to move hottub in backyard to safer location, site visit might have been helpful due to 50 foot middle of stream rule.1
Unfamiliar unfortunatly 1
Very difficult to work with, too much red tape. Need to use common sense and make things easier for our residents to improve
their homes, not more difficult. Planning is notorious for being difficult to work with - especially for the working class that aren't
hiring consultants and don't have endless funds. Work with us, be responsive and reasonable.
1
We applied for a permit to remove some trees and we had to call to be walked through the permit online because it was
confusing as to which permit to apply and how to complete it.1
When working with information on building requirements and other development issues, I have found it difficult and go to the
front desk to get what I want. People working their have always complied, but it is clear they would much rather you go on line.
Person to person works better for me and I always come away with additional helpful information. I do hope you will continue
to have humans available
1
Q17: How can the Town improve the parking pass/value card program?185
Invite Sample 98
??1
Are the value cards available to part time residents as well?1
Assign a parking spot to coincide with the pass.1
Better dissemination of this information 1
can I get a parking pass as a part time resident/owner?1
Charge for Frontage Rd parking 1
Cheaper 1
Cheaper for locals that cannot take the bus. (Hospital employees 6a-630p) I know that they are building a parking structure but
there are going to be limited spots and I would consider buying one so I also have a place to park when skiing.1
continue to make this cost effective for locals and residents. You want them to be able to stay in town and generate sales tax.1
Cut back as much as possible on the length of time lots are closed for special events and their perceived needs.1
decrease the cost 1
Didn't know it existed 1
Distribute info on the parking pass program to same people receiving this survey!1
Do a better job letting residents know it exists 1
Don't know 2
Don't need.1
Don't own a vehicle. never will 1
Don't use it so don't know how to improve it 1
Email notice and guidelines. More frequently as I must have missed prior communications 1
Email or send out a postcard like you did for this survey to let us know it is available and how to sign up.1
encourage sign up online 1
Even with a discount I cant imagine it would ever be affordable.1
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Figure out how to remove cars from side of road 1
Free summer parking forever.1
Free Summer Parking.1
Give the people who live in this town a much more affordable option for parking aside for your usual 500 dollar pass. That is
robbery especially when it come to the thousands that we invest in your ski pass each year. Start catering to your locals!!!!
Without us you would not have a town, or employees to make all of your money!!
1
have on-line renewals 1
have them not restricted on the weekends, Friday - Sunday. these are the days the local workers work the most and need parking 1
I am a VR emp and have had a Pink pass over the last 6yrs until this yr. The price keeps going up and then the Ford lot or soccer
lot get closed down for music or Burton. I finally said NOT gonna pay for it!1
I am not family rep with the program other then I know it exists 1
I cannot comment as I have never investigated the program.1
I didn't even know about it.1
I do not know much about the program so hard to give feedback. Maybe quantity depending on how many are given out.1
I dont even know what that is. I did learn that town of vail employees receive a local bus pass which is nice - thank you.1
I don't know how the Town can improve the parking pass or value card program.1
I don't need access to this.1
I had no idea, so maybe getting the info out there.1
I know about the discounted parking pass, but I would prefer to take the bus around town.1
I prefer to use bus service But do use the Free after '3' parking and short term at times 1
I take the bus!!1
I think the Town can reduce the number of parking passes that it issues and instead promote the use of value cards to give locals
more flexibility in their travel patterns. The price of parking with the value card can vary depending on the day and parking
location to limit the number of days that the parking structures fill up.
1
I was unaware of the program - please make it more visible.1
I would appreciate the ability to submit proof on-line and purchase on-line.1
Information about a residential parking pass would have been nice to know about.1
It has just not been something that we have needed to take advantage of in our household; I have no complaints with the
current program 1
I've had one in the past but they made it difficult to have to re-apply every year 1
Less expensive - still out of price range of many individuals.1
Let everyone know about it 1
Let those of us who have homes there know about this option 1
Lower the price, make it easier for the locals. It's all about the locals.1
Lower the prices or make parking free for Vail employees. We are not millionaires, some of us live paycheck to paycheck.1
Mail information on this.1
Make it cheaper? I'm never going to buy one and just continue to use the bus.1
make it easier for homeowners to purchase. online perhaps.1
make it more advertised 1
make it more affordable 1
Make it more affordable for full-time residents and workers.1
Make it more well known?1
Make residents more aware of program 1
Maybe offering it to residents at the parking decks to get more people in the program.1
Monitor illegal parking on west meadow 1
More free busses in and out of the valley.1
More information 1
More information on this please.1
More information to residents about these sorts of programs would be appreciated 1
n/a- I take the bus.1
N/A. I have a parking space with my property.1
Na 1
Never park in the town during days in the Winter 1
Never seen a way to purchase (no signs in garage, advertising. Only know because Ive see signs when the pass is restricted and
one friend has purchased in the past.1
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No 2
No comment 1
no opinion 1
No suggestions.1
no way I know of 1
Not needed for me. Love the free bus.1
offer to Eagle Vail residents 1
Perhaps advertise it more.1
provide more information on how part time residents can obtain parking passes and/or value cards.1
public announcements 1
Publicize and explain the program.1
reduce price 1
Respondent has year round access to private parking space in the Town and rarely uses the public parking structure 1
Seems to be good as it is 1
Send mailing to all homeowners 1
Send me a card in the mail and I will probably be sparked into initiating purchase. Mailers work, that's why I'm doing this survey.1
Significant cost reduction for town residents 1
slash the cost 1
Still expensive!1
still relatively expensive. also need to find a way to incorporate the new parking structure 1
Tell me more and invite me to the program as a full time resident 1
The buses work just fine.1
Unsure. We do not use the program 1
We are happy Vail brought back the free two hour parking.1
We use the bus rather than pay for parking 1
Wow, how do I obtain a parking pass? That's awesome?1
Open Link 87
A few more short term spots for quick trips to town 1
Are the passes only available to full time residents. All property owners support this program with tax dollars but may not get the
benefits.1
Automated online renewal 1
better affordability for locals 1
Better reach out to visitors 1
Communicate this service to Town of Vail business HR departments, to share with their employees 1
Consider dropping prices for locals so we can get back on our feet, financially speaking.1
Depending the hours of use and the number of days use 1
Do not use. Take the bus.1
Does not apply 1
Don't charge for parking this summer or have a summer parking pass 1
Don't know 1
Don't know what this is.1
Don't since we don't have a pass or value card.1
Eliminate passes because they just confuse people.1
Free parking with customers that spend more than a certain amount in town limits.1
Give all year round residents a free parking pass.1
give better discounts to line level employees where employers do not provide parking 1
Give one free pass to each business in the village. We pay extremely high rents to run businesses that add value to our guests.
Having a complimentary pass would be helpful.1
Greater discounts 1
Have parking from my employer 1
I am familiar enough with the program to offer suggestions at this time.1
I do not use this.1
I don't know 1
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I have a few friends that use it. But personally I don't and don't know how it could be improved. I do know there are some
workers that have to be at work at 3pm. It would be nice if somehow these workers could have an exception if they parked at
2:50 let's say.
1
I have parking so don't use the Town's.1
I just learned about discounted parking this year.1
I know that your parking facilities are second to none as this is one of the places I visited each time I've come to Vail. I am of the
belief that the amount to park in one of your parking structures is a little on the high side especially for someone like me of
limited means. But that's not for me to decide for you. It is what it is and I have been happy to pay.
1
I live in East Vail and use the bus system all the time!1
I only knew about the value card because my landlord mentioned it. Maybe advertise it more 1
I try not to use the paid parking in Vail, preferring to use the bus or park for short-duration only.1
I would be interested in finding out about discount parking. Especially with the buses not in service.1
Idk 1
If you are a tax payer you should receive a parking pass regardless if you are full time resident or part time or STR investor.1
If you can show proof of work in the town a discount should be provided on the monthly basis. especially if you are line level
employee 1
I'm not sure, we have parking with our residence.1
Increase prices to force people to use the great transit systems we have in the valley. We don't need to keep building parking
when we have great transit, invest in transit!1
it has---- with the hour and a half going to 2 hours 1
It would be great to have a parking pass for locals who don't necessarily work at Vail mountain when it gets busy during the ski
season. We have often tried to spend the day at Vail and been unable to due to parking.1
It would be nice if there was a designated area for the Gold pass parking or assigned parking. I had to go to a private lot as I
could not find parking spots when needed, or the spots had cars parking over the line so you couldn't fit.1
its all great because you have an awesome Bus schedule 1
It's not very affordable for hourly workers.1
Keep oof season parking free. Keep in season rates stable.1
Less expensive.1
Let employees park for free when they are working.1
Locals shouldn't have to pay to park go to work. This community needs to do more for its year round workers who support the
tourism industry.1
Locals who live & work in Eagle County year round need better parking solutions & need to be better informed. $10 is a lot of $
for a local to pay to go ski a few ours especially when we are the ones on the ground doing this hard work to make this a great
destination resort.
1
Lower price 1
Lower prices 2
Lower rates for people living in the Village with no parking spots at their complex.1
Lower the cost and quit charging the locals so much to park. Rates are too high.1
Lower the price or maybe just give better a different situation for parking passes meaning different pricing ranges..1
Luckily I live in the village and have parking.1
Make it cheaper. how much money do you make off parking for visitors? you cant offer more discount for people who work in
the village? how about free remote lots for workers?1
Make it even less expensive for residents who are town or mountain hosts 1
Make it less expensive for full time residents :)1
Make it less expensive.1
Make it more simple and known 1
make it more widely available 1
Make sure that disabled spots are not being abused by people who had their knees replaced five years ago and ski for 3 hours.1
Make the part time residents aware of the program.1
Market the plan better 1
My son parked in West Vail and rode the bus into town for work but often I had to follow him and bring him from West Vail to
Vail as he could not park there until 7AM but some days had to be at work at 7AM. Maybe you could change the parking time to
start at 6:30AM to accommodate those that need to be to work by 7AM. The cost of any of the parking passes were too
expensive for him.
1
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n/a 1
No comment 1
No suggestions 1
None 1
Not applicable 1
Not sure 2
Not sure.1
Offer a discount for seniors1 1
Offer discount/free parking for carpooling. HOV parking.1
Offer it to all employers in the village.1
Parking in the summer should be lower cost 1
Perhaps, full time year round employees who fall within a certain income bracket could apply for a parking pass at a reduced
amount 1
Preferential or cheaper parking rates for carpoolers 1
Promote more discount parking 4 locals.1
Start charging for parking on the roads.1
Tell me about it 1
Tell me how we could get one 1
The doing okay.1
they are very expensive for the average local to actually purchase 1
To provide more information on everything!!1
Town should provide some better eco bus incentives for us to come into vail to relieve parking stress 1
We need in vail like a spot that can be used for the employees of the town , with a different rate of payment 1
Q19: Other than adjusting parking fees, what could the Town of Vail do to improve your satisfaction with parking
in the Town?477
Invite Sample 243
Actually ticket cars in the structure that are obviously taking more than 1 space. In 15 years I have never seen any ticketing going
on 1
Add another parking structure or enlarge existing structures.1
add garage space on North side of I-70 and eliminate/reduce street overflow parking 1
Address the open marijuana smoking in garages.1
Adjusting parking fees would be it.1
Again I would like to see free year round parking. This year we noticed a parking attendant walking the Vail Structure and issuing
tickets to cars taking up more than one space. I think this is a good idea...but perhaps the first notice should be a warning? Also I
don't think that large trucks with protruding snowmobiles or racks should be allowed in the structure. Difficult to see sometimes.
1
Allow free overnight parking (24hr or less) in the summer, why are you making it expensive for drunk people to do the right thing
and bus home?1
allow more on street parking in the residence areas. I live off of sandstone and have easy access to the only overnight on street
parking allowed in the valley. But my parking lot only has enough spaces for one car per unit and no guest spaces. this makes it
very tough to have company. There must be some streets with very little traffic that people can park on overnight.
1
Allow value cards to be reloaded AT the booth!!!!!!!!!!!!1
Alter the number of weekend events in the summer.1
As a local resident there should be a waived fee for leaving your car overnight instead of promoting drunk driving.1
As in Cherry Creek Shopping Mall, have lights, green or red, that indicate availability and location of spaces.1
As you know the parking on the frontage road does not meet any safety standards. It is not if a pedestrian fatality happens but
when.1
Assist with finding parking for employees who have to work in the village 1
Be less restrictive on who can use various town-owned lots such as Donovan park and the golf course lot.1
Be understanding if a local was working out at the Athletic Club and came out 5 minutes late and had to pay $10 1
Believe it is an ongoing issue of too many cars Perhaps have a more aggressive transit system to and from 'Denver' and Eagle
airport or for workers that choose or can better afford down Valley living 1
Better disclosure of when parking structure is full, and better management when it's no longer full. It really sucks to get there &
have to use Solaris for big $$1
better opportunities and communication for transport to those parking on frontage road and have a long walk to the village 1
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Build another parking lot 1
Build more parking structures 1
can't think of anything.1
Charge for summer parking. People should use the bus!!1
Charge for summer parking. Structures are not free to maintain 1
Charge to park in the summer will just be another reason to not go to the Village or Lionshead.1
Clarify when the overflow parking can be used.1
Clean the parking structures. They get very dirty during ski season.1
consider more bus service to other areas for people who come to vail, more parking structures 1
Consider options for low cost remote parking lots / areas with dedicated bus service at specified times to and from
transportation center 1
Considering what the situation would be like without the parking structures, I think everything is fine. In a small valley with a
huge ski area, of course there are going to be parking issues.1
Consistently either be able to park on the frontage road or not. It's confusing if you can park on the road one day but not the
next. If you need to fill the structures before you park on the street them fill Solaris and Cascade and all the other private lots
before allowing street parking.
1
Continue to provide additional parking areas. Make the parking spaces large enough to hold a full size truck or SUV. Enforce
parking within the lines so that no spaces are wasted.1
Continue to work on capacity. I saw one council member thought that autonomous vehicles would soon take pressure off of
parking. I think planning on this is dangerous, as the technology has more serious problems for broad usage then people think.
Mountain enviroments are no good for safe autonomous vehicle operation, and the technical solutions required are a ways off.
1
Crazy that I pay all local taxes but only get a few dollars off of parking.1
Create more capacity to reduce the amount of times cars are parking on the frontage road instead of the structures. And, never
charge for parking in the summer!1
designated crossing areas, crossing guards, etc. for overflow Vail Frontage Rd parking 1
Develop cheap outlying lots (maybe at Dowd's Junction) with shuttle service.1
Discounted rates for Vail Residents.1
discounts for car pooling 1
Do not charge in the summer and drop the rates in the winter.1
DO NOT START CHARGING FOR SUMMER PARKING!!! If you do, give 'homestead' exemptions to people who live here year
round. I know it might be tough but JFK said 'we're going to the moon' and we did. Don't let staff roll over on anything that the
citizens want and feel if important. This is not rocket surgery. DO NOT STOP PARKING ON THE FRONTAGE ROAD. Get over it.
It's cheaper than building a new structure. Make sure VA enforces the 22 or 23 or 20 whatever thousand people on the hill. It is
NOT a safety issue (if we have a little more PD presence when we do it). I have heard the 'not if but when' bs for 35 years. Or
buy it and install meters. It is not rocket surgery.
1
DON;T KNOW 1
Don't drive but a larger window to get your vehicle the next day after imbibing after work.1
Don't know 1
Don't put a chain across the lower entrance to the Lionshead parking structure when it is 'full' there are always open parking
spaces available, even when it is 'full'1
Driving on the Frontage Road when cars are parked on it is terrifying. I'm dumbfounded that there aren't more pedestrian/car
accidents.1
During peak times you are sometimes required to drive into the village because the busses are overloaded.1
during the winter season instruct and check that the snowplow drivers don't 'shrink' the already limited pool of free all day
parking spaces available by not completely plowing all the marked spaces all season long. redsandstone playground parking lot is
an example as well as the north trail parking lot, the spraddle creek lot to name three
1
Eliminate Frontage Road parking 1
Eliminate frontage road parking. This is a major safety concern and it is also impacting everyone's experience both in town and
on the mountain. Look into providing more park and ride options or encourage carpooling or the use of public transportation.1
Eliminate parking on the Frontage Roads.1
Encourage VR to limit Epic Pass sales - ha !1
Enforce over the line parking in structures. Any way to get Frontage Road parkers to close ranks? Friendly note on cars?1
Enforce tickets for vehicles that take more than 2 spaces and for large vehicles that park in compact car spaces.1
Enlarge lots. Create more lots.1
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expand existing parking lots vertically if possible 1
Expand the parking structures.1
Figure out a way to charge people who park on the frontage road when the parking garages are full. Allow parking on Vail
Valley Drive adjacent to the soccer field when the parking lot that services the fields are full.1
find a way to provide more spots, rather than depending on 'street parking' on the frontage road.1
find other non utilized parking garages/lots and make use of them 1
Fix the location of the damn ticket machine!!!! It is set so far back. I literally have to get out of my car to take a ticket. Only in
the Village. Lionshead seem better situated. But it is horrible!!!!1
Free parking to residences 1
Free summer parking 1
Frontage rd parking is very unsafe. When the structures are full, no parking should be allowed on the frontage rd.1
Frontage road parking East to West Vail is very unsafe. Tourists walk in the road as if they're in a parking lot. I don't know what
the solution is but it's dangerous. Widening for angled parking and/or curb barriers? Please look into solutions.1
Frontage Road parking in busy times can be dangerous-due to carelessness of drivers.1
Frontage road parking is a mess. Is there a regulation in place that limits how many cars can park on the frontage road? People
parking are putting on equipment and walking in the road without regard to regular traffic passing by.1
Garage dirty. Garage crowded. It seems like cars are parked for extended periods still in violation of the rules 1
Generally, we only park in town in the evening which is fine for us. We take the town buses during the day 1
Get people off the frontage roads 1
Get rid of frontage parking. It's dangerous and TOV is just waiting for a major accident to happen.1
get Vail Health construction staff parking out of Lionshead structure 1
give locals better fees you dont need to make a bunch of money off locals 1
Give tickets in the structure to those who park wrongly (take more than one space)1
give tickets to large pickups that use 2 spaces 1
Give us more parking, either by building up or down. Please enforce the one parking space per car. I have never once seen a
ticket on a car that made no attempt to use only one space per car!1
good luck with this one 1
Great job!1
Handicap/ADA parking is limited if you can not walk far or don't have a wheelchair. Information on where ADA parking is located
is also difficult to find.1
hard to deal with but overflow parking on Frontage roads is shaky solution 1
have a condo in Vail therefore don't use the garages in the winter 1
Have better parking plans for summer construction projects. bus workers from satellite parking areas.1
Have discussions to IMPROVE safety and convenience for overflow parking person: lighting at night, signs, crossover places, short
term area bus service more apparent 1
have more clear signage when frontage road parking is available and for how long 1
have more parking 1
have more parking.1
Have parking structure/lots to allow enough parking for a limited number of people and do not allow on street parking - no
overcrowding!1
Have someone patrol the parking structures consistently and ticket or even tow people not parked properly. It is a problem in
the winter and summer.1
Having an app to tell you where spots are open so we don't waste gas driving around the garage.1
I am overall satisfied with the parking structure currently 1
I believe we will need to try to limit the large events that clog the town's ability to accommodate. The U turns and open doors
along the frontage road are less than ideal from a safety standpoint.1
I dont know 1
I don't know how the Town of Vail can improve the overall satisfaction of the parking in the town.1
I don't like overflow parking and think that the carrying capacity of the town / mountain needs to reflect the capacity of parking.1
I don't park in town but overlook the full areas on busy days. Better parking for these times.1
I don't think frontage road should be used as overflow. Make an offsite lot where there is a shuttle to bus you into town.1
I know the TOV has spent considerable efforts to maintain the markings for vehicle parking spots. I think you could take another
stab at it.1
I live in the village so parking is not an issue for me.1
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I love the Express Bus!1
I love the parking to be free after 3 PM.1
I thought the structure of the prices this winter was good. Free after three si still important. Please don't charge for parking in
the Summer 1
I was involved with one booth attendant issue where a friend of mine and I had lunch and were in for less than 2 hours and my
friend lost her ticket and it wasn't the best interaction.1
I worry about the snowplow efforts in front of safeway, they don't plow the sidewalk or enough of the road and it pushes the
parked cars and people into the driving lane. too many people wandering in the street, especially at dusk when it is hard to see
them.
1
I would not raise the prices!1
If you really have photo of license plate, let's go paperless. If we have to pull tickets please move the totems. They are very far
from the car. The necessity of each vehicle pushing the same button is probably ill advised at this time.1
I'm never sure when it's ok to park on the frontage roads or not. Could you post signs seasonally?1
I'm not so sure about the frontage road parking. Once it gets dark, people getting in/out of their cars on the road are pretty
tough to see.1
I'm not sure what the deal is with the new structure in red sandstone. Can anyone park there at the same rates as in Vail and
lionshead? Do you need a pass? Parking is always a problem in the winter.1
I'm pretty satisfied 1
In light of the stress on the Lionshead structure with construction parking in the winter(it routinely fills first now) Blue pass
holders should be able to use the Village on Friday's at least. Also, pass holders should be allowed in to search for spaces when
the structure is full. In my experience there are ALWAYS spaces available. If it's full it's full and no harm is done to the pass
holder.
1
In the parking structure have designated areas for these gigantic trucks that nearly block the lanes as you are trying to find a
space. One space per vehicle should be strictly enforced.1
In winter we ALWAYS take the bus to/from town or 'drop-off' grandkids for DEVO on Sunday mornings; this is primarily because
of frequency/abundance of buses! Summers we usually bike into town and either ride or take bikes on buses (weather related)
back to East Vail. Parking conditions during the Sunday Market are frustrating, but LOVE the tax dollars being generated! :-)
Frontage Road parking 'policiy' has always seemed illogical: it is 'illegal' to park there most of the time, yet perfectly 'appropriate'
if garages are full - obviously there are NO safety issues or the latter would not be condoned; hence it only a 'generating money'
issue...
1
Increase number of parking spots 1
It is DANGEROUS to park on the road and then walk to ski access. THE PROBLEM IS CAUSED BY VAIL RESORTS NOT TAKING THEIR
RESPONSIBILITY FOR PROVIDED PARKING. THE TOWN HAS BEEN A SUCKER TO VAIL RESORTS.1
It is hard to leave out the most important aspect of the parking questions. That parking fees are ridiculously high.1
It is OK we cannot build parking for the maximum days I am satisfied with frontage Road parking 1
It seems the overflow Vail Frontage Road parking is used more and more frequently and safety is a concern.1
It will be nice when the hospital finishes their new parking structure and will alleviate some of our current problems.1
It would be easier to park in the garages if the lines were more visible. If someone parks over the line and you are parking next to
that car you don't even know it....1
It would be nice if there were 2 or 3 surface areas that were for 15 minute parking only. So I could pick up something or return
my skis to my locker at Pepi's if I have spent the day skiing at Beaver Creek. I know I can park in the structure for 2 hours, but
something closer to the center of town like the area in front of the Christiania. You cannot leave you car there for 5 minutes!
1
It would be nice to have instructions printed on the blue pass. I got mine from my employer without any. There aren't any when
you pull in. My first day I was charged $30 and the guy at the booth was not going to give me a break. That was a third of what I
made that day at work. :(
1
Its good - doing best you can with the variation in demand.1
Its to expensive for locals 1
I've felt for years and years that the frontage road parking overflow situation is dangerous and unsafe; I know efforts have been
made to help (e.g. the new Sandstone structure) but I still feel much more can be done to get cars off the frontage roads during
busy times
1
Keep free summer parking 1
Keep structure clean, maybe it is snow slush but looks and feels dirty 1
Keep summer parking free 1
Keep the garages cleaner.1
keep the 2 hour free parking during the winter and free parking in the summer!!1
Let people come in for free at 2:00 to boost customer shopping in vail 1
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Lighting 1
Limit construction parking; set up park-and-rides. On-street park-and-rides, especially in West Vail from West Vail roundabout to
Safeway are just as bad as the South Frontage Road on-street parking everyone complains about.1
Limit construction vehicle parking at peak times during season.1
Living in West Vail I used the bus and do not pay for parking. I do understand the relevancy of the fees but after the resort
charges $209 a day to ski here it seems a little brutal that visitors have to pay an additional $40 a day to park. I do very much
enjoy the summer free parking and I use that as a resident. But I use the bus exclusively in the winter which is fantastic.
1
Local should not pay for parking fees, we pay our taxes is enough.1
Longer grace periods for property owners.1
Love the 2 hour free- perfect for lunch, errands, library, yoga. Maybe a few library only 2 hour spots in Lionshead.1
Love the EV Charging locations! Please enforce/ticket non-EVs that park in those spots 1
Make frontage roads more safe.1
Make it less for local vail residences. It's not really fair.1
Make parking on the Frontage roads consistent, confusing when one day you can park on the street and then the next you get a
ticket. Maybe let people park on the street if it's a weekend or snows, and the people who don't want to walk can pay.1
Make sure that if someone leaves their car overnight to avoid drunk driving that the are not penalized for this!! Drunk driving is a
large problem in the valley and promoting a way for people to get home safe while not getting hit with parking fees at the
parking structures is a great way to help that. Keep summer parking free.
1
Make the renewal process capable of being done online. In this day and age, there's no reason renewals can't be done via a
portal. We can upload a utility bill and an ID. If a face needs to be seen, appointments could be made via a teleconference (such
as Zoom).
1
Make vail resorts build parking. Also, provide a convenient drop-off for handicapped people.1
Monitor for those that double park in the garage 1
More attention to vehicles, especially large ones, parking in 2 spaces or across the lines or too close to the vehicles next to
them. Bad parking, no consideration of other parked cars. More warning tickets 1
More non-skier guest parking availability throughout the neighborhoods.1
more parking during events would be helpful 1
More parking is needed. Parking structure is not adequate. Fees are too high.1
More parking structures 1
More parking. Frontage road parking is far to dangerous!!1
More reduction for residents 1
more spaces 1
nc 1
Need to add another deck to each garage.1
No comment 1
None it is good 1
Not sure 1
Not sure how but have more parking. I do like that after hours parking is free under 2 hours I think. This is so that you can buzz
into town to have dinner but not have to pay to park in addition, so please continue that.1
Nothing 1
nothing to note 1
Nothing. I mostly take the bus 1
Nothing. I spoke to one of the gate attendants, a Mr. O'Donohue (spelling) one day after watching from behind an angry
motorist yelling at him over fees. Feel bad for the gate people. He handled the situation well.1
Nothing. Parking structure is a huge amenity to residents and guests. It's hidden nature (the berming) is an amazing thing.1
Offer more frequent bus service so people are encouraged not to drive and park their cars 1
Other than fees, parking is good.1
Outrageously expensive 1
Overflow on Frontage Road is unsafe when people are crossing the road not in crosswalks. I think that it is a bad idea. Also
Structures are dirty.1
Overflow parking should NOT be permitted on South Frontage Road. New parking structures and better busing options must be
made a priority.1
Parking appears to be getting much worse and with the parking structure on north frontage had been bigger and was used to
address more parking than the streets 1
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Parking costs in winter deter people from parking. Free Parking in summer is great except for when they fill up with cars due to
the number of construction jobs going on in town. Maybe there could be a better solution with on-site parking or shuttling of
crews to jobs so that people can park to shop and lunch in town.
1
Parking fees are expensive 1
parking fees are so high its insulting!1
Parking in the garage just keeps getting more and more expensive.1
Parking in the winter is outrageous!1
Parking is a consistent issue for Vail during ski season as well peak summer weekends. If you don't go early I often won't go at
tall due to no parking available. Having Devo drop off is a nightmare Saturday mornings on top of the Vail Village structure.
Traffic backs up past the Four Seasons. That needs to be moved back to Gold Peak or over to Lionshead.
1
Parking is the whole deal. I'm very lucky to have a friend that lives in town and lets me park to come ski. My hm up Buffher Crk
has no bus service, as mentioned earlier, which is bogus! Ive never had to pk on frontage rd. But obviously there is not enough
parking around!
1
Parking is too expensive in the winter for me, so I try to take the bus, which I love. But the most convenient bus for me is
Lionsridge Loop and it doesn't run as frequently as I would like in the winter. (compared to the other buses) And NOT AT ALL in
the summer. :(
1
Parking lights that show availability of a space on each floor as you enter the parking structure.1
Patrol and penalize vehicles that park so inefficiently that they take up two spaces. My biggest pet peeve about the parking
structure.1
Penalize those who do not park between the lines and end up taking two spaces.1
people don't want to work in vail because they have no parking or have to pay for parking. They rather work down valley 1
people park in town office lots during the week. no one patrols the parking lot. parking for volunteers should be free.1
People will complain, but if we charge more, then there will be less frontage road parking and less crowds.1
Perhaps enlarge the Lionshead structure, or build another structure to the west near the Ritz.1
place temporary speed bumps on the busy days when we have Frontage Road parking to allow people to safely cross the road.1
Preferential or reserved parking for locals, particularly on weekends.1
pricing is a bit high in the winter.1
Provide incentive for carpools, free or reduced parking.1
Provide more accessible and working charging stations. I very often find the existing spaces occupied by non electric vehicles.1
Provide more!1
Provide some places to park for residents when they need a spot away from their residence. For example; if guests stay over.1
Rarely can find a place to park in the summer. As a resident this is very frustrating. I just don't go to town on the weekends and I
miss out on events like the farmers market, when I want to do shopping that is too difficult to take back to east vail on the bus 1
Reconfigure internal traffic flow in Villiage Structure.1
Reduce frontage road parking 1
Rehabilitate the Lionshead and Vail Village car parks. These are outdated and do not provide enough spaces. Car parking not the
frontage road is unsafe at all times.1
Restrict summer parking of construction employees 1
Return to carpool incentives.1
Right, lower fees for tax paying residents.1
safe parking not on frontage roads 1
Shovel the 200 feet of walkway around the right field corner of the Western softball field.1
slightly larger spots, and also more compact spots. Have you ever seen the size of a parking spot at COSTCO? Now that's a
generous space. Remember, we all have gear and kids... give our parked cars some more protection. Motorcycle and scooter
parking would be cool.
1
Soccer field and Ford Park closed too much for special events 1
Special events and busy Saturdays and other 'spikes' in occupancy should be reduced. Vail Resorts should be monitored and
forced to turn off ticket sales and reduce crowding that makes the experience so unpleasant that long term guests are giving up.1
Staff is always awesome 1
Stop frontage rd parking, its dangerous i am fearful of someone getting run over!1
Stop frontage road parking 1
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Stop having people park on Frontage Rd.1
Structures could be cleaner and have better lighting.1
Supply satellite parking with bus access 1
Sweep the garage more in winter. It's gross. Enforce over the line parking strictly in the structure and top deck.1
Thank you again for returning free two hour parking and making it so that people can leave their car overnight if they drink too
much.1
The bus service is tremendous; we need to help visitors and residents make better use of it.1
The Frontage Rd is a fine place to park for overflow. In the summer have day laborers and as many construction people as
possible park offsite and be bused in.1
The garage gets pretty nasty in the winter with mud and grit dropping off vehicles, but I doubt there's a realistic way of dealing
with the muck on the floors of the garage.1
The overflow parking can be an issue; right to solve but often when the lots are 'full' there are plenty of spaces for us to park in
the structure. Also when people park on the frontage road toward the golf course they are dangerously close to traffic and slow
things down. Avoiding people who are changing nearly in the street or absent mindedly walking into the street is nerve wracking
for people going to or from work.
1
The overflow parking on Vail's Frontage Roads is very unsafe. Parkers think they are in a parking lot. Drivers think they are
driving down a street. Perhaps angled parking (yes this would entail reengineering the roads) would mitigate these problems. A
car parked at an angel does not expose opening left-side doors and people exiting these doors to traffic. Angled parking is easier
to pull into, eliminating inevitable bad-parallel parker situation. Finally, drivers of cars parked at an angle would have to wait
until it was safe to back onto the road to proceed.
1
The parking on the frontage road is a HAZARD. People walk back to the cars in the car travel lane. Car doors are open as people
are putting on/taking off ski boots. Pedestrians move into the lane of traffic without looking. It's scary.1
The parking structures could be brighter and cleaner.1
The parking structures could be much much cleaner 1
The pedestrians trying to cross South Frontage Road West to get to and from the overflow parking is completely dangerous.
There needs to be someone implementing the speed limit there, and helping citizens cross.... if not a stoplight and crosswalk,1
The pot smoke smell in the parking structure is unbearable. I feel terrible knowing my children are exposed to that atmosphere
with regularity.1
The town buses should run full time once parking is paid. I dislike it when the buses only run part time but yet you have to pay to
park 1
The value card is now full price during holidays, no break whatsoever. How is this a value? I need to use this when I have to be
at work very early, and it has incresed so much in price and not at all in value. I need to park beacuse I have several jobs in
places all over the valley. I take advantage of the amazing bus system whenever I get a chance. We need to ticket people that
park poorly taking up more than one spot.
1
The Village parking structure needs an aesthetic overhaul (assuming you aren't just going to tear it down and start over).
Everything from lighting to whether/where to have advertising, to the dated murals, etc., needs to be re-invented in some
coherent, hopefully pleasing (even if minimalist) way. The Beaver Creek parking structure could be one source of inspiration -
very simple, but clean, well lit, coherent, welcoming, visually inoffensive. Even the Lionshead structure, while not great, is better
than the Village structure.
1
There is a Need more parking options 1
There is no free overnight winter parking. I have 3 parking spaces when I have company- an extra car, there is nowhere to park
without a fee. There should be somewhere to park at night for free, doesn't even need to be in town.1
Though financially it does not make sense, would love to see the free 3 hour parking program in place 1
Time for the TOV to start charging for overflow parking on the frontage road. I know that the road is controlled by CDOT, but
let's get some kiosks up and capture this revenue. This is a problem directly related to VR's Epic Pass, but I have no confidence in
VR assisting with a solution to the parking on the Frontage Rd. Pay to park will encourage carpooling with all the associated
benefits - less carbon footprint, less traffic on I-70, etc.
1
To many cars. There is public parking and private. People should have to use lots where they are available. Cascade has a
private lot. It's always empty.1
Too expensive in the winter for visitors and pass holders both. Perhaps the town can collaborate with Uber or Lift to solve
transportation problems. Add or extend bus stops, especially in the Bald Mountain road areas.1
Too expensive.1
Too many handicapped spots 1
Too much of summer parking is taken up by construction workers vehicles - require developers to provide parking or shuttle
service from off site parking.1
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Too much traffic in vail village on Hanson Ranch Rd. Cars park on pedestrian walkway in front of Tivoli, cars / vans idle dropping
off skiers. Need a checkpoint booth like on the otherside of vail village.1
TOV should charge a small fee for summer parking. The overnight fee structure has been very successful. The West Vail
frontage road parking is a nightmare and an accident waiting to happen. It is a winter obstetrical course.1
Town should disallow frontage road parking, Makes no sense to make people provide on site parking for new structures and
then allow frontage road parking when these spaces are empty 1
update facade 1
Usually use the parking structures after 3:00pm. Parking is good.1
Vail Mountain School needs Parking garage - it would still benefit the town and school mutually.1
We obviously need more to avoid safety issues 1
With partner VR provide more.1
you need more off road parking 1
Open Link 234
A. Stop putting fees in the general slush fund. B. Take all parking revenue and use it toward a new BIGGER structure 1
Abolish parking on Frontage Road. It's incredibly dangerous. You have apres skiers crossing the street at dusk and not totally
sober. I avoid the Transportation Center at all costs--it is so poorly designed. This keeps me from shopping in the Village or dining
(if I could afford these things!). But I totally appreciate the free after 3:00pm parking.
1
Add more parking, as well. There's just not enough.1
Add more spaces 1
Adjust Parking fees even more for locals.1
All property tax payers should receive a pass 1
Allow frontage road parking for Bravo 1
Allow parking of contractor employee trucks and vans on Frontage road in summer to free up space in structures. Maybe not so
critical during CV summer 2020 upcoming. But might still be 1
Allow value pass use on weekend 1
And seeing that the town of Vail makes 9% of its gross revenue from parking my feeling it's too expensive. I feel the parking
structure could market free after three in the winter much harder? Summer you to see a problem with construction vehicles.1
Another area where local workforce gets hit too hard financially. My wife has to be at work at 8 am, until 6 pm, and leave to do
school or childcare pickup when i'm out of town for work. even with the value card, she pays up to $50 for a weekend day to
park twice, so she can be at work in the village, while Denver drive up skiers park for free on the frontage road. There has got to
be a better way to support the diminishing local workforce trying to raise children in the Valley, or there will not be any around
in the future.
1
As far as the frontage road parking goes, many people tend to just walk across the road wherever they please with no regard to
on-coming traffic and it can be difficult to see them in low lit areas.1
Assign officers to ticket street parking & enforce parking tickets.1
Be more proactive in dealing with parking violations, ie warnings or tickets for poor parking (taking up more than one space, and
parking in front of exit doors to stairs). It appears that the employees in the parking office do not really care about how, when
and where people park. It can not be that hard to patrol the structures on a regular basis for violators.
1
better monitoring of parkers taking up more than 1 space in order to accommodate everyone. Too often a car is parked
incorrectly, prohibiting the use of an adjacent space which limits full usage of structure 1
better signage , especially on S Frontage rd. directing to Vail Village parking structure, so people do NOT go to Solaris!1
Better skier drop off 1
Both Structures are awful. No maintenance to them it seems. Filthy, old and falling apart. Not a good or proper representation
for the Town at all. Its kind of a first impression, before you actually walk into the Villages....First impressions are everything.1
Build another parking structure at the softball fields and put the fields on top of the structure.1
Build more structures!1
built another underground parking structure!!!!!1
Buses are great. However, too crowded in light of COVID-19 risks. Need to triple busses more or less.1
Can it be fixed??1
charge for parking in the summer. encourage use of bus system.1
clean the parking garages more often.1
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Clean the structures more 1
Clean the TRC and LTRC on a more frequent basis.1
Consider some summer parking fees. Paid parking is common throughout the US.1
Construction workers should not be allowed to park in the structures during peak summer periods. Large projects should bus
workers in.1
Continue with 2 hours for free. More pedestrian crossings when there is overflow on the Frontage Rd. Or consider a 15 mph in
that stretch.1
create a program for employee winter parking, or incentives for people to not drive in. More late night public transportation 1
create drop off and pick-up closer to the villages.1
Create more:)1
Designated crossing areas on the frontage road during overflow parking.1
Dig out the hillside between Solar Vail and Middle Creek and install a HUGE parking garage there 1
Do not charge for summer parking. I sound like a broken record but this is a biggie for my retired husband and me.1
Don't close parking I paid for for 1) concerts or VR events 1
Don't increase prices 1
Don't know 2
During ski season, you might want to encourage a little more leniency with regard to people who ski all day, grab a few drinks at
apres, and decide not to drive home. Last winter I did that exact thing only once, and was shocked that I still had to pay the full
overnight price. You're inadvertently encouraging people to drive drunk. Just request a receipt of some kind from any bar or
restaurant from the previous night for proof that the person might have made the safe decision.
1
Either let people park on the street or not.1
Eliminate frontage road parking. Build a new parking garage 1
Employee parking at Vail is a mess. I paid at least 120 dollars to park in the structure and I work at Vail. Absurd.1
Encourage more participation by empty private parking facilities 1
end frontage rd. parking for safety reasons its hard to see people at night walking along fr. rd.1
Enforce double parked cars and law violations.1
Enforce the rules in the structure such as the one space per vehicle rule that is often overlooked.1
Enforcing space compliance within the garage to ensure users park correctly 1
everything is perfect 1
Expand offsite parking with shuttle service.1
expanded parking facilities. Have pay parking for the overflow 1
Fewer pass options. We make it harder than it needs to be.1
Fine the people that take up 2 spaces.1
Frankly, it's too crowded. The Town and VR have marketed too much and the parking is a huge issue. We have parking passes
and can never use them because the structures are too full. Not only that, we can't use other town amenities like Dobson, the
Library, restaurants, etc because there is no place to park. We end up driving to Edwards for dinner most of the time. It's too bad.
1
Free paring for TOV Employees 1
Free parking to employees (without abusing it)1
Full time residents should get a break when using the town lots during paid parking 1
Get the additional structure built or renovate current structures to accommodate the real parking numbers.1
Get the vehicles off the frontage road. Very dangerous 1
gift residence/locals discounts.1
Give a rebate to people who bought since it was open to the public for the last month of use.1
Give discounts for car pooling etc 1
Give the locals more options.1
Give TOV residence a larger discount.1
Given you limited space Vail has done a tremendous job with the parking situation there.1
Go back to free summer parking 1
Good question. I try to take the bus when I can 1
Hard to say there's not enough areas to parking so I would say just keeping people updated about the parking situation and
creating more parking where ever need be..1
have a reserved section for oversized vehicles such as the rental Suburbans that take up multiple parking spots 1
Have better options for local workers 1
Have bus shuttle service on Frontage Road to slopes on over-flow days.1
Have cameras on all levels of parking for SAFTY and to catch people who might have caused an accident then left 1
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Have locals levels in the structure. Provide shuttle for free from other lots to. Base area 1
Having a free Park and Ride area outside of Town for people to use. Not sure if this is feasible.1
Having staff walking inside structures to avoid having to witness guys peeing in the corners of the structure with no
repercussions. People parking badly (not inside lines) wasting spaces for other with no repercussions. People driving too fast
inside of structures-unsafe for pedestrians. Pedestrians sauntering in the middle of the parking lanes oblivious to cars. Generally
unsafe conditions in a very expensive parking structure.
1
Hospital employees are burdened by overflow parking 1
How often are the indoor parking structures cleaned? Perhaps increase the frequency of cleaning.1
I don't understand why parking is not allowed on any streets in Vail. My neighborhood is strictly residential and we have visitors
at times (as do my neighbors). Why can't those visitors park on the street? I understand you wouldn't want to allow it in high
traffic places like Hanson Ranch Road for example, but Matterhorn cir is just houses and low traffic.
1
I don't use the parking services, I utilize transportation services so am really not familiar with the services.1
I found they had increased winter block out dates for Value cards. Fees were excessive when I had little other option to park.1
I hate that people park on the frontage road. It's extremely dangerous. That being said I do realize that there is no other
parking...1
I have adjusted my behavior. The bus system allows me to drive less.1
I have an electric car and I am frequently unable to park in electric spots because regular gas cars are parked there. If you are
serious about this program you need to start ticketing those people. Your head of parking told me you can't ticket because you
don't have signs saying you'll do so. GET THE SIGNS AND START TICKETING. On more than one occasion this winter I was unable
to get a spot because they were all full, which is great as it says more people are driving electric cars but it also dictates that you
need more spots.
1
I have been coming to Vail for 22 years, been an owner for 3 and this is the first year I noticed really bad parking on the top deck
of the Village lot during ski season. I did hear that cars have been ticketed but it didn't seem to make a difference. I have a Tahoe
so I always like to part on the top if there is space and I wonder if making the top for Large SUV's and Sprinters only might
alleviate some of the bad parking that happens both inside and on the top.
1
I know the town restrips the structure regularly and they have tried different ways to maintain the parking lines. Something
more needs to be done. Keep trying!1
I think that Eagle county residents should get a discount within the parking structures (Lionshead and Vail Village). Then show
drivers license when checking out to attendant to get discount.1
I think the both attendants have one of the most difficult jobs and I just want to recognize them for the great job they do 1
I think the parking on Frontage road is just waiting for a bad accident/death before they shut that down. I know we need the
parking but am afraid that will go away w/the amount of weekend use.1
I think you guys are always trying to improve this and find ways to make it better 1
I try to ride the bus. Once paid parking is in place, then the full bus schedule should be in place. Silly to leave it in off season
mode but you are already charging for parking. As to cleanliness - ugh! The parking garage is disgusting - so filthy 1
I use the village deck occasionally and it is filthy. I understand that the cars drag in a lot during the winter, but it is pretty bad
year round.1
I wish I had a solution. It's been an ongoing struggle and I do think the town is trying. They are creating more parking areas and
that is probably the best answer 1
I wish I had more alternative places to park in my neighborhood to avoid tickets when I cannot move my car on the Mondays
and Fridays for snow plowing. Also wish Frontage Road allowed overnight parking for any guests I invite.1
I won't be renewing my pink parking pass. Too expensive. However, I am pleased with amount of free parking and bus
transportation to and from these areas.1
I worry about hitting pedestrians exiting their cars on the frontage road. More signage and police presence to warn of
pedestrians on Saturdays/Sundays.1
I would have given 5 but doesn't show on the screen. I think pricing is too high.1
I would suggest building more underground parking and provide additional off-site shuttles to go along with it. Work with
Minturn to build off-site parking/shuttle service. It could be a win-win arrangement.1
IDK, I have been taking the bus a lot to avoid the parking situation 1
If the Solaris is 6 stories high, you may as well make the parking structure 6 stories high 1
If Vail Resorts will not provide the Town with skier numbers in near real time, use Frontage Road parking to control them.
Massive skier crowds may be good for VR, but they are bad for the town's economic interests.1
Improve Bluecow shoot . Perhaps put a permanently green light at the top.Most people can't read the two signs already in place 1
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In Summer months, hospital staff and construction crews should not be allowed to overflow the amount of parking in Lionshead.
I've had customers tell me on some of the quietest of days that they can't find parking. This deters our visitors from coming into
the village.
1
in the winter, provide convenient free parking for locals in Eagle County in the structures.1
incentives for carpooling 1
Increase prices to force people to use the great transit systems we have in the valley. We don't need to keep building parking
when we have great transit, invest in transit! This would eliminate parking issues! Provide more code enforcement at the
transportation center in the winter to help buses deal with traffic! This is created by parking issues...
1
Inform the people where the spaces are available. Particularly in Lionshead, when often I have to go 'round and 'round to find a
place to park. It's frustrating.1
It appears arbitrary that the frontage road can be used for parking when the lot is full , but otherwise a violation. How can
frontage road parking be a safety issue and not just a money grab?1
It is what it is.1
It works well 1
It would be great to have designated parking for locals at Vail mountain when it gets busy during the ski season. We have often
tried to spend the day at Vail and been unable to due to parking.1
It's too expensive for locals to park in Vail. The free after 3 rule is great, but sucks when you work in town and don't have
anywhere to park..1
JACKING PRICES UP ON VALUE CARDS DURING BUSY TIMES IS BS...TALK ABOUT NOT TAKING CARE OF YOUR OWN PEOPLE 1
Just fees 2
Just keep the app working on how full the parking structures are. I always check it in winter before driving into the village.1
Keep parking for day visitors for going to businesses and restaurants and not for overnight guests in hotels or AirBnBs that should
be offering parking to their guests. I have come to Vail on a few occasions to go to a restaurant for lunch or dinner and had to
leave and go somewhere else because the parking was full.
1
Keep parking structure cleaner in the winter. Enforce parking within the lines to keep more spaces available in the garage.1
keep summer free and free after 3 how about free after 1?! Would love that!1
Keep the summer free please 1
Lack of competent parking lot management on heavy traffic days. On-site Personnel is not equipped to make good decisions or
provide meaningful help.1
Lionshead lot typically filled with hospital employees Hopefully that will change when their lot is open 1
Live count online has been excellent.1
local pricing 1
Long term sollution would be to build another deck. Where I don't know 1
Lower fees for locals should be considered 1
Lower prices 1
Luckily we are on bus route.1
maintenance and cleanliness of structures 1
Make a better employee parking area 1
Make full lot closure notification available online.1
Make it easier/ less expensive for for year round residents to park. Often the structure is full now.1
Make it free or at least 4-5 hours free at any time for anyone who lives & works in Eagle County. We could show proof of last
paycheck & a piece of mail.1
Make parking on the frontage road allowable for Bravo events.1
Make spots bigger for larger vehicles. Suburban only parking spots would be nice.1
make summer parking a little less 'free' to improve parking availabilty to people coming into town to spend money/eat in
restaurants Maybe a 4hour free window for summer use? (to discourage VVH employees and connstruction workers from
filling up Lionshead)
1
Make the Vail Structure HOV only.1
Monitor parking during busy times to ensure people aren't double parking in the garage and or charge a higher fee for really
large pickup trucks. Install temporary crossing areas on the Frontage Rd when overflow parking happens.1
More 1
More cameras needed. NY husbands brand new car in 2018 was backed into and we had bumper damage. No cameras=hit and
run 1
more enforcement of over sized vehicles taking multiple spots 1
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More neighborhood lots with tags and fees near bus stops 1
More oarking 1
More of it 1
More parking options...1
more spaces 1
need more parking garages with shuttles 1
Need staff to be present in the garage where cars are parking as many cars park in such a way to take up two spaces. Also large
pick-up trucks should not be allowed or should be directed to park in designated areas--they are too large and often take up two
spaces. Also garage gets pretty dirty in the winter --do we have vacuum cleaning trucks go through the garage each night?
1
Needs to be, if any locals still exist next winter, some kind of pricing offset that is better than currently offered. Particularly on
weekends, when most locals work service jobs in the village/lions head.1
No overnight parking was tough in the summer when we hiked out of Vail overnight.1
NO PARKING ON THE FRONTAGE ROAD 1
NO PARKING ON THE FRONTAGE ROAD!!!!!!! Park down Valley and bus them in.1
NO PARKING ON THE FRONTAGE ROADS!!!!!!1
None 2
Not a fan of the summer rate. Would prefer 48 hour fee so that people can leave a car overnight.1
Not allow people to take up more than one spot, Light the road between Vail Village and Ford Park. It is pitch black and
dangerous at after dark.1
Not sure 1
Nothing 1
Nothing - the free parking after 3 is a major great part of Vail 1
Offer free or cheaper parking to all full time employees that work in the village.1
offer small businesses free parking 1
OK...when there are special events at Ford Park eliminating parking there, pass holders should be allowed to park in the parking
structures for free. Many travel from outlying areas where they have no other option than to drive and parking in the structure
is too expensive for hourly/seasonal employees
1
Online $$ addition to parking cards 1
Only let locals park on the Frontage Road 1
Overflow parking on Frontage Rd is a problem, especially after the first car parks there. Then anyone else coming parks on the
road for free! This impacts the money taken in. Two times we were going to the library, and Frontage Rd we filling up with cars.
At 10AM on one day there were at least 88 spaces open, when we stopped counting. On another occasion at around 10:30
there were at least 92 spaces open. AND, there needs to be some solution to the construction people parking in the structure in
Lionshead. This time it's the hospital, before it was all the new buildings a few years ago. It isn't fair to the residents that they
have to put up with searching for a parking spot because so many spaces are taken up by the hospital construction crews.
1
Overflow parking on frontage road is unsafe. People will walk down the middle of the road and also leave the the door open
which sticks out in the street making it hard for vehicles to get by.1
Overflow parking on the frontage road needs to be expanded. A greater distance from the car to the white line. The possibility of
hitting someone is very likely 1
Parking has been no problem the way the Town has it currently.1
Parking in the winter is hard and expensive. All lots including Beaver Creek should have 2 hours free to allow for shopping and
dining.1
Parking is just a problem that I wish I had an answer to. Our bus system is great in the winter.1
Parking is still too expensive for TOV residents 1
Parking should be one of the easiest aspects of visiting Vail rather than a major issue for the visitor.1
Please continue to offer free parking at the structures during the summer.1
please do not start charging in the summer. this is cutting off the nose to spite the face. our summer visitors need to come and
walk around vail and feel the freedom to spend as much time as they can in the village, supporting our local shops and
restaurants
1
Please do not take away free summer parking 1
Please don't raise the parking fees. Thanks.1
Power wash both structures.1
Provide an app that informs you as to availability remaining at each location versus having to drive from one location to another
without knowing availablility.1
Provide more consistent express service from Ford Parking Lot. Build an under-ground Parking Structure at Ford Park and put a
park or public use above it.....1
Provide more free parking for the locals who work here.1
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Provide more parking structures, it seems the money lost on free over flow parking would pay for new structures.1
Provide reduced cost parking for carpoolers or low income county residents 1
Redesign the main Vail parking. Add parking by Golden Peak 1
reduce the number of people trying to park 1
Residents should not have to pay for parking. Let out-of-towners pay to support parking. We do it through taxes.1
Return people pass money since we lost a month of parking. Example if you have a blue pass return 250 dollars for the lack of
use of 1 month.1
Run a shuttle to pick up people who park on the road 1
Run bus service to Lionsridge Loop in the summertime. You can make it part of the West Vail Route or just a weekend route. It
is very difficult to park during the Farmers Market or special events.1
See my previous comments on building another parking structure.1
See previous answer.1
Silver Pass 1
Some sort of limited overnight parking pass for locals who can't have guest vehicles at their homes.1
Special parking areas for construction vehicles. They need an established area for pickups and vans.1
Spruce up the look of the underground garage at village. Provide better snow/ice removal in the lionshead Garage - my wife
fell on black ice in the garage in November.1
Still very expensive and during events you should offer workers to go into main parking structure.1
Stop closing down employee parking, which employees have to purchase, for public events!1
Summer must be free again to get guests up here...paramount! Can't wait for the hospital to finish parking structure should open
up a lot to guests on overflow days.1
Thank you for adjusting time this year - more reasonable. Still challenging.1
Thanks for keeping the parking essentially free in the summer.1
The blue pass is tricky when Lionshead fills up first yet Vail is still open. It's an expensive pass to not have a parking spot on those
days. Then it's waiting for the frontage road to be allowed which creates a delay in work arrival. A blue pass 'credit' for those
days would be greatly appreciated to be applied on the particular days.
1
The overflow parking on the Frontage Rd does create a bit of a driving hazard, our residence in on the S Frontage Rd and at times
the number of cars and foot traffic is daunting. Perhaps crosswalks for the pedestrian traffic to use at designated spots.1
the overflow parking on the Frontage road does not serve those people well and is not the sign of a world class resort. Maybe
too many people allowed on the ski mountain on a given day?1
The safety of people walking on the streets with no marked crosswalks or sidewalks is completely ludicrous!! It's a total shit show
on the weekends and holidays.1
The spaces within the parking garages are tight. Would be nice to give each car a little more space.1
The town should stop allowing Frontage Road parking because it is unsafe.1
The Village structure is filthy and smells bad. Can value card holders PLEASE have a way to add money to their card that doesn't
involve going to the kiosk? It is very inconvenient, we should be able to do it from a phone app or something! The value card is
also too expensive.
1
There is very poor public access to Ford Park, especially in winter when the parking lot is only for permit parking. There is simply
not enough public parking available in TOV.1
There should be a discount applied for people who carpool. Vail is one of the only resort towns in the West (out of locations such
as Snowbird, Alta, Jackson, Big Sky, etc) that do not have carpool incentives built into the parking fee structure. There should be
a locals only overflow lot for cars. Spots set aside for when TOV residents who have visitors in their homes can park without
being penalized.
1
they seem fine to us but we do use the VERY convenient bus most of the time and if we need to go to the library we can use the
free parking for an hour 1
This is an area of concern. I think parking should not be allowed on frontage road, or severely limited. If we have that many
people in town, the slopes are dangerously crowded 1
This really isn't the Town's problem. It is Vail Resorts that either has to limit skier visits to the Mountain or somehow figure out
what the mountains' feasible skier capacity is and cut it off. Some days are just ridiculous with the crowds. I'm surprised the
town has tolerated the extraordinary demand that Vail Resorts has pushed on them for parking so VR can make more $$ and
keep their stock price up..at least before the virus appeared.
1
Too often, there are too many double parked cars.1
TOV residents should get cheaper rates than those from other towns.1
Town of Vail has been built with add-ons since 1962. Rather than so many parking structures scattered throughout the city limits.
Why not build large structure outside of limits, bus customers in 1
Update the app - hard to tell when the parking is overflowing 1
Usually ride the bus or bike or go in early ie farmers market 1
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Vail Residents Value Card needs more Value.1
Village structure needs 10-15 minute free parking with easy in/out access like in Lionshead. To pick up a pizza at Pazzos or
Vendettas, or to simply pick up someone from the Village.1
Way to expensive 1
way too expensive 1
We all know that the existing structures need to be expanded or another one added to get the cars off the road.1
We can work with the paint inside 1
We clearly need more parking.1
We don't have enough parking. This may really be no ones fault and it will be a challenge for valley residents probably forever.1
We have to take those early am free parking areas and get them permitted to local business employees. There are plenty of
employees down valley that we can not obtain because parking is either too difficult or expensive.1
We need more. Period.1
We need to utilize our available parking, both public and private far more than we do. The lionshead structure is one example in
the public arena but Vail Cascade and Vail commons in West Vail both have availability on a regular basis.1
We rarely use the parking structure because we ride the free bus system almost all the time.1
We use overflow/frontage road parking when Sandstone sits virtually empty. Push more parking there!1
Well I believe the Frontage Road could have meters. That can add up to a large loss of revenue, which could offset if prices came
down in the structure. Another gripe I have is people park like idiots in the structure. They need to be given warnings and then
citations. It's ridiculous how thoughtless some Parkers are. Some if the parking attendants are wonderful. Some seem so
absorbed in whatever movie they are watching. I typically don't pay to park but if I did I'd be pissed at some of the workers
quickness to dismiss you to what seems like get back to their movie,
1
When I bring family/ visitors to the Vail Village parking structure I don't want them to see people smoking weed, drinking fireball
shots, and urinating in places that are not restrooms.1
Winter parking fee adjustment when using Village or Lionshead merchants if exceed two hours.1
Winter parking problems occur when Epic Local Day Passes are blacked out. Saturday's of MLK and President's. Encourage VR to
take Vail days out of Epic Local package 1
Q22.1: On which routes would you like to see more frequent service?233
Invite Sample 131
All 1
All of them. Unless bus service approaches the convenience of driving or riding a bike, I will continue to not utilize this service.1
Booth creek/bald mountain road needs more stops, especially in the winter on steep roads 1
Both West Vail routes 1
Chamonix should have a stop up higher to service residence behind the fire station.1
E Vail 1
Early Winter 1
east and west vail 1
East Vail 22
East Vail bus was regularly maxed out during commuter hours 630-8am going into town and 3-430pm leaving town. I would like
to see more frequent service during this time.1
East vail in summer 2
East vail offseason 1
East Vail summer 2
East Vail summer - but parking is free so on non-crowded days we drive 1
east vail summer routes 1
East Vail summer. Would be nice for more frequent service in the winter during the evening.1
East Vail to Ford Park or Transportation Center during the summer months.1
East Vail to town 1
East Vail.3
East vail. Also access to Supermarket without having to go into town and change buses 1
East Vail. It becomes difficult to plan for bus use when there is one hour between bus service 1
East Vail. Schedule is fine in the winter, but too infrequent in the summer.1
East Vail. Busses should start the busy season earlier and go later especially when there are more locals still around 1
East Vail.... we are packed in that bus from 3:00PM to 5:00PM in winter 1
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East vail-summer. The winter routes could be more frequent only because they buses get so crowded.1
Easy Vail, in town.1
Eat Vail in the Summer please!1
Express 1
Express all day for once an hour between the normally closed hours 10-2.1
express from west vail continuous 1
Golf Course 2
Green 1
half hour service as in winter for West Vail.1
I think the frequency of service for the route I use - East Vail - is fine.1
I use West Vail and it would benefit from a higher frequency at peak times.1
I would like to see the express bus available in the summer. Is there enough tourist activity to have that?1
It would be great if the East Vail summer daytime frequency was extended past 6:00. This is a time when many employees are
getting off work and missing the 6 bus means a long wait.1
It would be nice if the bus came all the way up Buffehr 1
It would be nice to have one more green in the morning and one more red in the afternoon, every 20 minutes at peak times.
The express is a GREAT addition.1
Later times to East Vail during summer so could use after concerts 1
lionridge loop 1
Lions Ridge Loop 2
Lionsridge Loop 2
Lionsridge loop - summer service Its unfair that the service is STOPPED in the summer !!1
Lionsridge Loop bus We don't have any service in the summer. Perhaps we could have a bus on Friday-Sunday? Also, during the
winter once an hour isn't enough.1
Lionsridge Loop bus. I've talked to other neighbors at the Grand Traverse bus stop and we all would love this bus to run more
frequently. I think the neighbors have gotten use to using other modes of transportation, since they can't count on the
Lionsridge Loop bus to arrive when they need it. If it ran more frequently, I really believe more people would use it. OR can the
Sandstone bus just make one extra loop around Lionsridge Loop which would only add an extra 5 minutes? :)
1
Lionsridge Loop. It really needs to be more than once an hour during the peak periods. And we should have summer service.1
Minturn, Beaver Creek and Avon with limited stops 1
More red and green in the off seasons. I use to year round to get to work.1
n/a - none 1
Non 'peak' hours 1
None 1
Occasionally use to airport in Eagle 1
off-peak-season WV Green & Red 1
Outlying neighborhoods.1
Potato patch Sandstone 1
Ptarmagan Matterhorn 1
Red and Green 2
Sandstone 5
Sandstone early winter 1
Sandstone in the summer 1
Sandstone in the summer especially 1
Sandstone line 1
Sandstone summer 1
Sandstone- the increase last summer was great. Thanks!1
Summer: More buses after 6pm to East Vail 1
The east vail route is often a problem on the weekend. As the last stop (Manns Ranch) headed into town, I am frequently left
watching a full bus or TWO pass me by on the way into town.1
Three laps on hour on Sandstone. Two laps an hour for Lionsridgeloop.1
To beaver creek and markets in West Vail 1
to SafeWay 1
to surround communities 1
Transportation center to City Market route 1
Vail to Avon 3
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Vail-Avon (Beaver Creek)1
Vail-Beaver Creek Express 1
We had some problems over the winter with cancellation of Green service 1
We live close enough to walk and so we seldom take the bus. Once in a while we might take the bus skiing.1
We use the buses almost every day in the winter but rarely in summer.1
West & East Vail at busy times to alleviate crowding 1
West Vail 6
West Vail area.1
west vail express 2
West vail green and red 1
West Vail Green and Red.1
West Vail red and green 2
West vail red and gren 1
West vail Red; I work at a restaurant in town so the dropping off of stops after 950 pm makes it tough for me to get hone. As well
as the lessened frequency at night means often I have to wait an additional hour to get to my family after work. subsequently
the lessened service means the later busses are often full of drunk/rowdy seasonal employees.
1
west vail routes - I rarely use the bus in summer because it comes so infrequently. Even in winter once every 1/2 hour is a
pretty long time. I do like the new west vail express though that is nice and runs more often.1
Winter every 15 minutes is perfect. Would Like to see better frequency in si,,Ed and thanksgiving 1
Open Link 102
All 2
All of them!1
All West Vail routes 1
Avon 1
Beaver Creek 1
Between Avon/Edwards and Vail if there is more offsite parking in Avon/Edwards 1
Chamonix, West Vail, Donovans, East Vail, the new parking structure on north side frontage.1
Dowd Junction 1
Eagle to Vail 1
Early E. Vail even at 15 minutes, on a powder day the drivers sometimes just blow past a stop as they are over full 1
East Vail 9
East Vail routes 1
East Vail summer should be every 30 minutes 1
East Vail....1
East/ west 1
Edwards 3
Edwards to Vail 1
Edwards to Vail & Avon to Vail 1
Express bus in the summer 1
Ford Park in evening. I understand the East Vail bus is available but it is often very crowded. So, potentially, the East Vail service
as well.1
From the Villages to the larger grocery shopping areas.1
Glacier Ct 30 minutes 1
Going to and from Edwards 1
Golf Course 1
Golf course inbound in the winter- I would love them to extend the inbound time by at least 1 hour.1
Golf course route 1
I can walk faster than the in-town bus. I can leave the covered bridge and almost always get at least to Dobson before a bus
reaches me. Silly! Buses are over crowded and bus drivers rude. Heard them yelling at guests this winter. they are overworked
and under paid so crabby
1
I live in West Vail and the service is excellent. More is always better 1
I would like to see service to the end of Bellflower.1
I would use the East Vail bus more in the Summer if it was more frequent. In the winter, I think the frequency is very good,
especially with the extra-bus system used to cope with crowding.1
In town and from Minturn and back.1
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Intown 1
Intown bus, West Vail routes 1
Is there service from base of Beaver Creek to Vail?1
It is fine.1
Its tuff I know but early morning the bus passed me up at my stop because it was full a few times 1
Leadville to Vail Eagle to Vail West Vail to Vail Edwards to Vail I feel people would take public transportation if we had more
frequent bus services and late night 1
lions ridge changing to at least 2 per hour (from 1)1
Lionsridge Loop 2
Pitkin Creek bus stop 1
Red 1
Red & Green 1
Red and Green 1
red to bed 1
Red/green 1
run the west vail express in the summer time 1
Sandstone 2
Sandstone & W Vail in summer. Winter frequency is perfect!1
Sandstone!1
Sandstone, lionsridge 1
Service from Edwards, Arrowhead, Beaver Creek and Avon to VAIL!1
Summer Routes, we love the Express Bus in the winter. Would love to even have more frequent busses in the summer.1
The bus that comes up Chamonix Lane (Pine Ridge, etc.) can often get full during the early mornings or late afternoons on a
powder day so we need more buses then. Also, on that same route, they stop the buses early evening in the winter so it would
be nice to see them extended until 11 pm.
