HomeMy WebLinkAbout2022-06-14 Agenda
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Vail Local Housing Authority Minutes
May 24, 2022
3:00 PM
Zoom Virtual Meeting
75 S. Frontage Road - Vail, Colorado, 81657
PRESENT ABSENT
Steve Lindstrom James Wilkins
Mary McDougall
Greg Moffet
Kristin Williams
STAFF
George Ruther, Housing Director
Martha Anderson, Housing Coordinator
Missy Johnson, Housing Coordinator
1. Call to Order
1.1. Zoom Meeting 1
1.2. Call to Order
A quorum is present. Lindstrom called the meeting to order at 3:03PM.
2. Citizen Participation
2.1. Citizen Participation
There are no comments.
3. Approval of Minutes
3.1. VLHA May 10, 2022 Minutes
MOTION: MCDOUGALL SECOND: LINDSTROM VOTE: 2-0 APPROVED
4. Main Agenda
4.1 Discussion of 2022 Semi Annual Update on Housing - Progress towards the
Goal.
Presenter: George Ruther
Ruther referenced a shared memo in prep for a future presentation to the Town Council.
It was reviewed it at a high level and feedback was requested from the Authority.
Background:
Through the adoption of the Vail Housing 2027 Strategic Plan, we indicated that to
measure our progress towards the goal that we would meet with them twice annually to
provide an update on progress.
Vail Home Partners was to be an initiative through the Town Council and the
VLHA. Initially with monthly subcommittee meetings, including a few Town
Council members, this relationship does not exist in other communities but
Ruther states that he thinks the partnership is a key reason why we have
He suggests that first step is to get back in front of the Town Council for a joint
work session to engage on policy direction and strategies to delivery upon
housing and beneficially discuss things like changes in the market and economy
and the strategies and tactics that we intend to pursue.
Follow-up and additional suggested conversation topics for the presentation:
Conversation ensued including suggestions for additional topics to explore at the
future meeting regarding use of funds, strategy and discussion of private sector
partnerships.
Ruther explained that in 2018 the Town Council and VLHA adopted 10 Housing
Policy Statements, of which, one specifically focused on collaboration between
the public and private sector to delivery on these housing issues. If (the collective
we) the Town of Vail and the community gets serious about addressing the
development review process, we create an environment that will likely more
favorable to the private sector investment and participation to help us solve the
housing issues.
Moffet states there is a real opportunity, in the future, to demonstrate to the
taxpayer, that their money will be used to purchase assets.
Ruther added that while focusing on sustainability and resiliency, we are also
talking about economic sustainability. The Authority has done a great job
demonstrating the fiduciary responsibility in spending.
Discussion of deed restrictions down valley and the impacts both intended and
unintended.
Land banking, thinking 10-20 years down the road might be something we
should be talking about now.
Updates and suggestions discussed regarding projects, developments and
initiatives. Steve requested to be sure the State Land Board Parcel stays on the
developments list.
MOTION: MCDOUGALL SECOND: WILKINS VOTE: 3-0 APPROVED
5. Matters from the Chairman and Authority Members
5.1. Matters from the Chairman and Authority Members
Presenter: Steve Lindstrom, Chairman
Steve confirmed what is coming up in a few weeks: Destination Stewardship Housing
Visioning Session, Transportation Authority (RTA) and Chris Cares Town of Vail Survey
th
Results. We will be appointing two new members to the board on June 14 and a
good time to regroup.
Moffet updated the group on his
Solutions is a housing organization, but they heavily focused on racial justice. Moffet
made good connections with some attendees out of the Denver area such as a
developer group Elevation Community Land Trust who expanded their portfolio well
outside of the Denver Metro area. For instance, they recently purchased land under a
mobile home park in Durango.
While there, Moffet also did a tour and gained insight regarding Amazon
affordable housing. What they are doing includes things much like what the Authority
talked about doing at Kayak Crossing. They financed a purchase of large land
purchases. Moffet suggested it is worth establishing a relationship and/or doing a tour in
the future.
Steve turned to the Authority in thanking Mary McDougall and Greg Moffet for
their years of service on the Vail Local Housing Authority.
6. Adjournment
6.1. Adjournment 4:10PM
MOTION: MOFFET SECOND: MCDOUGALL VOTE: 4-0 APPROVED
7. Future Agenda Items
7.1.
