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HomeMy WebLinkAbout03. VLMDAC September Meeting MinutesVail Local Marketing District Advisory Council Monthly Meeting September 21, 2023 8:30am Grand View Room AGENDA VLMDAC member attendees: In Person- Jana Morgan (Sweet Basil) Liana Moore (Antlers), Theron Gore (East West), Lauren Barotz (Vail Resorts), Jonathan Reap (Four Seasons), Douglas Kessler (Homeowner) Zoom- Additional attendees: In Person- Meggen Kirkham (SITE Marketing), Liz Gladitsch (Town of Vail), Amy Hume (Miles), Chris Romer (Vail Valley Partnership), Alex Jakubiec (Town of Vail), Slade Cogswell (970), Michal Bednarczyk (970), Kristin Yantis (MYPR), Bob Brown (BAAG), Mia Vlaar (Town of Vail), Abby Oliveira (Town of Vail), Jeremy Coleman (BAAG), Jenna Luberto (BAAG), Laura Libby (Miles), Ben Walton (Miles) Zoom- Naveen Chandra (BAAG), Kim Brussow (Vail Valley Partnership), Kay Schneider (Vail Valley Partnership), Jeremy Gross (TOV), Beth Wright- Cheeseman (Miles), Hayden Pigott (Miles), Parker Owens (Bravo! Vail), Ivy Vaughn (Miles) Call to Order Jana called meeting to order 8:32AM I. MONTHLY FINANCIAL REPORT Annual Budget $5,235,500 Month to date actual $344,795 Year to date actual $3,700,228 II. MINUTES Approval • VLMDAC August 17, 2023 Minutes Approval Approval first Douglas/ second JR/unanimous • VLMDC September 7, 2023 Minutes Approval Approval first JR/ second Theron/ unanimous III. INFORMATION & DISCUSSION UPDATES • 2024 Operating Plan & Budget Update The budget was approved by Council • Project Task Force Two board members can be on a task force but not three • Summer Post Visit Survey Results Colorado remains top market. Other markets include Texas, Florida, Mexico and California High net worth families continue to be top visitors 29% of visitors are first time visitors to Vail Net promoter score is up from 53% in 2022 to 72% in 2023 Guests expressed concerns about cost of parking, lodging and activities View more details in presentation • Website Performance Report 2023 is a year of benchmarking and learning with new partners Media plans were developed early in 2023 for March-October efforts to promote awareness Higher quality traffic with high engagement Specific numbers, clicks, etc.. were presented. See presentation for details • CRM & Analytics Update Vast majority (73%) of our contacts still come from WiFi Email database has grown 7.5x since September 2020 and 40k year- to-date • VailBot Demo A live demonstration of the use of v-AI-l Bot was presented • Video Presentation & Distribution Plan There are 119 videos in the library, 50 are new YouTube Channel is being refreshed FB & Instagram- posting a reel once a week • Town of Vail Updates Have an election coming up and we will see a shift in that group Overall we are tightening our belts, we need to be conservative for the next few years Our next meeting is October 19th- invite all for a light lunch • Other Business • Adjournment Jana called the meeting to adjourn 11:02am first Liana /second Theron /unanimous Upcoming Meetings: VLMDAC Meeting, Thursday, October 19, 2023, Grand View Room