1
the west vail express after 9pm. Most Vail Resorts stores do not close until then during the busy seasons.1
The West Vail Express has been great!! Continue through the summer, please and consider more frequent service during
November and early Dec 1
To Beaver Creek. To Avon Rec. center.1
To down valley locations Edwards and eagle .1
Unfortunately, I don't live in VAIL and have to drive in. I don't use outlying parking as I'm often bring groceries etc. But, I have
employees that have to arrive to work too early or too late because of the frequency of the buses or that they are over crowded
at peak times
1
Vail Golf Course 1
Vail to Beave Creek/Avon 1
VAil to Edwards 1
Valley East - later departure times for the last bus in the Eagle/Gypsum area.1
Well anything from Edwards or even Eagle into Vail would be better on a more regular basis.1
West Vail 8
West Vail Avon / BC Breckenridge express 1
west vail / east vail to the village, up to 2 x more 1
West Vail and East Vail.1
west vail express 1
West Vail Express / increase the hours 1
West Vail Express on weekend afternoons into the evening 1
West vail express to extend later in the day 1
west vail green & red - avon to vail 1
West vail green and red 1
West vail green in the summer 1
West Vail line - red-/green 1
West Vail Red & Green. Use a smaller bus.1
West Vail red and green 3
West Vail routes 1
West Vail, the 40 minutes for a large part of the year doesn't work with work hours 1
You have improved Sandstone route, thanks 1
Q22.2: Do you have other suggestions on how bus services can be improved in the Vail area?186
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Invite Sample 103
a simple app - showing closest stop to get you to the VTC 1
Add a Lionshead stop on Sandstone. Should be easy with the new roundabout.1
add a stop at the end of Buffehr Creek Rd where there is the opportunity for the bus to turn around the circular area before the
road becomes private.1
All good I think. Maybe more electric buses 1
Allow dogs on the busses. So many times I would take the bus but drive because I want to bring my dog.1
An earlier bus for those that have to work at 6:30 year round 1
Best part of living in Vail is having a reliable and timely source of alternate transportation.1
Better communication when a scheduled bus service is cancelled 1
better schedules in early winter for mountain employees 1
Better snow removal at bus stops in West Vail. We have a few neighbors with disabilities. It is very hard for them to get off /on
the bus with a foot high and wide snow/ice in their way. The bus drivers do a great job of trying to get close to the curb, but
sometimes that cannot happen because of the build up.
1
bus drivers are fantastic. very knowledgable.1
Bus service is great. Occasionally, there is crowding on the East Vail route but the Town adds extra busses on those busy days.
Someone anticipates the increased usage and adds service. Bus drivers are wonderful, every one of them (E. Vail)1
Buses work great and extra buses have been put into place on a regular basis. Happy that my tax dollars help the bus system.1
Clean the buses more thouroughly 1
Create a stop in Lionshead on the sandstone bus route.1
DAILY CLEAN THE BUSES.1
Dave and Will are great drivers 1
Drivers should announce every single stop.I know them all, but visitors don't. And they miss their stops because of it.1
East Vail is WELL served by the bus system and is our primary mode of transportation in the winter season and frequently during
'off-season' and summers. Bus schedules being 'on the hour' or every 15 minutes makes it very easy to 'know schedule'... In
winter our system is to listen for bus around '15' then gear up and be at Racquet Club bus stop shortly before next bus arrives -
really nice in miserable weather!
1
East Vail routes are overcrowded during the morning, despite the 15 minute frequency. This route needs extra buses only during
the morning crunch.1
Electric buses. I know these are coming.1
electrify 1
Every once in a while the bus will come a few minutes early, which can really suck, especially when they're running less
frequently. A minute late is infinitely better than a minute early.1
Extending the summer high frequency service earlier and later for the benefit of folks who work downtown.1
Generally another bright spot for town of Vail--bu service is pretty good, just need to do a better job of dealing with the
occupancy 'spikes'1
Get rid of the Lionshead Loop route, it has no real use. The town can't provide bus service to every block of the town.1
Great bus service.1
Happy with it 1
Have more buses or do double buses on East Vail routes during peak winter times.1
Have more in-town buses early in the morning. From 7am - 8am 1
I have seen off-season buses run ahead of schedule because of no pickups, and I have missed bus because they were too early
because not many people getting on. Someone needs to occasionally go out to different bus stops and check them(red team) to
make sure they do not run ahead of schedule, because it does still happen.
1
I live on Sandstone route - normally walk to town 1
I think it's great you have them. So Green!!1
I work in West Vail and I have parking, so I don't use the buses much.1
If respondent did not have access to private parking in the town I would definitely use the bus service more frequently - both in
summer and winter 1
I'm generally happy with the bus service. The drivers are courteous and they tend to run onetime. The next bus system rarely
works though 1
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in town (golden peak to lionshead) bus frequency could be increased on ski days. seems to drop off a lot after 9 am golden
peak bus pick up around the end of the ski day is overcrowded and often delayed due to traffic / cars lining up to pick up skiers
at the end of the day. a new arrangement should be developed for non-bus traffic make in-town bus schedules (golden peak
to lionshead) available on line and keep them updated to help with first point above
1
in town routes frustrating when they stop for long times at covered bridge for driver turnover.1
Increase buses at peak times in the winter. From 8:00 to 10:00 and 2:00 to 5:00. Off peak is fine.1
Increase frequency of service and possibly and add service to Avon through a one stop the Avon hub 1
Increase frequency on high use routes 1
intown shuttles do not stay on their posted schedule. have learned to ignore them 1
It would be nice to have a smaller bus run intown early in the morning. I am sure there is not enough demand for a big bus, but
when you need to have a store open by 8 a.m. I usually wind up walking from Lionshead to the Village.1
It's a great town amenity!1
It's already perfect.1
It's fine the way it is 1
Keep it free!! huge selling point for renters 1
Keep people like Sam driving. He is lovely.1
Later bus service!1
Let more people know about the bus to Denver. Very convenient and never full.1
LOVE the bus!1
Mainly more stops to reduce short distance driving, thus fewer cars in need of parking spaces. Frequency is OK as long as the
buses stay on schedule. If uses are increased, will need to increase frequency 1
Maybe increase frequency in West Vail in the winter to every 15 minutes during the 8-10:30 time period and 2:30 to 4:30 rush
hours.1
more accurate 'Next Bus' read-outs at In-Town bus stops 1
More bus service down valley for employees 1
More extra buses at peak times East Vail can be packed 1
More frequency via summer buses during non-peak hours 1
more of those digital ETA signs at the bus stops. Next bus app sucks in comparison to the bus stop signs that you have in town
that tell you how many minutes until the next bus.1
more outside racks for skis so the bus is not as crowded inside.1
n/a - none 1
No 9
nope 1
Now that I have a car, I rarely use the buses anymore. But I used to on a daily basis. The summer is hard with one per hour in
East Vail, but I always planned accordingly. Every 30 mins may be easier and more convenient to get into town, especially for
guests to town. With free parking, it doesn't matter. But if parking in summer ever costs money, increasing bus routes will Likely
be necessary.
1
Our bus service is very good. Drivers could pay more attention to people who need help entering and exiting the buses.
Lower the buses when needed. Perhaps better signage for the front seating for handicap and older folks. Unfortunately with
phones people are less considerate than ever. Sad, the world we now live in.
1
Parking in east vail by non-residents who don't want to pay for parking is part of the problem. There are at least 12 vehicles that
park illegally in the VMS lot on weekends, and I did not see any parking enforcement there this winter (no tickets for non-VMS
cars). Again, this is a Vail Resorts problem. We are over capacity when it comes to weekend visitors.
1
Plan for full busses - send another @ peak hours 1
Please extend the Sandstone bus route to include Lionsridge Loop. If you do that, then you don't even need the Lionsridge Loop
bus! Voila! Easy! Or please run Lionsridge Loop more frequently. I along with all my neighbors will thank you!1
rebuild the bus shelter in East Vail that was taken down 1
Recent events of personal space that are/have been implemented deserve a thank you! Glad to see local involvement in keeping
us all safe from our emergency situation.1
Red and green buses could stop at sandstone road 1
Run a Sml service up Buffher Crk!1
Sandstone and Red shouldn't leave the transportation center at the same time. they should leave some minutes apart so that
people going to Middle Creek, Sandstone, And local joe's area can catch one if they've missed the other.1
Share to the public on disinfecting standards for the buses.1
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Should start the season on a weekend instead of on the Monday after 1
Smaller buses during times when it's not crowded.1
Stagger the Sandstone and WVRed departures from VTC by 10-15 minutes 1
The BUS IS GREAT!1
The bus service must become all-electric ASAP. The pollution from the buses is significant and unnecessary given the currently
available technologies.1
The bus services are fantastic. I utilized them practically every day that the mountain was open 1
The current schedule is fine to me. More services will cause more cost and environmental damages.1
The NextBus timing screen at the stops are not always accurate.1
The tov bus schedules need to ramp up as soon as the parking structures aren't free, i.e. we need more frequent busses when
we can't park free in the fall.1
There are a lot of times in the winter when the buses (including the piggy-back bus) is full. Bald Mountain is the last stop and we
often end up waiting 45-60 minutes to finally get a bus. Maybe the East Vail route needs to be broken into a couple of routes
when it is busy rather than running a piggy-back that starts at the top of Big Horn road.
1
There's been quite a few times that the in-town bus did not matched what the screen said. It was early winter, but it should still
be accurate.1
Traveling with our stroller (which is for two and is larger obviously) a driver recently told us he was trained to tell parents to
collapse the strollers and have the children taken out. It seems to us that the children would be safer in the stroller, with
harnesses and brakes applied, and the driver should assist in asking people to vacate the handicapped seat as to put the bench
up and allow for space.
1
try continuing service up buffehr creek road to the crossview/aspen ridge lane turnaround and see how it would work. the
garbage trucks have negotiated it and there never seems to be an issue getting d-9 cattapillars delivered anywhere up here 1
Vail to Boulder service, or Vail to Mammoth Lot service every half hour on weekends.1
We are 76 and 77 years old, and live up a very steep hill. Walking in ski boots and carrying our ski equipment up the hill is not
possible.1
We can't use the bus often because it doesn't go up Potato Patch 1
We constantly use EAst Vail bus. My children say the last bus needs to run at 2:15 after the bars close.1
We love the bus service and use it on a regular basis. We do not like when dogs come on even though they are not allowed.1
We seem to have great bus service.1
Where we board the bus we can always get on the bus during the winter but other stops closer to town get closed out because
bus is overfilled.1
why does sandstone bus have to stop at meadow ? coming and going 1
Yes - I think at least when the bus starts at the transportation center, the driver should ask that all young people who are seated
get off their phones and take a look around. If there is someone standing - someone older, someone with children or someone
who just looks like they need a seat, please offer your seat to that person. Make your mother proud!
1
Open Link 83
-1
A bus stop closer to Black Gore Drive would be great.1
Add an additional stop on Gore Creek Drive...maybe by Alta Cirlce. Lots of cars driving on the road and not always tons of safe
place for families to walk due to snow removal at times 1
Again the underlying issues is more employees, more buses and drivers. Something we may not be able to fix 1
Alliance with the Resort so that visitors are more aware of the bus service to outliying neighborhoods and to other resorts 1
Allow dogs 2
Allow dogs on the buses. Most of the people with dogs are on the Intown route and would only be on for 5 - 10 minutes anyway
so it's not a big deal.1
Better connectivity with Eco bus 1
Better shuttle service from Transportation Center to Amphitheater in summer.1
Bring back the exterior ski racks 1
Bring back the Ginklevans!1
Bus drivers need to drive more safely and be more professionally courteous.1
buses great in east vail!1
Clean buses more frequently 1
Consider clear guidelines to keep passengers and drivers safe as we reopen.1
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COVID-19 risk reduction is needed.1
Critical to get busses running again. How ? Cloth or better masks REQUIRED to get on 1
dedicated out lying routes that then go direct to the station instead of all the stops 1
Direct service between Vail & BC Ski area.1
Don't know 1
Eco is just a money suck 1
Enforce short-term rental taxes to decrease crowding on both buses and the mountain.1
Extend Express hrs. in the winter to include lunch hour. Reconfigure West Vail Green route to eliminate extra loop around
Chamonix before going out past Firestation.1
Get the bus drivers to pull off of the road at bus stops. They stop right in the driving lane a lot of times 1
Give the drivers the tools to tell the people with fake service dogs to get off.1
Have bus shuttle service on Frontage Road to slopes on over-flow days.1
I answered no to above since I think the frequency of 20 minutes is idea. More service means more traffic and maintenance to
buses, possible pollution, etc.1
I know the bus drivers are put in bad situation when its busy in town... but the amount of peeps squished aboard is quite
frightening at times... especially if there is an accident? That will never change I am sure... but does come to my attention on
busier days...
1
I wish people wouldn't put their feet in the seats but you can't fix stupid. Also, we have infant twins so our stroller is kind of big.
The bus driver suggested we take out the babies and fold up the stroller (?!) saying that's how he was trained. Please adjust your
training to have the drivers help load the stroller and ask the people on the handicap bench to move so it can be folded up to
make space for the stroller. Moms deserve to leave the house too.
1
I would like to have bus service all the way to the west end of Belflower.1
I would look at increasing express routes 1
I'd like to see more frequency in the winter around town. In the summer, I can walk or ride my bike so it's okay.1
If possible, operate smaller busses for outlining routes during off season and continue to explore / invest in electric public
transportation 1
If the Town allowed dogs on the bus, I would use the buses more often.1
In town route is not frequent enough in the early morning and evening 1
In winter, the 1st time I got West Vail Express bus, I thought it was like Green but skipped Lionshead. Didn't make that mistake
again - I go to Matterhorn. I like that drivers play their favorite music.1
Increase access and frequency to all for more ease of transportation outside the town of vail to decrease need for a personal
vehicle particularly during these trying economic times and decrease incidences of driving under the influence.1
Just keeping on top of changes and what people need for their services and letting them know that there could be some changes
if they voiced their opinion 1
Last mile connections to bus stops. I'd take the bus every day rather than a few times/year if I could easily access the nearest
bus stop. As it is, I drive every day, contesting parking, and paying to park while my neighbors have easy access to great public
transportation.
1
Limit number of passengers on buses, especially in winter.1
Make a year round bus schedule to save paper even if we have to fill in dates or print out ourselves, even if it's just for one route 1
Make more colors and do less stops into the village 1
More awareness marketing 1
More Bus service to Gulf Couse 1
More collaboration with ECO Transit so that we can have more frequency to Avon and Beaver Creek from Vail. Better
communication, collaboration with other transit agencies in the valley to ride from Vail to other areas and know which buses I
should take. This would make it easier for more to utilize transit.
1
More frequency so they aren't so packed.1
more routes 1
No 10
No, it's pretty amazing.1
No, you're doing a great job.1
No.1
Overall a good job!1
Peak time hourly small bus in Buffehr Creek.1
Please consider going to the full winter schedule on the same day in November that you start charging full price for parking in
the VV and LH garages. Conversely, if you're only going to run the busses on a half schedule, the parking garage pricing for local
discount card holders should have a corresponding lower price.
1
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Put a bus stop on Hwy 6 in Edwards for all the people that live on the St. Clare of Assissi property where there are also 4 schools
in the same location!!1
Put some extra non-slip grit on the bus floors 1
Run the express route full time rather than during limited 'peak' hours only. A 'sidecountry' express shuttle (to go from
Matterhorn to Lionshead and East Vail water tank to Golden Peak) would be cool!1
Schedule is poorly written - give the times and not say 15 minutes before this or that 1
See public works suggestion 1
skis on the buses is a bit scary...people don't always hold on to them well. liked it better when they were outside the bus 1
snow slush on bus 1
STOP HONKING jeeze, I have never heard so many bus honks. Yup, I get it, they have a schedule, but this is not NY city 1
The bus is too far from my house, in winter, because the roads are snow/icy. I don't want to fall. Sandstone Drive has no service.1
The bus stop at Lower Buffehr Creek is dangerous. Getting off the bus on N Frontage Rd heading West, sometimes there's no
place to go if there's snow or raining. You have to walk Frontage Rd to Buffehr Creek and that's DANGEROUS!1
The East Vail bus line is the best!1
the 'next bus' signs seem to have gotten less accurate over the past winter season (might some of the transmitters in buses be
malfunctioning?)1
The out of service buses in East Vail should not sit on Gore Circle or even travel that street. There are no stops there. They should
all sit on Bighorn Rd. Thank you!1
The TOwn of Vail bus service for East Vail is very good. I understand the timing of the early season schedule.1
The Town of Vail bus system is tremendous!!!1
the wait time from lions head to vail village was unacceptable this winter. Many times I saw 140 minute wait?! Ridiculous. For
those going between the two it should not be a guess of when a bus is coming. It should be consistent and reasonable. If that is
the goal in mind it was an absolute disaster this winter. The amount of busses i saw Vail to Lionshead vs Lionshead to Vail was 5
to 1. Rubbish. It should be equal, orderly and reliable.
1
This winter, it seemed that the East Vail route was using in-town buses with fewer seats. This caused unnecessary crowding and
people having to stand which was not very safe on this route as the bus reaches higher speeds than in-town.1
We love the bus 1
We love the shuttle just as it is 1
Q24: Other (specify): What are the primary reasons you do not use ECO?9
Invite Sample 1
I would love to commute to my job in Eagle but it would take 4 different buses to get there and the waiting times are up to 45
minutes between buses.1
Open Link 8
Have car, but otherwise it is excellent for trip fromEGE 1
Haven't had the right reason to use it yet 1
I have a car and parking pass 1
I live in vail and drive I'd I need to go down valley 1
I use my car for my work and need to transport a lot of gear 1
I usually have a carload of musical equipment.1
If I live in West Vail I have to move in the wrong direction on a TOV bus to catch an ECO bus down-valley. It makes zero sense for
me to do that. A park n ride or bus stop on the N & S side of West Vail would fix the problem.1
Limited parking in Avon to leave a car to catch the bus.1
Q25: What improvements would you suggest to ECO Transit to better meet the needs of you and your household?123
Invite Sample 62
Access to West Vail from sandstone area. Also seems pointless for the sandstone route to double back to Vail village when it
could possibly utilize the middle roundabout to service into LH first, then hit VV.. I'm sure there's good reason I'm not seeing but
just a suggestion
1
ask the users 1
Bring back the 2am ECO bus.1
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Consider Express Bus Service to and from Airport 1
continue to have schedule need the needs of residents. More stops available and if necessary use a smaller bus to save
resources if capacity doesn't justify 1
direct service to/from Vail Transportation Center to Eagle Airport would be great.1
do you mean the bustang? it is a great idea 1
Don't have a clue.1
Don't use it 1
easier notice of schedule 1
Eliminate over crowding - unpleasant and unhealthy!1
Email published route map to residents so more aware of what it offers.1
free between Avon and Vail on a very regular schedule 1
Frequent, direct transport from airport to Vail.1
From past experience, ECO Transit sucks! The bus drivers suck! It's what you would expect from any county operation.
Conversely, TOV bus drivers and service rock! They are their to help, not to drive away like an ECO Transit driver who 'must stay
on schedule' as a poor worker runs to catch the bus.
1
Gypsum to Vail direct express. Minimize or zero any stops in between 1
Have not used.1
Having to take a bus into two to transfer to ECO makes it take too long for the bus to be feasible.1
I have a car so do not need the bus service.1
I haven't relied on it enough to be able to comment. My experiences have been fine.1
I think I would use ECO more often if the Valley ran more frequently.1
It's not Eco, but wouldlike to see better transport efforts with summit county and summit county resort areas.1
Keep in mind that you may not be able to increase usage of ECO Transit. With few exceptions, the public nationwide does not
want/like/use public transit as much as the government planners would like. People like (and workers typically benefit
economically from) the freedom of using cars.
1
Lions ridge loop bus could start when the paid parking starts and add 1 more loop after 9pm. I would be not need to purchase a
$2000. silver pass and could rely on the bus. Also go out to dinners with out rushing.1
Make sure buses look like public buses and not band buses 1
More availability to Eagle airport 1
More buses from Edwards etc to aleviate parking issues 1
More direct buses from Vail to Eagle without stopping and better hours for 9-5 ers.1
More ECO routes down valley to alleviate some of the housing issues we seem to have. Seems like a much better plan than
trying to fabricate cheap housing that simply doesn't exist.1
more frequency 1
More frequent direct transport form EGE to Vail transit center.1
More frequent east Vail service. On call bus system doesn't work, more frequency please 1
More scheduled routes to Vail, TOV pays for this and doesnt seem like we are getting fair representation 1
More stops on north frontage road. There are multiple stops on s. Frontage road and only 1 on n frontage road 1
n/a 1
Na 1
Never used the service 1
No comment 1
no opinion 1
No suggestion 1
None 2
none that I can think of.1
None. Have used the Bustang service both east and west. Wish there were more times for that service.1
Okay, the bus service was a mess this winter. The lighted signs at the bus stop that tell you when the next bus is coming were
either totally wrong or not working at all. What happened??? I depend on the Town bus to get to my work at Golden Peak and
I could not depend on it at all this winter. Sometimes it said the next bus would be in 10 minutes, so I just started to walk. And 2
minutes later the bus would pass me! Something was seriously messed up with that system this winter. Also it always annoys
me that the the bus has to wait the the Transportation Center for 5+ minutes. Why??? I understand if they are changing drivers,
but many times that is not the case. I thought the buses were on a GPS system to they could accurately arrive when they say
they will. PLEASE fix that this summer!!
1
Our household on a regular goes from north west vail to cascade village and although the area is five minutes away there is no
way to take a bus that is under 45 minutes. It would be nice if there was a bus that catered to cascade and the residents a little
bit more, Lots of people work there, lots of people would ride it especially hotel guests and town home owners or renters in the
village who want to get to the grocery stores!!
1
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prefer to drive down valley 1
Since I live in town I never use the ECO service. My business relocated to a down valley location years ago due to the lower cost
of rents and business fees. My employees appreciated the move as well because it is easier for them to commute to work now
too.
1
Some drivers have been cranking the heat on the East Vail bus even when all of the users are dressed in ski clothes.1
The punctuality of the buses is very spotty this winter season (in contrast to previous years). This creates a myriad of problems,
including financial ones.1
The TOV should do a better job of coordinating the TOV schedule with the Bustang at 6:30 AM. Have 5 mins of extra time in the
schedule between end of TOV route and start of Bustang route. I do like the West Vail Express in the Winter.1
there should be a direct bus or more buses to drive employees into vail. There should be more in town buses because it's
faster to walk.1
They keep their busses WAY TOO HOT and the drivers are not at all friendly.1
This is a comment for in-town outlying bus routes. It would be nice to have summer bus service for the Sandstone/Lionsridge
Loop.1
TOV Bus West Vail Green. During rush hour 3 - 5 pm often there are two busses at the same time. Is there any way instead of
two buses leaving Transportation center 015 and 0 45 ( 30 minute intervals ) could we have ONE bus every 15 minutes? i
understand that there are logistic questions but perhaps that could be solved.
1
TOV busses need to observe pedestrian crosswalks between Tivoli and Ramshorn and between GP and Manor Vail. Those signs
are hidden and the busses are often too fast 1
Town of Vail Bus Comments: Love the Nextbus App (when it works). Thanks for overflow buses on busy days 1
unfamiliar with it 1
Vail TRC to Beaver Creek was super easy, plus there were accessible employees to speak with - much more difficult on the return.1
We try to use in town Vail buses for skiing on occasion, but if we have to go down valley, we drive 1
We'd have to move out of town to need this service, but it is necessary forthose who do.1
Your bus drivers are SOOOO cranky, never a smile.1
Open Link 61
A designated lot mid-valley to leave a car in order to catch the bus. the forest service lot is often too crowded and Avon doesn't
have a lot to accommodate bus riders.1
Add a 5:30pm or later route to Leadville. 7 days a week 1
Add Expanded service to Ellefon Park West Vail.1
Additional departure times between 7:00 and 8:00 am from the Eagle/down valley area in the mornings.1
Better advertising about express routes and park and rides. They are a great option and not well known. Better Leadville service
timing doesn't match up with hospitality workforce.1
Buses can be on time instead leaving 5 minutes early or 15 minutes late 1
Come up to Red Cliff lots of Students, middle schoolers and High schoolers 1
Debit card bus pass to eliminate having to have single bills or cash at all 1
dont use it enough to comment 1
ECO drivers are friendlier than in town drivers.1
Free bus from Edwards to vail.1
Have a designated skier only bus to avoid crowded situations 1
I am pretty satisfied with ECO Transit 1
I don't leave Vail much because I work here, live here, buy groceries here...1
I have used the bus a couple of times in the past year- all in the summer. We usually have our dog with us when we are town so
can't use the bus.1
i hope that local people can have discounted rate. $4 is pretty high.1
I wish you had not canceled local buses during this time. I understand the desire to do so, but I found it most inconvenient when
I had to walk miles somewhere.1
I'd love an app so you can tract where the busses are. Those bus drivers are often rude and do not explain the route very well.
Most of the bus route are named something similar which is confusing. Overall, I refuse to use ECO bus.1
If a bus went directly from East Vail to Edwards I would use it.1
In terms of The Town of Vail Bus service- space out the routes so that busses do not come/leave consecutively one minute apart
on routes that have a lot of overlap in stops.1
In winter service to and from Minturn to vail not just morning and evening.1
Is good like this 1
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It would be nice if they ran to Eagle Vail until 2am. The 12am cut off is usually before a lot of people get off work.1
Love this service 1
Make it cheaper and more service to Vail. More service between Vail and Edwards.1
Miss the outside bus ski racks. East Vail bus is a Zoo in the winter 1
More buses.1
More commuter service - better times for commuter service and higher frequency of buses 1
more frequency of express routes 1
More frequency. Later routes for workers. Stable funding to accomplish more.1
More frequent airport service. Allow dogs.1
More frequent routes to outlaying neighborhoods and areas.1
More frequent routes, affordability 1
More frequent service 1
More frequent. More stops. Less costly. It's honestly cheaper to just pay for parking in beaver creek than to take the bus.1
More people live in west vail. Why do buses for East Vail run every 15 minutes?1
More service, lower fares.1
More stops in Minturn........1
More times for Minturn local bus 1
More trips to minturn.1
Most big and many small towns in America provide a Discounted Fare schedules for Honorably Discharged Veterans, Disabled
Veterans and Seniors. This would include Fares of 50% or even free for disabled Vets with 30% or more disability.1
n/a 1
Need better cleaning & upkeep. Regularly get sick due to fumes coming into bus.1
No comment 1
None 2
Not sure, I think it is a wonderful service and that it helps many.1
on time service consistently would be a huge improvement!1
perhaps keep same schedule in winter and summer. Summer schedules are a bit limiting 1
Provide earlier service so people can get to work on time.1
Return the request stop at wolcott 1
Take the Ambulance Chaser adds out of the buses 1
They ok, just take precautions these times when it comes to both driver and passenger safety 1
timeliness, cleanliness 1
TOV BUSES SHOULD HAVE BEEN SHUT DOWN ASAP TO PREVENT THE SPREAD 1
Transportation in the Valley, as a whole , needs some work - and should be a focus for the entire Valley 1
Use a laser scanner for faster reading code bars 1
Why is this service so expensive? It seems ridiculous. Also, it would be helpful if the ECO had an additional pickup spot within
Vail aside from the transportation center.1
Work with ECO and BC to make it as affordable as possible and make the Vail-BC ECO bus ride free or $5/pp to encourage guests
to ride it vs. driving or taking a vehicle over and parking in Vail. Right now if you're a family of 4, it's easier to just drive to Vail.
Seems like a small step to assist in getting a few cars off of the road ea. day and free up parking in the structure
1
would like to see Lionsriidge Loop service more frequently in Winter and some service yr round 1
Your bus stop clocks showing next bus many times are not accurate and usually understate the arrival of the next bus. Many
times I start walking from our condo in Lionshead to Vail Village and I end up walking the entire way and not see a bus. Then all
of a sudden 2 or 3 busses go by in just 1 or 2 minutes. Some bus drivers do not announce stops and are not very helpful with
some of the tourist.
1
Q31: What kind of new or different events would you like to see Vail host?190
Invite Sample 102
?1
A musical or theater production at Ford 1
AAOS NFL draft 1
All kinds. There are never enough.1
Amateur- enough 'World Class' and expensive 1
An indoor venue for small concerts and recitals. A larger space for business meetings and community meetings.1
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any event that brings awareness to climate change, sustainability, and wildlife protection 1
Any event/concert held on the streets in Vail should be family oriented! The Friday night concerts during the Burton open was
the only family oriented concerts that week! The foul language and drug use during the venue was not family friendly!1
Anything but bicycle events.1
Aspen has a live music venue called Belly Up and they have really fun bands play, some popular, but some 70s or 80s bands that
are so fun to dance and sing together. I would love a venue like that. I'll have to look at bands that play at Shakedown, but I
haven't heard of bands that I am interested in seeing yet. I also love anything to do with celebrating Food and Wine and am
looking forward to attending that event. It's nice to have big events so I can invite out of town guests. I really like costume
events also, like Pink Vail. It would be fun to have more of these events, maybe even at Halloween.
1
Auto/Motorcycle Racing . No more bicycles parades.1
Beaver Creek has stolen your thunder, and their parking is bad. But I'm not sure the area can support two indoor event centers.1
Before covid, I really enjoyed all the concert series! Who really knows if more or less is what we should be doing right now. Vail
gets really crowded for farmers markets and really every event fills the structures.1
better concerts. We get big names but they are mostly pop artist. I remember a time when Vail would get classics like Toots and
the Maytals, John Popper with Blues Traveler, Thievery Corporation, G Love... now we get garbage like Big Wild and Spearhead.1
Between the town and the foundation seems to be plenty going on all year long. For indoor facilities use Dobson!1
Bring back weekly torchlight ski parades in Golden Peak. Bring back Mardi Gras parade.1
Build a recreation center if you really want to create community, spending a bunch of money on concerts for twenty-somethings
to from the front range to come attend does NOTHING for the town.1
Community Gym 1
concerts for older residents. 20 somethings do not pay taxes, we do 1
Concerts other then rap 1
Conventions, additional sheet of ice, additional indoor recreational facilities for locals and visitors alike,1
Don't know 1
enough is enough 1
Events are great, however if they take away from local businesses whether it's retail or food that is not good for Vail.1
Events will get funding whether public or private...housing should be the concern.1
facilities to encourage destination conventions/meetings 1
Fewer mob-scene noisy events for the younger folks.1
Food, wine, beer festivals more often. More music.1
For over 50 years in Vail I have always felt the kids/teenagers have been a bit 'left out'. We regularly take our 3yo grandchild to
the library and Imagination Center when babysitting but the 8-12 year olds still are a challenge, especially in the winter and off-
season.
1
Hard to say. Summer weekends are too crowded. Burton seems like a waste. A lot of energy and expense for day people from
the front range.1
Hockey tournaments, climbing competitions 1
I don't know 1
I prefer free concert venues back in town center.1
I think there is a good mix. I believe the town should continually be looking for opportunities to support new events and
experiences in our community. As our population fluctuates it's important to remember that we need to appeal to a broad
clientele of locals and guests and that while a younger demo might not have a ton of money to spend we want them to come to
vail and fall in love with the town and continue to come back in the future.
1
I think they should be enhanced. Have planners think of the 'instagramable' aspect of their events to use our guests social media
to make their friends jealous and want to come to visit (and spend money). More for teenagers there is nothing to do for 12-18
year olds. I think the VRD should do a night camp for teenagers on Fridays and Saturdays.
1
I went to a mixer at Donovan park for locals thatI really enjoyed.1
I would like a fitness center and equipment.1
I would like to see a special event to honor our Mexican workforce.....it should be a Hispanic food and entertainment party.1
I would like to see much more theater such as a summer theater festival.1
I would like to see performance arts shows, perhaps a 'broadway' style show once in a while.1
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I'd like the town to spend time considering the type of people the events attract; some of the concerts and sporting events
attract a specific crowd of people and usually during those times theft and fights and overall non 'Vail' actions are heightened.1
I'm not much of an event attendee, so really don't have an opinion. I do know that that my husband and his riding friends LOVE
watching the summer bike classic when it comes throughVail.1
Improve the dobson ice arena, and hold more events like the Burton US Open closing day party. that's the only party in vail that's
great. better known names for the Free Summer concerts and whistepig series.1
It would be nice to see the ice area spiffed up a bit and possibility of community meeting space above it or something.1
Large music festival 1
LESS events. there are too many at this point. Keep the main cultural ones and call it a day.1
Like the variety now.1
Like the Villar Center in Beaver Creek..1
maybe a ProAM golf Tournament, compliment it with free concert at Ford amphitheater.1
more Arts & Cultural events 1
more bathrooms 1
More bigger concerts 1
More concert venues at Betty Ford and additional indoor concert/festival events at Dobson area.1
more concerts 1
More during historically slower weekends, but even a few during the busiest times. Those guests that come at the busy times will
be your best advertisers through word of mouth about what an amazing time they had.1
More events that people can participate in similar to the mountain bike race series, running races and events like the Mountain
Games.1
More events where dogs can participate, like dock diving dogs in the go pro games 1
More family events...1
More family friendly events, or events where there is a children section where kids can play and enjoy safely.1
More intellectual guest speakers.1
More music and performing arts will attract even more summer visitors; sports/athletic events too (i.e. cycling); speaker series is
much needed. It should be free, high quality, and doesn't need to be elite to compete with Aspen. Book authors, newspaper
columnists, thinkers, politicians, artists are all great attention-getters.
1
more music events. although the events at GRFA are wonderful, we can add more. Whistle Pig shows have been great. My
favorite tov event is the Burton US Open, always a win win.1
more music, and art events. something the locals can get more involved in. a real farmers market with real local artist.1
More ski comps. feel like its just the burton event 1
More speaking engagements - I don't feel we should have to go up to the Vilar Center. We should have an opportunity for
seminars here in the valley. TED talks, speakers on the environment in particular would be welcome.1
more Ted talks 1
More theatre/plays. Also, we have enough white people here let's get our entertainment from a more diverse population.1
More/better golf, gym access for part-time residents 1
Mountain bike events. Would require the creation of more single track trails which Vail has been very deficient in providing,(
unlike Beaver Creek, Eagle and Edwards). Eagle is currently known as a mountain bike destination over the country.1
Mud wrestling.1
music brings people together.1
music we dont have a music club why is that aspen and breck have top notch music clubs we have a fancy bowling ally 1
nc 1
Need a multi-use indoor facility for music performances 1
None 2
None that I can think of 1
None, there are too many particularly in the summer.1
Not a fan of town spending a lot on Burton Open, because we seem to already be packed most weekends that time of year
without it.1
Not sure 1
Nothing comes to mind 1
nothing to add 1
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Professional level high caliber events.1
Quality rather than Quantity 1
See what telluride does all summer. Their events draw huge crowds and dollars.1
Ski/ snowboard races and competitions 1
Small to medium size concerts from all genres.1
Something other than bluegrass, please 1
Sporting events in the summer Loved the Pickleball event ...maybe more tennis if players will come.1
The concert series are great, but the bands that came for the world alpine championships (Cee-lo, barenaked ladies, etc) were
great. This year, dispatch and counting crows were exciting, but there should be bigger bands that are currently on pop charts
playing in Vail for free concerts.
1
The events are an excuse to drink alcohol in the street/public esp. the October Fest. Do a 2 year stop on adding anything else.
Ratio of 1/4 alcohol to 3/4 food at any event.1
The Grand Opening of a Magic Carpet on Bridge Street for Seniors and handicap accessible 1
The Solaris is getting too crowded for events. The Betty Ford parking lot is much better organized.1
THE TOWN SHOULD NOT PROVIDE LONG TERM FINANCIAL SUPPORT TO CORPORATE SPECIAL EVENTS LIKE BURTON.1
Theater, mainstream popular music,1
Vail is nice. We don't need all these events that make it crowded. Don't need events that attract drunken young people 1
We need fewer special events.1
We need to invest in a 1st class music venue. We could have many high end acts in our town as they are driving through from
Denver to Aspen. Instead of just having twice a year ie: snow daze and spring back.. we could be a hub for great live music for
locals and visitors alike.
1
We should only build indoor facilities if the hoteliers want them.1
While I do not agree that Vail needs a Performing arts center or congress hall, it does need a community rec center similar to
what Gypsum has.1
Would like to see more inexpensive cultural events. Those at the performing arts center sound fabulous but are really expensive
for a family of five to attend.1
You are giving way too much to Burton, Spring Back and Snow Days. Burton (and VA) need us more than we need them. Spring
Back is not doing what it was intended to do. Seems like it did its thing just like the NYE curfew did. Put the money into other
events. Snow Days is okay but they don't need more money.
1
Open Link 88
A multi-day music concert.1
An idea that I have had for a while is a high end car event(with super cars), that could be coupled with dealers bringing their
regular vehicles(Audi, BMW, Volvo, Cadlillac, Aston Martin, Porsche, etc.) so people can sign up for test drive and place orders.
We have no dealers and need to drive to Denver or Glenwood Springs to take a test drive. Lots of other lifestyle sponsors that
could be brought in, watches, high end liquor and wine, golf, other adventure activities.
1
Anything that is outdoors ..1
Business conferences, but we need an appropriate venue first.1
CHSSA events - Vail is centrally located so western slope schools and metro schools can get there easily. Convention center-
attract bigger events 1
Comedy festival 1
Conferences and entertainment.1
Dances with lessons (country, swing, salsa)1
Educational events (ie. TEDx), sober events (our community drinks WAY too much and that leads to mental health problems (we
have a suicide epidemic)1
Electronics shows or competitions (e-gaming).1
Events for children. Children's theater events, family sports with all family members participate 1
Events that appeal to 25-35 year olds; concerts by artists that people have actually heard of.1
Facility for small concerts or presentations. Something like the Vilar Center would be great, not just another big room.1
Family activities, such as crafting, & more kid-friendly competitions.1
Fewer. Event Fatigue too high.1
high level classical music and and theater 1
Hold the events at Solaris and not at the Ford Park Parking lot.1
Home and Garden events. With local vendors would be fun and great for the vendors.1
I don't know.1
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I love concerts, but Vail has been booking terrible concerts for the past few years. I'm not including Bravo in this. Bravo is great.
But the big concerts have been terrible and have very little ROI. Time to find a new concert promoter. It is embarrassing.1
I think Spring Back to Vail and other events draw the wrong crowd to Vail. We need events that bring revenue to the whole
town, not just to the concert without spending in retail and restaurants. Some of the concerts just create filth, litter, noise and
violence. Bad image for Vail. But Vail's image has been going downhill for years. Unfortunately, the bad press about VR has a
trickle down effect for the town as well.
1
I think the Town should build and event/recreation center at the Dobson arena site. An event center will allow businesses to do
retreats here in the summer and shoulder seasons. A recreation center would give another place for citizens to workout and
gather. If we add in an Olympic size pool can host events and promote a healthy recreation activity for our aging populace.
1
I wish there were less expensive venues to rent in the summer.1
I would like to see more corporate events that utilize multiple venues and spend money. May be a tall ask given impact of
Covid19 1
I would like Vail to create/promote more events for locals. Silverthorne, Breckenridge & Eagle have many events that are more
community based. Building the community will provide long term economic gains for the TOV.1
I would love to see more diversity in athletic events (ultimate frisbee tournaments, local sporting events, etc.) It would also be
really cool to see Vail host culturally relevant festivals/gatherings like a Pride Week event, Chinese New Year celebrations,
cultutalk heritage beyond just the white european guys who founded Vail.
1
In collaboration with state; winter olympics, more sanctioned ski races, snowboard events. Mountain bike events; Downhill and
cross country. Broadway shows. Ice rink with two hockey rinks.1
increase events aimed at local community 1
Indoor Pickleball 1
indoor tennis 1
Indy films, and a permanent venue for the Symposium.1
Invest in your existing cultural facilities - I think there are only 3 1
Let that stay private... town should not run those types of facilities...1
Love the idea of making Dobson a two floor structure for both ice skating and local community activities for those under 21.1
Maybe outdoor movies at Ford Park for families 1
More attainable musical opportunities at Vilar. Pricing is ridiculous and insulting and does not coincide with locals at all. NHL
hockey special games would be cool. Better on mountain events. Food Trucks!1
More community art events that are free or affordable, a wider variety of events that focus on all cultures and income levels 1
More community events like the potluck last summer. And invest in a public swimming pool/ rec center!!!1
more concerts 2
more conferences about art, culture, personal improvements 1
More cooking classes from Angela, that was fun. I've enjoyed the painting and adult craft events. More local family events.1
More cultural. Ford Theatre does a fabulous job. All of the sporting events get tiresome: Burton Open, Go-Pro, etc...1
More diversity, from a cultural and demographic perspective.1
more educational and arts events.1
More events like the Vail Social. It wasn't advertised very well but filled up fast. Obviously a very popular event that showcased
Vail DOES have a community. It'd be cool to do that kind of thing along Meadow Drive during the day... our kids are young and
go to sleep early.
1
More events that would lure the richer clientele to come to Vail - gourmet food events, Wine events, more outside venue events
in the summer - not flea markets or outdoor art shows 1
more free or lower fee events 1
More kids' events.1
more local/regional artists in farmers markets and art festivals 1
More music 2
More music/art activities.1
More nature-themed events.1
more pop, current music. Make more use of Ford Amphitheater. Too much old music being played.1
More smaller events,1
More sporting events.1
more sports related events (but no more street concerts)1
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more TEDX talks 1
More upbeat bands 1
Move events to ford park- the Burton concert in the village were uncomfortably crowded. I was yelled at for using the restroom
and returning to my group. Bigger area needed 1
Mushroom festivals 1
Musical theater Popular music concert or series with artists of the Pop/rock genre 1
No comment since I think TOV is doing a good job in providing a good mix o events.1
No new events until lack of parking is addressed.1
None 2
None. I believe our annual lineup is adequate.1
Not sure 2
Not sure. However hosting the same events make it stagnate and lack of interest of attending year after year going down.1
Nothing comes to mind 1
olympics 1
One thing from more sporting events to more people but can come here and use the town at a discounted rate 1
Performing arts and community events (like roller skating etc.)1
Retreats and conventions geared toward millenias 1
Some more youthful younger generation geared events. We have to reforest our visitor base. Its getting old.1
The number and variety of events is currently fine. Please don't schedule more unless it's during off-peak times. Town is busy
enough during the summer and most winter months that we don't need to artificially inflate the number of travelers with
events. Make sure events that are planned are events that draw out-of-town visitors. Drawing mostly daytrippers from the Front
Range (especially if they're younger) barely helps the local hotels and retail establishments.
1
The only events that Vail should host are those that do not allow for retail shopping. Art festivals, the 'farmers' market, etc must
go. Hosting events that compete with businesses in Vail is a terrible strategy. Concerts are ok, though much of the music selected
is at odds with the tastes of Vail's key demographic (aged 50+). Some events just overcrowd the village and make for a poor
visitor and local experience (GoPro games for example). I'd suggest no new events. Vail does not need events to drive traffic.
They are overwhelmingly a waste of time and money.
1
The recreational events are not helpful to town enjoyment and the overall quality of people 1
Theater?1
There is already a good variety.1
to many events means to many people there all the time. We used to go to Vail to get away from it all. Now it they have brought
it all to Vail. If you don't enjoy the open outdoors and need concerts etc stay in Denver 1
TOV & VR many times have to many events planned for the same weekend plus to many events for the younger generations that
really don't spend money in town 1
We have it pretty well covered 1
When there are large music events in Vail the sound is terrible and there needs to be more speakers or have the events held at
Ford Park, or the amphitheater where you are not in a parking lot right next to the highway.1
Will events even happen given social distancing?1
World Cup races. Nordic races. Bike races 1
Q33: Do you have any comments on PrimaVail and improving customer service in Vail?99
Invite Sample 41
Any guest service training would be appreciated and there should be a section on the local laws maybe by the police dept to set
straight acceptable behaviors!1
Better marketing.1
By allowing locals to experience activities they wouldn't otherwise do, they can then first hand promote to visiting guests. Tubing
was so fun and prior to the PrimaVail experience, it was never on my recommendations list.1
Don't know enough to comment.1
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East Vail dining has been a conundrum for years and our hopes have been elevated and dashed repeatedly (i.e. Racquet Club).
Good restaurant 'groups' (when it was high-end Italian, Blues and 'West-side Cafe/Heirloom) have not been able to 'make a go of
it'... After a 'bad drive' up from Denver in winter arriving 8:45pm it is WONDERFUL to be able to stay in East Vail/walk over for
a quick dinner and not have to pay over $100 for dinner for two in town... Perhaps the Town might consider some
'arrangement' with the Racquet Club on concerning that restaurant (have heard RC requirements for lunch poolside, etc., as
being prerequisites for getting a contract, etc.). It's a 'tough' situation: should it be low-end family oriented, high-end gourmet
focused, 'strictly seasonal' (closed when uneconomical during off-seasons ala the golf course facility)...
1
For all of those that work in hospitality and the service industry have us be informed through work just what it's about.1
Get more info out on it.1
give volunteers free parking 1
Good idea.1
Great! This is what we need to elevate the service levels in town across the Board.1
Hard to say. A lot of effort has gone in to the program but not sure the results are seen. Give it another year and if not a large
increase it is time to move on.1
haven't a clue about this 1
I am interested in learning more about this. When I looked at the website, all events have been canceled.1
I didn't take the training but I did think the old 'smile' classes were good for new seasonal employees. We need to be welcoming
to our guests the seasonals don't always get that. Actually some of the old ski bum locals don't always get it either 😉1
I don't know 1
I don't. they do a great job 1
I had not heard of PrimaVail 1
I'm interested to see where it goes. Its really for everyone 1
In its first year they have made great strides and provided great programs, especially for the youngsters!1
Is it available online?1
it is a waste of money and will create cookie-cut culture versus individual businesses having their own culture. Vail Resorts does
enough of that for us.1
I've only heard of it 1
Less is more 1
More materials for families and older children.1
n/a 1
need more info 1
No 7
nope 1
not sure what it is 1
Promote sustainability practices and why they're important 1
Remind people again that everyone is an ambassador of this community and to comport yourself thus. Say Hello, get involved,
we are a real town!1
So far so good.1
Throughout the town, we are generally no longer providing the level of service that we once did. Staff is tired, stretched thin, ill-
trained. This is particularly an issue during special events--since we do a generally poor job handling them, and impact, in a
negative way, the general quality of life here, we should do fewer events and spend more time on sustainable, daily programs eg
the library, ice rink, sport fields, rec path, etc.
1
Waste of money, employees in Vail, understand the that Vail is all about the experience.1
Would appreciate to know how to get info on the program.1
Open Link 58
Change the name. We used to emphasize 'ambassador'. One was always representing Vail - no matter where you were or what
you are doing.1
Continue to work on this program. Keep our employees educated 1
Good effort!1
Good idea 1
Good idea, would like to hear how it has gone so far.1
great idea!1
Great. I'd add an online course.1
Has mandatory attendance to 'smile school' or voluntary participation in PrimaVail improved guest services? How is it
measured? What's the ROI?1
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I did not notice real impact from this program.1
I don't so I will have to look into it..1
I have attended many of the PrimaVail events and social gatherings. I think it is a smart way to help promote the type of culture
we want in Vail! More businesses should push their employees to attend and be PrimaVail ambassadors.1
I have heard about it, but do not know any specifics of the program.1
I haven't heard about it 1
I really enjoyed the PrimaVail program, I hope to see it grow in the future.1
I think it's an outstanding idea! Customer service is everything. I pay higher prices to shop places where I am greeted warmly.1
I think it's off to a good start. I wish I could get employees to attend more. I probably should offer incentives but at times they
are just too tired. I think it needs to become a regular thing and more people will start attending 1
I think that working hard to maintain the pretty high level of good customer service is very important, so PrimaVail sounds like a
good idea. As it gets ever-harder to hire workers due to low unemployment and visa restrictions, all employers need to treat
their workers better and do creative things to get them to treat customers well.
1
It is a fine promotion 1
It is too much.1
It needs more funding to reach more people.1
Make it mandatory for every single person employed in the Town of Vail.1
My personal mission in Life is NOT to engage in personal behavior that results in more Sales Tax revenue for the Town of Vail...1
n/a 1
Needed and has helped 1
Never heard of it 1
No 10
No, need to research it 1
No.1
No/Don't know about this 1
Not a big fan. You can't teach people skills, you either have them or you don't 1
On a January visit to Santa Fe I skied their little mountain Angle Fire and I have to say their attitude towards their guest put us to
shame.1
One local said to me what in it for them to participate I personally do not how the program works 1
PrimaVail did a good job of reminding us all that we are a tourist driven economy (Coronavirus has reminded us of the same
thing, but in a bad way) PrimaVail reminded us all to be open and helpful and inviting (inclusive)1
PrimaVail should be 100% employee housing.1
See above comments on events. Get rid of them. People will be much happier if you strip it down to the experiences the Village
provides every day. Events are an emotional and physical drain on local businesses and tourists alike.1
Seems to be working. Everyone is very nice, approachable and respectful to guests.1
Sounds great keep it up 1
Sounds like a GREAT idea 1
sounds like good idea 1
spread the news of the program 1
stop stop stop 1
The customer should be the focus, with the amount they invest on coming to this amazing area.1
The only thing I noticed was the bell-ringing...1
Though I don't know what PrimaVail is all about, I think that's on the employers to create a great work environment which then
fosters happy employees providing great customer service. Keep employees happy and they will be loyal to you. I think many
employers cower to employees because employees are in high demand. But I think each establishment should set a high bar for
what they do and do not allow.
1
What is it exactly.1
What's that?1
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Won't buy into it! Solve the real problems and frustrations at hand first and then maybe this might come into play.... What
needs to be understood about reaching any decent level of Customer Service in this Valley is FIRST, taking care of your workforce
FAIRLY. Plain and simple. If your workforce is not confident or comfortable with their living situation or lifestyle thereof, you will
never reach that almighty 'World class service' everyone loves to chat up around here. It's not close and never will be if the
workforce is not payed fairly, treated as though they actually matter, and are able to have decent and attainable housing.
When you have to constantly wonder how you'll pay the rent for the next month, wish you were able to go out to a restaurant
every once in a while, or not have to live with 3-5 other people to just get by; your essentially not happy and that gets conveyed
through to the workplace, and always will. Its just too expensive here anymore! The days of these kids coming to achieve the
ski bum dream for a season is gone. They can't swing it any longer and neither can a lot of long time locals. Therefore, its now
becoming increasing difficult to hire a decent workforce at all, let alone one that's going to convey that 'World class service'.....
You all need to focus on the real task at hand first.
1
Ya really think it worked?1
You need to get the word out more. none of the staff at the front desk of my building had ever heard of it. I went to Donovan,
tubing & broom ball. not well attended. Like the concept but need to have representatives stop by lodging, retail & restaurants
and spread the word. I would help.
1
Q36: What do you like best about Vail Public Library?554
Invite Sample 306
A very pleasant surprise when I first visited about a year ago. Have not used as much as I would like. Beautiful spot; very helpful
staff. Asset to the community.1
A well appointed, clean, friendly facility. The library was a very important part of my children's upbringing. We don't go as much
now but I am still a big supporter of the Vail Public Library 1
access 1
Access to DVD collection and new book selections 1
access to ebooks and audio 1
access to Internet library resources (online books etc), visiting musician performances, ability to request books available from
other cities. community engagement with art shows and speakers, used book sale.1
Accessability 1
Accessibility 2
Accessibility and helpfulness of librarians.1
Accessible, clean, nice people, good service. A++1
Always helpful and courteous employees clean and a lovely place 1
amazing amount of information available, and the setting 1
ambiance 1
atmosphere 4
Atmosphere and selection. Ease of interlibrary loan.1
atmosphere and setting variety of offerings and programs friendliness / helpfulness of staff 1
Atmosphere and staff 1
atmosphere, friendliness, selection.1
Atmosphere, helpful staff, ebooks 1
Availability of materials 1
available movies 1
Beautiful building and large selection of books.1
Beautiful location, atmosphere & online books.1
Beautiful setting 1
beautyl and location 1
Beutiful located and athmosphere 1
Books and movies 2
Books are readily available 1
breadth of materials and convenience 1
Breadth of offerings. Ease of access.1
Calm, quiet, cozy, fireplace, yoga 1
Checking out movies and using the printer.1
children's programs 1
Clean, many resources available, courteous staff 1
close by ice rink so i can check it out while my boys pay hockey kids library room 1
collection, service 1
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comfort 1
Comfortable atmosphere, good magazines 1
Comfortable place to study 1
constantly adding new material, good selection of relevant info and books 1
Convenience 2
convenient 1
Cozy atmosphere Easily accessible 1
Cricket 1
dont go 1
Don't use it 1
DVD selection 1
dvds 1
DVDs. The new bags are nice, and easy to return upon check-in.1
ease of use. Friendliness of staff.1
Essentially everything... It is as 'cosmopolitan' as Denver/Arapahoe County facilities, selection(s) are extensive and support
staff/volunteers are helpful and available. The ambiance is lovely and having an area for kids is helpful (one grandparent can be
with children while other gets to browse the library, etc.).
1
Everything 2
Everything!1
Everything! From the ease of use, the selection, to the friendliness of the staff...its great!1
Everything! There's nothing I don't like about the Library!1
Everything...atmosphere, setting, organization, staff and collection.1
Excellent Library, friendly people, can get almost any book you want.1
Excellent selection for a small library, membership in Marmot expands the selection; Staff; programming - from arts to tech.1
Extraordinary staff!1
Facilities, staff and availability of media 1
Feel important as a town service and for guests 1
Fire place seating 1
free adult programs 1
Free meeting area for HOA's etc 1
Free Yoga! Great staff! Variety of programs for all ages 1
Friend ness and helpfulness of staff 1
Friendliness and open spaces to read 1
friendliness of employees--eagerness to help sponsorship of yoga--best thing Vail has going for it 1
Friendliness of staff and always willing to assist in finding what you are looking for. Also ability to access computer.1
Friendliness, location, selection and outreach.1
friendly and knowledgeable staff. layout of the library. Also new books and new videos displayed and easy to choose.1
Friendly helpful staff 1
Friendly people.1
Friendly personnel, very accommodating 1
Friendly staff 1
friendly staff warm atmosphere printing/fax services video loaning 1
friendly staff and beautiful setting 1
Friendly staff and nice building after remodel 1
friendly staff.good resources 1
friendly, helpful staff, books 1
Glad that it's there!1
Good collection.1
good quiet place to relax in town while killing time.1
good selection travel books 1
Good supply of best seller books.1
Good venue, well organized. Good staff 1
great atmosphere, nice facility 1
Great books, resources. Friendly staff.1
Great place to do some work when in Vail 1
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Great quit place, comfy.1
Great resources, welcome environment, friendly staff, ease of use, helpful staff.1
Great selection of books and DVDs.1
Great selection of new books 1
Great space/setting 1
great staff 1
Happy it's available for locals.1
have current good books and the front desk always happy to help.1
Haven't used its services 1
Helpful staff 1
Helpful staff and comfortable atmosphere. Art and special exhibits 1
Helpfulness 1
Helpfulness of staff. Ease of requesting books. Comfortable and hospitable all around.1
Hours and location 1
How easy the website is to use.1
How you can reserve books onliine and easily pick them up at your preferred location.1
I am thrilled we have a library great videos good audio selection 1
i do like the atmosphere there.1
I don't use but my mom does.1
i enjoy being able to have staff pull books for me so that i can run in and get them.1
I had planned to go to the library to get a library card and begin using it before the pandemic.1
I have not yet visited the library, but plan to when I can!1
I have used it more frequently in the past, I like the community feel and resources 1
I like everything about the library, including the beautiful building.1
I like everything the Vail Public Library has to offer.1
I like the collection of materials. I access the online databases on a regular basis. I like the summer reading programs for my
daughter.1
I love the atmosphere and ease of use. Business can get pretty hectic in the typical Vail workday and the library helps ease the
stress. I also appreciate the print options that the library offers.1
I love the location; it's a beautiful peaceful setting. They have a good selection of books, magazines, movies etc 1
I LOVE the Vail library. I have taken my grandson to story hour with Cricket. The book selection is very good and all the services
offered are wonderful.1
I love their online check-out program... I used overdrive & libby & hoopla often.1
I often use the library and like the book selection and friendly 1
I tend to bring my own reading material with me when we come to Vail.1
I'm going to join the public library.1
Incredible ski movie selection! Good selection of material pertinent to this amazing place we call home!1
Inter-library loans,helpfulness of staff.1
It feels very welcoming and everyone of the employees and volunteers are very helpful.1
It has a very welcoming environment.1
It is a beautiful space. Very up to date in materials.1
It is a beautiful, first class facility.1
It is a short walk for me, it is always clean and an interesting place to visit 1
It is beautiful and uniqueI. hate everything being digital 1
It is close and available if I need it nothing 1
It is conveniently located, the staff is knowledgeable and friendly, and it has great selections.1
It is quiet and well stocked for my needs.1
It is very reliable, friendly, relaxing, helpful. The library is one of town of Vail's best assests.1
It is well located, well designed, has good selection and friendly employees.1
It's a beautiful facility with a fireplace!1
It's a great asset 1
It's a nice quiet spot. The community room is great.1
It's accessibility-online and in person.1
its availability 1
Its beautiful setting. A great place to sit down, read and unwind.1
its charming 1
It's close and convenient. Reminds me of when I was a young child.1
It's existence and quietness 1
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It's existence, the fact that it is there.1
Its free...1
It's in an easy to get to location and has a wide variety of items to look through.1
its just a pleasant place 1
Its just lovely for a quiet place, for kids, and all ages. Nice programs run. I love to send my mom to that yoga class too....1
its location and atmosphere 1
It's location, I should start visiting it again after the virus leaves town 1
It's quiet and I can find what I'm looking for.1
It's quite lovely and cozy. The location is discrete as well.1
It's small and not crowded 1
I've never been 1
Kids room, location on creek, and free printing 1
Knowledgeable and helpful staff.1
Location 6
Location and ease of use.1
Location and staff.1
location is beautiful 1
location, atmosphere, ease of use 1
Location, convenient, and the seats by the fire place to read. My daughter uses the library regularly to study.1
Location, organization, staff, yoga program 1
Location, resource 1
Location.3
Location. Children's section.1
Lots of selection and its beautiful 1
Love the library 1
Love the library programs especially the musicans 1
love the library they do great job 1
Lovely facility, great amenities, helpful staff, good programming. Everything 1
Lovely relaxing space; great activities for kids.1
Movies and reading area in front. Also like the Art showings.1
Ms. Cricket 1
My Mom and Aunt use the library all the time. The staff is wonderful!1
my wife likes it , uses it, says it is good!1
n/a 1
Na 2
nc 1
new books and specials subjects collections displays 1
NICE 1
Nice facility with courteous staff and a wide range of products. I also used the computers and printers a lot when I first moved
here and didn't have a printer.1
Nice location 1
Nice location and room 1
Nice staff and good selection.1
Nothing 1
on line capabilities borrowing books 1
once a week in the summer. It is great!1
Online content - very comfortable atmosphere 1
Online e-book/audio book rental 1
On-line historical archives 1
online magazine availability. And movies 1
peaceful 1
people use and like it 1
pleasant atmosphere, friendly clerks 1
pleasant space and has books 1
plenty of books and movies 1
printing capability 1
Question answer influenced as I am currently part time resident 1
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Quiet and clean. Good wifi.1
Quiet place to go and relax, Catchup on publications.1
Quiet, DVD's, ability to get books from other libraries.1
Quiet, good location 1
Quiet, lots of materials, pleasant/knowledgeable staff 1
Quiet. Free printing. Made my will for free. Great employees.1
quiet. well maintained. great resource.1
Reading area 1
Relaxing atmosphere, media, fireplace, leather chairs, staff.1
Selection, vibe, courtesy of guests. Don't touch the library. I fell in love with this community because of the library.1
Small, quiet, magazine and newspaper range, number, quality 1
Staff 1
staff is great, very friendly & helpful. it's a comfortable atmosphere, cozy. the resources available are awesome.1
Staff, collection of Audio books and being able to get almost any book.1
that betty ford donated to build it 1
That it's a fairly large library providing great services for our town 1
That they have more than books, like a 3D printer(not that Ive used it but its cool)1
That they take book donations :)1
That we have one - its a great educational and learning resource. The difference between and ski town and real town to me.1
that you offer classes for families and you offer cards to part time residents 1
the sitting area 1
The ambiance 1
The ambiance, the staff, the books, and interlibrary loan for accessibility to chosen titles.1
The athmosphere is great 1
The atmosphere of the library is great. The view is wonderful and the windows create a cozy environment.1
the books 2
the building 1
The building is beautiful and historic 1
The building, the site on the creek, the fireplace and of course, the ease in getting a book on site or through the joint
collaboration with other libraries. The staff is great, friendly and knowledgeable.1
The Children's area. A great place to take my grandchildren any time of the year.1
The cozy chairs and fireplace. And inter-library loan.1
the extent of your resources and the people who work there 1
The fact that they readily accept book donations.1
The fireplace 1
the friendliness of the librarians, and quality of the literature.1
the friendly staff 2
The friendly staff and ease of access from the parking structure.1
The friendly, helpful staff. Beautiful views and comfortable setting.1
The large selection of materials.1
The librarians are awesome, it's nice and quiet and the books are FREE!1
The library is an amazing, peaceful and useful asset and reward to being a Vail resident. I think the library services are above and
beyond.1
The link with prospector so that I may access books from libraries across the state.1
The magazines and books 1
The Marmot system so if the book is not in the collection at the library, I can still order it and read it 1
The movies and TV shows 1
The people are helpful!1
The programs for the kids.1
The programs they offer from yoga to children reading room. Love ebooks online. Love the cozy atmosphere to sit and read..1
The relaxing atmosphere.1
The selection of movies. All but 1 of the employees are very friendly. I also love the constant book sale area.1
the setting 1
The site itself 1
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The space, staff and the amount of materials you can access. LOVE IT!!!! We love women in charge of children's activities, she
ROCKS! Sorry I can't remember her name....1
The space, the staff, ease of access to computers to print, email, etc. The staff is very respectful.1
the staff 1
The staff - they are helpful and friendly!1
The staff are wonderful! Good selection of books both physical and online.1
The staff is friendly, knowledgeable, and the atmosphere is welcoming.1
the staff is welcoming, knowledgeable....always ready to help!1
The staff!!1
The use of the website . The librarians. The comfortable chairs to sit in while researching books to read.1
the variety of books tapes cd's movies etc. the fact that you can reserve a book and be notified when it is available.1
The vibe 1
The warm inviting reading area, the friendliness of the staff, AND THE BOOKS 1
Their friendly employees 1
Use only during ski season, am a annual financial contributor. It's a wonderful library.1
used book sale 1
Used it much more frequently when kids were small. Friends staying with us recently used it and thought it was a gem 1
Used it when my kids were young 1
Vail has great libraries 1
Variety of offerings 1
variety of ways to access literature.1
Very comprehensive and staff are very helpful 1
Very courteous and helpful.1
Very friendly & helpful service. A quiet & relaxing place to spend time. Good for reading magazines that one does not subscribe
to.1
Very helpful staff 1
Very nice staff, good selection and ease-of-use.1
Very well staffed. Great organization. Love the fireplace and comfortable places to read.1
we are a town when we have a library and a school 1
We use it mostly for printing and dvd renting 1
Welcoming 1
Well organized with helpful staff.1
Well run, lots of options, extensive movies library, very helpful, knowledgeable staff 1
Well stocked 1
when our kids were little we used the library and it was great we now use Denver Public Library as we live here much of the
time.1
wide availability of resources, helpful staff, lovely space.1
WIFI and a quiet place to work next to the fire!1
Yoga classes 1
Yoga, meditation, cheap printing, and the quality of the library. Always bright and clean.1
Open Link 248
A perfect resource in a perfect setting.1
Accessibility, movie selection, book selection 1
All of it. It is pretty, cosy, great staff, available online books, cute childrens' area. My grandson used to love our trips to the
library on his visits. The library is a very necessary place.1
Although I don't utilize this service I am a huge proponent of the service and believe it is critical to maintaining a sense of
community 1
atmosphere 1
Atmosphere is perfect for a library. Friendly assistance when needed. Appreciate the drop off box at Safeway.1
Atmosphere, fireplace, location 1
Atmosphere, location,1
Atmosphere. It's clean. Great place to escape.1
Atmosphere. I love the fireplace and the views. The amount of quiet, private work space is nice.1
availability and variety 1
Beautiful facility Exceptional staff 1
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Beautiful facility, nice people.1
Beautiful place. Best in the country 1
Beautiful space.1
Beautiful.Friendly. Great Service. The best.1
children's events 1
Children's offerings 1
children's programs AND it's a beautifully kept bldg 1
Children's programs.1
Children's story hour 1
Children's story time with Cricket.1
Clean facilities and friendly staff 1
Comfortable 1
Comfortable. Great place to study.1
comfy armchairs and cozy space.1
convenient 1
convenient location with nice staff 1
Cricket she's so great with all the kids 1
Cricket and the friendly, helpful staff. The events for adults, children & families are great 1
Cricket Pylman 1
Cricket!!!1
Customer service and services offered 1
Dance programs 1
don't use it enough to comment but honestly the library is beautiful as is. We don't need to reconstruct more buildings in the
Town 1
dvds 1
DVDs Atmosphere 1
E books yoga 1
Ease of access, location, pleasant environment.1
Eases chairs 1
Easy, nice, good colleciton 1
Ebook resources 1
Ebooks!1
evening programs 1
Everything 2
Everything!2
Everything!!1
Everything. Location, atmosphere, programming, services, staff, content, it is all superb.1
Everything....I love the Library 1
Excellent service and resources 1
Excellent variety of media and books. Quiet, professional staff, clean and comfortable 1
facility 1
Feels away from the crowds, quiet, peaceful.1
Free assets.1
Free use of computers. Great ability to obtain books from other libraries if they are not in the Vail library.1
Free yoga program 1
Friendly and helpful staff. The children's programs for my grandchildren.1
Friendly atmosphere, community events, accessibility to materials. Great location!1
Friendly atmosphere.1
Friendly staff and great offerings.1
Friendly staff and great programs. And love the building!1
Friendly staff; good selection of books and DVDs. Excellent overall! Don't use computers, but it's nice there are so many for
those needing them. Appreciate the area where you can purchase 'used' books and DVDs that have been donated or are out of
circulation.