Land Banking (sale of GRFA)
Investment Banker Discussion
Update to Vail Housing 2027
Appointment of New VLHA Members
Housing Perspectives Regarding the Eagle County Regional Transportation Authority
(RTA)
Destination Stewardship Housing Visioning Session
2022 Community Survey Results
8. Next Meeting Date
8.1. Next Meeting Date June 14, 2022
Meeting agendas and materials can be accessed prior to meeting day on the Town of Vail
website www.vailgov.com. All housing authority meetings are open to the public. Times
and order of agenda are approximate, subject to change, and cannot be relied upon to
determine at what time the Vail Local Housing Authority will discuss an item. Please call
(970) 479-2150 for additional information. Please call 711 for sign language interpretation
48 hours prior to meeting time.
To: Vail Town Council
From:Suzanne Silverthorn, Communications Director
Chris Cares, RRC Associates
Date:June 7, 2022
Subject:Presentation of 2022Community Survey Results
I. BACKGROUND
The Town of Vail Community Survey is a key measurement used by the Town Council and
staff to probe public policy issues and solicit feedback on other topics of community interest.
It is also used to measure the town's operational performance. Conducted every other year, the
2022 survey was fielded starting on March 18 with responses collected through April 1. The
purpose of today’s session is to provide a high-level overview of the survey results as well as
an introduction in how to access and sort the more than 11,000 written comments forwarded to
the town. A narrative overview is provided containing benchmark comparisons, community
priorities, as well as preferences and themes related to the Town Council areas of focus.
II. SURVEY METHODOLOGY
The 2022 survey was fielded using two techniques. The primary method of distribution was
through a postcard mailed to all identified postal addresses in the Town of Vail using a list
obtained from a combination of sources including registered voters and a commercial vendor.
All known part-time resident owners that were not trusts or business holdings were also sent
cards using a list from the Eagle County Assessor. The postcards, followed by a reminder
mailing, invited recipients to enter one of two unique passwords shown on the postcards to
complete the survey online. Also, residents that had a password but requested (by telephone)
to complete the survey using a paper form were provided a survey and a postage paid return
envelope.
The secondary method of survey distribution was based on the promotion of an “open” version
of the survey designed to gather input from interested individuals that had not received the
password protected invitation. The promotion of this version of the survey was designed to
reach a larger cross section of the community including employees and business owners that
live outside town, and residents and part-time residents that had not responded to the invitation
version. Together, these two methods resulted in 1,467 fully or partially completed surveys
(672 from the Invitation sample and 799 from the “open link”). The overall response was up
from 2020 by 9%. The improved participation is attributed in part to promotional efforts by the
town including advertisements and using the ever-growing town email contact list. The town
continues to grow these lists. New this year was the giveaway of a free e-bike as well as $100
prize drawings of returned surveys as in previous years.
III. ACTION REQUESTED OF TOWN COUNCIL
Review the top-level results of the Community Survey as presented by Chris Cares of RRC
Associates, ask questions and determine if other discussions and/or data collection are of
interest as additional follow up.
IV. ATTACHMENTS
Vail Community Survey 2022 Overview Report with a summary of responses to each
question comparing 2022 to 2020 responses
Vail Community Survey 2022 PowerPoint Presentation
Full Listing of all Open-ended Survey Responses
Access to the Open-ended Survey Tool – click here
Town of Vail Page 2
Town of Vail Community Survey2022
An Overview ofSurveyResults
Town Council Presentation
June7,2022
Prepared for:
Town of Vail
Prepared by:
RRC Associates, LLC
4770 Baseline Road, Ste. 360
Boulder, CO 80303
303/449-6558
www.rrcassociates.com
Town of Vail Community Survey2022Overview of Results
INTRODUCTION
This Overview provides a summary of selected survey results from the 2022 Vail Community
Survey. The 2022 Town of Vail Community Survey represented the most recent outreach by the
town to stakeholders using methods virtually identical to those used for more than a decade
(2020, 2018, 2016, 2014, 2012 and 2010). As in past studies, the 2022 program resulted in
statistical findings as well as an extensive set of open-ended comments. The survey presents
numerous opportunities for community members to comment and to explain survey responses,
the comments are compiled in total and presented verbatim. They represent thousands of
specific words and statements shared by stakeholders. The comments can be accessed using
the Comments Tool provided in an Appendix to this Overview.
