HomeMy WebLinkAbout04. Memo Public Health Crisis Responses 020221
To: Mayor and Town Council
From: Town Manager’s Office, Economic Development and Finance Departments
Date: February 2, 2021
Subject: Updates about Town of Vail Economic Recovery Responses to Public
Health Crisis
Winter Season 2020-2021
I. PURPOSE
The purpose of the memo is to provide updates to a number of the town’s responses to the
public health crisis as it relates to the winter season, 2020-21. Town staff continue to monitor
public health orders and impacts on the business community and municipal services. There will
be a number of additional topics presented at the next council meeting addressing the creation
of an Entertainment District and common consumption areas. Topics presented next Tuesday
will be presented in the following key areas:
▪ Eagle County Public Health Update (Five Star Business Certification Program)
▪ Community Relief Program Update
▪ New Business Grant Award Program (economic relief for Vail businesses)
▪ Winter Marketing Efforts during Public Health Crisis
II. PUBLIC HEALTH CRISIS UPDATE
Eagle County Public Health Update
Eagle County’s Department of Public Health
and Environment (ECPHE) has adopted
Colorado’s statewide COVID-19 dial
dashboard. The dial dashboard relies on
three key metrics, including disease
incidence rate, percentage of countywide
COVID-19 tests that come back positive,
and the number of hospitalizations for
COVID-19, to generate a color-coded risk
assessment. Each level further determines
the activities and capacity limits based on
the risk within each county. For more
details, please access the Colorado website
at: https://covid19.colorado.gov/data/covid-
19-dial-dashboard. The stats the week of
January 24 are noted in the diagram.
Town of Vail Page 2
In addition, there has been an update from Eagle County Public Health about implementation of the
Five Star Business Certification Program, as follows:
The Eagle County Covid-19 response team and our partners know the pandemic and restrictions
to limit its spread have dramatically affected our business community. Many of you have
expressed interest in Eagle County’s implementation of the 5 Star Business Certification
program to allow for increased capacity and promote your business.Eagle County remains
ineligible to participate in the program based on the State criteria. While we are currently
operating in Orange Level because of our test positivity rate and hospitalizations, our 14-day
cumulative incidence rate is currently at nearly 800 cases per 100,000 people. We will need to
get this down to 350 cases per 100,000 to be eligible based on the State's requirements.
This will allow certified businesses and organizations to operate at Yellow level capacities. Our
team is preparing for when Eagle County will be eligible to participate in the program, so we can
be ready for when we achieve that magic 350 incidence rate. You can take steps to be ready
too!
Review and implement the State’s 5 Star Policy Framework and business checklists.
The Town of Vail also continues to work with Eagle County to prepare for the next population
group for COVID-19 vaccination eligibility that will likely include essential Town staff (such as
public transit and other critical employees) which is expected to open up in the next week or
two. In addition, the State of Colorado continues to provide information about the vaccine ,
access this link: https://covid19.colorado.gov/press-release/state-launches-covid-19-vaccine-
informational-campaign
III. ECONOMIC RECOVERY PROGRAMS
Community Relief Program Update
In April, Vail Town Council allocated $500,000 in financial support to non -profit organizations to
provide local financial relief associated with COVID -19 impacts in the areas of food, shelter and
health for those who reside and/or work in Vail and their families. A total of $386,000 has been
spent to-date. In the first round of funding, a total of $283,000 was awarded to 10 organizations
by the Community Support Fund Committee. A second round of funding was approved in June,
totaling $92,000: Swift Eagle Charitable Foundation ($25K) for additional rent relief efforts; The
Family Learning Center ($30K) to help cover tuition for working parent s (54 families that live or
work in Vail); United Way ($37K) for their Philanthropy Fund, which distributes funds to non-
profit organizations in the Vail Valley. The United Way has a matching grant committed by an
anonymous donor, so the total funding available to the community will be $74K. A third round of
funding was approved in December which included $11K for the Eagle Valley Childcare
Center’s tuition credit assistance program. This program helped to cover tuition costs during
closures for 44 families who live and work in Vail.
Relief efforts by category:
Medical & Behavioral Health: $123 ,000
Food: $100,000
Residential Rent Relief: $85,000
Childcare: $41,000
General: $37,000
The 2021 budget includes $119,000 in relief funds available to the community as a carryover
from the unused 2020 allocation. Given the fact that there are many within our community in
need, staff is currently contacting existing non-profit partners to continue relief efforts in the
categories mentioned above to ensure the allocated funds are distributed in the most effective
manner.
New Business Relief Program: TOV Grant Award Program
The new business relief program is proposed for Vail businesses, and would award grant funds
to assist those businesses experiencing the challenges caused by the public health crisis . The
monies are to help relieve the resulting financial impacts due to public health orders and
restrictions in capacity. The Town continues to evaluate how it can assist businesses to stay
open so that Vail will remain competitive as an international premier mountain resort community .