1
friendly staff; great children's room, good collection of books and materials 1
Friendly, good new book selection, atmosphere 1
Good atmosphere, Helpful staff and now you can get books on line 1
good selection and availability to get from other library systems 1
Good selection of news and periodicals, quiet, ease of use.1
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Great atmosphere, friendly staff 1
great building and ambiance 1
great building; great people, great programs, I keep wanting to do the knitting class; I did a house plant class a couple of years
ago and a couple of other classes and really enjoyed them 1
Great location and nice building.1
Great place to gather my fathers catch up on Fox 1
Great place to work, research, & study.1
Great selection of reading material, tons of up to date magazines Free pages to print from computer. Use of computers 1
great venue. Have a eagle county library card for Avon and Eagle 1
Has a lot to offer.1
Having it as an option for people.1
helpful librarians help in getting books from other libraries 1
Helpful staff 1
helpful, pleasant employees love Jackie!1
Honor book shelf 1
Hoopla and hold requests 1
I am happy with the Vail library. It is a very attractive venue with nice helpful staff. I enjoy the art exhibitions. I think it is
important to Vail.1
I am sure it is nice for the locals but I don't come to Vail to read a book 1
I can use the printer. I like the oversize chairs and fireplace. Library is very cozy. Summer it can get a bit too warm.1
I don't use it 1
I don't use the library but think it is very important to many people 1
I don't use the library very often as I travel a lot for work. I didn't realize you could access it remotely but I may look into that.1
I find Avon more convenient and more able to access materials.1
I have a Avon Library Card 1
I have an Avon Public library card and have visited the Vail Public Library. The atmosphere at the Vail library is very nice. I like
that you can look out onto Gore Creek while inside 1
I just moved here in January so I have been unable to utilize the library yet.1
I like libraries. I like books. I like the small intimate gatherings there. And I like the children's library.1
I live in Gypsum.1
I love love love the Vail Public Library. The service, the location, the computers, the reading areas/nooks, the meeting spaces are
all wonderful. I would not change a thing.1
I love the free classes it holds like zumba. The librarians are very kind and helpful.1
I love the musical performances they sponsor in the late afternoons on Wednesdays.1
I read a lot and thank goodness if is open during the lock down.1
I really enjoy the free events that the library offers such as yoga 1
I recall a handful of years ago I tried to get library cards for my kids there but was denied because they had an Eagle County card.
Hoping you have changed that. That was discouraging.1
I support the Vail Public Library but use the Eagle Valley Library Branches 1
I use Avon 1
I use the Avon library because that's where I live. I have used the Vail library with my children and it's great.1
I utilize and LOVE the Avon Library!!1
Idk 1
Internet 1
It has a cozy layout and fireplace.1
it is a nice plac ei go there maybe once every other year. information is so readily available these days.1
it is a quiet space. everyone respects personal space. a solace of sorts.1
It is beautiful, and staff are great 1
It is comfortable and inviting 1
It is open and welcoming. It has programs for all ages.1
It seems to be run pretty professionally.1
It was a great place when my girls were growing up . Went weekly! I honestly don't have a need for the library much anymore.
But, my dad goes often, loves being able to read his magazines without paying for subscriptions. Keep caring scientific magazines 1
It's a beautiful building and setting.1
It's a very nice facility and nice location for events, such as art shows.1
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It's beautiful and it has beautiful views. Also, I like the displays in the front hallway (of local artists and their creations.)1
It's beauty!1
It's 'free'.1
It's location and views, and the fireplace 1
It's location.1
It's location. I love the green roof with plants. I think it is a great asset of the Village.1
It's location. It's a nice place to go and sit on a summer day.1
It's quiet!1
Kids area 1
Kids programs 1
Kids Programs.1
large amt of books and other media materials 1
Large collection Friendly staff Nice kids area 1
Location 6
Location Story time for kids 1
Location and atmosphere is building 1
Location and friendliness of CRICKET!!! She's AMAZING with the children & adults alike!!!!! WE LOVE HER!!!!!!!!1
Location and hours. Friendly and helpful staff. Drop off box at Safeway.1
Location and quiet 1
Location and selection 1
Location and the people who work there.1
Location, building design, availability of books/DVDs.1
Location, organization spare Art Exhibit space. Great for kids and grandkids 1
Location, selection, website for e-books 1
Location.1
Location. It sits on the best piece of land in Vail.1
Location. We use the Vail Library for the Vail Skating Festival for the conference room for speeches. The staff is extremely
accommodating there!1
Lori & Sandy 1
Love everything about the library from its staff to the books they carry to the events they put on for children.1
LOVE our Library. Great staff! Wonderful access to books, online resources, etc.1
Love that they offer children's programming. While I do not have kids myself, friends who have gone to the various programs are
very satisfied.1
Love the fireplace. The variety of books is really good, librarians are wonderful, children's area and events are great. Love it,1
Love the physical space and design. Extremely friendly and knowledgable staff 1
LOVE the Vail Library....fantastic 1
Magazines 1
Magazines Dvds 1
minimal use.1
Movies 1
My son takes his children there at times. It has been great for them.1
n/a 2
No comment 1
not 1
On the bus route; good community events; helpful librarians; good information resource.1
Online access to Prospector 1
Online lending and children's programing 1
Peaceful. Great staff.1
pretty spot 1
Quality and variety of content. Tenants use it a lot. (We did also when we were full summer residents prior to becoming down
valley full time residents)1
Quiet, good periodicals and newspapers 1
Quiet, good priodicals 1
Quietude, staff, and environment.1
Reading area 1
Remote access and fireplace area.1
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Selection 1
Selection, convenience, atmosphere, interacting with the staff.1
setting, beauty, collection, the fact that everybody and anybody uses it 1
Staff 2
staff and beautiful spot 1
Staff and facilities 1
Staff are great. Love the library.1
Staff is great as is the location. Programs are well organized and attended.1
Staff is very helpful & courteous. Love the frequent evening programs that are available.1
Staff Support 1
Staff willingness to help customers.1
Staff, location and selection.1
Story time for my grand children 1
Super friendly staff. A great selection of books and they seem to come quickly when you request them.1
That I can access it remotely. I read several books a month and it's great. I don't go to the actual library often but when I do, I
enjoy it. It's a beautiful facility and the staff have always been helpful.1
That it is available.1
That we have one 1
The access to books and movies 1
The access to current books 1
The access to many books online through overdrive, the ability to print on community computers, and the comfortable space
that is conducive to spending time at the library.1
the atmosphere and location 1
The atmosphere, DVD's, Librarians helpfulness. The artists they display.1
The best thing I like about the Library is that it is a great space and a great resource. I'll go there when I need a quiet space to get
things done. It's a serene and lovely setting.1
The Books Collections.1
The building is unique..do not change it 1
The closeness to town! It's location is wonderful.1
The comfortable chairs and couches 1
The friendliness and accommodation of the staff, as well as the lovely environment.1
the friendly staff, the ambiance 1
The Frozen event was a hit with my daughter.1
the helpful staff 1
The hoopla app 1
The librarians are great and those Eames chairs!1
The library itself 1
the location 1
The location is so beautiful and it's a great way to spend time in such beauty.1
The lounge area near the periodicals.1
The movie selection and their free-to-use computers, along with the EXTREMELY helpful staff!1
The new book section 1
The online resource, particularly ebooks 1
The peace but they really need to cleam that area smell really bad inside the library 1
The people 1
The selection of magazines 1
The setting and the nice librarians.1
the staff 1
The staff is super helpful 1
The staff is wonderful, and just knowing that we live in a town that invests in such a great library is a source of pride.1
The staff supports our school and staff.1
The staff, atmosphere and ease of picking up books.1
The staff, the building 1
The staff, the comfortable chairs and fair place. It's a beautiful building with a great view 1
the warm feeling and comfy chairs 1
They do great activities for kids. We wish there were more for middle-high school aged kids, and during the weekends...
although we know that might be hard during ski season...1
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They space is beautiful specially the kids area.1
Unknown 1
Use the Avon Public Library.1
Variety of programs and events, including physically active events like yoga, dancing, excercise.1
Very cozy atmosphere and helpful staff.1
Very knowledgeable staff, innovative programming, a great place to be.1
Very nice place to work 1
Views 2
We love the children's room. I also love the programming that they do for kids and the availability to get books on hold from
other libraries.1
We use library in Avon. They are friendlier and easier to access.1
Wednesday night free music 1
weekends 1
Welcoming staff & atmosphere. Wide range of books and resources. The feeling that it is there to serve many different parts of
the community.1
when my grandkids are in town 1
wide variety of materials; comfortable space to relax, research, read 1
You can get books via inter-library loans.1
Q37: What would you like added or changed about Vail Public Library?235
Invite Sample 123
?1
5min parking option to do a quick return or pickup reserved books 1
A geneology department?1
A little more cozy atmosphere like it once had.1
ACCESS!1
ADA accommodations for access to library buildings and services for library programs and events such as ASL interpretation,
assistive listening devices and other accommodations 1
Add tea and cookies?1
additional programs, continually growing the collection, keep up the good work 1
All good.1
All OK 1
Better instructions,help to access remotely 1
better selections of movies on kanopy 1
Bring in more and different children's books and work on truly organizing all of the children's books. Many times they are
available in the system but then you get to the library and they are not there.1
Change some of the relaxing areas to business and private areas. Small offices for teleconferences or teleworking would be great 1
Change the weekend library hours so that they open at 10 am instead of 11 am.1
Children's section could be better equipped/looks dilapidated: the little 'railroad' looks like it needs some attention; the bigger
plastic play trucks ditto...). I realize there is 'competition' with the Imagination Center resources (we use both) but this part of
the Library seems a 'poor cousin' to the rest of the facility...
1
coffee shop 1
community events for employees 1
Continued free events 1
Don't know 2
Don't know enough to comment.1
Don't make permanent residents of Vail renew their library card each year 1
Don't use it 1
Easier access. The street from the parking structure to the library is the most dangerous street in the winter.1
easier acsess 1
Expand it. Carbon negative.1
Expanded.1
Fine the way it is 1
fireplace - great in winter but not needed in summer.1
Give more free computer printing 1
Hire men to work there. Sex discrimination against men is the basic personnel organizing principle.1
Honestly, I kind of feel like libraries are dead. There are better uses of Town funds.1
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I don't know 1
I hope the buildings uniqueness is not destroyed by the Civic Center lofty plans 1
I love our library. Don't change it.1
I LOVE the library!1
I will explore to see if I can access Vail library remotely. I borrow books on e-reader app such as Libby 1
I will need to stop in.1
I wish it was a tad easier to get to. The Lionshead parking structure is usually either too busy, closed due to volume, or too
inconvenient to get to the library. I've parked illegally a few times to run in and get my stuff and I wish I didn't have to resort to
that.
1
I would love if the library opened earlier than 10am. That is an inconvenient time since I am usually on the mountain by then.1
If it 'ain't' broke, don't fix it 1
I'm happy how it is 1
I'm planning to do some puppetry when this health crisis passes!!! Already in discussion.1
Improvement in parking 1
In the past library some employees could be very unpleasant. I have been present when there was screaming and yelling.1
Increase the number of e-books I can check out each month 1
Interested to see more design plans for the redevelopment plan, but I like how its tucked away from other places, with the Gore
Creek Trail behind it there.1
It serves my needs.1
It would be nice if there was available short-time parking (less than 10 minutes) near the library.1
It's fine the way it is 1
It's pretty good the way it is 1
It's terrific 1
keep getting more audiobooks, please!1
Keep up the good work!1
Later hours on Fridays and Saturdays 1
Let locals place holds on DVDs 1
Librarians are not very nice 1
Library cards that are regularly used should not 'explire' forcing a visit to the library to renew it.1
Longer hours during winter 1
marketing / events / publicity 1
minor ventilate the entrance hall, gets way too hot during the summer.1
Monitor the level of noise in the hallway after Toddler story times while Yoga is going on. Remind the parents as they are
leaving storytime that the hallway is a quiet zone, not a playground while yoga is going on. Thank you!1
More books!1
More computer based learning? Maybe they have it and I just don't know about it.1
More copies of the current top selling books. Ihave seen 100's of reservation for these boos.1
More cultural or lectures 1
More graphic novels 1
More online books 1
More online copies of books 1
more readings, lectures 1
More Relaxing seating areas inside and outside 1
more space.1
More streaming and ebook information and availability 1
more yoga classes 1
n/a 1
Na 1
nc 1
new leadership/employees 1
No 1
No comment 1
no opinion 1
No suggestions.1
Not much 1
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Not sure I don't use it much 1
not to have to bring the library card for visits 1
Nothing 8
Nothing I love it 1
nothing is a library and looks great.1
nothing to add 1
Nothing.4
Nothing. Don't mess with perfection.1
Nothing. The library is great!1
On the down side the furniture is too comfortable. Lots of sleepers and snoring.1
Parking and access, particularly in winter 1
Parking in Lionshead for library only 1
Parking validation if at the library for more than two hours, verified by librarians of course.1
Past librarians kept library cards only for homeowners- tried to discourage seasonal employees from getting a card. I assume it's
been made easier now that library use is in decline.1
Promote it more.1
Renewing my card remotely would be great 1
That fact that I haven't used it.1
the art installments are very interesting - an expansion of the program with more speakers would be great.1
The computers aren't as up to date as I would like 1
The new fancy lights/chandelier over the fireplace area is too bright and so ugly compared to what was there before. Change it!!1
The new plan for Dobson seems great but it's a good idea to keep Bravo out of any new performing arts center. Vail needs more
contemporary performing arts for a younger demographic.1
The Vail Library is the poster child for mission creep, get rid of all the functions that are not related to a library (e.g. yoga, etc.).1
They are doing a great job 1
Turn off the fire place in summertime! What a pathetic waste of energy and lame environmental example! Smiling should be
mandatory for the dour librarians.1
Use the site for a better use 1
Website doesn't work well, trying to renew items online rarely works 1
'weekly' learning sessions with different types of experts. i.e. how to get into the stock market, holacost survivors's stories, how
to cook.1
Where to start. The only library I have been a member of that doesn't alphabetize the movies. Drives me crazy. I have to look
through the selection three times to find the movies I am looking for. Also I don't understand why we can't check out magazines.
Every other library also that I have belonged to you could check out all issues except for the current issue. It's pretty rare when I
actually see somebody sitting in the library reading a magazine. I am in there 2 to 3 times a week. Other libraries have also sold
or given away the old issues instead of just recycling them. In Minneapolis I would buy the old bundle of the past year for 1 to 2
dollars. I wish we would also have a place outside the main doors where we could bring magazines and other people could take
them. Maybe the bottom shelf of the paper back giveaway area. There is usually one employee sitting at the computer so don't
say they are too busy to alphabetize movies it does not take that long.
1
With more info, research etc being doing in a virtual environment we should consider investing less in a physical facility 1
Open Link 112
?1
Ability to access despite living in Avon.1
above 1
Adding more meditation classes !1
allow closed beverages (water bottles, travel mugs) - would make it a lot easier for me to work there.1
Be a real part of the Eagle county library network, i.e. ONE library card serves all the county libraries.1
Book Clubs More relevant social things 1
Book signing events, extended hours.1
Bring back BOOKS... less digital 1
Dedicated parking to make visiting the library in winter a possibility 1
Do not year it down!! It is perfect!!!!!1
Don't change a thing!1
Don't change it 1
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Exhibit space. Great for kids and grandkids.1
For us, the library is perfect!1
Get rid of children's story hour 1
Glass wall between front desk and reading area to reduce noise 1
Hard to improve on perfection 1
Have a better outside patio or garden where kids and adults could enjoy reading and/or playing in a safe environment. Also this
way the kids wouldn't disturb other patrons inside with their voices. ;)1
Have better access to books not in stock 1
Heated sidewalks all the way down from Lionshead to village 1
Hours - should be open earlier for families.1
I am very much still hands on paper person. Please keep actual books and magazines. I like the no overdue charges.1
I don't know 1
I don't use it enough to have an opinion. And that may be the problem. I'm not sure what it could offer me that would draw me
there more often.1
I like it the way it is.1
I like that they use it for More arts and for entertainment value for children and families so that they can use it and come in and
feel that it's part of the community instead of it just being a book orientated situation where people get books or movies or
audio and just use that for their own preferences.
1
I participate in the monthly book club and I think it could be better advertised and get more attendance. The only way people
find out about it if they go to the website and know to click on books and bites. Otherwise, there's no information anywhere.1
I think is a great asset to our town.1
I wish it wasnt right in the middle of town. I wish it was in a quite corner on either end. Other than that the library is great 1
I'd like to see a satellite location in West Vail 1
improve the building to make it 'green' (use the roof for solar panels )...and update the HVAC to heat and cool the entire building
(including the galleria)1
It's great 1
It's great how it is 1
Later hours on Friday Evening 1
local music presentations 1
Longer hours, both morning and evening.1
Lower the noise level. Too loud from the talking and crying kids.1
Make it bigger, keep books, don't go digital.1
Make it smaller. use the land / location for some other higher use by more people. The location is Iconic 1
Maybe a small food and beverage addition for eating and gathering. Similar to the Book Worm in Edwards. Profits could go back
to the Library!1
More books esp newly published 1
More children's programs for birth to 3yrs 1
More digital audiobooks 1
more e-books.1
more educational programs such as for 3-d printing, robotics, and programs like film series. programs for kids that are STEM
based 1
More events. Utilize more local peoples travel, work, life experiences in lectures and presentations Have an afternoon tea 1
More events/programs free to the community.1
More family events 1
More hours. It would be nice if it was quieter. It is one of the loudest libraries I've ever been to.1
More info about upcoming events 1
More magazines 1
More money for cultural programs.1
More of those awesome Eames Armchairs 1
More outside events 1
More parking 1
More reading activities.1
More seating 1
more space and more interaction 1
More virtual stuff, and a upgrade 1
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Much bigger building with additional floors for additional community events and more kids' events.1
n/a 3
Na 1
No 1
no love it 1
None 2
not 1
Not for me to say.1
Not sure 1
Not sure. I'd ask the staff at the library 1
Nothing 15
Nothing, it's awesome. Please keep it there.1
Part of EVLD 1
Skylights 1
Specific Vail Library parking in structure when you just want to pick up or return a book. 15 minutes max 1
Staff often talking too loud. Please quiet down 1
The attitude of the staff. NEVER friendly 1
The Avon Library suits my needs perfectly.1
The J1s go there to sleep. Maybe being conscious should be a requirement to use the library.1
The librarians are noisy! They need training in keeping their voices down.1
The librarians are not very friendly, and talk super loud.1
The staff has a tendency to talk loudly.1
There is nowhere to park during the winter for free.1
Tie into other libraries in the valley 1
To be able to renew books multiple times unless they are requested by another user. Avon you can renew multiple times 1
Tool rentals!1
Unknown 1
Updated 1
Use air space above building to add indoor facilities for Vail 1
walk from parking not safe due to snow 1
We like the Vail Library, but living in Edwards use the Avon Library a lot.1
We should reduce library hours and services and utilize more on line access 1
While I grew up with real books unfortunately these next generations won't use the library since they'll have everything in the
palm of their hand 1
WiFi cards for check out 1
Would love to see the community room get more use.1
Q39: How can the library improve its services?153
Invite Sample 78
?3
Add more books for borrowing.1
Again more varied lectures 1
Again, I feel like all the advertising and media I see is all white washed. I hope they can figure out a way to target those that
don't have access to library resources and help them become part of the community. Where is the Mexican voice?1
Allow you to put more than 5 books on hold if you are a teacher.1
Become carbon negative 1
Better education of accessing it's services online!1
Bring in REI programs to Vail so I don't have to drive to Silverthorne 1
Cafe and hot spot.1
coffee shop 1
Community rooms? Like for groups to play board games or something 1
Continue adapting to changes in technology.1
Don't change 1
Don't know 3
Don't know enough to comment.1
Don't lnow 1
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Dont thinks there's more, or probably waving fees 1
Don't use it 1
During COVID period, it would be nice to be able to pick-up materials curbside, as other Eagle county libraries are doing.1
Earlier hours on Saturday & Sunday 1
e-books for longer sessions 1
Educate people on how to access items digitally (ie; Kindle borrowing)1
Free Printing with 5 pages or less 1
great service 1
Have more current books and audio on Hoopla.1
Hours 1
I do t know 1
I don't believe that it needs to be expanded.1
I don't know 1
I think the Library offer a lot of services as well as music, exhibitions etc. And I should use much more!!!1
Im happy with present services.1
It's great!1
it's really outstanding!1
I've NEVER had an issue with the library...1
longer hours 1
longer hours of operation 1
Longer weekend hours 1
marketing / events / publicity 1
Maybe more programming for kids and adults 1
more copies 1
more drop off locations so that we don't return books late.1
More movies 1
More online books 1
More programming that appeals to middle school age.1
more yoga classes--they are great 1
Much better now when we can get inter library requests.1
n/a 3
Na 1
nc 1
new personel 1
Nicer people 1
No comment 1
no opinion 1
No suggestions 1
No suggestions.2
None 1
nothing to add 1
Open earlier - 9am 1
parking is always seemingly an issue 1
Please see above.1
Possibly opening earlier. Am a morning person and would enjoy going at 8 AM 1
See above 2
service is outstanding 1
stamp your parking pass if you are there longer than the 2 hours.1
Stay open an hour later in the early evening.1
Stop trying to be everything and be a library 1
The $1/day overdue fee is ridiculous. It actually discourages me from checking items out. I got burned with four items out for
and extra three days and it cost me $20! In Aspen, the Pitkin County Library charges $0.10 a day per item. Throughout the
country, libraries are even doing away with overdue fees. There has to be a better fee structure out there.
1
The library is doing a good job. The hours of operation are much improved since earlier days. I would urge the town to keep up
the staffing and keep up the convenient hours.1
This was a good reminder that I need to get a library card. I've heard great things about it.1
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Up to date computers 1
Open Link 75
A lot more quiet.1
Add a coffee bar to the atrium 1
Add more books, cd's, and more remote return boxes.1
Add to EVLD 1
Again, not for me to say.1
Allow payment of fines online.1
Be inclusive of down valley residents.1
Be nice to kids 1
Can't think of a thing. They're great!1
cute little library serves locals and visitors more evening programs 1
Doing great already 1
Don't know..it's really an excellent service 1
Dont. We have google 1
Expand the Marmot e-book collection 1
Expanded hours on weekends. More kids programing.1
Extended hours at least a day or two in the week 1
fine 1
Give them more money.1
have designated free parking spots, maybe if you can't have a satellite location, offer a mobile bus (like MIRA) for outlying
neighborhoods 1
Hours. Childrens events/services.1
I don't know 2
I don't use enough.1
I have been very satisfied when I do use it and I like that I can give them books I have bought and am finished with 1
I have not used the library in the last few years 1
I know the library implementing some tracking software Not sure if the $ spent it was necessary 1
I think they stay very relevant and up to date with their offerings.1
I'd like to see more events held there. I did attend something a year ago and really enjoyed it. They may have more then I know
about and I apologize if they do. But, adult book clubs, author talks, etc. would be great.1
increase access to digital products. Library decreased monthly check outs of hoopla and kanopy last year because their budget
did not cover the actual useage by patrons 1
It would be nice when you have to renew a book you currently have at home, to be able to renew it for 3 weeks. Now it is only 2
weeks.1
It's good the way it is.1
Its great 1
It's great!1
It's great.1
It's the best it can be.1
Just keep updating people on what it has and how they can be involved in using it.1
Keep doing all of it 1
Keep doing the great job!!!1
keep it local and small 1
Later hours 1
Live in Edwards not involved as much as before 1
Lockers to pick up books on reserve after hours.1
Longer hours and quieter 1
More bilingual staff.1
More book club activities, such as virtual book clubs, especially during winter months, or times like these 1
More new materials readily available to local cardholders 1
More online resources and outreach about events and services 1
More parking 1
More social events?1
n/a 3
Na 1
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No comment 1
None needed 1
not 1
Not sure 1
Nothing at this time 1
Open hours in the morning - at 8 or 9 am.1
Parking is an issue 1
satisfied with services as they are now 1
See above 3
Should review usage at current hours and adjust accordingly 1
Stop allowing the incredibly disruptive story hour 1
The head Librian is never there -1
The librarians already do a superb job. Online resources are readily available. If you want a book they don't have they get it
from another library. The story hour is well-attended. Bravo!!1
There fine.1
They are awesome in every way.1
They can do more activities that motivated the people to read and the benefit that gives you 1
Tool rentals!1
Training in customer service.1
Unknown 1
Work with Eagle Valley library card 1
Q41: Do you have any specific comments on your ratings of information or the sources of information you find
useful?153
Invite Sample 82
A bulletin area at the transportation center. Info about current events in the bus and bus stops as information not advertising 1
A lot of Vail businesses send mailings on events and activities. Vail magazine is a good source of information about Vail
businesses.1
All has been well represented. While morbid I wish the names of those that have passed were included in the announcements. I
am always wondering if I had any interaction recently with those individuals.1
an app....1
Appreciate getting regular emails about TOV Wish one could be offered variety of topics or town issues and receive updates
from all town related boards on those relevant to choices I request to be informed about in more detail and any time issues
when votes or decisions are to be made
1
As a part time resident unless there is a news release it's difficult to stay on top of the day to day workings of the town
goverment.1
Didn't know about e-services for meetings and announcements 1
Eagle County Alerts are also very useful.1
Email is useful 1
Good job!!1
Great job communicating with the public!1
i am signed up and you guys send me emails 1
I don't use Twitter or Facebook for messaging.1
I go on line for activities and make use of the guide books when there. Also, I use the Daily.1
I have used the service once each month and am satisfied 1
I hear some news through the grapevine.1
I learn a lot from the physical mailings sent out by the town like the recent Year In Review 2019 report. I read the Vail Daily and
listen to KZYR.1
I love the newsletters and wish there was more information in them. This is the main way I stay on top of what's happening in
Vail.1
I read the Vail Daily online when I am not in Vail 1
I sometimes find out about something after it's happened.1
I think it's great to see the positive side in everything, but I feel like some of the video reporting, in particular the video at Vail
Health with Chris Lindley seemed a little laissez faire and although (thank goodness!) our hospital isn't overwhelmed, we should
still portray the seriousness of COVID-19 so that we can help stop the spread.
1
I think that The Vail Daily does a great job getting Information to the public.1
I wish council meetings were available in an easier format than twitter.1
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Information seems to controlled by Vail Resorts 1
Just habit 1
LOVE the Vail Daily and the updates!!1
mail 1
Major issues are the ones the effect the long term and should be the most transparent.1
Manor Vail sends out info periodically.1
Maybe mire if virus inDaiky 1
Maybe set up communications with e-mail services to Homeowners 1
My biggest criticism is the lack of information about I-70 road status/closures on Friday/Sunday afternoons/evenings. The TV
channels are little or no help and CDOT is more often NOT helpful than helpful (incorrect/outdated information, etc.). We are
often sitting in a condo with several children trying to decide when to return to Denver (leave quickly or stay for a while; make
dinner or do snacks, etc.) and the PAUCITY of GOOD information is atrocious... In this 'high tech' age this is a GLARING
abnormality... My 'background' concern, aside from horrible travels almost every weekend in January/February, is that as out-
of-state visitors encounter 5-7 hour drives from Denver/DIA they will NOT continue coming to spend time in Vail and our
property values will deteriorate; restaurants, etc., will disappear and the overall quality of life of 'Vail Resort' will dissolve...
1
My townhome manager gives us updates 1
nc 1
Neighborhood announcements are too complicated to figure out what the TOV wants us to know. Just tell us, don't make us
fill out anything.1
Newsletter would be great 1
No 14
No comment 1
None 3
our newspaper is the best.1
Postal mailers 1
road closures, etc could be more specific. . .often too general to enable much 'planning' to avoid choke points. . .1
Short updates from individual Council members as to what they are specifically doing so we get to know them better on an
individual level.1
So happy for EC text alerts!1
social media postings are helpful 1
Sometimes you send me emails or regular mail.1
Suzanne does a good job.1
Thank you for Council meeting summaries that are much easier to read than Twitter comments 1
The glossy paper newsletter is great. Really lets you know what is happening in the valley.1
The town seems to do a good job disseminating information.1
the Vail Daily does a great job with the daily activities 1
The Vail Daily seems to cover town information well.1
Too many executive sessions and not enough public discussion Subjects not scheduled to encourage input If we could spend all
day trying to be informed we would run for council. Most council members clearly resent public input 1
Town council twitter feed is goofy. Proper Meeting minutes should be made available on the website in a timely fashion.1
Town guest service people are a great resource. they currently meeting daily with the Vail guest services volunteers and share
information. This has been effective to get Guests the correct information.1
TV feed from town council is unreliable at times.1
use of online library resources (i.e. consumer reports) very helpful 1
Vail Daily also supplies info 1
Vail Daily does a great job of covering Council and other Boards, etc.1
vail homeowners association news letter 1
Vail Homeowners notifications are a good source of information 1
Vail Reality is a big help letting know about events.1
Very good especially at the moment 1
We love the Vail Daily, and get most of our information from it.1
When I'm in Vail, I read the local paper, and turn on Channel 8 to get local info. Otherwise, I see friends post events on
Facebook.1
Your e-mail is good.1
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Your services are well served by your Town of Vail website.1
Open Link 71
Amanda Zinn (and Suzanne Silverthorn) have done an amazing job of getting the word out as covid-19 changed the face of
services in town.1
Amanda Zinn from the welcome center is a wonderful resource for information dissemination.1
ECEmergency is helpful for road closures.1
emails from Amanda Zinn Mrk Christie 1
Get the parking spots on the vail app to show the % for in the vail village not just the outside parking. You can get it through the
website but not the app anymore.1
Good 1
Good job getting out info 1
Great information dissemination!1
Great information.1
I am accustomed to looking for information that I want. As long as it is easy to find I am happy..1
I don't 1
I enjoy the Town Council meeting updates via Twitter. It's very difficult to see council agendas and minutes via a smart phone.1
I like that emails are frequent and keep me up to date with what is happening in the town.1
I love the ecalerts for town situations... very helpful and informative I think!!1
I read the Vail Daily digital version quite frequently and get some information through that venue.1
I receive the Vail Daily on line and read the actual paper daily when in town. I also receive the Vail Home Owners letter which is
incredibly informative about several issues. Many of which take the town and the council to task!1
I receive updates from my employer on the Town of Vail as we have a company that operates in Vail 1
I see notices on NextDoor. Also get emails from the TOV. All are helpful.1
I support 99% of communications being electronic. For elections, I think mail in ballots are needed.1
I think among the variety of media sources the town uses I stay somewhat informed. If I was super interested in staying very
informed I would know all the portals to receive information.1
I think TV 8 could be improved. They repeat a lot of the same videos.1
I thought the emergency COVID cell phone messages were really effective.1
I try to validate info by cross referencing it to other sources.1
I would view my ratings as being genera in nature because I do not live in the Town anymore, however, I hope my ratings have
been useful to your survey.1
Keep up live parking counts, very helpful. Webcams are nice too.1
Love the 8150 reports that Tony Mauro does on the radio.1
make a suscription program in order to receive periodic newsletter about the issues we are interest to receive 1
More emails with the Town Council agendas 1
n/a 2
No 13
No comments.1
No overalls just keeping people updated and obviously keeping in touch with what should be changed to make it better.1
No,I believe if you want to know, the info is out there 1
None 3
not 1
Not really, I think TOV and the valley municipalities in general do a very good Job disseminating information.1
Obsessed with watching the covid numbers. Check that site daily.1
Organizations emails and publications 1
Parking open vs closed in winter is hardly accurate. Increase updates 1
Postal mail is best.1
Social media content and website UI/EX could be vastly improved. I can help: embuzi.com 1
Thanks 1
The Communication from the Town is excellent 1
The only thing... about the concerts: it would be great if there wouldn't be as many 'crazy music' types of concerts that bring just
a younger &/or undisciplined crowed, who doesn't respect our Town and Valley, leave trash behind, smoke or do pot in other
ways, and doesn't bring much economic value (leaving $ to local businesses). Why do we do those types of concerts????
1
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The town does not communicate as effectively as It should. The Vail Daily is a useless and severely edited form of anything.
Poorly written. I don't use it.1
The town is now much more transparent 1
the website can be difficult to navigate, but I always find what I'm looking for eventually.1
TOV Information Centers! Wonderful REAL people to help you with a myriad of questions!1
Unified communications across all platforms. Town of vail, Vail resorts, Vail daily all have different info. Have to check all sources
to find out what is going on.1
Vail Daily and emails are my primary methods of being aware 1
Vail does good job with the Vail app.1
VRD should be included in thhis survey 1
We frequent Vail probably 8 times a year. The first thing we do when we arrive into town is pick up a Vail Daily and turn on TV8.1
We need to make them even more accessible.1
We should have been given more information when the first case was found.1
Weekly Vail Daily ad for info on Vail and council agendas.1
Q44: For each action listed below, indicate the level of priority you believe is appropriate. Any comments on your
responses?236
Invite Sample 122
$700,000 is NOT affordable housing. We need another area like the commons. The condo buildings, that are 8 units, is a great
use of space.1
Add composting stations in West and East Vail. LOVE this program! Enforce trail closures with fines.1
Affordable rentals, not necessarily deed restrictions 1
Again, there is no way for TOV to significantly influence affordable housing in Vail itself. Stop pretending that there is or creating
new fake solutions like a $400,000 condo as part of a new construction. The only solutions are large housing projects down
valley with frequent mass transit (Avon or further away where land is more affordable).
1
Although development and affordable housing are important (especially affordable housing) this should not be at the expense of
the environment that make this valley special. Case in point, I am very much against the proposed development in East Vail that
will interfere with seasonal bighorn habitat.
1
Although I feel recycling and an economic development focus are important I truly believe that the well being of our
environment, including wildlife is absolutely paramount to the community.1
Any funding for Deed Restricted Housing should come out of the General Fund.1
Better ways for transit solutions for visitors will solve a host of challenges from environmental concerns to parking issues to even
protection of wildlife. The notion of a rail system has been bouncing around for years. The reduction of waste is my own
personal goal, but could help balance what I see Vail being as a place to celebrate nature.
1
Bring more conventions etc to Vail outside of the winter ski season 1
Carbon Negative! Become leaders.1
Civic area should only be built if the hoteliers think it is a good idea.1
clean water and nature is why Vail is so special 1
Cleaning up the creek and protecting the wildlife habitat are the same thing. Employee housing should not be at the expense of
our mountain environment or the town's aesthetic beauty. Adding solar to buildings should be Building Integrated, i.e. solar
shingles, etc and not just slapping panels on the roofs.
1
Consistent with renewable energy projects, I suggest a year-round greenhouse project, where local residents could grow and
harvest organic food based on principles of regenerative agriculture.1
Do not increase density in Civic Area. CREATE A HISTORICAL DISTRICT IN THE COMMERCIAL CORE SO THERE IS NOT AN INCREASE
IN DENSITY OR HEIGHT.1
Don't build employee housing in the bighorn sheep habitat. To do so would really show that Vail Resorts has the town wrapped
around its finger. The biologists hired to give advice said build it elsewhere. You should listen to those you hire.1
Don't kill any more wild animals to increase land for any further development including wild goats.1
Eliminate 50% of newspaper and magazine distribution around town. Maybe only at transportation, library, hospital, etc.1
Employee and additional resident housing should be central to the valley, i.e. Avon area 1
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Feel town has been overly focused on housing issues ( should explore options down valley where there are available areas and
not cram so much into and already over developed town, be realistic and realize perhaps too late and move forward in other
areas) Also wildlife has been overly ignored or made scapegoat for towns desire to allow more concentrated development over
the years for the sake of tax dollars development brings. Forgetting why many live and want to visit an area thAt should still
allow animals to exist and thrive!
1
Focus on noise reduction from East to West Vail - cars, trucks, motorcycles, buses...1
For the neighborhoods on Lionsridge Loop, we would love to either extend the Sandstone bus to do an extra loop, or have the
Lionsridge Loop bus run more frequently all year long.1
Gore Creek needs to remain a primary focus until it fully recovers 1
Hard to limit it to just 2 items.1
Housing and parking priorities are important but not at the risk of losing the natural resources that brought most people here in
the first place. Gore Creek must be protected and implementing renewable energy projects will hopefully influence private
homeowners to do the same
1
Housing in non deed restricted places.1
Housing is NOT a TOV problem. It is a Vail Resorts problem. No more deed restricted housing. Are you trying to turn Vail in to
Summit or Steamboat? Have you visited these communities recently? They are some of the ugliest communities in Colorado. I
hope you heard the residents of Vail in the last election.
1
Housing is NOT an appropriate focus for the Town and tax revenue should not be used to subsidize housing.1
Housing is the major problem facing the town for decades. Deed restricted housing allowed me to purchase a place and stay in
Vail after multiple sales of rentals I was living in. Vail Resorts needs to be a more active partner.1
I am 'technically' a senior but I think the key to Vail's future is retaining/enhancing it's appeal to younger people. One of our
favorite nights this season was during the Burton open -- the excitement and vitality in town were refreshing and contagious.1
I believe that your Civic Area Master Plan is unneeded in the idea of needing a conference area. There are many conference
areas in the hotels that are constantly vacant. Maybe use them first and then look at what additional space is needed.1
I believe we need some sort of large civic center to drive business to Vail I do hear that another sheet of ice is also needed 1
I didn't really want to pick a second choice 1
I don't feel that I know enough to say. Other people will.1
I firmly believe the viability and sustainability of VAil relies on having affordable housing for its employees including seasonal. I
am not one of these but understand the need to keep costs down so we can hire people who can live and work here.1
I love the land and how we use it ranks very highly, otherwise who is going to come?1
I think doing our part to protect the environment and mother earth is number one priority.1
I think regional transit connections should focus on areas Vail towards Gypsum. I don't think these routes should be free, but I
think an expansion of the current service both in frequency and duration of hours would be beneficial.1
i think the civic plan is the least priority as items your looking to build in that area already exist. do we really need more
pedestrian friendly walk ways. affordable housing is crucial bc without the support workers who need affordable housing Vail
cant run successfully
1
If we don't protect our natural surroundings now, we can't get them back.1
If we protect wildlife habitat, we protect everything else in the long term 1
Increase minimum wage so employees can live closer to work to improve traffic and air quality 1
Increased affordable housing does not have to come at the expense of wildlife habitat 1
Increased frequency in public transportation would encourage greater overall community fabric for dining, shopping, etc and
assist in eliminating parking for rental vehicles which are not particularly necessary but would be unnecessary with better mass
transit.
1
Increasing regional transit frequency would allow workers, who live outside of the village, easier and more reliable access to and
from job locations.1
Invest in Environment!!1
Issue update on Booth Heights, so we know that horrible and destructive project has been terminated.... not our Bighorns!!1
It is difficult to only be able to identify the top 2 as the list is robust and includes more-than-two high priorities. Thankfully TOV
is able to do several things and address multiple priorities. Prior efforts and progress in better East Vail Bus schedules and
expanded recycling and waste reduction efforts is applauded == progress in these areas allows me to reduce the going forward
priority.
1
It's the environment, baby!1
Leave our Bighorns alone 1
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Let's mandate that the empty mansions on the valley floor have natural landscaping instead of lawns. There is very little that's
good about a manicured lawn in Vail.1
More than two of these action require highest priorities, protect wildlife and waste reduction efforts are also high. I think the
mast plan for public spaces also should have high priority. Dobson, Library area is kind of dead and unattractive 1
Most hotels in town have inconveniently located recycling bins that are emptied by staff into the regular trash. These
housekeepers are not trained for this.1
nature is our greatest asset!1
need code enforcement officers out in the community meeting homeowners. like the learn at lunch seminars 1
Need employee housing!1
No 10
NO Booth Heights Development 1
No building in the wildlife corridor in East Vail!!1
No comment 1
None 2
nope 1
On deed restricted accommodations- what happens to the employed when no longer employed??? Should it be understood that
the accommodations are only for our work force?1
Only obvious way to get more deed restricted households is to allow higher density.1
Our recycling was taken away by our landlord, PBK, and we would like to see it come back. We live close to nature and we
should be promoting a good relationship with nature since that is what we all love and why the town of vail exists with skiing,
hiking, camping, biking, etc. Housing for locals and employees needs to be affordable for the town to succeed. We need the
staff to run the town and we already saw a departments suffering from lack of affordable housing this year.
1
Pedestrian/cyclist safety is more important than any of those issues. If the town doesn't focus on this issue first, I'm very
concerned about a tragic outcome.1
people come here to appreciate and immerse in the natural beauty of the area, this must be protected 1
Pitkin Creek Park and the City Market housing projects are great examples of projects that kept working families in Vail. Families
that live and WORK in Vail keep our community vital. Please no more seasonal rental, public supported housing in the Town of
Vail. The last few publicly supported projects have missed this mark.
1
Please help take care of those who have chosen Vail for their home and future. Give them a chance to have a home and future in
Vail that is not tainted with discouragement and failure.1
Please say NO to Booth Heights...thank you 1
Preserve the environment.1
Preserve the few scraps of open space in town and along the creek, around the bike path -1
Protect open space. We have realestate transfer tax for that. Protect our wildlife, they are a wonderful part of our
community. Gore Creek is a top priority.1
Protect the bighorn sheep in E Vail. What we do to help them survive defines who we are.1
Recycling. Composting 1
Regarding restoring Gore Creek, there seems to be a disconnect pertaining the amount of human activity on the lawns outside
Up The Creek and The Standard restaurants. While I see active mitigation, that patch of the Gore is an absolute playground
during the summer. Is it the opinion of the Town of Vail to defer to tourist dollars rather than full restoration along the entire
creek?
1
Restoring Gore Creek is already underway. The TOV has not done enough toward protecting wildlife and habitat although new
efforts will hopefully create a plan and create positive results.1
Save and protect the bighorn sheep habitat 1
Shelve the Master Plan for the time being 1
Since Vail is a mountain town, it should protect its nature first. In order to do so, recycling and waste reduction are important
issues as well. In the name of money, people waste so much food and stuff in town. Everybody should be more environmentally
conscious.
1
Smart employee housing — don't ruin the feel of Vail for it!1
Some free overnight parking somewhere.1
Stop taking a shotgun approach on Gore Creek and habitat, need to base these decisions on science not just a 'doing something
is better than nothing attitude'. Until wildlife fence is built, than it is hard to take seriously that wildlife protection is really a
priority. Only fund events that make a economic difference and do not degrade the experience that make Vail special. Spring
back/Powabunga etc. belong in Nederland, not Vail.
1
Take care of the people before you bring in more guests. Staffing shortages are real here and you have to have enough people to
take care of the guests.1
Tax second homes at a higher rate to provide more funds for housing and deed-restricted housing.1
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The amount of parking on the frontage roads often seems poorly organized 1
The bus only road should be moved to the north side of Dobson and Dobson should be expanded and connected to the Library 1
The environment should always be a priority as it affects everything else. The Civic Area is misrepresented, the process results
are 100% pushed. Housing solutions are down valley as our Gore Valley is out of land and enforcement is terrible. Some events
are for locals but our events promoted for tourists have to have a valid financial impact (positive and negatives) report. Most
reports are not accurate. Too much money is handed out to events that could be self supporting because it is Vail.
1
The sheep in East Vail are declining for a reason. People over sheep! Ban ALL plastic bags. Some plastics bags are no better
than the rest, regardless where they come from. Both of these topics paint us as idiots.1
The town needs to focus on specific issues. We spend to much time trying to solve everything, and therefore solve nothing. IIf
we actually limited events and economic development a bit, the need for more employee housing would decrease.1
The town needs to have a clearer message about housing for residents versus subsidizing Vail Resort's employees.1
The town that a recession is possible and should wait and see how the economy is next fall before funding 1
The Vail Vally is such a beautiful area. Please don't desecrate this place by overbuilding.1
These are all very important topics to our community!1
They are all very important. It is hard to prioritize.1
Too much foot traffic with low end events cheapens the TOV quality and specialness.1
Town of Vail should oppose Berlaimont development even if not in town. The elk share the valley.1
trash recycling and compost should be options at every waste center through town. restaurants and hotels should be forced to
recycle and compost and it should be enforced by the Environmental Health Dept in the annual health inspection.1
Vail is special because of the Creek. Without it, not much else matters. I do wish Vail would more aggressively regulate
landowners adjacent to the creek to protect it.1
Vail will run out of employees if housing is not provided. The library & ice rink are crucial.1
we need more affordable housing! can't say it enough 1
We need to be a leader in protecting Colorado's environment. Don't be a follower....walk the talk, don't sell out for the
immediate return...think about 20 years out. Do you think where we are today is what the pioneers envisioned? If we are
cookie cutter like other towns...where is the appeal for anyone to stay or return?
1
We need to care for all residents, including low income families.1
We need to encourage Eco Transit to increase their services.1
We recently lost the ability to recycle at my intermountain home. We only have trash cans and the landlord (Vail Pbk) has no
intention of bringing recycling back to the neighborhood, we would love to support and lessen our carbon foot print if given the
option.
1
We should have nothing to do with deed restrictions on housing.1
We should NOT be using Vail resident taxpayer dollars to subsidize housing. This is a county and private employer issue. We pay
enough to live in Vail and our taxpayer dollars should be used for Vail projects. Enough of the sheep stuff already.1
wildlife habitat is that distinguishes vail from other tourist destinations 1
Wildlife should be our top priority. We choose to live in the mountains. They die if they are pushed out. We need to be stewards
of the land and protect and promote wildlife.1
With the highway plowing right through the town, the environment and animals are already deeply impacted. If we ignore them
we will not sustain this town.1
Without protection for our wildlife and environment we become so much less of what we are. People come here to enjoy our
natural wonders. If we don't protect them, we won't continue to thrive as a vibrant mountain community. Our reputation is at
stake when we start looking like a suburb of Denver.
1
without resident housing we have no community 1
Open Link 114
80+ % of trash at my condo qualifies as recyclable it isn't correctly distributed in bins. Individual units should be required to have
3 bins to properly sort waste. Typical condo has one bin therefore no sorting 1
Actions to protect and enhance Gore Creek: Stop the lawn watering!1
Affordable housing in this valley is an absolute joke & there is not enough being done to help the workers that make the valley
run. If staff cannot afford to live out here, how is the valley supposed to operate?1
affordable housing in town seems to be imsufficient .1
all the above are important 1
And making Vail more affordable. You're pricing yourself out of the market and getting a poor PR image as well. Lift tickets
should not cost $209 per day.1
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animal habitat protection is my #3 1
as a seasonal person i would not put workforce housing as high. but that is critical for year round employed persons 1
At this time, Vail needs events to help drive the recovery of the economy. The Civic Areas are part of the 'magic' of Vail and now
they seem like afterthoughts. They need to be part of vision to bring back guests and to delight them while they are here.1
Before implementation of Civic Area - focus on quality of life and housing for staff. The whole valley is under staffed. Why
increase the Civic Area if we won't be able to staff it? The quality of experiences in this valley is so low now due to the stress of
the staff. They are crabby and mean because they have to work 3 jobs and can't enjoy the quality of life up here (which is why
we all moved here.)
1
Before structures are taken down to accommodate employee housing, Town Council should take into consideration of current
residents who have children and the impact it has on the community before accommodations are prioritized for people who
don't live here.
1
Christmas ended months ago. Time to turn off the holiday lights.1
Climate action would be my #1, but not listed.1
Composting is another important thing!1
Continue efforts to develo a dedicated funding source for the Vail InDeed program. Encourage (demand) more reliance by the
PEC & Council members who have limited if no professional experience in planning and housing matters to staff and professional
consultants. Biggest complaint is with elected officials bending to the emotional and misplaced minority NIMBY voiced pounding
the podium at these forums.
1
Do not let the NIMBY-minority steer decisions that benefit the community at large. Please focus on addressing the housing
needs of the workforce that is the life-blood of Vail.1
Do not put temporary employee housing on display. For example, keep it off the north frontage road near exit 182 1
Don't mess with the library. Winter parking is too expensive for locals. Summer parking should be free for Eagle County
residents, at least.1
Down valley but tov-owned hpusing including transportation is a MUST. Anyone payin 500++ per nite shouldn't have to make
their own bed 1
Environmental and wildlife focus needs to be fact based and not about allowing wealthy residents to use it as an excuse to not
allow other legitimate growth. Shame on Town Council for allowing squeaky wheels to persuade them without facts or
legitimate review of Town laws.
1
For me, protecting and enhancing the gore creek is also tied for #2 Highest Priority.1
Given our current health situation with Covid 19 it is hard for me to pick priorities that do not include health and well-being of
our people.1
Highest priorities would be implementing renewable energy projects and expanding recycling and waste reduction 1
hope I filled that out right 1
Housing AND protecting the wildlife, and why we live here in the first place,, are the highest priorities. Compromising wildlife
habitat for housing is unacceptable, especially when huge multi million dollar single family houses are still popping up around us.1
Housing for employees is important, however I am really not pleased with using the ultra valuable space within the Village(s) to
construct. The public transportation is excellent and the employee housing should be in outlying areas. I have an employee
housing building next door to our residence and am frequently unhappy with the noise level from the parties. I was young once
too, however I did not live/party next door to million dollar residences.
1
Housing in town of vail should focus on front line employees so businesses can operate in the event of road closures. The center
of the community has moved west and vail needs to be more part of the larger valley community from a housing action
perspective. It is no longer a stand alone community.
1
Housing is costing the town millions each year...limited ROI. Stop giving away money to people that can afford to own a home
and start building if it's that important to the Town.1
Housing is very limited to residents in the county and I believe it would be valuable to require more leasing companiee to
institute that there should be at least one full-time resident living in a particular unit. (Similarly to Lions Ridge in Vail)1
How could Avon, vail and Minturn get connected with cable supported mass transportation like they do in Europe?
Development of community at dowd.1
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I believe if Vail does not begin to seriously care for the wildlife and surrounding habitat we will drive the wildlife that makes this
place so special away. Next, we NEED to fix transportation in this valley. Vail provides excellent in town service, but regional
services make it hard for people who live here in the various distributed neighborhoods to use the bus. The folks who work in
vail and don't live here because there are only a few business centers they need to be transported to, where residents who are
commuting down-valley don't have any good option since most of us don't live in Vail Village or Lionshead.
1
I dont believe the government should be subsidizing Vail Resorts, the hospital, and hotels for housing of their employees. Vail
Resorts could ease the housing problem by building employee housing at the EverVail site.1
I live on the Gore Creek and am a fly fisherman. I have seen the quality of the fishing go down over the years. I know
improvements have been made; but, we are only part of the way there. I would love to get back to the Gold Medal designation.
Economic development is my No. 2 pick, because without that engine, none of us can survive here. As soon as practical, I would
love to see big quality events and lots of people fill our wonderful town.
1
I think everyone in Vail is in the same boat as me. This is a hard line to balance on.1
I think they should make housing for employees a top priority. I know we have employee housing but they should really think
about the rent rate. please give employees enough money to live not just pay rent with their checks.1
I think while deed-restricted is great, it should also be focused on affordable housing. Also composting should be part of a waste
diversion strategy. I applied for composting through Vail Honeywagon and I never heard back from them.1
I would have also included Gore Creek, but the current program is excellent and I'd like to see that continue. I think more focus
can go to waste reduction efforts due to events, tourists, and seasonality that produce a large volume of waste. Protecting
wildlife habitat is #1 as we see more visitors enter the area and more development take place. These species (bighorn sheep and
others) are critical to protect. If we do not have strict regulations and protections we will lose the very thing people come to Vail
for - the beautiful scenery and nature.
1
I would like to be able to commute to work in the winter by bus but unfortunately the timetable of the twice an hour buses
either gets me there 25 mins early or 5 mins late. Would like to see 3 buses per hour.1
I would take the bus more and drive less in the summer and off season if the buses ran more frequently.1
I'd like to one day live in Vail.1
If there was expansion to Dobson Arena seating and an added practice facility, the youth programs could grow incredibly as well
as a better venue for entertainment. There's no reason that Vail couldn't be one of the leading programs in Figure Skating and
hockey with a better venue and program.
1
If you want to build more employee housing do not build it in the high traffic volume of the town. It is not the highest and best
use of this type of property. Do not build employee housing next to high visitor rental condos as it reduces the owners value.
Build these types of properties along the regional transit lines and increase bus frequency. Less impact on property values and
helps reduce pedestrian and bike traffic in Lionshead and the Village.
1
I'm a teacher in Eagle County and have been for 13 years. Now married with 2 children, renting an 800 square foot apartment.
We want to stay and quit throwing our money away on rent.1
I'm tired repeating of the planing for Dobson and event center 1
Implementing renewable energy plans will help protect Gore Creek, wildlife habitat and recycling and waste reduction.1
Is composting an impossibility in vail?1
It's a mountain town and needs to be preserved as such.1
Keep up the great work. I have lived from East Vail to Gypsum in 38 years. Grateful to have so much work in Vail.1
Lack of employee housing has been a never ending problem and hopefully a solution can be found with the government and
private businesses working together.1
let's get back to what made Vail so great 1
Let's keep Vail as close as we can to the feel that has been here for 40 years. We can't stop growth but we can manage it the
best we can to maintain the greatest parts of Vail.1
Lets see what you can do to open up the road to the Davos radio towers and the road up to Benchmark and the road past the
Vail Stables 1
Limit development so that Vail area does not become more congested. That's key to its attractiveness.1
Local rivers drive so much of our summer tourism. We need to keep them - and the fish in them - healthy.1
More free parking for employees. Current system with a tiny lot and no real discount in the garage is a joke.1
more public access to composting 1
more regional transportation will cause more congestion 1
No 5
NO MORE DEED RESTRICTED HOUSEHOLDS 1
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NO PARKING ON THE SOUTH FRONTAGE ROAD, EVER!!!!!!!!!!!1
None 4
Our environment is the driving force behind everything that makes Vail a leading destination.1
Parking and regional transit are my top priorities.1
Parking is such a wasteful option when we should be investing in transit to reduce carbon footprint and get those local cars off
the road so that we have parking for people not from the area. Transit should be the number one option for all locals and
tourists and should be promoted to this level.
1
Parking, parking, and more parking !1
Please bring back the direct Vail to Beaver Creek and a direct to Arrowhead and a direct to the Eagle Airport 1
please keep open space open whenever possible and create more whenever the opportunity arises. guests come here to see
our beautiful land, not employee housing units and development 1
Protect our wildlife!1
Protect the natural beauty of Vail, Protect the Gore Creek, More free buses to completely rid of Frontage road parking!!!!!1
Provide recommended model amendments and a cost subsidy for condo associations to amend Declarations to permit deed
restricted ownership 1
recycling and waste management is the place to start and will enhance wildlife habitat and protect the Gore by taking care of
our enviroment 1
Regarding TOV bus service - there was no earlier spot for comments in this survey. On the West Vail routes this winter some
buses had no seating on one side of the bus (front section). This is bad news for older/disabled people as with full seating it can
be difficult to get a place to sit and these routes are 15-20 minutes long. Please do not send buses with Intown bus seating
arrangements to West Vail.
1
Renewable energy is not cost effective. Payback is too long. Not a good use of public money.1
Right now our focus is going to need to be on bringing guests back to town and the employees to service those guests. We can't
build infrastructure for people we don't have.1
Stop focusing on deed restricted housing and start concentrating on actual employee housing for low income residents who
make up the bulk of our work force! Why isn't that even a question on this survey?!?!?!1
summer bus service would be nice too 1
The Dobson Ice Arena should be torn down and rebuilt to meet the community needs for the next 50 years. It should remain an
ice arena that can host events and not a conference center that has a sheet of ice 1
The more year round residents, and especially families, we can get to live in the town of vail the better. Makes for a stronger,
more vibrant and more committed community. I love the projects you have built in west vail for families to live in 1
The natural environment and nature is what brings our guests and residents to this area. We must protect it as much as possible.1
The obstacle most frequently mentioned to me by my friends who would like to visit Vail is the lack of affordable parking.1
The Town does not feel like a town at all - it feels like a resort only. The recreation opportunities are minimal (no rec center) and
getting the Civic Area plan done will go a long way in giving Vail a more 'community' feel.1
the wildlife were here first, so they should be first priority. Additional (and truly affordable) housing in the region is necessary,
but maybe there is more space for it in adjoining towns if there really is no available building space in Vail. Higher density/ more
stories in new buildings might help - expensive buildings go above 3 floors, why does worker-housing seem to stop at 3?
1
There are a lot of issues that need attention, but protecting the Gore and protecting wildlife are problems that money can't fix
quickly. As a community we need to protect those natural gems. The others are a matter of investment, when the dollars are
there, those issues can be addressed.
1
There is SO much money in this town. We MUST be leaders in environmentally & socially sustainable aspects. We need curbside
composting. How can we get creative? How can we be better leaders? Can we work with the landfill on R&D for small scale on
site recycling processing? ie- turn recycled bottles into 3D printer feedstock to 'print' new trash cans. So much of the waste
diverted by residents and businesses is shipped to Denver, and still ends up in the trash. Let's be world leaders in innovative
waste solutions. Lumber from Vail needs to be feeding the Gypsum biomass plant. Without affordable housing for locals, we
have no community. Without a strong community, our resort is less desirable. Vail Mountain was unable to run many lifts this
year due to a lack of lift operators. This is the result of the housing crisis. We need to diversify our employment options (full
reliance on tourism leaves us vulnerable- like now!), but we cannot attract workers without affordable housing.
1
These don't have to be mutually exclusive efforts if we plan properly. Some housing on Vail Resorts property in east vail makes
sense (don't take away other open areas, preschools etc.); there are new single family houses all around the east vail location.
Keep investing in indeed program - seems to be working. Control VRBO - no more year-round renters in our communities. Always
work on restoring the Gore.
1
Things are pretty good here 1
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This is barely a community no one lives here. I work for a utility and have to commute some god awful long ways to get here. I
won't stay here if things don't change. The whole Vail going green thing is real cute. Especially when there are people using
helicopters to build mansions they don't live in. Meanwhile the locals who are packed in like rats are supposed to be more eco-
friendly. the Hypocrisy is rampant. Being here has straight up made me militant...I can't wait for things to go to shit so I can
start hunting all the stranded Texans.
1
This is very hard as I think all are priorities .the reason I chose the implementation of the civic areas is because I'm assuming the
plan addresses transportation, environment and municipal owned space.1
This page has a glitch and would not let me select a response. My choices would have been 1. To protect wildlife habitat. 2.
Expand recycling and waste reduction efforts.1
TOV does not need any more employee housing!! Plus should work county wide for this not just TOV. Create a egress on Alpine
Dr. so the people who live in Highlands have a exit not thru TOV since they do not pay taxes for TOV!!1
Town lags behind in many areas and does not have economic powerhouse besides VR, town economy is at the whim of VR.1
Vail just needs to slow down, were ruining the integrity of what was. It's becoming to many condos and families. The nightlife
use to be fun and believe it or not the Tourist would spend more $ on the Town. Families stay in after a day of skiing 1
Vail needs to prioritize public private partnerships for workforce housing 1
Vail needs to protect the environment that made it a special place to live 1
We have too much housing being built to the West.. and w/Corona going on... I think we will feel the glut next season. Hopefully
those projects can finish and not become eye sores for years? We need clean water and we all moved here to be AWAY from city
life... which means animals are a priority for me and to preserve them amongst us and to live with them in our neighborhoods
and not drive them away.
1
We need more affordable housing and employees parking 1
We need more affordable housing for local employees and frequent free transport for employees. Every business in town has
employee shortage and inability to retain employees due to these factors.1
We need more affordable housing! Preferably like miller ranch. Needs to be more 1 bedrooms available for people who'd like to
live without roommates. Also, need more housing to purchase, not just rent, again Miller ranch neighborhoods.1
we need more housing. The NIMBY's that protested the East Vail housing only seem to protest against worker housing. If you
want to build another mansion, go right ahead. They will destroy this community if they are allowed to run this town.1
We need to develop events that are focused on the high-end clients that come to Vail and support local businesses.1
We need to prioritize the nature around us first as that is why tourism comes; summer is an escape, winter is a wonderland, fall
is for season changing magic and spring is for locals to enjoy where we are! To follow is housing crisis we have here and how it
impacts our employees and their long term lodging. Guests appreciate consistency and housing shouldn't be a reason that's not
achievable.
1
We should be focusing on sustainable growth for housing so we do not have to compromise wildlife and environmental factors.1
While housing is an issue I feel we are trying to push a rope uphill. While we want young families/seasonal workers to live in Vail,
can they really afford to live here? Where do they eat/socialize at a price they can afford. Better to look down Valley, where
resources and supports are reasonable. Our transit system is great, which can support living in those areas. We are here for our
environment and the beauty of our local companions/wildlife. If we kill them off, what will be have but fancy building?
1
While I realize there is a great need for deed restricted housing, and housing for workers, it is beyond me why people who have
been able to purchase deed restricted housing are allowed to rent their units when they no longer live or work in Vail. And, why
isn't more pressure put on Vail Resorts to provide housing for their workers?
1
Wildlife is a high priority and is really tied with the other two I picked as top 1
Wildlife is basically on a par with Gore Creek is fish habitat.1
Without protecting our environment we have nothing to offer for tourism.1
Q47: Do you have any specific comments on your responses concerning tax increases to support local housing
funding needs?386
Invite Sample 216
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1. I do not know if my assumption is true. If you have a LARGE NUMBER of people in favor of resident-occupied deed-restricted
housing, yet they are the ones who pay the SMALLEST AMOUNT of taxes, should you listen to the voices of those many people or
to the voices of those who pay more taxes. Is this a matter of voting for whatever give-away helps them? 2. If it is decided that
it is appropriate to assist residents who work in Vail with housing, I disagree STRONGLY with the methodology of resident-
occupied, deed-restricted housing. Just GIVE VOUCHERS FOR THE TOWN TO PAY PORTION (AMOUNT) OF RENT OR MORTGAGE
PAYMENT on a 1 or 2 year basis to those who qualify according to your specifications: (I assume it is resident, working in Vail, low
income) It requires MINIMUM oversight, does not get into problems of a) giving the deed-restricted housing to someone who
qualifies initially but does not continue their status, b) monitoring the sale of the housing, c) future housing markets are messed
up when comparable properties include some which are deed-restricted and some which are not, d) the deed-restriction
properties pay lower taxes through the years thus shifting the burden to non-deed restricted properties, e) it can create a caste
of town citizens who eventually feel entitled, and f) increased density in town can put a strain on parking and other logistical
systems. Again, if the goal is to help those who need it, just give vouchers and be done with it, with re-application required
annually or within whatever time-frame is decided. The voucher system could be responsive to a) the amount of money you
have available, and b) the neediest and most essential of the workers who apply. Just give the money away and it will be more
equitable.
1
8.4% sales tax is very low - it should be increased to fund events and housing.1
A comprehensive analysis needs to be presented to answer the tax question: what is proposed, benefit to town, tax increase
required. Best to have 2-3 options corresponding to various levels of tax revenue increase 1
A tax on full-time residents should NOT be an option. Over the past few years there have been various mill increases (VRD, Eagle
County emergency services, etc.). Why not increase the hotel tax or start a restaurant tax for this? That way those who are using
the services pay for it.
1
ABSOLUTELY NO NO NO This needs to be a county and private employer issue.1
Again - I believe a greater effort should be placed on finding housing further west 1
Again, it is just unrealistic to think the TOV can make any significant dent in this problem. Rent control plans just make things
worse.1
All pay enough taxes for Vail. No tax increase supporting any needs.1
Am a strong believer that lower taxes is a solid long term appeal for productive and positive residence wanting to live here. They
can be more productive and afford to support the towns positive aspects. Retail, restaurants, etc.1
Any sales tax should be collected from many different sectors - retail, restaurant, lodging, etc. If Vail Resorts really wants to
participate in a solution to this problem, they should also agree to a significant increase in the Lift Tax.1
Any tax increase should be borne by the businesses who benefit from more affordable housing.1
As I am not a full time resident I do not have the right to vote even those who are neither legal Citizens of Colorado nor of the US
legally or illegal can vote, while I pay taxes in Colorado but can't vote because while a U.S. Citizen, I am resident in another state.1
As someone that currently lives in a deed restricted condo I am a proponent of this program. As someone who lives in deed
restricted housing I am also leery of actions that further increase the cost of living in the valley.1
Ask Vail Resorts todo their part!!!!1
Been very disappointed and disallusioned by past actions of the town and in particular how it allows Vail Resorts so much
influence regarding development. So I am just tired of the emotional drain of not being listened to. I am hoping the council
takes a more critical look into what residents and guests want.
1
Both property tax and sales tax increases are appropriate.1
Businesses who need those employees must pay. I would consider a tax only for some public employee that can't live down
valley.1
Buying deed restricted housing to help the employee housing shortage in town is justifiable. Also, taxing sales so visitors share in
supporting the employees who serve them in stores, restaurants, and on the mountain is a good idea.1
Can we tax second home owners? I suppose a property tax would work, but it would be nice if it didn't affect people who
actually live here.1
Charge the tourists, NOT the workers.1
Consider a progressive property tax 1
Current price for deed-restricted are extremely high!1
Deed restrictions artificially depress housing costs for those units which artificially increases the cost of other units. The Town of
Vail would be better off relaxing zoning and allowing more construction. If housing costs are a concern private businesses
should be paying their employees more and sharing that cost with their customers rather than forcing tax payers to foot the bill.
These actions will enable the Free Market to work more efficiently.