In 2022 the surveys were fielded using two techniques. The primary method of distribution was
through a postcard inviting all identified full-time households to participate, along with a
sample of part-time (seasonal/second home) residents to complete a password-protected
Invitation survey mailing list was created using voter
registration, commercial vendor, and Eagle County Assessor lists. Only one postcard was
mailed per address, but the postcards provided two unique passwords, allowing up to two
household members to complete the survey online. An opportunity to complete the survey
using a paper form was also provided, residents could request a paper survey by telephone
although only 10 residents requested this method of participating.
o
gather input from interested individuals that had not received the password-protected
invitation. These subsets of respondents
groups. Together, these two response methods resulted in 1,471 surveys, 672 from the
Invitation survey and 799 from the Open Link survey. The total response was up about 9% this
year (from 1,348 responses in 2020). The gain is from the Open version and is attributable in
part to continued efforts by the town to promote the survey. This year, in addition to offering
periodic drawings for one of 10 $100 gift cards, a grand prize drawing of an E-bike was included
as an incentive to participate.
Over time participation in the survey program has grown, for example in 2018 there were 1,071
participants and in 2016 there were 917 responses. The survey represents an important
method for reaching the Vail community and it provides a means for interested constituents to
express a diversity of opinions and ideas.
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Town of Vail Community Survey2022Overview of Results
The timeline for the survey has remained similar over the years. Survey invitations are sent
during the latter part of the winter season and the surveying extends through the closing of Vail
Mountain. This year the first wave of postcards was received in Vail on March 18, and a second
round of reminder postcards was sent to residents and seasonal residents to arrive two weeks
later (April 1). In addition, the Open Link survey was advertised as available for completion
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starting on April 4. Through various ads, the public was invited to complete that version of the
survey online but without a password. Both the Invitation and Open Link versions of the survey
were closed on May 2nd.
KEY FINDINGS FROM THE 2022 COMMUNITY SURVEY
This Overview report is divided into two major sections: Ratings of Facilities and Services,and
Policies and Priorities. As described above, survey responses were obtained using the Invite
and Open Link methods. All results from returned surveys were analyzed. This report focuses
primarily on the Invite responses in order to systematically compare responses year over year.
However, it should be noted that the Invite and Open samples are very similar, and that a set of
all responses have been provided to staff, that information has been used for departmental
reviews of findings.
A Profile of Respondents
The profile of survey respondents in 2022 is generally similar to results from 2020. As in past
years, the survey contained demographic questions that provide a snapshot of Vail residents.
Note that the Invite version of the survey is directed only at residents, both full-time and
seasonal that live or own property in the town. Demographic results from the Invitation sample
are generally similar to those recorded in 2020 including whether respondents own or rent
their residence, household composition, gender, voter registration, and where the respondent
is employed. The percentage of responses from seasonal residents in 2022 is identical to the
figure in 2020, 41%. There was some variation in the percentage of responses obtained from
the various neighborhoods in Vail, for example, East Vail responses declined to 21% of the total,
down from 30% in 2020 when the Booth Heights housing proposal was a particular concern.
(Note that this topic has reemerged with controversy in recent months, but this was after the
2022 survey had closed.) Responses to demographic questions are used to analyze input from
subgroups of respondents through crosstabulations (for example segmenting responses by age,
time living in Vail, etc.) Comparisons of responses from full time residents to the seasonal
segment were also made.
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Town of Vail Community Survey2022Overview of Results
Ratings of Facilities and Services
There are notable differences in the survey responses this year on topics related to
performance of the town with an overall pattern of decline in ratings of town direction,
facilities and services. In an attempt to understand and explain the changes in ratings, the
impacts of COVID-19 are first addressed. The 2020 survey was fielded in March and April at the
very time that the pandemic was ramping up. In contrast, during the March/April period in
2022 many of the restrictions and health impacts of COVID had declined - face masks and
restaurant restrictions and other requirements had wound down. In 2022 the survey contained
questions that asked about how the TOV
providing programs and assistance to address:
The health and emotional needs of the community
o Avg. rating 4.0 on a 5 pt. scale (1=poor, 5=excellent) and 73% calling town
efforts a 4 or 5 on the scale
The economic needs of the community
o Avg/ rating 3.6 on 5 pt. scale and 61% rating it a 4/5.
Overall, a majority of respondents rated the efforts of the town favorably; however, for
between 10% and 15% of respondents the COVID efforts were perceived to be negative. This
sentiment from a significant segment of the community should be acknowledged, COVID
undoubtedly has had impacts that likely contributed to the lower ratings this year.
Based on the important question that has traditionally been asked early in the survey, and is
used to measure
year than in previous years. As in past surveys, r espondents began by indicating their opinions
regarding the general state of Vail. This question, tracked for over a decade, asked,
say that things in the Town of Vail are going in the right direction, or have they gotten off on
This year, 37% indicated , up from 24% in 2020.