The proposal is to redirect monies from economic recovery efforts primarily used for commercial
rental relief to a more general purpose and benefiting the businesses directly. Total funding for
the program is $500K and is already included in the 2021 budget. The grant award would offer a
range of monies from $5K up to $15K. The application process will require both quantitative and
qualitative information, such as financial and revenue reports as well narrative explanations
about the impacts of the health crisis on their business. The selection committee will include the
same as that of the commercial rental relief program (reps from finance, economic development
and Town Manager’s Office). The program would be rolled out by taking applications February
15 through March 31. A scoring matrix will be used that will tally points based on financial health
and operational impacts and assist in determining the funds awarded. The proposal was drafted
to be complementary and additive to the Eagle County Bridge Funding Program . VEAC
members were given the opportunity to hear about both the county program and the town’s
proposal and provided feedback. The program details follow:
Town Grant Award Program (GAP)
Objectives: Helping to keep Vail Open for Business
▪ Assist Vail businesses with financial support so that they may continue to keep their
doors open during the months ahead as the public health crisis is projected to be
impactful in 2021.
▪ Provide funding directly and quickly to local Vail businesses to help cover essential
operational expenses in order to keep them open for guests and residents.
Program Eligibility:
▪ Business must provide current and valid Town of Vail Business and Sales Tax License.
▪ Business must have a physical location and storefront with in the Town of Vail’s
commercially zoned area from which business operations are conducted.
▪ Business must not be a publicly traded corporation, not be owned by, controlled by, or a
subsidiary of a publicly traded corporation.
▪ Business must not have more than 50 FTEs.
Town of Vail Page 4
▪ Business must not be in violation of Eagle County and State of Colorado and Executive
Public Health Orders (including face covering mandates and capacity restrictions).
Program Criteria:
▪ Financial Health of Business (financial reports)
▪ Operational Impacts as a result of public health orders (narratives)
Winter Marketing Efforts during Public Health Crisis
In order to provide support for economic recovery for Vail lodges and businesses, staff
recommends a new Town of Vail marketing campaign this spring that would offer a “mid-week
lodging special”, packaged with gift cards to local businesses as a value -add booking incentive.
With occupancy lagging by double digits through the ski season, we recommend a booking
incentive program to stimulate demand out of the front range during the mid-week and drive
guests into local businesses through a gift card promotion.
As summarized in the January 15 Destimetrics Daily Occupancy Report Production Notes and
included in the graph below:
As we pass the holiday season, the next 3 winter months remain down double -digit
figures in comparison to last year, leaving quite the challenge for hoteliers and property
managers to fill in said gaps.
There are -14,299 (-15,376 last report) less bookings than last year at this time.
The program would be proposed to be funded by the town (General Fund) and facilitated by the
VCBA, while partnering with participating lodges and businesses.
Town of Vail Page 5
Digital marketing would be deployed in the front range with a message of “Work from Vail” that
would drive to a DiscoverVail.com landing page. Visitors would have the oppo rtunity to book the
special lodging offer both through DiscoverVail.com and through the lodge websites that offer
the special. Guests would have to book a stay during mid -week from Sunday through
Wednesday, and the stay would qualify them for gift cards as follows:
• 1 night - $25 (1 card)
• 2 night - $75 (3 cards)
• 3 night - $200 (8 cards)
The program would be restricted to new reservations made from February 5 – April 11, 2021
and would offer 1,000 gift cards until they run out.
GOALS AND ROI MODEL FOR MID-WEEK LODGING INCENTIVE PROGRAM
1. To address lagging occupancy by stimulating demand for mid-week lodging reservations
for the rest of the ski season.
2. To incentivize guest purchases in Vail restaurants and retail businesses.
3. To strengthen partnership with lodges, businesses and DiscoverVail.com.
Budget:
$25,000: 1,000 $25 gift cards
$45,000: Digital Marketing (including fees , four weeks in front range)
$5,000: Professional Fees (VCBA administrative costs)
$75,000: Total Marketing Campaign Expense
Estimated Return on $75,000 Investment:
$525,000 room revenue = 1,000 guest rooms at Average Daily Rate $525
$21,000 room sales tax revenue
$7,350 room lodging tax revenue
$25,000 additional revenue from gift cards
$2,500 unused gift card breakage (estimate)
IV. ACTION REQUESTED OF TOWN COUNCIL
Staff requests that Town Council consider approving the 1) Grant Award Program (business
relief funding already included in 2021 budget), and 2) Work from Vail mid-week lodging
incentive program with funding from the General Fund up to $7 5,000 (which would be included
in the first supplemental budget ordinance in March).