1
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Difficult to answer this question without knowing magnitude of tax increase and oversight of revenues raised 1
Difficult to say given I'm completing this during the Covid-19 lockdown. (Priorities and views change in such a time of crisis).1
DO NOT INCREASE TAXES 1
Don't do it. You know, when I moved to the mountains-I didn't have this sense of entitlement 'because I work in the hospital in
Vail, I deserve to live in Vail.' No, I worked my ass off and had roommates in Eagle Vail and Edwards.1
dont need to pay anymore fkn taxes, seek endowments from the ridiculously wealthy, they're everywhere here 1
Don't punish the people that currently are paying taxes. While Vail is awesome, not the only game in the state, and more and
more you are making people that have their 2nd homes up there feel like they are the enemy 1
Don't raise taxes 1
'Don't tax me, don't tax thee; tax that guy behind the tree...!' 'There are NO free lunches...!' Love taxing 'outsiders' to pay for
bus service, snow clearing of roads, etc. Not sure at what point we 'Denver commuters' who are up frequently and year-round
would be considered 'non-residents' when push comes to shove...
1
Employee housing needs to be done down valley with good bus service to the Villages, not in high value property which is the
tax base of the county.1
Employers should be financially responsible for their employees' housing.1
employers should pay more so people can afford to live here 1
Everyone should pay a little, not just property owners.1
Expand scope of metric to beyond Town of Vail!1
focus the taxes on the tourists and non-full time residents 1
general interests should always prioritize special interests 1
Has to be a balance. Property taxes already increased significantly in 2020 so additional tax increases should come from sales tax
and other use taxes from visitors. Given this we must recognize that we are dependent on people working in Vail that can not
otherwise afford to live here.
1
Have developers provide it and not get any work arounds.1
Have to look at the $ and benefit 1
Hoping the Vaildaily publishes the names of the board members that support this, so I know who to vote against 1
Housing values have increased significantly the last few years along with property taxes which has provided increase revenue.1
How much of an increase 1
I am happy to pay more in sales tax. Let tourists help pay for it too. :)1
I am not sure what this is 1
I am wondering why the tax would fall upon individuals versus businesses who benefit most from lower wage employees.1
I believe taxing the source of strain- second home owners and short term rental units is a better solution.1
I believe that Vail should implement a tax on unoccupied housing as well as increase the occupancy tax for these items.1
I believe we must do it.1
I do not like the way that affordable housing is wiping out open spaces or protected wildlife areas. I think we can do netter.1
I do not support locals paying for this. It should be a visitors tax or new purchasing real estate tax if any! Please tell me why the
same locals you are trying to protect that have lived here since 1993 should be paying for buying new deed restricted units?1
I don't know 1
I don't know how much is currently allocated to support local housing needs.1
I don't like deed restrictions.1
I DON'T WANT TO PAY FOR SOMEONE ESLE'S HOME! ABSOLUTELY NOOOOOOOOOOOOOOOOOOO on taxes for that! NO NO NO 1
I find it incredibly important to deed restrict housing so that people who work here have just as much of an opportunity to buy a
house as a millionaire. BUT you don't need to raise taxes to accomplish this, the town already brings in so much money from
tourism, use that money! Stop taxing low income individuals and paying your billionaires. THAT is the biggest problem with this
town.
1
I have limited income and can't afford to buy property right now. I am willing to support this effort but that support will be
contingent upon specifics of plans presented.1
I have no information at all on this topic. I'd have to understand the impact before supporting.1
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I live in Fort Worth when not in Vail. There is an area of Ft Worth that is very expensive to live in. The workers, like gardeners,
cooks, housekeepers, cannot afford to live there and have to live 15 to 20 miles away. Same in Houston. Same in Dallas. Traffic
in those cities is much worse than in the Vail Valley. I do not see why we have to provide housing for workers when they can
easily live 20 miles away.
1
I need to hear more about the options, but realize that everyone will have to pay some to come up with a good solution.1
I support a second home owner/vacancy tax.1
I support controlling the cost of housing to make it attractive for people to want to live and contribute here. It's got to make
sense and be viable. Not just live pay check to pay check 1
I think at this point between federal, state, sales, property tax, payroll tax, we are taxed to death. Let's find another way.1
I think it is a good way to raise money but there are smarter ways then others to do it. Can you add a tax to majiuana purchases?1
I think that the local residents who benefit from this program are the same ones who don't have enough money to pay more in
taxes. I also think it would be slightly unfair to tax residents who don't benefit from this program. Since this program is so new, I
think it should be implemented for a few years to determine what's needed down the road.
1
I think the biggest risk of Vails long term success is improving the housing situation for lower/middle income people who protect
us (fire, police, nurses, etc.) and provide the services we enjoy.1
I think the employers (Vail Resorts, etc) should provide more housing and pay the costs,1
I think the town has contributed sufficiently to local housing funding.1
I think VAIL makes enough money to assist with providing some level of housing for workers 1
I think VRBO, Airbnb, and the others should be heavily taxed and regulated as other cities do. Or offer tax incentives to those
who rent to seasonal/temp employees. Help resolve housing crisis.1
I think we need to put pressure on employers (vail resorts being the prime offender) to pay their employees a living wage. I'm
sick of putting my tax dollars towards financing housing for employees that get paid poorly by a publicly traded company. And
make them finish current projects (expansion of the lionsridge apartment homes) before starting new ones.
1
I think we should restrict short term rentals. It detracts from the community feel of our neighborhoods. The town is becoming
one giant hotel. The short term renters are not invested in our neighborhoods, community, or town.1
I think you should aggressively tax short term rentals to fund local housing initiatives. Institute a system of fines to levy against
short term renters & use those fines for funding as well 1
I was interested in turning my condo into deed restricted but the offering was not worth it. TOV needs to make the offers more
enticing.1
I will need to learn more about this before voting.1
I would like not see us in a situation where we do not have enough employees like aspen. Also I'm tired if all the houses being
dark...all second homeowners. Let's get more locals living in vail 1
I would need details, but it is certainly an issue to discuss and we need a solution.1
I would prefer TOV use existing funds. Eliminate wasteful spending, like the bus stop built at lionshead parking structure. All the
money wasted on building $700,000 condo's in West Vail. If someone can afford a $700,000 mortgage they do not need a
subsidy from me.
1
I would support a REASONABLE increase!1
I would support a tax that went to local housing needs. Perhaps if the tax rate was lower for people who lived here year round
and higher for homeowners and residents who do not live here full-time.1
If the Town wants higher taxes for this it should look into higher fees and taxing short term rentals with a Lodging Tax. Too many
people do short term rentals without paying appropriate fees. Vail Resorts and Vail Health have created the greatest number of
jobs but have done little to date with regard to housing. The Town should not be asked to bail them out. The Town, however,
should work with them to try to find suitable locations for housing.
1
If we build housing for town employees that's OK. Building for profitable private business NO!1
If you add an excise tax to STRs, it should be added to hotels/lodges too. Don't single out the little guy just because you have
had a bad personal experience. Too many guests have had great experiences to out weight selfish personal issues.1
If you want to start a business, expand a business, add a chair lift or an on mountain restaurant / lodge, build or sell an EverVail,
build a hospital etc., then you need to step up and provide housing and associated impact fees. Don't tax local homeowners.1
I'm concerned about housing availability for the people who work in Vail, but would observe that taxes are quite heavy already.1
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I'm getting taxed enough by the town, state and feds. Now that I may be out of a job for awhile, I don't need to lose anymore $.1
I'm not willing to pay much additional tax to support it, but Vail Resorts should.1
Important objective! The devil is in the details.1
Improve allocation of tax dollars that are already taken in.1
Improvements should be self supported such as driving more business to Vail and paying for the improvements thru greater tax
revenue 1
In addition to normal taxes, add more taxes for luxury housing and hotels.1
In usual times I would be supportive of a tax increase to support local housing funding needs. However, given all of the
uncertainty surrounding the fallout from the COVID-19 outbreak I think it would be prudent to wait until we know the final
impacts of this event before moving forward with a tax increase.
1
Increase property tax on second homes and short term rentals.1
Increase sales tax as we are a resort destination 1
Increased taxes would be a burden on retired people, such as ourselves, living on fixed incomes.1
Increasing taxes makes the valley even more unaffordable 1
it is not a public matter to subsidize housing for private businesses. Take for example VR; they employ far more people than
necessary. Go to Europe and you see no one standing around the lifts, just one operator at bottom and another at the top. And
their lifts rarely stop. Here, with so many employees the lifts stop almost every ride.
1
it seems only right that those of us who have the financial wherewithal to afford to live in Vail should bear some of the burden
for those who have been priced out of the market. The appreciation on our homes is what has forced so many people out.
Property tax seems a fair way to fund housing that's affordable.
1
It won't work long term. Entitlement is not a good trait. The town encourages redevelopment which is a negative impact on
affordable housing yet increases the employee need. No one is looking at all the pieces of the puzzle and how they fit together.1
It would depend on the amount of a tax increase. Real Estate is very expensive in Vail. I would favor development outside of Vail
with increased municipal transportation.1
It would depend on the type of tax 1
It's not fair to put this burden on the current residents through a property tax. More contribution needs to come from VR.1
It's out second home and the taxes have gone up quite a bit in the 12 years we've owned it already.1
It's the mountain responsibility not the town's. They just tear up the property anyway.1
Just because people work in Vail does not mean they MUST live in Vail. Most people around the globe commute to work...Vail
does not have to try and be the exception to this.1
Keep your hands off my money. TOV should not be in the business of finding housing for slaves who collect substandard wages
from Vile Resorts or Romer's merchants.1
Leave housing to the private sector 1
Local housing funds are NOT a town of Vail problem. Government must stay out of the housing market. Housing is an individual
and business problem. Look at Summit county and how public housing has destroyed the quality of life of residents. There are
now too many people and the housing has destroyed the environment and removed areas of recreation.
1
Local housing should be the responsibility of the private sector. Subsidizing housing for private employees is a tax on the general
public and not warranted. The town should, if at all, restrict itself to town employees.1
Lodgers tax 1
Make the rich pay. Sales taxes are weighted to hurt the poor 1
Many of the workers serving visitors need affordable housing. The people who visit should help pay for this via a sales tax.1
my guess is business should pay for it and real estate sales as they have driven the shortage 1
My property taxes just increased and I expect more increases in the future. Would like to see the tax burden shared across a
wider base. Village guests enjoy the benefits of a well-run and maintained community and should share some of the tax burden
as well.
1
n/a 1
nc 1
need more of a fine line between great services and the amazing pay, benefits and retirement employees receive. Increasing
taxes on people like me who already rent out rooms to the local workforce is not something I look to do. Get more out of all the
Airbnb type places who have destroyed our local rental market.
1
Need to know more.1
New businesses should have increased taxes to pay for more housing for their workers.1
No 7
No comment 1
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June 16, 2020 - Page 218 of 393
No comment.1
no more taxes 1
NO MORE TAXES! !! ENOUGH WITH FLEECING US OUT OF MORE DOLLARS VIA TAXATION!!! STOP IT!!!1
No one helped us. Theres tons of job and my husband and I have both worked 2 and 3 jobs at the same time many times.1
None 1
Not every issue can be solved by a tax increase, nor are tax increases always appropriate.1
Not if it's 'business as usual' where employee housing comes at the cost of wildlife habitat or more luxury condos so the
developers can make more money.1
Not interested in increased taxes. Housing is available down valley. If businesses need employees, they can pay more. If
employees want to live in Vail, they will make that choice. If they want to make more money and live down valley, they should
be free to do so.
1
Not my responsibility to pay for housing for others. No one pays for my housing. We will always have a housing issue. TOV
has not done a good job of producing housing on redevelopment or new large commercial projects providing enough housing.
Solarce is the best example. A total failure by the town.
1
Only if these residences have full time work in the area.1
Our largest employers should be responsible for housing their own employees. It should not be the responsibilty of the citizens
to take on that burden nor to sacrifice open spaces or wildlife.1
Our taxes are plenty high already.1
pay enough as it is 1
perhaps an increased property tax for properties unoccupied for more than 6 months/yr.1
Perhaps this tax would be better collected from property taxes of the second home owners and/or the short term rentals tax.1
press vail resorts for substantial property/financial contribution before taxes 1
Probably a combination of several sources including construction use tax, possibly reallocation all or a portion of RETT funds,
sales, lodging and property taxes should all be considered. Make sure it is a large enough total to make a significant impact over
the long term.
1
Property taxes are artificially low because of the power of second home owners with high assessment properties. This means the
Town relies too heavily on sales tax revenue which is too variable.1
Property taxes should not be used for local housing projects.1
Property taxes would be disproportionally paid by owners of expensive Vail real estate. This is a good thing; it would redistribute
wealth while shoring up investments made in these properties. After all, multi million homes hold such incredible values in large
part due to the workers who keep the lifts running, the parks maintained, the restaurants staffed, etc.
1
Public funds should not be used for housing- pay people a reasonable wage!1
QUIT BEING MYOPIC ABOUT THE BORDERS OF THE TOWN OF VAIL. VAIL GOES FROM EAST VAIL TO EDWARDS 1
Sales and lodging tax seem like the most direct form of taxation as these business generate the most employees.1
Sales tax allows visitors to pay their share of these costs. They shouldn't be solely the responsibility of existing property owners.1
Sales tax increase would gain funds from out of towners, and not put all the burden on current homeowners 1
Sales tax is high enough. Let the trophy home owners pay a little more.1
sales tax.1
Scale this tax on value of property ie much higher taxes for higher prices properties/second homes that sit empty most of the
year.1
shouldn't require tax increase 1
Smart housing on existing high density zoned lands 1
Stay out of the housing market. You already control it through zoning. When ever tax payer dollars are spent on housing, it is in
effect a subsidy to large corporations like VRI, Hyatt, Etc. We've been spending money on this for the 30 years I've lived here
and still the problem exists. That's insanity. Let the private sector solve their problem with their money.
1
Stop talking about housing needs and start building. The town should pay additional costs to bring the units down in price to the
$300-$400,000 range if you want to have a work force here in the next 10 years and beyond. $1100 rent per room is not
sustainable with wages in our town.
1
Support none with increased taxes/fees. Vail Resorts and big hotels should pay to fix the problems that they have created.1
Tax revenue should not be used for public housing options of any kind. Housing is a county issue NOT a town matter. Employers
need to be involved and take more responsibility for employee housing matters.1
Tax the mansions.1
Tax the tourist not the workers.1
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Taxation is theft, keep it to a minimum 1
Taxes are already very high in Vail. I do not support increases.1
taxes are high, prioritize better where the money is going.1
Taxes are high, time are hard,1
The biggest beneficiary of improved housing for local workers is the Vail resort, and they absolutely have to step up their support
for such effort. The town has to work to make them come to accept it.1
The housing crisis in Vail is driven by 1. Vail Resorts and the visitation to the ski area 2. absentee second, third and fourth
homeowners. Let's tax the visitors who come to ski Vail to address our local housing needs.1
The money should come from somewhere else. People that actually live in Town of Vail struggle enough.1
The need for more workers being housed in Vail is due to continued visitation growth. That's where this need should be funded.1
The need for this housing is disproportionately due to the need for labor to support the sizable visitor population hence sales tax
orientation 1
The occupancy drivers are Vail Resorts, and Vail Health. They should be held responsible for the housing impact they create. I
am a hard working local, barely making it here and I do not feel I should be taxed so Vail Resorts can build out Ever Vail with
inadequate employee housing, as they were allowed with Arabelle and other projects.
1
The only tax increase I'd support is an increase in the lodging tax and all future funding for special events will come solely from
that fund. That would free up $3.5 million dollars of general fund money for housing or other specific needs and ny point in time.1
The only tax that I would vote for would be an increased lodging tax.1
The seasonal employees are here to serve the guests. Therefore the burden of the housing cost should fall to them and not to
the already financially stressed locals. Or, the new tax should apply only to incomes above $100k or to properties whose
valuation exceeds $2m.
1
The town should limit/restrict short term rentals rather than trying to tax residents to fund deed restricted housing. Short term
rentals are really the issue with housing in town.1
the town shouldn't be in the real estate business 1
There are numerous areas for employee housing down valley. Vail is a tiny place limited by typography- don't spoil our beauty.1
There is housing down valley.1
This is of highest priority to me as the past 5 years this is our community's highest need.......more housing of all types including
deed-restricted purchases by the town!1
This should be a cost of developers and not of the community as a whole. Growth drives demand for this housing and, as such,
should be funded by developers who are the greatest financial recipients of the growth.1
This should not be financed by local taxpayers. Make building codes and costs more user friendly to developers. Make it easier
for developers to have and incentive to build employee housing here. Why can't the exclusive and expensive community of Vail
include affordable Tiny Homes?
1
This supports the concept of over development into our very limited open space.1
This would be another business support. Businesses already receive enough. Housing availability has been undercut by allowing
short term rentals. If no short term rentals and businesses paid a living wage, employees could find and afford housing 1
Though sacrifice I managed to buy in Vail, even though I am an hourly seasonal worker. it is achievable and feel like I am being
asked to pay for others who aren't willing to make the sacrifices I had to make to own here. Rent is as much as a mortgage so
why can't they afford a mortgage on their own?
1
Tourism should generate the tax to help the community grow. In my opinion to create a community in the town of Vail the
financial aspect is one of the most difficult obstacles to overcome. The cost of house is on par to high priced real estate in some
major cities. Increasing property taxes will make it that much more difficult for first time home buyers. Let's use the strength of
tourism to help these first time home buyers.
1
town needs to be careful about getting too involved in real estate 1
Town should look into current owner occupied dwellings and see if they can purchase now and allow the owner to continue to
live in the dwelling until a set date or death. This way the town would have a property eventually for it's use. This could be
beneficial to the current home owner
1
Vail gets millions from the multi million dollar homes....no tax increase for any reason.1
Vail has enough reserve funds to use. No tax please.1
Vail Resorts and local businesses should pay the most. It is their problem primarily, no matter how you spin the self created,
persistent problem 1
Vail Resorts and other employers in the area should fund, not homeowners. Plus, Town of Vail funded housing should require
the residents of that housing to work in Vail and not surrounding areas (not our role to fund housing for employees who work
down valley
1
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June 16, 2020 - Page 220 of 393
Vail Resorts has pledged 30M for employee housing, yet the town has done nothing to hold them accountable for providing a
meaningful contribution to the housing situation.1
Vail resorts makes a fortune, its stock on the upswing (in normal times). This is in their interest!!! Let them pay. They fund their
own hotels, transport fleet. This is their obligation.1
Vail Resorts should be doing this, not the town,1
Vail Resorts should be responsible for the housing needs of employees. VR owns the town--go to any shop/store and VR either
owns it or controls it. VR stands back, gives a pittance to the issue, and expects the taxpayers to pick up the slack. VR is nothing
but a public relations firm. VR has left Vail for Broomfield--this says it all
1
vail resorts should take initiative in funding as it is their employees that most lack housing.1
Very concerned 1
We already have lots of taxes.1
We are taxed enough for schools and some of this should be helped by Vail Resorts 1
we do not need to have a tax increase for local housing funding nor do we need it to justify the housing department - what we
need in this valley is to provide dormitory style housing for all of the seasonal workers who are so necessary to this valley. This
type of housing doesn't have to be in Vail, transportation could be provided to get them to their employmet.
1
We have a tremendous number of high wealth individuals that own second homes. This is driving the cost of homes up and the
reason people cannot purchase in Vail. Tax these homes at a higher rate to get funds to build employee and deed restricted
housing.
1
We live in a deed restricted unit on Chamonix so this is an area we care about.1
We must provide deed restricted housing to attract/maintain employees for the community. Both tax increases are encouraged.1
We need more local housing as the Valley becomes too expensive for workers to live. But Vail Resorts should also pay a living
wage and they don't. I think VR should be taxed more to support this effort.1
We need to provide opportunities for housing but it seems deed restricted properties are not monitored for recertifications -1
We paid for a special tax years ago when it was added to a construction permit fee. It was later rescinded.1
we willl never have enough affordable housing.1
What income bracket would this funding support. Would it be financially viable for seasonal workers.1
why are the taxes/ restrictions/ improvement prices so high for property owners? Not every property owner in this valley has a
multimillion dollar home (or second home). I'm all for affordable housing for the people that keep this town running but The
Town of Vail needs to find another way to fund this. And there needs to be less red-tape for those of us that want to take care
of and maintain our properties who are not in a ridiculous tax bracket.
1
Would need to learn more about how these tax increases would be utilized and to what degree current homeowners would be
asked to subsidize 1
would need to see a detailed proposal on how those taxes would be implemented and supported 1
You need a better, clearer description of deed restricted housing. What is it?1
you should increase taxes on short term rentals to pay this increase 1
Open Link 170
1) The sales tax on groceries/household necessities is a regressive tax that hurts lower income employees. We should never tax
nutrition (snack tax/junk food/restaurant food tax OK). I oppose any sales tax increase that further raises the tax on necessities.
2) Housing is so expensive because we are a resort town. As such, taxes to support local housing should be targeted to
goods/services paid primarily by visitors to the degree possible. They will still come.
1
A combination of sales tax along with property tax increase, but make any property under $1M exempt from the property tax
hike.1
A lot of people live in their cars in Vail ! We should have some form of housing for them, or at least areas where they have
facilities, toilets, showers,instead of random parking, where they get told to move on, by the police. It is a Problem.1
a minimal sales tax increase would have the least impact on the locals with the biggest benefit.1
A sales tax increase would be the most fair since it will capture both residents and visitors all of whom benefit by supporting
local housing needs.1
A sales tax increase would bring in more revenue from the many visitors.1
A sales tax will more evenly spread the load across all visitors to Vail. If you increase property taxes, you inadvertently end up
hurting the very same local homeowners you're trying to help.1
After this shutdown things in Vail will never be the same. Vail Resorts really let down the community. We did not save our Big
Horn Sheep. We have too many 10th Mountain Parades.1
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Again a county wide approch would have a greater impact 1
Already the taxes are really high, this ia not good for the workers 1
Always hate tax increases 1
Any construction needs to be aesthetically similar to other vail buildings 1
Any increased tax should come from 2nd home owners who have caused the housing shortage. The tax should not be levied on
full-time residents. Tax the short-term rentals more (not lodging per say, but private short-term rentals via Airbnb, VRBO and
Craigslist.) These people are creating the problem. I know because I live in an area that used to rent yearly to staff but now
every weekend I get another short-term rental above me. They are loud and obnoxious and the owner NEVER responds to my
text for help
1
Any tax increases should be directed towards the larger businesses, residential properties over $500,000 value, or non-resident
properties, or toward the tourists via sales taxes, not toward long time working locals who have managed to acquire a place to
live which is probably valued below $500,000. Working locals already pay fairly high sales taxes on everything that is not
considered essential.
1
As in my previous comments, these deed restricted, lower cost housing options should not be in the Villages. (Vail, Lionshead,
Cascade.1
As stated earlier, it is an individual's choice to move here. If they cannot afford it, they should not move here. Most of us came
here without a dollar to our name and happily fought the battle to become successful and remain. Why should we now hand
out to others who don't have the desire to work as hard?
1
At this time I do not suggest raising any taxes for at least a year or so 1
biggest concern is how the tenants take care of the property if they are renting 1
Both (above)1
Business community should have a larger role.1
Businesses need to support this more than the tax payers! Put more of the burden on the big business in town to build and offer
housing. How much is Vail Resorts offering? Big hotel chains?1
Businesses should provide housing for their employees, not tax payers.1
Combing deed restricted properties with property being used rental and investment purposes is not a good combination. Many
times owners of deed restricted property owners, investment property owners and full price property owners have different
views on how the property should be managed on an on going basis. Will deed restricted owners have the resources to pay for
upkeep and or future improvements?
1
Deed restricted and resident-occupied housing are vital, but the Town has bungled the Chamonix development. This has not
helped the employee situation. We need entry-level housing as opposed to permanent housing. Paying people to live in Vail is
nonsense.
1
Deed restricted housing is a scam allowing for rich kids to have a place to buy with daddys money.1
Deed restricted is good but, per norm they are hardly congruent to the pay scale in the area.1
Develop better transit system between the three towns and housing with take care of itself.1
Developers and wealthy landlords are gouging everyone,1
Do both. just less of each 1
Does the town have any ability to go to a rent controlled system? Rents have become so out of control which then leaves people
paying too much for rent.1
Don't know. Prices are too high for me to ever own property here.1
Don't tax residents. Increase tax on visitors and businesses 1
Even though we already have a high sales tax I do not think its right to tax other property owners who, for whatever reason, are
in the position they are in to own a residence in Vail, to pay for people who aren't in the same financial positions housing.1
everyone who comes to Vail should support work force housing not just property owners 1
First, any housing supported by the town should be actually affordable for people who work in town - not just slightly cheaper
than full-market-rate. Second, I think a sales tax is better as visitors use the services of local workers and so should help pay for
housing - but if that is not feasible, I would support a property tax increase. Those of us who live in Vail need local workers to be
decently housed.
1
Fuck no! 'let's tax the people already struggling to live here more, so some evil corporation can get away with paying their
employees shit!' how about you charge second home owners a 10% sales tax? You'd fill the coffers over night! If it drives down
home sales I guess the prices would follow...win win.
1
Get a tax from the Resort or get them to sponsor something 1
Give tax incentives to support local housing funding needs. Increasing taxes is rarely supported.1
Given the possible significant recession because of covid, I'm not really excited about tax increases.1
go toward truly affordable housing for families make 12.30/hr at 30% income on rent.1
Government does not belong in housing.1
Hopefully we can see development west of Wallmart to add employee housing 1
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I am not opposed to supporting it, but not with a blank check, I would want to see what is included and what is excluded in
funding. The devil is in the details on this one.1
I am not sure which tax increase would provide the most revenue for funding residential housing. Housing for local work force
is extremely expensive, even the 'affordable housing' is more than an individual can afford to pay and still have some quality of
life.
1
I am not willing to see an increase in business taxes to fund subsidized housing. We pay our employees enough so they do not
need it.1
I believe low cost housing for employees should be in western Eagle County 1
I do not live in Vail or shop in vail to have a say.1
I do not own a multi-million dollar home, but I would be willing to have my property taxes increase to support affordable
housing development. More importantly, the 2nd homeowners MUST be contributing more to finance affordable housing,
ESPECIALLY if they are using their properties for short term rentals. I would also support a tax/fee on short term rentals to help
finance affordable housing. Remember, without locals to maintain roads, plow driveways, and run chairlifts, their second homes
wouldn't have any value. They need affordable housing as much as the locals do.
1
I don't remember loosing any guests when we raised taxes to build a convention center.1
I have never seen info on how this works, cost and benefit to taxpayer,1
I need more information 1
I never support tax increases of any sort.1
I own a single family home in Vail and we are not wealthy. Wages should enable our workforce to live here and they do not.
Taxes are not the answer, a livable wage is. The town should push Vail Resorts in any way possible to address the livable wage
issue
1
I support any effort to fund local housing needs 1
I think it is town's best interest to preserve the community and that is done by enabling folks who work here to also be able to
live here with their families. We dont want to be like Copper or Beaver Creek where nobody lives there as residents they are
dead towns.
1
I think that property taxes make the most sense - it's trickle-down in action! I'd support a sales tax as well.1
I think the real estate transfer tax should be allocated to housing 1
I think there should be some sort of price cap if you do so.1
I think this is an increased need in the valley so that 'affordable' housing is available which in turn will enable businesses to staff
properly to tourism levels.1
I think we should look at the Valley as a whole, not just TOV and collaborate with other towns and the county to provide more
affordable housing.1
I think you have enough money for doing this already. Just stop wasting it in thousands of dollars of unneeded artwork every
year and you'll build it up.1
I would also consider supporting a reasonable property tax increase.1
I would have to see the specifics before I decide to fund someone else's housing. I worked really hard and sacrificed a lot so I
could buy my own home.1
I would like to see more fees applied to short term rentals 1
I would love to afford a home in VAIL . Turned down a champ is unit as it could not be passed on to my kids.1
I wouldn't want a tax to be a crutch for Vail. Businesses and the gov. need employees and so they need to be a part of the
solution. I don't know enough about what is already happening, and how great the need is. All I know is that I've heard stories
about how lefties are loading into 'worker building' apts - 8 per unit. It seems a little out of hand... but could also be tied to how
much they want to work/pay for housing too. I'm receptive, but given how politicians seem to be going to extreme's lately, I
would say I'm skeptically receptive.
1
I'd happily pay more taxes to see our low income residents housed. Let's take care of those people before we start talking about
housing for higher income residents who might be able to afford to purchase.1
I'd prefer a property tax increase to get more bang for your buck but as a non-resident I'd support a sales tax increase that I
would pay into as well.1
If people have enough money to have houses that sit empty for 10 months out of the year, they have enough to pay higher
property taxes.1
I'm a renter and don't pay property taxes 1
I'm not a resident, so won't give an opinion.1
In relation to other resorts our taxes especially lodging our tax is very low.1
Increase commercial taxes for visitors, who are supported by local residents.1
Increase taxes on second home owners with huge empty houses and zero non monetary investment in Vail. They should have to
subsidize in some way all the landscapers, managers, maids, and public service services they need to maintain a big home.1
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Increasing STR taxes - and having AirBnB collect and remit taxes directly to the town like they do in many other areas
(https://www.airbnb.com/help/article/2298/occupancy-tax-collection-and-remittance-by-airbnb-in-colorado) would be a huge.
Several cities have also instituted 'Vacant property' taxes - which would have the effect of increasing rentals, increasing
residency, increasing occupancy, or at minimum increase revenue.
1
Is it 100% going to go to it?1
It is an honor and privilege to live and work in Vail. I do not feel that deed-restricted housing belongs in this community. We
have a enough already. It is more realistic for people with these needs to live down valley,.1
It is not my responsibility to pay for deed-restricted housing that is occupied by Vail Resorts employees. No one is paying my
mortgage in live in Vail. That is Vail Resorts' responsibility. Vail is one of the wealthiest towns in the world and does not need to
subsidize housing for a corporation. In my opinion, Vail has reached its housing capacity a long time ago and by continuing to
build, we are destroying the very essence of why people come to Vail in the first place. It is losing its small town, mountain-
beauty charm. I am willing to pay higher taxes to stop additional housing.
1
It needs to be a County collabortive efforts, not just the TOV.1
It should not fall to the taxpayers to fund this type of mandate. Private/public partnerships should be the main source of
funding.1
It's a boys club and the boys can fund their housing - they make plenty of money off the housing. This community is going to
shrink not grow. TOV has had a lot of bad press and rightly deserved - I am not proud saying I live anywhere near Vail 1
It's time the Vail resident contribute to the financial and socioeconomic livelihood of the valley.1
Just use town owned lands more effectively. Developers should be able to make money with high-density housing for
employees without subsidies 1
Let market dictate.1
Let the visitors contribute 1
Let's not tax our way to additional housing.1
Many houses are owned as second, third or income purposes. It shouldn't effect the residents of these places as it is a need not
an investment. Sales tax impacts the residents of these lodging so the money would go right back to them and there isn't a
bonus in that equation.
1
maybe Vail CO. needs to fork out some of its crazy profits 1
Money would be better spent finding housing in outlying (cheaper) towns with plan for improved transportation in to and out of
Vail.1
my property taxes are way to high as is Make the vacationers pay 1
No 3
NO MORE HOUSING IN VAIL. Move down Valley and increase bus service 1
No new tax on residents. Tax the visitors 1
NO NO NO 1
No one funding me when I moved here!!1
No tax increases 1
NO TAX INCREASES Tax Vail Resorts more to pay for housing their employees.1
No tax increases for this at present situation.1
No.1
Not my problem as a taxpayer. This is a private market concern, not an issue to be subsidized through taxes. In effect, you are
asking for us to subsidize Vail Resorts and private employers.1
Only that I'm one of the community members who struggles with the cost of living here and a tax increase sounds likely it would
had to my financial struggle to make ends meet.1
Other communities have permanent funding for housing which seems like a good use of funds. I would rather pay a small
amount as a resident, commercial pay more than dipping into capital funds for every project.1
Our taxes are currently much higher than any other area in the valley. It would be more cost effective for the TOV to develop
housing projects in less expensive communities and provide busing for TOV or Vail Resorts Employees. Also consideration of
multi-function buildings for seasonal employees. That is, have a plan for how to use housing in the off season when seasonal
employees are not using it (house Bravo/Dance Festival performers etc.)
1
Our taxes are high, the town budget is huge, it's unnecessary, there are plenty of funds already there, they just need to be
allocated properly.1
People bought the properties based on the current tax structure.1
Property tax allocates costs where they belong, hitting VR hardest and locals housing least.1
Property taxes of second homeowners should be increased, not year round residents/owners. Vail is pushing locals and it's
workforce further and further down valley.1
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Property taxes will penalize many who already suffer indirectly from the housing issues (i.e. tenants, owners who would like to
'move up'). Sales taxes, especially on non-grocery sales, would make out of town visitors bear more of the burden for housing
the people we and they need to provide a great guest experience.
1
Put housing down valley 1
Raising sales tax to our guests is good to provide housing for the locals who serve them.1
Sales tax dollars would come from everyone visiting and spending in our town thereby increasing the amount of money collected.1
should be funded in new developments & sales tax not property tax 1
Should raise taxes across the board 1
Something has to be dong so younger workers can live in town.1
Something needs to be done. We're already very short on help.1
Tax burden should be shifted to wealthy and non-residents as much as possible.1
Tax the service and products guests purchase.1
tax the ultrawealthy who have made it unaffordable to live here; don't tax the 'missing middle' who are being forced down
valley!1
Tax the wealthy and not the lower income that keep the town running.1
Tax those that can afford it more and those that work to get by and pay to high rent less 1
Tax Vail Resorts and the 1% because most your residents do not have more to give.1
Taxes are already TOO DAMN HIGH!1
Taxes are high enough!1
Taxes are high enough. Corporations should foot the costs. If Vail Resorts needs workers, it should provide for them. Take a
portion of those $209 lift tickets and apply it to local housing needs.1
Taxes are high enough. I would like to see the Town of Vail redirect some of the tax funds it is already collecting.1
Taxes are low, relative to other parts of this country. Pass a measure that diverts more tax dollars to projects that will address
affordable housing.1
Taxes too high and waste too much money. Can't believe you tax food in this state and how much money is wasted on the rich
who come here.1
taxing residents does nothing but cause ill feelings towards the government. Use funds developed from events to support deed
restriction to benefit residents.1
The business community should subsidize this, not taxpayers.1
The businesses that create the need for housing must provide the solution to this issue. I could not be more strongly opposed to
tax payers footing the bill.1
the deed restricted housing still seem out of reach to most employees 1
The government should not be subsidizing private housing 1
The large corporations need to donate.1
The town gets enough tax money already!1
The town is doing so much and people are not going to be able to afford more taxes. I think it's time for the business community
to increase wages to support their employees, especially Vail Resorts. It would depend on the nature/type and use of the tax
before I would support it. Vail Indeed is a smart program. Building everywhere and anywhere is not.
1
The town of vail needs to act as part of a county wide effort on housing and not in a vacuum.1
There are plenty of other ways to create revenue to support local housing than taxing the residents in Vail. Increase the
parking rates, increase the sales tax and lodging tax. The tourists that come here should be taxed higher if you need to raise
more tax revenue.
1
There is plenty of space in Avon, Edwards and Eagle to build employee housing and deed restricted properties. Offer them more
free bus options and build down Valley. There is no more space in Vail, unless you put parking under Ford Park!!1
There needs to be an emphasis on increasing property taxes on homes that are not primary residences to pay for the housing
programs 1
Think outside the box. Tax the corporations that employee these workers. Acquire land destined for real estate development,
etc.1
This is critical to meet the Town's goals of increased affordable community housing 1
This program has been and continues to be overly hyped by Ruther and Company. It is time for VR to step up and address this
problem with minimal TOV financial support.1
this should not be a government program or town of Vail program. Diluting TIOV property values is not acceptable.
Furthermore, we have a large and efficient public transportation system in Eagle County. This is a bad policy, dangerous
precedent and is unnecessary.
1
Through events, lodging, restraunts and other guest enriching opportunities, this is where we should have the taxes focused on.1
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Tourism is the backbone for economic growth in the town of Vail. Most of the tourists are willing and able to pay a bit more for
things.1
TOV mill levy is low. It's OK to raise it. Everything can't be in sales tax.1
use both general sales tax and lodging tax. Don't just hit the tourists.1
Using outside funding to provide vital workforce housing is best.1
Vail Resorts should build and maintain a housing village. Locate it down valley. Provide frequent dedicated buses for those
employees only.1
Vail Resorts should help pay for Indeed 1
Vail Resorts should provide housing for their help. They make enough money. Larger employers should help with that as well.1
Vail Resorts was going to fund more employee housing. The town denied this new addition. We should have to pay for their bad
decision.1
Visitors & residents alike benefit from employees, many of whom prefer home ownership close to their jobs & schools. Local
housing will reduce carbon footprint of employees,1
Visitors should help pay taxes to support local housing 1
We can tap into the second homeowner market and raise property taxes on them or require fees when someone buys or sells a
second home. These owners need to contribute more to our town. Leave the primary residence owners alone.1
We definitely need more financial support and housing for employees. I think that the local businesses, Vail Resorts in particular
need to fund such efforts!1
We do not need anymore housing in the town of Vail 1
We should make these purchases in the current downturn if possible. due to Covid-19. Tax increases should be in the form of
sales tax and not property taxes.1
We should not be in the business of subsidizing housing.1
We'd have to see a plan before being in support.1
What about supporting locals whom are struggling to keep up who currently own and work hard in the town. Tax increases and
cost of living are more reasons why true locals are leaving.1
Why, when councils can't balance their budgets do they always go to the taxpayer for more money - sort of like the 'government'
(HA) It's why I mentioned why more pressure isn't put on Vail Resorts to provide housing for their seasonal workers. And, as I'm
seeing the next question - the Civic Area Plan - if housing is needed so badly (and I think it is) why are you spending money on
this, instead of deed restricted housing?????
1
Would the tax increase be the paid by full time vail residents, or by the corporation who need to help their employees find
affordable housing.....?1
Yes, provided you use your heads when it comes to location!1
You need to get a grip on the reality of outside demand for RE vs local needs. There are structures to deal with this.1
you should have given an option to have both sales and property tax checked on last question 1
You shouldn't be asking residents to fund local housing. Tax the second home owners.1
YOV and developers need to provide more affordable employee housing not just died restricted. That doesn't mean a whole lot,
deed restricted.1
Q49: During the Civic Area effort five major sites were identified that comprise the study area of the Plan. Which
two sites do you believe should be the focus of the first phase of implementation? Do you have any specific
comments on your priorities?
111
Invite Sample 61
?1
a parking lot is a parking lot. it is hard to beautify that but possibly the charter bus lot is a bigger space then what is needed. can
we move the charter lot down valley as its really just a lot for really big cars. you drop your passengers off first and then have
them park down valley. rebuilding the town of vail municipal could be build more effficiently with more meeting rooms or more
stuff that people are asking for but that area is so far away from the other four buildings that it is almost a seperate project all
together.
1
Any plan to house any employees on that property? If not, why not?1
Both Dobson and Town of Vail buildings are falling apart and in need of repair and update.1
Bring more convention business to Vail!1
Build it to the sky and block out the sun.1
Can Dobson be made a high quality indoor music venue? And skating rink.1
Charter Bus Lot is dead space. Perhaps look at additional parking to get cars off the Frontage Road. And have Vile Resorts pay
for half of it!1
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Development of area is approached backward!! Is it reaction to spending available $41 million or ? Design the various units and
then price them out!! $260 million mistake is underway across the street which will be skyscraper in middle of civic plan.1
do not waste any money on a second sheet of ice 1
Dobson should be upgraded to the standards of 2020 for events like concerts, conventions, sporting events, festivals etc.1
Don't mess with that beautiful library or the Ice Arena.1
Don't waste time on an event center. To much time and money has already been spent to know that most are opposed.1
find a way to expand Dobson and put a second sheet of ice and facilities here 1
Hockey moms should not dominate this conversation!1
I actually don't know which need the most or soonest attention 1
I did not know any of these needed to be updated.1
I don't feel qualified to answer this.1
I don't know, sorry.1
I don't think Vail needs a centrally located public library. At a minimum, I would reconceive such a facility if it's going to occupy
centrally located real estate. For example it could be smaller, with enough room for storing books and running a book-
borrowing system, but then let a commercial operator like Starbucks provide an attached 'reading room' (and pay enough rent
to support the library operation).
1
I love the Vail library, but it does not need any additional work. The quality of life in Vail has been degraded by poor parking. The
Dobson ice arena must go. It is unacceptable to use Vail tax money on an entity that no one in town uses. Dobson is used by
people from Eagle and Avon that do not support our economy. Moreover, an ice arena does not fit with Vail. No one that lives in
Vail cares about ice skating.
1
I remember the town of Vail municipal complex being library when I was a child. Maybe it needs it we do with some housing and
underground parking attached to it.1
I think the Vail Public Library should be left alone.1
If Dobson needs to be replaced, this would be a top priority.1
If we need additional visitor parking, then the town did not ask enough space, above or below ground, from Sandstone school
which I very rarely never saw used to its capacity this year. If we need to build Lionshead parking structure tall enough to cure
our parking issue, why isn't that being considered? Build it to the same level you approved to the hotel in lionshead just to the
West of the I-70 walk over and that should work for a while. Additionally asked the resort for parking money, because they are
the issue selling as many epic passes as they have, as to why the town has your parking issue. Same comment for deed
restricted units. Vail resorts should be buying failing hotels for their staff demands, like the W. Vail Holiday Inn that just changed
to a DoubleTree Resort.
1
Library is isolated and can wait. Charter bus lot and ice arena go together. DO NOT rebuild Dobson, or prioritize a second sheet
of ice. Just re-vamp the west side, and add functionality using Charter Bus lot and east side of LH parking structure. Then move
to municipal complex.
1
More electric car charging in Lionshead 1
Move town hall and add parking . Add additional levels to existing parking structures 1
Municipal building is an embarassment to the community 1
Need a civic center 1
Need to attract guests that value Vail as a place that honors the natural setting, ability of wildlife and nature to be experienced in
its natural habitat and a safe and healthy place to come or live in.1
Needs to be replaced or updated 1
NKL 1
No 1
No comment 1
None 1
None. The master plan should focus on pedestrian safety and limiting/restricting short term rentals.1
nope 1
not at all sure 1
Not familiar enough with the scope and intentions of the plan. The library and Lionshead parking structure have had remodel
work done in the past 5+ year. I would consider them lower on levels of urgency.1
Offer a locals much less expensive parking pass.1
One of the few places in Vail where 'busyness' stops and gives way to space of reflection and slowing down--like Yoga classes
etc...1
Parking for events in both and parking for employees 1
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June 16, 2020 - Page 227 of 393
Parking is always a priority. The TOV municipal buildings re certainly adequate but not the most efficient use of that land.1
parking must be a priority to ensue that visitors have a positive experience from the start. the municipal complex appears dated.1
The amount of Free Skate and Stick n Puck available is pitiful. There needs to be more time available. The drive to Eagle for
skating is way to far on a daily basis.1
The bus route should be moved to the pedestrian walk way between Vail International and Dobson and the existing road
between Dobson and the Library should then be removed in order to allow for expansion of both Dobson and the Library into
the former road area.
1
The Civic plan was pushed out in the community at the pinnacle of opposing Booth Heights and organizing change in the town
council makeup. The timing of asking for this attention for this project showed town deafness.1
The existing Ice Arena is just fine. The last thing Vail needs is a 2nd sheet of ice for people from Eagle-Vail and Avon, who spend
nothing in Vail when they come in to play hockey. I do not believe hockey or ice skating from down valley users adds anything
useful economically to Vail. Let the down valley citizens build their own sheets of ice. What we have is a good balance, and I like
that it is here. The Dobson staff empire building for a new facility is plain a waste of money. The town hires consultants that
say the arena needs replacement because the Dobson staff want a new facility. The town should hire a consultant that will tell us
how we can better use and have a useful life for the building we have. Hire a different consultant for the next Library
remodel/addition. The work for the last remodel was mediocre in my opinion.
1
The library was just remodeled, and it more than meets our community needs. Dobson just needs to be spiffed up, and we don't
need a second sheet of ice.1
the municipal building could be torn down and rebuilt with underground parking and better recycling facilities 1
The municipal building is an eye sore 1
The town Hall being rebuilt could add in parking and maybe even a small conference center.1
There has not been a community needs forum All you have is a list of wants for special interests and uninformed persons who
have not been exposed to an informed discussion. None of it is financially viable especially regarding operating and
maintenance costs. This project has been pushed through a controlled process with a given outcome by the prior council whose
goal was to get it far enough along while they were in power so that it could not be stopped. It is no where. The fact that there
is no none of the above option is indicative of what I am saying.
1
These large spaces give us the most flexibility in constructing/'thinking outside the box' for solutions.1
These spaces seem to be the most practical for improvement or resassignment.1
They all go hand in hand.1
This is where I want my tax dollars spent. On TOV public projects.1
This town does not need a Civic Center. Improving the Ice Arena, Library and Parking Structure make sense.1
Too litle attention has been given to view restrictions for Vail International located in the middle of this Plan 1
With the current economic situation we need to put all this on hold none of this is a priority and you should have an option for
no priority not making people choose from the above bad question!!!!1
Open Link 50
Add more parking in Lionshead. Create a multi use facility at Dobson Ice Arena.1
All facilities one one building - currently there is a parking lot separating the working departments. Building one building allows
better collaboration. The Dobson Ice arena could have a second story built for offices, retail etc.1
both of these buildings are very old and need updating/ redevelopment 1
Charter Bus lot is underutilized Library will be a greater resource in the future 1
Combine the structure and bus lot. Plenty of wasted space there.1
Do not build employee housing by the parking structure! End of discussion. I am afraid the the municipal portion of the project
will be built as a monument and use of taxpayers monies will not be prudent. The municipal buildings do not need to be an over
the top structure. It needs to be functional.
1
Enforce No Smoking. Allowing dogs on Vail buses. They are allowed on ECO buses.1
everything else is fine. spend that money on something useful.1
For the future of Vail, Dobson needs to be renovted to be a multi-purpose arena and conference center and possibly incorporate
the Library in the program. Libraries are becoming dinosaurs and to this valuable piece of property needs to be better utilized.1
Heated sidewalks all the way from Lionshead to village are needed. Especially during peak times when the busses are full to
enable walk ability in winter.1
I am not sure what is going to be done with these so it is hard to select without knowing the plan.1
I hope these responses don't screw up your survey because I'm a non-resident. I just picked two.1
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I suspect the TOV Municipal Complex is busting at the seams as it's pretty old! And the Lionshead Parking Structure is looking as
if it needs some work to keep it safe. Any enlargement to the structure/additional parking is needed and I would think that the
charter bus lot could be smaller and used for loading and unloading and then the buses park elsewhere as I often see on N
Frontage Rd by Safeway.
1
I think that we are all good with what we already have - no need especially in light of this pandemic situation we should wait for
a few years to make changes. let's see what transpires in the future on how we have to live our lives under the 'new normal'1
I think these priorities should look at the age of the buildings in question and start with those that are consuming the most
energy and need to be updated.1
I think this is in need of an upgrade and remodel Also to have the police station separated from the complex with their own
entrance. Additional parking is needed as trying to attend meetings is challenging sometimes.1
i would only improve the Vail Municipal Complex Everything else is fine right now. We are in a recession and we currently have
too much construction going on. Finish the hospital and the building by the Wren.1
Ice arena must be maintained/enhanced for youth, recreational and semipro hockey 1
Ice Skating is really important to our community and families - add another sheet of ice and keep it in town.1
If there was a way to redevelop the current town hall into a hotel of rental property by moving town services to one of the other
four properties. Would be multi step, no small feat, and would be expensive, but would be a boon for the town's future.1
I'm not sure where the charter bus lot is and I don't have much of a problem with the other three buildings. I guess the ice arena
could possibly be updated a bit.1
It is time to improve Dobson Arena to build the programs that have incredible potential and to re-do Town Hall. It is time.1
I've said this before in other surverys, we can go down below ground at both of these spaces for more parking and build worker
housing as high as we can go here and still have the municipal offices. These are on the frontage road. I think we can make
density acceptions here and get as many units into these spaces as possible.
1
Keep dobson and the library as they are! Changing creates unnecessary waste!! They are beautiful, and have withstood the test
of time!1
Locations and outdated buildings that could be rebuilt with additional space to capitalize on their location 1
Make better use of these areas for high-density employee housing.1
Many More Trees Along I-70.1
Municipal building is outdated 1
n/a 1
Need to build a new faster chair at cascade area 1
No 3
Not really.1
parking and affordable housing. All these other things are functional 1
Put on Hold 1
Renewal of Dobson can provide the highest integration with ALL of our residents and guests, pending it is a multi-use space,
rather than specific to limited usage (like a library).1
Should not be done at all.1
The charter bus lot is dead space that could be reconfigured to have underground parking and the Town Hall Complex could be
built on top of it or another existing structure. Ice arena could also be rebuilt with underground parking. If Vail Public Library is
moved/redesigned, please keep its charm and views. I am sure that these five structures could be consolidated into two spaces
(stacked like modular housing/Manor Vail) which would then free up plenty of room for convention space.
1
The municipal center/buildings are run-down, old and falling apart. If they were to be rebuilt on another site, the prime piece of
real estate they currently occupy could be sold for enough $$ to pay for all of it. Or, the current site could be utilized for the
public/private partnership mentioned earlier for true, AFFORDABLE housing. Chamonix was a joke - how is a $500k townhome
affordable? The ice arena is falling apart and the need for a second sheet of ice is paramount. Having a second sheet allows for
more opportunity for revenue. This could be combined with the charter lot and that whole area, just like the designers
presented.
1
The municipal complex ought to be rebuilt to meet current needs of TOV, both for employee safety and service to the public. In
light of current day risks: mass shootings/novel viruses, make these spaces safer/more efficient and possibly create retail space
at the same time.
1
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The Town Building is old, outdated and cramped. All of the various agencies in those buildings could use more space and new
facilities. I also think it is, in a sense, the face of our town. People have a certain idea of what Vail means to them; and, I do not
think the current Town Building is reflective of that. I would also love it if when Dobson gets redeveloped, if we could
incorporate an indoor concert venue there. Sometimes, the outdoor concerts are just not fun to go to during the winter, due to
cold temps, ice on the walkways, etc. Also, the sound is not as good at some of the Spring Back to Vail events. An indoor venue
would offer a warm safe place, real bathrooms and better sound.
1
This survey is too long!1
Town hall is very old looking. Ice area is great for local events but is also old 1
Use the space west of the Ritz Carlton for more parking and move all town equipment just North of the Golf Course or Turn the
Golf Course into a 9 hole course and build a Civic area, more parking, and more Wedding or event facilities. Guarantee the Town
will generate more revenue from Weddings than Golf all day long!!!!!!
1
Vail Health is taking up a huge amount of parking spaces for other businesses and not adding any (at least for now) help with the
congestion caused by their staff parking. This needs to be resolved.1
Vail Parking structure should be fully upgraded and directly connected to I-70 west via an on-ramp.1
We are not clear on what you are proposing for these spaces so it is hard to prioritize at this time.1
We need more ice rinks in the valley 1
Why is money being spent on this? Rather more parks and preservation of open space. I don't want to encourage more people
to come here. Enough already. We have traffic and pollution problems that need to be mitigated.1
Q50: The Town is in the process of planning for West Vail by creating a Master Plan. What specific ideas would you
most like to see addressed in that planning effort?240
Invite Sample 136
1. Protection of Gore Creek by regulating the landscape activities of adjacent landowners. 2. Require cleanup of building
exteriors — West Vail should be nicer. There are some truly seedy properties there.1
5 year goal 1
A resident-occupied-owned, deed restricted housing project that keeps lower to middle income families in Vail. Please vet your
potential buyers' financial situations carefully, if possible.1
Access, design, cohesiveness 1
According to the famed Hallmark Movie, Winter in Vail, ALL the cool activity is now in West Vail. Let's make that a reality! Fun 7
somewhat affordable things for all ages should be incorporated. This could become the nightlife center for Vail.1
Add resident-occupied, deed restricted housing for Town of Vail employees 1
add second floors to City Market, Safeway, May Palace, etc. for employee housing. No cars or pets allowed 1
Added parking.1
Address more gathering and open places. Do not use this opportunity to put all of the 'wish list' of public spaces and housing in
West Vail. That will decrease the desirability and pricing of current properties.1
aesthetics 1
affordable housing 1
affordable housing (owned &/or rented), satellite parking to alleviate frontage road parking use 1
Affordable housing affordable 1
Affordable housing and Living Wages for your hardworking employees 1
Affordable housing for employees for both rent and own.1
Affordable housing.1
An additional parking garage 1
approve higher density projects close to the commercial areas and near the frontage road--financed with mostly private money.
Do not ask hard working local taxpayers to pay more to support other housing.1
Be transparent about the agenda of various town council members. If they are looking to convert specific parcels into subsidized
housing, be honest and say so. Additionally, recognize that the valley is very small and to look more closely at parcels in Eagle
Vail to develop this housing. Also need to look at the numerous zoning and maintenance violations in West Vail and make sure
that properties are maintained, are not occupied above the appropriate level for the dwelling and that properties are properly
maintained and safe.
1
Better communications of what the plan might be...1
Better connectivity around the West Vail businesses. Overall better landscaping 1
Better Restaurants 1
Better use of space that is currently the West vail mall, Safeway, city market. Actually not a bad place to have mixed use
residential/commercial.1
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Block the interstate from view, enhanced pedestrian access, soak up the sun, and of course opportunity for housing.1
Build in public space such as parks, walking/biking paths, indoor spaces for the winter events. Parking or mass transportation
enhancements. When will this come to the Booth Creek area?1
Cohesive design. Clear design guidelines 1
Community feeling pedestrian mall with businesses that could be well supported by tourists AND locals. Convenience, visual
appeal and outdoor seating for restaurants. Also including a buffer from the road for dining establishments could make the
appeal of the area greater for tourists and locals alike.
1
Create a pedestrian walking and gathering area 1
create an updated west vail mall area 1
Creation / retention of open space, wildlife habitat and corridors, parks Affordable housing for Vail employees / work force
Parking with transit service to reduce parking shortage / frontage road parking Minimization of environmental impact /
mitigation strategies (solar, recycling, high efficiency construction eg LEED certified)
1
Density 1
dindt know about master plan but am wary 1
Don't lose the community support systems: supermarkets, hardware store, laundromat, dry cleaners, small restaurants, retail.
Professional offices and housing like Riverwalk and the former Crossroads. Charter bus and RV lot. Move Town Hall down to
West Vail or leave it where it is. Increase bus service to West Vail.
1
Don't over develop it!! I think the new I 70 underpass in West Vail was extremely well done. 👍🏼1
Don't turn it into a Vail Village West with large buildings, no parking, and no establishments for the locals.1
Emphasis on sustainability, not sprawl. Emphasis on not adding to the population growth in the valley.1
employee housing 1
Employee housing apts.1
Enhance parking density and get cars off Frontage Road. Create an alternate, more affordable 'downtown' with strong
predestrian connections and enhanced restaurant, entertainment and 'mainstream' retail options. Create direct connect to
Lionhead/in-town bus system. I like West Vail as a place I can easily access, get groceries, liquor, hardware and buy a quick,
affordable meal.
1
Extension of mountain bike trails into and through Vail.1
For starters you could explain what your question is about? Am I supposed to just inherently know what a Master Plan for West
Vail is?1
General revitalization without having unrealistic density.1
Get rid of the Chamonix dump and let it go back to a natural habitat.1
Give us a rec center like Avon's so we don't have to drive through Dowd.1
Gondola to eagles nest 1
Green areas, community courts, event lot 1
Have the largest employer (Vail Resorts foot the bill 1
High density employee housing on this sight 1
High density workforce housing, like the Spraddle Creek building.1
Housing 1
How to house more families in an affordable manner 1
I am not familiar with the master plan.1
I don't know 1
I don't know West Vail very well.1
I don't know what that is?1
I don't know what the goals are for this. West Vail is fine, just a little bit of a patchwork quilt in my mind. Nothing is cohesive
over there and it doesn't feel like 'Vail'. East Vail may not have the amenities, but it feels like part of the town.1
I encourage this initiative. We MUST have a convention facility to attract meetings both winter and summer. It will also allow for
off-season meetings 1
I love the idea of burying I70! I would like to see more inbounds ski able terrain 1
I would like to see some sort of plan that is in the works now before commenting.1
I would love to have the shopping section be accessed by a street other than the frontage road if it is feasible.1
I'd like to see an additional route connecting West Vail to Eagle Vail, other than I70.1
If density is increased then there must a correlated increase in bus transportation not just East to Vailbut also down valley. We
need to make a better effort and reason Not To Use A Car for every journey.1
I'm not sure what the Mater Plan is all about. I looked online and this bullet point sounds good. 'To foster economic
development and create a more vibrant, aesthetically enhanced residential and commercial area to meet community
expectations'
1
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I'm not that familiar with West Vail to be able to comment.1
I'm opposed 1
Imaginative traffic flow. Better land use. Workforce housing in this area is logical and close to services.1
Improvements in pedestrian/bicycle corridor.1
Include the people who live in West Vail and give them plenty of opportunities to know what is going on.1
Increasing walkability.1
Keep intermountain free of commercial space. Keep buildings on the northside low and fitting in with surroundings. Keep the
parks and community gardens.1
Keep us stoplight free. Give West Vail more of a Vail Village feel - it feels too disjointed and disconnected from the core of Vail
Village.1
Large snow storage areas that could be outdoor space in the summer. So many of the older condo complexes do not have
adequate storage so it goes on the street for the town to be burdened. Slowing drivers down in front of Safeway. It is super
dangerous at the end of the day when people are going to their cars. The sun is at an angle where you might now see someone
crossing the road.
1
Larger parking facilities and increased transit option into village 1
Let's get us a commercial district that makes sense and is a welcoming environment. We need a little town in west vail for locals 1
lift to Minturn 1
Maintain the feel of West Vail... not as busy and has a more laid back feel 1
Maintain the views, the existing landscape- do not destroy the mountain village feeling. There is a limit to expansion! We don't
have to accommodate the world for Vail Resorts! Or the hospital! ENOUGH ALREADY 1
Make sure it's not dictated by who has the most money.1
Making the West Vail area visually pleasing. Including deed-restricted/employee housing would be good, too. Being sure there is
a mix of services, stores, and restaurants.1
Mix of public and private spaces including parks, housing for long-term local families.1
mixed-use buildings, better access to goods and services, plan for commercial spaces 1
More affordable housing 2
More cohesive transportation to tie the Vail community together and eliminate addditional highway travel related noise.1
More employee housing. It needs to go somewhere within the Town's boundaries. And if this won't fly, use the Upper Bench of
Donovan.1
More mixed-use space 1
more parking- I know there will never be enough. $25 to park for the day is close to unreasonable.1
Much more employee housing in that area where employees would not need a car to get to basic services 1
Multiple use redevelopment that protects CC3 type business in the Town of Vail.1
nc 1
None 2
Not too much density or high rises that ruin views of people already there. Also, add good quality employee housing.1
Nothing 1
Open space, community venue - like Donovan Pavilion, underground parking. Something modeled after Miller Ranch which is
highly successful.1
Parking 2
parking impact on skiing experience adequate additional recreational and cultural infrastructure 1
Parking mgmt, traffic routing and most importantly, pedestrian access like the main village are key.1
Parks, height restrictions. Arrabelle is way too high, reminds me of NYC 1
Pedestrian and bike access, employee/resident housing.1
Pedestrian friendly, high quality buildings. The West Vail mall should be embarrassed at the level with which it is maintained.1
preserving open lands, increasing out door options like hiking trails, not increasing density 1
protect gore creek good and separate bike and walking path to town 1
protect the community, do not build high rises and do not urbanize the area. we don't overcrowding 1
Rather than build more high end condo units in West Vail use the space that is to be redeveloped into restricted local housing.1
redevelop the entire West Vail mall with parking underground - commercial on ground floor, then multiple levels of condos
above. and NOT million dollar homes like the Chamonix project... instead studios, 1 bedrooms, 2 bedrooms etc.1
Relaxation of zoning and other regulations to allow land to be uses more efficiently.1
Replace West Vail mall with a modern 3 story shopping center with residential units on top 2 floors 1
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safety through dow junction 1
Seems like it is almost happening behind closed doors. Don't make me go to more crowded meetings. Perhaps more maps and
info in the paper.1
share the master plan & allow those of us owning property in West Vail to be a part of the planning before it is just implemented.1
Sidewalks for safety of pedestrians especially this of us with young children and who use the bus system at night.1
Skier parking 1
someone needs to redevelop the west vail mall 1
Stay out of it. The town does not own it and therefore should leave it alone 1
Stop with adding more building.1
substantial additional parking structure with convenient direct service to the village and direct service to lionshead 1
Successful employee housing/wildlife living space 1
The West Vail Mall could be Vail's new local epicenter with high density housing for seasonal employees on top and street level
dining and shops. The redesign could be beautiful and could also have a space for additional childcare above City Market or even
Safeway.
1
The master plan should NOT including any type of public housing funding or options.1
The parking on the frontage road on the weekends should be addressed.1
The roads are narrow and sidewalks non-existent. Addressing pedestrian concerns would be of help.1
The West Vail commercial area can handle much higher density to allow for the significant addition of resident housing plus
enhanced commercial opportunities.1
There should be underground parking, shops on the bottom floor that are affordable for those offices/businesses being
displaced, and units above.1
This is vague, I'm not sure what west vail master plan you are talking about. West Vail is great the way it is.1
To make the town of vail more cohesively connected between east and west. As well as providing a more town atmosphere
outside of the village.1
Transportation and business support 1
Upgrade of west vail mall.1
Upgrading the look and maybe adding some employee housing with retail 1
Utilize the Cascade Area. Keep some open Spaces in West Vail. Too late in the Village.1
walkabel. park once then walk 1
Walkability 1
was not aware... good question 1
Water and sewer systems 1
Work on rezoning to increase density on the land already developed in Vail. Allow ADUs in basements, atop garages, etc.1
Open Link 104
a library, adult recreation center/facility, pickle courts, West Vail plaza gutted and replaced with modern buildings/businesses
sidewalks, youth center 1
A pedestrian walkway over I-70 to easily access the north side businesses. The underpass just doesn't cut it.1
A second library? It is hard to get to the library in the winter without paying for parking.1
Address traffic concerns PRIOR to approving new developments.1
affordable housing 1
Affordable housing should be #1 on list of priorities.1
Affordable housing for locals that is not deed restricted. No Airbnb or out of town second home owners.1
affordable housing, pedestrian and cyclist friendly, limiting rent by owner 1
Affordable Housing. Open space and parks. Manage the density. Don't just build build build.1
An option to be able to drive through Dowd Junction when the Interstate is closed. Affordable housing.1
better connection to Town of Vail 1
Better functionality. Better use of land/space already used. Rebuild in phases and maximize space. integrate housing and more
retail.1
better parking 1
Better pedestrian access 1
Better Restaurants 1
Build a deck over the highway that would accommodate deed restricted housing and governmental offices. This would be
aesthetically pleasing and reduce highway noise 1
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Building height restrictions, no need for sky scrapers. Population density too mich can cause other issues on our infrastructure.1
City and county of Vail.......I like that idea.1
Completely updated area and better use of space.1
Condense the retail and commerce areas so it is not a sprawl of strip malls.1
Covenants for how the buildings are maintained and how they look.1
Create apartment buildings with underground parking and buildings that are higher to provide more units in a smaller footprint.1
creation of a small mini village with lift access.1
Density. Also, financing: mezzanine financing using tax credits could provide more equity and lower debt. The state has a tax
credit allocation plan that could be studied and that with a non-profit organization partnership could lower the cost per unit 1
Do not feel tha t Vail needs a conference or convention center 1
Don't know much about it to comment.1
Ease of traffic and parking.1
Employee housing and parking.1
Employee housing and parking. Don't need a conference center 1
Employee housing!1
Employee Housing.1
Gondola in west vail I 1
Good lighting in the streets but with a theme. As you drive out of the village area along Vail Valley Dr. You have lamp posts that
look somewhat European then you have very standard Unitarian lights Whatever you do in West Vail it should keep to the
European theme and help keep Vail special and not any old development any old ski area
1
Good luck - I am sure some people will get very rich!1
Green space. No more housing.1
Helping all of West Vail get a facelift in commercial areas and the residential areas. Root out the slumlords and force them to
bring properties up to a community standard for general appearance and upkeep.1
Hmmm. Interesting. I think there is room for redevelopment, the properties on the road above City Market. potentially a lot of
space. The properties would have to be purchased by Vail, torn down and developed.1
Housing for families not event centers.1
I do not wish to see high density housing. I do wish to see architecture that is compatible with the existing alpine village
appearance.1
I don't feel equipped to voice an educated opinion here. I never visit West Vail. In my view, the Arabelle ruined it for me. It has
swallowed the area, and it is devoid of any sense of community or connection for me.1
I don't know if it already exists but tax deductions for environmental house changes ie. solar panels or double paned windows.
As renters we would love to contribute but it is up to our property owners if they want to. A tax incentive could help both parties
to do their part in making Vail cleaner.
1
I had no idea anything was going to happen... learning more about what the town is hoping to do would be a great start.1
I think West Vail needs more mixed use development. Housing above businesses with underground parking.1
I would love a walking path from the roundabout to Intermountain. If there are easements, I would love a small foot path from
City Market to the east end of Garmisch. MORE TRASH CANS. Thank you for adding them at the Davos trailhead. They are
needed at all trailheads, along the Gore Creek Trail, and at the Community Garden.