About 44% of I
57% in 2020 and 61% in 2018). Clearly, there is different community sentiment being expressed
by a significant block of respondents this year.
The overall survey responses were segmented to look at the sources of right and wrong
track opinions in statistical terms. Results show that wrong track respondents are especially
likely to be more negative in their ratings of town government including and services in general;
as well as toward parking, bus crowding, the impacts of tourism.
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Town of Vail Community Survey2022Overview of Results
The open-ended comments that followed the ratings question on right/wrong track also helps
to explain some of the increase in wrong track sentiment. For a significant number of
respondents, housing and parking concerns were the most prominently mentioned comment,
especially among those saying the town direction is on the wrong track. Next most identified
was Vail Resorts as a source of problems and concern. Together these three categories were
relatively frequently noted in the 1,096 comments: Housing - 376 comments (34%), Parking
203 (19%), and Vail Resorts 120 comments (11%), and they were especially likely to be
included mention of short-
strong feelings about these topics are accounting for a significant portion of current negativity.
An extensive review of the comments was conducted, and these results have been presented
under separate cover.
As noted in 2020, there is also a segment of both full-time and seasonal resident respondents
(about 20%) that say
the wrong track in othersThe fact that about one in
knowledge suggests that the local issues are complex, but it also signals those efforts by the
town to encourage participation and understanding of local issues is important and
appropriate.
Organizing Themes and Findings from the Open-Ended Comments
With help from town staff, many of the open-ended comments were carefully reviewed, and
the input has been organized in several different ways. In addition to a Comments Tool that
has been provided to access all comments, the following general groupings were created based
on repeating themes that were found in comments throughout the survey responses:
Housing Short-term rentals
Parking Environmental topics
Relationship with Vail Resorts Government overreach
Too much emphasis on guests, too Fiscal responsibility
little emphasis on locals
Development
Crowding
Social Equity
Worker shortage
Examples of some of the repeating comments and themes within the categories are provided in
the Appendix to this memo.
The open-ended comments also included an opportunity to provide the town with
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Town of Vail Community Survey2022Overview of Results
With
970 comments on this question alone, the input was extensive. Many respondents chose to
complain in response to the question, but others had practical and interesting ideas worthy of
consideration.
The Town of Vail local government was rated in terms of four categories of governance.
These ratings were also down consistently, with -making
Ratings of Services and Facilities are generally down across all departments this year for the
first time. As with past surveys, individual TOV departments were rated across a number of
categories using questions that probe services in detail. The questions rated satisfaction using
a 5-point scale with 1 indicating representing .This
question was then followed by an open-ended opportunity to further comment on
performance by town departments.
In general, results were down consistently between .1 and .5 of a point on the five-point scale.
The relative strengths and weaknesses remained the same within departments but the
constancy of the decline in ratings is notable. The graphic summary of survey responses that
accompanies this overview illustrates these findings. Much of the decline is occurring from
respondents that are more likely to rate services and facilities a 3 or 4 than in past years, with
fewer choosing to use the highest level of 5 the
percentage of 5-point ratings are down across virtually all categories rated this year. Deeper
investigation finds that the lower ratings are being driven in part by the larger percentage of
categories of service ratings about
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Town of Vail Community Survey2022Overview of Results
The ratings have been shared with town departments and both ratings and open-ended
comments are being considered by staff.
As in past years, there are some variations in ratings by department. Fire and the Library again
showed the highest ratings, but Public Works and the Police Department were also rated
relatively positively. Community Development, Bus, and Parking services show relatively lower
ratings than other departments. Bus and Parking services were particularly impacted by COVID
Clearly, the pandemic created challenges that affected the public perception of services this
year.
The lowest rated single category in the satisfaction ratings for Parking was for the Frontage
Road, of these
categories were down sharply from 2020 when they were rated about 3.2. Overall parking
fees/parking structure which was the lowest rated category in the 2020 survey, remained at a
relatively low 3.2, the only survey category that did not show a decline in ratings this year.
Policies and Priorities
Collaboration with Vail Resorts receives strong support from community members. One of the first
questions in the Policy and Priorities section of the survey addressed:
How important is it to you to encourage collaboration between the Town of Vail and Vail
Resorts in the following areas? This was a question suggested by Town Council at a work session
on the survey contents and it was designed to evaluate the priorities of respondents toward
working collaboratively with Vail Resorts. In general, there was strong consensus that the two
entities should be working together in all areas addressed. Marketing, while rated lower in terms
of importance of working together, still garnered over 58% of respondents calling it a 4/5 in terms
of importance. These findings are summarized below.
