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HomeMy WebLinkAbout03. d. 2021 VBCRW RecapLocal Marketing ●Vail Daily ●KZYR, KSKE, Lift FM, The Mile ●11 x 18 Posters ●In town Village and Lionshead Banners ●Vail Parking Garage ●Google Ads ●Facebook/Instagram Ads/Social Media Regional Marketing ●Westword Newsletters ●Digital Display Ads ●Digital Radio (Spotify, Pandora) ●Facebook/Instagram Ads/Social Media ●Colorado.com Specials ●DiscoverVail.com PR and Cross Promotion ●OpenTable.com Partnership eblast and reservation web page ●Facebook and Instagram Post ●Press releases ●Vail Daily Article, Newsletters, LIVE ●Radio Station Interviews Highlight Overview ●27 Participating Restaurants ●$20.21 Specials ●Extensive Marketing Campaign ●Increase Number of Guests ●Increased Sales Tax ●Beautiful Fall Weather 2021 Challenges ●Some Restaurant were understaffed and could not participate ●Some Restaurants were closed during shoulder season for remodel ●Restaurants did not offer enticing deals at $20.21 Westword Dinning Exclusive Emails: over 20K Subscribers ●Our overall open rate was 13.09% (with the Westword average open rate being 12%), so we had a slightly above-average open rate for all three Newsletters. ●Our overall CTR was 2.87% (with the Westword average CTR being 1.38%), so saw an above-average open rate for all three Newsletters. ●We saw a total of 8,280 total opens and 238 link clicks to the site. Digital Display: targeting Adults 25-64 w/ an interest in Fine Dining & Food Events ●Clickthrough rate (CTR) ended at 0.19% overall, which is above the 0.07% benchmark we look to achieve at a minimum. ●Overall CPM ended at $6.13 overall (with our planned CPM being $12) which is great to see. Digital Radio: Spotify, Pandora, etc. ●Completion rate was above 98% for our digital radio ad, showing that our audience is engaging with our audio ad in full (as they should be each time, being non-skippable). ○Radio is an awareness medium to complement our other media tactics. Completion rate is more of an indicator for success here then the click totals. Social Display: Facebook, Instagram ●Social Display CTR overall ended at 0.78% which is below the CTR benchmark for the Food & Drink Business Vertical of 1.20%. ○Our “Brooks” ad (the creative labeled “Brooks”) performed the best in terms of overall CTR at 0.85%, while the “Milchev ” creative achieved the most clicks overall (1,192). ●The social display CPM overall ended at $7.91 which was below our planned CPM of $12. Social Video: ●Social Video CTR overall ended at 0.88% which is below the CTR benchmark for the Food & Drink Business Vertical of 1.20%. ○Our “Wine” ad (the video labeled “Wine”) was the best performer in terms of overall CTR at 1.14%, while the “Chef ” video achieved the most clicks overall (867). ●The social video CPM overall ended at $9.84 which is below our planned CPM of $12.