1
I would love to see some sort of rec center w a pool.1
If possible, updating the shopping area to improve the ability to get around it without driving. If there was secure e-bike / bike
storage, then at least some car journeys could be avoided.1
Include mixed use and affordable housing in this planning effort, plan for small cafes, recreational opportunities, open spaces,
indoor markets, etc. Think outside the box.1
Increased density, mixed land uses (residential/commercial), pedestrian safety, sustainability, flexibility with plan, traffic calming
on North Frontage Road.1
It would be nice to not only include a plan for the commercial properties, but also a fund for individual or complexes to tap into
lower interest rate loans for Town approved improvements and upgrades (improve the curb appeal of some of the properties in
the neighborhoods, primarily loans, not grants).
1
keep supermarkets, banks, dry cleaning, liquor stores and restaurants. New: a movie theater.1
Leave west vail alone 1
Locals housing.1
Long shot, but I'd look into buying the entire W Vail commercial buildings from McDonald's east to Safeway, and rebuild in a
manner similar to Riverwalk in Edwards or the small Lowry shopping district in Denver. Safeway can be the anchor on one end of
a more pedestrian friendly shopping/dining district.
1
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Lots more density between the roundabout and Buffehr Creek Rd 1
Low density development is critical 1
Maintain the commercial core of that area.1
Make it feel like a liveable modern commercial hub not a bunch of disjointed parking lots with dilapidated 70's strip malls. We
are going to have to offer/accept higher density housing for properties within walking distance to promote redevelopment of
aging housing stock. Increase natural barriers/built barriers and landscape to I-70 continuing the look of the roundabouts east
past city market.
1
Maybe have a town owned plan for the old Roost property 1
More affordable housing for Vail and Beaver Creek Mountain employees who live in the valley year-round.1
More Chamonix style units and duplexes! Buyout St. Moritz LLC, Scott W. Wirth Revocable Trust, William R. Prescott, Stephen
P. Sheridan, L Ladnar Inc.. Develop the Matterhorn Circle and Westhaven Circle parcel.1
More homogeneous structures, or, at least cleaning up some of the 'dumpiness' in appearances.1
More open space. More parks. More preservation of nature.1
More parking!1
No buildings over 2-3 stories. SIDEWALKS. Don't build the doubletree expansion, it's ridiculous and Dominic Mauriello's
presentation was misleading.1
No densely populated buildings. Face it! Most of The work force needs to be bused in. Vail should not try to house the
population of the valley.1
no higher density and no new land development 1
NO MORE HOUSING... especially deed-restricted housing. More family-friendly dining options.1
No new housing except single family houses 1
No.1
None 1
Not informed 1
Not sure 1
Open Space for gatherings.1
Overall visual appearance of west vail and focus on more affordable restaurants etc for locals 1
Parking (especially locals skiers parking).1
Parking and transportation from West Vail. Enhance recreational path, safety, encourage use.1
parking, shuttles, bathroom 1
Parking... a turning lane around and near Safeway and City Market....1
Preserve wildlife habitat.1
Provide medium density mixed use development there. It is important to prioritize the activities there and remove the large
parking lots.1
Public Restrooms and Parking.1
Put restrictions and limitations on what landlords can charge for rent. Build affordable housing like they have in Buffalo ridge
that is only available to year-round residents or Town of Vail/Vail Mountain employees who are not seasonal employees. Build
buildings that are energy efficient and designed to be net-zero.
1
Put together a review committee with people that live IN VAIL FULL TIME 1
Rec center, pool?1
Recreation center 1
Respect for Private Property 1
Roost lodge empty lot 1
side walks 1
Sidewalks, neighborhood trail access 1
Single family homes please!1
small town feeling (more village, less lionshead in feel) basic services, parking 1
Smart sustainable growth.1
The plan must maintain the local feel of the area 1
The removal of run down ineffiecent buuldings.1
The scale of everything. We don't need massive developments that change the feeling of my neighborhood. We need to mimic
what's here and then deed restrict in a thoughtful way.1
traffic control (with parking on north frtontage road, it sometimes feels lik an accident is bound to happen). cars and bikes need
safe sharing of the road 1
Use density incentives (height and site coverage) to encourage mixed use developments with a blend of market rate and
workforce housing but condition approval for such bonuses to projects that offer superior design.1
Was unaware of any master plan for West Vail, and I am a resident in this area.1
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We definitely need more sidewalks such as a sidewalk from Stop N'Save to Vail Commons as this is a heavily trafficked pedestrian
area to get to City Market as well as people out walking in general. Another example where a sidewalk is needed for safety is
from Chamonix Lane to Arosa Drive.
1
We lived in West Vail for six years prior to moving to Edwards. You already put in the restricted deed housing behind the fire
station. There isn't much room. What happened to totally replacing Timber Ridge Apartments? That should be completed with
denser units.
1
West Vail has always been like a hiccup with its random businesses and no central focus. It needs something that will provide
more connectivity to the big picture.1
wildlife protection and truly affordable housing 1
worker and family housing 1
Yay!! Retail stores 1
Q53: Do you have any suggestions or opinions (positive or negative), regarding how additional housing for
residents could be provided, that you would like to share with the Vail Town Council and the Vail Local Housing
Authority?
295
Invite Sample 169
1. I do not know if my assumption is true. If you have a LARGE NUMBER of people in favor of resident-occupied deed-restricted
housing, yet they are the ones who pay the SMALLEST AMOUNT of taxes, should you listen to the voices of those many people or
to the voices of those who pay more taxes. Is this a matter of voting for whatever give-away helps them? 2. If it is decided that
it is appropriate to assist residents who work in Vail with housing, I disagree STRONGLY with the methodology of resident-
occupied, deed-restricted housing. Just GIVE VOUCHERS FOR THE TOWN TO PAY PORTION (AMOUNT) OF RENT OR MORTGAGE
PAYMENT on a 1 or 2 year basis to those who qualify according to your specifications: (I assume it is resident, working in Vail, low
income) It requires MINIMUM oversight, does not get into problems of a) giving the deed-restricted housing to someone who
qualifies initially but does not continue their status, b) monitoring the sale of the housing, c) future housing markets are messed
up when comparable properties include some which are deed-restricted and some which are not, d) the deed-restriction
properties pay lower taxes through the years thus shifting the burden to non-deed restricted properties, e) it can create a caste
of town citizens who eventually feel entitled, and f) increased density in town can put a strain on parking and other logistical
systems. Again, if the goal is to help those who need it, just give vouchers and be done with it, with re-application required
annually or within whatever time-frame is decided. The voucher system could be responsive to a) the amount of money you
have available, and b) the neediest and most essential of the workers who apply. Just give the money away and it will be more
equitable.
1
A 'Vail Tomorrow' citizen input event, please!1
Additional housing should be provided by neighboring communities and enhanced transit supplied to get then to and from work,
etc.1
Affording housing needs to be affordable for what local workers can afford not what developers need to support the project.
$500,000 and higher prices on properties for purchase is not affordable nor is $1800 per month for a 1 bedroom rental.1
Again, I do not think it is the Town of Vail's job to provide housing within the town when affordable housing is within a 30 minute
drive.1
Again, NOT A TOV PROBLEM! It's a Vail Resorts problem. We have a lockoff apartment over our garage-an employee housing
unit we were REQUIRED to build when we built our house. You think we get any tax credits? No. You think we're that dumb to
not realize who is profiting the most. Builders. BTW, we don't even rent out our lockoff any longer. It sits empty. Too many lazy,
pot-smoking, loud, disgusting renters.
1
Again, Vail is trying to take the rights away from owners. Stop restricting those who have condo's, homes, apartments just to
satisfy the lack of housing. Also, do not put smaller homes between larger homes. Would like to keep property values up 1
All properties built in the 70's and 80's with no codes in place should be allowed to rebuild at equal or higher density to
encourage lock off units and deed restricted units. Current codes make redevelopment of these old properties IMPOSSIBLE.1
Allow ehu's in residential areas, limit vrbo's in same areas.1
Allow increases in density to facilitate the development of high density, resident occupied and owned, deed restricted housing
projects. Primary/secondary unit zoning, to my knowledge, does not help the local middle income worker today. VRBO etc. is
too attractive.
1
Any development done for additional resident housing should be thoughtfully done, attractive and of high quality respecting
those who will actually live there -- more than just an inexpensive place to live and very different from housing for seasonal
employees
1
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Be cautious not too have people trapped in deed restricted and unable to move on from those homes. Aspen has this problem
where their retiring population is unable to move because they cannot afford to move from deed restricted housing.1
Be honest about funding and pass a tax that will specifically fund this program. Stop trying to convert parcels that were
purchased with open space funds into deed restricted housing. The town is going to have to compete in the open market.1
Better and real enforcement. A $300,000. 'fee' to demo homes, or double density or square footage more than 7500 sq ft (plus
or minus) The town can not create community when town incentives are destroying neighborhoods. Another example of
council and boards only looking at their own interests and not the town as a whole. Commercial square footage must have a
major roll in funding housing needs and not be freeloaders.
1
Build bigger rental unit buildings, taller, denser. The 1st portion of the timber ridge redo is way too small. When the rest comes
down, build huge. Build huge on the roost lodge spot as well.1
Build more dense housing units down Valley where the land is cheaper. People commute in big cities all the time. Workers will
have to commute to Vail now. The Valley has grown tremendously in the the last 20 years and housing has been geared
Intentionally to the 1%. VR (a real estate company!) has made that clear.
1
Build outside town limits and add more public transportation for where they build!1
Build outside Vail proper. Minturn perhaps, and provide buses to bring in workers. this scenario works in Mexico around tourist
destinations.1
By reducing regulations and making it easier for builders to build new units and remodel current ones will naturally drop the
price of all units and address the issues you are seeing with housing costs. The Free Market should dictate both he cost of
housing and the cost of labor. If the Town of Vail would reduce it's involvement in housing the market will find it's natural levels.
1
can you do more affordable housing in avon and give free bus vouchers....1
cant afford tax increase 1
Chamonix was in no way affordable. Anything built must be affordable. We don't need to attract any more people that can
afford to buy on the open market and take away units from the people who have been making this town go round for years.1
Collaborate with other Eagle Valley towns to create housing and bus service for Vail employees 1
Deed restricted housing ownership (Vail Commons) allowed me buy a place and stay in Vail. Fortunately, I got in 22 years ago
when it was possible for the lower income strata. That would have not been possible later. The Chamonix project is upper
middle only.
1
Develop the Vail employee / snowcat parking property near lionshead for a LARGE high density employee housing (+/- retail)
project with TOV $$ support as needed. The MOST GREEN solution aVAILable. 1 Walking distance to town/work 2 On LOCAL bus
transportation system 3 Mitigates resident auto / PARKING needs. 4 Not 'prime' due to I70 proximity 5 Ideal for seasonal / low
income workers 6 VailResorts /TOV needs this to succeed. 7 Low value utilization @ present 8 Eminent domain if P-P
partnership fails 9 TOV needs to grow a pair to enable this 10 Very low wildlife impact 11 Every way superior to East vail
proposal (Add more reason here...)
1
Do a more comprehensive applicant pool review for who you hire for TOV housing jobs.1
Do not add and fees or taxes to existing residential low density property owners. The existing Vail Local Housing Authority
seems ruled by members that do not ever get out of Vail/Eagle County, and do not socialize with anyone out of their own small
clique.
1
Do not develop employee housing in established residential neighborhoods.1
Do not feel well enough informed to make a suggestion 1
Don't allow the Payment-in-lieu exception like was used by the developers of the Westin in Avon. (Not sure if that's an issue in
Vail)1
Don't know enough to comment.1
don't let developers build without consideration for where their employees will live. it is important that employees have access
to housing near work 1
Don't make quiet small neighborhoods as on Davos Trail more densely build and populated!1
Dormitories for seasonal workers. This would free up long term rental units for other employees.1
eliminate special events support. Eliminate Visa programs for seasonal staff. Make Vail resorts and Vail Health create housing
for their staff in all of their own projects. Deal with the demand 'spikes' and housing will be more attainable.1
Employers need to be responsible for housing their own employees. The Town should be responsible for keeping the natural
beauty and the wildlife safe. There appears to be plenty of available spaces for new housing or refurbished and enhanced
housing that could be accomplished without destroying what we love about this valley.
1
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Encourage long term rentals through tax breaks with the caveat of having these residents prove that they work full time within
the town of Vail. Keep the money within the community. Air BnB & VRBO has striped any sense of true community in recent
years.
1
Feel need to explore outside of town since Vail is overdeveloped and impractical to try to resolve now. Since Vail only has
expensive private school out of reach for all working class families and feel most would rather live closer to schools and
affordable shopping needs. So look more into development that can sustain the work force especially if the stay and want to
have a family. Then look into good transportation needs to make workers able to still get jobs in Vail but live in a more realistic
neighborhood that can sustain them. Vail is mostly second homes, seasonal rentals and no longer designed for young families to
have year round neighborhoods or any neighbors at times. That is gone
1
Fix Dowd Junction access to Vail from the west. Chair lift for workers from Minturn or gondola, then build your housing in
Minturn; anex Minturn!1
Focus on the rentals for employees and for new home buyers for locals/year round employees.1
Get Vail Resorts to develop Ever Vail for employee housing. Is there still a chance to buy The Roost?1
Go down Valley to build employee units (condo). Building is less expensive and it's only a 15 minute ride into town by bus. I live
part time in a small condo HOA and the renting to seasonal to employees only causes multiple parking problems as well as
increased noise and safety thus reducing values for those units not in the rental business.
1
Have employers provide the support, like the hotel in West vail is doing 1
have single homes with lock off's 1
Have the second phase of Timber Ridge be 6 or 7 stories high. There is nothing behind it.1
Housing development needs to be mindful of wildlife as well as the residents in the area it will impact.1
Housing is the single greatest problem Vail needs to solve to maintain our place as a world class destination and resort.1
housing should be private sector 1
I am strongly opposed to having more multi-unit residential housing along the I-70 corridor.1
I believe the InDeed program is a well received welcome addition to the housing program. The deed restrictions placed on other
Vail properties (ie: lottery program) can be deterrent to local residents wanting to buy property because although less expensive
to buy also restricts the ability of the property to increase in value. I have heard from owners of deed restricted properties that
needed renovations are ignored because the cost of renovation outweighs the cost of appreciation.
1
I believe there should be a variety of options available which is why I support dwelling units within residences. There is real
potential here to 'subdivide' some of the vacant second home properties into comfortable living space for those who can work
with owners.
1
I do not support an additional local tax to address the issue that the resort has created for the town. If I understand the
questions above correctly, new developments, 2nd home owners, new homeowners, and visitors should help pay for this issue.
Especially if they are using Airbnb or items like that for short-term rentals while they stay. Homeowners in Vail proper, that can
obviously help chip in for the assessments of their own property close to the lifts, could be taxed a little extra as well. But those
are the same people that already squished and complained about the events that Vail used to run that were too loud. So
obviously they will not be happy with that proposal either, but as your survey has asked about our events as important, Vail
proper residents and HOAs have requested those to be quieted. Sometimes before even 9 p.m. which is ridiculous when you are
trying to promote a world-class Resort. I.E. check point Charlie concerts that used to provide a family weekly event during the
winter.
1
I don't know 1
I don't think considering moving CGL pre school is a very good idea. Daycare and Pre school are a big issue in Vail and building
housing on this site does not help this situation.1
I feel rather unfortunate for Vail that is dealing with the housing crisis. Blame the VRBO resident home owners and we all know
that the jobs will not come back to Vail - VR is currently cutting salaries. The people who rent their lock offs will need to decrease
there rentals drastically. The Mexican Internationals will not be as many as prior to the Virus.
1
I have a 2b/2b condo and have tried to do long term housing for over 10 years but because turnover rate is so high and the
employees rent could barely cover my mortgage ($1800-$2000 year round), I am forced to turn it into a short term rental.
People don't make enough money to cover the rent so then they want to move 3-4 people into a 2 bedroom condo. Summer
months are difficult to find renters and STR in the summer are not very profitable.
1
i know of several homes and condos that were rented to employees, that are now in short term rental market!!1
I like the idea of small housing for singles built with eco friendly materials. But also family living, and elders too.1
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I need to learn more about this issue. An ongoing message board or communication path would be a great vehicle to continue
our dialogue.1
I really hope you don't limit short-term rentals, since that is how I can pay to have the house in Vail. I can work from home, so
use it every time it doesn't have a renter.1
I think it is important to emphasize long term residents when trying to buy deed-restricted housing, at least for some of the
housing.1
I understand the need for additional housing. Booth Heights is not the ethically correct location.1
I would like to see more collaboration between towns and unincorporated areas, where there is a lot more room for
development, rather than just in Vail proper. If the TOV would look at helping with those types of developments, that are
actually affordable ($700,000 for a 3 bedroom unit is NOT affordable) and design transportation systems and parking that was
useful for those residences as part of the master plan. I believe it would benefit all Eagle County residents.
1
I'd like to see more time spent on the impact short-term rental units are having on the loss of long-term housing. I'm hearing that
most condo sales in the TOV (ex, Vail Racquet Club), are being purchased specifically for short term rental income to the owners.1
If developers are allowed to meet requirements outside TOV they should contribute to parking and/or public transport in
addition 1
If more deed restrictive homes are built down valley the ECO bus transportation must exponentially improve as well as the Town
of Avon start routes into Vail. The 2nd point with a smaller EHU attached to a larger residence is a good idea. In the past this
has been tried and many of the larger residences got around the issue by incorporating the EHU into the main residence after
the CO.
1
if we go down valley then improved bus transportation has to come first. Has staff and council randomly ridden ECO peak
times? Please do so individually!1
If you restrict STR, then you'll increase available long term rentals. You'll make Vail neighborhoods a community again.
Otherwise, you'll continue to drive people down valley.1
I'm a fan of incentives rather than restrictions. It would be nice if there were more incentives for people to rent long term rather
than short term.1
In all cities in the world, the most expensive homes are in the center. Vail is no different than anywhere else in our country.1
In-deed program the way to go. Developers did not create the housing shortage. Why would they have to subsidize Vail Resorts
and other employee intensive business?1
In-law or additional units have been required in the past for new residential buildings. However there is nothing in the town
code that says the home owners have to rent that unit. So this is pointless.1
Instead of building mansions there should be more employee housing.1
It is long past the time that developers of McMansions, massive hotels and Vail Resorts start to pay up!1
It's a complicated issue that can't be answered in a simplistic survey.1
Its seems obvious that a new high end home with a lock off will support a high end renter, not the regular local.1
Knoble keeps laughing at you 1
Lean on the ski company for more.1
Less growth of Vail = less demand for more housing. Too many people here already.1
Like idea of requiring employee housing in new condo bldgs.1
Look at an occupency tax on homes that are vacant more than X% of the year. Other communities are doing this. These taxes
could be specifically earmarked for employee housing efforts. Also, don't build Booth Heights. There are other and better places
to do it. Why not build where Children's Garden of Learning is and make CGL included in the new facility? May be an opportunity
to expand it.
1
Look to Minturn and Avon! Forget the sales tax and stop trying to fit a square peg in a round hole.1
Looking at short term rentals which most residents dislike. Parking issues, noice issues. I think it should be banned in TOV
residential areas.1
Make sure the residents are included in the decision making process.1
more 1 bedroom, and small two bedroom units 1
More affordable employee housing! Don't restrict housing for short term renters so severely that Vail becomes unfriendly to
visitors. Remember, the town thrives because of seasonal visitors! Balanced policy and good management are key! Over
protection of legacy owners is suicidal to the town's economic growth
1
More affordable housing is needed, however the bus system is excellent, so we do not need to put the affordable housing in the
most desirable locations, which would be better utilized as high end condos that could pay for the building of affordable housing
through fees.
1
More monitoring of rentals with cooperation of these property management companies. Somehow swing the tide back to a
more equitable share of short term/seasonal long term rentals 1
More outreach on what the deed restricted program means and entails. There are many discussions within HOA's to ban deed
restriction in existing complexes.1
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my family has often commuted to work within a commute of 45 minutes (not long by many standards). in this time frame there
exists cheaper and plentiful housing. Provide inexpensive and available routine bus service to these areas.1
Need to look at not just year round but seasonal workers as well.1
No 6
No - except that I know we need to have affordable housing for our employees and residents. And Vail Associates needs to pay a
living wage for this valley.1
No Booth Heights Development In the wrong place 1
No comment 1
None 1
Not all new units need to be deed restricted. How about rental apartments?1
Not my area of expertise.1
Note that some of these proposals will have a depressing effect on the number of visitors, property values, and ultimately tax
revenues which will require an increase in the tax rate in order to maintain services. That will tend to make Vail an even more
exclusive enclave than it already is and drive up the cost of living in Vail for those of us who don't rent our property, short term
or otherwise. I strongly recommend the Town not pursue these options without engaging an experienced economist to evaluate
the impact on the Town of Vail and its residents.
1
of the above listed changes, 'Increase restrictions on short-term rental units (STR) in Vail to mitigate the loss of long-term rental
home opportunities' is the most important, I think; there have been so many rental units lost to locals due to the increase in STR 1
Over the past several years the Town has allowed accessory dwellings to be absorbed back into the base property. No reason to
think it won't happen again, so forget it unless there a major deed restrictions on the property. Define 'outside the Town
boundaries' - should be in reasonable commuting distance, not in Dotsero. Vail will lose jobs to down valley communities.
Allow increases in density to allow employee housing - duplexes, tri-plexes and four-plexes where feasible and neighborhood
price compatible and deed-restrict the entire structure, not just one unit.
1
Please impose tougher restriction on STR. It is ruining our small developments, and not contributing to local economy.1
please see previous comments. Increasing fees for current homeowners is a move in the wrong direction 1
Please stop the socialism. We cannot pay for everyone's housing in Vail and if business have to pay higher wages and charge
higher prices because people live down valley, that is fine. We should focus on providing them better parking, instead of housing 1
Preserve homes instead of building new.1
Probably not a novel idea, but could something be done to move the Post Office to a smaller, less prominent piece of land,
perhaps outside Vail, in a way that would open that land for affordable housing development? There might even be a way to
tear down the current P.O. and rebuild on that land a complex that includes both affordable housing and a new/better P.O.
1
Provide a tax incentive to second home owners in exchange for their agreement to rent their unoccupied unit to the town of vail
for local housing.1
Put any new housing in infill sites instead of on virgin greenfield sites. Between Solar Vail and Middle Creek is perfect as is the
abandoned Roost site. In any case, new housing buildings should blend with the landscape and not become a monument to the
Architects.
1
Redevelop the rest of Timber Ridge, but include some for purchase units 1
Residential housing should not be forced into the most expensive real estate ie next to the mountain. Housing should be
designated across the highway or outside the city limits with excellent transportation. I am fine with asking developers to add to
a fund to support this.
1
Restrict STRs before its late. The loss, of what was housing available to locals, has done more to contribute to the loss of
community than almost any other factor.1
Restricting how home owners can use and lease their property will harm home values and not create enough supply to solve the
housing shortage.1
Restricting/limiting short term rentals should be the focus. That is the major issue when it comes to affordable housing in Vail.1
Restrictions should be given to landlords who are exploiting and taking advantage of seasonal workers, especially J1s, and over
pricing their units for the winter months.1
save the big horn sheep.1
Seasonal workers or year round? I feel Vail has strongly adopted a ' not in my back yard' philosophy when any new housing is
considered.1
Second home owner tax.1
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Short term rentals are essential for visitors. I don't support additional restrictions especially when there is a lack of enforcement
of existing policy.1
Short Term rentals in the TOV are a major problem. Parking on side streets, inconsistent tax collection, impact on long term
housing for employees. TOV should stop new Short Term rental approvals 1
Short term rentals should be disallowed or severely limited.1
Short term rentals should not be in residential areas. In many areas, ruining the neighborhods.1
Short term rentals such as AirB&B are businesses and should be taxed as such. Also, local businesses must participate in
employee housing projects.1
Site east of the post office could be very high density and taller buildings. Put housing where there are facilities. Existing buses,
shopping, grocery stores etc. Where the people in these facilities can walk to 1
some benefit to second home owners to rent long term instead of short term 1
Some kind of incentive for landlords to cap monthly rental rates. Wages aren't keeping up with rental rates and that is causing
people to leave the valley or save money to buy a home. Maybe look at where wages should be and adjust if necessary.1
STR does not impact long-term rentals. You cannot prove that it does. Do the math. Name one trophy home up on Forrest
Road that would be converted into employee housing. Yet the people who throw down $5,000 a night spend a ton of dough in
town (read SALES TAX) Employee housing does NOT need to provide as much (any?) parking. Or allow dogs. Use some
common sense here. If we really are green, and a number of locals just roll their eyes when this topic comes up, we need
housing in Town and not down valley. Yet it will cost more, but it place less of a burden on transportation and parking. Plus a
shorter commute will make happier employees with makes for happier guests. This is not rocket surgery.
1
STRs often don't obtain business licenses and create a burden on neighbors and communities. A STR Lodging Tax should be
implemented and enforced.1
Tax the mansions.1
Tell AirBnB (STR) to hit the road. Apartments should be for locals.1
Thank you for continuing to provide house-buying options to those who cannot afford 20% down. Please try to concentrate on
residents who have chosen to live full-time and for a long time.1
the explosion of short-term rentals has eroded the occupancy of existing lodging establishments, without significantly increasing
the town's sales tax revenue or licensing fees 1
The in deed program will create slums. My own home is at risk as more units become deed restricted. My own neighbor deed
restricted his unit to take the cash and then he rents it to tenets at the highest price possible. He himself has said he wants to get
as much money as possible out of his unit and put as little money into is as possible...thanks.
1
The rates for housing need to be reasonable. Most of us make $1,000-$1300 a paycheck. It's insane that rentals out there are
getting up to $2,000+ for a 1 bedroom with barely a kitchen.1
The TOV cannot solve the housing problem alone and only in Vail. Housing should be a community effort, involving Eagle County
and ALL the municipalities.1
The town has taken actions to remove employees from current TOV housing options as rentals with plans to sell the same unit as
a deed restricted property. I do not believe this is a good avenue to increasing the number of deed restricted properties as it
displaces current, hard working TOV employees who are already living in the town and creates unnecessary hardship on those
employees while not adding to the overall number of Town of Vail employees living in the town.
1
The town needs to consider restrictions to the number of residences that are being built over $3+M. The volume of second
homes in the valley has driven property values to the point that year round workers cannot afford to purchase homes in the
town of Vail. We have so many rentals and homes being used for Air bnb type rentals there is no ability for workers to rent units.
1
The Town's focus on deed-restricted housing within town boundaries is inappropriate and NOT supported by the majority of full-
time residents. The programs should be terminated immediately.1
There are so many people 'cheating' the tax system here. People owning second or third homes in Vail should be contributing
more in taxes to fund schools and local housing.1
There is currently no housing or plans for senior citizens. Consider townhome-style development for year-round residents who
might want to downsize, eliminate maintenance, etc.1
This is a country problem now- Vail is complete 1
TOV should not be in the business of providing housing for more slaves under the guise of 'sustaining communities'. Not
everyone can live in La Jolla, Montecito, or Vail because of sheer economics.1
Town of Vail must stay out of the housing market. Vail is completely built. If you desire to build something in Vail, you must
knock-down something. No more construction. We have enough people. Our quality of life suffers as more construction occurs.1
Town of Vail should let the largest company (Vail Resorts) foot the bill 1
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Unfortunately my experiences with employee housing is very unfavorable; they are almost instant slums needing much cleaning
and repair at the end of each rental. And it is very difficult to control the number of inoperative vehicles presenting a constant
eyesore.
1
unfortunatley it's too late at this stage in vail's growth to be able to provide any meaningful volume of affordable vail properties
for this.1
Use density as a tool to increase housing opportunities 1
Vail has limited space and there will never be enough housing for everyone that WANTS to live in Vail. People that work at Saks
5th Ave in NY don't live on 5th Avenue. They commute. Does everyone who works in Vail have to live here? Increase ECO bus
service and move housing out of high cost real estate areas.
1
Vail Resorts has to be part of the solution, they have the financial resources as well as the real estate, the town is on a fool's
errand to address a problem that VR should be leading from the front on.1
Vail Resorts should fund the housing 1
We had an implemented law on short term rental units (RICH PPL making lots of $$ on VRBO but nowhere for locals to live) but
this was retracted. WHY????????1
We have an EHU and support the concept.1
We have lived here through 7 small recessions (1-2 years) and one long lasting recession 2008 where many employees never
came back, and now this COVID may be the longest one ever. it came at time when there was a large push for more housing to
meet the great need of a boom. Like building a church for Easter. When is too big really too big for a town limited on all sides
with public lands? What is the limit on the number of skiers? What is the number of skier collisions? How big does the hospital
have to be? How heavy the traffic? Vail pass closures are getting to be huge commerce and visitor and local issue. Car rentals do
not have snow tires for unsuspecting visitors. It's become a down valley bragging rite to say you never come to Vail any more.
Too crowded and no parking in winter, shops too expensive. It's becoming a Disneyland with I bet a majority of shops owned by
Vail resorts. TOV builds housing and VR buys most of the units. Doesn't help small businesses.
1
We need 1000's more units, get going. Stop building units for people who can afford to figure out their own housing. Example,
that beautiful lot above the fire station, what a waste of land that we will never get back. One of the richest people in Vail owns
one of those units, disgusting!
1
We should severely restrict VRBO short term rentals... They ruined the neighborhood and are changing the character of Vail.1
We worked hard and sacrificed to live here. The giveaway programs are not even appreciated by young adults. They take
advantage and give nothing back to the community. Earning is the way to be a good citizen 1
what the Town did to impact short term rental homeowners is pathetic. it's causing me to have to sell my place at the VRC.
requiring a property manager within 50 miles is ridiculous, given that some HOA's do not permit non-owner / non-hoa property
managers.
1
Whatever the decision we need to keep the environmental effects top priority 1
whats going on with the old roost lot?1
While it would be great for Locals to own in Vail, I don't want to pay for it. Peter Noble should pay for it with his development
money. He needs employees for his developments so he should pay to house them, not me!1
Why not build some dorm like housing with minimal space to support all the seasonal workers this valley needs. They don't need
a lot of room since they typically come for the season. They should be able to live in vail proper not Eagle or gypsum!!!!1
Why should a local trying to update their property be expected to finance the living situation for someone else. I might support
this for second homes - but this would be one more obstacle in the increasingly expensive proposition of locals trying to update
and stay in Vail. This is nuts!!!!
1
Why would you add houses on wildlife land, maybe you should have thought of that when you built hundreds of massive houses.1
Yes- build massive 'affordable' housing within 30 miles of Vail and have busses run every 15 minutes for BC/Vail/Avon. This is
how places with expensive real estate work. All of the suggested plans will not be worth it and create bureaucratic barriers to
reasonable, market-driven growth (if, in fact, that even happens again in my lifetime after COVID- hate to be pessimistic here but
where will the capital come from for any of these projects?)
1
You still need to add seasonal housing.1
Open Link 126
Add a Vacancy Tax and STR tax to fund up the development of deed restricted units. incentive the construction/addition of LTR
of lock offs/carriage houses on/in existing properties. Personally contact all new construction/remodel permit holders and
construction companies to inform them of the options/incentives available to build LTR deed restricted housing on units zoned
Primary/secondary.
1
Additional housing outside the town needs to be encouraged. Cooperation with other bodies should be encouraged.1
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Adopt a 2-tier property tax: lower for full-time residents and higher for homes that nobody actually lives in.1
ADU's are a critical addition and need to be a requirement or nearly so on all new residential development AND
REDEVELOPMENT. NOBODY needs an empty 8K sq ft house.. Also find more places to put 600 sq ft residential units within
commercial spaces like in europe. More mixes and unique spaces as well as big projects. Be mindful that younger people have
less cars.
1
Affordable housing issues have been pushed aside for too many years in Vail. Action should be taken ASAP.1
Again the people that would gain should have to pay 1
Again; county wide 1
Allow existing houses to create lockoff within their existing home for LTR only. Make the LTR as or more appealing as the STR.
Require STR owners to live in their home for x number of weeks or to pay increased taxes or fees.1
Allow the use of modular small-homes to take care of this issue 1
Allowing developers to meet deed-restricted housing outside of town boundaries is ok in my mind but no further west than
Edwards/Wolcott. Vail shouldn't be an Aspen where people are busing in to work from an hour away.1
Allowing developers to push housing outside if the town does not improve the quality of life for the workers.1
As mentioned earlier , would love a home in VAIL without certain restrictions. Also, we were unable to change appliances,etc. in
our potential home. There are a lot of issues with housing 1
As mentioned earlier.1
As mentioned, Chamonix was successful at building homes, but not AFFORDABLE ones. Also, the whole STR program is a joke. In
order for it to work properly, the Town needs to be more involved with ensuring that the STR's are actually safe to rent and the
Town should be able to collect more revenue from those who want to STR their properties.
1
Better transportation system to get workers into the cities is needed versus having workers live in town. The cost difference is to
great to be supported by developers.1
Better use of town-owned lands.1
Both the TOV and VR need to focus on local housing using available land. No EpicVail development where the current VR
maintenance building is, this needs to be housing 1
Build a deck over I70 where the road is below the height of north frontage road and use that to build deed restricted housing.
Hiding the highway would look so much better. It would eliminate the division between the north and south sides of the highway
and reduce highway noise
1
Build all new employee housing west of Avon!!!!!!!1
Build housing beyond Gypsum and provide free transit. Provide comfortable housing for locals.1
Build in/up. Multi-use. 2nd floors for residential on existing strip mall areas. Encourage shared spaces, like the new development
in Eagle by Lachie Thomas. Require parking for new developments. Charge 2nd homeowners larger fee. Encourage shared
parking/riding - 'rent a space for the day' options.
1
Build it along the regional transit bus line and not in the high tourist and condo rented to tourist. Increase the short term
restrictions and make sure you enforce the rules.1
building affordable housing in Edwards supports Edwards not VAIL 1
Can we access more property on the north frontage road in between main roundabout and Red Sandstone school? All that land
on the north side going toward east Vail? Is that national forest land? Can we strike a deal with the state to allow for
development for worker housing? There are no homeowners in these areas to complain about blocked views, etc...With greater
density we don't particularly need deed restricted. Why restrict property ownership. Have restrictions on who gets to buy, full
time residents yes, but give the young people a chance to own a home and let the market dictate where that goes.
1
Collaborate with Eagle County in other areas of Eagle County.1
Collaboration between all towns and areas of Eagle County to provide affordable housing with accessible frequent
transportation.1
Consider garage renovations for studio apartments; mandate second homes have an employee unit for someone who works in
town 1
Deed restricted housing also need ample parking 1
deed restricted housing MUST help year round residents who work for businesses in town and who ae the backbone of this
community. They should not be priced so that only older already successful people can move back into Vail 1
Deed restricted housing should not be forced into high income areas. Even in large metropolitan areas people are bused into
work from surrounding communities.1
Do not let developers or close-minded residents send the Town of Vail housing problem down valley. It is irresponsible to kick
the can, very literally, down the road.1
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Don't enough people live in Vail already? Why do we need to make it easier for people to live here? Overcrowding is an issue. An
issue that is further exacerbated by adding additional residential housing. I believe that Vail is jumping on an issue that is far
larger in other mountain communities and making it a problem in Vail simply because it is a trendy topic.
1
Don't kill anymore wildlife for employee housing !! It's not your right to tell people what they can do with their property they
bought with their own money. They have a right to do as they wish. Enough with the deed restricted housing sales. There are
locals buying these up and not doing what it is intended for. You are giving them all these grants to help purchase them , which
you should have nothing to do with. There are so many people taking advantage of this !!!
1
Eagle County is very expensive to live and thrive in. Many people want to move to Vail, to enjoy mountains,water sports, etc. But
they all end up working too much just to get by. No time or extra money to enjoy the reason you came here to begin with. Im 56
years old, 50 of those years spent in Minturn, watching Vail grow. How do you even get enough votes to make any decisions,
with so many 2nd homeowners in the area?
1
Eagle Vail and WalMart Ville Has so much space for homes etc, more than enough.1
Fees will just make housing more expensive. Higher density is needed to add more supply 1
Funding affordable projects outside of town boundaries should The priority. Much more efficient.1
Get out of the real estate market and let free market forces take care of it!1
Have Vail Resorts build a seasonal dorm and deed housing for it's full time and seasonal employees perhaps in Minturn or
Evervail Area.1
Housing alone cannot solve this problem. Vail Resorts cannot pay lift operators $12/hr and expect them to find any housing. TOV
must work with Vail Resorts to increase pay for entry level workers (remember, these are the front line customer service agents
for all visitors of the mountain- they need to be treated well!)
1
Housing Authority and Staff are perceived as 'untouchable' and think that their role in the town is greater then any other. Build
housing, stop giving money to people who can already afford to own. You aren't helping create housing, just giving cash to
people who likely don't live pay-check to pay-check to support this community.
1
Housing is complicated and expensive. Important to have as many tools in the tool box as possible. I think vail in deed is a good
start but I also think It's important to look at other options in addition to ro deed restriction 1
I am against short term rentals 1
I do not support deed-restrictions in the Town of Vail. There is plenty of housing down valley (Avon to Gypsum and even
Dotsero). Deed restrictions lower the long-term value of real estate and promotes crime and over development that is already
at capacity.
1
I don't know enough about Vail's specifics to truly comment but I don't want what happened in Southern CA to happen to Vail. It
ruined the community in Hermosa Beach and if we are not careful here in Vail, it will ruin the community here too.1
I don't think we should drop one more penny into deed restricted housing until we provide extensive employee housing for low
income workers in our community.1
I don't understand why you don't build a large dormitory style building in somewhere like Minturn (there was a large parcel of
land there for sale by Union Pacific recently) and partner with Vail Resorts to provide shuttle service or bus service to move
employees to the resort. You could also look at Eagle-Vail, Avon or Edwards area to move employees to and from Vail. It is not
that far a distance.
1
I feel that there should be vouchers available to workers to help offset the housing costs. Long term more employee housing
needs to be built with various options from dorm style to single family homes. There should be frequent free transport for
employees across the valley.
1
I just think that the Chamonix project - the cost of it - was a joke. Middle class workers and first-time homebuyers in Vail cannot
afford $400,000 / $500,000 homes.1
I just think there should be a focus on affordable units, not just deed restricted.1
I like the idea of accessory dwelling, but we know that will never happen w/the big wig homeowner. They will figure out a way
NOT to have a local living in or near their million dollar unit. It will just become an extension of their mansion home? Local
restrictions on short term great idea so less will do it and more long terms will open up. Tax on new developments? Its already
pricey to build here - is that going to stop some from building? Please do not push all deed restricted housing west... Vail needs
to share in this project!!!
1
I saw towns in S FL that developers bought up sgl family homes and put duplexes on the same lot doubling the car traffic but not
expanding roads.1
I think if hotels in Vail were reasonable, Airbnb type entities wouldn't do as well. Hotels should try to be more competitive.1
I think that allowing people who are not full time resident, to buy properties in vail for short term rental is contributing to the
housing problem...1
I think that commercial developments should contribute fees vs residential.1
I will have to educate myself on this issue 1
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I would like the town to look at the area between matterhorn and lionhead as a possible site for more housing 1
If Vail Resorts is so concerned about housing for their employees, how can we continue to allow VR to sit on the Ever Vail
property and do nothing with it? That would be wonderful location for employee housing. Plus it is an EYE-SORE of land that
distracts from the aesthetics of the surroundings.
1
If you build housing down valley you are only providing employees for business down valley unless you address the parking at
the same time it is a wasted effort. Outside of that NO COMMENT.1
If you don't control and restrict growth, the housing issue will never, ever end. The problem is out of control growth.1
I'm a big fan of ADU's and lock-offs. I have a lock-off in Intermountain rented to a local full-time worker. I am very happy with the
situation. I don't AirBnb my house. However, with hotels being so expensive up here ... I really don't think you want to restrict
that.
1
I'm a huge fan of the deed restriction program. I am not a fan of additional STR regulations. The existing regulations were put in
place while the owner of a small property management company was on the town council, and the policies were a clear
retaliation against homeowners who had recently left his rental program in favor of Vrbo, Airbnb, etc. He has since been fired by
his largest HOA.
1
I'm not current on these issues. But I think it's important to differentiate between employee housing (seasonal workers) and
folks who aspire to become permanent residents and are looking for a way to buy into Vail. I'm not certain the survey has
phrased this properly?
1
In general, I don't like to tell people what they can and cant do with property they own, unless it was purchased with restriction
and governance already attached. As far as long term rentals go, they can be worst neighbors than having a STR next door, it
just depends on who you get.
1
Increase fees or taxes on short term rentals. It hurts our long term rental options and brings too many unscrupulous people to
our neighborhoods.1
Increase minimum wages to a livable minimum!!! Stop subsidizing Vail Resorts!!1
Increase the down payment assistance. Provide low interest loans. Pay the town employees a livable wage. Pay them overtime
for hours worked instead of sending them home.1
Increased density seems necessary to me. Either by building taller developments where it is ok to do so, or by the above idea of
accessory units.1
Increasing density is a useful tool for adding housing units, but it is also very important to make sure the units are desirable to
long term residents including appropriate parking and storage as well as not having overly restrictive rules on personal choice
such as being able to have pets.
1
Indeed program is great, but when I see a deed was purchased for a home of over a million, it's hard to justify that in my eyes. I
would love a home that is $1.2m but if I were to buy that with TOV owning the deed, it's a hard resel. Focus on deeds that homes
are less than $1m. Also, I have not seen anything on a property that is deed restricted and then owner retires, can they still live
in that home since they don't work full time in the county anymore? But worked in the county for X amount of years? I'm an
owner in Vail and sold my deed, my worry is in 20 years when I retire I can't live there anymore
1
Indeed program seems to be working. Don't take open space/open areas, or go higher - it changes the light and views. We need
to protect the natural light and views in the Vail Valley.1
It would be great to figure out a way to utilize the non-primary properties as a housing option for seasonal/temporary workers.
Two bedroom condos that are under utilized or not utilized. Arranging housing would require man power and individualized
agreements with every property owner willing to house someone.
1
it would be interesting to see the change in volume of STR in the past 5 years. If STR are generating enough revenue to make it
more lucrative to STR the long term, then tax them more. They are the problem.1
Maybe buy land in Minturn near the rail road tracts develop the property for employees and provide busing 1
More units like Timber Ridge.1
Move these projects forward: -Finish rebuilding Timber Ridge. -Develop The Roost Property (I thought there was a proposal that
has not moved forward. -Public private partnerships to build new residential units specifically for workers. -The Vail InDeed
Program will eventually damage property values, when they have over 50% of any of the HOA's units, forcing owners from
private ownership into a government subsidized situation.
1
My taxes and hard work is not here to support someones lifestyle.1
No 5
NO MORE DEED RESTRICTED OR EMPLOYEE HOUSING IN VAIL!!!!!!!!!!!! How many people work in Manhattan that live
elsewhere and commute???? San Francisco??? Denver????? You don't have to live in Vail to work here!!!1
NO MORE HOUSING IN VAIL, there is plenty of room down Valley that would be cheaper and cause less congestion. Offer more
free bus routes to those areas and build.1
No new taxes!1
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None 1
Nothing other than it need to be affordable not just for the higher end income.1
Please see my comments already made throughout this survey.1
RE new or expanded residential development contributing fees... maybe only above a certain cost threshold? A full-time resident
building a home for them to occupy is very different from PT resident homes or FT homes that are high end. Needs to be scalable
or exempt at some level.
1
Regulate short term rentals! Tax them A LOT. If you are increasing density, then developers also need to increase parking. Lions
Ridge should have had to build a parking structure, much like Middle Creek.1
Renters can be good and bad to full time residents. Long term renters need to be selective in who and how many they put in
their units. STR's need to be well controlled and permitted with adherence to community values and noise restrictions 1
residents need to be better informed about resident occupied deed restricted housing, with email and regular mail explaining
this 1
Short-term rentals should be restricted in areas that we not intended for that purpose. Properties outside of condominiums, Vail
Village, Lionshead, Sandstone, Cascade, should restrict the number of STR licenses. It is common sense!1
Stop allowing developers greed 1
STR is a blanket statement. Most hotels in Vail could also be considered STR Condotels. They bring in more people and taxes for
the town. Their needs to be clarification in regards to 'restrictions'.1
STRs in small condo developments without on site management creates headaches for the locals who live in these buildings.
Anything the town can do to discourage STRs outside of the core resort area has my support.1
take empty mansions and make into multi unit family homes 1
Teacher next door program. Work with public school system to provide housing for full time teachers who sign a contract stating
they need to be employees or retired from eaglecounty schools to purchase and maintain ownership.1
Term limit the number of days per year or two years that STR can be used per unit 1
The land and housing is any resort has been become to expensive to build employee housing and subsidize it. That ship sailed a
long time ago. That is why the majority of the population moved down valley years ago. Find land down valley and provide
timely and free busing for seasonal employees not business owners
1
The town and businesses can buy, build and own property for their employees to rent. I don't think deed restricted property is
the answer. I believe the free market works best. Taxpayers should not be paying for private employees of businesses.1
The town council needs to get on board. The communication that this needs to happen with virulent opposition to recent
project(s) is a hypocritical position that I cannot fathom.1
The town has driven up rent through their past actions. Since the Town is focused on driving up real estate prices, employees will
be forced to commute further and further.1
The town rushed ahead with the rezoning of critical habitat and partnership with VR under the guise of affordable housing. This
was short-sighted. Take a critical look at AirbNB and short term rentals, increase the requirement for developments to build
housing on site, keep improving Vail Indeed.
1
The Town should not try and go it alone on this. It needs to be a collaborative issue with the other Towns and the county to
provide affordable housing.1
The true draw for many residents is living in close proximity to other individuals who are similar in all aspects of life. The workers
are awesome, truly and offer a great service to the visitors and residents; however they do not belong right next door. I
commuted to work for decades, so can they.
1
There are several areas, particlarly in Minturn tat need to be analuyzed for emp hgs 1
there is a gross square footage rule Jonathan Spence throws at you when you ask about expanding a residence that he Baffles
you with jargon, does not fully explain or provide source documentation to allow you to research and does not help at all in
allowing such 'accessory dwellings' to be constructed.
1
There is a lot of housing that stays empty. Can we do something about this and utilize the empty space?1
TOV provides a lot of lip service, more interested in money and more guests 1
Town chose Goats over people. Wrong priorities. very disappointing. You talked a good game but actions do not support.1
Town should continue to be 100% transparent with all proposals. There should be not surprises and even the hint of 'conflict of
interest' by VRI is unacceptable!1
Utilize Town owned properties that are underutilized, for example upper bench of Donovan Park which has infrastructure and
utilities near by.1
Vail indeed is a very good program. focus on redevelopment and infill.1
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Vail needs to focus on front line worker housing in community and join the rest of the county for year round housing past dowd
junction. No point for year round housing when the school system, recreational amenities, etc are down valley. Vail needs to
focus on resort economy and support our larger community in housing and transit
1
We are always going to 'upset' someone in the Vail Valley wherever we build...just build what we need soon.1
We definitely need more housing. Is it possible to create this housing increase without majorly impacting the wildlife? We love
our East Vail big horn sheep!1
We need homes in Town to maintain a community, not cash to buy homes downvalley. We need opportunity for families to live
here long term.1
We need housing in-town, not cash. We need to keep people living in Vail, or we will lose our community.1
We need more affordable housing!1
West Vail master plan can help. Find a permanent source of funding for Vail InDeed. Don't restrict short term rentals, you're
taking private property rights - leave it to HOA a and party wall agreement amendment if owners agree 1
While there has always been a housing shortage for workers, when Vail allowed STR, you made it even worse by far!!!!! I
suspect the TOV had a problem with STR and 'policeing' it before, but now so many homes, apartments have been taken off the
market for workers because people can make more $ renting on a STR. Until this is addressed, you will continue to have an sen
greater shortage. I know of 4 units that used to be rented to Vail residents that now are rented by vacationers because they can
make more money. I think this policy needs to at least be changed to monthly rentals or perhaps even longer. Yes, people will
violate, because of bnb's etc. but at least there will be a law in place to enforce. And believe me, people will report their
neighbors because the noise of renters on a weekly basis is mostly noise and partying. We have such an example in our next
door neighbor. Most high rises in resort areas have a monthly minimum or more. You allowed this to happen, and while you
might have had to do something, I'm very much appalled at how many people have made their units STR and taken them off the
market for i.e. 4-6 month rentals.
1
Years ago, the town passed a rule that all new homes have an employee unit. This rule was never enforced and the cycle
continues. Same with developments with retail having to supply parking for each retail. Whatever you do now - will future
councils keep the requirements?
1
Yes use the old Roost lot for Employee Housing. Do not allow the planned East Vail Employee Housing to be built. The Vail Units
this Developer has built Lionsridge and Chamionix are ugly. Rebuild the crummy Vail Resorts housing by the Post Office.1
You need to pressure Vail Resorts to pay for dormitory style housing or small apartments for their work force.1
Your deed restricted housing is still insanely expensive and hard to get into. All these condo owners only renting out during the
summer then airbnb for wads of cash in the winter is screwing people. 'Let's pack everyone in like sardines and make them live
15 miles away' doesn't really help much with building the community or going green does it? This shit is the # 1 source of all the
mental health problems here. This place is greed on crack. I automatically hate every tourist I meet. I can't vent my rage nearly
enough, this is what trickle down economics does, makes me fucking sick.
1
Q55: Please identify the barriers that exist toward your personal use of environmentally-friendly landscaping
practices on your property. If you rated other above, please describe:14
Invite Sample 9
Be more available Togo 1
fire mitigation regs Lack of knowledgable input at review process 1
I need to educated on eco friendly landscaping do you allow fake grass? you should 1
I still see himes along the creek in InterMtn cutting down their stream side willows. Not alot, but 1
it seems many people are unaware how the pesticides effect the gore, although the landscapers might 1
It's hard to convince people that natural is better than something that looks like a golf course. Ke 1
re-landscaping would be expensive 1
rRound-up outlawed within Vail 1
xxx 1
Open Link 5
I do not have property adjacent to Gore Creek 1
I use only local plants 1
Not only Defences as described but aslo Offence and Proactively cleaning etc.1
Volcanic gravel pushed into the creek 1
Would like to be able to have an attractively fenced yard for my dogs.1
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Q58: Do you have any comments or unanswered questions related to Emergency Preparedness in Vail?86
Invite Sample 52
All eyes ought to be on the primary threat: everyone jamming the only two exists out of town: east, and west.1
Better communication on how & where we need to register 1
Don't know enough to comment.1
Don't know what the EC Alert is. What does the town think are examples of catastrophic emergency events, Sounds like the
town trying to scare us. why 1
EC Alert is over used. I had to turn it off because I could not stand the beeping.1
evacuation routs 1
Exit for our community is vital. We should all have access to an exit strategy ie who drives to which roundabout to leave!!!1
give more publicity to EC Alert 1
Have not heard of EC Alert.1
I am not aware of EC Alert, so I will look into it. Especially since we are in tge middle of Corona Virus threat. Aside: I am in favor
of a controlled burn in Booth Creek area to improve sheep habitat and I think it can be done safely. I would be willing to work
with my BC neighbors to get a consensus.
1
I am not sure whether we are registered with EC Alert. I will look into this.1
I have no idea what EC Alert is 1
I have signed up for EC alerts and there are too many. I do not no how to stop them or filter them for revelance. I do not need to
know every time a moose crosses the street.1
I just signed up for EC Alert 1
I like to think that we are much better prepared than the tourists that come to vist.1
I'm down to two rolls of toilet paper. Hoping the supply chain holds up.1
I'm registered with EC Alert but feel the service could be improved; even traffic/highway alerts are often confusing,
contradictory, or incorrect.1
Is there a document that we can obtain to find out what the Vail preparararion plan is.1
just a thanks for the 'how prepared are you' question. i'll get on it 1
Know nothing about it, except for the fire mitigation preparation home visits performed by the Vail Fire Department.1
Let us cut down trees that we think are creating a dangerous situation without so much red tape. Give us some credit. We're
not a bunch of idiots.1
Let's get people inside their homes now for this natural emergency 1
Need more information on how to sign up for EC Alert 1
No 6
No not at the moment 1
No.1
Not certain what EC Alert is about; used to get text(s)/emails about accidents, etc., but became more of a burden than useful so
dropped it... ? Options... Last year a 'gas leak' occurred in East Vail; East Meadow Drive was closed and buses re-routed: none
of us were aware of the issue/risk/options...
1
Other than being registered with EC Alert and having emergency provisions in cars for road closures in winter, what other
suggestions does the Town suggest each homeowner prepare for (ie fire evacuation)?1
Other than subscribing to EC Alerts, provide a list of what we need to do to properly prepare 1
Paramedic in home. Fireman/ambulance person in home. Need to work on statistics and event monitoring to provide to public 1
Provide guidelines to everyone regarding how to prepare.1
Thanks for what you've done. This should continue to be an ongoing priority.1
The current initiatives to drive all new development towards all electric will have unimaginable negative consequences in the
future in terms of creating a more resilient community.1
The fact that I70 is the only year round access / exit to town is a little concerning.1
The most critical question in preparing for emergency is the transportation between Vail and Denver! The TOV really needs to
push the state DOT and Vail Resort to the table to work out a long term solution!!!1
There could be more resources sent out, provided to residents.1
This is a good heads up, thanks!1
Until mentioned in this survey had no idea that an EC system existed (I just signed up - thanks!).1
We are registered with EC alert. Does the town halve an action plan for wildfire, avalanche or terrorism?1
We need another route to get out of East Vail.1
We need to do homework on this topic. We have had a fire evaluation.1
What is EC Alert? Obviously not sending out information to homeowners about it.1
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when I tried to sign up for EC alert they wanted me to create an account and a password--I have too many of these and I
declined. Why not just allow me to receive the alerts without this?1
When Vail Pass closes due to bad weather, traffic should be diverted at west vail, not vail village. Vail village has no affordable
hotels or restaurants and no gas stations. West vail has all of those and room for cars to park and wait.1
Why does the 911 continue to have outages. This is unacceptable.1
Would depend on condo management and follow their directions 1
You are moving in the right direction. Wife called a previous fire chief to ask about the emergency plan due to pine beetle fire
hazard problem and he did not know what she was talking about.1
Open Link 34
Apparently I do since I'm clueless on what EC Alert is and how to register???1
Give us suggestions on how to be prepared!1
Having a resource to look at on preparedness would be helpful.1
Hello? They will not stand up to rich people and second homeowners to keep the year round community safe 1
How do I know if we are registered with EC alert? Not sure if we are 1
I feel well-informed, and I appreciate the EC Alert system. I should probably be more prepared to evacuate.1
I have lived here for 30 years. Always wondered what we were preparing for? The only thing I could think of was a wild fire.
Never thought of PANDEMIC. Perhaps actually gaming out some scenarios that we need to be ready for.1
I have no info on this matter 1
I think it would be valuable to share with the community what the likely scenarios are for an evacuation and then detail how to
effectively execute it.1
If it looks like we might have an event, it would not take long to put a few necessities in cars However, we should have
communication as to which way to go The event will most likely dictate that Headed east will most likely be a disaster.1
In the case of having pets, I'm not sure if my pet would be allowed to accompany me to an emergency location 1
information on public shelter heat, , sanitation and feeding options if loss of normal utilities for any length of time 1
keep it up 1
Make sure it works properly. Need to test if occassionally.1
need guidelines.1
No 5
No questions 1
None 2
one thing to thank COVID-19 for is making us all have emergency stores and preparations 1
Only one way in and out of inter mountain 1
Other than bugging out because of wildfire we are prepared(which is more likely than most events, other than a pandemic).1
Running an ad in the local papers might be a good way to teach locals what to do in the event of an emergency like a flooding
river or forest fire. A quick checklist, 'Have this, this, and this ready to be packed in your vehicle. Gas up your vehicle now. Back
up any computer hard drives to the cloud.' That type of thing.
1
There needs to be more information provided for both the resident and the visitor for possible emergency situations.1
Thought those emergency COVID cell phone alerts were pretty effective...1
Very concerned about exiting the valley in wildfire situations. What is being done to educate public?1
What exactly would that entail?1
What will you guys do with Dowd Junction? There's no way out of our Valley, if Hwy 6 gets closed due to fire, avalanches or
mudslides through RedCliff &/or Eagle Vail. There MUST be a way out guys!!!1
where can I register 1
Where would we get information?1
Q61: Other (please specify): To get around Vail and the region, what barriers/impediments keep you from using
your car less? (Check all that apply)52
Invite Sample 30
Bringing my dog to town 1
Bus doesnt go frequently enough to where my errands are/shopping is 1
Bus not frequent enough 1
bus routes dont always work 1
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Bus schedule: the need for more frequent service 1
Buses are often very crowded at peak times ski season 1
comfort and convenience (being honest)1
Do not often go to the village 1
Do use the bus but drive for needed shopping since bags to awkward to carry 1
ECO is too inconvenient mostly. I need a frequent Gypsum to Vail express. Preferably train.1
grocery shopping for large family not good with bus 1
Handicapped 1
I am tired of your survey. It is too long.1
I do not drive except for groceries 1
I don't use my car much in town in the winter 1
I drive to work at night since the bus schedule is less during the evening.1
I use the TOV buses to go to/from the Village or Lionshead, but I don't have any interest in taking highway buses to go to
Walmart or whatever. I also don't want to try to load all my groceries (even from Safeway or King Soopers) onto a bus, so I drive
t
1
I'm a walker!1
inadequate bus schedule to meet my needs; especially at night and after summer concerts; the buses need to run much more
frequently then in order to encourage me to use the bus. If I have dinner after the concert etc I cannot get home comfortably by
bus d
1
no summer bus service Lionsridge 1
not convenient 1
Not enough parking at residence for guests 1
Running errands away from bus routes.1
takes longer on bus to do grocery shopping and difficult to carry everything on bus 1
The hill from my nearest bus stop to my home is steep and often icy.1
We walk to town as much as possible.1
Weather 2
weather/cops not using road block so people can get home due to pass closings 1
when I leave my home its either to go to a store in W Vail, which are very close. So, I dont feel like Im ruining the environment
to drive two miles. Or, I'm oing to a trailhead or river to fish and often there are no bus routes where I go. I do ride m 1
Open Link 22
Bus rides take way to long to get to and from vail. The express is nice but only runs a few times 1
can't take my dog on bus 1
Commute 1
Dogs aren't allowed on the in town busses 1
few parking spaces in town of Avon to leave a car 1
hard to carry equipment for activity ie skis or bike 1
Hard to ride bikes in roundabouts and would love to have an easier ewasy (underpass/bridge/tunnel) to get from west vail
(matterhorn) over to west vail mall area 1
I almost exclusively take the bus or walk!1
I have a car but use the bus locally.1
I HAVE TO DRIVE 80 MILES A DAY! BECAUSE IT IS TO FUCKING EXPENSIVE TO LIVE HERE!!!!1
I use my car primarily for errands. I consolidate errands and need the car to carry things.1
Inadequate/expensive options 1
I've always parked in a structure and walked to where I needed to go when visiting 1
Like having car to run errands 1
Need to transport equipment 1
No sidewalks along LionsRidge Loop 3
Poor transit alternatives 1
The difference in commute times. If I drive it takes 20 minutes, if I take the bus, it takes over an hour.1
Vail OR down valley 1
Weather 1
Q62: Do you have any suggestions on ways to encourage alternative transportation opportunities (bus, bike,
pedestrian use, etc ) in Vail and throughout the region?305
Invite Sample 169
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A set of incentives 1
Add a few more stops to make the bus more available for families with small children, families with disabilities, and older people.
A good stop would be at Gore Circle Circle S and Main Gore Drive N. There is a lot of potential at that corner to pick up families.1
add and improve bike paths 1
add more free parking lots by bus routes.1
Additional Rapid Chargers for E-cars 1
Again, overflow parking on the Frontage road is a problem in the area. As a person who frequently bikes into town from east vail
in the summer, it is VERY scary to be a bike or a pedestrian when the shoulder is blocked by overflow parked cars.1
allow all kinds of battery motorized alternative transportation on bike routes and plow them in winter.1
allowing dogs on transportation. less overcrowding in the winter 1
already do this by having bus, bike paths, walking paths, etc.1
As a dog owner and East Vail resident, the only way to bring my pup in to the town is by driving. Not sure the feasibility of
allowing dogs on the bus during the summer, but that would mean I wouldn't have to drive. I like that the summer buses now
run on a 30 min schedule instead of hourly. Oh - and nice job doubling up on the East Vail buses during mornings in the winter!
What used to be overcrowded is now at a comfortable capacity.
1
As I mentioned earlier - better/additional sidewalks would be helpful.1
Be realistic about this. People like their cars and you won't get far trying to dissuade them.1
Better advertising 1
Better coordinate the 1st Bustang ride at 6:30 AM with TOV bus schedules. A 5 or 10 minute buffer.1
Bike lane on the frontage road. The adjoining paths are many times too crowded with walkers and dogs to allow bikes through
without fining the bike bell or saying on your left. In Europe, the use of a bike lane on the road is extensive and works well.1
bike path in east vail not plowed during winter 1
Bike rentals?1
Bike sharing program in summer 1
bikes or scooters like you see in Europe or Washington D.C. Vail would seem more accessible from the Ford amphitheater to
Cascade and beyond with his simple means of transportation 1
Build rail system from east end of Bighorn Rd thru valley to Dotzero.See my leter to TOV Council in 2012. Just building more
parking structures is not the answer. This year (two structures) at about $70 milion is not the way to go! Transportation is the
method - not more parking!
1
bus frequency, make bike paths lit/safer so that they are more usable in summer 1
Bus schedules need to be more convenient. Biking along the frontage road between Vail and East Vail is unsafe at night.1
Buses buses and buses! More stops (especially in neighborhood with more houses and steep slopes such as Bald Mountain road)
will help too. Perhaps a 'call light' system that riders can trigger with smart phone. When light is on, the bus will take an extra
mile up the road to pick up. This will reduce demand of several parking spaces in a day, just on this street along! They will add
up, and leaving more spaces for visitors. This will reduce pressure to build more (ugly) parking structures.
1
Businesses like airlines are forced to model their pricing with maximum efficiency in order to benefit their thin profit margins,
however Vail, as a government and not a business operating on razor thin profit margins, would be better suited to treat all
drivers fairly (rather than bias the garages to those with higher incomes) instead of making parking more expensive in a town
where parking is already a huge pain during busy times. Parking is probably the number one complaint that people mention
about Vail and making it even LESS accessible will be a poor and selfish move by the town. If you want people to continue to ride
the busses than you have to continue to do what you have always done: keep hiring sexy bus drivers!
1
Buy the union pacific rail lines and put a commuter/scenic train on it.1
Continued support and maintenance of bike/walking paths. Keep publicizing bus and bike use. We use them now and
investments in these should continue.1
Countless studies show that Americans don't really like using public transit (with very few exceptions, like in New York City). In
most places, capacity far outsizes actual use. Vail should not make the mistake many cities have made by spending a ton (more)
money on a 'build it and they will come' theory. It doesn't work. At some point you have provided enough capacity to attract
the achievable usage, and you need to devote your planning and managerial time, energy and money to accommodating cars,
which strongly persist as the preferred mode of transportation for most Americans.
1
Dedicated bike paths. Don't allow parking on the Frontage Roads as these generally are dedicated bike lanes 1
Demand based fees, and dont build any more parking.1
Demand based rates would be good. Management of rogue long term Parker's would be beneficial.1
Denver and DIA should offer more reliable public transportations to the mountains to reduce emissions.1
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Do NOT do 'demand pricing'! Its a rip off.1
Do not take away free summer parking and evening parking 1
Don't like to ride any bus except the Vail town bus.1
During peak times, increase bus service to encourage greater usage of buses for those in town. Also consider increasing routes
in busy periods.1
Easier if we were not a resort. People are mentally dependent on cars. Bikers have no respect for other users of all trails.
Creative educational approach. Creative signage not just more signage and striping. More 'local traffic only' signage to reduce
cars. Traffic calming approaches
1
Encourage businesses to give rewards for use of alternative transportation. Make bus passes a perk for those using Eco. Similar
to how ski passes are treated as a reward for service.1
encourage e bikes smaller vehicles pay less.1
expand schedule with more routes and times.1
Find a way (with all of the parties involved) to open the Vail Pass bike path to our class 1 pedal-assist e-bikes.1
Find ways to reward those of us that don't own a car, or those that carpool. Talk to employers and renters about giving those
people some sort of benefit. Also, charge tourist that came on Bustang or Shuttle less for their ski pass. Ask hotels to give them a
break on their room rate.
1
For one thing - why is there not a free bus between Vail and Beaver Creek? This makes no sense unless Beaver Creek just wants
to stay 'exclusive'. But I feel like the local bus system is excellent.1
Give out buttons 'I like the bus'1
Give riders tokens that can be redeemed for something of value ($?) after a certain number are accumulated 1
High parking fees 1
I actually prefer to take the bus in town, but I still need a place to leave my car to access the town services. A park and ride or
alternative storage for a car at edge of town would be helpful.1
I always use the bus, or ride my bicycle so I disagree with all of the above 1
I believe adequate transportation is available. My job is located in Edwards and I need to use my car. For skiing, I have a parking
space at my elderly mother's condo or we use the Vail or LH Parking Structures. In summer for mountain access I use the Vail
Structure.
1
I bike to and from work in the summer, often in the dark. I am satisfied with the amount of lights, and encourage my coworkers
to do the same. Adding the Sandstone Underpass has mad the commute even easier. If I am not biking, I prefer taking my
personal vehicle no mater what because I enjoy the flexibility of not waiting on buses.