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Town of Vail Community Survey2022Overview of Results
Clearly, the opportunity to collaborate on workforce housing and parking are top priorities for
collaboration in terms of survey support. However, as noted above, Vail Resorts was relatively
frequently mentioned in negative terms in open-ended comments associated with the right
track/wrong track question. The recent disagreements between TOV and Vail Resorts on the
future of the Booth Heights property in East Vail has occurred after the survey closed, and it is
unclear how the responses on collaboration would look at this time, but it is notable that there
were already significant concerns for the Town/VR relationship prior to the most recent
controversy.
The on priorities for collaboration also drew strong support with respondents
indicating in their own words what they wanted in terms of collaboration. Some of the
Crowding, capacity issues, and the Events
perceived impacts of the Epic Pass
Vision for the future
Livable wages
There is broad support for the idea of a Visioning Plan for Vail.
Vail also received support in another survey question that asked,
Overall, 71% of
respondents rated this idea a high priority (4/5 on a five-point scale). And only 4% said it was
plan effort might be a part of
new initiatives by the TOV and Vail Resorts to collaborate in areas of mutual benefit.
Survey respondents provided input on a series of potential priorities that the Town Council
had identified for evaluation. These categories were rated individually on a one to five scale in
The ratings were grouped into sub- categories of:
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Town of Vail Community Survey2022Overview of Results
Environmental Sustainability, Town Services, Town Infrastructure, and Economic Health.
Illustrated below, all of the actions listed are considered to be priorities by survey respondents
with 59% or more giving every category a 4 or 5 rating. As in 2020, the single highest rated
priority in terms of average score was
A follow-
Respondents chose their top two priorities from the list above. When asked in this way, a
The graph below shows only the top eight categories from the list, these received the
highest priority ratings. Where a category is not shown in 2020 it was because that priority
Note that the percentages have changed
prioritization of top priorities remain similar.
shown all received between 2% and 7% priority ratings.
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Town of Vail Community Survey2022Overview of Results
This question was then further evaluated by whether respondents were year-round or seasonal
residents. Using this breakdown, there are distinctly different opinions by the two groups. Full
time residents are especially likely to consider housing for deed-restricted households and
impacts of short-term rentals important. Seasonal residents were relatively likely to identify
actions to protect Gore Creek, comprehensive parking management policies, and providing an
economic development focus on events.
Housing Questions
Housing related topics received attention in the 2022 survey with a several questions related
to the current direction of housing policies and priorities. The survey asked about the overall
direction of housing programs and there was no change in ratings from 2020. Results show
continued and consistent support for the current program by a segment of the community;
however, negativity continues to be expressed by about one fourth of respondents, and there
remains a significant part of the community that is unsure about the direction of housing policy.
housing for year-round residents is headed in the right direction or do you feel they are off
2022 2020
Headed the right direction 42% 42%
Off on the wrong track 27% 29%
Unsure/no opinion 31% 29%
The survey asked specifically about a series of potential changes that might be used to increase
opportunities for housing using a one to four point scale of support for alternatives all
. Based on these questions, there was strongest support for
-
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Town of Vail Community Survey2022Overview of Results
r all residential development in the
; however, it still garnered majority support with 60% of
respondents rating it a 3 or 4.
The Destination Stewardship Plan and Opinions about Tourism
Strong support for the elements of the Stewardship Plan is evident in Survey responses. Five
major elements of the planning process were evaluated by survey respondents and all were
identified to be important. In rank order, the Environment was felt to be most important (80%
4/5 on scale), followed by the Economy and Culture (both 69%), Social (49%) and Mental
(52%). These elements will receive continued attention and evaluation in the Stewardship
planning effort.
There are differences of opinion on th While
approximately twice as many respondents say they believe tourism benefits
quality of life than those who think it detracts, there is a segment of the community (23%) that
is expressing concern. Interestingly, when this question is coupled with responses from
the negativity 16% of respondents who said Vail is on the wrong track also sa
results were further borne out in questions on tourism impacts by season. Those who think Vail
ndicate that visitation impacts them during
summer and winter. These varying opinions are likely to be expressed in the Stewardship
planning process, and there will likely be input suggesting a more balanced approach to
reconciling economic opportunities with environmental challenges.
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Town of Vail Community Survey2022Overview of Results
Events Related Questions
declined from 2020 when the figure was 76%. This year 23% said there are too many events,
up from 17% in 2020. Respondents also generally support the economic development strategy
below.
These shifts should be noted, they signal concerns for too many people by some in the
community and they reinforce the findings on tourism and quality of life as described above;
however, they are offset by continued high ratings of satisfaction for the overall quality of
events, the overall quality of specific elements of events, and small events with 70% to 80%
expressing high satisfaction levels (4 or 5 on the scale). Vail events programs continue to
receive strong support overall, and efforts to review and move away from large events (Burton,
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Town of Vail Community Survey2022Overview of Results
Snow Days and Spring Back) and move to smaller events are clearly supported based on survey
responses including open-ended comments.
Vail Recreation District Questions
There is mixed support for new recreation facilities. New questions this year addressed several
topics of interest to the Vail Recreation District. Overall, just over half (55%) of respondents
indicated that they thought was very or somewhat
important,
significantly lower These
About 48% indicated they would
potentially support an indoor fitness/recreation facility, but only 31% showed support for other
facilities, and 25% indicated willingness to support indoor pickleball/tennis with increased
property taxesort, there may be
opportunities to further evaluate these types of recreation facilities and to create a proposal
that could garner support there is a significant segment (55%) of respondents that are
indicating interest for some type of indoor facilities.
Civic Area Plan
The 2020 survey contained multiple questions that addressed aspects of the Civic Area Master
Plan. In 2022 reference to the Plan was included in the question that addressed Community
Priorities. Based on responses, Implementation of the Plan received an average rating of 3.7
with 60% of respondents indicating that it is a high priority (4 or 5 on the scale) and 13% calling
it a low priority. However, only 5% of respondents placed it in their top two action priorities
when asked to rate choices.
A Graphic Summary of survey results is provided in the Appendix. Responses are compared
from 2020 to 2022 when questions were the same in both survey cycles. Additionally, the
reader is directed to a Comments Appendix that provides access to the extensive number of comments
received for open-ended questions on the survey. Comments have been sorted based on how the
respondent answered the Right Track/Wrong Track question (Q4). Other sorting of comments can be
provided upon request through staff. Access to the Comments Tool is found by clicking here: Town of
Vail Community Survey Open-Ended Comments 2022 Once on the Comments Tool, click on the
Table of Contents to identify questions and click on the identified tab to see all responses sorted by
Right Trac/Wrong Track.
Appendix A Graphic Summary to the Invite Version of the Survey, 2022 Compared to 2020
Appendix B Summary of Selected Comments Organized by Themes and Grouped by Right/Wrong Track
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Vail Community
Survey 2022
PRESENTATION BY
Summary of Results
Chris Cares
RRC Associates
Overview of Presentation
Introduction to Surveys/Survey Methodology
Resident type, Registered voters, Location in town, etc.
Satisfaction Ratings of Town Departments
Exploration of Policy Topics and Identifying Priorities
Questions/Comments on Findings from Council and Staff
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Community Survey Methods
2022 Survey program was designed to be directly comparable to past studies
(2020, 2018, 2016, 2014, 2012, and 2010) in terms of methods of data collection
and presentation of results.
While many survey questions have remained the same, Council and staff
participated in the design of a variety of new survey questions fielded in 2022.
As in past studies, year-round residents and part-time homeowners were sent a
postcard invitation to the web survey with two passwords per card.
Residents were able to request paper surveys by phone as an alternative.