1
I bike/walk/bus everywhere 1
I don't know 1
I got hit 2x last season by people riding bikes that could not control them on the hills of the GCT. People ride too fast on the trail.1
I guess more stops to reduce hike to existing stops. Easier access to Golden Peak lift - does the local bus go from Covered bridge
to Golden peak?1
I know this isn't a ToV issue, but if Eco busses were free, more people would use them.1
I live in West Vail and work in Edwards. I would ride my bike to work but there is not a completely safe and connected path.1
I live on Matterhorn Circle when I ski I take the bus. The schedule in season is very convenient. I drive into work as I wait tables
at night and do not want to potentially wait an hour for the next bus after 8 hours of work. So my suggestion is increase
frequency of buses on the night and late night schedule.
1
I ride my bike in the summer and walk in the winter 1
I think we are doing the best we can. Some people just don't like the bus and rather have the convenience of driving.1
I try to use my car less,1
I use my bike / bus all summer long and use the bus all winter long and have no issues with any of the above.1
I use my car for supermarket shopping. There us no way to get on and off the bus with public supermarket packages. I have
tried. and the drivers were not in the least bit helpful.1
I use the bus all the time with the exception of grocery shopping.1
I use the bus daily during the winter, less so in the summer. I keep saying this, but special events are a traffic and logistical
nightmare that stresses the system--we should reduce them wherever possible 1
I use the bus in the winter but at other times, the schedules are just too infrequent.1
I use the bus whenever I can, as parking is a pain 1
I use the E Vail bus at least twice daily. Service is great 1
if I rode my bike I would need a safe place to park it.1
If the Lionsridge Loop had better bus service I would not have to use my car 1
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If you go to demand pricing, remember that the local worker is going to be negatively impacted exactly when we need a happy
workforce the most. Protect the locals (and remember that we all not millionaires.)1
If you want me to take the bus it would have to get me where I want to go faster.1
I'm a walker and biker. I appreciate all the sidewalks and trails and the excellent way in which they are maintained. Additional
attention to the presence of walkers and bikers on roads without sidewalks - e.g., signs reminding cars of shared roads - would
make them safer for walking and biking. I also appreciate the accessibility of public transit. The nearest stop is about 1/3 mile
from our house, which is fine except if I'm carrying skiing equipment.
1
I'm liking the bustang and other services that connect the Vail system to a larger transportation ecosystem. I use the local system
9%5% of the time when I am in Vail. It is the closest thing to what you'd find in Switzerland (the gold standard, IMO) to public
transportation in the USA.
1
Improve bike corridors through Vail. Improve bike and pedestrian corridors from Lionshead to Minturn.1
Increase availability of affordable and comfortable transportation form airports/Denver so more people would use this and cars
less.1
Increase frequency and add stops 1
Increase frequency of bus services and install more transfer stations. As it now stands the system only works for people making
point to point trips. In other words, running errands using the bus is impossible.1
Increase frequency of buses especially in the summer 1
increase frequency of buses in the off and summer and spring. I think the west vail express bus is awesome and it gives me the
belief i can catch the bus ever when I am unsure of when it shores up.1
Increase frequency.1
Increase schedule frequency 1
Increase the number and frequency of buses at peak times in the summer and winter 1
Increase the parking rates if needed. It naturally encourages car pooling, bus, bikes, etc.1
Invest in additional parking. The ski business has just about priced themselves out of business with the variable rate pass.1
It is unrealistic to think that all of the workforce will use mass transit. The decision makers who keep pushing this idea have no
understanding of the complexities and transportation needs of families in the valley. This effort would be more productive if it
was focused on how to meet the transportation needs of families, both those who live in Vail and down-valley, this will require
parking spaces along with imaginative transportation options.
1
it is very challenging for the sandstone bus people to get down to west vail. We need to walk to the sandstone elementary
school to catch the west vail red or green bus depending on which way we are going . it would be helpful to add a stop on the
frontage road closer to our bus route. If you did that I wouldn't have to drive to west vail and could take the bus especially for
dining and the grocery store.
1
It seems to me that on a busy day all the available outlying parking is full! How do you in courage out side of town parking if all
the spaces are full?1
It would be helpful if the buses which go from the Vail area to Avon, Beaver Creek and Edwards would stop at West Vail so that
we (residents of West Vail) do not have to drive to Vail Village to get a bus to Avon, Beaver Creek etc. when we want to go to
the Vilar Center or restaurants in those areas.
1
Just to keep in mind that more and more folks are using motor-assisted toys, such as bikes and one-wheelers, and access on
paths should be considered.1
Keep finding ways to improve them and make them more attractive options 1
Keep parking passes afordable 1
Keep trying to improve down valley transportation as that is key to the workforce getting to work and reducing the stress on
available parking.1
Let's not focus on having enough parking or adding parking, let's turn our focus to alternative transportation. Alternative
transportation opportunities will be created if there is there is not much parking available. Let's be leader in transportation by
being innovative.
1
Light rail from East Vail to Gypsum 1
Longer hours (9pm)and full schedule bus access when TOV paid making starts.1
Love the signs on the back of the buses that say things like, this bus has taken ____ amounts of CO2 out of the atmosphere.....
what if you made some t shirts for the flower crews that have cool sayings? How about a little sticker, everyone here loves swag!
Red to Bed, Green to Go, Vail CO 1962
1
love to see expanded winter tov bus service frequency and routs expanded 1
Maybe some sort of contest in the winter for riding the bus or walking?1
Maybe, ebikes for outlying areas to central locations 1
Mentioned earlier more ECO routes 1
Mo 1
More bike lanes / trails up and down the valley?1
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More bike paths, less traffic in Vail Village with skier drop offs/vans 1
More bus stops in outlying areas.1
More busses available out of season 1
More development = more people, more cars, more parking issues, more environmental impact. In general, less quality of life.
More growth is not all good, limit growth to preserve what makes Vail a great place.1
more free outlying parking lots with bus access (to get cars off Frontage Roads)1
More frequent buses.1
More frequent mass transit, especially to Minturn, Avon and Beaver Creek 1
more frequent. Offer remote parking on bus route 1
More public transit to outlying areas - Breckenridge, Avon, Eagle, etc.1
Move Dobson bus stop to north side of Dobson to be closer to Evergreen and Vail International 1
My bus stop is DARK. It's lower Buffer Creek.1
No 6
No - present policies seem to be appropriate and adequate 1
No comment 1
No, TOV does a great job.1
None 1
Not sure 1
Offer more ways to get up here from Denver that doesn't require individuals driving.1
On certain high capacity days, require 2 or more people in a vehicle when entering a structure 1
Park and Rides for bus users. Use your bus pass to get into a free lot and express routes to down valley locations in Eagle and
Gypsum.1
Pedestrian mall in W Vail, better bike paths, maintained in winter, Redo wildlife crossing in Dowd (a tunnel for cars? A wide
bridge for wildlife?) and have a year round bike path.1
Pedestrian/cyclist safety is the major barrier. It is not safe to walk or cycle from my house in west Vail. The town needs to build
sidewalks, speed humps, and have police patrol the side/residential streets to make them safe for cyclists/pedestrians.1
People will do what they want to do. Park where they want to park. Government should not tell me where to park. That sounds
like too much regulation. Age is factor. Physical ability is a factor. what you like to do is a factor, Bike if you want, walk if you
want, drive if you want.
1
Raising the rates on parking would likely encourage more people to take the local transportation option 1
Regarding your question on parking based on demand...... TOV already does this through its Friday/Saturday Value Card rates. It
is also done with peak (winter) vs. summer pricing. It is aggravating but it works as I change my behavior. But please don't go
crazy; parking is already so high during ski season.
1
Regional use of the bus does not appeal to us, but access and service in town and outlying neighborhoods is one of the most
attractive things about Vail. In season schedule is great; out of season frequency makes it a little more difficult to rely on.1
Resident parking lots near bus stops (Bald Mountain Stop as an example).1
Restrict parking for construction workers cars in the winter. Have more benefits to parking pass card holders where the would
have certain number of spaces that wold be for locals.1
Routes have more time to access maybe using smaller vehicles in slower times 1
Sell fewer Epic Passes???1
Separate dedicated bike and walking lanes to encourage more of each, as bikes don't mix with walkers/runners but we need to
support both.1
Ski racks on buses 1
Split up some routes into two routes so the buses don't have to make so many stops which makes the trip longer and less
appealing to use.1
Stop restricting access for peddle assisted e-bikes so older residents can enjoy the bike paths and opt to ride rather than drive to
their destinations.1
Stop spending money on affordable housing and make all public transportation into/out of Vail free.1
Summer Schedule is not frequent enough as well as night time schedule.1
The bus schedule is great 1
the bus stop in close to me so I tend to not use my car much. I would need to use if going to store 1
The bus system is very good and the Gore Creek Trail and other pedestrian/bike paths are sufficient and fulfill this need.1
the grocery stores have no place to safely put bicycles; no racks.1
The 'last mile' is always the issue. Within Vail I believe that the access to Vail via the intown bus service is wonderful. But,
without a car, try to get to West Vail for groceries, say from the Golf Course area. E-bikes, car sharing from the VV parking
structure could work.
1
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The more convenient it is, the more it will be used. More busses and higher frequency will help. But there also needs to be park-
and-ride lots in west Vail and somewhere near the golf course.1
The problem with pedestrian access to town is the danger because cyclists use pathways as raceways with little (or no) warning
to a pedestrian.1
The usual dilemma: the rich can afford to pay and 'get priority' while the 'workers', young families with children don't have the
financial resources and bear the burden... It always bothered me at the hospitals when there was 'Doctors Only' parking at the
door and the mother with three young children had to park further out...
1
There are times the bus is running on a limited schedule when I think it could run more often. We LOVE the bus!!!1
There needs to be a reevaluation of bus stops and ones added to areas where the stops are few. The bus schedule is a little
confusing. Sidewalks in neighborhoods are severely lacking. An added route to hug in Avon (ie: Walmart would or Avon hub)
would be helpful. Parking is a nightmare. Not sure how to get people out of their cars. A dedicated bus route to and from West
Vail Mall might be of some help. Right now it red to the mall and green from mall but very few know to go Vail commons behind
City Market to get the green route back to town. There needs to be signs on the buses that informs people that they only stop at
dedicated stop and will not stop by waving the drivers to stop.
1
Think bigger! Buses every half hour on weekends fro /to Boulder and Mammoth Parking Lot.1
this is not the purpose of local govt 1
Tourists should pay more. Locals should always get a discount.1
Tov bus is easy and my main transport 1
Transportation from west vail direct to beaver creek 1
Unfortunately, we are not able to ride our bikes (little kids) or take a bus from Potato Patch down to the village. I wish we could.1
Vail resorts should fund an 'Epic Bus' program wherein clean, comfortable buses with WiFi would go from various denver park-n-
ride locations to a convenient drop-off near the slopes. (Transportation center is not close enough.) Town of Vail should be able
to figure out a close-by drop-off for such buses and also handicapped people in Golden Peak, Lionshead or 'ever vail' when built.
1
Vail's bus service makes having a car in the valley mostly optional. Walking is an option, but walking along the frontage road can
be a bit unsettling.1
Very much enjoy the Lions Ridge Loop route all winter and wish it lasted all year round. But I do understand the cost and very
much appreciate our bus system. Love it 1
Walking the narrow roads at night is dangerous.1
We do a good job with free public buses 1
We need overnight parking within a few miles of the city that includes transportation back to the city. When that is available,
then demand based pricing makes sense. Currently, the availability of overnight parking anywhere in the area is woefully
underrepresaented.
1
We seldom use our car when bus service is every 15 or 30 minutes 1
we use the bus less in the summer due to a less frequent schedule, every 30 minutes though we have used it more from when it
was every 60 minutes. keep service at every 30 minutes during the off seasons/early season. we come in November/early
december the bus schedule is an issue. changing parking prices based on demand gives the appearance of price gouging
1
We walk a lot when we are there!1
When there are concerts & events at Ford Park & elsewhere, the bus schedule should be modified 1
Yes, make it easier by having way more buses come round way more frequently and allow bikes etcetera on board 1
Open Link 136
100% Electric. Solar..it can be done.1
A bus stop on the frontage road near the Vail Run building sure would be helpful. (This should have been addressed during the
planning for the underpass!!!!!)1
A tram system.1
Abandon bus for local transportation, move to cable type movement of people. Tram, gondolas, etc. more frequent travel times,
less pollution.1
Add bus service to top of Potato Patch Drive 1
Add more buses. Allow electric golf carts within Vail city limits which solves some of the impediments checked above.1
Add more ease of riding with ski racks and parking at the community bus pick ups.1
Allow dogs to ride with owners. You can limit the times or number of animals if you're concerned about safety. However dog
owners are generally responsible and know whether their dog is a good fit for social interaction. I would much rather take the
bus into town then drive but I'm usually traveling with my dog
1
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Allow leashed dogs on buses 1
As mentioned earlier, walkway between Aspen Lane and Bald Mountain road.1
Better connectivity with downvalley routes. Increase the number of express routes from downvalley towns like Gypsum, Eagle,
and Edwards. No way should a ride from Edwards to Vail take 45 minutes.1
Better rates for local / employee parking 1
Better service to outlying areas within the village.1
Better sidewalks and pedestrian access 1
Better sidewalks. I hate walking on Chamonix Road (between the gas stations. There is zero protection for pedestrians. Same
with north frontage road from the post office to Buffehr Creek. More frequent bus schedules.1
Bike corals at events, that instead of paying for parking your bike, you get something (example: At Octoberfest, you get a
wooden token for riding your bike)1
Bike valet for bikes so I dont have to worry about locks or theft. Do NOT allow the rental scooters to litter town 1
Build a cool bike path to get around center of town more safely and efficiently. Ask art in public places to design it 1
Busses never on time 1
Charge more for parking and charge year round for parking 1
city market needs bike racks.1
Crosswalks to the overflow parking on frontage roads.1
Do not charge for summer parking. We are not near an ECO bus route. We cannot park and ride, either. You need affordable
parking for Eagle County residents.1
Easier for me to drive, less time 1
East Vail has proven that, 'If the bus is convenient, people will use it'.1
Ebike share is needed, also better routes or on support of grocery delivery 1
E-Bikes available for use 1
ECO bus is more expensive than driving when an employer subsidises a parking pass. The valley needs more park-n-ride options
(rather than door to door) because a lot of people don't live directly on a bus route.1
Eco needs to expand their services to accommodate more diverse work schedules.1
ECO Transit has really helped get out of town workers and visitors to TOV.1
ECO transit schedules are the weak link for getting workers into Vail. It takes 1hour for a local bus to get me to vail and 20 min
for me to drive.....and my schedule at work makes using an express bus very unlikely. (my days start after 8am but before 10am
AND my return is often after 8pm
1
electric bike share is needed 1
Encourage alternative transportation opportunities by tying it into financial or other incentives such as discounts at businesses,
especially the ski area, and restaurants.1
Encourage first and last mile to bus stops, ride share, bike stations. Collaborate with Eagle County and utilize resources the town
and county both have.1
exc bus system Also, hotels need to provide ski suttle and uber will be a terrific supplement 1
Find more off site locations (in front of CityMarket/Safeway) where folks can safely park and bus into town. Figure out how to
get folks to give up their cars and use public transportation to Vail and other resorts. Offer monetary bribes to do so--discounts
on the mountain or lift tickets? 'Frequent rider' options? Take 10 public transportation trips and the next one is free? I'm not
even sure there is a bus from Denver to Vail? If so, VR can subsidize it.
1
For those of us with significant commutes, the solution needs to be a regional one. EcoTransit bus service is inconvenient and
challenging to use because I need to be in so many different places. Minturn UPRR property development presents an
interesting opportunity for a rail transit hub, but unfortunately, there doesn't seem to be broader recognition of this or
community leadership pushing for it.
1
Frequency.1
Get the bike path open and plowed in the winter through dowd junction. Get rid of the stigmata that riding the bus to work is for
peasants.1
Good luck 1
Have a stop higher up Buffehr Creek 1
Have designated free bike and scooter parking 1
Have lower parking rates on cars that are left unused for multiple days in the parking structure. Provide lower parking rates for
inconvenient parking locations that are not likely to have daily use during a multi-day visit.1
Having more 'express' type buses throughout the valley would be great. To take the bus from Gypsum to Vail right now takes
more than twice my commute time in my own vehicle. Adding over an hour of commute does not work into my schedule.1
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Having to go to transportation center to get an ECO Bus prohibits me from taking the bus EVERYDAY to work. I live in
Intermountain and have no way to reach an ECO bus stop without driving to one or going all the way into Vail to take a
westbound bus
1
Higher rates at peak times will affect the locals not just the tourist 1
Higher rates should be charged to visitors at busy times. Locals should not have to pay these higher fees.1
How long is this survey?1
I have a vehicle but it stays parked most of the time. I try to take advantage of the free bus system and the great bike path
system.1
I like that VAil starting using business parking lots that are not busy on peak times to utilize via apps. I did not use, but heard on
radio... curious to hear how that worked out this year? Maybe do more moving forward... help businesses and locals trying to
park in town to ski.
1
I live close to a bus stop and can walk to the grocery store so I seldom need to use my car. People uphill (West Vail North) drive
down to the Frontage Road to catch the bus. Walking uphill after a day of skiing is a problem for them. Someday maybe bus
service can be extended to their streets.
1
I think the pandemic has opened a door of understanding the effects of our habits on the environment. PSAs and bike to work
days. Maybe a town bike system??1
I think Vail does a great job of having well maintained bike/walk paths and a regular and reliable shuttle.1
If you give me more scheduled times from Minturn to Vail and back, I'd be very happy to use the bus and avoid having to deal
with parking issues & having to pay for parking too.1
Improve bike trails 1
Improve number of trips to the Eagle / down valley areas 1
Improve pedestrian acces between East Lionshead Circle and Lionshead Village! There is absolutely no shoulder for people to
safely walk on and perhaps get rid of the roundabout for shuttle buses at ELC and allow it at the ToV bus roundabout.
Pedestrians 1st, bikes 2nd, ToV buses 3rd; all othe rmotorized vehicles 4th.
1
In East Vail do not build VR's Employee Housing. Save Our Big Horn Sheep!1
Incentives....1
Incentivize green commuting or set up a system (e bikes), make sure it's safe.1
Increase non stop bus service from satellite parking areas In Edwards, Avon and BC.1
Increase number and frequency of bus routes 1
Increase parking costs, especially in the summer, to encourage residents to commute in ways that do not cost them.1
Increase taxes for better transit.1
Increase the bus routes. Bring it back into Minturn, have it go into Eagle Vail. We need more buses running more specific
routes. If I could get a bus that picked up in Eagle Vail and ran straight to the transportation center and back later at night, I
would ditch my car. And yes, I need a more affordable place to store my recreational gear (skis, snowboard, etc...)
1
Keep bike paths clear of snow.1
keep the frequent red/green bus service especially in winter 1
Keep trying to put pressure on the county ECO to pull their own weight on up valley services.1
Larger shoulders on roads so that road bikes don't have to use the bike path. They go too fast. Open the bike path through
Dowd sooner!1
less development equals less people equals less parking problems 1
Less expensive options from DIA 1
Like other cities do on high pollution days... if your license plate end on a certain number or letter on certain days, people should
not drive that day and use public transportation.1
Lite rail from Denver 1
local bus passes with local's discount Provide a free lot at the Minturn exit of I-70 and an express bus into Vail or Beaver Creek.1
Maintain or increase bus frequency to outlying free parking lots. More bike paths and maintained during winter months.1
Make it more convenient to take public transit. I work in Avon, and I cannot take the Beaver Creek express bus without paying
extra. If I could take that bus, it would lessen my commute time.1
Monthly cash lottery where each different user group has an opportunity to win $$$ for riding, biking, walking, etc...1
More availability and affordability 1
More bike events, more bike parking.1
More bike parking in town 1
More bike routes walking trails to shorten distances from one area to another 1
More busses in neighborhoods so walking distance isnt that far. Also more park and rides 1
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More consistent outgoing routes from vail transportation center (about the 5-10 times I used this winter, the schedule was never
on time so I ended up waiting much longer. This was an inconvenience)1
more ebikes and scooters.1
More frequent bus service in peak seasons.1
More frequent bus times , especially during the winter 1
More frequent buses. Free buses across the valley. Lighting along gore creek trail at night.1
More frequent busses in the summer. Maybe some sort of carpool incentive?1
More neighborhood parking close to bus routes 1
More parking in the outlying neighborhoods, near the bus stops.1
More secure bike racks. Bike valet. Loaner bike options. Educate visitors on the ease of walking or biking. If there was a loaner
program to take a bike from GP or the Village and drop in Lionshead - it would be a huge success. Free, but register your CC for
safety. Many folks would use this service. They could be at each bus stop - easy to locate and easy to drop.
1
More sidewalks and lighting 1
More sidewalks and lighting along Lionsridge Loop and Buffehr Creek 1
more spaces 1
Most times I use the bus unless I get a ride into the Village. Only park in garage on very rare occasion during peak times.1
n/a 1
Need employee parking 1
No 4
No comment 1
No.1
Nobe 1
Not really 1
Offer more buses during peak times. Often riders must stand from Vail to Eagle.1
Offer parking discounts to property owners and (say $20 peak) and higher rates (say $40 peak) for others. Offer lower remote
parking rates.1
parking discount for 4 persons in vehicle 1
Place a historical path for engagement Increase picnic areas 1
Preferential and cheaper parking for those who carpool 1
Promote carpooling by offering reduced parking rates to cars with 3 or more people 1
Provide public rental bikes or scooters similar to the bikes and bike stations around Denver. I think Nottingham Lake has some.1
Raising the price on parking is not the answer. We need to introduce regional transport, support a rail line with the state, or
press the state to improve public transit.1
Reduce local pricing so they can park while at work in vail 1
Risk of bike theft.1
Run express buses all day. Increase frequency and increase routes. Wherever possible, expand the bike path along the river and
away from the Frontage Road. From Donovan to the library is so beautiful!1
Secure bike/e-bike parking is required. I bike a lot in the summer, but not often for shopping as I do not feel comfortable leaving
my bike - and even less comfortable with the idea of leaving an e-bike! Bus use depends a lot on frequency, even though that is
expensive. To encourage regional bus use for non-commuters, then maybe a special information push about timings and
destinations would help.
1
Shared dial a ride service W Vail North / W Vail South at rush hours to feed bus routes. Maybe.1
Solve last mile for neighborhoods too far from bus routes.1
Some sort of local tax credit or refund for using buses, biking or walking; maybe launch a summertime community-wide
challenge for fewest miles driven, and have people classify miles by category (work, grocery, shopping, access to recreation,
entertainment, etc.)
1
still waiting on a monorail to Denver!1
Studies need to be done to encourage and locate satellite parking for guests coming from Denver and other Colorado locations.
Perhaps satellites in Summit County, Denver and other locations.1
Subsidize electric bikes through a trade in model 1
The ECO needs to be improved. I work in Avon and it takes 12 minutes to get there by car and an hour by bus.1
the provision of a greater subsidy for county commuters that work in vail might help reduce the in town parking problems 1
The town used to subsidize an affordable locker rental each year in the parking garage which I took advantage of. When you
stopped offering that I stopped taking the bus in to ski. Now I drive and park, with my value pass it costs about the same as the
locker used to.
1
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Using transportation other than a personal vehicle requires planning and often time. Maybe a time management to pursue
alternative transportation session might be fun.1
Very concerned even before COVID that the busses can be mobile germ units. Stressing sanitation practices or having sanitizers
on the busses would help. I have been vomited on in the busses; coughed on, sneezed on and in the interest of avoiding that, I
use the busses more in the summer than in the winter
1
Vouchers to be used in businesses To reward those not using cars 1
Well as I live in West Vail the bus system is great for me. If I was down valley coming to ski would probably entail driving. I guess
maybe more park and rides would encourage people but some bus stops aren't right there, so if one was bringing their ski gear
in taking the bus would be a headache.
1
When I lived in East Vail, I rode the shuttle daily. In West Vail, the 1/2 mile walk to the shelter has turned into an impediment
due to snow, possibility of falling, too much to carry, infrequency of service compared to East Vail. Please extend the route into
the cup-de-sacs!
1
work on a way to make it more affordable for riders and provide quicker rides to Vail from down valley. the in-town system is
great and it's free. that's why people use it,1
Would like year round service for Lionsridge Loop.1
Yeah, make housing affordable so working class people didn't have to commute so god damn far. I would love to ride a bike or
take a bus but it is not possible.1
Yes, we need to fix the ECO bus route to support West Vail and the commuters who go down-valley from there. Going all the
way into town to get on a bus to go down-valley is completely time prohibitive.1
You HAVE to allow more than 2 bikes. This is a serious disincentive to bring your bike for the last mile. Get ECO to allow many
more modes of transport inside, kids bikes, scooters etc.1
Q64: Other (specify): Do you own or rent your residence?17
Invite Sample 7
Caretaker 1
Family owned 1
i rent my unit long term 1
Live in a family home w/ mom.1
not longer living in Vail but would love to come back/still working at Vail 1
Own, rent to others when not using 1
Parents own 1
Open Link 10
Business 1
Caretaker 1
eagle owned residence 1
I own 2 residences; one I rent long term and one I do not rent.1
Living allowance with employer 1
not a resident, only work full time in Vail 1
Own in Avon 1
Own the residence. Rent the lock-off.1
Rent, in Avon 1
short term rentals 1
Q70: Do you have any further comments on your experience with the rental housing situation in Vail?143
Invite Sample 81
A speak to many people who say there are no long term rentals in Vail 1
Already discussed 1
Apartments are needed for workers 1
Apre is not at all what it used to be. It seems like all the locals have disappeared. I would like to see more of my friends back
upvalley again and bringing affordable housing back to Vail will breathe life back into the town. Our town is aging very rapidly.1
As STRs increase in our neighborhood, traffic, trash, noise, problems with dogs has increased. Short term guests often don't
respect this as our home.1
Basic services are limited by lack of affordable housing for workers.1
Big problem. VRBO s are short term and take away from long term (over 3 months) pool but what about property rights?
Owners want to max profits. Strict regs on how VRBO s are managed are important. Warfare in neighborhoods is not a good
thing. Incentives for including a deed restricted apartment in your home?
1
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Businesses should provide more housing for employees 1
difficult 1
eliminate visa programs. Make Vail resorts and Vail Health pay for and develop their own staff housing. focus on year round,
hard working residents and visitors.1
Everybody knows that having an average job will not be able to cover the rent in town.1
Finding a good balance is key.1
Get rid of air b&b and we will have rooms for workers like we used to 1
Have never rented our home so have no experience to comment on 1
having owned a retail store for 34 years in vail that required a dozen employees to operate, i had to buy an in-town property to
insure i had the critical staffing to open each morning and operate for 34 straight years. it was years ago and properties were
aVAILable then, i don't think they are affordable now, i think now it will ever be resolved
1
Housing has been a problem in Vail. The more we allow restrictions the greater this problem will be.1
I always rent my extra room to a seasonal employee. I'm part of the solution!1
I am aware that individuals who work in Vail may have to commute some distance, but I've not heard the employees complain
about their commute. I live on the east coast. My commute is longer and less pleasant than the commutes employees have
described to me. I would happily trade. Perhaps I've missed the point, but is the Town sure this is a real issue?
1
I am lucky to own my home and live close to work. Many of my coworkers cannot find long-term rental units in the Vail area. As I
wrote before, the rental units are there, but it seems, at least in my neighborhood, that owners have decided they can make
more money with short term rentals to tourists (week-long stays, usually).
1
I don't know 1
I have lived at the same address for ten years now but my rent has gone up exponentially every year since Vail PBK has taken
over my residency. There is no affordable option to move unless I want to leave Vail proper.1
I have tried renting my property to winter seasonal workers. Never again! The focus for housing should be on long-term locals
with families. Sorry, ski bum housing has always been tough to find in Vail, even when I moved to the town in 1989. This is a
solution that the larger employers need to address. We need to take care of those who are committed to becoming part of our
community.
1
I just wrote that in a few frames before, about the short term rental issue.1
I loathe short term rentals. Every difficulty we've had in Vail has been the result of a short term rental.1
I own, so it hasn't affected me personally, but it has affected a lot of my friends.1
I STR a lock-off bedroom (no kitchen) that would not otherwise be used for long term rental. As well, I am on site to manage. I
have not received any complaints from neighbors over the years and would really like to continue to be allowed to do this.1
I understand mortgages have to be paid by renters but rent keeps going up and up every season. Unfortunately our incomes
don't always go up and up. High rent makes it difficult for some to save up and buy a house.1
If I lost my current rental unit, I would no longer be able to remain in Vail, due to the high cost of rent and unavailability of rental
units.1
If we want affordable housing, get the fire department lethargy and obstenance stopped. Also, facilitate less expensive (less
attractive) housing in less visible areas. If we want lower cost housing, stop the bureaucratic nonsense that needlessly drives up
cost!
1
I'm paying a significant portion of my paycheck in rent, and I have literally no other place that I can afford. There aren't enough
places to stay unless you are in employee housing or rich.1
Increasing barriers to short-term rentals will just convert the second home market from upper middle class who need some
rental income to make it work, to the very wealthy who will not rent their properties at all. This will decrease overall tourism in
Vail and hurt the Town. It will not suddenly create a new market of long-term affordable rentals. Are any business people/real
estate professionals helping the Town Council use reason and logic as you think about this?
1
It is too expensive.1
Ithink you will lose future employees 1
It's a vacation destination 1
its more that the price of renting is constantly going up.1
Just look at the classifieds in the paper. There is rarely more than 3-4 places to rent and they are generally very expensive.1
Landlords take advantage of the situation and charge the most that they can. Vail resorts only allows first year people to get
housing. VR should provide much more housing and for all of its employees, regardless of length of service. They should follow
the sonnenalp model, they provide a large amount of housing to their employees.
1
Long term lease to people who are employed in the vail valley.1
need code enforcement to assist with violations 1
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Need more In-deed quickly.1
No 2
No - I just know that we need affordable housing in the valley 1
no experience 1
No variety of housing within any budget. Especially for Apt's with parking of that allow pets.1
No. Please, refocus TOV from housing to environment and sustainability.1
Not everyone can live in Manhattan, and not everyone can live in Vail. We should focus on trying to assist workers with parking
where possible.1
One of our kids with family rents in East Vail (their kids are in Ski Club Vail) but only has the place from AFTER New Years until
end of ski season (can't afford the higher holiday rental prices...). Since SSCV begins in November, we often have 11 or more
'crashing' at OUR place in East Vail on weekends for two months or so... 'Cosy' would be ONE word to describe it!!!
1
Own at Manor Vail, which is very different than renting a home through air bnb or others.1
Personally I have been lucky to have a kind landlord. However if I lived anywhere else in the valley, I would be paying 2-4x more
in rent. Which is absurd. Our wages are not stable here. There is not true way to make or save money in this valley. I love Vail
and I do not think I will ever be able to afford a home here.
1
private property rights and the 'free' market RULES 1
Rent keeps increasing forcing people to not be able to be employed. This is a very serious problem if we have no workers then
we cannot operate the town of Vail.1
rental housing is a major component of our resident housing stock; we must find ways to keep and expand rental housing
opportunities for both economic and community benefit 1
Rental property is close to non-existent.1
Renting in Vail as a pet owner is almost impossible.1
see my answer previously to this one. Let the town go down valley and use them for rentals and see how poorly it works out. 3
bedrooms 5-6 cars etc.1
Short-term rental policies have to be clearly defined for each neighborhood/project so that neighboring property owners know
what to expect. (Loud parties, excessive garbage, drug use, parking issues)1
Some locals overcharge foreigns and have so many living in poor conditions like 5 in one room and shared bathroom, residents
take advantageof the them and steal their money in a fradulent not clear deposits.1
someone (not TOV) needs to develop/ redevelop more high density apartments within what has already been developed 1
STR must be abolished 1
The horse is out of the barn! Not sure how to rain it in at this point. So many places are 2nd, 3rd or 4th homes with nobody
there!1
The Hospital is a big player in the long term rental pool of properties. Once a property enters their rental program it is gone
forever. Should they be compelled to offer their own apartment building rather than take up existing units?1
The knee jerk reaction to what is causing the loss of long term housing is STR. It does not. Sure there are the anecdotal stories
of people who have made the switch, but only because they have to in most cases. STR is not easy money. And if you outlaw or
over regulate it, there will be no rush for people to advertise for room mates. You get a bad STR guest and they are gond in a
few days. Get a bad roommate and life sucks for the next so many months. You cannot empirically prove the correlation.
1
The other side of our duplex is rented on a short-term basis. We share a driveway and a very long flight of stairs with that owner.
Because of how difficult this situation is for us, we believe that any duplex property with shared access should not be rented
short-term without the permission of the co-owner.
1
The people who are renting long term do not repair their units. There are some HORRIBLE old units that need work for what
people are paying. How about the Mold at Timber Ridge. Would you want your kid living there?1
The town cannot function if there is no where for employees to live.1
The Town of Vail needs to allow the free market work more efficiently. With less involvement things will take care of themself.1
There needs to be less of a gap between short term rental income and monthly rental income. For us, it's 2-3X more money to
rent just on weekends than what I see being advertised for monthly rentals that are the same size as our place.1
There should continue to be good dialogue on the topic as we need a balance of long and short term.1
This question is a bit short sided, short term rentals not only impact long term rentals, but also the availability of home for
purchase, which negatively impacts the opportunity for home ownership and the ability of Vail to be a real community.1
Unfortunately resorts world wide have this same conundrum. We are approaching it with vision and should move forward along
these lines. I would like to see a joint venture with the Town of Vail/Avon/ private just west of Dowd Junction where there is
land and appropriate bus route improvement.
1
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Use is a property right. Rent, not rent, leave your house empty, live in it full time. My home is not a solution for decades of
bad management with housing. It is now too late. Unfortunately not a solvable problem. Keep chipping away is ok.1
Vail's borders go to Edwards 1
Wages do not equal rent costs. Outrageous 1
We bought our own place when we found a long term rental was too difficult to find and too expensive (and that was in 2013)1
We do not rent long term because we enjoy being in Vail.1
We must provide a housing opportunity to retain qualified individuals to fill the employment need in the valley.1
We plan on retiring in Vail. Or did so before the town began to become hostile toward short term renting. We use our home for
a week or so almost every winter month and several times in the fall and summer. We also rent it out. This is our home just as
much as a full time resident. It angers me that we can not vote in Vail when we pay taxes, support local businesses and engage
with our neighbors just as a full time resident would. Vail is becoming spiritually ugly and we are questioning our desire to settle
there.
1
We tried multiple times to rent to long term residents but we're unable to find tenants. Vacation rentals are the only way to
make our mortgage at this time. Eliminating or restricting short term rentals would mean foreclosure or sale for us.1
wish i did but i do not.1
Yes, I live near STR. They are here to party. It makes it difficult to be full time.1
Open Link 62
A fairly high tax on short-term rentals to support deed restrictions is needed.1
Again, I think this is too broad a definition. Are we talking tourist rentals for the week of thousands of dollars or rentals for
residents who live in Vail permanently?1
AirBnB is killing us.1
Alternative to Deed Restriction subsidy might be a transferable zero interest Equity loan, repayable upon transfer to non-
qualified buyer 1
Cannot rent to the support people Need a place close but outside of Vail 1
Covid is already pushing recently short termed units back to long term rental. This is a non-problem.1
Done both long and short term rentals. Tried to find long term renters but no one was willing to pay what we had for rental
price. (No profit, just covered most of mortgage payment). So went short-term rental route.1
Don't have info on this so no opinion 1
Everyone is looking for employees, full and part time 1
Get out of housing. It is not your business to manipulate a market.1
Have not rented in Vail 1
Have VR pay for my housing for their seasonal employees 1
How many employees did VRBO and AIRBNB displace?1
I can rent housing for seasonal employees in the summer ,but nothing is available for the winter, as everyone's rentals go to
short term 1
I do think short/term rentals can be a problem but I actually stay with a friend during that time, which I would not be able to do
for a whole season. Again if hotel rooms were more affordable, people wouldn't be so enthralled in Airbnb. I live in Vail because
I could never afford to come on a vacation here. How do we make it more affordable? I think it would be very hard (legal?) to tell
people they can't rent out their place.
1
I don't think that the short term rentals have taken housing away from the long term market. My experience for 40 years of
property management is that the properties that are rented short term are owned by people who want to use their homes
themselves and get some rents when they are not using their homes. If they don't rent short term; they just don't rent at all but
let the homes remain vacant.
1
I have made my point clear regarding employee housing in the Villages, it simply is not a good mix with visitors and property
owners.1
I have worked in Vail since 1988, but have never been able to afford to live in Vail. My friends in employee housing have had to
move out and were told their unit wasn't for year round residents.1
I live in a neighborhood where there is a combination of long term owner occupied, new owner occupied, mostly front range
second home for young families, long term renters(over 3 years), and 2 or 3 air bnb. This is a great mix except for the air bnb 1
I moved into Lionsridge when it was built and have seen the rent increase so much every year that there are very few original
renters left. There also seem to be more seasonal people living here than there used to be. Only one person in the unit is
required to live/work in the valley year round. As a year round resident who can barely afford the rent increases each year it's
incredibly frustrating to see the constant turnover.
1
I rent my caretaker unit The more short term housing the lower rates for guests if you cant afford a hotel 1
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If we had a better handle on the short term leases we would have more long termers... thus less building needed. Hotels would
be better off and there would be less problems in condo/townhomes w/parking etc w/all the short term leasing going on.1
I'm concerned that a lot of the units that were rented long term in the past have become short term rentals.1
It comes down to supply and demand. Businesses must pay to house their employees. The cost is passed on to the consumer.1
It is close to non existent for employees.1
It is difficult to hire people as they have a hard time finding somewhere to live while working in Vail.1
It never had been easy, affordable or any different than any other resort community ity. These problems come with mountain
resorts and the govt. Will be hard pressed to solve. Grow th is contingent on supply and demand.1
it took awhile to buy but worth it 1
More affordable down valley 1
more rentals 1
My husband and I lived in ridiculously overpriced shit holes before we finally bought our own home. Which was also ridiculously
overpriced. (Finally, after 10+ years of 'they want WHAT for that place?!?!') We have many friends who have left Vail - teachers,
physical therapists, hotel general managers etc. - because they just couldn't afford to live here. Yet most of the homes in our
neighborhood are unoccupied.
1
No 4
no experience 1
No.1
None 1
Offer incentives to landlords to rent long term so short term is not as attractive 1
Once again, TOV is shouldering almost 100% of this burden when the situation is caused by employees for VR. VR should be
required to provide a housing stipend to all seasonal employees. Pay a living wage, provide a housing stipend to each worker
etc. I know of many slum lords renting 2-bedroom units to 6 or more people and each person still pays $800+. Ridiculous. TOV
needs to monitor this more closely. All businesses need to pressure VR to step up to the plate and recognize they create the
burden (as well as all the greedy second home owners who STR.) Place a restriction on those owners. Allow them to STR for 2 or
3 seasons, then the next season they need to LTR. Create a cycle where owners are limited to STR for a few years then LTR for
one or two. GREAT solution.
1
Our employees do not have problems with housing.1
Put a cap on the number of days per month or year that a short term property can be rented. That way, people who USE their
second home as a second home can still make some money off it when they aren't visiting, but it becomes significantly more
profitable to rent long-term than short term.
1
Rental properties help businesses in the Vail area. The more tourists that Vail has, the better the economy for Vail.1
Rentals within the Town of Vail, either for 6 months or a year, used to be somewhat common. They have all but vanquished and
that has severely taken away from the sense of community. As baby-boomers age, who is going to come in and revitalize the
community that is Vail? With little offerings for rental units, and minimal affordable housing units, there is a real risk that Vail
will be a transient 'community' within the next 10-20 years.
1
Renting in Vail is near impossible, and then to imagine growing and accumulating enough wealth to buy a home in this Valley is
unrealistic for the majority who work in this Valley. It's not promoting families. It promotes single seasonal foreign workers. The
locals who have grown up in this valley should have the opportunity to stay and build a family and grow old in this beautiful
place. We are the ones who truly know how special Vail is, and have a loyalty to this place. Don't run out our locals!
1
Seasonal workers have no affordable places to stay 1
See above 1
Short Term rentals need to be managed more effectively so that it's a wind fall to the community. We should prohibit it as a
business model for ownership and encourage it for 2nd home owners. If you don't occupy it for at least part of the year you
shouldn't be able to rent it.
1
STR are a problem for communities not only creating volume shortage but can also pose a safety risk i.e. different unknown
persons on vacation next door every week living next to full time local families with little or no security or safety regulations.1
STR's are a key driver for Vail especially for family vacations. THey also help moderate excessive hotel lodging costs that would
prohibit many families from visiting. This aspect needs to be maintrained 1
the Indeed program does not go outside of Vail so the prices are higher base don town proximity. When general cost of living is
high and wages aren't adequate for the cost of living makes it difficult to attempt home ownership.1
The renters are the patrons that keep this town running. Don't make it harder for them to live here. They love the town, but if
prices get to high and jobs get to scarce they will leave.1
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There are a ton of Property owners that do nothing but sit back and collect fat monthly checks for 1960-70's outdated crap. I
think they should be held accountable to some extent to maintain certain standards towards their tenants.1
There are too many second homeowners. These units/properties often sit unused wasting energy resources throughout the year
when there are people in this valley in desperate need of a place to live.1
too many air bnb permits 1
Vail only has so much land available at some point you have to consider taxing your property owners, new construction and
utilizing other areas of the county in collaborations with the county etc everyone in the valley is experiencing similar issues, pool
your resources and have these discussions!
1
we all had room mates and paid 'outrageous' prices 25+ years ago to be here. those of us who wanted to work hard and
contribute to the community and stay here, did so. the amount of the Town's money and time spent on employee housing is
frustrating when there are multiple projects down valley that will provide what is needed
1
We don't have neighbors anymore. Just people that come and go every week. We're losing a sense of community. This is not
what Vail is about.1
We live in the Racquet Club so it is important to the maintenance of the whole property to be able to offer short term and long
term rentals. We live in our condo more than we rent it but if there ever came a time that we were not going to be able to use
the condo for a full year, we would for sure rent it to a single tenant for that time. The housing for employees is an issue in the
valley and we would want to help with that in any way we could. Especially in East Vail.
1
we were looking to rent and could not easily find a decent 4 BR house pet friendly long term. we bought instead.1
With market downturn, seasonal or LT rental may be more stable income vs ST rentals. If there were tax differences that make
LT, seasonal more attractive,maybe people would go back to LT.1
Would rather restrict short term rentals to encourage long term instead of building any more new housing 1
Q71: Other: Which of the following best describes your employment status?22
Invite Sample 12
Currently employed and can work anywhere, so work from Vail when in Vail and Denver when in Denver.1
Part time 1
retired 1
Sales working out of Home office 1
sef employeed 1
self employed 1
self emplyed at home 1
self-employed can work from anywhere.1
Semi-retired, PT worker in Vail 1
Uncertain times 1
Wk for VR winter PT and in Summit Co PT and stay in Denver area PT 1
Work from home for an out of state company 1
Open Link 10
All of the above: homemaker, online international business, work locally seasonally 1
Consultant from home 1
Full time TOV employee 1
Own business can work anywhere 1
Owned a business I closed in 2014 and will take a job in Vail probably next year.1
self employed 1
self employed / work mostly out of the Vail area.1
Was full time, then seasonal, now unemployed 1
We own our business in the Vail Village 1
Work from home for a CA software company. Live in Vail year round..1
Q72.1: Other: What is the location of your place of work in the Vail Valley? (Check all that apply)25
Invite Sample 12
County-wide 1
Denver and Copper 1
East Vail 3
home office 1
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I work out of an office based in Golden and work from my home here often 1
Leadville 1
Live here full-time and travel out of Eagle County Airport weekly 2 18 different doctor sites around the country.1
Vail mountain 1
Wolcott 1
work out of the house 1
Open Link 13
aspen , summit county 1
Breckenridge 1
East Vail 3
Leadville 1
self employed 1
Summit County 1
travels for work 1
West Vail 2
WFH in Vail 1
WFH remotely 1
Q78: Do you have any additional comments or suggestions?215
Invite Sample 127
- Please make more employee housing, but not in Booth Heights or on forrest land. - Please do something to make Vail a better
deal and more attractive for tourists to come after the worst part of the COVID-19 crisis passes.1
A focus on long term livability/lifestyle for residents . A move away from using the town as place to park investment funds for
rich people. if all the residences that are occupied for less than 30 days a year were coverted to local housing we wouldn't have
any shortages. Incredibly difficult to transform 15 million dollar homes to local housing but not difficult to re-zone or not
approve the addition of such homes.
1
After the virus is gone, have a Community meeting to discuss the survey and to discuss Vail's handling of the virus threat.1
Allow weed shops in Vail proper. Some tax revenue is better than no tax revenue. It has been proven that it doesn't lead to an
increase usage by our youth. Let's get real. We might be a 'family resort' but so is Breck and they haven't seen a decline in
family visitation. And I know for a fact that some people have chosen Breck over Vail because of the perception that Breck was
more 'weed friendly than Vail'. It's legal to sell in the State - make it legal to sell in Vail.
1
As an East Vail property owner, we would like to see the Town of Vail work with CDOT to install sound barriers along the stretch
of I-70 near Vail Pass. Not only would it decrease noise pollution, it would also provide a higher level of safety along the frontage
roads in East Vail. We understand that discussions around this topic have occurred due to the auxiliary lanes project; however,
it has been a long standing issue and would like it to be addressed sooner than later.
1
Become carbon negative.1
been here 34 years , still love it, but I miss some things about vail from 30 years ago, mostly how crowded the interstate has
gotten, overall still a great place to live 1
Best wishes to you.1
Booth Heights was horrible for this town. Should never ever never got to where it was, or is... still don't know what is
happening. Unexpectedly changed course, grateful for this but bizarre, all of it . Still expecting a full explanation of where it
stands now???!!
1
concerning the question regarding household status, we are rarely alone when in Vail. The family congregates here for weeks at
a time.1
encourage solar panels on homes in design and review and more self sufficient thomes.1
Encourage the Vail Rec to give locals advance tee times similar to Bethpage, La Jolla, or San Francisco residents.1
fix it 1
Focus on noise - trucks, motorcycles and buses; and slow traffic on local streets and I-70 1
Forgot to mention regarding buses. Drivers should use the Kneel option when there are older persons trying to board with ski
equip. Also, so proud to be a Vail resident when the decision was made to close prior to the Governor demanding it.1
give tickets to jake braking trucks 1
Great survey! Thank you!1
Happy to provide feedback. Thanks for asking!1
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Have a TOV homeowner social party (or an all town picnic) for Vail residents at Ford Park or in parking lot between the Vail town
offices. Offer food, free wine and beer, DJ music. This will promote good will and get to know full time residents.1
Having come to the valley over 40 years ago and seen the changes that have taken place some good - some not so great I would
like to see the town listen more closely to the individuals who helped put this town on the map.1
I already completed the survey but wanted to add a few comments: 1. To me it appears the relationship between VR and the
TOV is not one of collaboration to identify and resolve issues; ie: parking, HUGE crowds and LACK of safety on the slopes,
housing, etc. Feel like VR creates a problem and it's up to TOV to resolve it. While both benefit from being a World-class resort,
we can't let the EPIC pass and tons of guests ruin that experience that is so treasured by us all. One thing that will drive me from
living in Vail is the fear of being NAILED by some out of control skier or rider. I ski with my head on a swivel. It's hard to know
anyone who hasn't been hit, including myself. Unfortunately I know too many friends who have been hit and will never ski again.
2. I can't think of a more environmentally unsuitable Executive Sponsor as GMC. Really? Is this the only company interested in
collaborating with TOV? 3. Huge # of hikers and cars parked all over is a concern for our environment and sustainability of our
trails, especially Booth Fall/Lake and Pitkin. Please consider restrictions, like Hanging Lake. Also need to educate hotels to not
just offer up these hikes. If so, they need to convey the use of the buses for transportation. 4. Please discuss now we can curtail
visitors as we attempt to crawl out from under COVID-19. I know we need the business but a 2nd resurgence of COVID-19 will
only set us back further. 5. Continue to work on alternative sites for Booth Heights so our sheep can be protected. No better
lesson provided, then the almost daily presence of the sheep and the death of at least 3 of them, to tell us all that this is clearly
not the location for a huge housing development. 6. Revise the Rules/Regs for Conflict of Interest. Decision-making needs to be
credible and reflect the views of the community, not special interests. 7. Consider the authority of the Commissions, which are
not elected officials. While they are appointed by TOV Council and provide valuable services, I question if they should be in more
of an advisory/recommending role. To me final decisions should be upon approval of our elected officials/TOV Council. Thanks
for considering these comments.
1
I am currently employed part time as a substitute teacher at Red Sandstone Elementary School. I only sub about 10 - 15 days per
year.1
I believe that the current full time residents have such a strong choke hold on the Vail voting outcomes that they will strangle the
life and spirit out of what was a great place to live when we bought our home 20 years ago. I want to share my home with
friends and family. We occasionally rent our home out and that puts us in a category with absentee and uncaring landlords even
if that is untrue! I feel that Vail is unfair to all but full time residents. The minority gets to vote and decide for all. Inclusion is out
of vogue in Vail. Exclusivity is all that seems to matter now.
1
I find it insulting when this survey pushes certain responses. You must provide the opportunity to choose NO. It should be used
to measure town services but also to get input from people who have great ideas but don't speak up. Of late this effort has been
used by council to validate their own goals often by misrepresenting the veracity of the votes where even a maybe becomes
'support'
1
I hope you'll extend the Sandstone bus to go around Lionsridge Loop or send more Lionsridge Loop buses. :)1
I love our town. It is a great place to live. Lets all stay Healthy!!!!!!!!!1
I love Vail, Let's keep it GREAT!1
I think the Lionshead bus station on south frontage road is worthless. It's a beautiful building that is empty 95% of the time. It
should be turned into a visitor info center, as the current one on the ground floor of the parking structure is underutilized due to
its location. Conversely, the bus station is also underused because its too far from Lionshead. So please admit defeat and
repurpose it into a visitor info center- then people can ask their questions without having to figure out parking.
1
I think the town needs to look at all the events they bring in. We can't be something to all people the town certainly made some
mistakes in the events they bring in like the bike race several years ago 1
I want Vail to be an economically diverse community.1
I wanted to comment on the events section but there was no area for this. I think you should go back to the olden days of when
you brought in live music every thursday night back to solaris. the acts you bring where you need to stage them at ford park are
too big and too costlly. if you brought smaller acts to the village or lionshead then all the local businesses would benefit as well
as they would get all of the foot traffic of the attendees that now go out to ford park.
1
I would encourage the town to listen ONLY to registered voters in the ToV. Not business owners, not people that live down
valley, not people that live in Denver.1
I would vote but dont see why residents with green cards cannot vote.1
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In reference to my coments about the medical center above, se my leter of 2012 for recomended location. Present construction
is to short term thinking. When Evergren is developed, helio port wil not be practical. No space for expansion. Visit Valley View -
even after major adition about five years ago, there is stil much space for expansion.
1
In the winter, I walk up Bridge Street early everyday. I love starting the day with saying hello to all of the people out sweeping
the streets and benches before the hoards of people come through. Feels like a small town.1
It is still a great place to live!1
It would be nice to have some activities aimed at seniors.1
It would be worth looking at how our efforts to increase summer business (special events) correlates with the impacts on
wildlife. Has the decline of the health of the wildlife population coincided with when we started ramping up our summer events?
More summer events that bring more people equals greater impact on wildlife? If so, we may need to take a hard look at
dedicating resources to special events or at least putting some of that revenue towards protecting wildlife.
1
just feel lucky to live here.1
Keep Vail community as a priority, not just Vail as a resort.1
Lions Ridge is two words. You goofed on the street signs.1
Love Vail and all it has to offer!1
love your place, protect what you love 1
make survey shorter 1
Make vail golf course first class- upgrade greens.1
More cooperative programs with Vail Resorts - they are the main reason for parking issues and seasonal housing shortage. Have
never felt they contribute appropriately.1
Most of the Town's problems are due to the success of the Epic Pass. As such, VR should be a financial partner in solving many
of the issues. Their stock has been steadily rising these past few years (along with the price of the pass) so it's not like they are
barely surviving.
1
My children and grandchildren are in Vail every chance possible - including every weekend during ski season. We love the Town
and life there. I'm committed to keeping it a strong and healthy community for the next generation.1
MY COMPUTER DOESN'T SEEN TO BE WORKING RIGHT 1
n/a 1
Need another 'category': retired with kids/grandkids/dogs living in Denver; on weekends in Vail during ski season we 'entertain'
LOTS of variations of which kids/grandkids/friends of the former groups are staying at our place or with us... Did I mention who
does all the cooking, cleaning, driving to town for DEVO, etc. It's a great life... Now about that traffic on Fridays/Sunday
evenings!
1
Need forward thinkers on Town Council and committees. Build taller and denser housing for front line employees to afford.
$1200 a room is not affordable. It is a travesty.1
Need new independent town planning staff. Current staff is too develper focused. They do not provide independent
Town/Public information to the PEC or the Council. They twist the Vail Master Plan to achieve whatever result they want.1
Need to discourage smoking at transportation centers and bus stops . People avoid busses due to smokers and drive cars to
mountain adding to parking issues and a cost to those who have health issues forced to avoid smokers at bus stops .1
No 11
No comment 1
None 2
nope 1
Normally i work 8 months out of the year, but i was laid off due to the covid-19 pandemic 1
Our biggest concern is the economic future due to the current coronavirus situation and the Town of Vail's efforts as to how it
will be addressed.1
Our household does not fit your criteria. I live with my elderly parents and care take for them. The town needs to start
considering the elderly population that is growing and their needs as well. We are no longer a town of 'the young'.1
Overall, we love Vail. You guys do a really good job. I wish our local government in Texas functioned more like you do.1
Petty bureaucrats and outdated and onerous codes are the major choke points for any reasonable development 1
Planning to stop leasing property and live in vail 6 months +/- yearly.1
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Please for the love of the town and all who live here figure out a way to curb the use of these two words in the valley:
community and local. It is a curse on my every day to hear the town and its businesses make weak efforts at appealing to the
people here by calling things local, or bragging about how we are a community. We get it! This isn't a giant city! Now can we
please just stop bragging about it and just enjoy being in the mountains without vainly throwing these words around at every
turn? I know at least a few people who would appreciate that.
1
Please have someone from the Building Dept contact me regarding my request to change our roof from shake to a fire-resistant
plastic Slate (Friend Bob Lazier's Tivoli Lodge used TAMCO Lamorite or DaVinci. Thank You - Steve Booren 303-521-5268 Cell 1
please remove the 50-mile rule for property managers for short term rentals. this caused me to have to go back to Vail Racquet
Club HOA which takes 45% of my rentals. GREED.1
Please try to hold on expenses and realize there is a possibility of less TOV revenue next year. If revenue next year is back on
track, then you can spend any funding that was saved.1
Re evaluate the town's development procedure to put pedestrian and motor vehicle safety FIRST. Also, redo your conflict of
interest and ethics procedures. Also, pay attention to more voices in the community since many, many residents are skilled,
educated and experienced and can help save you from yourselves
1
Regarding energy sources. Natural gas is still the cheapest, cleanest source. Electricity is generated in a large part by BURNING
COAL. Electricity transmission is very inefficient still.1
Request for different bands for our concert events. The chosen bands the last couple seasons bring out the worst in our town -
they seem to be often drug-based bands and types of music. Why? And why not more main stream music?1
Rock on and thank you for the opportunity to voice my opinions.1
Save the Bighorn sheep! Don't build the East Vail development that will displace the Bighorn.1
Seriously address the garbage issue 1
Short term rentals are the number #1 issue that needs to be addressed, this will help with housing. Need to also stop the singular
focus on the environment, wildlife and Gore Creek. If you create a real community, then it becomes easier to address those
issues.
1
Some of our council members are so one sided in their thinking. They are not representative of the full population nor are they
interested in others opinions. I am tired of special interest bullies getting all the time/effort and say so in town.1
Sometimes we feel that Vail Resorts is more of a focus than the residents. I realize they are the financial machine of the valley,
but let's not let them dictate all the decision making. There needs to be some balance.1
Still glad to call Vail home.1
survey too long 1
Thank you for all of the communication during this pandemic. Please post if theyre any volunteers needed at this time, we have
free time and would love to help!1
Thank you for allowing us to take this survey.1
Thank you for asking these questions!1
Thank you for letting me be a part of this survey.1
Thank you for reaching out to the community for our opinions. My only other concern is best targeted to Vail Resorts, not the
Town of Vail. As an individual who has been with Vail since the beginning, I'm worried that the resort is losing its appeal
especially due to weekend crowds during the winter. Folks are reaching out to other smaller areas or engaging in more
backcountry skiing due to excessive lift lines, parking fees and overcrowding/excessive speeds on the slopes.
1
Thank you for taking the time to collect these comments. I appreciate that.1
Thanks for all the Town does to make this a great community!1
Thanks for doing this!1
Thanks for having the survey. You (TOV) are trying 1
Thanks for listening.1
Thanks for putting this together. Think with so many of us at home with lots of time you should have an incredible response rate.1
Thanks for the survey!1
the Lionsride Loop bus line is a disgrace with once an hour service in ski season.1
The multiple large events subtract from the experience of being in a peaceful alpine setting. Less is more.1
The parking situation in Vail has become increasingly worse. We live in Booth Creek and the weekend parking along the frontage
road is disturbing. The number of tourists hiking the Booth Creek trail to the falls is out of hand.1
The town needs to prioritize making a better environment for residents rather than focusing on the visitor experience. The town
needs to limit/restrict/outlaw short term rentals so that residents can actually live in Vail. The town needs to focus on
pedestrian/cyclist safety or I fear a tragic outcome will be inevitable.
1
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There should be a progress bar on this survey 1
This survey is too long 1
This survey is too long and it takes too long to complete.1
This survey is too long.1
This survey should be shorter 1
This survey was far too long.1
This was very long - I hope it helps :)1
To quote President Reagan, 'Government is not the solution to the problem, Government is the problem.' Get out of our way
and let your citizens and visitors handle these issues.1
Too long of a survey....1
Tov has too many restrictions and requirements when it comes to building or improving your home. All of this just drives up
costs and makes building housing and employee housing even more difficult.1
Vail has reached its over pricing tipping point... my business crashed this winter all before Cod-V19!!!1
Vail is a special place that has won the hearts of most of us who spend most of our time here. Please don't allow corporate
developement to change the nature of this special place by reducing the open spaces and denying the rights of the wildlife with
whom we share this valley.
1
Vail is a treasure...continue to protect and improve it!1
Very comprehensive survey with a lot of important topics. Thanks for asking! I'm glad to continue the dialogue if you'd like
additional thoughts and my email is loebigb@gmail.com.1
We do appreciate the hard work put in by TOV officials and employees 👍😀1
We love Suzanne 1
We need sidewalks on chamonix road to protect pedestrians there is also a need for bike lanes.1
When I first moved to Vail I suggested to the PEC that zoning could be used more effectively to accomplish our housing
objectives as had been done in communities in which I'd previously lived. Instead I keep seeing more requests to allow buildings
beyond the limits established by zoning - a driveway here, a set-back reduction there, recalculating GRFA rules and continuing to
drive property values ever higher as buildings get bigger. One community in which I lived 'bit the bullet' and increased set-back
requirements and set height restrictions, for example, to limit the conversion to McMansions.
1
With respect to events: Vail seems to have no live theater. Perhaps part of reworking the library/arena/etc. area could be
building either a theater or a multi-use space that could be used as a theatre. I would not suggest trying to compete with Vilar
for its biggest productions; imagine instead a simpler but still professional-level venue suitable for plays, staged readings, poetry
readings, stand-up comedy, etc., as well as choral concerts, a cappella groups and other such performances that aren't 'Frozen'
type productions but do require a space that (as far as I know) Vail currently doesn't have. Short of that, Vail should look at ways
to bring theater into the mix of its arts/events scene.
1
Yes, aging out of Vail Having lived and enjoyed it for 40+ years feel I've pretty much done all I want to do and experienced it
when it still had the Charm it now is losing especially the natural lifestyle it had. Now pretty much for visitors and tourists 1
Your survey is too long 1
Open Link 88
Affordable parking. Free summer parking.1
Although the year round residents of this town may have the loudest voices and show up to the most meetings we are forgetting
about the low income employees and seasonal employees that come to our town every year to work in the lowest paying jobs to
support us. We need to provide housing for these people and our town and community seems to have forgotten them. I'd like
to see a plan for housing for that sector and not for the sector who can already afford housing like myself.
1
Be safe. Be well.1
Bustang is a great success story of where government needs to step in and provide structre where industry has failed. Study if
services that our guests are used to in the cities like grocery delivery, more robust food delivery, improving ride share by giving
them drop off access at the head of bridge street etc, would further reduce cars in the village core both for guests AND
residents.
1
Buy land down valley and bus up kids. They can't afford to go out in this town like we used to be able to anyhow. You build 4
seasons , ritz carltons Solaris etc and then you want the homeowners in town to supply the employees their housing. How does
this make any sense or seem fair at all?????
1
Don't forget your front line employees. The Town will not recover without them so stop cutting raises and benefits.1
East Vail's exit now looks a lot better than the main Vail exit. We can do better. Put wooden or wooden looking material at the
underpass. Make it look like a covered bridge but you really only notice when you drive through it. Not too over the top. Just
better than Lindsey's corner.
1
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Free parking in summer is an incentive to drive. Might be time to charge as so many other options are available in summer.
Biking or walking for example.1
Get Vail PD to start writing tickets for traffic and parking infractions. Enforce 1
Go Vail!1
Good luck 1
Good survey 1
good survey did not address dining, hotels 1
Hope all the info you collect will be useful.1
I am proud to work in this community and support the towns efforts to be the world class town associated to a world class
resort. I think there should be a question in this survey regarding the relationship between the town and the resort company.
We can only succeed when we work together!
1
I have 4 children so I have to drive to get them to school and me to work.1
I have one adult child living at home 1
I have owned and lived in property in Vail, worked full time year round in Vail and Eagle County for over 25 years, before I
mostly retired. I still work part time on a very limited basis, and continue to live in my condo in Vail.1
I love living in Vail and that's it's such a well-run community! Thanks, TOV!1
I must say I laugh when I read that Vail wants to be greener - but you heat the streets?????1
I understand your job is hard. I appreciate the work the TOV does. I highly encourage TOV to make decisions that strengthen the
LOCAL COMMUNITY as the primary way to further stimulate the tourist economy, rather than providing services and programs
aimed at tourists. Happy locals = happy tourists.
1
I wish you the best on achieving your endeavors.1
I work (for Vail Resorts) with people who have lived here since Vail was shiny and new, and am privileged to hear their stories
about the old days. Let's please bring back some of their values and and make this more 'Town of Vail' and less 'Town of Vail
Resorts.'
1
I work from home - - employer is based in NYC 1
I work remotely in my home for a company in NJ that let's me work in Vail. Push for Vail as an alternative work from home,
where u can live all year, work making a steady income outside of service industry, have no commute and have fun in great
outdoors of Vail.
1
i would shorten this survey a little bit so that people are more likely to take it :)1
If we don't start to allow change and progress in getting new vibrant young community and guest base we are going to see
significant financial recourse in the near future.1
I'm not sure what is meant by deed restrictions either implemented or not. My question would be are you trying to limit the
number of rentals or homeowners renting through web sites that accommodate that kind thing. I'm not aware of any deed
restrictions in Michigan although I'm sure they exist somewhere. I would never own a property that involved an HOA. I could
never afford to live in Vail itself so my opinion is moot when it comes to this topic. From what I have seen of your town and
community I've been overly impressed with You seem to be doing a terrific job.
1
I'm retired, but my husband and I own a business in Vail Village.1
It's a difficult time in so many ways right now, the town people need to realize the need for housing. I feel like locals are all for
housing as long as it isn't in their backyard.1
I've been a part or full time resident since I was a kid. I'm very unhappy about the traffic and pollution and low wages and non-
preservation of our mountain environment. The Town needs to steward these things and stop catering to Vail Resorts.1
Love the energy and positive feeling that exists in TOV 1
Love Vail- we began coming the first year we were married, and now our kids and their families come. Thank you for all you do.1
Make sure to reach the younger audiences since that will be our survival.1
Making events zero waste would be appropriate; composting available would be good; I like VR goal of zero waste by 2030 and
think the TOV should take that on 1
My family loves Vail. It's like no place on Earth!1
My husband and I will be full time Vail residents beginning in 2021. I currently live here for approximately 6 months/year. Our
children also live in Vail. We are very invested in the future of the town, the valley and the state.1
n/a 1
Need escalator from vail village up to transportation center. It's too tiring to walk up the stairs with ski gear after a day of skiing,
especially for out of town guests. An escalator would give an overall better experience. Yes, there's an elevator but it's too slow
and cannot handle the number of people that an escalator can. The escalator can easily be covered.
1
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Need to pay the employees a livable wage. The last wage survey done by the HR director comparing wages without including
the cost of living was a complete JOKE. Minimal adjustments were made for jobs that were being underpaid. In some cases no
adjustments were made. Employees were told that's too bad we can't increase your wage it will cost the town too much. We'll
make it up later. Later hasn't come yet. Council needs to look at what was done with that survey and see how useless it was and
how much it cost. Should have gave that money out as a bonus instead of wasting it on that survey. Use the parking along the
frontage road from the main vail roundabout east as free parking for the local workers. That would free up space in the parking
structures.
1
Nice work people!1
No 10
No more deed restricted or employee housing in Vail, build down Valley and offer more bus service. Please strictly enforce
speed limits in Town of Vail and the I-70 corridor!!!! No parking on Frontage roads ever!! I can't even park on the street in front
of my house!!