Response to survey was up 9% this year incentives, publicity and a growing
TOV mailing list have helped to expand survey participation over time
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Community Survey Responses
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wĻƭƦƚƓƭĻƭ
bƚƷĻ ΏƩĻƭƦƚƓƭĻƭ źƓ Ʒŷźƭ tƚǞĻƩtƚźƓƷ ƦƩĻƭĻƓƷğƷźƚƓ ğƩĻ ĬğƭĻķ ƚƓ ƷŷĻ LƓǝźƷĻ
{ǒƩǝĻǤ ǒƓƌĻƭƭ ƚƷŷĻƩǞźƭĻ ƓƚƷĻķ͵ ŷĻ ƓǒƒĬĻƩ ƚŅ ƩĻƭƦƚƓƭĻƭ ǝğƩǤ ĬǤ ƨǒĻƭƷźƚƓ͵
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Years in Town of Vail
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Location
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Own vs. Rent
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Age
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Handling of COVID Precautions
ЋЉЋЋ hƓƌǤ
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Direction of TOV
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Providing Information
wğƷźƓŭƭ ķĻĭƌźƓĻķ
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
An Example of Satisfaction Graphs -Public Works
(Satisfaction Graphs for Other Departments are in the Appendix at end of Deck)
/ƚƓƭźƭƷĻƓƷ ƦğƷƷĻƩƓ
ƚŅ ķĻĭƌźƓĻ͵
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Public Parking
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Importance of TOV / Vail Resorts Collaboration
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Priorities: Economic Health
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Priorities: Environmental Sustainability
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Priorities: Town Infrastructure
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Priorities: Town Services
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Top 2 Priorities
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Town Events
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Number of Events
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Opinion of Economic Development Strategy
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Direction of TOV and Vail Local Housing Authority
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Housing Ratings
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Wildfire
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Extent of Housing Problem
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Questions & Comments
Satisfaction Questions
Satisfaction with Bus Service
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Fire Services
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Police Services
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Use of Community Development Department Services
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Community Development Department
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Frequency of Library Use
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Satisfaction with Library Services
ƚǞƓ ƚŅ ğźƌ /ƚƒƒǒƓźƷǤ {ǒƩǝĻǤ ЋЉЋЋ ǝğźƌŭƚǝ͵ĭƚƒ
Thank You
EagleValley
TransportationAuthority
Community Update and Next Steps
RegionalTransportationAuthorities(RTAs)
•RTA is a public entity that allows two or more local governments—including
counties, cities, town and metro districts—to work together to address
regional transportation issues
•Transportation services may include transit, air, roadway and other services
•Governed by a board of appointed elected officials representing the partner
governments and must follow open meeting and fiscal accountability and
transparency laws
•Creation must be approved by local voters
•RTAs can also seek voter approval to collect tax revenue and issue bonds
Eagle Valley Transportation Authority
Community Update
Background
•In early 2020, Eagle County business community engaged local governments to
find better ways to address transportation needs for workforce, residents and
visitors
•Looking at the Roaring Fork Transit Authority (RFTA) and other examples,
conversation turned toward feasibility of Regional Transportation Authority (RTA)
to enhance and expand transit and transportation services across this region
•COVID-19 pandemic put this conversion on hold
•Eagle County; the towns of Avon, Eagle, Gypsum, Minturn, Red Cliff and Vail; and
Beaver Creek Metro District—along with business and nonprofit partners—have
renewed collaborative work toward improving regional transportation
Eagle Valley Transportation Authority
Community Update
RTAFormationParticipants
•Collaborative process between local governments
•Support and input from stakeholders, including employers, nonprofits, metro districts, community
members
•Began formally in fall 2021 with approval of Memorandum of Understanding
•Agreement that was approved by eight local governments that set tasks (IGA and service goals),
membership, financial resources and oversight
•Formation Committee—Elected officials representing each community; responsible for
IGA, future ballot language, tax/funding amounts
•Technical Committee—Government staff, transit directors, business partners, others
who are working on service goals, cost estimates and other tasks
•Stakeholder Committee—Community members who provide diverse backgrounds to
help offer feedback and additional points of view on transit needs
Eagle Valley Transportation Authority
Community Update
ReasonstoConsideranRTA
•Eagle County’s population is growing, our resorts have continued to be world class
destinations and visitors continue to visit to this region
•Growth provides economic opportunities for many, but also strains our region’s housing and
transportation systems
•As we emerge from the pandemic, it’s time to work on collaborative solutions to increase
transit and transportation options
•Doing this will support our workforce; help Eagle County residents get to work, home and
school safely; and for visitors to enjoy their Eagle County experience
•Transportation is a regional issue requiring a truly regional solution
•RTA can support our shared climate goals and prepare our communities for the next 10
to 20 years
Eagle Valley Transportation Authority
Community Update
April/May: Public hearings by local governments on IGA