1
NO more employee housing or deed restricted building in the Town of Vail!!!!!1
NO MORE EMPLOYEE OR DEED RESTRICTED HOUSING WITHIN THE TOWN OF VAIL!!!!!1
No, thank you 1
None 1
nope 1
One last thing off-topic - if there is a leash law, why are dogs running loose all over the place?1
Prioritize the movement of people in keeping the town mostly pedestrian. Urgently take action to improve pedestrian
movement betwee East Lionshead Circ. & Lionshead Village. Don't wait to implement Civic area plan, this is urget situation that
has been delayed for years.
1
survey too long 1
Survey was way too long 1
Thank you for allowing my input! I wish I was better informed on many of the issues and will do my best to get so!1
Thank you for asking for our opinions on the Town of Vail.1
Thank you for soliciting local feedback!1
Thank you for the work that you do and for putting this together. I am grateful to live here, even after 20+ years.1
Thank you I am very grateful to live in this town!1
Thanks for asking residents and employees for their feedback.1
Thanks for doing this.1
The back ground on the survey was hard to read on the right side of the screen on an iPhone. Contrasting colors 1
The council needs to be leaders in the community. I'm very disappointed in them for the past few years. They don't think
holistically and then they just listen to the loudest community members who are only thinking of themselves. We are in a very
bad situation.
1
The Reason I drive more often than bus is because the bus schedules do not work with the time restrictions on day care. If the
busses ran more frequently or at different times I might consider taking the bus to work instead of driving. I unfortunately
cannot be late to day care pick up and with the walk from the bus to my place of employment I am unable to take the bus
without leaving work early or getting to work late.
1
The survey was too long.1
The Vail government is getting involved in items that are beyond the scope of local government. Remember who you are and
who pays the bills. Let all owners have a vote - ie: second home owners 1
this place is a joke. things only get worse....i hate you all 1
This survey is too long 1
This survey is way too long.1
Tis survey is somewat tooooo long 1
Town is doing a great job, strong leadership. Collaborations and resource pooling needs to happen for growth as a County.1
Vail and the surrounding towns should have pet friendly housing for employees.1
Vail has grown to the point that it is becoming less inviting not more. It is prompted by big money that wants to make more big
money regardless how it changes the feel Vail once had. I used to go to Vail to get away from the traffic and people now its
worse.
1
Vail is an awesome place to live and the Town is the best managed government entity in the county. However, we need to focus
on economics of what drives this community - activities, guest experience. Housing issues need to engage the County as a whole
as Vail cannot solve the problems for the entire county.
1
Vail politicians are a group of shameless people who talk the talk but do not walk the walk. The choice to 'save' goats over
employee housing is a good example.1
We need housing... PLEASE 1
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We will be moving up to the Valley, full-time in the next year. I am a licensed real estate broker (nearly 30 years) and my
husband is a real estate attorney. We will continue to work, part-time to avoid boredom.1
With this virus interrupting businesses in Vail, I am hoping Vail is planning on bringing more events to the area to bring people
back to Vail to help the businesses.1
Would love to see a focus on bicycle infrastructure and bike trails both hard and soft surface.1
You are NOT minions of the U.S.F.S. You Can fight them and Win if you choose to!!!!1
You had comment boxes for additional comments except for on the Events feedback page, seems odd. I think it is crazy that the
Town spends sooo much money on one-off events (Snow Daze/Spring Back) that barely attract new guests to our town, and
never have very good talent booked, those events should stand on their own or decrease budget. On the other hand we have
amazing locally developed events like Vail Bluegrass that bring diverse groups of visitors from all over the place and create a
wonderful series of events throughout the summer. I would prefer to see events like Vail Bluegrass get more funding so that we
can grow them and make them long-term/successful events in our community.
1
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1
COMMUNITY SURVEY 2020
First, a few questions about you and the general state of Vail…
1. Is your residence (either year-round or seasonal) within the Town of Vail?
[ ] Yes [ ] No (GO TO Q. 2)
If yes, where?
[ ] East Vail
[ ] Booth Falls and Bald Mountain Road areas
[ ] Booth Creek/Aspen Lane
[ ] Golf Course
[ ] Vail Village
[ ] Lionshead
[ ] Potato Patch, Sandstone
[ ] Buffehr Creek, Lionsridge, the Valley
[ ] Vail Commons/Safeway area
[ ] West Vail (north of I-70)
[ ] Matterhorn, Glen Lyon
[ ] Intermountain
[ ] Not a resident of the Town of Vail
[ ] Other______________________________
2. Which of the following best describes you?
[ ] Year-round resident (11+ months/year)
[ ] Part-time resident
[ ] Employed in the Town of Vail but don’t live there
[ ] Get mail in the Town but don’t live or work there
[ ] Non-resident owner of business/commercial property
3. What is the ZIP Code of your primary residence?
4. Would you say that things in the Town of Vail are going in the right direction, or have they gotten off on the wrong track?
[ ] Right direction
[ ] Wrong track
[ ] Don’t know
In a few words, why do you feel that way?
(Please attach an additional sheet of paper with your comments if needed on any survey question.)
5. Using the 1 to 5 scale below, how satisfied are you with the Town of Vail local government in terms of providing
information to citizens about what local government is doing, including offering ample public engagement opportunities,
approachability, and being collaborative in the decision-making process?
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Providing information to citizens 1 2 3 4 5 x
Offering public engagement opportunities 1 2 3 4 5 x
Being collaborative in decision-making process 1 2 3 4 5 x
Approachability of staff and Town Council members 1 2 3 4 5 x
Do you have any specific comments on your ratings?
June 16, 2020 - Page 273 of 393
2
TOWN SERVICES – The following questions ask you about your use of various services provided by the Town and your
satisfaction with these services.
The Public Works Department provides maintenance of public areas including parks, buildings, roads and village areas.
6. Rate your satisfaction with Public Works services in the Town of Vail.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Snow removal on roads 1 2 3 4 5 x
Road and street maintenance by the Town of Vail 1 2 3 4 5 x
(potholes, sweeping, drainage, etc.)
Overall park maintenance 1 2 3 4 5 x
Appearance and condition of Town-owned buildings 1 2 3 4 5 x
Friendliness and courteous attitude of 1 2 3 4 5 x
Public Works employees
Cleanliness of pedestrian villages 1 2 3 4 5 x
Cleanliness of public restrooms 1 2 3 4 5 x
Do you have any suggestions on how Public Works can improve its services?
Public Safety
7. Please rate your satisfaction with the following aspects of Fire Services in the Town of Vail.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Response times to emergency incidents 1 2 3 4 5 x
Wildfire mitigation efforts 1 2 3 4 5 x
Courtesy and helpfulness of fire department staff 1 2 3 4 5 x
Timely plan-check and fire system inspections 1 2 3 4 5 x
Fire safety, awareness and education programs 1 2 3 4 5 x
8. Are you aware of recently adopted code amendments that require ignition-resistant landscaping and building
materials?
[ ] Yes [ ] No
9. Do you have any suggestions on how the Fire Department can improve its services?
10. Please rate your satisfaction with the following aspects of Police Services in the Town of Vail.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Overall feeling of safety and security 1 2 3 4 5 x
Appropriate presence of police on foot/vehicle patrol 1 2 3 4 5 x
Friendliness and approachability of Vail Police 1 2 3 4 5 x
Department employees
Overall quality of service 1 2 3 4 5 x
Visibility of police foot/vehicle patrol 1 2 3 4 5 x
Confidence in the Police Department 1 2 3 4 5 x
11. Do you have any suggestions on how the Police Department can improve its services?
The Community Development Department provides planning, design review, and building inspection services.
June 16, 2020 - Page 274 of 393
3
12. Do you know that the Town now offers an online portal that provides information on reviews in progress, property
research, building permits, and online planning applications?
[ ] Yes [ ] No [ ] Uncertain
12a. (If yes) Are you aware that this portal provides the ability to notify the Town of a code violation?
[ ] Yes [ ] No [ ] Uncertain
13. Have you used the services of the Community Development Department within the past 12 months?
[ ] Yes [ ] No (GO TO Q. 16)
14. Please rate your satisfaction with the following aspects of the Community Development Department.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Availability of information (e.g., public records) 1 2 3 4 5 x
Timeliness of response (to telephone calls, inspections, 1 2 3 4 5 x
questions/inquiries, plan review, etc.)
Building permit review and inspections 1 2 3 4 5 x
Courtesy and attitude/helpfulness 1 2 3 4 5 x
Knowledge/ability to answer questions 1 2 3 4 5 x
15. Do you have any suggestions on how the Community Development Department can improve its services?
Parking and Bus Service
16. Are you aware that the Town offers residents/employees a variety of parking passes and discount parking programs?
[ ] Yes [ ] No [ ] Uncertain
17. Do you own a parking pass or value card this season? (Check all that apply)
[ ] Yes: [ ] Gold pass
[ ] Blue pass
[ ] Green pass
[ ] Red pass
[ ] Pink pass
[ ] Value card
[ ] No:
How can the Town improve the parking pass/value card program?
18. Please rate your satisfaction with public parking services in Vail.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Booth attendant courtesy 1 2 3 4 5 x
Parking structure cleanliness 1 2 3 4 5 x
Overflow Vail Frontage Road parking (safety) 1 2 3 4 5 x
Overflow Frontage Road parking (convenience/ease of access) 1 2 3 4 5 x
Ease of parking in summer 1 2 3 4 5 x
Ease of parking in winter 1 2 3 4 5 x
Overall parking fees/pricing structure 1 2 3 4 5 x
19. Other than adjusting parking fees, what could the Town of Vail do to improve your satisfaction with parking in the
Town?
June 16, 2020 - Page 275 of 393
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20. How frequently have you used the Town of Vail outlying routes local transit (bus) services in the past six months?
Frequently
Never Occasionally (More than 60 rides)
[ ] [ ] [ ]
21. Please rate your satisfaction with Town of Vail bus service.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
Frequency of in-town shuttle (Lionshead to Golden Peak) 1 2 3 4 5 x
Frequency of outlying service – Vail neighborhoods 1 2 3 4 5 x
Bus driver courtesy 1 2 3 4 5 x
Dependability of bus service 1 2 3 4 5 x
Cleanliness of buses 1 2 3 4 5 x
Level of crowding on buses 1 2 3 4 5 x
Atmosphere/sense of safety on buses 1 2 3 4 5 x
22. Would you use the Town of Vail outlying neighborhood bus routes more if frequency of service was increased?
In Summer?
[ ] Yes [ ] No
In Winter?
[ ] Yes [ ] No
22a. (IF YES) On which routes would you like to see more frequent service?
22b. Do you have other suggestions on how bus service can be improved in the Vail area?
23. How frequently have you used the ECO Transit (regional bus) service in the past six months?
Frequently
Never Occasionally (More than 60 rides)
[ ] [ ] [ ]
24. (IF NEVER/DO NOT USE ECO TRANSIT) What are the primary reasons you do not use ECO? (Check all that apply)
[ ] I don’t need ECO transit
[ ] Schedule does not meet my needs (doesn’t go/return when I need to go)
[ ] Travel time is too long
[ ] Routes don’t go where I need to go
[ ] Usually I am combining multiple trips/rides (kids’ activities, etc.)
[ ] Cost is too much for the limited usage
[ ] Takes too many transfers from Vail transit and ECO transit
[ ] Other: _________________________________________
25. What improvements would you suggest to ECO Transit to better meet the needs of you and your household?
June 16, 2020 - Page 276 of 393
5
Events and Guest Services
Vail has developed a wide variety of events and special programs in all seasons that have become part of our community
culture. Our events now include concerts, festivals, athletic events, arts and learning-based programs, and other activities.
26. In general, how would you describe the experience that events in Vail create for you and your guests?
VERY VERY DON’T
NEGATIVE POSITIVE KNOW
1 2 3 4 5 x
27. With respect to the number of events in Vail, are there:
[ ] Too few events [ ] About the right number [ ] Too many events
28. Please rate your satisfaction with the following aspects of town-wide events.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
The overall quality of events in Vail 1 2 3 4 5 x
Overall quality of cultural, community, recreational, 1 2 3 4 5 x
performing arts, and business conference venue options in Vail
29. The Town of Vail invests in various events in Vail. In general, what is your opinion of this economic development
strategy?
[ ] I strongly support the Town’s financial investment in events
[ ] I am somewhat in favor
[ ] I am neutral
[ ] I somewhat oppose
[ ] I strongly oppose
30. Should the Town invest in indoor facilities to support hosting special events and community groups?
[ ] Yes
[ ] No
[ ] Uncertain
31. What kind of new or different events would you like to see Vail host?
32. Have you heard about the Town’s new Guest Experience training initiative called PrimaVail?
[ ] Yes
[ ] No
33. Do you have any comments on PrimaVail and improving customer service in Vail?
Library Services
Vail Public Library offers access to information resources of many types to serve the needs of Vail's guests, residents,
businesses and schools.
34. Please respond to the following questions using “Yes” or “No.”
YES NO
Do you have a library card in the Town of Vail? [ ] [ ]
Do you access the library remotely as well as in person? [ ] [ ]
Have you used the library’s website, e-newsletter or social media channels? [ ] [ ]
35. How frequently do you use the library? _______ times per month
36. What do you like best about Vail Public Library?
37. What would you like added or changed about Vail Public Library?
June 16, 2020 - Page 277 of 393
6
38. Please rate your overall satisfaction with Vail Public Library.
NOT AT ALL VERY DON’T
SATISFIED SATISFIED KNOW
1 2 3 4 5 x
39. How can the library improve its services?
Town of Vail Communications
40. How do you receive information about the Town of Vail that may be of interest to you? (Check all that apply)
Information from the Town of Vail
[ ] Website (www.vailgov.com)
[ ] E-services (meeting announcements, agendas, news releases, newsletter, etc.)
[ ] Attend or watch meetings (live web streams, Channel 5)
[ ] Social media (Twitter, Facebook, etc.)
Information from other sources
[ ] Newspaper
[ ] Radio
[ ] Television
[ ] Social media (Twitter, Facebook, etc.)
[ ] Other (please describe): _____________________________________________________
41. Do you have any specific comments on your ratings of information or the sources of information you find useful?
COMMUNITY ISSUES AND OPPORTUNITIES
42. For each action listed below, indicate the level of priority you believe is appropriate. (Use a 1 to 5 scale where 1=Not a
Priority, 3=Neutral, 5=High Priority.)
NOT A HIGH DON’T
PRIORITY NEUTRAL PRIORITY KNOW
1. Actions to protect and enhance Gore Creek 1 2 3 4 5 x
2. Actions to protect wildlife habitat 1 2 3 4 5 x
3. Expand recycling and waste reduction efforts 1 2 3 4 5 x
4. Implement renewable energy projects in town (e.g., solar 1 2 3 4 5 x
buildings)
5. Housing for resident-occupied, deed-restricted households 1 2 3 4 5 x
6. Defining comprehensive parking management policies 1 2 3 4 5 x
(potentially through additional parking spaces and
pricing/management strategies)
7. Increasing Town of Vail transit frequency and connections 1 2 3 4 5 x
8. Increasing regional transit frequency and connections 1 2 3 4 5 x
9. Providing an economic development focus on the events 1 2 3 4 5 x
that take place in Vail
10. Implementation of the Civic Area Master Plan for public 1 2 3 4 5 x
spaces (Town Hall, Library, Dobson, etc.) in the center of Vail
43. What two actions are your highest priorities? (Insert numbers from list above: #____________, #____________)
44. Any comments on your responses?
June 16, 2020 - Page 278 of 393
7
Financial Prioritizing
45. As you may know, The Town of Vail is beginning to have discussions with the community to learn what voters think
about sources of financial support for resident-occupied, deed-restricted housing. Are you willing to consider supporting
a tax increase of some type to fund local efforts for resident-occupied, deed-restricted housing?
[ ] Yes
[ ] No
[ ] Uncertain
46. (IF YES) Based on what you know now, would you prefer a property or sales tax as the primary method for funding local
housing programs?
[ ] Property tax increase
[ ] Sales tax increase
[ ] Don’t know
47. Do you have any specific comments on your responses concerning tax increases to support local housing funding
needs?
The Town of Vail Civic Area Plan is entering the first steps of the implementation phase this year. The plan identified several
goals for the plan including the following:
• Identify the community’s opinions of how best to utilize the land within the defined study area for the Civic Area Plan;
• Prepare a plan that is viable, is reflective of the community’s goals, is economically feasible in terms of market considerations,
and is responsive to the sites and surrounding neighborhoods, and;
• Define strategies to guide future decision-making and the implementation of improvements to the Civic Area that will establish
vibrant, aesthetically pleasing and thoughtfully designed places that will serve the needs of the local community and guests in
the Town of Vail.
48. During the Civic Area effort five major sites were identified that comprise the study area of the Plan. Which two sites do
you believe should be the focus of the first phase of implementation?
Check Your Two Highest Priorities
[ ] 1. Lionshead Parking and Transportation Center
[ ] 2. Charter Bus Lot
[ ] 3. Dobson Ice Arena
[ ] 4. Vail Public Library
[ ] 5. Town of Vail Municipal Complex (current Town Hall)
49. Do you have any specific comments on your priorities?
50. The Town is in the process of planning for West Vail by creating a Master Plan. What specific ideas would you most like
to see addressed in that planning effort?
June 16, 2020 - Page 279 of 393
8
Resident-Occupied, Deed-Restricted Housing Opportunities
The Vail community has consistently acknowledged the important role resident-occupied, deed-restricted homes play in maintaining
and sustaining community in Vail. The Vail Town Council and Vail Local Housing Authority have heard this message and efforts are
underway to address housing. However, more needs to be done.
As you may know, the Town of Vail/Vail Local Housing Authority’s mission is to preserve and protect existing and future homes for
year-round Vail residents by acquiring deed restrictions. To achieve this goal, they apply an approach to identifying, acquiring and
building future homes. This is done by researching and exploring public-private partnerships, strategic initiatives, innovative
programs and collaboration within the community.
51. Do you think the Town of Vail and the Vail Local Housing Authority’s mission and goals to address housing for year-
round residents is headed in the right direction or do you feel they are off on the wrong track?
[ ] Headed the right direction
[ ] Off on the wrong track
[ ] Unsure/no opinion
52. Please indicate your level of support for specific changes that might be used to increase opportunities for housing using the
scale of 1 to 4 below, where 1 is “not at all supportive” and 4 is “very supportive.” If you don’t know or have no opinion
circle “x” for “Don’t Know”.
NOT AT ALL
SUPPORTIVE VERY
SUPPORTIVE
DON’T
KNOW
Allow developers to meet deed-restricted homes
requirement outside the Town boundaries
1 2 3 4 x
Adopt requirements for all new or expanded residential
development to contribute fees toward the supply of deed-
restricted homes
1 2 3 4 x
Increase restrictions on short-term rental units (STR) in
Vail to mitigate the loss of long-term rental home
opportunities
1 2 3 4 x
Allow increases in density to facilitate the development of
accessory dwelling units for resident-occupied housing
(i.e., a small unit together with a larger residence)
1 2 3 4 x
53. Do you have any suggestions or opinions (positive or negative), regarding how additional housing for residents could be
provided, that you would like to share with the Vail Town Council and the Vail Local Housing Authority?
The Environment
Vail has successfully undergone an audit as part of its goal to become a globally-certified sustainable destination.
Sustainable destinations seek to leverage the positive benefits of tourism while ensuring the health and viability of the local
community.
54. Should the Town encourage/incentivize the transition from fossil fuel use to renewable electric use in building design, for
example, installing electric heat pump water heaters instead of natural-gas powered boilers?
[ ] Yes [ ] No [ ] Uncertain
June 16, 2020 - Page 280 of 393
9
55. The Town is currently working on improving and protecting Gore Creek water quality. Please identify the barriers that
exist toward your personal use of environmentally-friendly landscaping practices on your property. Rate the following on a
scale of 1 to 5 where 1 is “strongly disagree” and 5 is “strongly agree” that these are barriers.
STRONGLY STRONGLY DON’T
DISAGREE AGREE KNOW
Lack of knowledge of eco-friendly practices 1 2 3 4 5 x
HOA handles landscaping/HOA rules 1 2 3 4 5 x
I prefer a green turf lawn, space to play, socialize, etc. 1 2 3 4 5 x
Lack of effective alternatives to pesticides/herbicides 1 2 3 4 5 x
Costs are prohibitive 1 2 3 4 5 x
Lack of eco-friendly landscapers 1 2 3 4 5 x
Native plants and vegetation are not visually appealing; 1 2 3 4 5 x
they attract nuisance animals, and/or obscure views
Other ___________________________________________ 1 2 3 4 5 x
56. Wildfire poses a risk to our homes, environment, economy, recreation and safety. Effective wildfire mitigation requires a
multi-faceted approach. Please indicate your opinion using the scale of 1 to 4 below.
NOT AT ALL VERY DON’T
SUPPORTIVE SUPPORTIVE KNOW
Creation of defensible space on individual properties (where 1 2 3 4 x
vegetation is reduced or modified to create a buffer
around the home)
Evaluation of the defensible space around each home 1 2 3 4 x
by trained personnel
Design standards that facilitate the creation of defensible space 1 2 3 4 x
(such as using deciduous trees rather than conifers)
Household Preparedness for an Emergency
During major emergencies, public safety is our first priority; in some situations the emergency may exceed the capacity of
local first responders. It is imperative that you are prepared to provide for your own safety. A critical component of this is
that you have registered with EC Alert so that you can receive timely notification of an impending threat or evacuation.
57. How prepared would you say you and your household are in the event of a catastrophic emergency event?
[ ] Extremely prepared
[ ] Somewhat prepared
[ ] Slightly prepared
[ ] Not at all prepared
58. Do you have any comments or unanswered questions related to Emergency Preparedness in Vail?
Parking and Transportation
59. The Town is working on finding an appropriate balance between adequate vehicle parking and encouraging use of
public transit and other alternative transportation means. Should Town parking rates be based on demand (i.e., higher
rates at the busiest times and lower rates when there is little demand, similar to hotels and airlines)?
[ ] Yes [ ] No [ ] Uncertain
60. Do you have access to a vehicle that you keep at your residence?
[ ] Yes
[ ] No
[ ] Sometimes
[ ] Other
June 16, 2020 - Page 281 of 393
10
61. To get around Vail and the region, what barriers/impediments keep you from using your car less? (Check all that apply)
[ ] Distance to bus stop
[ ] Change in elevation or terrain traversed to bus stop/path
[ ] Need my car during the day for work
[ ] Need my car for errands before or after work
[ ] Place to store my recreation equipment
[ ] Doesn’t fit my schedule
[ ] Safe walking/biking routes
[ ] Lack of lighting for travel at night
[ ] Lack of bike storage
[ ] Other:
62. Do you have any suggestions on ways to encourage alternative transportation opportunities (bus, bike, pedestrian use,
etc.) in Vail and throughout the region?
Ownership and Property Rental Information
63. How long have you lived within the Town of Vail (or owned property if a non-resident)?
[ ] Less than 1 year
[ ] 1-5 years
[ ] 6-15 years
[ ] More than 15 years
[ ] Not applicable
64. Do you own or rent your residence?
[ ] Own
[ ] Rent
[ ] Other (specify)__________________________
65. (If you own your home) Do you rent your home to others?
Short-term (30 days or less): [ ] Yes [ ] No
Long-term (over 30 days) : [ ] Yes [ ] No
66. Do you reside in a deed-restricted home?
[ ] Yes [ ] No [ ] Uncertain
67. (If you do not rent your home long-term) What might encourage you to consider renting long-term (over 30 days)?
68. (If own home and rent out residence short-term)
Did/do you rent it through:
[ ] A management company
[ ] Myself/online social sources as VRBO, Airbnb, Flipkey, etc.
[ ] Both a management company and rent it myself
[ ] Other
69. In your opinion, to what extent is the loss of long-term rental housing a problem in Vail at this time?
[ ] Not a problem
[ ] One of the region’s lesser problems
[ ] A moderate problem
[ ] One of the more serious problems
[ ] A critical problem in the region
70. Do you have any further comments on your experience with the rental housing situation in Vail?
June 16, 2020 - Page 282 of 393
11
Please provide the following demographic information. Remember that all responses remain strictly confidential
and are reported only in group format.
71. Which of the following best describes your
employment status?
[ ] Work 8 months or more a year in the local area (Vail
Valley)
[ ] Work 7 or fewer months a year in the local area (Vail
Valley)
[ ] Currently employed outside of the local area (work on
Front Range, out of state, etc.)
[ ] Retired
[ ] Unemployed and/or looking for work
[ ] Homemaker
[ ] Other:
72. (If work in the Vail Valley) How many jobs do you
currently hold (winter 2020)? ________ jobs
What is the location of your place of work in the Vail
Valley? (Check all that apply)
[ ] In the Town of Vail [ ] Minturn
[ ] Eagle Vail [ ] Eagle
[ ] Avon [ ] Gypsum
[ ] Beaver Creek [ ] Other:
[ ] Edwards
(If working in the Vail Valley) Which of the following
modes of transportation do you typically use to get
to work most frequently: in the winter, in summer?
If you use more than one mode on a given workday,
respond based on the mode used for the longest
distance. (Check all that apply)
IN WINTER IN SUMMER
Drive alone [ ] [ ]
Carpool/vanpool [ ] [ ]
Bus [ ] [ ]
Bike and take the bus [ ] [ ]
Drive and take the bus [ ] [ ]
Bicycle [ ] [ ]
Walk [ ] [ ]
Work at home [ ] [ ]
73. (IF RESIDENT) Do you own or operate a business
within the Town of Vail? [ ] Yes [ ] No
74. Are you a registered voter in Vail?
[ ] Yes [ ] No
75. Which of these categories best describes your
household status?
[ ] Single, no children
[ ] Couple, no children
[ ] Household with children living at home
[ ] Empty-nester, children no longer at home
76. Are you:
[ ] Male [ ] Female
77. In what year were you born?
78. Do you have any additional comments or
suggestions?
THANK YOU FOR YOUR PARTICIPATION IN OUR CONTINUING EVALUATION PROGRAM.
Below, you will have the opportunity to enter the prize drawing. Your survey responses are confidential.
Please check any of the following that interest you:
[ ] Enter me for a chance to win a drawing for ONE OF TEN $100 VISA Gift Cards. The first 100 completed surveys will
comprise the first pool of entrants, so complete your survey and enter soon!
[ ] Add me to the Town’s email list for periodic updates and communications
Email address:
June 16, 2020 - Page 283 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Vail Valley Drive Safety I mprovements- A dvisory Bike L anes Trail
P RE S E NT E R(S ): Tom Kassmel, Town E ngineer
AC T IO N RE Q UE S T E D O F C O UNC I L: Direct staff to move forward with the Advisory B ike
L ane trial along Vail Valley Drive
B AC K G RO UND: Vail Valley Drive is a narrow road that carries vehicles and a significant number
of pedestrians who use the Gore Valley Trail. Providing a safe, separate recreational facility for
pedestrians has been a critical goal for the town. After a year of public process and review of
alternatives, staff has suggested moving forward with a summer trial of A dvisory Bike L anes for a
portion of Vail Valley Drive.
S TAF F RE C O M M E ND AT IO N: Direct staff to move forward with the Advisory B ike L ane trial
along Vail Valley Drive
AT TAC H ME N TS:
Description
Memo
Presentation
June 16, 2020 - Page 284 of 393
To: Vail Town Council
From: Public Works Department
Date: June 16, 2020
Subject: Vail Valley Drive Safety Improvements – Advisory Bike Lanes Trial UPDATE
I. SUMMARY
Vail Valley Drive is a narrow residential road that carries vehicles and a significant
number of pedestrians who use the Gore Valley Trail. Providing a safe, separate facility
for pedestrians has been a critical goal of the town for decades. However, past efforts
of moving forward have been hindered by; limited alternatives, cost, impacts to
neighboring properties, concern about “urbanizing” the road with curb and sidewalk, and
a commitment to move forward by the town. Congestion continues to increase, and a
renewed interest in accommodating a separated recreational path has resurfaced.
Over the past year the Town along with the design team of RFE Engineering & Norris
Design have engaged the public and received feedback on potential options for Vail
Valley Drive. Initial options were presented to Council last November with refinement
and final options presented this past March. At the March Council meeting staff was
directed to implement Advisory Bike Lanes (ABL’s) from the Ford Park parking lot to
Sunburst Drive as a trial this summer.
Staff is continuing to move forward with the implementation of the ABL trial and is
prepared to install striping and signage within the next week. Engage Vail
(www.engagevail.com) has been updated to educate users on the use of ABL’s and will
be the hub for receiving comments regarding users experiences.
II. ADVISORY BIKE LANES
ABL’s are striped shoulder bike lanes that allow for two-way vehicular traffic to share a
narrowed single center lane while pedestrians and bicyclists utilize the ABL’s on each
side separated from vehicular traffic by dashed lines. The center lane is only wide
enough for one vehicle, requiring vehicles to yield and move over to the right into the
ABL, yielding to pedestrians and cyclists, when an on-coming vehicle is approaching.
This roadway configuration originated in the Netherlands where they have over 50
years of experience with this practice and is now gaining traction in the United States.
June 16, 2020 - Page 285 of 393
The photo below is from an ABL installation in New Hampshire that closely resembles
what Vail’s trial ABL will look like.
Hanover, NH (5’-10’-5’)
III. VAIL VALLEY DRIVE TRIAL
The ABL trial along Vail Valley Drive will extend from the Ford Park Soccer Field
parking lot entrance to a point just west of Sunburst Drive. The center drive aisle will
have a width of 11’ and the two Advisory Bike Lanes will have a width of 5’ each.
In order to safely have a single 11’ wide center lane for two way vehicular traffic on a
low volume road with a posted speed limit of 15 mph, the minimum Stopping Sight
Distance (SSD) is 160’. However, a more comfortable SSD would be 230’, allowing for
more reaction time and for speeds up to 20 mph. The majority of Vail Valley Drive has
adequate sight distance of over 230’, however these three below locations have less:
June 16, 2020 - Page 286 of 393
• Hole #6 Curve: This curve is limited to ~190’ of clear sight distance, with up to
230’+ when looking through existing limbed up trees, providing adequate sight
distance.
• Maintenance Shed Curve: This curve is limited to ~160’ of sight distance; which
will likely make drivers uncomfortable through this curve, though not necessarily
unsafe, since drivers always have the option to move to the right and share the
ABL. Staff recommends adding SLOW 15 MPH postings/paint marks and
potentially future minimal impact widening as warranted.
• Sunburst Curve: This curve is limited to ~100’ of sight distance due to the tight
curve and large shrubs. Therefore, the minimum sight distance requirements are
not met, and staff recommends starting the ABL striping just west of curve.
The Vail Valley Drive ABL trial is tentatively scheduled to be signed and striped within
the next week. Once the trial begins staff will monitor user experience through email
and engagevail.com comments and feedback.
IV. SEPARATED PATH
As also discussed at the March Council meeting, Staff has engaged RFE Engineering
to provide a preliminary design for a separated path from the Ford Park Soccer Field
Parking Lot to the Town of Vail Bus Turnaround to provide an extension of the existing
path with minimal impacts. This extension can remain an option to implement at any
time in the future and staff will present the preliminary design along with an opinion of
cost once the preliminary design is complete later this summer.
V. NEXT STEPS
Staff is prepared to sign and stripe the new Advisory Bike Lanes within the next week,
and to collect public feedback through the engagevail.com website. Later this summer,
pending feedback and comments, staff will report back to Council on the results of the
trial. It is anticipated that the striping will remain through the fall and winter and be
mostly worn off by next spring, at which time Council can determine if the Advisory
Bike Lanes should become a more permanent installation.
VI. STAFF RECOMMENTDATION
Staff requests that the Town Council confirms the current direction and to direct staff to
continue to move forward with the Advisory Bike Line trial.
VII. ATTACHED
Presentation
June 16, 2020 - Page 287 of 393
VAIL VALLEY DRIVESAFETY IMPROVEMENTSJune 16, 2020 - Page 288 of 393
PROJECT GOAL•Safe experience for all•Define clear and aesthetically pleasing separation between motorists and pedestrians/cyclistsJune 16, 2020 - Page 289 of 393
ADVISORY BIKE LANES•NEW practice in sharing the road•FHWA Experimental GuidenceJune 16, 2020 - Page 290 of 393
ADVISORY BIKE LANES•How to Drive an ABLOn a street with Advisory Bike Lanes during regular operations, motorists travel within the two-way travel lane and do not need to change lanes when approaching or passing bicyclists.When approaching oncoming motor vehicles, motorists must merge into the Advisory Bike Lane. If a bicyclist is present, motorists must slow and yield to bicyclist traffic prior to enteringthe Advisory Bike Lane.June 16, 2020 - Page 291 of 393
ADVISORY BIKE LANESSummer 2020 Trial – Option C•5’ ABL’s •11’ Shared Drive Lane5’ 11’ 5’June 16, 2020 - Page 292 of 393
ADVISORY BIKE LANESSingle Lane/Bi-DirectionalVehicle Travel Stopping Sight Distance (SSD)•15 MPH – 160’•20 MPH – 230’Limited Sight Distance Locations•Hole #6 Curve•Golf Maintenance Shed Curve•Sunburst CurveJune 16, 2020 - Page 293 of 393
ADVISORY BIKE LANESHole #6 Curve•190’ clear SSD•230’ SSD w/ limbed treesJune 16, 2020 - Page 294 of 393
ADVISORY BIKE LANESGolf Shed Curve•160’ SSD•230’ requires removal 5-7 treesJune 16, 2020 - Page 295 of 393
ADVISORY BIKE LANESGolf Shed Curve•Potential future widening of 6’June 16, 2020 - Page 296 of 393
ADVISORY BIKE LANESSunburst Curve•100’ SSD•Start ABL west of curveJune 16, 2020 - Page 297 of 393
EXTENDED SEPARATED PATH•Design extension of path from Ford Park Parking lot to Bus Turnaround for future implementation•Preliminary Design and Cost estimate by late summerJune 16, 2020 - Page 298 of 393
NEXT STEPS•Sign and Stripe ABL Trial | June•Feedback and Comments | June-August•Report Back to Council | August/SeptemberJune 16, 2020 - Page 299 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Vail Roundabout L ighting Project
P RE S E NT E R(S ): Greg Hall, Director of P ublic Works
AC T IO N RE Q UE S T E D O F C O UNC I L: Provide direction on publically bidding the Vail
Roundabout L ighting Project
B AC K G RO UND: The Vail Roundabout L ighting Project's goal is to upgrade the lighting in the
Vail Town Center and West Vail roundabouts to meet current lighting safety standards for both
vehicles and pedestrians in a roundabout. The current lighting does not meet these standards
particularly at the pedestrian crossings. The project has been designed and is ready to bid for fall
construction. Staff is requesting a discussion on how best to move forward with the project with
regards to bidding it out fully, partially or not at all.
S TAF F RE C O M M E ND AT IO N: Provide direction on publically bidding the Vail Roundabout
L ighting P roject
AT TAC H ME N TS:
Description
Memo
June 16, 2020 - Page 300 of 393
To: Vail Town Council
From: Public Works Department
Date: June 16, 2020
Subject: Vail Roundabout Lighting Project Update
I. SUMMARY
The Vail Roundabout Lighting Project is the only large capital project that is still
currently budgeted for 2020. The project’s goal is to upgrade the lighting in the Vail
Town Center and West Vail roundabouts to meet current lighting safety standards for
both vehicles and pedestrians in a roundabout. The current lighting does not meet
these standards particularly at the pedestrian crossings. The new light poles will also
be reduced in height from 40’ to 30’ poles and will use the latest LED technology with
the ability to accommodate future smart transportation technologies such as traffic
counters and road condition cameras.
The project has been designed and is ready to bid for fall construction. Town staff has
more recently reached out to local contractors to better understand the potential impacts
to the budget. Staff found that the project will likely cost about $2 Million, significantly
more than the current budget of $1.4 Million. Considering the current budget cuts due
to COVID-19, staff recognizes that this type of project may not be a high priority at this
time and the Council may not desire to move forward with the project or a potential
supplemental for the project.
Staff recommends the Council discuss moving forward with one of the following three
options;
• Defer the entire project until 2021 or 2022 when an appropriate budget can be
approved, understanding that any deferment will typically bring with it escalating
construction costs.
• Move forward with bidding half of the project, at the Vail Town Center
roundabouts, and defer the West Vail roundabouts. In this scenario, no
additional budget request is expected for the first phase, but will be required for
the second phase, the West Vail roundabouts, in 2021 or 2022.
• Move forward and bidding the entire project this summer and supplement the
budget as appropriate prior to the contract award. This option will give the town
the most accurate understanding of how much additional funding will be required.
June 16, 2020 - Page 301 of 393
It also affords the town with the ability to award all, half or none of the project
after the project has been publicly bid. However, if bid, and in fairness to
contractors who will be bidding the work, the town should be prepared to at least
move forward with and award half of the project if this option is chosen.
June 16, 2020 - Page 302 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Review Draft Deed Restriction Compliance and E nforcement Policy
P RE S E NT E R(S ): George Ruther, Housing Director
AC T IO N RE Q UE S T E D O F C O UNC I L: Provide direction on the proposed recommendations
for future policy adoption and implementation.
B AC K G RO UND: The purpose of this agenda item is to outline draft deed restriction compliance
and enforcement policy recommendations for evaluation and consideration by the Vail L ocal
Housing A uthority and Vail Town Council. For purposes of this review and recommendation, the
A uthority is serving in an advisory capacity only. The Vail Town Council shall be the final decision-
maker on policy adoption. E ach year, without exception, far too many deed-restricted property
owners fail to comply with the annual verification requirement of the deed restriction by the
February 1st deadline. I n some years, it has been as high as 40% – 50% of the property owners.
A s of J une 1, 2020, 16 property owners have failed to comply. Disappointingly, 15 of the 16
property owners are repeat offenders from 2019. The Vail Town Council and the Vail L ocal
Housing A uthority have requested recommended changes to the process and procedures in an
effort to increase the rate of annual verification and compliance.
S TAF F RE C O M M E ND AT IO N: T he Housing Department staff recommends support of the six
bulleted actions that are highlighted in Section I V of the staff memorandum by the Vail Town
Council.
AT TAC H ME N TS:
Description
Draft Deed Restriction Verification Policy Recommendations 06162020
June 16, 2020 - Page 303 of 393
To: Vail Local Housing Authority
Vail Town Council
From: George Ruther, Housing Director
Date: June 9, 2020
Subject: Draft Deed Restriction Compliance and Enforcement Policies - Recommendation
I. Purpose
The purpose of this memorandum is to outline draft deed restriction compliance and
enforcement policy recommendations for evaluation and consideration by the Vail Local
Housing Authority and Vail Town Council. The Vail Town Council has asked that the
Authority take this matter under advisement and forward a recommendation of the draft
policies on to the Council for review and adoption. For purposes of this review and
recommendation, the Authority is serving in an advisory capacity only. The Vail Town
Council shall be the final decision-maker on policy adoption.
II. Background
The Town of Vail relies upon deed-restrictions mutually recorded between private
property owners and the Town of Vail as a means of ensuring homes for Vail residents
and its workforce. This approach has proven extremely successful and has been in place
for nearly four decades. To date, the Town of Vail has acquired ownership of more than
905 deed restrictions for resident housing in Vail and down valley. The language of the
deed-restriction contains several important terms, each of which is intended to achieve
the Town’s adopted housing vision and goal. One of the terms is a requirement that the
property owner submits a signed affidavit, along with certain evidentiary material to the
Town, on February 1st, annually, verifying and demonstrating that the deed-restricted
property was:
a. Occupied by a Qualified Household during all of the prior calendar year; and
b. If applicable, a copy of the lease form currently used for the Property; and
c. If applicable, a list of tenants who occupied the Property in the prior calendar
year and the evidence submitted by each tenant to establish that they were a
Qualified Resident, as set forth in the Qualification Guidelines.
June 16, 2020 - Page 304 of 393
Town of Vail Page 2
Said affidavit is due by no later than February 1st of each year. Currently, the Housing
Department sends out courtesy letters in December/January of each year reminding
deed-restricted property owners of the pending February 1st deadline.
III. Problem
Each year, without exception, far too many deed-restricted property owners fail to comply
with the annual verification requirement of the deed restriction by the February 1st
deadline. In some years, it has been as high as 40% – 50% of the property owners. As
of June 1, 2020, 16 property owners have failed to comply. Disappointingly, 15 of the 16
property owners are repeat offenders from 2019. Now, as a result, a number of problems
begin to arise.
Those problems include:
• Perceptions of inconsistency of enforcement
• Loss of credibility in the Town in its deed-restricted housing programs by taxpayers
and the general public
• Inefficient use of limited staff time (housing dept., police dept., legal, court, etc.)
and financial resources
• Added expense of compliance and enforcement and use of taxpayer dollars
• Prevalence of repeat offenders
• Limited internal alignment with the importance of deed restriction compliance
• Lack of clarity or consistency of verification information required
• Three forms of non-compliance which require enforcement:
1) Failure to comply with the February 1st annual deadline
2) Failure to submit complete information to verify compliance
3) Failure to comply with the terms of the deed restriction
IV. Opportunity
An opportunity exists for the Town to improve and further enhance the annual verification
process for deed-restricted properties in Vail. An improved and enhanced verification
process likely yields higher occupancy rates of deed-restricted homes and increases the
likelihood that a property owner might deed-restrict their property. Any improvements or
enhancements are best achieved through the adoption of deed restriction compliance
and enforcement polices by the Vail Town Council. Once adopted, these policies will
provide direction and clarify expectations. In fact, as the Town makes progress towards
its goal of acquiring 1,000 new deed restrictions by the year 2027, a more efficient and
effective annual verification process is needed to simply to keep pace. To that end, and
in an effort to solve the problems identified above, the following draft policies for annual
verification, compliance and enforcement are proposed for consideration:
• Zero Tolerance - 100% of all deed restrictions acquired by the Town of Vail will
be verified for compliance annually.
• Accountability for Non-compliance - An administrative procedure shall be
implemented that establishes a $250 verification application fee, which shall be
June 16, 2020 - Page 305 of 393
Town of Vail Page 3
waived when a property owner complies prior to the verification deadline and a
$100 mandatory fine/penalty per day for non-compliance if they do not. An
escalating scale shall be adopted to address instances involving repeat offenders.
The mandatory fine shall appear as a recorded lien against the title to the property.
• Clear Expectations for Compliance - Annual compliance requirements and
processes for verification shall be clearly articulated to all deed-restricted property
owners.
• Customer Convenience - The Housing Department shall use technology to
enhance the ease of use and add convenience to the demonstration of compliance
process. Up to $10k has been budgeted for 2020 to complete this process
enhancement. Additionally, the Housing Department will continue to provide a
courtesy reminder letter to property owners as a matter of convenience.
• Adequacy of Information - Only the minimum amount of information needed to
demonstrate compliance shall be required.
• Organizational Alignment – The Town of Vail shall align itself organizationally to
carry out the annual verification process in a timely, responsive, and effective
manner, including any enforcement actions which may be necessary.
V. Next Steps
The review and recommendation of the draft deed restriction compliance and
enforcement policies by the Vail Local Housing Authority is the first step in the policy
development process. Once policy direction has been determined and adopted by the
Vail Town Council, the town staff will work to alter processes or procedures to align with
the newly adopted policy direction. It is intended that the majority of the possible
improvement and enhancements identified above will be in place for the upcoming 2020
verification process, due on February 1, 2021. Additionally, steps would be taken to
ensure any changes in process are communicated to deed-restricted property owners
well in advance of the February 1st deadline.
June 16, 2020 - Page 306 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Vail Gymnastics Center Renovation - P rogress Update
P RE S E NT E R(S ): George Ruther, Housing Director
AC T IO N RE Q UE S T E D O F C O UNC I L: No action is required at this time.
B AC K G RO UND: The purpose of this agenda item is to provide an update on the progress of
the Vail Town Council’s initiative to explore an alternate path to achieving the Town’s adopted
housing and environmental stewardship goals with particular attention to the Vail Gymnastics
Center renovation. A key consideration of the draft alternate housing site plan is the potential
renovation of the Vail Gymnastics Center into a new, multiple use facility for both gymnastics and
early childhood education. T he town staff has be leading an effort with primary stakeholders and
others to better understand the feasibility of a renovation.
S TAF F RE C O M M E ND AT IO N: T he town staff does not have a recommendation at this time as
no action is being requested. T his item is update and information only.
AT TAC H ME N TS:
Description
Alternate Housing Site Presentation Memorandum 06162020
V G C - Outdoor Space Study 6.8.20
June 16, 2020 - Page 307 of 393
To: Vail Town Council
From: George Ruther, Housing Director
Date: June 16, 2020
Re: Alternate Housing Site Plan – Vail Gymnastics Center Renovation - Update on Progress
1. SUMMARY
The purpose of this memorandum is to provide an update on the progress of the Vail Town
Council’s initiative to explore an alternate path to achieving the Town’s adopted housing and
environmental stewardship goals.
This memorandum provides a progress update on the work currently underway to determine the
feasibility of renovating the Vail Gymnastic Center into a multi-use building capable of
accommodating gymnastic programs and early childhood education. A probable cost estimate
will be presented at the meeting.
2. BACKGROUND
A key consideration of the draft alternate housing site plan is the potential renovation of the Vail
Gymnastics Center into a new, multiple use facility for both gymnastics and early childhood
education. Again, far from being final, the Town has hired local professionals Pierce/Austin
Architects and RA Nelson to aid in the schematic design of a renovated facility. To further
facilitate the process, a working group of technical experts and primary stakeholders, including
Children’s Garden of Learning, Red Sandstone Elementary School and Vail Recreation District
representatives, has been created to further understand the future potential and program of a
new, multiple use facility.
3. PROGRESS UPDATE
A. Changes in Schematic Design
Changes to the schematic design have been evolving. The changes in design are in response
to feedback provided by members of the technical working group and primary stakeholders.
Possible changes include:
• An additional outdoor play area has been incorporated on the west side of the building
with direct access to the third level.
June 16, 2020 - Page 308 of 393
Town of Vail Page 2
• An additional roof top covering is being explored to protect a greater area of the
playground from snow accumulation, provide protection from wind, rain and sun, as well
as accommodate roof mounted solar panels.
• The perimeter fencing around the outdoor playground area has been pulled in for an
added level of safety and protection.
• The Town is seeking a third-party early childhood education center design professional
to consult and further advise on matters of State licensing requirements. This work will
be done in collaboration for local and regional state licensing professionals
• On specific recommendation of the Vail Fire Marshal, the preliminary life/safety report is
being expanded to include an analysis detailing egress and exiting requirements with
attention to emergency exiting for pre-school aged children. Initial indications suggest a
high likelihood that a fully compliant egress and exiting plan can be developed.
• Emergency prepared and evacuation plans and procedures are being explored to
ensure adequate accommodations are made to address these needs.
B. Vehicle Circulation, Parking, Child Care Center Drop Off
The Town Engineer from the Town’s Public Works Department is exploring potential options for
vehicle circulation, parking and child-care center drop off. These issues are essential
considerations of the feasibility study. To be effective and efficient, the design requires a
thorough understanding of the operational needs and hours of operation of Red Sandstone
Elementary, the Children’s Garden of Learning, and the Vail Gymnastics Center.
The following factors are being considered in the development of a traffic circulation and parking
plan:
• Existing location of the Red Sandstone Elementary School loading, delivery, and trash &
recycling pick up
• The importance of safe and convenient drop-off/pick of pre-school aged children
• The proximity and adjacency of the new Red Sandstone Public Parking Garage
• The overlapping of peak uses anticipated on the site
• A one-way flow of traffic
• Peak hours of operations
• Ease of access and convenience
• Emergency vehicle access and staging
• Pedestrian safety and age of the children on the campus
• Overflow and congestion at peak times
• Faculty/employee parking demands
The Vail Gymnastics Center Technical Working Group will be taking on the effort of evaluating
traffic plan alternatives at their next tentatively scheduled meeting on Wednesday, June 18th.
C. Probable Cost Estimate
RA Nelson has been retained to provide pre-construction services during the schematic design
phase. Pre-construction services include developing a probable cost estimate based upon
schematic design. The probable cost estimate will be shared during the worksession meeting
on June 16th. The Vail Town Council is not being asked to take any actions on the probable
cost estimate.
June 16, 2020 - Page 309 of 393
1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA0.00COVERVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPEOWNER:ARCHITECT:BILL PIERCE, PRINCIPAL IN CHARGEPIERCE ARCHITECTS1650 E. VAIL VALLEY DRIVE, C1VAIL, COLORADO 81657P: 970.476.6342F: 970.476.4901E: bill@vailarchitects.comCONSULTANTS:CONTRACTOR:P:M:E:STRUCTURAL ENGINEER:P:E:OWNER'S REPADMINISTRATIVE INFO.BUILDING CODE SUMMARY PROJECT DIRECTORYBUILDING CODE:2015 IBCCONSTRUCTION TYPE:TYPE V-ADWELLING UNITS:N/AOCCUPANCY TYPEA-3Situs Address 000545 N FRONTAGE RD WTax Area SC103 -VAIL (TOWN) -SC103Parcel Number 2101-063-02-010Legal Summary Subdivision: VAIL POTATO PATCH Block: 2 Lot: 8 PT OF BK-0241 PG-0153R848188 EAS 09-08-03R893084 EAS 10-01-04VAIL GYMNASTICS CENTERVAIL, CO 81657PROJECT LOCATIONSHEET INDEXSHEET # DESCRIPTIONBYISSUE DATEA0.00COVERPIERCE AUSTIN ARCHITECTS 06/08/20A1.00EXISTING PROGRAM PIERCE AUSTIN ARCHITECTS 06/08/20A1.01LOWER LEVELPIERCE AUSTIN ARCHITECTS 06/08/20A1.02LEVEL 1PIERCE AUSTIN ARCHITECTS 06/08/20A1.03LEVEL 2PIERCE AUSTIN ARCHITECTS 06/08/20A1.04LEVEL 3 - PLAY AREA PIERCE AUSTIN ARCHITECTS 06/08/20A3.01BUILDING SECTIONS PIERCE AUSTIN ARCHITECTS 06/08/20A3.02BUILDING SECTIONS PIERCE AUSTIN ARCHITECTS 06/08/20A9.013DPIERCE AUSTIN ARCHITECTS 06/08/20A9.023DPIERCE AUSTIN ARCHITECTS 06/08/20A9.033DPIERCE AUSTIN ARCHITECTS 06/08/20DATE NO. DESCRIPTIONJune 16, 2020 - Page 310 of 393
TODDLER #1350 SFTODDLER #2350 SFTODDLER OUTDOOR AREA550 SFSHARED RESTROOMSTORAGEARTS & ACTIVITIES200 SFSECURE ENTRYADULT RESTROOMYOUNG CHILDREN #1450 SFYOUNG CHILDREN #2450 SFYOUNG CHILDREN #3450 SFRESTROOMRESTROOMCLASSROOM CONNECTING DOOROUTDOOR AREA550 SFOUTDOOR AREA2000 SFABILITY TO CONNECT OR ISOLATE PLAY AREASFENCE PER REGULATIONSMECHANICAL150 SFOUTDOOR & CLASSROOM CONNECTIONOUTDOOR & CLASSROOM CONNECTIONOUTDOOR LEARNING SPACE250 SFKITCHEN85 SFGREETING 85 SFSINKSINKSINKADULT RESTROOM, WITH LAUNDRYSTORAGEOFFICE125 SFOFFICE MEETING 280 SFLOCKERSDROP OFF & PICK UPPARKINGUPPER LEVELPROGRAM & SQUARE FOOTAGE OF EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)TOTAL BUILDING IS ABOUT 4700 SF1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA1.00EXISTINGPROGRAMVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE3/16" = 1'-0"EXISTING EARLY CHILDHOOD EDUCATIONCENTER (ECEC)DATE NO. DESCRIPTIONJune 16, 2020 - Page 311 of 393
A2.031TODDLER #1375 SFTODDLER #2450 SFRESTROOMSSINKEXISTING RESTROOMEXISTING RESTROOMEXISTING ELEVATOR1A3.012A3.01GREETING 75 SFSECURE ENTRY150 SFADULT RESTROOMSTORAGENEW ELEVATORS AND STAIRS TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)1A3.02NEW EGRESS STAIRS FOR GYMNASTIC CENTERNEW DROP-OFF AND ENTRANCE TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)ADA LIFT2A3.02OUTDOOR SPACE FOR TODDLERSEXISTING VAIL GYMNASTICS CENTER TO REMAIN(LOWER LEVEL 2750 SF EXISTING)COLUMN FOR NEW TRUSS FOR NEW LEVELS ABOVECOLUMN FOR NEW TRUSS FOR NEW LEVELS ABOVEUPUPUPUPUP2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA1.01LOWER LEVELVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPENORTH3/16" = 1'-0"1LOWER LEVELDATE NO. DESCRIPTIONJune 16, 2020 - Page 312 of 393
A2.0311A3.012A3.011A3.02GYMNASTIC CENTER ADDITION330 SFNEW EGRESS STAIRS FOR GYMNASTIC CENTEREXISTING VAIL GYMNASTICS CENTER TO REMAIN(1ST LEVEL 5550 SF EXISTING)2A3.02UPDNDNDNUPDN2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA1.02LEVEL 1VGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPENORTH3/16" = 1'-0"1LEVEL 1DATE NO. DESCRIPTIONJune 16, 2020 - Page 313 of 393
1A3.012A3.01KITCHEN INTERACTION & CHILDREN DINING415 SFKITCHEN185 SFSTAFF AREA / MEETING AREA 300 SFYOUNG CHILDREN #3480 SFYOUNG CHILDREN #4480 SFARTS & ACTIVITIES360 SFSTAFF KITCHEN & DINING100 SFYOUNG CHILDREN #1480 SFRESTROOMSINKYOUNG CHILDREN #2480 SFLOCKERS1A3.02OUTDOOR SPACE FOR CLASSROOM #1OUTDOOR SPACE FOR CLASSROOM #2OUTDOOR SPACE FOR CLASSROOM #3OUTDOOR SPACE FOR CLASSROOM #4NEW EGRESS STAIR FROM EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW STAIR AND ELEVATOR CORRIDORNEW DROP-OFF AND ENTRANCE TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)EXISTING ENTRANCE FOR GYMNASTIC CENTER TO REMAINNEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING GYMNASTIC CENTEROFFICE125 SFSTORAGE2A3.02RESTROOMSINKRESTROOMSINKRESTROOMSINKLOCKERSCOATS & BOOTSSTORAGELOCKERSOUTDOOR & CLASSROOM CONNECTIONOUTDOOR & CLASSROOM CONNECTIONUPDNUPDNOUTDOOR DECK 3000 SF2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA1.03LEVEL 2VGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE3/16" = 1'-0"2EXISTING ROOF - NEW CGoLNORTHDATE NO. DESCRIPTIONJune 16, 2020 - Page 314 of 393
1A3.012A3.011A3.02OUTDOOR LEARNING SPACE(ROOF ABOVE)NEW ROOFTOP OUTDOOR 4000 -5000 SFNEW CHILDREN'S GARDEN OF EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW OUTDOOR FOR CLASSROOM BELOWNEW STAIR AND ELEVATOR CORRIDORNEW EGRESS STAIREXISTING VAIL GYMNASTIC CENTER TO REMAIN BELOWEXISTING ENTRANCE FOR GYMNASTIC CENTER TO REMAIN BELOW2A3.02CHILDREN AND ADULT RESTROOMSDNDNDNSKYLIGHTS TO PROVIDE TO LIGHT FOR ACTIVITY SPACES BELOWNEW STAIR AND ELEVATOR CORRIDOR2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA1.04LEVEL 3 -PLAY AREAVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE3/16" = 1'-0"1NEW LEVEL 3 - ROOFNORTHDATE NO. DESCRIPTIONJune 16, 2020 - Page 315 of 393
LOWER LEVEL8236' -0"LEVEL 18246' -0"TODDLER CLASSROOM350 SFYOUNG CHILDREN #1-4 450 SFNEW OUTDOOR LEARNING & ROOFTOP PLAY AREANEW LEVEL 3 -ROOF8280' -4"NEW OUTDOOR AREA FOR CLASSROOMEXISTING VAIL GYMNASTICS CENTER TO REMAINNEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING GYMNASTIC CENTERNEW LEVEL 28267' -4"NEW BRIDGE TO ACCESS HIKING TRAILSNEW 48" OPEN WEB JOISTS TO SUPPORT NEW ROOFEXISTING 48" OPEN WEB JOISTS TRUSS AND COLUMNS TO SUPPORT NEW ROOFOUTDOOR AREA FOR TODDLERSLOWER LEVEL8236' -0"LEVEL 18246' -0"SECURE ENTRYGREETING AREATODDLER #1350 SFTODDLER #2350 SFEXISTING STRUCTURAL TRUSSESEXISTING VAIL GYMNASTICS CENTER TO REMAINEXISTING STAIRSNEW LEVEL 3 -ROOF8280' -4"ADDITION TO VAIL GYMANASTIC CENTER 550 SFNEW STAIR AND ELEVATOR FOR EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING GYMNASTIC CENTERNEW LEVEL 28267' -4"BOTTOM CORD OF NEW TRUSS TO SUPPORT NEW ROOFTRUSS AND COLUMNS TO SUPPORT NEW ROOFTRUSS AND COLUMNS TO SUPPORT NEW ROOFNEW FOOTINGSOUTDOOR SPACE CONNECTED2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA3.01BUILDINGSECTIONSVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE1/8" = 1'-0"1BUILDING SECTION LOOKING WEST1/8" = 1'-0"2BUILDING SECTION LOOKING NORTHDATE NO. DESCRIPTIONJune 16, 2020 - Page 316 of 393
LOWER LEVEL8236' -0"LEVEL 18246' -0"NEW LEVEL 3 -ROOF8280' -4"YOUNG CHILDREN #1480 SFYOUNG CHILDREN #2480 SFYOUNG CHILDREN #3480 SFYOUNG CHILDREN #4480 SFEXISTING VAIL GYMNASTICS CENTER TO REMAINADDITION TO VAIL GYMANASTIC CENTER 550 SFOUTDOOR PLAY AREANEW STAIR AND ELEVATOR FOR CHILDREN'S GARDENNEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING GYMNASTIC CENTERNEW LEVEL 28267' -4"LOWER LEVEL8236' -0"LEVEL 18246' -0"NEW LEVEL 3 -ROOF8280' -4"EXISTING VAIL GYMNASTICS CENTER TO REMAINNEW STAIR AND ELEVATOR FOR EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW LEVEL 28267' -4"TRUSS AND COLUMNS TO SUPPORT NEW ROOFNEW FOOTINGSNEW FOOTINGSTRUSS AND COLUMNS TO SUPPORT NEW ROOF2ND LEVEL1ST LEVEL3RD LEVEL / ROOF TOP PLAY AREALOWER LEVELEXISTINGPROPOSEDN/A5550 SFN/A2740 SFTOTAL5440 SF580 SF750 SF1500 SF INTERIOR5000 SF INTERIOR1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA3.02BUILDINGSECTIONSVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE1/8" = 1'-0"1BUILDING SECTION LOOKING NORTH1DATE NO. DESCRIPTION1/8" = 1'-0"2BUILDING SECTION LOOKING NORTH2June 16, 2020 - Page 317 of 393
NEW EGRESS STAIRNEW OUTDOOR PLAY AREA ON ROOF OF ADDITIONEXISTING VAIL GYMNASTIC CENTER TO REMAINNEW DROP-OFF AND ENTRANCE TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING VAIL GYMNASTIC CENTERNEW STAIR AND ELEVATOR CORRIDOREXISTING ENTRANCE FOR GYMNASTIC CENTER TO REMAINNEW OUTDOOR AREAS FOR EACH CLASSROOMPLAY AREA FOR TODDLERSNEW OUTDOOR LEARNING AREA UNDER ROOFSKYLIGHTS FOR AREAS BELOW1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA9.013DVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE13D PROPOSED 123D EXISTING 1DATE NO. DESCRIPTIONJune 16, 2020 - Page 318 of 393
NEW STAIR AND ELEVATOR CORRIDORNEW EGRESS STAIRNEW OUTDOOR PLAY AREA ON ROOF OF ADDITIONEXISTING VAIL GYMNASTIC CENTER TO REMAINNEW DROP-OFF AND ENTRANCE TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING VAIL GYMNASTIC CENTEREXISTING ENTRANCE FOR GYMNASTIC CENTER TO REMAINNEW OUTDOOR AREAS FOR EACH CLASSROOMBRIDGE TO HIKING TRAILSPLAY AREA FOR TODDLERSSKYLIGHTS FOR AREAS BELOWOUTDOOR SPACE ACCESSED FROM CLASSROOM LEVELOUTDOOR SPACE CONNECTED1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA9.023DVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE13D PROPOSED 223D EXISTING 2DATE NO. DESCRIPTIONJune 16, 2020 - Page 319 of 393
NEW OUTDOOR PLAY AREA ON ROOF OF ADDITIONEXISTING VAIL GYMNASTIC CENTER TO REMAINNEW STAIR AND ELEVATOR CORRIDORNEW EGRESS STAIRNEW DROP-OFF AND ENTRANCE TO EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC)NEW EXISTING EARLY CHILDHOOD EDUCATION CENTER (ECEC) ON TOP OF EXISTING VAIL GYMNASTIC CENTEREXISTING ENTRANCE FOR GYMNASTIC CENTER TO REMAINNEW OUTDOOR AREAS FOR EACH CLASSROOMBRIDGE TO HIKING TRAILSNEW EGRESS STAIR FOR GYMNASTIC CENTERPLAY AREA FOR TODDLERSSKYLIGHTS FOR AREAS BELOWOUTDOOR SPACE ACCESSED FROM CLASSROOM LEVELOUTDOOR SPACE CONNECTED1650 Fallridge Road, Suite C-1Vail, Colorado 81657f.(970) 476-4901 p.(970)476-6342NOT FOR CONSTRUCTIONA9.033DVGC RENOVATIONProject Number - 2008545 N FRONTAGE RD WVAIL, CO 8165706/08/20ISSUE TYPE13D PROPOSED 323D EXISTING 3DATE NO. DESCRIPTIONJune 16, 2020 - Page 320 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Vail Village L oading and Delivery P olicies and Operational P lan
P RE S E NT E R(S ): Commander Ryan K enney, Vail Police Department
AC T IO N RE Q UE S T E D O F C O UNC I L: Staff requests Council to provide next step
instructions.
B AC K G RO UND:
I n October of 2019, Town C ouncil asked the P olice D epartment to look into changing in the current
load and delivery regulations. T he goal was to reduce the number of complaints about trucks and
noise in Vail Village.
S TAF F RE C O M M E ND AT IO N: Staff recommends Council to consider the proposal and
provide feedback.
AT TAC H ME N TS:
Description
Memo
Power Point Presentation
June 16, 2020 - Page 321 of 393
Town of Vail Page 1
June 10th, 2020
To: Town Council
Through: Scott Robson
Town Manager
Dwight Henninger
Chief of Police
From: Commander Ryan Kenney
Code Enforcement Officer Miguel Jauregui C.
SUBJECT: Load and Delivery Policy and Proposed Operating Procedures
Existing Framework
This memorandum will reference existing Town of Vail loading and delivery regulations for picking
up or dropping off goods. Off-street i.e., private property loading and delivery is regulated in Title 12
(Zoning Regulations), Chapter 10 (Off-Street Parking and Loading) of the Municipal Town Code and
sets forth rules for the creation and maintenance of off-street parking and loading spaces. On-street
loading and delivery is referenced throughout the Municipal Town Code and regulated as a set of rules
established for picking up or dropping off goods related to the maintenance and upkeep of a licensed
business in designated locations and times authorized for loading and delivery.
These rules are set by Council, as shown on a map on file with the Town Clerk and available for
inspection during regular business hours or online at https://www.vailgov.com/loadinganddelivery.
1) Loading and Delivery Rules applicable to Commercial Core District 1 - Vail Village (See Exhibit
1, attached to this memo).
2) Loading and Delivery Rules applicable to Commercial Core District 2 – Lionshead (See Exhibit 2,
attached to this memo).
Proposed Changes to Loading and Delivery Rules in Vail Village
Given that the Lionshead Pedestrian Mall does not have loading and delivery permitted within its
pedestrian village, the proposed changes to Loading and Delivery Rules apply only to the Vail Village
Pedestrian Mall. The Lionshead Loading and Delivery rules are working very well and do not need to
be addressed at this time.
Under Ordinance 12-7B-1, the Vail Village Pedestrian Mall is defined as Commercial Core 1 District.
Directly quoted from the code, “commercial core 1 is intended to provide sites and to maintain the
unique character of the Vail Village commercial area, with its mixture of lodges and commercial
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Town of Vail Page 2
establishments in a predominantly pedestrian environment. The commercial core 1 district is intended
to ensure adequate light, air, open space, and other amenities appropriate to the permitted types of
buildings and uses”.
The aesthetics of Vail Village have always been and should always be as important as the functionality.
The Town Council, in order to increase the safety of pedestrian traffic, address and minimize the risks
incurred by those driving into the Vail Village Pedestrian Core and improve guest experience within,
has directed its Police Department to research and present an alternative method to loading and delivery
in the Vail Village. The changes to Loading and Delivery in Vail Village have taken place over many
years and have been slow and incremental. The changes have been positive but have done little to
affect the major issues.
After researching the current operating procedure and available alternatives, prohibiting oversized
vehicles to drive in the Pedestrian Mall will have the greatest positive impact on the Village. This
memo will outline proposed ordinance changes, alternative delivery methods and delivery scheduling
modifications.
To establish a common understanding, the Vail Village Pedestrian Zone is identified by heated pavers
and its boundaries are contained within:
• E. Meadow Dr., from Vail Rd. to the east end of Slifer Square
• Willow Bridge Rd., from E. Meadow Dr. to Vail Rd.
• Gore Creek Dr., from Willow Bridge Rd. to the east end of the Clock Tower Gorsuch Building.
• Bridge St., from Slifer Square through Seibert Circle to Hanson Ranch Rd.
• Hanson Ranch Rd. from Bridge St. to Hanson Ranch Chute.
Additionally, an oversized vehicle is defined as any vehicle which meets or exceeds [twenty-two (22)
feet in length] at any time; or, meets or exceeds the combination of both more than eight (8) feet in
height and seven (7) feet in width and includes, box trucks, box trailers, tractor-trailers, trailers and
tractors or semis.
A courier is defined as any small package delivery companies that deliver to multiple businesses such
as U.S. Postal Service, Federal Express Ground, FedEx Express, DHL, UPS and 106West Logistics
but not their Freight counterparts which due to their nature and operation are still considered oversized
vehicles.
The proposal sets forth that delivery drivers operating oversized vehicles shall refrain from entering
the Vail Village Pedestrian Zone and instead use alternate and existing options for parking, in the form
of loading zones and loading docks available 24/7 on the outer perimeter of the Vail Village Pedestrian
Core Area, as follows:
1) Mountain Plaza Loading Dock, accessed through Mill Creek Tunnel (off Vail Rd.)
2) The Sebastian Loading Dock, accessed off South Frontage Road East.
3) The Solaris Loading Dock, accessed off South Frontage Road East.
4) The Four Seasons Loading Dock, accessed off South Frontage Road West.
5) The Sonnenalp/One Willow Loading Dock, accessed from International Bridge/Willow Bridge
Road.
6) The First Bank 15 Min. Loading Zone at 16 Vail Rd.
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Town of Vail Page 3
7) The Mountain Haus 15 Min. Loading Zone at 292 East Meadow Drive.
The proposal includes a request for proposal (RFP) for a delivery service from the loading docks/zones
to Village businesses. The delivery service would be allowed to complete deliveries using electric
delivery vehicles (see regulations in Exhibit 5), hand trucks, bicycles and by foot. The RFP will
authorize a single delivery company to deliver commerce inside the Vail Village Pedestrian Zone, at
any time during the hours of [9:00AM to 6:00PM].
Under this proposal, a single company would benefit from exclusivity in the offer of delivery services,
by charging fees to be negotiated with each local business, subject to their delivery needs. The delivery
company would incur liability, as appropriate, when taking delivery of commerce on behalf of local
businesses. Also, the delivery company would provide evidence of insurance, as required by the Town
of Vail, to ensure that any damage caused by its services makes the Town and its stakeholders whole.
Vail Resorts has agreed to allow the Mountain Plaza loading dock to serve as a base of operations for
the delivery service. The delivery service can store and manage its permitted electric delivery vehicles
from this location.
Local business owners would have no obligation to use this service but would have to comply with all
the Vail Village loading and delivery regulations. There are no provisions in this proposal to permit
any other electric delivery vehicles other than those vehicles used by the delivery service.
The proposal would still allow for passenger vehicles to enter the Pedestrian Village, as allowed under
the Pedestrian Mall Act, a summary of which is enclosed as Exhibit 3.
It would also allow for transportation companies to transport passengers into the Vail Village
Pedestrian Zone, as regulated under the Vail Passenger Transportation Ordinance (Ordinance No. 15,
Series of 2012).
Additionally, the proposal would still allow for passenger vehicles of local business owners to deliver
commerce into the Vail Village Pedestrian Mall, in the temporary loading zones and times allowed
under the proposal of an amended Vail Village Loading and Delivery Map, enclosed as Exhibit 4. This
revised map does not modify courier allowances into the Village (except for freight) and only adjusts
the times allowed for trash collection and passenger vehicle entry.
Future Considerations
It is strongly recommended that courier services be given an acceptable time frame to switch their fleet
to electric vehicles. UPS and Federal Express currently have electric vehicles in their fleet. In addition,
trash and recycling collection should also be given a reasonable time frame to comply with these new
regulations. Trash and recycling would consist of smaller electric vehicles transporting trash and
recycling out of the Vail Village boundaries to a standard truck.
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Town of Vail Page 4
Exhibit 1 – Vail Village Loading and Delivery
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Town of Vail Page 5
Exhibit 2 – Lionshead Loading and Delivery
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Town of Vail Page 6
Exhibit 3 – Summary of Pedestrian Mall Act
The pedestrian mall established in the Vail Village shall be primarily used for pedestrians, but vehicular
traffic may use the same in accordance with the following restrictions:
(a) East Meadow Drive, West of Willow Bridge Road, to Vail Road – vehicular traffic will
be restricted to the following:
(1) Public transportation vehicles operated by the Town;
(2) Emergency vehicles; and
(3) Repair or maintenance vehicles authorized by the Town.
(b) East Meadow Drive, east of Willow Bridge Road, to Gore Creek Drive – vehicular
traffic will be restricted to the following:
(1) Public transportation vehicles operated by the Town;
(2) Emergency vehicles;
(3) Repair or maintenance vehicles authorized by the Town; and
(4) Local traffic to the Mountain Haus.
(c) Willow Bridge Road, Bridge Street, Gore Creek Drive and Hanson Ranch Road Road
– vehicular traffic will be restricted to the following:
(1) Public transportation vehicles operated by the Town;
(2) Emergency vehicles;
(3) Repair or maintenance vehicles authorized by the Town;
(4) Commercial vehicles entering the pedestrian mall when necessary for the
purpose of making deliveries or providing services for properties fronting on
the mall to which there is no other reasonable means of access;
(5) Private vehicles entering the mall when necessary for the purpose of checking
in or out of any hotel, pension or lodging establishment, or going to or from a
private parking space owned by a hotel, pension or lodging establishment, as
a guest thereof, picking up or delivering foods from or to establishments on
the mall, or going to a private parking space in which the operator of the
vehicle has permission to park from the owner of said parking space, when
there is no other reasonable means of access; and
(6) Private vehicles entering the mall when necessary for the purpose of going to
or from the property or business fronting on the mall, of the operator or
passengers, when there is no other reasonable means of access.
Note the direction of vehicular traffic may be limited to one way on certain portions, and parking on
the pedestrian malls may be limited to certain areas and for specific times, as adopted by Council.
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Town of Vail Page 7
The restrictions on vehicular traffic in the pedestrian mall, as specified, are provided in order to ensure
reasonable access to the properties and businesses which require access from the public way, including
the pedestrian mall, as adopted by Council.
*Willow Bridge Road is not specified in the original act, but vehicle access was allowed to enter
Village Core Condos, Village Center Condos, One Willow Bridge and Sitzmark.
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Town of Vail Page 8
Exhibit 4 – Revised Vail Village Loading and Delivery Map Proposal
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Exhibit 5
Electric Vehicle Specifications/Regulations
Definitions:
Electric Delivery Vehicle – A vehicle that uses one or more electric motors or traction motors for
propulsion used exclusively for delivering goods or services. An electric delivery vehicle may be
powered through a collector system by electricity from off-vehicle sources, or may be self-contained
with a battery, or solar panels.
Hybrid Electric Vehicle - A type of vehicle that uses both an electric engine and a conventional internal
combustion engine.
Forklift - A powered industrial truck with a pronged device in front for lifting and carrying heavy loads.
A forklift is used to lift and move materials over short distances.
Pallet Jack - Also known as a pallet truck, pallet pump, pump truck, dog, or jigger is a tool used to lift
and move pallets. Pallet jacks are the most basic form of a forklift and are intended to move heavy or
light pallets.
Electric Pallet Jack – A piece of equipment powered by an electric engine used for low-level lifting
and moving pallets. They are also called electric pallet trucks, walkies, single- or double-pallet jacks,
or power jacks.
Hand Truck – An L-shaped box-moving handcart with handles at one end, wheels at the base, with a
small ledge to set objects on, flat against the floor when the hand-truck is upright. A hand truck is also
known as a two-wheeler, stack truck, trundler, box cart, sack barrow, cart, dolly, sack truck, or bag
barrow.
Electric Bicycle - Is a bicycle with an integrated electric motor which can be used for propulsion.
Electric bicycles are also known as an e-bike, power bike or booster bike.
Courier - Is defined as any small package delivery companies that deliver to multiple businesses such
as U.S. Postal Service, Federal Express Ground, FedEx Express, DHL, UPS and 106West Logistics
but not their Freight counterparts which due to their nature and operation are still considered oversized
vehicles.
Oversized Vehicle - Is defined as any vehicle which meets or exceeds [twenty-two (22) feet in length]
at any time; or, meets or exceeds the combination of both more than eight (8) feet in height and seven
(7) feet in width and includes, inter alia, box trucks, box trailers, tractor-trailers, trailers and tractors
or semis.
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Town of Vail Page 10
Golf Car - A self-propelled vehicle with a design speed of less than twenty (20) miles per hour, at least
three (3) wheels in contact with the ground and a carrying capacity of not more than four (4) persons.
Golf cars primary use is recreational.
Low-Speed Electric Vehicle - A vehicle that is operated by a licensed driver, is self-propelled utilizing
electricity as its primary propulsion method, has at least three (3) wheels in contact with the ground,
does not use handlebars to steer, exhibits the manufacturer's compliance with 49 CFR 565 or displays
a seventeen-character vehicle identification number pursuant to 49 CFR 565 and complies with 49
CFR 571.500.
Specifications:
Electric Delivery Vehicles
Vehicle dimensions – (maximum dimensions) 15 feet long, 6 feet wide and 9 feet high
Vehicle weight – (maximum weight unloaded) 3,500
Vehicle condition – Vehicle must be well maintained, free of damage and debris at all times
Vehicle tires – Rubber, non-studded, minimum 10” diameter
Vehicle Range – (minimum) 35 miles
Vehicle max load – 2,500 lbs.
Vehicle propulsion – electric engine only
Electric Pallet Jacks
Vehicle dimensions – (maximum dimensions) 9 feet long, 6 feet wide and 5 feet high
Vehicle weight – (maximum weight unloaded) 500
Vehicle condition – Vehicle must be well maintained, free of damage and debris at all times
Vehicle tires – Rubber, non-studded, minimum 10” diameter
Vehicle Range – (minimum) 1 mile
Vehicle max load – 2,000 lbs.
Vehicle propulsion – electric engine only
Pallet Jacks
Vehicle dimensions – (maximum dimensions) 9 feet long, 6 feet wide and 5 feet high
Vehicle weight – (maximum weight unloaded) 200
Vehicle condition – Vehicle must be well maintained, free of damage and debris at all times
Vehicle tires – Rubber, non-studded, minimum 10” diameter
Vehicle Range – N/A
Vehicle max load – 3,000 lbs. (must have hand brake)
Vehicle propulsion – Human
Hand Trucks
Vehicle dimensions – (maximum dimensions) 5 feet long, 3 feet wide and 5 feet high
Vehicle weight – (maximum weight unloaded) 100
Vehicle condition – Vehicle must be well maintained, free of damage and debris at all times
Vehicle tires – Rubber, non-studded, minimum 10” diameter
Vehicle Range – N/A
Vehicle max load – 500 lbs. (must have hand brake)
Vehicle propulsion – Human
Electric Bicycles
Vehicle dimensions – (maximum dimensions) 5 feet long (including any tow behind cart), 3 feet wide
and 5 feet high
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Town of Vail Page 11
Vehicle weight – (maximum weight unloaded) 100
Vehicle condition – Vehicle must be well maintained, free of damage and debris at all times
Vehicle tires – Rubber, non-studded
Vehicle Range – 25 miles
Vehicle max load – 750 lbs.
Vehicle propulsion – Electric engine and human
Regulations:
No oversized vehicles are allowed in the Vail Village Pedestrian Mall (Commercial Core 1 District)
without an approved permit from the Town of Vail.
All deliveries to the Vail Village Pedestrian Mall (Commercial Core 1 District) will be done with
approved electric delivery vehicles, electric pallet jacks, pallet jacks, hand trucks, electric bicycle,
bicycle or on foot.
Any electric vehicle, electric pallet jack or commercial electric bicycle must be registered with the
Town of Vail annually.
Golf cars, low-speed electric vehicles, forklifts and any gas-powered vehicle will not be permitted for
operation in the Vail Village Pedestrian Mall (Commercial Core 1 District).
Maximum speed in the Vail Village Pedestrian Mall (Commercial Core 1 District) is 7 miles per hours
for any vehicle.
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VAIL VILLAGE
LOADING AND DELIVERY
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Regulations
(These regulations would need to be approved by Town Council and added
to the Pedestrian Mall Act).
•No oversized vehicles are allowed in the Vail Village Pedestrian Mall
(Commercial Core 1 District) without an approved permit from the Town
of Vail.
•All deliveries will go to an approved loading dock.
•All deliveries to the Vail Village Pedestrian Mall (Commercial Core 1
District) will be done with approved electric delivery vehicles, electric
pallet jacks, pallet jacks, hand trucks, electric bicycle, bicycle or on foot.
•Any electric vehicle, electric pallet jack or commercial electric bicycle
must be registered with the Town of Vail annually.
•Golf cars, low-speed electric vehicles, forklifts and any gas-powered
vehicle will not be permitted for operation in the Vail Village Pedestrian
Mall (Commercial Core 1 District).June 16, 2020 - Page 337 of 393
Regulations (continued)
•There is no obligation to use the delivery service but any deliveries will have
to comply with all the Vail Village loading and delivery regulations.
•Loading and delivery hours will change to 9AM to 6PM.
•Maximum speed in the Vail Village Pedestrian Mall (Commercial Core 1
District) is 7 miles per hours for any vehicle.
June 16, 2020 - Page 338 of 393
June 16, 2020 - Page 339 of 393
ELECTRIC DELIVERY VEHICLE OPTIONS
BOX TRUCK FLAT BED
June 16, 2020 - Page 340 of 393
ELECTRIC DELIVERY VEHICLE OPTIONS
June 16, 2020 - Page 341 of 393
ELECTRIC DELIVERY VEHICLE OPTIONS
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ELECTRIC PALLET JACKS
June 16, 2020 - Page 343 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Economic Recovery Efforts in Response to P ublic Health Crisis
P RE S E NT E R(S ): S cott Robson, Town Manager
AC T IO N RE Q UE S T E D O F C O UNC I L: I nformation Only.
B AC K G RO UND: Town staff will present updates about many of the economic recovery
programs that are ongoing. Such topics include the proposed transition to the Black Diamond
P hase on the Eagle County Transition Trail Map, the revised map designating public spaces for
alcohol consumption, revisions for the expansion of premises for restaurants, relief funds
programming (community and commercial), and others.
AT TAC H ME N TS:
Description
Memo Economic Recovery 061620
Eagle County Transition Trail Map
Map Designating Public Spaces for Alcohol Consumption
V L MD Marketing Toolkit
June 16, 2020 - Page 344 of 393
To: Mayor and Town Council
From: Town Manager’s Office
Date: June 16, 2020
Subject: Vail Economic Recovery Efforts in response to the Public Health Crisis
I. PURPOSE
The purpose of the memo and presentation is to provide updates to a number of the Vail
Economic Recovery Efforts in response to the Public Health Crisis by sharing information on
key areas of planning, as follows:
▪ Eagle County Transition Trail Map Update (transition to black diamond phase)
▪ Expansion of Premises Update: Restaurants
▪ Designated Public Spaces for Alcohol Consumption Update
▪ Relief Funds (Community, Commercial Rental)
▪ Proposal for Lower Bench of Ford Park as “Music in the Park” Venue
▪ Status of Town of Vail Applications for Reimbursement of Expenditures from State and
Federal Government for COVID Emergency
▪ VLMD Marketing and Business Toolkit
▪ Special Events update
II. BACKGROUND
Town staff has presented monthly updates to town council about ongoing planning efforts in key
areas in response to the updated public health orders from Eagle County. This memo
addresses several economic recovery tactics that were supported by the Vail Economic
Advisory Council, the Town Manager and Economic Development Offices. These programs
have been initiated to help reboot Vail’s business economy as well as support the community
during these challenging times. The programming and tactics below are recommended in the
context of the Town’s Manager’s Emergency Order and Eagle County’s Public Health Orders
and the Phase II & III Plan for Sustaining Social Distance , see Eagle County “Transition Trail
Map” attached; the map provides benchmarks for sustainable social distancing protocols and
allowable gathering sizes.
III. ECONOMIC RECOVERY TACTICS UPDATES
Eagle County Transition Trail Map (transition to Black Diamond Phase) Update
Eagle County Public Health continues to monitor and evaluate the spread of COVID-19 and
determine when the county can move to the next phase of planned reopening based on the
transition trail map, attached. The five commitments of containment, including social distancing
protocols, are critical to each phase of the reopening and are outlined on the trail map. In order
June 16, 2020 - Page 345 of 393
Town of Vail Page 2
to move to the next phase, Eagle County Public Health must receive approval from the
Colorado Department of Public Health and En vironment. The current estimate for the transition
is slated for June 22, but final action cannot be taken until the variance request from Eagle
County is approved by the State. The variance request was dated June 9, 2020. One of the
most relevant changes addresses social gatherings which is slated to move from the current 25-
50 people to 250 people. Town staff continues to follow the lead from Eagle County Public
Health on this matter in developing its economic recovery programming and remaining in
compliance with public health orders.
Expansion of Premises: Restaurants
In an effort to further offer tools to assist liquor licensed establishments the ability to remain in
compliance with social distancing, the State Liquor Enforcement Division has recently adopted
Regulation 47-302(F) allowing on-premises retailers to temporarily modify their licensed
premises by sharing such outdoor areas. Since State Liquor Code prohibits the overlap of
premises, the Governors has issued Executive Order No. 2020 093 that temporarily suspends
this prohibition. Thus, licensees with on-premises serving abilities can apply for a temporary
modification of premises with their local and state licensing authorities to be included in a
“Communal Outdoor Dining Area.” While this option has not yet been requested in Lionshead or
Vail Village, there may be some opportunities that would enhance the a bility for several
restaurants to social distance by sharing a communal area. The Town Clerk’s Office will
continue to work with the restaurant owners to offer this option as well and continue to process
these applications and obtain the state’s approval a s quickly as possible.
Designated Public Spaces for Alcohol Consumption Update
An Emergency Ordinance was passed by Town Council on May 19 allowing for consumption of
alcoholic beverages in designated public places, particularly Vail Village and Lionshead during
this public health crisis. This effort will help the restaurant community accommodate more
patrons than would be allowed inside their establishments and would allow restaurants to do
substantially more carry-out business in the villages.
In addition, the recent action from the State of Colorado Liquor Enforcement Division and the
Governor’s Office (referenced by Bulletin 20-09 Executive Order No. 20-093) provides more
flexibility to use public right-of-way spaces in this regard, see excerpt below:
Public Consumption:
In order to allow for even more flexibility and judicious use of public spaces amid the pandemic,
the aforementioned Executive Order No. 20-093 has also suspended the prohibition on public
right of ways (e.g. municipal sidewalks and streets) being ineligible as areas where localities may
authorize public consumption. These areas are now able to be included in designated public
consumption areas. Under no circumstances can a licensed premises overlay an area designated
for public consumption. It will be up to each local jurisdiction to determine which type of alcoholic
beverages will be permitted in these designated areas. Please remain mindful that the
aforementioned Executive Order No. 20-093 does not suspend C.R.S. 42-4-1305 Open
alcoholic beverage container- motor vehicle- prohibited.
In light of this temporary change by the State of Colorado and that fact that the smaller public
consumption areas opened two weeks ago have largely operated without incident , the Town
Manager’s Office, in coordination with several town departments, including the police and fire
departments and the town clerk’s office, looks to amend the map below (and attached) to
include the following designated public spaces for alcohol consumption , see areas in GREEN:
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Town of Vail Page 3
Town staff continue to fine -tune rules that will apply to these designated areas, addressing
timeframes for use, requirements for the sale of the beverages, and ensuring compliance with
existing state liquor enforcement division guidelines. The areas will continue to be monitored
and possibly modified over time as the Town evaluates operational and enforcement issues and
receives feedback from patrons and businesses owners . Signage and markers will be placed in
these areas to help provide the boundaries of where alcohol may be consumed. Social
distancing will be required and all patrons in these areas are asked to take personal
responsibility with compliance related to Eagle County’s public health orders and their five
Commitments of Containment. The town will require that state and town liquor laws be followed
and request a high level of etiquette and personal responsibility from the public and restaurants
related to “cleaning up” trash after using the designated public consumption areas.
Relief Funds (Community, Rental)
Community Relief Fund
In April, Vail Town Council allocated $500,000 to non -profit organizations to provide local
financial relief associated with COVID-19 impacts in the areas of food, shelter and health for
those who reside and/or work in Vail and their families. A total of $283,000 was awarded to ten
qualifying nonprofit organizations by the Community Relief Fund Committee on March 31. The
second round of funding was approved last week, totaling $87,000 , as follows:
▪ Swift Eagle Charitable Foundation ($20K) for additional rent relief efforts
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Town of Vail Page 4
▪ The Family Learning Center ($30K) to help cover tuition for working parents impacted by
COVID challenges; the Family Learning Center services 54 families that live or work in Vail
▪ United Way ($37K) for their Philanthropy Fund, which distributes funds to non -profit
organizations in the Vail Valley. The United Way has a matching grant committed by an
anonymous donor, so the total funding available to the community will be $74K.
Relief efforts by category:
Medical & Behavioral Health: $123,000
Food: $100,000
Residential Rent Relief: $60,000
Childcare: $30,000
General (funded United Way to disperse to other nonprofits): $37,000
The Committee will continue to monitor the situation and determine next steps for another round
of funding from the existing pool of funds in the near future. Details on the Vail Community
Relief Fund are available on the town’s website at www.vailgov.com/
Commercial Rental Relief Fund
The business community has requested the Town consider creating a rental relief program to
support small commercial business owners which would be funded by the Town and
participating landlords and facilitated by the Town. While the Payroll Protection Program has
provided short-term temporary relief to many businesses, business owners are nonetheless
struggling to ensure their continued viability throughout 2020 and beyond. The City of Aspen for
example, has created a robust and effective rental relief program that provides grants over a
three-month period with rental costs being equally shared by the landlord, the tenant, and
the City. The Vail Economic Recovery Team has formed a subcommittee to draft the
requirements for the Vail rental relief program, with the intent to provide a draft to the town
council on July 7. The Vail model will be based on a reduction in rent on a floating basis based
on the percentage of revenue received in 2020 versus the same month in 2019, the town and
the landlord would share in the reduced portion of rent up to a set maximum per business from
July 1 – December 1, 2020.
Key requirements of eligible business applicants may include:
• Business is currently closed or has had business seriously curtailed and cannot operate
remotely due to the public health order.
• Business employs 35 or fewer full-time equivalent employees.
• Business must have a physical location in the Town of Vail and hold a Vail business
license.
• Business must have a rent payment due for the time period of June 1, 2020-December 1,
2020 due to a landlord to whom the business has no o wnership interest.
• Business must be current on all payments to the Town of Vail.
• Business was open for business - details of opening days and times to be determined and
must have been in business for the 2019 -20 winter season.
• Business must typically be open a minimum of 42 weeks a year.
• Service businesses that are primarily office based, such as accounting, law firms, property
management, real estate professionals, etc. do not qualify.
• Documentation required includes
o Proof of application for Paycheck Protection Program or CARES and funding
received
o Current lease
o Colorado Secretary of State confirmation of certificate of good standing
June 16, 2020 - Page 348 of 393
Town of Vail Page 5
o Most recent federal and Colorado business tax return
o Application completed jointly between tenant and landlord. Written confirmation from
landlord confirming rental relief arrangement.
o The program would omit certain businesses including those with multiple outlets
and/or those in more than one state selling under the same name. The rental relief is
intended for small business owners rather than national chains.
While the formulas, level of total relief per business and application process to apply have not
yet been finalized, the subcommittee’s intent is to provide a draft of the rental relief program to
the town council on July 7.
Proposal for Lower Bench of Ford Park as “Music in the Park” Venue
The Town continues to work with its partners, including the Vail Valley Foundation, Bravo! Vail
and Vail Jazz, to reimagine their entertainment programming and offer viable town-owned land
as venues for entertainment productions. Town staff are exploring the feasibility of offering the
lower bench of Ford Park as a venue to accommodate smaller, more casual entertainment
programming that would be a public benefit. The use of this space would help support these
events while complying with the social distancing requirements of the public health orders, and
parallels initiatives in many mountain resorts towns this summer . While the lower bench in
recent years has been only for general public use with no events, this particular park represents
a unique opportunity to serve as an amazing small outdoor venue and would offer event
producers and the Town a new option to program music entertainment that will enhance the Vail
guest and community experience during the public health crisis. Several town departments are
discussing some considerations about how to create a welcoming community venue that would
create the least amount of park maintenance impact.
Status of Town of Vail Applications for Reimbursement of Expenditures from State and
Federal Government for COVID Emergency
The Town is currently participating on a number of calls with Eagle County and local
governments to determine funding distribution of $4.7 million allocated to Eagle County from the
Colorado Department of Labor (DOLA) sourced from federal CARES Act dollars . Counties and
local governments can apply for reimbursement for COVID related expenses and relief funding
efforts directly to the state. The report will be made by the Finance Director with the most
current information available next Tuesday. There will also be a collaboration agreement
proposed on the consent agenda during the evening meeting that would provide an opportunity
to access funds made available to counties and local governments by the Colorado Department
of Local Affairs.
VLMD Marketing and Business Toolkit
Each year, the Vail Local Marketing District produces and distributes a marketing toolkit to Vail
lodging, businesses and the greater community to utilize in their summer and fall marketing to
Vail guests. Additionally, this year, busines s resources that are designed to support efforts to
address the public health requirements have been included. The PDF of the toolkit is attached
to this memo; the live document will be updated on an ongoing basis.
Special Events Update
On June 2nd, the Vail Summer Event Season kicked off with the start of the Vail Whitewater
Race Series. It was one of the first events in the state and country to successfully operate in a
new socially distanced way. At the June 3rd meeting of the Commission on Special Ev ents, the
June 16, 2020 - Page 349 of 393
Town of Vail Page 6
CSE reviewed updated event plans from many of the event producers in response to COVID -
19. The event producers proposed their rescheduled dates, new target audiences and
estimated attendance tied to social distancing rules, and updated funding re quests. The CSE
made funding allocation adjustments based on the modified requests and staff
recommendations to achieve the overall budget reduction of 30% for events. In total, 29 events
provided updates at the June 3rd meeting with 17 receiving funding c onfirmation. Some of the
events are still evaluating their plans and viability moving forwards and others are awaiting
information from public health.
Town staff is working with the Signature and Destination events as well to determine their
modified plans and the appropriate funding levels associated with them. One main consideration
for these events is to continue to host a diverse calendar of cultural events. The Amphitheater
will likely be a key part to these plans and the Vail Valley Foundation is wor king hard to reopen
that venue with new and innovative programming solutions to facilitate social distancing. Some
of the events proposed include, smaller Bravo performances, Hot Summer Nights Concerts with
a pre-registered audience, Movie Nights, and other community programming.
Town staff will provide additional event updates and the new summer the special events
calendar at the town council meeting on July 7.
Attachments:
✓ Eagle County Transition Trail Map
✓ Town of Vail Map with Designated Areas for Alcohol Consumption
✓ VLMD Marketing and Business Toolkit
June 16, 2020 - Page 350 of 393
TRANSITION TRAIL MAP
Sustainable social distancing protocols are critical to each phase of our planned reopening. To
be successful, your behaviors and commitment to effective social distancing are critical. Please
be vigilant in protecting yourself, your family, your employees and your community by pledging
to the 5 Commitments of Containment:
1.I will maintain 6 feet of social distance.
2.I will wash my hands often.
3.I will cover my face in public.
4.I will stay home when I am sick.
5.I will get tested immediately if I have symptoms.
Phased Approach to Lift Restrictions
Activities
Beginner
Initial Steps to Reopen
Intermediate
●About 4-8 weeks after
“Beginner” reopen
●No significant
Increase in Cases
Expert
●About 4-8 weeks after
“Intermediate” reopen
●No significant
Increase in Cases
Gathering Size 10 25-50 250
Essential Business Operate with social distancing protocol and exempted from gathering size
Retail, Offices,
Personal Services &
other businesses not
listed below
Social Distance
Protocol required
Social Distance
Protocol required
Social Distance
Protocol required
Elective & Preventative
Medical Care
Open with Guidance Continued Guidance Continued Guidance
Childcare Open with Guidance Continued Guidance Continued Guidance
K-12 Education No Change - Distance
Learning
Reopen with Guidance Continued Guidance
Restaurants & Bars
No Change - Takeout
and Delivery Only
Social Distance
Protocol required
Social Distance
Protocol required
Low-risk recreation
(golf / disc golf / non-
contact sports)
Social Distance
Protocol required
Social Distance
Protocol required
Social Distance
Protocol required
High-risk recreation
(playgrounds / contact
sports / activities with
high-touch equipment)
No Change - Closed Social Distance
Protocol required
Social Distance
Protocol required
June 16, 2020 - Page 351 of 393
Senior Centers No Change - Closed No Change - Closed No Change - Closed
Gym / Fitness Centers Social Distance
Protocol required
Social Distance
Protocol required
Social Distance
Protocol required
Lodging / Short Term
Rentals
Open only for local
residents, essential
business, medical care,
& emergencies
Reopen with Guidance Open
Non-Resident Visitors Strictly limited to
essential business
Limited Open
*Social Distancing protocols for businesses: English | Spanish
June 16, 2020 - Page 352 of 393
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This map was created by the Town of Vail GIS Team. Use of this map should be for general purposes only. The Town of Vail does not warrant the accuracy of the information contained herein.Last Modified: May 21, 2020
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June 16, 2020 - Page 353 of 393
VAIL LOCAL MARKETING DISTRICT
2016
BRAND GUIDELINES
VLMD SUMMER 2020MARKETING TOOLKIT
June 16, 2020 - Page 354 of 393
PAGE 2VLMD
TABLE OF
CONTENTS
New Website: discovervail.com Page 3
New Lodging Booking Platform Page 5
Campaign & Logos Page 7
Campaign Color & Type Page 10
Downloadable Photos/Videos Page 13
Public Relations Resources Page 17
Fly Vail Information Page 18
Sustainability Page 19
COVID-19 Vail Business Resources Page 20
MARKETING TOOLKIT
June 16, 2020 - Page 355 of 393
NEW WEBSITE FOR VAIL, CODISCOVERVAIL.COM
June 16, 2020 - Page 356 of 393
CAMPAIGN GUIDE: DISCOVERVAIL.COM PAGE 4VLMD
WELCOME TO
DISCOVERVAIL.COM Discovervail.com has just launched and will represent Vail, CO
for the Spring, Summer and Fall months.
• Listing of all TOV businesses (dining, shopping, lodging, activities, etc.)
• Full Vail Event Calendar
• Lodging Booking Component
• Complementary of vail.com, cross linking between the two,
based upon the guest needs.
VISIT WEBSITE HERE
June 16, 2020 - Page 357 of 393
CAMPAIGN GUIDE: DISCOVERVAIL.COM PAGE 5VLMD
WELCOME TO
DISCOVERVAIL.COM
The VLMD has funded the Book Direct platform to ensure the best
experience for both our guest and our properties in Vail.
• All revenue and bookings go directly to the individual properties
• Any Vail property* can be listed
• Check to ensure your reservation system is connected.
• To connect your property contact: Liz Gladitsch: Lgladitsch@vailgov.com
Not connected but still listed
Connected to Book Direct
*Must have a business
license with Town of Vail
VIEW COMMUNITY INTEGRATION PLAN
June 16, 2020 - Page 358 of 393
CAMPAIGN GUIDE: DISCOVERVAIL.COM PAGE 6VLMD
DISCOVERVAIL.COM
UPDATES The goal of DiscoverVail.com is to have the most accurate information
to provide to our guests. If you see outdated or missing information,
please fill out one of the forms below.
GROUP/WEDDING VENUE UPDATE
ADD/EDIT AN EVENT
ADD/EDIT A BUSINESS
CONNECT YOUR PROPERTY*
*see page above
June 16, 2020 - Page 359 of 393
SUMMER CAMPAIGNCAMPAIGN & LOGOS
June 16, 2020 - Page 360 of 393
PAGE 8
Print example Banner/Social example
CAMPAIGN GUIDE: EXAMPLES IN MARKETVLMD
CAMPAIGN GUIDE: EXAMPLES IN MARKET
DISCOVER VAIL
FIND ENDLESSPOSSIBILITIES
June 16, 2020 - Page 361 of 393
PAGE 9CAMPAIGN GUIDE: LOGO USAGEVLMD
LOGOS
TOWN OF VAIL + URL URL ONLY
DV WORDMARKVAIL WORDMARK DV WORDMARK + URL
DOWNLOADABLE LOGOS HERE
June 16, 2020 - Page 362 of 393
SUMMER CAMPAIGNCOLOR & TYPE
June 16, 2020 - Page 363 of 393
PAGE 11CAMPAIGN GUIDE: COLOR, TYPE & ICONSVLMD
COLOR PALETTE
The campaign introduces two new warm colors that complement the summer photo assets and can be used as a
background color or an accent or CTA button color.
BACKGROUND AND ACCENT COLORS EXAMPLES:
TYPOGRAPHY COLORS
VLMD Cream
R231 G234 B223
C2 M4 Y9 K2
#f1eadf
VLMD Gold
R225 G206 B122
C13 M14 Y63 K0
#e1ce7a
White
R255 G255 B255
C0 M0 Y0 K0
White
R255 G255 B255
C0 M0 Y0 K0
Black
PMS Black
R0 G0 B0
C30 M30 Y30 K100
June 16, 2020 - Page 364 of 393
PAGE 12CAMPAIGN GUIDE: COLOR, TYPE & ICONSVLMD
TYPOGRAPHY
The campaign utilizes the Vail Resorts brand fonts, used only in black or white.
AVENIR: Book
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
AVENIR NEXT CONDENSED: DEMI BOLD
AVENIR: Medium
ABCDEFGHIJKLMNOPQRSTUWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
ABCDEFGHIJKLMNOPQRSTUWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
HEADLINES:
Letter spacing of headlines should be tracked
very wide, as wide as is appropriate for the
layout. When used with a subhead, there should
be a significant difference between primary and
secondary font sizes. Should be set in all caps.
BODY COPY:
Body copy can be set in Avenir Medium
in a legible size.
Headline:
Subhead:
Body Copy:
June 16, 2020 - Page 365 of 393
SUMMER CAMPAIGNPHOTOGRAPHY & VIDEO
June 16, 2020 - Page 366 of 393
BRAND GUIDELINES: PHOTOGRAPHY & VIDEO PAGE 14VAIL
Vail is a leader in the industry and presents itself as a
world-class mountain resort. A leader never rests on
their laurels, and Vail has continuously surpassed its
own benchmarks of innovation. This relentless pursuit
towards perfection is tangible in every element
of Vail’s offerings. We want our video content and
photography to reflect a bold, trail-blazing character,
and convey a positive, vibrant sense of adventure.
THE VAIL EXPERIENCE THOUGH ITS TERRAIN
CONTENT
Our imagery should project the powerful emotional reaction people
have while enjoying their experiences and capture them in a candid,
genuine way. The image should draw the viewer into the moment as
it authentically unfolds.
AUTHENTICITY
Vail Mountain and it’s villages should be the canvas that brings
an emotional story to life. We want to balance the authentic mo-
ments of our character’s story with stunning visual sense of place.
Our imagery reflects one or more of out three key audiences:
Family with tweens/teens, Active Professionals and Super Boom-
ers. The subject matter should show people in environments that
are not overly crowded. Avoid scenes with large gatherings of
people.
OVERALL
APPROACH
June 16, 2020 - Page 367 of 393
CAMPAIGN GUIDE: PHOTOGRAPHY & VIDEO PAGE 15VLMD
PHOTO/VIDEO
USAGE Vail Summer Video Usage Instructions
• The VLMDAC will allow TOWN OF VAIL business and community
partners use of the 2020 summer videos including :30’s, :15’s and :06’s
• The VLMDAC will allow TOWN OF VAIL business and community
partners use of the Broll to incorporate into your own marketing.
• The VLMDAC requests that these videos be used in digital marketing
efforts only; including a website, email and social marketing efforts.
• The video must link to the website discovervail.com
• If the video is shared on social media platforms. Tag @DiscoverVailCO
and #DiscoverVail
Vail Summer Photography Usage Instructions
• The VLMDAC will allow TOWN OF VAIL business and community
partners use of the 2020 summer images
• If the photo is shared on social media platforms. Tag @DiscoverVailCO
and #DiscoverVail
• Please credit all photos with: Photo courtesy of Jack Affleck and the VLMDAC
DOWNLOADABLE VIDEOS HERE
DOWNLOADABLE PHOTOS HERE
June 16, 2020 - Page 368 of 393
VAIL MARKETING TOOLKITOTHER RESOURCES
June 16, 2020 - Page 369 of 393
PAGE 17VLMD
PUBLIC
RELATIONS KEEP US INFORMED
Knowing what is going on throughout the community helps us to better promote the
destination. Please include MYPR on any press release distribution lists to ensure your
content is included on discovervail.com media center.
Send your press releases to: DiscoverVailPR@myprco.com
PR RESOURCES
Including free things to do in Vail and talking points on Vail’s Bavarian villages
VAIL PR BOILERPLATE
Discover Vail in the spring, summer and fall. There’s no place like Vail for year-round
recreation, outdoor pursuits and cultural experiences in the heart of the Colorado
Rockies. Nestled at the foot of Vail mountain just two hours west of Denver, Vail’s fresh
air, rugged beauty and charming pedestrian villages await visitors. Discover quaint
Bavarian villages where outdoor activities abound and the performing arts flourish.
Matching the incredible winter mountain experience, Vail from May through October
is characterized by a rich culinary scene, family activities, world-class events and
everything in between.
PR RESOURCES
OTHER RESOURCES: PUBLIC RELATIONS
MEDIA CENTER
June 16, 2020 - Page 370 of 393
PAGE 18VLMD
EGE
AIRPORT
FLY VAIL (EGE)
Access to Vail is easy and convenient via Eagle County Regional Airport (EGE) and Denver
International Airport (DEN). EGE has non-stop jet service from numerous major domestic and
international cities, and DEN is just two hours east of Vail.
Eagle County Regional Airport provides non-stop flights from major markets in the winter,
and two in the summer, Dallas/Ft. Worth and Denver with Denver service year-round. This
makes traveling to Vail extremely convenient regardless of the time of year you visit.
LEARN MORE HERE
OTHER RESOURCES: EGE AIRPORT
June 16, 2020 - Page 371 of 393
PAGE 19VLMD
SUSTAINABILITY
EFFORTS
VAIL’S COMMITMENT TO SUSTAINABILITY
Vail is one of the most beautiful places on earth. Which is why those of us lucky enough to live,
visit, and play here care about keeping our footprint small, our resources plentiful, and our
contribution to sustainability top of mind. It’s the least we can do for the place we all love.
LEARN MORE HERE
OTHER RESOURCES: SUSTAINABILITY EFFORTS
DOWNLOADABLE RESOURCES
June 16, 2020 - Page 372 of 393
OTHER RESOURCES: COVID-19 RESOURCES PAGE 20VLMD
COVID-19
RESOURCES
COVID-19 BUSINESS RESOURCES
View the below page for access to documents and resources relating
specifically to Vail businesses. This page will be updated as the
COVID-19 situation shifts so be sure to check back often. Content includes:
• Printable informational signage
• County Business Toolkit
• Vail Strong Videos
• More
VIEW BUSINESS RESOURCE PAGE
VIEW VISITOR RESOURCE PAGE
June 16, 2020 - Page 373 of 393
THANK YOU
June 16, 2020 - Page 374 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: D R B / P E C Update
P RE S E NT E R(S ): J onathan S pence, Planning Manager
AT TAC H ME N TS:
Description
June 3, 2020 D R B Meeting Results
June 8, 2020 P E C Meeting Results
June 16, 2020 - Page 375 of 393
D E S IG N R E V IE W B O AR D
June 3, 2020, 3:00 P M
Town Council Chambers & Virtual
75 S. Frontage Road - Vail, Colorado, 81657
1.Call to Order
1.1.Public comment will be accepted in-person, on a limited basis. Virtual
participation is encouraged by registering in advance with the following link:
Register in advance for this webinar:
https://us02web.zoom.us/webinar/register/W N_5OY X33E4RRGowwMdkS ZnEw
1.2.Attendance
Present: J ohn Rediker, Kit Austin, Doug Cahill, David Campbell, Peter Cope
Absent: None
2.Main Agenda
2.1.D R B20-0137 - Spilled W ine Too LL C
Final review of an exterior alteration (hot tub/pool/patio)
Address/Legal Description: 182 W est Meadow Drive/Lot 5E, Vail Village
Filing 2
Applicant: Spilled W ine Too L L C, represented by Mark Odom Studio
Planner: Greg Roy
J ohn Rediker moved to table to J une 17, 2020. David Campbell seconded the
motion and it passed (5-0).
2.2.D R B20-0141 - Ruttum Residence
Final review of an addition
Address/Legal Description: 1388 Briar Patch Lane/Lot G5 & G6, Lion's
Ridge Subdivision Filing 2
Applicant: David Mark Ruttum, represented by Maggie Fitzgerald Architects
Planner: Greg Roy
1. Prior to building permit the applicant shall meet the W ildfire team’s
request that the reseeded area be maintained lawn or non-combustible
mulch and follows the landscape guidelines.
2. Prior to building permit the applicant shall show the landscaping
breakdown on the site plan related to the provided landscaping
calculations.
3. Prior to building permit the applicant shall include V FE S sprinkler
checklist per Fire department’s request.
David Campbell moved to approve with conditions. J ohn Rediker seconded
June 16, 2020 - Page 376 of 393
the motion and it passed (5-0).
2.3.D R B19-0699.001 - Pepi's Sports
Final review of a change to approved plans (reduced scope)
Address/Legal Description: 231 Gore Creek Drive/Lot A, Block 5B, Vail
Village Filing 1
Applicant: Gasthof Gramshammer I nc., represented by Zehren and
Associates I nc.
Planner: Greg Roy
1. Prior to construction the applicant shall choose either the six panes
with 2 inch divider in between panes or that the applicant provide a
transom window on the top with three divisions. The columns shall also
be wood and not metal between the 3 major panes.
David Campbell moved to approved with conditions. Peter Cope seconded
the motion and it passed (4-1).
Ayes:(4)Austin, Cahill, Campbell, Cope
Nays:(1)Rediker
2.4.D R B20-0129 - Chase Bank
The applicant has requested this item be tabled to J une 17, 2020.
Final review of exterior alteration (ATM & Enclosure)
Address/Legal Description: 1 W illow Bridge Road/Lot 2, Sonnenalp
Subdivision
Applicant: Chase Bank, represented by A P MI I nc.
Planner: Greg Roy
David Campbell moved to table to J une 17, 2020. J ohn Rediker seconded the
motion and it passed (5-0).
2.5.D R B20-0163 - Ruzicka Residence
Final review of an addition
Address/Legal Description: 1260 Westhaven Drive/Lot 29, Glen Lyon
Subdivision
Applicant: J ohn Ruzicka
Planner: J onathan Spence
1. Prior to submitting for building permit, the applicant shall coordinate the
proposed standing seam roof color with staff for review and approval.
David Campbell moved to approve with conditions. J ohn Rediker seconded
the motion and it passed (5-0).
2.6.D R B20-0166 - 670 Forest Rd LL C
Final review of new construction
Address/Legal Description: 670 Forest Road/Lot 7, Block 1, Vail Village
Filing 6
Applicant: 670 Forest Rd L L C, represented by K H W ebb Architects
Planner: Erik Gates
June 16, 2020 - Page 377 of 393
J ohn Rediker moved to approve. Peter Cope seconded the motion and it
passed (5-0).
2.7.D R B20-0168 - City Market
Conceptual review of a parking deck redesign
Address/Legal Description: 2109 North Frontage Road West/Vail Commons
Condominiums
Applicant: Town of Vail/Dillon Real Estate Co., represented by Zehren and
Associates
Planner: J onathan Spence & Erik Gates
3.Staff Approvals
3.1.B20-0123 - Kellen Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 5053 Snowshoe Lane Unit A/Lot 26, Vail
Meadows Filing 1
Applicant: J ames & Katherine Kellen, represented by Mountain Valley
Property Management
Planner: J onathan Spence
3.2.B20-0159 - Mertens Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 5114 Grouse Lane/Lot 6, Block 1, Gore Creek
Subdivision
Applicant: David Gerhard Mertens Revocable Trust, represented by Sunlight
Roofing I nc.
Planner: J onathan Spence
3.3.B20-0161 - Cohen Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 2792 Kinnikinnick Road Unit &/Lot 7, I nnsbruck
Meadows Subdivision
Applicant: Gary Cohen, represented by G&G Roofing L L C
Planner: J onathan Spence
3.4.B20-0162 - Paul Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 3891 Bighorn Road Unit B/Lot B, The Ledges
Applicant: Linda & Douglas Paul, represented by G&G Roofing LLC
Planner: Erik Gates
3.5.B20-0166 - Pockross Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 2672 Cortina Lane/Lot 8, Block B, Vail Ridge
Subdivision
Applicant: Keith & Miriam Pockross, represented by A G Roofing
Planner: J onathan Spence
June 16, 2020 - Page 378 of 393
3.6.B20-0169 - VanBeelen Residence
Final review of an exterior alteration (reroof)
Address/Legal Description: 2337 Garmisch Drive/Lot 19, Block H, Vail Das
Schone Filing 2
Applicant: J acob VanBeelen Revocable Trust, represented by Master
Sealers I nc.
Planner: Glen Morgan
3.7.D R B20-0076 - Grand Hyatt Vail
Final review of a sign program amendment
Address/Legal Description: 1300 Westhaven Drive/Cascade Village - Vail
Cascade Resort
Applicant: Vail Hotel Partners LLC Laurus Corporation
Planner: J onathan Spence
3.8.D R B20-0077 - Grand Hyatt Vail
Final review of two signs
Address/Legal Description: 1300 Westhaven Drive/Cascade Village - Vail
Cascade Resort
Applicant: Vail Hotel Partners LLC Laurus Corporation
Planner: J onathan Spence
3.9.D R B20-0113 - Beaver Dam S.A. D E C.V.
Final review of a wildlife resistant trash enclosure
Address/Legal Description: 303 Beaver Dam Circle Unit A/Lot 6, Block 3,
Vail Village Filing 3
Applicant: Beaver Dam S.A. D E C.V., represented by K H W ebb Architects
Planner: Greg Roy
3.10.D R B20-0136 - Vail Fairway L LC
Final review of a change to approved plans (pool location)
Address/Legal Description: 925 Fairway Drive/Lot 1, Vail Village Filing 10
Applicant: Vail Fairway LLC, represented by Ceres+
Planner: Greg Roy
3.11.D R B20-0153 - Kirkpatrick Residence
Final review of an exterior alteration (deck/hot tub)
Address/Legal Description: 950 Red Sandstone Road Unit 36/Potato Patch
Club Condominiums
Applicant: W illiam Kirkpatrick
Planner: Greg Roy
3.12.D R B20-0158 - Tice Residence
Final review of a tree removal
Address/Legal Description: 252 W est Meadow Drive Unit B/Lot 8, Vail
Village Filing 2
Applicant: Kevin & J osephine Tice, represented by K H Webb Architects
Planner: Greg Roy
June 16, 2020 - Page 379 of 393
3.13.D R B20-0159 - Reeves Trust Residence
Final review of exterior alteration (window/door)
Address/Legal Description: 1850 South Frontage Road W est Unit 1 / Alpine
Creek Townhomes
Applicant: W illiam K. Reeves Trust, represented by W arzecha Enterprises
I nc.
Planner: Erik Gates
3.14.D R B20-0160 - Shefman Residence
Final review of an addition (deck/windows)
Address/Legal Description: 4770 Bighorn Road Unit 3E/Racquet Club
Townhomes
Applicant: Randy Shefman, represented by A C D F Corporation
Planner: Greg Roy
3.15.D R B20-0161 - Sieja Residence
Final review of an exterior alteration (deck)
Address/Legal Description: 1975 West Gore Creek Drive Unit 26/Lot 29-42,
Vail Village West Filing 2
Applicant: Kevin Sieja
Planner: J onathan Spence
3.16.D R B20-0162 - Qdoba Sign
Final review of a sign
Address/Legal Description: 2161 North Frontage Road West/Lot 2A, Vail
Das Schone Filing 3
Applicant: GK T W est Vail A L B LLC - etal TK G Management, represented by
Sign Safari LLC
Planner: J onathan Spence
3.17.D R B20-0164 - 2516 Arosa Drive
Final review of an exterior alteration (radon mitigation)
Address/Legal Description: 2516 Arosa Drive/Lot 10, Block C, Vail Das
Schone Filing 1
Applicant: 2516 Arosa Drive
Planner: Erik Gates
3.18.D R B20-0165 - Phillips Residence
Final review of a tree removal
Address/Legal Description: 4999 Main Gore Drive South Unit A/Lot 10,
Block 5, Bighorn Subdivision 5th Addition
Applicant: David & Catherine Phillips, represented by Old Growth Tree
Service
Planner: Erik Gates
3.19.D R B20-0167 - Lipnik Residence
Final review of an exterior alteration (roof)
Address/Legal Description: 1255 Westhaven Circle/Lot 45, Glen Lyon
June 16, 2020 - Page 380 of 393
Subdivision
Applicant: Robert Lipnik, represented by K H Webb Architects
Planner: Greg Roy
3.20.D R B20-0170 - Hotel Gasthof Gramshammer
Final review of an exterior alteration (venting)
Address/Legal Description: 231 Gore Creek Drive/Lot A, Block 5B, Vail
Village Filing 1
Applicant: Hotel Gasthof Gramshammer, represented by Fred's Plumbing &
Heating
Planner: Greg Roy
3.21.D R B20-0171 - Schissel Residence
Final review of an exterior alteration (windows/sliders)
Address/Legal Description: 4682 Meadow Drive Unit J 35/Mountain Meadow
Condominiums Phase I I
Applicant: Anthony & Dana-Lynne Schissel, represented by Burke
Harrington Construction
Planner: J onathan Spence
3.22.D R B20-0172 - Kardesh Residence
Final review of an exterior alteration (siding/fire pit/landscaping)
Address/Legal Description: 3035 Booth Falls Road/Lot 12, Block 1, Vail
Village Filing 13
Applicant: David Kardesh Revocable Trust, represented by Pure Design
Studio
Planner: Erik Gates
3.23.D R B20-0174 - Kelley Family Investment Company LL LP
Final review of an exterior alteration (reroof)
Address/Legal Description: 992 Vail Valley Drive/Lot 4, Block 4, Vail Village
Filing 7
Applicant: Kelley Family I nvestment Company LLLP, represented by Darby
Enterprises
Planner: J onathan Spence
3.24.D R B20-0176 - Town of Vail
Final review of an exterior alteration (rooftop units)
Address/Legal Description: 75 South Frontage Road W est/Unplatted - TOV
Administration Building
Applicant: Town of Vail
Planner: J onathan Spence
3.25.D R B20-0177 - Booth Creek Townhouses
Final review of an exterior alteration (deck repairs)
Address/Legal Description: 2875 Manns Ranch Road/Lot 1, Block 1, Vail
Village Filing 13
Applicant: Booth Creek Townhouses, represented by E C E Design Build
Planner: J onathan Spence
June 16, 2020 - Page 381 of 393
3.26.D R B20-0179 - Heine Residence
Final review of exterior alteration (vents)
Address/Legal Description: 600 Vail Valley Drive, unit A6 / Vail Village Filing
7 (Northwoods Condos)
Applicant: Thomas C. Heine Revocable Trust, represented by Nedbo
Construction
Planner: J onathan Spence
3.27.D R B20-0182 - Phillips Residence
Final review of a change to approved plans (walls)
Address/Legal Description: 2696 Davos Trail/Lot 6, Block C, Vail Ridge
Subdivision
Applicant: Michael Phillips
Planner: Greg Roy
3.28.D R B20-0183 - Recht Residence
Final review of an exterior alteration (windows)
Address/Legal Description: 4770 Bighorn Road Unit 2E/Racquet Club
Townhomes
Applicant: Daniel Recht, represented by A C D F Corporation
Planner: Greg Roy
3.29.D R B20-0186 - Gunion Residence
Final review of an exterior alteration (deck/door/window)
Address/Legal Description: 4284 Columbine Drive Unit E/Parcel C, Bighorn
Subdivision
Applicant: Chris & Anne Gunion, represented by La Dolce Architecture
Planner: J onathan Spence
3.30.D R B20-0189 - Harman Residence
Final review of an exterior alteration (pizza oven)
Address/Legal Description: 4290 Columbine Drive/Parcel D, Bighorn
Subdivision
Applicant: J eremy & J ulia Harman, represented by K H W ebb Architects
Planner: J onathan Spence
3.31.D R B20-0193 - Armour Residence
Final review of an exterior alteration (patio)
Address/Legal Description: 2668 Arosa Drive/Lot 5, Block D, Vail Ridge
Subdivision
Applicant: Bob Armour
Planner: J onathan Spence
3.32.D R B19-0675.001 - Brooktree Townhouses
Final review of change to approved plans (stair coverings)
Address/Legal Description: 980 Vail View Drive
Applicant: Brooktree Townhomes HOA, represented by Pierce Austin
June 16, 2020 - Page 382 of 393
Architects
Planner: J onathan Spence
The applic ations and information about the proposals are available for public inspection during
regular office hours at the Town of Vail Community Development Department, 75 South
Frontage Road. The public is invited to attend the project orientation and the site visits that
precede the public hearing in the Town of Vail Town C ounc il Chambers. Times and order of
items are approximate, subject to c hange, and cannot be relied upon to determine at what time
the Design Review Board will c onsider an item. Please call 970-479-2138 for additional
information. Sign language interpretation available upon request with 24-hour notification, dial
711.
June 16, 2020 - Page 383 of 393
P L ANNI NG AND E NV I RO NM E NTAL C O M M I S S I O N
J une 8, 2020, 1:00 P M
Town Council C hambers & Virtual
75 S. F rontage Road - Vail, Colorado, 81657
1.Call to Order
1.1.Public comment will be accepted in-person, on a limited basis. Virtual
participation is encouraged by registering in advance with the following link:
Register in advance for this webinar:
https://us02web.zoom.us/webinar/register/W N_3E Lt2LUC TC OUUNEgmMB B NQ
1.2.Attendance
Present: Ludwig Kurz, Karen Perez, Henry Pratt, J ohn-Ryan Lockman,
Rollie Kjesbo, Pete Seibert, Brian Gillette
Absent: None
2.Main Agenda
2.1.A request for a recommendation to the Vail Town Council for a prescribed
regulation amendment pursuant to Section 12-3-7 Amendment, Vail Town
Code to amend Section 12-10-6 Parking; Off Site and J oint Facilities, Vail
Town Code, to refine standards to be used in the review of such proposals
and to clarify the review process and other considerations, and setting forth
details in regard thereto. (P E C20-0007)
The applicant has requested that this item be tabled to the J une 22, 2020
meeting.
5 min.
Applicant:Braun Associates, I nc.
Planner:Greg Roy
Brian Gillette moved to table to J une 22, 2020. Pete Seibert seconded the
motion and it passed (7-0).
2.2.A request for the review of a variance from Section 11-6 Business and
Building I dentification Signs, Vail Town Code, in accordance with the
provisions of Section 11-10, Variances, Vail Town Code, to allow for a
variance to the number of allowable free standing signs, located at 2109
North Frontage Road West/Vail Commons Condominiums (City Market),
and setting forth details in regard thereto. (P E C20-0011)
The applicant requests that this item be tabled to the J une 22, 2020 meeting.
5 min.
Applicant:Town of Vail/Dillon Real Estate Co., represented by Zehren and
Associates
Planner:J onathan Spence & Erik Gates
Brian Gillette moved to table to J une 22, 2020. Pete Seibert seconded the
motion and it passed (7-0).
June 16, 2020 - Page 384 of 393
2.3.A request for the review of a variance from Section 14-5-2 (H): Other
Requirements, Landscaping, Vail Town Code, in accordance with the
provisions of Section 12-17, Variances, Vail Town Code, to allow for a
variance to the required parking lot landscaping to allow for the redesign of
the existing surface parking lot, located at 2109 North Frontage Road
West/Vail Commons Condominiums (City Market), and setting forth details
in regard thereto. (P E C20-0012)
The applicant has requested that this item be tabled to the J une 22, 2020
meeting.
5 min.
Applicant:Town of Vail/Dillon Real Estate Co., represented by Zehren and
Associates
Planner:J onathan Spence & Erik Gates
Brian Gillette moved to table to J une 22, 2020. Pete Seibert seconded the
motion and it passed (7-0).
3.Approval of Minutes
3.1.May 11, 2020 P E C Results
Brian Gillette moved to approve. Pete Seibert seconded the motion and it
passed (7-0).
4.I nformational Update
4.1.West Vail Master Plan Advisory Committee Appointment
Applicant:
Planner:
Matt Gennett, Community Development Director: Started by giving an
update to the P E C about the W est Vail Master Plan. The Town has hired S E
Planning group to help with this plan. One action that has been started is the
appointment of a community advisory committee. I n speaking with the
consultants and from past experience, it is recognized that this will be a
much different plan from the civic area plan as this master plan is more
community oriented. W e started accepting letters of interest on May 13 for
appointment to the advisory committee. We wanted members on the
committee from various boards like Town Council and the Design Review
Board. Seibert has joined as a representative from the P E C and lives in the
Chamonix Townhomes in West Vail and can help represent W est Vail
interests in this plan. The advisory committee will meet every 4 – 6 weeks.
Seibert: Thanked Matt for the opportunity. W ants to keep the line of
communication wide open and is open to comments throughout the West
Vail Master Plan process.
5.Adjournment
Rollie Kjesbo moved to adjourn. Henry Pratt seconded the motion and it
passed (7-0).
June 16, 2020 - Page 385 of 393
The applications and information about the proposals are available for public inspec tion during regular offic e hours at the
Town of Vail Community Development Department, 75 South Frontage Road. The public is invited to attend the project
orientation and the site vis its that prec ede the public hearing in the Tow n of Vail Community Development Department.
Times and order of items are approximate, subject to c hange, and c annot be relied upon to determine at w hat time the
Planning and Environmental Commission w ill c onsider an item. Please c all (970) 479-2138 for additional information. Please
call 711 for sign language interpretation 48 hour prior to meeting time.
Community Development Department
June 16, 2020 - Page 386 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: V L HA May 26, 2020 Meeting Results
AT TAC H ME N TS:
Description
V L H A May 26, 2020 Meeting Results
June 16, 2020 - Page 387 of 393
Vail Local Housing Authority
Meeting Results
May 26, 2020
3:00 PM
Virtual
75 S. Frontage Road - Vail, Colorado, 81657
1. Call to Order
1.1. Virtual Meeting Part 1
1.2. Virtual Meeting Part 2
1.3. Call to Order
A quorum being present Greg Moffet called the meeting to order at 3:14PM. Authority
members present are Moffet, Morales, McDougall, Wilkins; Ruther and Campbell from
staff. Lindstrom arrived at 3:30PM.
1.4. Swearing in New Vail Local Housing Authority Member Steve Lindstrom
Stephanie Bibbens, Deputy Town Clerk swore in Lindstrom for a 5-year term.
2. Citizen Participation
2.1. Citizen Participation
Jeff Babb, John Plack joined the meeting to listen.
3. Approval of Minutes
3.1. VLHA April 28, 2020 Meeting Results
MOTION: WILKINS SECOND: MORALES VOTE: 4-0 APPROVED
4. Main Agenda
4.1. Appointment of VLHA Chairperson
Moffet nominated Lindstrom.
MOTION: MOFFET SECOND: MORALES VOTE: 4-0 APPROVED
4.2. 2019 EHU Compliance Update
Presenter: Lynne Campbell, Housing Coordinator
June 16, 2020 - Page 388 of 393
Campbell provided an update on the 2019 EHU annual compliance noting there are 17
owners non-compliant as of May 22nd and of those 15 are repeat offenders. Next step is
to work with the Police department to write and issues summons to appear in court.
Ruther updated VLHA regarding resale and under contract by TOV to purchase and
TOV will resell unit through lottery. Moffet asked what we need to do to remove owner.
Ruther noted the Town has a mutually agreed contract. If they don’t move forward it will
be breach of contract.
Wilkins said get word out action is being taken. Reach out to past delinquencies
regarding new policy.
The Authority wants to see consequences.
The Town is working toward remedies which are administrative I nature.
Discussion ensued about penalty options.
Ruther said the Housing department needs to get with Town Attorney’s to implement
new financial process.
4.3. Resolution No. 13, Series of 2020, A Resolution Approving an Amended Ground Lease
Between the Town of Vail, Vail Local Housing Authority and Middle Creek Village LLC.
Presenter: George Ruther, Housing Director
Ruther provided overview of resolution 13. The Authority is one of the 3 parties in the
triparty agreement which includes Middle Creek Village LLC and the Town of Vail. The
Authority has a 1/10th of 1% interest of the development property of middle creek
village which entitles the Authority to ½ of a percent (0.005%) of the monthly gross rents
collected.
Coughlin and Company have requested to refinance their debit. Many requirements of
the Low-Income Tax Credit (LITCH) obligation expire after 15 years if bought out by
ownership group. Coughlin and Company are restructuring their debt to become sole
property owner with one lender.
To achieve this the lease area needs to be amended, removing the land area under the
Children’s Garden of Learning. Improvements will remain with a smaller parcel. An
ingress/egress easement will be added, removal of all obsolete and non-pertinent
language from current agreements. It remains a triparty agreement with 100% of
property deed restricted. expire March 1, 2056 as originally intended. The Town retains
land ownership.
VLHA continues to receive $1 per year plus ½% of gross rent revenues. Because VLHA
is third party they must approve changes which moves forward to the Council for review
and approval. The final resolution will be brought back for the Authority approval.
Moffet asked if the Authority remains party to decisions made on the daycare site.
No per Ruther. The amendment creating Lot 3 becomes part of town ownership and no
June 16, 2020 - Page 389 of 393
longer part of the Authority’s purview. Ruther believes Lot 3, CGL, will most likely come
back before the Authority for future consideration.
MOTION: MORALES SECOND: MCDOUGALL VOTE: 4-0 APPROVED
4.4. Vail Local Housing Authority Semi-Annual Update
Presenter: George Ruther, Housing Director
Ruther provided update regarding progress made. On June 2, 2020 the Housing
department will share updates on Vail InDEED, long term incentives, Middle Creek
Village LLC amended ground lease and any other actions taken in the last 6 months.
Morales asked that the compliance information be added to the update as well.
5. Matters from the Chairman and Authority Members
5.1. Matters from the Chairman and Authority Members
Presenter: Steve Lindstrom, Chairman
Lindstrom noted a property out by airport went under contract to outside area party.
Moffet motioned to exit the regular meeting and enter executive session.
MOTION: MOFFET SECOND: MORALES VOTE: 5-0 APPROVED
6. Executive Session
6.1. Executive Session per C.R.S. §24-6-402(4)(a)(e) - to discuss the purchase, acquisition,
lease, transfer, or sale of property interests and to determine positions, develop a
strategy and instruct negotiators, regarding: submitted Vail InDEED applications and
program details.
Presenter: Lynne Campbell, Housing Coordinator
Moffet motioned to exit executive session and reenter the regular meeting.
MOTION: MOFFET SECOND: MORALES VOTE: 5-0 APPROVED
The Authority reentered the regular meeting, Wilkins departed the meeting after the
Authority adjourned executive session.
7. Any Action as a Result of Executive Session
7.1. Action as a Result of Executive Session
McDougall motioned to direct staff to move forward with Vail InDEED applications as
discussed in executive session.
June 16, 2020 - Page 390 of 393
MOTION: MCDOUGALL SECOND: MORALES VOTE: 4-0 APPROVED
8. Adjournment
8.1. Adjournment 5:00 PM (estimated time)
Moffet motioned to adjourn the meeting at 4:05PM.
MOTION: MOFFET SECOND: MORALES VOTE: 4-0 APPROVED
9. Future Agenda Items
9.1. Future Agenda Items
• Incentives for Long Term Rentals in the Town of Vail
• Housing Sites Discussion
• Land Banking (sale of GRFA)
• Public Health Housing Incentive, Eagle County Health
10. Next Meeting Date
Next Meeting Date June 9, 2020
Meeting agendas and materials can be accessed prior to meeting day on the Town of Vail
website www.vailgov.com. All housing authority meetings are open to the public. Times
and order of agenda are approximate, subject to change, and cannot be relied upon to
determine at what time the Vail Local Housing Authority will discuss an item. Please call
(970) 479-2150 for additional information. Please call 711 for sign language interpretation
48 hours prior to meeting time.
Housing Department
June 16, 2020 - Page 391 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Executive Session, pursuant to: 1) C.R.S . §24-6-402(4)(b) - to receive legal
advice on specific legal questions; regarding: pending litigation, Delponte v. Town of Vail and Essin
et al. v. Town of Vail; 2) C.R.S. §24-6-402(4)(b)(e) - to receive legal advice on specific legal
questions; and to determine positions, develop a strategy and instruct negotiators, regarding: MO U
between the Town of Vail, Vail Resorts, and Triumph development regarding the B ooth Heights
development.
P RE S E NT E R(S ): Matt Mire, Town Attorney
June 16, 2020 - Page 392 of 393
VA I L TO W N C O UNC I L A G E ND A ME MO
I T E M /T O P I C: Recess 4:40 pm (estimate)
June 16, 2020 - Page 393 of 393