April/May: Benchmark public survey
May/June:First phase of public engagement
June 7: RTA IGA referred to CDOT for review and comment
June/July:Financial modeling; service goal refinement; ballot drafting
RTA
August: Local governments to consider final version of IGA and
Timeline
resolution to refer to election
August: Second phase of public engagement
Sept. 9: Last day to refer ballot question to Nov. 2022 election
Sept. to Nov.Campaign phase
Nov. 8: Election day
Eagle Valley Transportation Authority
Community Update
EstablishinganRTA
•Creation of an RTA is a formal process defined in state law
•Local governments involved must work together to create an intergovernmental
agreement (IGA)—a legal document that sets forth the governance, service goals and
other key operating provisions of the RTA
•“Charter” document must be agreed upon by the elected councils and boards in each
community
•Ultimately, voters must agree to the formation of the RTA and any taxing or bonding requests made to
provide funding for the RTA’s services and operations
•IGA process requires two separate public hearings to be held in each jurisdiction
considering adopting the IGA
•Feedback from council and public will be shared with the RTA formation committee to help address
local community needs and concerns
Eagle Valley Transportation Authority
Community Update
Proposed
RTA
Boundaries
Eagle Valley Transportation Authority
Community Update
ServiceGoals
RTAServiceGoals
•Comprehensive, multi-modal transportation enhancement and optimization
•Benefit residentswith enhanced transit service
•Benefit Eagle County businesses that desire effective transit for employees
•Improve the visitor experience to maintain economic competitiveness
•Increase transit ridership to reduce reliance on single occupant vehicle use
•Regional representation with a comprehensive, long-range planning view
•Overall intent is to maintain, enhance and expand current ECO transit service
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
1. Enhance Existing Regional Transit Service
•Assume responsibility for existing transit service as currently provided
by ECO Transit
•Develop and implement a fare-free transit zone with expanded service,
which may include all or portions of Avon, Vail, Minturn and Beaver
Creek, to better meet both visitor and workforce needs, reduce
congestion, and limit parking demand
•Planning for more enhancements to ECO Transit routes be introduced as
soon as equipment, staffing, and facilities allow
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
2. Develop and Implement New Routes
•Within 12 months of Authority establishment:
•Eagle-Gypsum Circulator Service
•Limited Stop Express Service targeting peak workforce commute hours
•Explore feasibility of offering additional regional services that may be
identified by the RTA
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
3. Accelerate Conversion to Zero-Emission Operations
•Conversion of ECO’s existing Highway 6 bus service to a zero-emission
platform
•Complete conversion to zero emission buses is anticipated to occur between 5 to
10 years (2028 to 2033)
•Development of zero-emission plans, timelines and budgets for
additional routes and facilities as outlined in an initial RTA Transit
Development Plan, to be created following RTA formation
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
4. Invest in Transit-Related Facilities & Infrastructure
•Allocate a portion of available revenues to upgrade existing facilities to
support planned service expansion
•Funds will be set aside in a capital improvement fund to support fleet
replacement and future construction of essential transit-related and transit-
supportive facilities
5. Support Local Air Service
•Pledge approximately $1.2M per year to support expanded year-round air
service for residents and visitors of Eagle County to replace existing Air
Alliance contributions, returning funds back to local governments
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
6. EGE Airport Interchange
•Provide financial support for the construction of an EGE Airport Interchange by
committing matching funds to be combined with other local funds if there are
sufficient state and federal grant funds awarded for the construction of the EGE
Airport Interchange
7. Develop & Implement First-Last Mile Solutions
•Design, financially support and implement, with partnerships as appropriate, first
and last mile improvements to enhance transit ridership, including park and ride
facilities, bus stops, pedestrian crossings, e-bike sharing, on-demand microtransit,
and community vanpool programs
Eagle Valley Transportation Authority
Community Update
RTAServiceGoals
8. Support Regional Trail Planning
•Engage in regional trail planning, construction and maintenance with an
emphasis on the provision of multi-modal linkages and first/last mile
improvements to enhance transit ridership.
9.Lead Regional Transportation System Planning
10.Enhance Local, State, and Federal Coordination
11.Encourage Transportation Demand Management
Eagle Valley Transportation Authority
Community Update
PotentialRTAFundingSources
•Authorized Revenue Sources for RTA
•up to 1 Cent Sales Tax
•up to 2 Cent “Visitor Benefit Tax” (same as lodging tax or accommodations tax)
•Ridership fares
•Charges for Transit Services (may charge for transit service out of Transit Area)
•Allowed by law but notcurrently under consideration
•up to 5 Mill Property Tax
•up to $10 per Vehicle Registration Fee
•NOTE: Taxes require voter OK per TABOR
Eagle Valley Transportation Authority
Community Update
RTAFeedback
•Input and feedback are critical to ensuring that this RTA proposal meets
transportation needs and addresses concerns of our communities
•Invite public, elected officials, business owners and employers, nonprofits
and all community members to provide feedback at:
EagleCountyRTA.org/feedback
Eagle Valley Transportation Authority
Community Update
Questions?
For more information:
Tanya Allen | 970-328-3533 | tanya.allen@eaglecounty.us
Bill Ray | 303-885-1881 | bill@wr-communications.com